Top BPO Companies in Manila

Ratings Updated: January 14, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

See all 9 projects
0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

View projects from:

United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

See All Locations (2)
View Profile Visit Website
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
Read Full Review

Read All Reviews

Was this helpful?

2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Real estate Financial services Software Business services Other Industry

Was this helpful?

View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)
View Profile Visit Website
Unity Communications

4.9 44 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

See all 44 projects
Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Unity Communications' patience and responsiveness. One client noted their team as 'the kindest company to work with,' highlighting their understanding of client needs and their ability to communicate effectively. Additionally, the client emphasized that Unity is always engaged and willing to learn, contributing to a seamless collaboration. Overall, the feedback reflects a strong appreciation for their patient approach in managing patient-related inquiries and challenges.

Back Office & Customer Service Outsourcing for Healthcare Co

5.0 Feb 26, 2025

Unity is the kindest company to work with. They all understand that we have a lot on our plates. They are patient and communicative. Unity is always engaged and willing to learn anything and everything they can about us to ensure their success.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
Read All Reviews

Was this helpful?

View projects from:

United States (34) Australia (1) Canada (1) Ireland (1)
View Profile Visit Website
Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

See all 170 projects
Reviews mention Well-organized projects
Clients consistently praised Remote CoWorker for their well-organized project management. One client highlighted that Camille effectively managed multiple priorities, ensuring tasks were completed on or ahead of schedule while maintaining proactive communication. Another noted her excellent time management and responsiveness to immediate needs. Additionally, the company's organized approach during the onboarding process was appreciated, with clients reporting high satisfaction in task delivery and operational efficiency.

VA Services for Construction & Real Estate Firm

5.0 Feb 6, 2022

They’re on top of everything; they accomplish all of their tasks. We communicate using Skype, WhatsApp, and more. They use RingCentral for calls.
Read Full Review

SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

5.0 Sep 20, 2024

Her project management has been excellent. She consistently delivers items on time and effectively prioritizes tasks. Whenever I have specific needs or adjustments, she responds promptly and adapts her approach to ensure everything aligns with our goals.
Read Full Review

Transcription, Billing & Verification for Medical Office

5.0 Aug 9, 2025

They were well organized for the interview and onboarding process and were able to provide me many candidates in a very short time period.
Read Full Review

Customer Service & Back Office Outsourcing for Therapy Clinic

5.0 Aug 13, 2025

They demonstrated strong organizational and follow-through skills in managing multiple priorities at once. She consistently kept tasks and milestones on track, ensuring that deliverables were completed on or ahead of schedule. Her attention to detail in maintaining timelines and proactively updating the team helped prevent delays and bottlenecks.
Read Full Review

Read All Reviews

Was this helpful?
20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
Read 20 Recent Reviews

Was this helpful?

Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
Read All Reviews

Select Industry to see insights

Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

Was this helpful?

Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

See All Locations (2)
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.

See all 46 projects
Reviews mention Exceptional performance
Clients consistently express exceptional satisfaction with Helpware's performance, noting their responsiveness and commitment to quality. One client highlighted that their customer satisfaction scores reached an all-time high due to Helpware's empathetic agents and effective leadership. Another client praised the proactive communication and timely delivery of services, stating that Helpware exceeded quality and timeliness targets weekly. Overall, the sentiment reflects a strong alignment of company values, effective project management, and a dedication to client success.

Customer Service via Chat

5.0 Feb 1, 2019

We're impressed with their empathy. They're dedicated to working with each individual customer. It's not like working with a robot that manages an overseas service center. They're targeting human beings with feelings and they're there to help our customers. If they don't know something, they'll ask their manager or a project manager. Their customer service is impeccable.
Read Full Review

Staff Aug & Back Office Outsourcing for Cybersecurity Co

5.0 May 13, 2025

All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Taguig, Philippines

20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636
751 - 1000

See All Locations (7)
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding Boldr.'s openness to feedback. One review highlighted their willingness to accommodate requests, stating, 'they're open to requests from our side.' Additionally, the reviewer advised potential customers to be transparent, as Boldr.'s team is dedicated to meeting client needs. However, they noted the importance of remaining adaptable to changes, emphasizing the necessity for Boldr. to stay nimble in a dynamic business environment.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

My experience with them has been very smooth, and they’re open to requests from our side. They should stay more nimble to changes. In our business, changes come quickly depending on the time of year. Although they’ve been great about this, I’d reiterate to stay open to changes.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
Read All Reviews

Was this helpful?
View projects from:

United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
View Profile Visit Website
Enshored

4.8 11 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

30% Content Moderation Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +5 services

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.

See all 11 projects
Reviews mention Trustworthy
Clients express a strong sense of trust in Enshored's capabilities, highlighting their excellent service and adaptability. One client noted, "I trust them implicitly to troubleshoot customer issues," and praised the team's patience and communication skills. Their commitment to uninterrupted service, even during challenging circumstances, reinforces their reliability. Overall, sentiment towards Enshored is overwhelmingly positive, with clients eager to expand their engagement as the partnership develops.

Customer Service Outsourcing for SaaS Startup

4.5 Nov 8, 2022

The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
Read All Reviews

Was this helpful?
View projects from:

United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

View all languages

This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)
View Profile Visit Website
Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

See all 3 projects
Reviews mention Well-organized projects
Clients have consistently praised Staffwiz LLC for their well-organized project management. One client noted that the onboarding process for new customer service agents was smooth and efficient, with integration completed within two weeks. The team, including members Michelle and Jerick, was highlighted for their excellent communication and detailed approach to hiring. Overall, client sentiment reflects a high level of satisfaction with the organization and execution of projects.

Customer Service Outsourcing for E-Commerce Platform

5.0 Jul 9, 2024

Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
Read All Reviews

Select Industry to see insights

Healthcare Education eCommerce

Was this helpful?

More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
View Profile Visit Website
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
Read Full Review

Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
Read Full Review

Virtual Assistant for IT Co

5.0 Jun 12, 2025

Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
Read Full Review

Read All Reviews

Was this helpful?
9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
Read 9 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?
View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)
View Profile Visit Website
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Real estate Financial services Software Business services Other Industry

Was this helpful?
View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)
View Profile Visit Website
Emapta

4.7 3 reviews
Verified

Undisclosed

Undisclosed

10,000+

Makati, Philippines

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

See all 3 projects
Reviews mention Efficient
Emapta has received positive feedback regarding their efficiency in providing necessary resources and support to clients. One client noted, 'Emapta has been able to deliver and meet our expectations,' highlighting their role in enhancing team productivity. Additionally, the responsiveness of Emapta's management was praised, with constant communication ensuring that client needs were addressed promptly. Overall, clients express satisfaction with Emapta's efficient service delivery and operational support.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Emapta has demonstrated expertise across various industries, including healthcare, energy and natural resources, and other sectors. Clients commend Emapta for its effective talent acquisition, project management, and adaptability, particularly in resource management and marketing for start-ups. The overall sentiment is positive, highlighting Emapta's ability to enhance productivity and operational efficiency. Companies seeking support in staffing, project development, or administrative functions may find Emapta a suitable partner in these industries.
Read All Reviews

Select Industry to see insights

Other Industry Healthcare Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
Read All Reviews

Was this helpful?

Makati, Philippines

4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City
Makati, Philippines 1229
201 - 250

+63 2 8540 0032

Makati, Philippines

4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City
Makati, Philippines 1227
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City
Makati, Philippines 1229
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City
Makati, Philippines 1200
201 - 250

+63 2 8540 0026

See All Locations (18)
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
Read Full Review

BPO Services for Social Media Platform

4.0 Apr 14, 2022

We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
Read Full Review

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones
View Profile Visit Website
Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8 services

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Booth & Partners is an outsourcing service provider offering a range of services including operations support, talent acquisition, and employer of record services. Overall, 90% of reviews reflect positive feedback, with clients highlighting their commitment to continuous improvement and customer service. Booth & Partners is praised for their cultural fit, responsiveness, and tailored solutions, though some reviews note areas for improvement in HR processes and performance tracking.

See all 18 projects
Reviews mention Detail-oriented
Booth & Partners has received positive feedback regarding their detail-oriented approach. Clients noted their impressive ability to deliver candidates tailored to specific requirements, highlighting their thoroughness in understanding desired backgrounds and experience. One client emphasized their 'incredibly timely and detailed' search process, which effectively matched their needs. Overall, the sentiment reflects satisfaction with Booth & Partners' meticulous attention to detail in recruitment.

Recruitment Services for Property Management Firm

5.0 Aug 6, 2024

They are incredibly timely and detailed in the search for the right person. When we said we wanted a background or experience in certain softwares, they provided us with numerous people with those backgrounds to choose from.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.
Read All Reviews

Select Industry to see insights

Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing Education

Was this helpful?

More responsive than most other service providers

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (8) Australia (5) Canada (1) Portugal (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 12 time zones:

Middle East Time (MET)

Central African Time (CAT)

Eastern African Time (EAT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

View all time zones
View Profile Visit Website
Penbrothers

5.0 1 review
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

15% Back Office Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

See all 1 projects

Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All Reviews

Select Industry to see insights

Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
Read All Reviews

Was this helpful?

View Profile Visit Website
Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

Lahore, Pakistan

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read more

Quezon City, Philippines

E-Commerce Road
Quezon City, Philippines 1800
1001 - 2000

+1 931-551-8888

See All Locations (4)

View Profile Visit Website
PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.

See all 6 projects
Reviews mention Timely
Overall, client feedback regarding timeliness highlights PartnerHero's impressive project management capabilities. One client noted, "They’re on top of the project; the team is timely and well-organized," while another praised their punctuality, stating, "PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs." These sentiments reflect a strong overall satisfaction with PartnerHero’s ability to meet deadlines and maintain effective communication throughout the projects.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
Read Full Review

Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
Read All Reviews

Select Industry to see insights

Media Beauty & Cosmetics Software Automotive

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
Read All Reviews

Was this helpful?

View projects from:

Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)
View Profile
Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

See all 16 projects
Reviews mention Reasonable pricing
Clients have consistently praised Fusion CX for their reasonable pricing, highlighting it as a key factor in their decision to engage the company. One review specifically noted, 'They offer the best price in the market,' while another emphasized, 'They offer a good price for their services.' Overall, the sentiment regarding pricing is positive, with clients appreciating the value Fusion CX provides relative to their costs.

Lead Generation for Small Manufacturer

4.0 Aug 18, 2017

They offer the best price in the market. Their price is strong.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
Read All Reviews

Select Industry to see insights

Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
Read All Reviews

Was this helpful?

View projects from:

United States (6) India (2)
View Profile
Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

See all 11 projects
Reviews mention Detail-oriented
Clients have consistently praised Welsend for their detail-oriented approach, noting their meticulous planning in all aspects of the project. One client highlighted how every detail, from agent training to telemarketing scripts, was carefully crafted to attract the right customers. Overall, the sentiment surrounding Welsend's attention to detail is overwhelmingly positive, reflecting their commitment to quality and responsiveness throughout the project lifecycle.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
Read All Reviews

Select Industry to see insights

Telecommunications Government Transportation Manufacturing Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
Read All Reviews

Was this helpful?

View projects from:

China (5) Germany (1)
View Profile
Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +2 services

10% Customer Service Outsourcing

10% IT Staff Augmentation

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

See all 1 projects

Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
Read All Reviews

Was this helpful?

Taguig, Philippines

19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 1634
1001 - 2000

+63287796540

See All Locations (3)

View Profile
Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

60% Back Office Outsourcing

16% Customer Service Outsourcing

14% Call Center Services +1 service

10% Sales Outsourcing

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

See all 4 projects
Reviews mention Autonomous
Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
Read All Reviews

Select Industry to see insights

Consumer Products Other Industry Nonprofit Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
View Profile
Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

See all 11 projects
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and the ability to deliver numerous successful projects since 2012. The alignment of company values and culture was also highlighted, reinforcing their reputation for excellence. Overall, the feedback reflects a positive view of Outsourced's specialized capabilities, with no significant areas for improvement identified.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

We're impressed with their industry expertise and excellence. Great people and culture.
Read Full Review

Read All Reviews

Was this helpful?
More responsive than most other service providers

Outsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

Quezon City, Philippines

18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
Quezon City, Philippines 1800
401 - 500

+61 2 8073 4162

Quezon City, Philippines

7th Floor, Zeta Tower, Bridgetowne, Quezon City, Metro Manila
Quezon City, Philippines 1800
101 - 150

+61 2 8073 4162

Quezon City, Philippines

SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
Quezon City, Philippines 1105
76 - 100

+61 2 8073 4162

See All Locations (11)
View Profile
Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

25% Back Office Outsourcing

20% Accounting

20% Custom Software Development +2 services

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

See all 3 projects

Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
Read All Reviews

Select Industry to see insights

Financial services Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Australia (1)

View Profile
Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

75% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing

Aidey is a customer support and back-office solutions provider known for seamlessly integrating into client operations across various sectors, such as finance, retail, and SaaS platforms. Feedback from clients highlights Aidey's efficient project management and strong cultural alignment, with 100% of reviews praising their responsiveness and the positive impact on metrics like response times and customer satisfaction scores. While some mentions of onboarding improvements exist, their attention to detail and proactive approach to process enhancements are consistently commended.

See all 32 projects
Reviews mention Easy to work with
Clients frequently commend Aidey for being friendly, professional, and easy to work with. One client highlighted their team's quick understanding of the platform and efficient customer service delivery, stating they were 'dedicated' and 'easy to work with.' Another client praised their 'supportive' nature and effective communication, noting a smooth onboarding process and adherence to schedules. Overall, the sentiment reflects a high level of satisfaction with Aidey's collaborative approach and responsiveness.

Customer Support for Self-Help Podcast

5.0 Mar 19, 2022

They are dedicated, professional, friendly, and easy to work with. Their team quickly understood how our platform worked and now deliver great customer service all around. We’re happy how they handled our customers.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Aidey received positive feedback for their effective management of Tier 1 support for Euroforest Ltd, resulting in a 70% reduction in wait times and an increase in customer satisfaction from 3.5 to 4.6 stars. Clients praised Aidey for their excellent project management, detailed QA audits, and emotionally intelligent call scripts. However, there was a suggestion for improvement regarding the earlier implementation of voice biometric authentication.
Read 1 Recent Review

Was this helpful?

Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
Read All Reviews

Select Industry to see insights

Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

Was this helpful?

View projects from:

United States (18) India (2) Australia (1) England (1)
View Profile
TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

40% Employer of Record (EOR) Services

25% Back Office Outsourcing

25% Call Center Services +1 service

10% IT Strategy Consulting

TRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.

See all 4 projects
Reviews mention Professional
Clients have consistently praised TRU29 Solutions Inc. for their professionalism and effective communication. One client highlighted their 'professionalism and basing cooperation on a partnership relationship' as a standout quality. Additionally, the company is noted for being highly responsive, with daily updates and quick resolutions to issues. Overall, the sentiment regarding their professionalism is overwhelmingly positive, with no significant areas for improvement identified.

Call Center Services for Payment Gateway Company

5.0 Sep 30, 2021

They are contactable and write back quickly on any issue. Every day we have a call on which there are updates. Professionalism and basing cooperation on a partnership relationship was most impressive.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Information technology Telecommunications Financial services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View projects from:

Poland (1) South Africa (1) United States (1) England (1)
View Profile
vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

See all 1 projects

Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
Read All Reviews

Was this helpful?

Caloocan, Philippines

4th Floor Araneta Square Mall
Caloocan, Philippines 1400
76 - 100

See All Locations (2)

View Profile
Open Access BPO

5.0 1 review

$10,000+

$50 - $99 / hr

1,000 - 9,999

Makati, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Transcription +1 service

10% Translation

Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

See all 1 projects

Industry Experience

Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
Read All Reviews

Was this helpful?

View Profile
Sourcefit

4.8 10 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Accounting

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a business process outsourcing company recognized for its diverse offerings, including IT support, customer service operations, and call center management. Across numerous reviews, Sourcefit is praised for its responsiveness, flexibility, and ability to align with client company values, providing good value for cost. Despite minor issues in employee retention and communication, many clients highlight Sourcefit's proactive project management and collaborative approach, with around 70% of reviewers emphasizing the company's impressive management and adaptability.

See all 10 projects

2 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent feedback highlights Sourcefit's strong performance in project management and responsiveness. Clients commend the company's ability to deliver high-quality services on time, with one noting a seamless setup of office operations and efficient staffing within 60 days. However, some reviews suggest areas for improvement, such as enhancing proactive communication and addressing employee retention challenges. Overall, the sentiment is positive, with clients appreciating the value and cultural fit Sourcefit provides.
Read 4 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Client feedback consistently highlights Sourcefit's strong value for money and competitive pricing. Multiple clients noted that Sourcefit's services fit their budgets while delivering high-quality outcomes. For instance, one client appreciated the 'good value for cost,' while another emphasized that Sourcefit allowed for 'cost-effective growth and expansion.' Overall, the sentiment reflects satisfaction with the balance of cost and quality, indicating that clients feel they receive substantial value relative to their investment.
Read All Reviews

Was this helpful?

View projects from:

Singapore (2) United States (2) Australia (1) Malta (1) Guernsey (1) England (1)

View Profile
Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

30% Back Office Outsourcing

16% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

See all 4 projects

Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
Read All Reviews

Select Industry to see insights

IT Services Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
Read All Reviews

Was this helpful?

View projects from:

Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

Quezon City, Philippines

30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 1800
31 - 40

63.917.559.0169

See All Locations (3)

View Profile
STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

26% Back Office Outsourcing

24% Call Center Services

20% Accounting +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

STAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial.

See all 3 projects
Reviews mention Great project management
Clients have consistently praised STAFFVIRTUAL for their exceptional project management capabilities. For instance, the Chief Brand Officer of Gymshark highlighted their 'superb' management, noting effortless deadline adherence and commendable responsiveness to dynamic needs. Similarly, the CEO of Milk Makeup described their project management as 'top-notch,' emphasizing their ability to meet deadlines and adapt swiftly to evolving requirements. Overall, the sentiment reflects strong satisfaction with STAFFVIRTUAL's organizational effectiveness and flexibility.

Call Center Services for Fitness Apparel Brand

5.0 Oct 7, 2023

Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
Read Full Review

Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
Read All Reviews

Was this helpful?

View projects from:

United States (1) England (1)
View Profile
Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Pasay, Philippines

Services provided

20% Back Office Outsourcing

20% IT Managed Services

20% Staffing +4 services

15% Customer Service Outsourcing

10% Call Center Services

10% IT Staff Augmentation

5% Recruiting

Customer Umbrella is a versatile customer support and development service provider, offering services such as software development, customer support, and content moderation. The company is praised for its seamless integration, high-quality deliverables, and exceptional project management. Reviewers highlight a 100% positive feedback rate, often emphasizing their responsive communication, adept problem-solving skills, and alignment with company values. Customer Umbrella consistently exceeds expectations, fostering strong partnerships.

See all 20 projects
Reviews mention Exceeds expectations
Customer Umbrella consistently exceeds client expectations, as highlighted by their commitment to outstanding service and seamless integration into client operations. Clients noted significant improvements in efficiency and customer satisfaction, with one CEO praising their 'impressive expertise and professionalism.' Another client emphasized their proactive problem-solving approach, stating they 'went above and beyond' in delivering tailored solutions. Overall, feedback reflects a strong sentiment of satisfaction, with clients expressing gratitude for the partnership and the substantial positive impact on their businesses.

Back Office Outsourcing for Gaming Company

5.0 Feb 9, 2024

Our teams' collaboration was very productive. The team at Customer Umbrella showed excellent communication skills and a thorough comprehension of our requirements and priorities. They further improved the cooperation between our teams by being receptive to input and prompt in resolving any problems. Their team never wavered in their commitment to going above and beyond our expectations, from strategy creation to implementation to continuous support. The most notable aspect of Customer Umbrella was their steadfast dedication to providing outstanding customer service. To make every encounter with our players enjoyable and unforgettable, their team went above and beyond. They constantly went above and beyond our expectations. This included handling complicated problems and offering individualised support.
Read Full Review

Back Office Support for Furniture & Home Decor Company

5.0 Feb 7, 2024

Our team and theirs worked flawlessly together. Customer Umbrella became an extension of our own team, blending effortlessly into the structure of our organisation, rather than just another vendor. Their proactive approach and tireless dedication to our cause were truly inspiring, cultivating a culture of collaboration and mutual respect. What truly distinguishes Customer Umbrella is their unrelenting commitment to excellence. They don't just meet, but exceed expectations, consistently going above and beyond to ensure that our clients receive nothing short of exceptional service. Their adaptability and willingness to evolve with our business needs have been critical to our success. In all honesty, it's difficult to identify any areas for improvement because our overall experience with Customer Umbrella has been extremely positive. They've exceeded our expectations at every turn, for which we are extremely grateful.
Read Full Review

Dev Staff Augmentation for Salesforce Consultancy

5.0 Jun 24, 2025

Thanks to the additional talent from Customer Umbrella, we were able to meet our product release deadline 5 weeks ahead of schedule. Code review metrics showed high-quality contributions, and sprint velocity improved by over 35%. Post-launch performance benchmarks also indicated improved platform stability and faster load times. Additionally, team satisfaction surveys showed that collaboration and communication were consistently rated 9/10 across departments, a strong indicator of successful team integration.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
Read All Reviews

Select Industry to see insights

Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

Was this helpful?

View projects from:

United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

Pasay, Philippines

Roxas Boulevard
Pasay, Philippines
101 - 150

+359885379385

See All Locations (5)
View Profile
PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

60% Back Office Outsourcing

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

See all 4 projects

Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
Read All Reviews

Was this helpful?

Makati, Philippines

2210 Chino Roces Ave
Makati, Philippines 1233
151 - 200

See All Locations (4)

View Profile
Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Manila, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% HR Outsourcing

Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.

See all 2 projects

Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
Read All Reviews

Was this helpful?

Manila, Philippines

5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines
50 - 75

+639688559429

See All Locations (2)

View Profile
Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

See all 12 projects
Reviews mention Puts the customer first
Magellan Solutions Outsourcing Inc is highly regarded for prioritizing customer needs, as evidenced by a client who noted their proactive approach in alleviating workplace stress and enhancing the work environment. Clients appreciate their commitment to quality service, with one stating they 'always do what they say' and align with the company's core values. Overall, the sentiment reflects strong customer satisfaction and a collaborative spirit in driving mutual growth.

Online Customer Support for Health Care Company

3.5 Dec 25, 2017

They actively seek to help us in any way possible, so that we have a better work environment and so that we work together to create better work solutions. They always do what they say and stay true to the core values of our company. They can continue to value professional service and relationships, so we can continue to grow together in the future.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
Read All Reviews

Select Industry to see insights

Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
Read All Reviews

Was this helpful?

View projects from:

Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
View Profile
SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.

See all 9 projects
Reviews mention Professional
Clients consistently commend SuperStaff for their professionalism and responsiveness. One client noted their 'strict professionalism from top to bottom' and highlighted the team's thorough vetting process and problem-solving abilities. Another client appreciated the quick responses from the team leaders and agents, stating they 'tried to study by themselves to get better.' Overall, the sentiment reflects a high level of satisfaction with SuperStaff's professional approach to project management and customer service.

Logistics & Customer Support Services for Logistics Co

4.5 Oct 9, 2025

SuperStaff management is alert, responsive, and transparent. Yes, the management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask. The strict professionalism from top to bottom. SuperStaff is extremely thorough in their vetting process and they work tirelessly to solve any problem we throw their way.
Read Full Review

Call Center Services for Movie Content Creation Company

4.5 Oct 9, 2025

They are professional at running Call center with experienced agents, hired staff in a short period of time. They also did their best to meet the timeline. I really appreciate that.
Read Full Review

Read All Reviews

Was this helpful?
1 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, client feedback for SuperStaff has been largely positive, highlighting their strong communication and timely delivery. Clients praised their professionalism and adaptability, with one noting a survey score increase from 88 to 92.4. However, some reviews indicated areas for improvement, particularly in technical guidance and the accuracy of resolutions. Overall, clients expressed satisfaction with the value provided, citing effective performance in customer service and operational support.
Read 4 Recent Reviews

Was this helpful?

Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
Read All Reviews

Select Industry to see insights

Logistics & Supply Chain Arts, entertainment & music

Was this helpful?

View projects from:

South Korea (2) United States (2)
View Profile
NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.

See all 4 projects
Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.

IVR Services

4.5 Dec 21, 2017

They offer updated tools, good support, and competitive prices.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
Read All Reviews

Select Industry to see insights

Other Industry Business services Information technology Media

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
Read All Reviews

Was this helpful?

Taguig, Philippines

Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 1636
50 - 75

63.02.410.4300

See All Locations (3)
View Profile
Catalyst BPX

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Employer of Record (EOR) Services

20% Recruitment Process Outsourcing +2 services

15% Back Office Outsourcing

15% Customer Service Outsourcing

Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

See all 2 projects

Industry Experience

Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
Read All Reviews

Select Industry to see insights

Social Networking Hospitality & leisure

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
Read All Reviews

Was this helpful?

View projects from:

Philippines (1) United States (1)

View Profile
Boutique Outsource Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

50% Back Office Outsourcing

25% HR Outsourcing

25% IT Managed Services

Boutique Outsource Solutions specializes in providing offshore back-office and concierge solutions. The company receives 100% positive feedback for its ability to source suitable candidates, meet project timeframes, and demonstrate a genuine interest in team building and culture, as highlighted by the satisfied client’s experience.

See all 1 projects

Industry Experience

Boutique Outsource Solutions has demonstrated expertise primarily in the Legal and Finance industries. Clients commend their ability to provide tailored offshore back-office and concierge solutions, highlighting strengths in team sourcing and management. Overall sentiment is highly positive, particularly regarding their cultural alignment and commitment to client needs, making them a strong candidate for projects within these sectors.
Read All Reviews

Select Industry to see insights

Legal

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Boutique Outsource Solutions' pricing and overall value for money. One client noted a 'great culture fit' and alignment of values, which contributed to their decision to engage the company. They highlighted successful outcomes in sourcing and retaining suitable candidates, indicating that the services provided justified the investment. Overall sentiment reflects a positive assessment of cost-effectiveness and service quality, with no significant concerns raised regarding pricing.
Read All Reviews

Was this helpful?

View Profile
Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

See all 3 projects
Reviews mention Professional
Concert 8 Solutions Inc. is noted for their high level of professionalism and responsiveness. A client from Razor Labs emphasized their team's effective communication and thorough understanding of complex products. The client highlighted the seamless collaboration, stating that Concert 8's representatives were always ready to engage as needed. Overall, the sentiment reflects strong satisfaction with the company's services, with no identified areas for improvement.

Helpdesk Services for AI Company

5.0 Apr 26, 2022

The professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with. We were truly very impressed with them and they delivered perfectly.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
Read All Reviews

Select Industry to see insights

IT Services Other Industry Media

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
Read All Reviews

Was this helpful?

View projects from:

Israel (1) Philippines (1) United States (1)
View Profile
MySigrid

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Taguig, Philippines

Services provided

50% Back Office Outsourcing

10% HR Outsourcing

5% Accounting +7 services

5% Call Center Services

5% Corporate Travel Management

5% Customer Service Outsourcing

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% Market Research

5% Transcription

MySigrid is a virtual assistant service provider known for offering organizational support and administrative services. With 100% positive feedback across its reviews, clients commend MySigrid for its effective communication and timely delivery, highlighting its ability to enhance workflow and provide valuable assistance tailored to specific client needs.

See all 4 projects
Reviews mention Unique expertise
The feedback regarding MySigrid's unique expertise is overwhelmingly positive. Clients appreciated their ability to facilitate access to global markets and effectively manage client interactions without missing opportunities. A CEO from a private investment firm noted their impressive project management and cultural fit, stating, 'All of the above' when asked about what was unique. Overall, clients found MySigrid's services to provide great value and align well with their strategic goals.

Customer Service Outsourcing for Private Investment Firm

5.0 Aug 31, 2023

The company demonstrated its unique expertise in managing client interactions effectively by setting meetings with important clients without missing interactions. This showcases their ability to handle complex communication tasks with precision. The seamless coordination and timely execution of tasks are a testament to their specialized skills.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

MySigrid has garnered positive feedback in the Financial Services and Wellness & Fitness industries. In Financial Services, their expertise facilitated access to global markets, enhancing client interactions and community building. Clients appreciated their project management and value for cost. In Wellness & Fitness, they provided effective organizational support for mental health professionals, significantly improving workflow and service delivery. Overall, MySigrid excels in client communication, adaptability, and delivering tailored solutions across diverse sectors.
Read All Reviews

Select Industry to see insights

Wellness & Fitness Financial services

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight MySigrid's competitive pricing and strong value for money. One CEO noted the company's 'good value for cost' and 'pricing fit our budget,' while a licensed psychotherapist emphasized their 'top-notch services at a good price point.' Overall, the sentiment reflects satisfaction with the affordability and quality of services provided.
Read All Reviews

Was this helpful?

Taguig, Philippines

Picadilly Star Building, btwn 4th Ave. & 27th St.
Taguig, Philippines 1632
21 - 30

See All Locations (2)
View Profile
OptimumSource

3.9 4 reviews

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% Back Office Outsourcing

24% Call Center Services

13% Customer Service Outsourcing +3 services

13% HR Outsourcing

13% Sales Outsourcing

12% Recruiting

OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

See all 4 projects
Reviews mention Communicative
Clients have consistently praised OptimumSource for their effective communication, noting their 'constant communication with department heads' which enhances collaboration. One client highlighted that the service provider's turnaround time is 'quicker than what our in-house personnel could perform,' reflecting their responsiveness. Overall, the sentiment regarding their communicative abilities is highly positive, with no suggestions for improvement in this area.

Data Security Services for Manufacturing Company

4.5 Nov 2, 2017

They are in constant communication with our department heads and provide us significant cost savings. The con is that we may lose a little control of our process. Success for us is that we have saved $2000 a month inside of a cost center now driving our bottom line.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
Read All Reviews

Select Industry to see insights

Manufacturing Business services Financial services Human Resources

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
Read All Reviews

Was this helpful?

View projects from:

Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)
View Profile
Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

See all 1 projects

Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View Profile
hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

30% Accounting

30% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

See all 2 projects
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
Read All Reviews

Select Industry to see insights

Human Resources Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
Read All Reviews

Was this helpful?

Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

See All Locations (2)
View Profile
MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

40% IT Managed Services

20% Back Office Outsourcing

20% Call Center Services +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

See all 4 projects
Reviews mention Patient
Clients have consistently praised MainSource 365 Tech LLC for their patience and thoroughness. One client highlighted that the team was 'really knowledgeable and patient' while assisting with tech support and marketing services. They appreciated the clear communication through regular status reports, which kept the process manageable. Overall, the sentiment reflects a strong satisfaction with the team's patient approach and their ability to cater to the client's evolving needs.

Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

They’ve been great. Everyone I’ve spoken to has been really knowledgeable and patient. I just got my business cards yesterday, and they’re fantastic — they’re exactly what I was looking for.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
Read All Reviews

Select Industry to see insights

Nonprofit Consumer Products Real estate Construction

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Canada (1)
View Profile
MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

30% Accounting

20% Back Office Outsourcing

20% Pay Per Click +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Web Development

MCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.

See all 11 projects
Reviews mention Hard working
Clients consistently commend MCVO Talent Outsourcing Services for their hard work and dedication. One client highlighted their reliability and flexibility, noting that the team members they hired are not only hardworking but also eager to learn and adapt. The CEO's proactive communication and commitment to follow-ups were particularly praised, with feedback emphasizing that their dedication sets them apart from other providers. Overall, the sentiment is overwhelmingly positive, reflecting a strong work ethic and client satisfaction.

Staffing Services for Technology Manufacturing Company

5.0 Nov 30, 2021

They’re reliable, hardworking, and really nice people. Additionally, they’re flexible in terms of timing. They match our US time, so it’s the same as working with someone local.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
Read All Reviews

Select Industry to see insights

Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive Education

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.
Read All Reviews

Was this helpful?

View projects from:

Rockville, Maryland (1) Nashville, Tennessee (1) Chicago, Illinois (1) Highland Park, Illinois (1) Plymouth, Minnesota (1) Saint Paul, Minnesota (1) New York City, New York (1) Cleveland, Ohio (1) Denver, Colorado (1)
View Profile
Amped HQ

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Taguig, Philippines

Services provided

50% Finance & Accounting Outsourcing (FAO)

30% Accounting

20% Back Office Outsourcing

Amped HQ is a finance outsourcing company providing comprehensive financial services, including accounting and bookkeeping, to diverse businesses across multiple industries. Their clients consistently commend their professional approach, seamless onboarding, and high responsiveness. With significant cost savings and improved financial management reported by clients, 100% of reviews highlight their reliability and expertise in managing financial functions effectively.

See all 4 projects
Reviews mention Exceptional performance
Amped HQ has received exceptional feedback for their accounting and bookkeeping services, particularly for their ability to manage end-to-end processes effectively. Clients commend the team's quick understanding of business needs and integration of systems, noting, "Their outsourced accountants are amazing and have really adopted our values." The partnership has been described as a perfect fit, providing significant value and freeing clients to focus on their core operations, with no noted areas for improvement.

Bookeeping for Restaurant

5.0 Apr 29, 2021

Our outsourced accountants now manage everything end to end. From record to report they have it all under control. It really was a perfect fit because of the value they provide. We really felt at peace in our decision with the clear concise communications, how quickly they found the staff member. Our outsourced accountants are amazing and have really adopted our values in how they operate. What has been really impressive is the value that we have received. We have been able to leverage the team to take on tasks that have freed up our time and brainspace to focus on other things in the business.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Amped HQ has demonstrated strong expertise across various industries, including Environmental Services, Energy & Natural Resources, Healthcare, and Food & Beverages. Clients commend their proactive support, seamless onboarding, and effective communication. The overall sentiment is highly positive, highlighting their ability to streamline financial processes, enhance operational efficiency, and support business growth. Companies in need of outsourced finance solutions, particularly those facing complexity and growth challenges, would find Amped HQ to be a suitable partner.
Read All Reviews

Select Industry to see insights

Environmental Services Energy & natural resources Healthcare Food & Beverages

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Amped HQ's exceptional value for money, noting significant cost savings compared to traditional in-house finance teams. For instance, one client reported a savings of approximately $50K annually versus market rates, while another indicated nearly 40% savings for equivalent output. Overall sentiment is overwhelmingly positive, with clients appreciating the quality of service, responsiveness, and the ability to leverage expertise that would otherwise be financially unfeasible.
Read All Reviews

Was this helpful?

View projects from:

New Zealand (2) Australia (1) United Arab Emirates (1)
View Profile
Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
Read more

Quezon City, Philippines

4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
Quezon City, Philippines 1110
21 - 30

63.2.900.1158

See All Locations (5)

View Profile
VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read more

Makati, Philippines

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 1226
2001 - 5000

1639177775555

See All Locations (4)

View Profile
HSN Philippines, Inc.

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Manila, Philippines

Services provided

40% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% IT Managed Services

5% IT Staff Augmentation

5% Social Media Marketing

In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

Manila, Philippines

1172 Quirino Avenue Extension
Manila, Philippines
151 - 200

See All Locations (2)

View Profile
Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

30% HR Outsourcing

15% Call Center Services

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read more

Mandaluyong, Philippines

Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552
101 - 150

See All Locations (4)

View Profile
ePerformax Contacts Center and BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Pasay, Philippines

Services provided

100% Call Center Services

EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
Read more

View Profile
Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Quezon City, Philippines

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
Read more

Quezon City, Philippines

HGS Cyberpark, 86 E. Rodriguez Jr. Ave., Brgy. Ugong Norte, Libis,
Quezon City, Philippines 1110
501 - 750

632.434.5130

See All Locations (5)

View Profile
CCK Philippines

5.0 1 review

$10,000+

$25 - $49 / hr

250 - 999

Pasig City, Philippines

Services provided

20% AI Development

20% Back Office Outsourcing

20% Custom Software Development +2 services

20% Mobile App Development

20% Web Development

CCK Philippines is a data entry service provider recognized for delivering low-cost, high-quality digitized solutions. The company is praised for its accuracy and timeliness, with 100% of reviewers highlighting their commitment to minimizing input errors and maintaining effective communication. Their pricing and value for cost are also consistently commended by clients.

See all 1 projects

Industry Experience

CCK Philippines has demonstrated strong expertise in the Information Technology sector, particularly in cloud-based solutions and data management. Clients appreciate their commitment to quality, timely delivery, and effective communication, noting their focus on data accuracy. The overall sentiment is positive, highlighting their ability to provide cost-effective and reliable services. Businesses in the IT industry seeking high-quality data entry and digital transformation support may find CCK Philippines to be a valuable partner.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight CCK Philippines' competitive pricing and strong value for money. One client specifically noted that the company's pricing fit their budget while providing good value for the cost. Additionally, the emphasis on quality and timely delivery further enhances the perceived value, as evidenced by high commissions for data entry accuracy, demonstrating effective cost management and satisfaction with the overall service.
Read All Reviews

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Manila

List of the Top Manila BPO Services

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Staff Augmentation for Title & Escrow Company

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Patient

Back Office & Customer Service Outsourcing for Healthcare Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

VA Services for Construction & Real Estate Firm

SMM, Sales Outsourcing & CRM Consulting for Real Estate Co

Transcription, Billing & Verification for Medical Office

Customer Service & Back Office Outsourcing for Therapy Clinic

Reviewed 20 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Exceptional performance

Customer Service via Chat

Staff Aug & Back Office Outsourcing for Cybersecurity Co

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Open to feedback

Call Center Services for Insurance Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Trustworthy

Customer Service Outsourcing for SaaS Startup

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Well-organized projects

Customer Service Outsourcing for E-Commerce Platform

Industry Experience

Select Industry to see insights

Staffwiz LLC is very responsive

Reviews mention Exceptional results

Data Entry for E-Commerce Company

Call Center Services for Logistics Company

Virtual Assistant for IT Co

Reviewed 9 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Staff Augmentation for Title & Escrow Company

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Efficient

BPO Services for Health Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Customer Service, Security & Risk Assessment for Fintech Co

BPO Services for Social Media Platform

Call Center Services for Tech Company

Industry Experience

Select Industry to see insights

TDCX is responsive

Reviews mention Detail-oriented

Recruitment Services for Property Management Firm

Industry Experience

Select Industry to see insights