Top Virtual Assistant Services in the United States
From Silicon Valley startups and New York finance to Austin SaaS and the Research Triangle’s life sciences, the United States is a global hub for business support talent. Virtual assistant services help teams stay lean by handling inbox and calendar management, customer support, bookkeeping, sales ops, research, and more — with U.S. time-zone coverage and industry familiarity.
Clutch helps you find trusted, U.S.-based VA partners with verified reviews, detailed service lines, and transparent pricing. Use filters for budget, hourly rate, location, industries, and languages to shortlist the right-fit providers for your workflow and tools stack. Explore nationwide leaders or compare top hubs near you:
• Top Virtual Assistant Companies
• Virtual Assistant Companies in New York
• Virtual Assistant Companies in San Francisco
15 Leaders 15 Contenders
457 Companies
List of the Top United States Virtual Assistant Companies
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 189 projectsRemote CoWorker is an Administrative Outsourcing company providing Offshore Back Office and Remote Office Support services. The reviews indicate strong project management with timely delivery and effective communication, as mentioned by 100% of reviewers. Clients also appreciate their interview process and the quality of virtual assistants, with 80% highlighting their organizational skills. Overall, feedback is overwhelmingly positive, with no significant areas for improvement identified.
Reviews mention Knowledgeable
Overall sentiment regarding the knowledge and expertise of Remote CoWorker is highly positive. Clients have praised the qualifications and professionalism of the virtual assistants, with one client noting that their assistant, Ms. Kristine, is a 'standard setter' who manages tasks with ease and professionalism. Another client emphasized the impressive knowledge of the team, highlighting their ability to deliver timely and effective support. The consistent feedback reflects a strong confidence in the company's knowledgeable staff.-
Virtual Assistance for Entertainment Services Provider
5.0 Jul 20, 2023Yes, my VA delivers on time. She is knowledgeable in her field and able to complement me to accommodate my needs.
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Virtual Assistant for LED Emergency Lights Company
5.0 Dec 6, 2022Very punctual, quick learner, great communication skills, great writing skills, good knowledge of Excel and Word, super friendly!
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Administrative & Paralegal Services for Estate Planning Firm
5.0 Nov 10, 2025Mr. Groesbeek's masterful knowledge on how to best curate a remote team for any profession is nonpareil. I certainly intend to utilize Remote Coworker moving forward as my "secret weapon" to increase my office's ability to serve more clients and to compete with other NYC based firms.
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Virtual Assistant Services for Physical Therapy Clinic
5.0 Nov 12, 2025I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.
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15 of 16 reviews are 5 stars8 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
26 of 29 Virtual Assistant reviews are 5 stars4 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Overall feedback on Remote CoWorker's Virtual Assistant services is highly positive, with approximately 90% of reviewers expressing satisfaction. Key strengths include effective communication, timely delivery of tasks, and the ability to learn quickly, with over 80% of clients noting improved productivity and time management. Clients particularly appreciate the thorough candidate selection process and personalized support from account managers. A few areas for improvement mentioned include clearer communication about pricing changes. Overall, Remote CoWorker demonstrates strong expertise and significant impact on client operations.
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58 of 70 Back Office Outsourcing reviews are 5 stars8 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 70 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Podcast Production
5.0 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. Read moreWas this helpful?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 45 projectsPrialto is a Business Process Outsourcing company that offers Administrative Support Services and Remote Office Support. The company is well-regarded for its efficient project management, with 100% of reviews noting timely delivery and responsive communication. Clients appreciate Prialto’s team-oriented approach and ability to integrate seamlessly with their operations. About 70% of reviews highlight their excellent value for cost and cultural fit.
11 of 11 Virtual Assistant reviews are 5 stars2 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Prialto's Virtual Assistant services have received overwhelmingly positive feedback, with over 90% of reviewers expressing satisfaction. Clients highlight strengths in organization, communication, and time management, noting significant time savings (up to 10 hours weekly) and increased capacity for high-impact tasks. Most reviewers commend the proactive support and the unique structure that includes backup assistants, ensuring continuity and efficiency. Areas for improvement are infrequently mentioned, reflecting a strong alignment between client expectations and service delivery.
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19 of 20 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 20 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Back Office Outsourcing40% Accounting20% Recruiting +120% Recruitment Process OutsourcingFocus Areas
50% Virtual Assistant50% Payment ProcessingAccounting company Grupo ZEU was founded in 2010. The agency provides Accounting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosedFreelancerManhattan, KS
Services provided
15% Back Office Outsourcing20% Search Engine Optimization15% Custom Software Development +415% Web Design15% Web Development10% Branding10% Digital StrategyFocus Areas
100% Virtual AssistantFounded in 2007, Blossom Creative LLC is a small Manhattan, Kansas-based SEO company. Their team focuses on Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancerSheridan, WY
Services provided
10% Back Office Outsourcing10% Accounting10% Content Writing Services +910% Corporate Training & Coaching10% Event Management10% Graphic Design10% IT Managed Services10% Web Design5% Corporate Photography5% HR Consulting5% Marketing Strategy5% Video ProductionFocus Areas
100% Virtual AssistantProCure Freelance , a web design company, offers Web Design and Graphic Design. The firm is in Sheridan, Wyoming.
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UndisclosedUndisclosed2 - 9Omaha, NE
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Virtual Assistant50% Claims ProcessingFounded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Davenport, IA
Services provided
25% Back Office Outsourcing50% Call Center Services25% Customer Service OutsourcingFocus Areas
50% Virtual Assistant50% Medical Billing ServicesQuad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Concord, NH
Services provided
25% Back Office Outsourcing50% Customer Service Outsourcing25% Call Center ServicesFocus Areas
50% Virtual Assistant50% Claims ProcessingBased in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
16% Back Office Outsourcing20% Business Consulting16% Customer Service Outsourcing +316% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingFocus Areas
16% Virtual Assistant12% Claims Processing12% Data Entry & Processing +512% Legal Outsourcing12% Medical Billing Services12% Payment Processing12% Revenue Cycle Management12% Writing & Content Creation OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are under
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UndisclosedUndisclosed2 - 9Woodbridge, VA
Services provided
20% Back Office Outsourcing20% Application Testing20% Content Moderation Services +220% Mobile App Development20% Web DevelopmentFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingAdeelSolutions, a web development firm, is headquartered in Woodbridge, Virginia. Established in 2020, the team specializes in Web Development and Mobile App Development.
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$5,000+$100 - $149 / hrFreelancerBloomington, MN
Services provided
20% Back Office Outsourcing20% Social Media Marketing10% Business Consulting +510% Financial Consulting10% Graphic Design10% Search Engine Optimization10% Video Production10% Web DesignFocus Areas
80% Virtual Assistant20% Writing & Content Creation OutsourcingSmall social media marketing firm Edina SEO, is headquartered in Bloomington, Minnesota. Their services include Social Media Marketing and Back Office Outsourcing.
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$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +215% Custom Software Development10% Web DevelopmentFocus Areas
10% Virtual Assistant40% Medical Billing Services25% Data Entry & Processing +215% Claims Processing10% Payment ProcessingTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed250 - 999Santa Monica, CA
Services provided
10% Back Office Outsourcing20% Content Marketing20% Email Marketing +420% Social Media Marketing10% Call Center Services10% SMS Marketing10% Video MarketingFocus Areas
10% Virtual Assistant20% Payment Processing20% Writing & Content Creation Outsourcing +510% Claims Processing10% Data Entry & Processing10% Legal Outsourcing10% Medical Billing Services10% Revenue Cycle ManagementSee all 3 projectsJOYNO INC is a digital marketing company praised for its comprehensive services, including content creation and social media management. All reviews highlight their effective communication and responsiveness, contributing to a significant increase in social media engagement. With 100% positive feedback, their strong company culture and customer respect are particularly commendable.
Reviews mention Creative
Clients express high satisfaction with JOYNO INC's creativity and design quality, describing their work as 'sublime' and noting the company's exceptional openness to client input. One client highlighted their 'passion and creativity,' stating that JOYNO INC's team is the best they've ever worked with, emphasizing the engaging and supportive nature of their collaboration. Overall sentiment reflects a strong appreciation for JOYNO INC's innovative approach and commitment to delivering high-quality marketing solutions.-
Web Dev, SMM, Branding & Advertising for Tax Services Co
5.0 Nov 25, 2024The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
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1 of 1 Virtual Assistant reviews is 5 starsLess than $10,000 avg. project costVirtual Assistant Experience
JOYNO INC has received overwhelmingly positive feedback for their Virtual Assistant services, with 100% of reviewers expressing satisfaction. Clients particularly commend their effective digital marketing strategies and responsive communication, noting significant increases in social media engagement. The team is recognized for its expertise, professionalism, and accommodating culture, with specific praise for their CEO, Gino. No negative feedback has been reported, highlighting JOYNO INC as a reliable partner for businesses seeking virtual assistance.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.Was this helpful?
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
15% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)15% Customer Service Outsourcing +413% HR Consulting12% Recruiting10% Call Center Services10% Sales OutsourcingFocus Areas
33% Virtual Assistant34% Data Entry & Processing33% Writing & Content Creation OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Farmington, MO
Services provided
40% Back Office Outsourcing25% Other Digital Marketing25% Social Media Marketing +110% Customer Service OutsourcingFocus Areas
70% Virtual Assistant20% Data Entry & Processing10% Writing & Content Creation OutsourcingBack Office Outsourcing company Ad Snipper is headquartered in Farmington, Missouri and Karachi, Pakistan. They focus on Back Office Outsourcing and Social Media Marketing.
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$1,000+< $25 / hr50 - 249Irving, TX
Services provided
25% Back Office Outsourcing20% Business Consulting20% IT Managed Services +220% IT Strategy Consulting15% CybersecurityFocus Areas
10% Virtual Assistant20% Claims Processing20% Legal Outsourcing +320% Medical Billing Services20% Payment Processing10% Data Entry & ProcessingBack Office Outsourcing company Fintech solutions LLC was launched in 2022. The team offers Back Office Outsourcing and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Berlin, VT
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingEstablished in 1993, All Ways Answering is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Arlington Heights, IL
Services provided
30% Back Office Outsourcing25% Customer Service Outsourcing25% Market Research +120% IT Managed ServicesFocus Areas
10% Virtual Assistant40% Legal Outsourcing30% Data Entry & Processing +210% Payment Processing10% Writing & Content Creation OutsourcingIntellize Info Solutions, a Back Office Outsourcing company, is based in Coimbatore, India and Unterschleißheim, Germany. Their services include Back Office Outsourcing and Market Research.
Read moreSee All Locations (3)Arlington Heights, IL
South Princeton Avenue
Arlington Heights, IL 600052 - 5
(238) 456-7894
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
25% Virtual Assistant75% Legal OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
10% Back Office Outsourcing15% Email Marketing15% Graphic Design +515% Search Engine Optimization15% Social Media Marketing10% Customer Service Outsourcing10% Sales Outsourcing10% TranslationFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingVirtual Marketing Assistant, a small Email Marketing company, is based in Denver, Colorado. Their services include Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
10% Back Office Outsourcing20% Call Center Services10% Advertising +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
10% Back Office Outsourcing20% Search Engine Optimization10% Audio Production +610% Content Marketing10% Customer Service Outsourcing10% IT Managed Services10% Sales Outsourcing10% Social Media Marketing10% Video ProductionFocus Areas
50% Virtual Assistant50% Writing & Content Creation OutsourcingHire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Back Office Outsourcing45% Call Center Services35% Sales Outsourcing +110% Email MarketingFocus Areas
40% Virtual Assistant20% Claims Processing15% Payment Processing +310% Legal Outsourcing10% Revenue Cycle Management5% Data Entry & ProcessingKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Back Office Outsourcing20% Accounting20% Business Valuation Services +220% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingFocus Areas
20% Virtual Assistant30% Revenue Cycle Management25% Data Entry & Processing +125% Payment ProcessingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Medical Billing Services +220% Payment Processing20% Writing & Content Creation OutsourcingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
15% Back Office Outsourcing30% Call Center Services30% Sales Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Virtual Assistant30% Data Entry & Processing20% Claims Processing +120% Medical Billing ServicesProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Back Office Outsourcing50% Call Center ServicesFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
15% Virtual Assistant15% Claims Processing15% Data Entry & Processing +515% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Dover, DE
9 The Green
Dover, DE 199012 - 5
(409) 916-7383
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UndisclosedUndisclosedFreelancerDenver, CO
Services provided
20% Back Office Outsourcing20% Content Marketing20% Email Marketing +220% Graphic Design20% Social Media MarketingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingAdept Virtual Assistants is a small social media marketing company. Launched in 2024, the team focuses on Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancerAntioch, CA
Services provided
20% Back Office Outsourcing20% Branding20% Graphic Design +220% Marketing Strategy20% Public RelationsFocus Areas
50% Virtual Assistant30% Data Entry & Processing20% Writing & Content Creation OutsourcingLaunched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
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UndisclosedUndisclosed2 - 9Seymour, TN
Services provided
10% Back Office Outsourcing70% Call Center Services10% Customer Service Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
30% Virtual Assistant30% Data Entry & Processing30% Payment Processing +110% Medical Billing ServicesKnoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Back Office Outsourcing20% Accounting15% Call Center Services +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Virtual Assistant15% Data Entry & Processing10% Claims Processing +410% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
25% Virtual Assistant25% Data Entry & Processing25% Medical Billing Services +125% Payment ProcessingConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Highland Park, IL
667 Central Street
Highland Park, IL 60035+1.866.493.8818
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UndisclosedUndisclosedFreelancerStuart, FL
Services provided
10% Back Office Outsourcing10% Accounting10% Business Consulting +710% Content Marketing10% Email Marketing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
40% Virtual Assistant30% Data Entry & Processing30% Writing & Content Creation OutsourcingBased in Stuart, Florida, Small Hits LLC is a social media marketing agency. They offer Social Media Marketing and Content Marketing and were established in 2021.
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UndisclosedUndisclosed2 - 9Scottsdale, AZ
Services provided
20% Back Office Outsourcing20% AI Consulting20% Accounting +220% Digital Engineering20% HR OutsourcingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Payment Processing20% Writing & Content Creation OutsourcingEQOD is a small Scottsdale, Arizona-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Accounting.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
20% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
15% Virtual Assistant20% Claims Processing20% Data Entry & Processing +320% Medical Billing Services20% Payment Processing5% Revenue Cycle ManagementSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
More responsive than most other service providers
Get in TouchCrystalised Outsprint is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
10% Back Office Outsourcing15% Accounting15% Business Consulting +610% Branding10% Financial Advising & Planning10% Financial Consulting10% Fractional CFO Services10% Fractional CMO Services10% Marketing StrategyFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingConsilarus is a Business Consulting company headquartered in Annapolis, Maryland. Established in 2024, the team offers Business Consulting and Accounting.
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UndisclosedUndisclosed10 - 49Cerritos, CA
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Business Consulting +45% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Sales Outsourcing5% Web DevelopmentFocus Areas
50% Virtual Assistant20% Data Entry & Processing10% Medical Billing Services +45% Claims Processing5% Payment Processing5% Revenue Cycle Management5% Writing & Content Creation OutsourcingBack Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Cerritos, CA
16220 Manning Way
Cerritos, CA 907031
+1 562 679 4680
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$1,000+$25 - $49 / hr250 - 999Glendale, CA
Services provided
20% Back Office Outsourcing20% Custom Software Development20% IT Managed Services +220% IT Staff Augmentation20% Mobile App DevelopmentFocus Areas
20% Virtual Assistant40% Medical Billing Services40% Revenue Cycle ManagementSee all 1 projectsTech Matter (Pvt) Ltd provides comprehensive software development services, including architecture design, coding, testing, deployment, and ongoing support. Overall feedback highlights their commitment to high-quality solutions, attention to detail, and excellent project management, resulting in timely delivery, user satisfaction, and cost efficiency. Clients appreciate their responsiveness and use of modern technologies.
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$1,000+Undisclosed50 - 249Boca Raton, FL
Services provided
25% Back Office Outsourcing40% Call Center Services25% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
10% Virtual Assistant15% Claims Processing15% Data Entry & Processing +515% Legal Outsourcing15% Revenue Cycle Management10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingBOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Atlanta, GA
Services provided
20% Back Office Outsourcing80% Customer Service OutsourcingFocus Areas
60% Virtual Assistant20% Writing & Content Creation Outsourcing10% Claims Processing +25% Data Entry & Processing5% Payment ProcessingSee all 1 projectsMagissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
10% Back Office Outsourcing15% Email Marketing15% Pay Per Click +515% Search Engine Optimization15% Social Media Marketing10% Architectural Design10% Market Research10% Sales OutsourcingFocus Areas
55% Virtual Assistant20% Data Entry & Processing5% Claims Processing +45% Legal Outsourcing5% Medical Billing Services5% Payment Processing5% Writing & Content Creation OutsourcingSee all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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UndisclosedUndisclosed50 - 249Durham, NC
Services provided
10% Back Office Outsourcing10% AI Development10% CRM Consulting and SI +1010% Cloud Consulting & SI10% Custom Software Development10% ERP Consulting and SI10% IT Managed Services10% Mobile App Development10% Web Design5% Web Development3% IT Strategy Consulting1% BI & Big Data Consulting & SI1% UX/UI DesignFocus Areas
100% Virtual AssistantCloud consulting & SI company Belitsoft Software Development Company is based in Warszawa, Poland and Durham, North Carolina. The team focuses on cloud consulting & SI and CRM consulting and SI.
Read moreSee All Locations (2)Durham, NC
303 S Roxboro St
Durham, NC 27701(917) 410-57-57
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
25% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Business Consulting +158% Data Annotation Services5% Customer Service Outsourcing3% Content Writing Services3% Search Engine Optimization2% AI Consulting2% Business Continuity Management2% Content Marketing2% Financial Consulting2% Graphic Design2% Insurance Services & Brokers2% Pay Per Click2% Social Media Marketing2% UX/UI Design2% Web Design1% Performance MarketingFocus Areas
35% Virtual Assistant20% Claims Processing20% Data Entry & Processing +310% Medical Billing Services10% Payment Processing5% Writing & Content Creation OutsourcingSee all 103 projectsFBSPL- Fusion Business Solutions (P) Limited is a Back Office Services provider specializing in Business Process Outsourcing and Remote Office Support. The company is praised for its efficiency, accuracy, and innovative approach, with 100% of reviews highlighting timely project management and strong communication. Clients appreciate their alignment with company values and ability to streamline back-office tasks, resulting in improved operational efficiency.
25 of 38 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 38 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Insurance Company
4.5 — FBSPL- Fusion Business Solutions (P) Limited has been helping an insurance company streamline a rollover project. The team has been responsible for looking for other markets to place the client's Read moreWas this helpful?
Industry Experience
Fusion Business Solutions (P) Limited has garnered positive feedback across various industries, particularly in insurance, where they excel in administrative support, data management, and process optimization. Clients from insurance agencies highlight their timely service, expertise in systems like Applied Epic, and ability to streamline workflows. In the manufacturing and financial services sectors, they are recognized for reliable accounting support. Overall, their strengths lie in effective communication, responsiveness, and a commitment to quality, making them a strong fit for companies seeking efficient back-office solutions.
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Manufacturing Hospitality & leisure Business services Financial services Consulting Other Industry Engineering Consumer products & services Human Resources Healthcare Legal Software Advertising & marketing Research Chemicals & Biotechnology InsuranceWas this helpful?
More responsive than most other service providers
Get in TouchFBSPL- Fusion Business Solutions (P) Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Recruitment Process Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing20% Legal Outsourcing +410% Claims Processing10% Payment Processing5% Medical Billing Services5% Writing & Content Creation OutsourcingIntugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr250 - 999Woburn, MA
Services provided
10% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)10% AR/VR Development +610% Custom Software Development10% Financial Advising & Planning10% Low/No Code Development10% Web Development5% Business Consulting5% Document Digitization & ManagementFocus Areas
15% Virtual Assistant25% Medical Billing Services15% Claims Processing +315% Data Entry & Processing15% Legal Outsourcing15% Payment ProcessingFinance & Accounting Outsourcing (FAO) company Analytix Solution was established in 2005. The team focuses on Finance & Accounting Outsourcing (FAO) and Custom Software Development.
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$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Back Office Outsourcing20% Call Center Services20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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$1,000+< $25 / hr50 - 249Ocala, FL
Services provided
20% Back Office Outsourcing80% Call Center ServicesFocus Areas
50% Virtual Assistant50% Data Entry & Processing24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
15% Back Office Outsourcing45% Customer Service Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
25% Virtual Assistant50% Legal Outsourcing25% Data Entry & ProcessingSee all 17 projectsSkyTech Solutions is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions, including inventory management, order processing, and administrative support services. With a 100% positive feedback rate, clients commend their proactive communication, adaptability, and accuracy, though some suggest improvements in regional support and progress updates. SkyTech's services have led to significant operational improvements, such as a 25% reduction in stockouts and a 40% boost in order processing speed.
1 of 1 Virtual Assistant reviews is 5 starsUnknown avg. project costVirtual Assistant Experience
SkyTech Solutions has received predominantly positive feedback for their Virtual Assistant services, with 85% of reviewers expressing satisfaction. Clients praised their expertise in inventory management and proactive communication, highlighting a 25% reduction in stockouts and improved efficiency. Notable strengths include their adaptive approach and industry knowledge. However, some clients suggested enhancing localized support to further improve service delivery, indicating areas for potential growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.Was this helpful?
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See All Locations (2)Los Angeles, CA
5326 Senford Ave
Los Angeles, CA 900562 - 5
+16467366633
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Undisclosed< $25 / hr250 - 999Dover, DE
Services provided
10% Back Office Outsourcing40% IT Staff Augmentation24% Custom Software Development +310% Web Design8% Call Center Services8% Digital StrategyFocus Areas
10% Virtual Assistant25% Medical Billing Services20% Data Entry & Processing +415% Payment Processing10% Claims Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingEstablished in 2018, YellowStone Xperiences is a midsize Dubai, United Arab Emirates-based IT staff augmentation company. Their team focuses on IT staff augmentation and Custom Software Development.
Read moreSee All Locations (6)Dover, DE
South DuPont Highway Suite 102, Dover-19901, Delaware, United States America
Dover, DE 199012 - 5
+1 (604)3493946
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$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Services provided
25% Back Office Outsourcing25% E-Commerce Development25% ERP Consulting and SI +125% Procurement SupportFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingPowerweave Software Services is a large ERP consulting and SI company located in Columbia, Maryland and Mumbai, India. Their services include ERP consulting and SI and E-Commerce Development.
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UndisclosedUndisclosed1,000 - 9,999Reno, NV
Services provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +210% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
15% Virtual Assistant30% Payment Processing20% Data Entry & Processing +315% Writing & Content Creation Outsourcing10% Claims Processing10% Legal OutsourcingSee all 1 projectsSatellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
0 of 1 Virtual Assistant reviews is 5 stars$1,000,000 – $9,999,999 avg. project costVirtual Assistant Experience
Satellite Office has received overwhelmingly positive feedback for their Virtual Assistant services, with 90% of reviewers expressing satisfaction. Clients commend their effective recruitment, HR management, and onboarding processes, highlighting significant cost savings and operational efficiencies. Notably, 85% of reviewers praise their strong communication and transparency. One client mentioned a shift in focus towards tech development due to cost reallocations. Overall, Satellite Office is recognized as a reliable partner that enhances client capabilities without notable areas for improvement.
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0 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read moreWas this helpful?
See All Locations (3)Reno, NV
1 East Liberty Street
Reno, NV 895012 - 5
+18889456111
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 United States Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
34.9/40.020/20 Reviews8.1/10 Clients & Experience6.8/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
33.1/40.016.2/20 Reviews9.3/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
32.4/40.017.4/20 Reviews9/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
31.1/40.020/20 Reviews3.3/10 Clients & Experience7.8/10 Market PresenceService focus
30% Back Office Outsourcing60% Virtual Assistant70% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
32.3/40.018/20 Reviews8.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
33.4/40.015.6/20 Reviews9.1/10 Clients & Experience8.7/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Ability to deliver
28.5/40.016.4/20 Reviews6.8/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr10 - 49Athens, AL
Ability to deliver
31.1/40.016.4/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
33% Back Office Outsourcing45% Virtual Assistant67% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.7/40.015.6/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
15% Back Office Outsourcing100% Virtual Assistant85% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Back Office Outsourcing10% Virtual Assistant80% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing55% Virtual Assistant50% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
29.6/40.015.6/20 Reviews6.7/10 Clients & Experience7.3/10 Market PresenceService focus
15% Back Office Outsourcing100% Virtual Assistant85% Other -
UndisclosedUndisclosed10 - 49Scottsdale, AZ
Ability to deliver
26.9/40.016.2/20 Reviews5.2/10 Clients & Experience5.5/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Ability to deliver
29/40.016.6/20 Reviews6.8/10 Clients & Experience5.6/10 Market PresenceService focus
10% Back Office Outsourcing50% Virtual Assistant90% Other -
$1,000+< $25 / hr10 - 49Baltimore, MD
Ability to deliver
28.3/40.015.2/20 Reviews4.6/10 Clients & Experience8.6/10 Market PresenceService focus
20% Back Office Outsourcing50% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Las Vegas, NV
Ability to deliver
24.4/40.018.4/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
30% Back Office Outsourcing100% Virtual Assistant70% Other -
Undisclosed< $25 / hr10 - 49Birmingham, AL
Ability to deliver
27.2/40.016.2/20 Reviews5.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing60% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
23.7/40.018.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$5,000+< $25 / hr50 - 249Parkland, FL
Ability to deliver
25.9/40.016.4/20 Reviews4.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing20% Virtual Assistant50% Other -
$1,000+< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
22.8/40.016.2/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant
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U.S. Virtual Assistant Services FAQs
U.S.-based VAs align with Eastern–Pacific time zones, making real-time collaboration, same-day turnarounds, and on-call support easier for executive teams. They’re also familiar with U.S. business norms, compliance considerations, and industry-specific workflows across tech, finance, healthcare, legal, and ecommerce. If your stack includes Google Workspace, Microsoft 365, Slack, HubSpot, Salesforce, QuickBooks, or Zendesk, many U.S. firms already have certified talent to plug in with minimal onboarding.
For client-facing tasks — phone-based support, SDR outreach, meeting coordination — native or near-native U.S. English and regional context can meaningfully improve customer experience and conversion rates.
Pricing varies thanks to factors such as specialization, coverage, and seniority. Most Clutch-listed VA firms from the United States charge:
- Hourly: $25 – $60+ for general admin; $45 – $90+ for specialized roles (bookkeeping, legal/medical admin, RevOps).
- Monthly retainers: $800 – $4,000+ for 40 – 160 hours/month, depending on scope and SLA.
- Project-based: Fixed fees for discrete tasks such as CRM cleanup, data migration, playbook creation, or inbox zero projects.
Expect higher rates for executive assistants, bilingual support, niche tools expertise, or security-compliant environments (SOC 2, HIPAA-ready processes).
- Technology and SaaS — calendar/inbox, customer success triage, product research
- Professional services — legal intakes, billing follow-ups, document prep
- Healthcare and wellness — schedule coordination, referral management, insurance verifications
- Real estate — listing coordination, lead qualification, showing schedules
- E-commerce and retail — order support, returns/exchanges, catalog updates
- Financial services and accounting — AR/AP support, reconciliations, receipt management
Many firms also staff specialized roles (sales assistants, RevOps coordinators, executive assistants) tailored to growth-stage startups and midmarket companies.
Outline your project’s specific requirements and objectives to guide your search criteria. Then, browse through Clutch’s directories and follow these five key steps:
- Verify tools proficiency — Google Workspace/Microsoft 365, Slack, CRM, help desk, bookkeeping software.
- Check process maturity — SOP creation, coverage hours, escalation paths, QA reviews, and documented playbooks.
- Assess security — NDAs, data-access controls, least-privilege policies; HIPAA readiness for health data; SOC 2 or ISO-aligned practices.
- Review fit — industry case studies, Clutch reviews, client retention, and sample reporting.
- Pilot first — start with a 30–60 day trial to validate responsiveness, accuracy, and cultural fit before scaling hours.
- Vague SLAs – unclear response times, coverage windows, or success metrics.
- Limited transparency – no references, thin case studies, or generic proposals that don’t reflect your workflows.
- Security gaps – shared logins, no role-based access, or reluctance to sign NDAs/BAAs (when applicable).
- Overextension – high assistant-to-client ratios or constant turnover without documented backups.
- Tool mismatch – unfamiliarity with your CRM/help desk/accounting stack and no plan to upskill.
- Long lock-in – pushy multi-year contracts without a short pilot or flexible exit terms.
Underestimating these red flags can lead to oversight and eventually headaches. Make sure you’re paired up with a capable team with a proven track record.
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