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Process Driven IT

We help business owners sleep better by protecting their computer systems, keeping their employees working and providing clear transparency so they can see that we are doing what we say we will.

60 Day Money Back Guarantee on IT Services

Our support phone is answered immediately by a technician who can help.  No waiting.

  • $5,000+
  • $150 - $199 / hr
  • 10 - 49
  • Houston, TX
  • Founded 2003

3 Locations

  • Houston , TX
  • Richmond , TX
  • Austin , TX
Total Reviews
5
Average Referral Rating
5.0 /5
Most Common Project Size

Focus

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    Preactive IT Solutions Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • No Major Areas for Improvement

      Clients generally do not have significant suggestions for improvement, indicating overall satisfaction with the current level of service provided by Preactive IT Solutions.

    • Impressive Network Performance

      Clients are particularly impressed with the company's network performance and security monitoring services, which help maintain system integrity.

    • Highly Responsive Support

      Clients consistently praise Preactive IT Solutions for their fast response times to IT issues, ensuring minimal downtime and quick resolution of problems.

    • Room for Client Autonomy

      One client mentioned a desire for more control over their own systems, indicating a potential area for Preactive IT Solutions to offer more flexible service options.

    • Great Value for Cost

      Clients find Preactive IT Solutions to be a good value for the cost, appreciating their pricing structure and the quality of services received.

    • High Client Satisfaction

      Multiple clients express high satisfaction with the services provided by Preactive IT Solutions, highlighting their reliability and effectiveness in managing IT needs.

    Preactive IT Solutions Reviews

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    IT Services for Bookkeeping Company

    • Application Management & Support Cybersecurity IT Managed Services
    • Confidential
    • Apr. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Preactive IT Solutions always addresses our concerns promptly and efficiently."

    Operations, Artesian Financial Services
    Anonymous
    • Financial services
    • Sugar Land, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    Preactive IT Solutions provides ongoing IT services for a bookkeeping company. The team configures new computers and printers, manages security protocols, and troubleshoots software issues. 

    Managed IT Services for Local Government

    • $10,000 to $49,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their responsiveness to our issues is impressive."

    City Administrator, City of Hunters Creek Village
    Tom Fullen
    • Government
    • Houston, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Preactive IT Solutions provides ongoing managed IT services for a local government. They resolve hardware and software issues as requested. Their work includes cybersecurity, email, and internet support.

    Managed IT Services for Industrial Construction Company

    • IT Managed Services
    • $50,000 to $199,999
    • Jan. 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    5.0

    "They have always responded 100% to our needs."

    President, Bayou City Industrial
    Aaron Shermer
    • Construction
    • La Porte, Texas
    • 51-200 Employees
    • Online Review 
    • Verified

    Preactive IT Solutions provides managed IT services to an industrial construction company. The team handles the client's entire IT efforts, including integrations and help desk support.

    Managed IT Service for Pilot Training & Airplane Repair Firm

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • $50,000 to $199,999
    • Sep. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have excellent technical knowledge."

    President, Anson Aviation
    Dana Atkinson
    • Education
    • Sugar Land, Texas
    • 11-50 Employees
    • Online Review 
    • Verified

    Preactive IT Solutions provides managed IT services for a pilot training and airplane repair firm. The team monitors the client's network 24/7 and provides repair, replacement, and telecommunications services.

    Managed IT Services for Accounting Firm

    • IT Managed Services
    • Less than $10,000
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're easy to contact and quick to respond."

    Owner, Accounting Firm
    Anonymous
    • Financial services
    • Houston, Texas
    • 1-10 Employees
    • Online Review 
    • Verified

    Preactive IT Solutions provides ongoing managed IT services for an accounting firm. They're in charge of addressing any IT-related issues on a monthly basis.

    Locations (3)

    10 - 15

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