Name: Integritek Managed IT Services
Address: 1949 South Interstate 35 Frontage Road, Austin, United States, TX, 78741, US
Telephone: 5125350908
Price range: $200 - $300
Rating: 4.9

We Serve People, Not Just Devices

Headquartered in Austin, Texas, with regional offices throughout the United States, Integritek is a premiere provider of technology services and support. The solutions we offer cover a wide range of technological needs: IT support, IT consulting, project management, network architecture design and implementation, infrastructure services, VoIP solutions, and custom development.

Min project size
Undisclosed
Hourly rate
$200 - $300 / hr
Employees
50 - 249
Locations
Austin, TX
Year founded
Founded 2006
Languages
Timezones

Service Lines

IT Managed Services: 60%
Cybersecurity: 20%
Compliance Consulting: 10%
IT Staff Augmentation: 10%

Select Focus Area

Cybersecurity focus

Identity & Access Management: 50%
Threat/Attack Simulations: 50%

IT Managed Services Focus

Disaster Recovery: 35%
Help desk: 35%
Network: 30%

Industries

Business services: 10%
Dental: 10%
Education: 10%
Financial services: 10%
Information technology: 10%
Legal: 10%
Manufacturing: 10%
Medical: 10%
Other industries: 10%
Real estate: 10%

Clients

Small Business (<$10M): 90%
Midmarket ($10M - $1B): 10%

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate $200 - $300 /hr

Rating for cost 4.3 /5

What Clients Have Said

Integritek Holdings is praised for their budget-friendly pricing and good value for cost, consistently delivering projects within budget. Clients commend their reliable service, timely responses, and knowledgeable staff, indicating a strong alignment between cost and service quality.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Integritek Managed IT Services Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 5.0
Cost 4.3
Willing to Refer 4.8

Top Mentions

Review Highlights

Successful Cloud Integration and Security

Integritek Holdings has successfully integrated cloud servers and provided security updates, streamlining processes and ensuring security for their clients.
Strong Customer Service

Clients appreciate Integritek Holdings' professionalism and dedication to customer service, highlighting their friendly and knowledgeable staff.
Budget-Friendly Solutions

Several clients noted that Integritek Holdings offers pricing that fits within their budget, providing good value for the cost.
Low Staff Turnover

Clients value the low staff turnover at Integritek Holdings, which ensures that the team is well-acquainted with their systems and can troubleshoot efficiently.
High Client Satisfaction

Clients report high satisfaction with Integritek Holdings' work, noting their ability to meet performance goals and improve employee and customer satisfaction.

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Integritek Managed IT Services Reviews

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Cybersecurity IT Managed Services
Confidential
Jan. 2007 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 3.0

Willing to Refer: 4.0

"The team knows our systems extremely well, which makes it easy for them to troubleshoot."

Sep 19, 2023

HR Manager, Employment-Focused Nonprofit

Anonymous

Other industries
Menomonie, Wisconsin
51-200 Employees
Online Review
Verified

Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county service region.

The client is satisfied with Integritek Holdings' work and their ability to meet performance goals across the client's service region. The team is responsive, timely, knowledgeable, committed, and communicates well through various channels. Their low staff turnover makes them a reliable partner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the HR manager of company

Describe what your company does in a single sentence.

Non-profit, assist eligible people to secure employment or to upgrade employment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integritek Holdings to accomplish?

Provide dependable and relevant IT services across our 21 county service region.

SOLUTION

How did you find Integritek Holdings?

Local vendor started IT company and then sold to Integritek

Why did you select Integritek Holdings over others?

Referred to me

How many teammates from Integritek Holdings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop and maintain IT systems across 21 counties.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Employee and customer satisfaction. Ability to meet grant performance goals across the geographic region.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Knowledgeable and committed staff that respond in a timely manner. Great customer service.

What was your primary form of communication with Integritek Holdings?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot

Are there any areas for improvement or something Integritek Holdings could have done differently?

RATINGS

5.0

IT Managed Services
$50,000 to $199,999
Sep. 2022 - May 2024

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"They were responsive and timely."

May 17, 2024

Manager, Memorial Park and Mortuary

Anonymous

Other industries
Los Angeles, California
51-200 Employees
Online Review
Verified

Integritek Holdings provided IT help desk support for a memorial park and mortuary. They offered solutions and support and helped maintain minimal downtime and smooth operations.

Integritek Holdings addressed technical issues with efficiency and expertise. The team was quick to offer solutions and was consistently responsive and helpful. Further, they completed the project within budget. The client was impressed with their professionalism and dedication to customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of an other industry company

Describe what your company does in a single sentence.

Cemetery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integritek Holdings to accomplish?

Help Desk
Project Support

SOLUTION

How did you find Integritek Holdings?

Online Search

Why did you select Integritek Holdings over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Integritek has been a wonderful IT helpdesk provider and project support for our organization. Their staff is consistently responsive and helpful, addressing our technical issues with efficiency and expertise. Whenever we've encountered challenges, Integritek’ s team has been quick to offer solutions and support, ensuring minimal downtime and smooth operations. Their professionalism and dedication to customer service are truly commendable. We recommend Integritek for their outstanding service..

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Projects consistently come within budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were responsive and timely.

What was your primary form of communication with Integritek Holdings?

Email or Messaging App

What did you find most impressive or unique about this company?

Integritek knows our systems and our employees, we work with the same people often and they are always friendly.

Are there any areas for improvement or something Integritek Holdings could have done differently?

RATINGS

4.5

Cloud Consulting & SI IT Managed Services
$10,000 to $49,999
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were very timely and always available to answer our questions."

Sep 11, 2023

Staffer, West Central Wisconsin Workforce Development Board

Brenda Kuske

Government
Menomonie, Wisconsin
1-10 Employees
Online Review
Verified

Integritek has integrated a Cloud server for a grant oversight company. The team also provides the client with security updates and IT support.

Integritek has effectively secured and streamlined the client's processes. They are always available to respond to the client's queries and requirements. Integritek timeliness and knowledge are hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a staffer at West Central Wisconsin Workforce Development Board

Describe what your company does in a single sentence.

Grant Oversight

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integritek to accomplish?

Cloud Server Intergration
IT support
Security

SOLUTION

How did you find Integritek?

Referral
Other

Why did you select Integritek over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from Integritek were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have worked on many projects with Integritek. Cloud integration and security updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Streamlined and feeling secure

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very timely and always available to answer our questions.

What was your primary form of communication with Integritek?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Knowledge

Are there any areas for improvement or something Integritek could have done differently?

None

RATINGS

5.0

Cybersecurity IT Managed Services IT Staff Augmentation
Account Takeover (ATO)
+10
Less than $10,000
Sep. - Oct. 2023

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very personable and easy to work with."

Sep 11, 2023

Manager, Craftcorps, Inc.

Anonymous

Other industries
Austin, Texas
51-200 Employees
Online Review

Integritek has managed devices, a server, and a network for a construction company. The team handles the client's full environment and provides the client with tech and cybersecurity support.

Integritek has ensured a high-standards environment for the client. They are highly personable easy to work with and adapt to the client's schedule. Their understanding and client-oriented approach are commendable. Ultimately, the client is pleased with the partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a manager of Craftcorps, Inc.

Describe what your company does in a single sentence.

Semiconductor facility services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Integritek to accomplish?

Manage all devices
Manage Server and network
Tech support
Monitor & support cyber security

SOLUTION

How did you find Integritek?

Online Search

Why did you select Integritek over others?

High ratings
Great culture fit
Company values aligned

How many teammates from Integritek were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IT partner, supporting our full environment between two locations & servers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are happy with our on going partnership as we continue to grow. Especially grateful that Integritek continues to make sure our environment is healthy and at industry standards.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, and are willing to work around our schedule

What was your primary form of communication with Integritek?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are very personable and easy to work with. They really do take the time to understand the issues that we are having and find the best solution.

Are there any areas for improvement or something Integritek could have done differently?

More available to our East coast office.

RATINGS

5.0

Showing 1-4 of 4 Reviews

Our Story

Integritek is your locally based, hometown IT team with the strength of an enterprise behind us. We act as an extension of your company—people who know your name, your goals, and your team—backed by the resources, expertise, and pricing power of our nationwide parent organization. We handle IT, cybersecurity, and AI so you can focus on what matters—not troubleshooting technology.

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Verified Client Reviews: 3

Overall Review Rating: 4.9

Source: Clutch

Last Updated: May 17, 2024

Business Entity

Business Entity Name	Integritek Holdings LLC
Source	Texas Comptroller of Public Accounts
Jurisdiction of Formation	Texas
Date of Formation	June 4, 2009
Status	Active
Last Updated	September 28, 2023
ID	0801130780

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

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Locations (3)

1949 South Interstate 35 Frontage Road Austin, TX, United States 78741

16 - 20

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Integritek Managed IT Services

We Serve People, Not Just Devices

1 Language that we service

2 Timezones that we service

3 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Integritek Managed IT Services Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Successful Cloud Integration and Security

Strong Customer Service

Budget-Friendly Solutions

Low Staff Turnover

High Client Satisfaction

Reviews mentioning:

Integritek Managed IT Services Reviews

Cybersecurity & Managed IT Services for Employment Nonprofit

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Managed Services for Memorial Park & Mortuary

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Cloud Consulting & IT Services for Grant Oversight Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT & Cybersecurity Services for Construction Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Verification

Business Entity

Credit Report Results

Location

Locations (3)

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