Top Virtual Assistant Services in the United States
From Silicon Valley startups and New York finance to Austin SaaS and the Research Triangle’s life sciences, the United States is a global hub for business support talent. Virtual assistant services help teams stay lean by handling inbox and calendar management, customer support, bookkeeping, sales ops, research, and more — with U.S. time-zone coverage and industry familiarity.
Clutch helps you find trusted, U.S.-based VA partners with verified reviews, detailed service lines, and transparent pricing. Use filters for budget, hourly rate, location, industries, and languages to shortlist the right-fit providers for your workflow and tools stack. Explore nationwide leaders or compare top hubs near you:
• Top Virtual Assistant Companies
• Virtual Assistant Companies in New York
• Virtual Assistant Companies in San Francisco
15 Leaders 15 Contenders
473 Companies
List of the Top United States Virtual Assistant Companies
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 213 projectsRemote CoWorker is a Business Process Outsourcing (BPO) company specializing in offshore administrative support services, offering remote back office solutions and virtual office support. Across numerous reviews, clients commend their administrative outsourcing proficiency, with 100% of reviewers praising their ability to enhance workflow efficiency and reduce workload. Their flexibility, responsiveness, and alignment with client values are consistently highlighted as impressive aspects of their service.
Reviews mention Helpful
Remote CoWorker has received overwhelmingly positive feedback, particularly emphasizing their team's responsiveness and helpfulness. Clients have noted the seamless integration of their virtual assistants, with specific praise for individuals like Melanie and Marcelo, who were described as patient, supportive, and proactive. One client highlighted how Remote CoWorker's assistance significantly improved their workflow and productivity, while another appreciated the quick onboarding process and alignment with company values. Overall, clients express high satisfaction and a strong willingness to recommend Remote CoWorker.-
Staff Augmentation for Bookkeeping Company
5.0 Dec 5, 2022With Joy's help, we were able to focus more on the bookkeeping and the client's meeting. Joy handles phone calls and other admin tasks. They have amazing employees ready to help clients like me.
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Marketing & Virtual Assistant Help for Video Marketing Co
5.0 Jun 13, 2021Ryan has been nothing short of attentive, helpful, courteous, and supportive. I'm impressed by how responsive they are to everything.
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Virtual Assistant for Writing Competition Hosting Company
5.0 Sep 17, 2025Our assistant, Shaira, works very quickly and is always eager to be helpful. Remote CoWorker has been receptive to our requests. We appreciate that Remote CoWorker provides both an assistant and a manager for our project.
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Call Center Services for Mental Health Counseling Platform
5.0 Dec 15, 2025They ensured we understood the expectations and made clarifications with us when we were in the beginning stages. They also provide good, clear communication with any questions we have. They were friendly, warm, and helpful throughout.
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Staff Augmentation Services for Virtual Events Company
5.0 Apr 22, 2026Remote CoWorker has found a great fit for us, and the teammate they've assigned to us has been amazing. This teammate is smart, helpful, responsive, and always available for the tasks we need. Remote CoWorker's teammate helps us build out trivia and guides our clients through it.
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33 of 36 Virtual Assistant reviews are 5 stars9 new reviews for Virtual Assistant in past 6 monthsLess than $10,000 avg. project costVirtual Assistant Experience
Remote CoWorker has received overwhelmingly positive feedback for its Virtual Assistant services, with clients praising their exceptional communication and efficiency. Over 90% of reviewers noted significant productivity increases, with many reporting time savings of 10-20 hours per week. Clients highlighted the adaptability and skill of the assistants, making them invaluable for administrative support and project management. Notably, 100% of feedback indicated satisfaction with timely deliverables and responsiveness, underscoring Remote CoWorker’s commitment to client needs.
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68 of 80 Back Office Outsourcing reviews are 5 stars12 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 80 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Medical Office
5.0 — Remote CoWorker provides virtual assistant services for a medical office. The team handles day-to-day reporting and scheduling to keep things organized. Read moreWas this helpful?
Industry Experience
Remote CoWorker has proven effective across various industries, including legal, medical, advertising, real estate, and financial services. Clients appreciate their expertise in administrative support, lead generation, and customer service, with notable strengths in communication and responsiveness. The overall sentiment is positive, highlighting significant improvements in operational efficiency and workflow organization, especially in medical and legal sectors. Therefore, Remote CoWorker is well-suited for businesses seeking reliable virtual assistance in these industries.
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Non-profit Contracting Automotive Real estate Food & Beverage Medical Sports Franchises Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Healthcare Business services IT Services Arts, entertainment & music Other industries Legal Construction Advertising & marketing Education Food & Beverages Software Financial servicesWas this helpful?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 45 projectsPrialto is a Business Process Outsourcing company that excels in providing Remote Back Office Solutions and Administrative Support Services. Across various reviews, 100% of clients appreciate Prialto's prompt project management and strong cultural alignment, with more than 70% specifically highlighting their ability to streamline processes and improve efficiency. Prialto's focus on SOPs and team-based support ensures reliability and customer satisfaction.
Reviews mention Honest
The feedback regarding Prialto reflects a strong sentiment of honesty, particularly highlighting their transparent communication and reliability. Clients noted Christine's proactive approach and ability to anticipate needs, which fostered a trust-based relationship. Specific comments praised the seamless integration into complex workflows and the emphasis on strategic partnership rather than mere task completion. While minor billing issues were mentioned, they were overshadowed by the overall positive experience and the value added through effective project management and support.-
Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whenever I have needed to adjust scope, delegate a new project, or pivot due to shifting client priorities, Christine and the Engagement Management Team (Jasmine, Karen, Miles) have responded immediately, often proactively identifying process improvements or workflow bottlenecks before I noticed them myself.
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Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025The trust, professionalism, and reliability Christine and the Prialto team have brought to the table have enabled me to confidently delegate, focus on scaling my business, and deliver an even higher standard of service to clients. Prialto’s team structure ensures redundancy and continuity, minimizing risk of interruption. Occasional confusion around billing or credits is the only reason for not giving a perfect score, but this confusion is offset by highly responsive and efficient client support delivery.
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Virtual Assistant Services for Consulting Firm
4.5 Jul 31, 2025While my experience with Prialto has been overwhelmingly positive, there are a few areas where continued growth would add even more value, especially for clients like me who are running small, dynamic, growing, and client-facing consultancies. More Transparent, Real-Time Billing and Credits: There was one instance where credits from contract adjustments or overpayments took some time to appear on my monthly invoice and required me to request a revised invoice. A more transparent, self-serve portal for tracking credits, usage, and outstanding balances in real time would add peace of mind and simplify financial planning.
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12 of 12 Virtual Assistant reviews are 5 starsLess than $10,000 avg. project costVirtual Assistant Experience
Prialto has received predominantly positive feedback for its Virtual Assistant services, with clients expressing satisfaction in areas such as efficiency and organizational support. Approximately 90% of reviewers highlighted Prialto's responsiveness and quality of service, noting specific outcomes like saving significant time and improving operational efficiency. Clients particularly appreciated the structured support system, which includes backup assistance and training. Common themes included exceptional communication and proactive problem-solving, while only a small percentage mentioned areas for improvement.
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More responsive than most other service providers
Get in TouchPrialto is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricingView PackagesPrialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.Was this helpful?
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
30% Back Office Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
35% Virtual Assistant35% Medical Billing Services30% Payment ProcessingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Lawrenceville, GA
Services provided
20% Back Office Outsourcing40% Business Consulting20% Branding +210% Logo10% Social Media MarketingFocus Areas
80% Virtual Assistant20% Data Entry & ProcessingSan Consults, a Business Consulting company, was founded in 2015. In Lawrenceville, Georgia, the team offers Business Consulting and Branding.
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UndisclosedUndisclosed2 - 9South Plainfield, NJ
Services provided
20% Back Office Outsourcing20% Business Consulting20% CRM Consulting and SI +410% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Sales OutsourcingFocus Areas
100% Virtual AssistantEstablished in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
20% Back Office Outsourcing20% Event Marketing20% Print Design +220% Social Media Marketing20% Sports MarketingFocus Areas
100% Virtual AssistantMy Front Office, an Event Marketing company, is located in San Francisco, California. They offer Event Marketing and Social Media Marketing and were founded in 2022.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Back Office Outsourcing20% Content Marketing20% Corporate Training & Coaching +220% Graphic Design20% Social Media MarketingFocus Areas
100% Virtual AssistantElite Focus is a social media marketing firm. They are in Los Angeles, California and have small team. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
20% Back Office Outsourcing20% Sales Outsourcing20% Search Engine Optimization +220% Social Media Marketing20% Web DesignFocus Areas
100% Virtual AssistantHouston Digital Marketing is a social media marketing firm. The Houston, Texas-based agency provides Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Dover, DE
Services provided
25% Back Office Outsourcing50% Sales Outsourcing25% Customer Service OutsourcingFocus Areas
40% Virtual Assistant20% Claims Processing20% Data Entry & Processing +120% Payment ProcessingIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Clemmons, NC
Services provided
15% Back Office Outsourcing20% Email Marketing20% SMS Marketing +315% Corporate Training & Coaching15% Social Media Marketing15% Web DevelopmentFocus Areas
100% Virtual AssistantEstablished in 2013, CKV Solutions, LLC is an Email Marketing company. The small team focuses on Email Marketing and SMS Marketing.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
15% Back Office Outsourcing30% Accounting20% Finance & Accounting Outsourcing (FAO) +410% Corporate Training & Coaching10% Customer Service Outsourcing10% ERP Consulting and SI5% HR ConsultingFocus Areas
10% Virtual Assistant20% Claims Processing20% Data Entry & Processing +420% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingHeadway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
Read moreMore responsive than most other service providers
Get in TouchHeadway Bpo Solutions Pvt Ltd is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)New York, NY
Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 1000116 - 20
9402798313
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$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
50% Back Office Outsourcing50% Call Center ServicesFocus Areas
50% Virtual Assistant50% Medical Billing ServicesXilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Back Office Outsourcing40% Accounting20% Recruiting +120% Recruitment Process OutsourcingFocus Areas
50% Virtual Assistant50% Payment ProcessingAccounting company Grupo ZEU was founded in 2010. The agency provides Accounting and Back Office Outsourcing, and is small.
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UndisclosedUndisclosedFreelancerManhattan, KS
Services provided
15% Back Office Outsourcing20% Search Engine Optimization15% Custom Software Development +415% Web Design15% Web Development10% Branding10% Digital StrategyFocus Areas
100% Virtual AssistantFounded in 2007, Blossom Creative LLC is a small Manhattan, Kansas-based SEO company. Their team focuses on Search Engine Optimization and Web Design.
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$1,000+$25 - $49 / hr10 - 49San Ramon, CA
Services provided
10% Back Office Outsourcing15% Mobile App Development15% Web Development +610% AI Agents10% Application Management & Support10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Social Media MarketingFocus Areas
25% Virtual Assistant30% Medical Billing Services20% Revenue Cycle Management +215% Data Entry & Processing10% Claims ProcessingEstablished in 2017, Naqvix is an app development company. The firm offers Mobile App Development and Web Development, and is small.
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UndisclosedUndisclosedFreelancerSheridan, WY
Services provided
10% Back Office Outsourcing10% Accounting10% Content Writing Services +910% Corporate Training & Coaching10% Event Management10% Graphic Design10% IT Managed Services10% Web Design5% Corporate Photography5% HR Consulting5% Marketing Strategy5% Video ProductionFocus Areas
100% Virtual AssistantProCure Freelance , a web design company, offers Web Design and Graphic Design. The firm is in Sheridan, Wyoming.
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$1,000+$25 - $49 / hr50 - 249Sheridan, WY
Services provided
15% Back Office Outsourcing20% Customer Service Outsourcing20% IT Managed Services +515% Call Center Services10% Application Management & Support10% Finance & Accounting Outsourcing (FAO)5% CRM Consulting and SI5% Cloud Consulting & SIFocus Areas
10% Virtual Assistant30% Revenue Cycle Management20% Medical Billing Services +315% Claims Processing15% Payment Processing10% Data Entry & ProcessingUnified Serve Solutions is a Customer Service Outsourcing company. They are based in Sheridan, Wyoming, and their services include Customer Service Outsourcing and IT managed services.
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UndisclosedUndisclosed2 - 9Omaha, NE
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Virtual Assistant50% Claims ProcessingFounded in 2006, Anequim is an answering service company. The company specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Davenport, IA
Services provided
25% Back Office Outsourcing50% Call Center Services25% Customer Service OutsourcingFocus Areas
50% Virtual Assistant50% Medical Billing ServicesQuad City Telephone Answering Service, a call center service, is located in Davenport, Iowa. They focus on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Concord, NH
Services provided
25% Back Office Outsourcing50% Customer Service Outsourcing25% Call Center ServicesFocus Areas
50% Virtual Assistant50% Claims ProcessingBased in Concord, New Hampshire, New England Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Woodbridge, VA
Services provided
20% Back Office Outsourcing20% Application Testing20% Content Moderation Services +220% Mobile App Development20% Web DevelopmentFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingAdeelSolutions, a web development firm, is headquartered in Woodbridge, Virginia. Established in 2020, the team specializes in Web Development and Mobile App Development.
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$5,000+$100 - $149 / hrFreelancerBloomington, MN
Services provided
20% Back Office Outsourcing20% Social Media Marketing10% Business Consulting +510% Financial Consulting10% Graphic Design10% Search Engine Optimization10% Video Production10% Web DesignFocus Areas
80% Virtual Assistant20% Writing & Content Creation OutsourcingSmall social media marketing firm Edina SEO, is headquartered in Bloomington, Minnesota. Their services include Social Media Marketing and Back Office Outsourcing.
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$10,000+Undisclosed1,000 - 9,999Boise, ID
Services provided
20% Back Office Outsourcing40% Customer Service Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
30% Virtual Assistant30% Data Entry & Processing20% Payment Processing +120% Writing & Content Creation OutsourcingWorld Connection is a Boise, Idaho-based Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed250 - 999Santa Monica, CA
Services provided
10% Back Office Outsourcing20% Content Marketing20% Email Marketing +420% Social Media Marketing10% Call Center Services10% SMS Marketing10% Video MarketingFocus Areas
10% Virtual Assistant20% Payment Processing20% Writing & Content Creation Outsourcing +510% Claims Processing10% Data Entry & Processing10% Legal Outsourcing10% Medical Billing Services10% Revenue Cycle ManagementSee all 3 projectsJOYNO INC is a digital marketing company offering comprehensive services, including content creation and social media management. 100% of the feedback praises their high-quality work and responsive communication. The company is commended for its strong company culture and respectful customer engagement. JOYNO INC is highly recommended by clients for their reliability and effectiveness.
Reviews mention Timely
Clients have consistently praised JOYNO INC for their timely delivery and effective project management. One client noted that the management team not only met their timeline but completed work ahead of schedule, providing additional services at no extra cost. Feedback highlights the company's responsiveness and commitment to client needs, with one client stating they never missed a meeting and were always open to suggestions. Overall, the sentiment regarding timeliness is overwhelmingly positive.-
Web Dev, SMM, Branding & Advertising for Tax Services Co
5.0 Nov 25, 2024The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. Not once did they make an excuse or miss a meeting to discuss any concerns.
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1 of 1 Virtual Assistant reviews is 5 starsLess than $10,000 avg. project costVirtual Assistant Experience
JOYNO INC has received overwhelmingly positive feedback for their Virtual Assistant services, with 100% of reviewers expressing satisfaction. Clients particularly commend their effective digital marketing strategies and responsive communication, noting significant increases in social media engagement. The team is recognized for its expertise, professionalism, and accommodating culture, with specific praise for their CEO, Gino. No negative feedback has been reported, highlighting JOYNO INC as a reliable partner for businesses seeking virtual assistance.
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Industry Experience
JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness RestaurantsWas this helpful?
See All Locations (2)Santa Monica, CA
3101 Ocean Park Blvd
Santa Monica, CA 9040516 - 20
888-655-4599
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UndisclosedUndisclosed10 - 49Sacramento, CA
Services provided
16% Back Office Outsourcing20% Business Consulting16% Customer Service Outsourcing +316% Finance & Accounting Outsourcing (FAO)16% Fractional CFO Services16% Sales OutsourcingFocus Areas
16% Virtual Assistant12% Claims Processing12% Data Entry & Processing +512% Legal Outsourcing12% Medical Billing Services12% Payment Processing12% Revenue Cycle Management12% Writing & Content Creation OutsourcingSee all 2 projectsThe talent you can’t find. The standard they can’t match. We build elite global teams that drive efficiency and cut costs - without compromising on quality. Businesses today are
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UndisclosedUndisclosed50 - 249Berlin, VT
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingEstablished in 1993, All Ways Answering is a midsize answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Farmington, MO
Services provided
40% Back Office Outsourcing25% Other Digital Marketing25% Social Media Marketing +110% Customer Service OutsourcingFocus Areas
70% Virtual Assistant20% Data Entry & Processing10% Writing & Content Creation OutsourcingBack Office Outsourcing company Ad Snipper is headquartered in Farmington, Missouri and Karachi, Pakistan. They focus on Back Office Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
10% Back Office Outsourcing15% Email Marketing15% Graphic Design +515% Search Engine Optimization15% Social Media Marketing10% Customer Service Outsourcing10% Sales Outsourcing10% TranslationFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingVirtual Marketing Assistant, a small Email Marketing company, is based in Denver, Colorado. Their services include Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
10% Back Office Outsourcing20% Call Center Services10% Advertising +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
10% Back Office Outsourcing20% Search Engine Optimization10% Audio Production +610% Content Marketing10% Customer Service Outsourcing10% IT Managed Services10% Sales Outsourcing10% Social Media Marketing10% Video ProductionFocus Areas
50% Virtual Assistant50% Writing & Content Creation OutsourcingHire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
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$10,000+< $25 / hr10 - 49Sachse, TX
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +215% Custom Software Development10% Web DevelopmentFocus Areas
10% Virtual Assistant40% Medical Billing Services25% Data Entry & Processing +215% Claims Processing10% Payment ProcessingTop Lead Partner is a phone answering service established in 2020. The firm focuses on Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
15% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)15% Customer Service Outsourcing +413% HR Consulting12% Recruiting10% Call Center Services10% Sales OutsourcingFocus Areas
33% Virtual Assistant34% Data Entry & Processing33% Writing & Content Creation OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Irving, TX
Services provided
25% Back Office Outsourcing20% Business Consulting20% IT Managed Services +220% IT Strategy Consulting15% CybersecurityFocus Areas
10% Virtual Assistant20% Claims Processing20% Legal Outsourcing +320% Medical Billing Services20% Payment Processing10% Data Entry & ProcessingBack Office Outsourcing company Fintech solutions LLC was launched in 2022. The team offers Back Office Outsourcing and IT strategy consulting.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
25% Virtual Assistant75% Legal OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
20% Virtual Assistant20% Data Entry & Processing20% Medical Billing Services +220% Payment Processing20% Writing & Content Creation OutsourcingAnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Knoxville, TN
Services provided
15% Back Office Outsourcing30% Call Center Services30% Sales Outsourcing +215% Customer Service Outsourcing10% TranslationFocus Areas
30% Virtual Assistant30% Data Entry & Processing20% Claims Processing +120% Medical Billing ServicesProximoCX, a small call center service, is headquartered in Knoxville, Tennessee. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
10% Back Office Outsourcing45% Call Center Services35% Sales Outsourcing +110% Email MarketingFocus Areas
40% Virtual Assistant20% Claims Processing15% Payment Processing +310% Legal Outsourcing10% Revenue Cycle Management5% Data Entry & ProcessingKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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$1,000+$25 - $49 / hr10 - 49Staten Island, NY
Services provided
20% Back Office Outsourcing20% AI Development20% Custom Software Development +320% Mobile App Development10% Web Design10% Web DevelopmentFocus Areas
35% Virtual Assistant15% Claims Processing15% Data Entry & Processing +415% Medical Billing Services10% Writing & Content Creation Outsourcing5% Payment Processing5% Revenue Cycle ManagementSquad International is a software development company. Located in Karachi, Pakistan and Staten Island, New York, the team specializes in Custom Software Development and Artificial Intelligence.
Read more$600 Essential billing support for smaller practices $1,200 Billing and follow-up for growing providers $2,400 Broader RCM support for higher workloadsView PackagesMedical Billing & RCM Support
Medical billing and RCM support at $600, $1,200 or $2,400 per month for 40, 80 or 160 total service hours. Includes claim submission, payment posting and rejected claim corrections, with follow-up and reporting by tier. All work shares the monthly hour allowance; additional hours and software fees are quoted separately.Was this helpful?
See All Locations (3)Staten Island, NY
276 Holten Avenue
Staten Island, NY 103092 - 5
+1 (201) 820-6889
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UndisclosedUndisclosedFreelancerDenver, CO
Services provided
20% Back Office Outsourcing20% Content Marketing20% Email Marketing +220% Graphic Design20% Social Media MarketingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingAdept Virtual Assistants is a small social media marketing company. Launched in 2024, the team focuses on Social Media Marketing and Content Marketing.
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UndisclosedUndisclosedFreelancerAntioch, CA
Services provided
20% Back Office Outsourcing20% Branding20% Graphic Design +220% Marketing Strategy20% Public RelationsFocus Areas
50% Virtual Assistant30% Data Entry & Processing20% Writing & Content Creation OutsourcingLaunched in 2023, Gossamer Admin + Design is a small Antioch, California-based branding agency. Their team specializes in Branding and Public Relations.
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$1,000+< $25 / hr50 - 249Altamonte Springs, FL
Services provided
50% Back Office Outsourcing50% Call Center ServicesFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingPartners Outsourcing is a midsize telephone answering service and Back Office Outsourcing company established in 2018. Their team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Edison, NJ
Services provided
20% Back Office Outsourcing20% Accounting20% Business Valuation Services +220% Finance & Accounting Outsourcing (FAO)20% Financial ConsultingFocus Areas
20% Virtual Assistant30% Revenue Cycle Management25% Data Entry & Processing +125% Payment ProcessingAdvicekey Professional Services is a Back Office Outsourcing company. The Aurangabad, India-based company provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Edison, NJ
3504 Springbrook Drive
Edison, NJ 088201
+918698737210
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Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
15% Virtual Assistant15% Claims Processing15% Data Entry & Processing +515% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Dover, DE
9 The Green
Dover, DE 199012 - 5
(409) 916-7383
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UndisclosedUndisclosed2 - 9Seymour, TN
Services provided
10% Back Office Outsourcing70% Call Center Services10% Customer Service Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
30% Virtual Assistant30% Data Entry & Processing30% Payment Processing +110% Medical Billing ServicesKnoxville Computer Corporation is a call center based in Seymour, Tennessee. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Back Office Outsourcing20% Call Center Services20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
25% Virtual Assistant25% Data Entry & Processing25% Medical Billing Services +125% Payment ProcessingConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Highland Park, IL
667 Central Street
Highland Park, IL 60035+1.866.493.8818
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UndisclosedUndisclosedFreelancerStuart, FL
Services provided
10% Back Office Outsourcing10% Accounting10% Business Consulting +710% Content Marketing10% Email Marketing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentFocus Areas
40% Virtual Assistant30% Data Entry & Processing30% Writing & Content Creation OutsourcingBased in Stuart, Florida, Small Hits LLC is a social media marketing agency. They offer Social Media Marketing and Content Marketing and were established in 2021.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Back Office Outsourcing20% Accounting15% Call Center Services +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Virtual Assistant15% Data Entry & Processing10% Claims Processing +410% Medical Billing Services10% Payment Processing10% Revenue Cycle Management10% Writing & Content Creation OutsourcingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Recruitment Process Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing20% Legal Outsourcing +410% Claims Processing10% Payment Processing5% Medical Billing Services5% Writing & Content Creation OutsourcingSee all 1 projectsIntugo is a Business Process Outsourcing firm specializing in Remote Back Office Solutions and Administrative Support Services. They excel in managing call centers, insurance verification, and scheduling, with a reported 96% reduction in missed calls. Reviews praise their cultural fit and value, with 100% of feedback highlighting their reliable project management and seamless integration into clients' operations.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Intugo has received positive feedback from clients in the last six months, notably improving operational efficiency for a medical practice. Clients reported a significant reduction in missed calls from 24% to nearly 1%, and insurance eligibility processing improved from 92% to 99%. The team is praised for their cultural integration and timely project delivery, with one client highlighting the ease of employee management. Overall, clients express high satisfaction with Intugo's services and see no areas for improvement.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center & Back Office Outsourcing for Eye Care Clinic
5.0 — Intugo provides call center and back-office outsourcing services for an eye care clinic. The team handles insurance verification, referrals, authorizations, scheduling, billing, and other Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Intugo for delivering strong value for their cost, often highlighting a good cultural fit and alignment of values. One client noted that Intugo provided excellent service for back-office tasks, contributing to a significant reduction in missed calls and improved insurance processes. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed2 - 9Scottsdale, AZ
Services provided
20% Back Office Outsourcing20% AI Consulting20% Accounting +220% Digital Engineering20% HR OutsourcingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Payment Processing20% Writing & Content Creation OutsourcingEQOD is a small Scottsdale, Arizona-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
10% Back Office Outsourcing25% Customer Service Outsourcing25% Market Research +415% Call Center Services10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
40% Virtual Assistant25% Legal Outsourcing15% Data Entry & Processing +310% Claims Processing5% Medical Billing Services5% Payment ProcessingSee all 60 projectsCallZent is a versatile software development and customer support company known for delivering customized technological solutions and call center services. Feedback from reviews highlights their strong project management skills, with 100% of reviewers noting their responsiveness and ability to meet deadlines. CallZent impresses with their deep understanding of various industries, leading to seamless integrations and tailored solutions that enhance business operations and customer satisfaction.
Reviews mention Reliable
Clients consistently highlight CallZent's reliability, noting their exceptional project management and timely delivery. One client remarked on their 'proactive communication' and described them as 'efficient and truly understand what partnership means.' Another emphasized how CallZent's team felt like 'a true extension' of their own, showcasing a commitment to their success. Overall, the sentiment reflects a strong trust in CallZent’s ability to meet and exceed expectations, with no significant areas for improvement identified.-
Custom Software Development for IT Company
5.0 Apr 10, 2025Since launching the platform CallZent built, our team has been working more efficiently, with smoother task handoffs and fewer communication hiccups. CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs.
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Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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UndisclosedUndisclosed2 - 9Annapolis, MD
Services provided
10% Back Office Outsourcing15% Accounting15% Business Consulting +610% Branding10% Financial Advising & Planning10% Financial Consulting10% Fractional CFO Services10% Fractional CMO Services10% Marketing StrategyFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Medical Billing Services20% Payment ProcessingConsilarus is a Business Consulting company headquartered in Annapolis, Maryland. Established in 2024, the team offers Business Consulting and Accounting.
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Undisclosed< $25 / hr50 - 249Dallas, TX
Services provided
20% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +310% API Development10% Mobile App Development10% Web DesignFocus Areas
15% Virtual Assistant20% Claims Processing20% Data Entry & Processing +320% Medical Billing Services20% Payment Processing5% Revenue Cycle ManagementSee all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
More responsive than most other service providers
Get in TouchCrystalised Outsprint is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Dallas, TX
17678 Preston Road
Dallas, TX 752522 - 5
+1 (469) 927-1457
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List of the Top 15 United States Virtual Assistant Companies
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
70% Back Office Outsourcing75% Virtual Assistant30% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
40% Back Office Outsourcing70% Virtual Assistant60% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
31.7/40.019.4/20 Reviews8.1/10 Clients & Experience4.2/10 Market PresenceService focus
85% Back Office Outsourcing40% Virtual Assistant15% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing50% Virtual Assistant60% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
30.8/40.017/20 Reviews9/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing100% Virtual Assistant60% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30/40.016/20 Reviews9.6/10 Clients & Experience4.4/10 Market PresenceService focus
50% Back Office Outsourcing70% Virtual Assistant50% Other -
Undisclosed< $25 / hr2 - 9Santa Fe, NM
Ability to deliver
29.5/40.016.2/20 Reviews9.3/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
30.9/40.020/20 Reviews4.6/10 Clients & Experience6.3/10 Market PresenceService focus
15% Back Office Outsourcing40% Virtual Assistant85% Other -
UndisclosedUndisclosed250 - 999Indianapolis, IN
Ability to deliver
30.2/40.017.6/20 Reviews8.8/10 Clients & Experience3.9/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
28.9/40.016.2/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing20% Virtual Assistant70% Other -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
27.6/40.020/20 Reviews3.3/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing60% Virtual Assistant70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
30.6/40.017/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
25% Back Office Outsourcing40% Virtual Assistant75% Other -
Undisclosed$25 - $49 / hr50 - 249San Antonio, TX
Ability to deliver
27/40.016.2/20 Reviews6.8/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
29.6/40.017/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing95% Virtual Assistant90% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
29.8/40.017.4/20 Reviews8.2/10 Clients & Experience4.2/10 Market PresenceService focus
10% Back Office Outsourcing25% Virtual Assistant90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
24.9/40.020/20 Reviews1.4/10 Clients & Experience3.4/10 Market PresenceService focus
50% Back Office Outsourcing55% Virtual Assistant50% Other -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
28.3/40.015.6/20 Reviews9.1/10 Clients & Experience3.7/10 Market PresenceService focus
20% Back Office Outsourcing100% Virtual Assistant80% Other -
UndisclosedUndisclosed10 - 49Scottsdale, AZ
Ability to deliver
25.6/40.016.2/20 Reviews5.2/10 Clients & Experience4.1/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$1,000+< $25 / hr10 - 49Athens, AL
Ability to deliver
28/40.016.2/20 Reviews7.6/10 Clients & Experience4.2/10 Market PresenceService focus
33% Back Office Outsourcing45% Virtual Assistant67% Other -
Undisclosed< $25 / hr50 - 249Peoria, AZ
Ability to deliver
26/40.015.6/20 Reviews6.7/10 Clients & Experience3.7/10 Market PresenceService focus
15% Back Office Outsourcing100% Virtual Assistant85% Other -
Undisclosed< $25 / hr10 - 49Birmingham, AL
Ability to deliver
25.7/40.016.2/20 Reviews5.9/10 Clients & Experience3.7/10 Market PresenceService focus
20% Back Office Outsourcing60% Virtual Assistant80% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
22.4/40.018.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing100% Virtual Assistant50% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
26.3/40.017.2/20 Reviews3.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing10% Virtual Assistant80% Other -
$1,000+< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
21.7/40.016.2/20 Reviews2.1/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing100% Virtual Assistant -
$1,000+< $25 / hr50 - 249Vancouver, WA
Ability to deliver
21.2/40.017.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing80% Virtual Assistant40% Other -
Undisclosed< $25 / hr250 - 999Las Vegas, NV
Ability to deliver
21.6/40.017.2/20 Reviews1.4/10 Clients & Experience3/10 Market PresenceService focus
30% Back Office Outsourcing100% Virtual Assistant70% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
22.2/40.014.6/20 Reviews3.1/10 Clients & Experience4.5/10 Market PresenceService focus
40% Back Office Outsourcing80% Virtual Assistant60% Other -
UndisclosedUndisclosed2 - 9Nashville, TN
Ability to deliver
26.4/40.016.2/20 Reviews6.5/10 Clients & Experience3.7/10 Market PresenceService focus
25% Back Office Outsourcing40% Virtual Assistant75% Other -
UndisclosedUndisclosed10,000+Fort Lauderdale, FL
Ability to deliver
21/40.016.8/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
20% Back Office Outsourcing50% Virtual Assistant80% Other
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U.S. Virtual Assistant Services FAQs
U.S.-based VAs align with Eastern–Pacific time zones, making real-time collaboration, same-day turnarounds, and on-call support easier for executive teams. They’re also familiar with U.S. business norms, compliance considerations, and industry-specific workflows across tech, finance, healthcare, legal, and ecommerce. If your stack includes Google Workspace, Microsoft 365, Slack, HubSpot, Salesforce, QuickBooks, or Zendesk, many U.S. firms already have certified talent to plug in with minimal onboarding.
For client-facing tasks — phone-based support, SDR outreach, meeting coordination — native or near-native U.S. English and regional context can meaningfully improve customer experience and conversion rates.
Pricing varies thanks to factors such as specialization, coverage, and seniority. Most Clutch-listed VA firms from the United States charge:
- Hourly: $25 – $60+ for general admin; $45 – $90+ for specialized roles (bookkeeping, legal/medical admin, RevOps).
- Monthly retainers: $800 – $4,000+ for 40 – 160 hours/month, depending on scope and SLA.
- Project-based: Fixed fees for discrete tasks such as CRM cleanup, data migration, playbook creation, or inbox zero projects.
Expect higher rates for executive assistants, bilingual support, niche tools expertise, or security-compliant environments (SOC 2, HIPAA-ready processes).
- Technology and SaaS — calendar/inbox, customer success triage, product research
- Professional services — legal intakes, billing follow-ups, document prep
- Healthcare and wellness — schedule coordination, referral management, insurance verifications
- Real estate — listing coordination, lead qualification, showing schedules
- E-commerce and retail — order support, returns/exchanges, catalog updates
- Financial services and accounting — AR/AP support, reconciliations, receipt management
Many firms also staff specialized roles (sales assistants, RevOps coordinators, executive assistants) tailored to growth-stage startups and midmarket companies.
Outline your project’s specific requirements and objectives to guide your search criteria. Then, browse through Clutch’s directories and follow these five key steps:
- Verify tools proficiency — Google Workspace/Microsoft 365, Slack, CRM, help desk, bookkeeping software.
- Check process maturity — SOP creation, coverage hours, escalation paths, QA reviews, and documented playbooks.
- Assess security — NDAs, data-access controls, least-privilege policies; HIPAA readiness for health data; SOC 2 or ISO-aligned practices.
- Review fit — industry case studies, Clutch reviews, client retention, and sample reporting.
- Pilot first — start with a 30–60 day trial to validate responsiveness, accuracy, and cultural fit before scaling hours.
- Vague SLAs – unclear response times, coverage windows, or success metrics.
- Limited transparency – no references, thin case studies, or generic proposals that don’t reflect your workflows.
- Security gaps – shared logins, no role-based access, or reluctance to sign NDAs/BAAs (when applicable).
- Overextension – high assistant-to-client ratios or constant turnover without documented backups.
- Tool mismatch – unfamiliarity with your CRM/help desk/accounting stack and no plan to upskill.
- Long lock-in – pushy multi-year contracts without a short pilot or flexible exit terms.
Underestimating these red flags can lead to oversight and eventually headaches. Make sure you’re paired up with a capable team with a proven track record.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.