Recruitment Process Outsourcing PROJECT HIGHLIGHT
Top BPO Companies in Manila
174 Companies
List of the Top Manila BPO Services
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.
1 of 1 Recruitment Process Outsourcing reviews are 5 stars1 new review for Recruitment Process Outsourcing in past 6 months$200,000 – $999,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients generally express high satisfaction with Select VoiceCom's cost-effectiveness and value for money. One client noted it as a 'good value for cost,' while another highlighted their pricing as fitting within budget constraints. The company consistently delivers results that exceed expectations, leading to substantial revenue growth and improved service metrics. Overall sentiment indicates that clients feel they receive excellent service relative to their investment, with no significant areas for improvement identified.
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$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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1 of 2 HR Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costHR Outsourcing PROJECT HIGHLIGHT
Outsourced Accounting & Content Writing for IT Services Firm
4.5 — Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationConnext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.
Reviews mention Reliable
Clients consistently regard Connext as a reliable partner, emphasizing their commitment to excellent service and effective management. One client noted the recruiting and management as 'reliable,' highlighting their ability to find highly talented candidates swiftly. Additionally, the account management team is praised for their continuous support and engagement, ensuring smooth daily operations. Overall, the sentiment reflects a strong trust in Connext's capabilities and their dedication to fostering successful long-term relationships.
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Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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1 of 1 HR Consulting reviews are 5 starsUnknown avg. project costHR Consulting PROJECT HIGHLIGHT
Accounting for Real Estate Development Firm
5.0 — Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Connext's competitive pricing and exceptional value for money, noting their ability to provide high-quality talent quickly and efficiently. One client emphasized that Connext was chosen over other firms primarily due to cost and expertise, while another remarked on the significant reduction in operational costs and enhanced processes achieved through their partnership. Overall, the sentiment reflects satisfaction with the investment, underscoring Connext's commitment to fostering long-term relationships and delivering substantial returns on engagement.
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Unity Communications
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$1,000+< $25 / hr1,000 - 9,999Taguig, PhilippinesServices provided
55% Back Office Outsourcing35% Customer Service Outsourcing10% Call Center ServicesUnity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.
Reviews mention Positive attitude
Clients consistently commend Unity Communications for their positive attitude and supportive approach. One client highlighted that Unity's team members are 'cheerful, upbeat, and positive' and emphasized the company's genuine care for their people. They noted that Unity not only met their expectations but also exceeded them, with a rep who became an integral part of their team. Overall, the sentiment reflects strong satisfaction with Unity's commitment to fostering a positive work environment.
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Customer Support Services for Private Equity Group
5.0 Mar 11, 2022They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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1 of 1 Data Annotation Services reviews are 5 stars1 new review for Data Annotation Services in past 6 monthsLess than $10,000 avg. project costData Annotation Services PROJECT HIGHLIGHT
Data Analysis & Management for B2B SaaS Company
5.0 — Unity Communications provides data analysis and management support for a B2B SaaS company. The team manages the client's support inbox and assists with manual data manipulation and management. Read more
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Average Project Cost Breakdown
What Clients Have Said
Unity Communications has been consistently recognized for providing good value for money across various projects. Clients noted that their pricing fit well within budgets, with specific feedback highlighting cost-effectiveness, such as one client stating they achieved a 15% reduction in operational costs. Overall sentiment reflects satisfaction with the quality of service relative to the cost, reinforcing Unity's reputation as a reliable partner for outsourcing needs.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingRemote CoWorker is a virtual assistance service provider specializing in tasks such as social media management, administrative support, and lead generation. The company consistently receives positive feedback for its efficiency and adaptability, with reviewers praising its quick turnaround times and excellent project management skills. Clients highlight the professionalism and responsiveness of the staff, with over 80% of reviewers expressing satisfaction with the company's services.
Reviews mention Positive attitude
Clients have consistently praised Remote CoWorker for their positive attitude and effective communication. One CEO noted their assigned resource as 'first class' and highlighted their 'really positive approach to the tasks at hand.' Additionally, the resource integrated well with the client's team, further emphasizing the positive sentiment. Overall, feedback reflects a high level of satisfaction with the company's supportive and proactive demeanor.
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Administrative Support for Software Company
5.0 Jul 19, 2023Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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1 of 1 HR Outsourcing reviews are 5 starsUnknown avg. project costHR Outsourcing PROJECT HIGHLIGHT
HR & Clinic Operations Staff Aug for Speech Therapy Company
5.0 — Remote CoWorker is providing HR and clinic operations staff augmentation for a speech therapy company. The team's tasks include financial management, human resources support, and leadership team Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praised Remote CoWorker for their cost-effectiveness and value for money, noting that their pricing fits budgets while delivering high-quality service. One client highlighted the 'excellent communication' and 'timely responses' from their virtual assistants, which significantly improved productivity. Another remarked on the ability to hire skilled personnel quickly, emphasizing the 'good value for cost.' However, there were occasional mentions of issues with the vetting process of candidates, which could impact perceived value.
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Featured
What are Featured Providers?
Undisclosed< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +1 service10% Data Annotation ServicesOur cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesHelpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.
Reviews mention Efficient
Clients consistently commend Helpware for their efficiency and responsiveness. One CEO highlighted their ability to exceed expectations by hiring an agent within two weeks and consistently meeting deadlines. Another client noted that Helpware's team completes tasks quickly and effectively, allowing their own team to focus on client-facing work. Overall, the sentiment reflects strong satisfaction with Helpware's efficient service delivery and effective communication, reinforcing their value as a reliable partner.
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Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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1 of 1 Application Management & Support reviews are 5 stars$10,000 – $49,000 avg. project costApplication Management & Support PROJECT HIGHLIGHT
Customer Support for Custom Meal Service Provider
5.0 — Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents. Read more
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Average Project Cost Breakdown
What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Passionate about their work
Clients express a strong appreciation for Boldr.'s passion for their work, emphasizing their commitment to client satisfaction and integration into business operations. One client noted, 'Boldr.’s passion for their company and people is their biggest strength,' reflecting an overall positive sentiment. The team is described as responsive and dedicated, fostering a collaborative environment that meets client needs effectively.
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Call Center Services for Insurance Company
5.0 Aug 23, 2022Boldr.’s passion for their company and people is their biggest strength. They’re open to requests from our side, and my experience with them has been very smooth. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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1 of 1 Employer of Record (EOR) Services reviews are 5 stars1 new review for Employer of Record (EOR) Services in past 6 monthsUnknown avg. project costEmployer of Record (EOR) Services PROJECT HIGHLIGHT
BPO, EOR & Customer Service Outsourcing for Online Platform
5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback on Boldr highlights a strong sentiment regarding cost-effectiveness and overall value for money. One client noted annual savings of $6 million due to Boldr's services, emphasizing their affordability compared to in-house staffing. Another client appreciated Boldr's pricing as a good fit for their budget, reflecting a positive view on the balance of cost and quality. Overall, clients consistently express satisfaction with Boldr's performance relative to their investment, reinforcing a favorable perception of their value proposition.
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Content Moderation Services30% Customer Service Outsourcing10% Back Office Outsourcing +5 services10% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingEnshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.
Reviews mention Open to feedback
Clients have consistently praised Enshored for their openness to feedback, with one reviewer highlighting their ability to integrate client suggestions into future work. The collaboration was described as highly effective, with Enshored's team adapting to challenges and demonstrating a willingness to learn quickly. Overall, the sentiment reflects a strong appreciation for their responsiveness and adaptability, contributing positively to project outcomes.
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Marketing & Company Research for Technology Research Company
5.0 Nov 4, 2019Enshored has continuously impressed me. They complete work very quickly and with a high degree of quality. They are able to take feedback and integrate that into future work. We have developed new tasks to challenge them, and they have succeeded.
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1 of 1 Other Marketing reviews are 5 stars$200,000 – $999,999 avg. project costOther Marketing PROJECT HIGHLIGHT
BPO for Marketing Company
5.0 — Enshored helps a marketing company execute different activities to streamline their processes. The team’s support includes market and targeting research, SEO work, and asset creation for marketing Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally express high satisfaction with Enshored's cost-effectiveness and value for money. Notably, one client highlighted that their partnership has saved around $2 million compared to internal hires, emphasizing the substantial cost benefits. Another client noted that Enshored's services allowed them to provide affordable offerings to customers while maintaining quality. Overall, feedback indicates that Enshored delivers strong results at competitive pricing, with clients appreciating their flexibility and the ability to scale services according to needs.
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +8 services10% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingBooth & Partners is an outsourcing service provider offering a range of services including operations support, talent acquisition, and employer of record services. Overall, 90% of reviews reflect positive feedback, with clients highlighting their commitment to continuous improvement and customer service. Booth & Partners is praised for their cultural fit, responsiveness, and tailored solutions, though some reviews note areas for improvement in HR processes and performance tracking.
Reviews mention Proactive
Booth & Partners has received consistently positive feedback for their proactive approach, with clients noting their ability to respond promptly and efficiently. One client highlighted their proactive, professional, and personable qualities, which were crucial to their project's success. Another client emphasized that Booth & Partners sets realistic timelines and handles requests without pushback, demonstrating a commitment to understanding client needs. Overall, the sentiment surrounding their proactivity is overwhelmingly favorable.
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Customer Service Outsourcing for Consumer Products Co
4.0 Aug 29, 2024Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
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Recruitment & Back Office Outsourcing for Property Mgmt Co
5.0 May 2, 2024B&P have been excellent. Timely responses and delivery - we have never had an issue accomplishing something with them. They are proactive, set realistic timelines, and are able to handle all manner of requests.
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2 of 2 Recruitment Process Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRecruitment Process Outsourcing PROJECT HIGHLIGHT
Recruitment Process Outsourcing for Executive Recruiting Co
5.0 — Booth & Partners provides recruitment process outsourcing for an executive recruitment firm. The team is in charge of formatting CVs and entering them into the client's database, focusing on Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Booth & Partners' competitive pricing and strong value for money. Feedback indicates that the company's services fit various budgets while maintaining high quality, with one client noting, "Pricing fit our budget" and another emphasizing, "Good value for cost." Overall sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to successful project outcomes and a seamless integration of services.
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
25% Back Office Outsourcing20% Accounting20% Custom Software Development +2 services20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
0 of 1 Finance & Accounting Outsourcing (FAO) reviews are 5 stars1 new review for Finance & Accounting Outsourcing (FAO) in past 6 months$1,000,000 – $9,999,999 avg. project costFinance & Accounting Outsourcing (FAO) PROJECT HIGHLIGHT
Offshoring Services for Financial Services Firm
4.5 — Cloudstaff provides offshoring services for a financial services firm. They recruit and onboard professionals who assist the client with client services across audit, tax, accounting, and wealth Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Cloudstaff's competitive pricing and overall value for money. For instance, one client noted that their pricing fit well within their budget, allowing them to reinvest savings into technology and staff. Another client emphasized that Cloudstaff's flexible pricing structure accommodates various skill levels, ensuring cost-effectiveness. Overall, feedback reflects a positive sentiment regarding Cloudstaff's ability to deliver quality services at reasonable rates, contributing to operational efficiency and strategic growth.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Accounting10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSourcefit is a business process outsourcing (BPO) company that offers a variety of services, including call center management, HR functions, QA testing, and office space provision. Reviews highlight Sourcefit's commendable culture fit, cost-effectiveness, and responsive project management. Approximately 80% of clients reported satisfaction, praising their proactive communication and ability to align with company values, while some noted room for improvement in pre-notification of changes.
Reviews mention Puts the customer first
Sourcefit consistently prioritizes customer needs, as highlighted by a long-standing client who praised their responsiveness and helpfulness throughout an eight-year partnership. The client noted that Sourcefit demonstrated a deep understanding of their business requirements, providing essential services like HR support and office management. Overall, the sentiment is overwhelmingly positive, with the client expressing high satisfaction and recommending Sourcefit for their excellent service.
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HR Support & Staff Augmentation for Digital Agency
5.0 Feb 8, 2024They are very responsive and helpful to our requirements throughout. Extremely friendly, they had a deep understanding of our business requirements and operated a well-established process to meet our objectives. I don't think so, given we have been satisfied with their services over 8+ years I would say they provide an excellent service.
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2 of 2 Staffing reviews are 5 stars$200,000 – $999,999 avg. project costStaffing PROJECT HIGHLIGHT
Recruitment & Customer Service Support for Software Development Provider
5.0 — Sourcefit provides ongoing recruitment and customer service support for a software development provider. They're also responsible for back office and on-site support. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and strong value for money. One client noted that Sourcefit's pricing 'fit our budget' and provided 'good value for cost'. Another emphasized their 'great culture fit' alongside affordability. Overall sentiment indicates satisfaction with Sourcefit's cost-effectiveness, contributing positively to clients' operational efficiency and growth, while maintaining responsiveness and collaboration throughout their partnerships.
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
30% Recruiting15% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
1 of 2 Recruiting reviews are 5 stars2 new reviews for Recruiting in past 6 monthsUnknown avg. project costRecruiting PROJECT HIGHLIGHT
Recruitment Services for Healthcare Company
5.0 — Staffwiz LLC provides recruitment services for a healthcare company. The team is tasked with hiring medical professionals, including registered nurses and medical coders. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have expressed a strong sentiment regarding the cost-effectiveness and value for money provided by Staffwiz LLC. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost.' Another client praised the company's responsiveness and initiative, stating there were 'no areas for improvement.' Overall, the feedback highlights a consistent appreciation for the quality of service relative to the investment made.
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1 of 2 reviews are 5 starsUnknown avg. project costReviewed 2 times in the past 6 months
In the past six months, clients have praised Staffwiz LLC for their responsiveness and effective project management, noting successful hires and improved team dynamics. A healthcare supervisor highlighted their assertiveness and initiative, while a software director commended their communication skills and value for cost. Both clients reported no areas for improvement, reflecting a strong overall sentiment toward the company's services.
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingBig Outsource provides comprehensive virtual assistance and back-office support services, catering to diverse industries such as eCommerce, EdTech, and telecommunications. The company consistently receives high praise for its professionalism, with over 90% of reviews highlighting their efficient project management and alignment with clients’ values. Clients consistently commend Big Outsource for enhancing operational efficiency and customer satisfaction, with reported improvements in response times and process accuracy.
Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Big Outsource's competitive pricing and excellent value for money. Many reviews noted that the company's services fit well within clients' budgets while delivering high-quality outcomes. For instance, one client emphasized that Big Outsource provided 'good value for cost,' while another mentioned a '40% decrease in order processing time,' which contributed to significant operational efficiency. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services.
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4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costReviewed 4 times in the past 6 months
Recent reviews for Big Outsource highlight consistent professionalism and effective communication. Clients reported significant improvements, such as a 40% decrease in client turnaround time and a reduction in response times from 18 hours to under 3. The virtual assistants adapted quickly to workflows, demonstrating initiative and a strong cultural fit. While feedback was overwhelmingly positive, suggestions for improvement included enhanced onboarding and broader creative support. Overall, sentiment reflects satisfaction with the value and reliability of their services.
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Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)PartnerHero is a Business Process Outsourcing (BPO) company providing customer support, analytics, and call center services. Their clients commend them for their professionalism, commitment to client satisfaction, and ability to adapt services to meet evolving needs. Approximately 100% of reviews highlight their impressive project management and responsiveness, with a notable emphasis on timely service delivery and a strong cultural alignment with clients.
Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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1 of 1 reviews is 5 starsUnknown avg. project costReviewed 1 time in the past 6 months
Recent reviews of PartnerHero reflect a strong overall sentiment, highlighting their effective customer service and alignment with client values. A client from GXVE Beauty praised their 'white glove' service, achieving an impressive 4.65/5 in customer satisfaction. They noted PartnerHero's timely project management and proactive communication as key strengths, describing them as 'a true partner' with excellent collaboration. No areas for improvement were identified, underscoring a positive experience.
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UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention Efficient
Emapta has received positive feedback regarding their efficiency in providing necessary resources and support to clients. One client noted, 'Emapta has been able to deliver and meet our expectations,' highlighting their role in enhancing team productivity. Additionally, the responsiveness of Emapta's management was praised, with constant communication ensuring that client needs were addressed promptly. Overall, clients express satisfaction with Emapta's efficient service delivery and operational support.
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BPO Services for Health Company
4.0 Nov 11, 2020Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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1 of 1 Business Consulting reviews are 5 stars$50,000 – $199,999 avg. project costBusiness Consulting PROJECT HIGHLIGHT
Office Based Services for Electrical & Electronic Mfr.
5.0 — EMAPTA provided virtual assistant services for an electrical/electronic manufacturer based in Australia. The team provides offshore support for the client, the most recent one is to create an Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have consistently praised Emapta for their competitive pricing and exceptional value for money. For instance, one CEO noted that Emapta was selected over competitors due to their price competitiveness and superior service presentation. Another review highlighted Emapta's ability to significantly reduce development costs without sacrificing quality, demonstrating their effective cost management. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of Emapta's services, contributing positively to clients' project outcomes.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +2 services10% Customer Service Outsourcing10% IT Staff AugmentationSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
0 of 1 HR Outsourcing reviews are 5 stars1 new review for HR Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costHR Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have praised Satellite Office for their transparency regarding costs and the overall value they provide. One client noted a significant reduction in overheads, allowing for better resource allocation and efficiency, stating they have spent approximately $500,000 annually since 2018. The partnership has been characterized by effective communication and a commitment to client needs, with one client emphasizing that Satellite Office has become a true partner rather than just a service provider.
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More responsive than most other service providers
Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$100,000+Undisclosed10,000+Pasig, Philippines
Services provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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1 of 1 Cybersecurity reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCybersecurity PROJECT HIGHLIGHT
Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive TDCX as providing good value for money, with many highlighting their competitive pricing relative to the quality of service delivered. For instance, one client noted TDCX's ability to scale services while maintaining high standards, contributing to a significant cost reduction per case. However, some feedback indicated that pricing could be more competitive. Overall, the sentiment is positive, with clients appreciating the balance of cost and service quality.
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
15% Back Office Outsourcing15% PEO/Employee Leasing15% Recruiting +5 services15% Staffing10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
1 of 1 PEO/Employee Leasing reviews are 5 stars$200,000 – $999,999 avg. project costPEO/Employee Leasing PROJECT HIGHLIGHT
HR & Recruiting Services for Hospitality Staffing Company
5.0 — Penbrothers provides HR and recruitment services for a hospitality staffing company in The Phillippines. Penbrothers has hired more than 15 resources and assists with HR management and the Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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$25,000+Undisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed10,000+Taguig, Philippines
Services provided
10% Cloud Consulting & SI10% IT Managed Services10% IT Strategy Consulting +14 services5% AI Consulting5% AI Development5% Application Management & Support5% Application Testing5% Back Office Outsourcing5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% Digital Strategy5% ERP Consulting and SI5% Enterprise App Modernization5% Finance & Accounting Outsourcing (FAO)5% Generative AIHexaware Technologies is an IT strategy consulting company established in 1990. The large team specializes in IT strategy consulting and cloud consulting & SI.
Read moreMore responsive than most other service providers
Hexaware Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationConnext is a business outsourcing company specializing in transaction management, business processing, and recruitment of highly skilled candidates. Across reviews, clients praise Connext for their efficiency, professionalism, and ability to tailor services to specific needs, leading to improved business growth and client satisfaction. Approximately 100% of reviews highlight Connext's reliability and commitment to building long-term partnerships.
Reviews mention Reliable
Clients consistently regard Connext as a reliable partner, emphasizing their commitment to excellent service and effective management. One client noted the recruiting and management as 'reliable,' highlighting their ability to find highly talented candidates swiftly. Additionally, the account management team is praised for their continuous support and engagement, ensuring smooth daily operations. Overall, the sentiment reflects a strong trust in Connext's capabilities and their dedication to fostering successful long-term relationships.
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Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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1 of 1 HR Consulting reviews are 5 starsUnknown avg. project costHR Consulting PROJECT HIGHLIGHT
Accounting for Real Estate Development Firm
5.0 — Connext was hired by a real estate development firm to provide payroll, back office administration, and more accounting services. The client is being billed every month for the project. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Connext's competitive pricing and exceptional value for money, noting their ability to provide high-quality talent quickly and efficiently. One client emphasized that Connext was chosen over other firms primarily due to cost and expertise, while another remarked on the significant reduction in operational costs and enhanced processes achieved through their partnership. Overall, the sentiment reflects satisfaction with the investment, underscoring Connext's commitment to fostering long-term relationships and delivering substantial returns on engagement.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Back Office OutsourcingFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Reviews mention Hard working
Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.
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Order & Complaint Management Support for Delivery App Co
5.0 Jul 5, 2022What did you find most impressive or unique about this company? They manage to work even within holidays.
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2 of 7 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients express a generally positive sentiment regarding Fusion CX's pricing and value for money. They highlight competitive pricing structures, with one client noting significant savings of $4,000 monthly in labor costs. Another client emphasizes that Fusion offers 'the best price in the market.' However, some feedback suggests that while services are valuable, there is room for improvement in pricing structures. Overall, clients appreciate the balance of cost and service quality provided by Fusion CX.
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +1 service10% CRM Consulting and SIWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Passionate about their work
Client feedback highlights Welsend's passion for their work, emphasizing the dedication and care of their agents. One client noted, 'These are a team of lovely, tireless, brave, patient, and passionate agents!' This sentiment is reinforced by their willingness to contribute and prioritize service over profitability. Overall, clients express a strong appreciation for Welsend's commitment to excellence and their operational integrity.
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Call Center Services for Government Hotline Team
5.0 Mar 4, 2022These are a team of lovely, tireless, brave, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
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1 of 1 Corporate Training & Coaching reviews are 5 starsUnknown avg. project costCorporate Training & Coaching PROJECT HIGHLIGHT
Call Center Services for Government Hotline Team
5.0 — A government hotline team has collaborated with Welsend for call center services. The team provides 24-hour customer service support and is responsible for a particular hotline to professionally Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with Welsend's cost-effectiveness and value for money. One senior business director highlighted that Welsend's pricing fit their budget while providing great value, leading to a 10% monthly sales increase. Another review noted Welsend's professionalism and reliability as integral to their operations, reinforcing the perception of strong value. Overall, feedback indicates that Welsend delivers quality services that align well with client expectations and budgetary requirements.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% IT Staff Augmentation20% Sales OutsourcingTRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.
Reviews mention Well-organized projects
Clients have expressed positive sentiment regarding the well-organized projects managed by TRU29 Solutions Inc. One client highlighted their effective onboarding process and timely communication, stating that the workflow was very easy due to the dedicated Operations Manager. Additionally, they noted impressive results, such as successfully growing a model's Instagram following from zero to over 100 real followers in just two weeks. Overall, clients appreciate the company's resilience and proactive approach to identifying and resolving issues.
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Social Media Marketing for Marketing & Advertising Agency
5.0 Jan 15, 2021Very easy. They work during our time zone / office hours and have one Operations Manager that coordinates everything for us.
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1 of 1 HR Consulting reviews are 5 starsLess than $10,000 avg. project costHR Consulting PROJECT HIGHLIGHT
Payroll & HR Consulting for Mobile Device Management Firm
5.0 — TRU29 Solutions Inc. provides HR consulting and payroll services for a mobile device management firm. Read more
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Average Project Cost Breakdown
What Clients Have Said
TRU29 Solutions Inc. has received positive feedback regarding their overall cost and value for money. Clients noted that TRU29 offered 'good value for cost' and provided services at a price lower than expected, which was a significant advantage over competitors. One client highlighted their pricing as a 'big plus' in choosing TRU29. Overall, clients feel they receive a high-quality service that justifies the costs, contributing to a strong sentiment of satisfaction with the company's value proposition.
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.
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Customer-based Phone Support for Business Service
5.0 Aug 11, 2017The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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2 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Acquire BPO as offering good value for money, with various pricing structures reported, including package deals and monthly billing. One client noted savings of approximately $1,000 monthly due to efficient call handling, while another highlighted a monthly saving of $1,500. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, although some clients suggested that lower pricing could enhance competitiveness.
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Reviews mention Well-organized projects
Clients have consistently praised Outsourced for their well-organized project management. One COO highlighted the seamless management of their software development center establishment, noting 'fantastic' support and 'perfect' communication throughout the process. They emphasized the team's politeness, friendliness, and structured approach, which contributed to a positive experience. Overall, the sentiment reflects strong satisfaction with Outsourced's ability to manage projects efficiently, although some clients suggested improvements in candidate recruitment strategies.
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Custom Software Development for Boutique Supply Chain Consultancy
5.0 Jun 26, 2024The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. All in all its been seamlessly project managed, communication is perfect and the team are 'just great' people.
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2 of 3 Recruiting reviews are 5 stars2 new reviews for Recruiting in past 6 months$200,000 – $999,999 avg. project costRecruiting PROJECT HIGHLIGHT
Recruiting for Telecommunications Company
4.5 — Outsourced provided recruitment services for a telecommunications company. The team was responsible for finding a data analyst to provide inbound customer support and manage billing systems. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Outsourced for its competitive pricing and excellent value for money. One client highlighted that the pricing fit their budget while providing good value, and another noted the company's alignment with their financial expectations. Overall sentiment reflects satisfaction with cost-effectiveness and the quality of service delivered, with multiple clients emphasizing the strong return on investment and successful outcomes achieved within budget constraints.
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingAidey is a business process outsourcing company specializing in customer support services. Reviews indicate a high level of satisfaction, with 90% of clients highlighting their adaptability and efficiency in managing customer inquiries and improving customer satisfaction metrics. Aidey is particularly commended for its rapid response times, professional demeanor, and ability to integrate seamlessly with client operations.
Reviews mention Hard working
Clients consistently commend Aidey for their hard work and dedication. One client highlighted their team’s agility and proactive approach, noting that they always go the extra mile to assist customers. The responsiveness of Aidey's agents led to significant improvements in customer satisfaction, with measurable outcomes indicating an increase in agent satisfaction from 5-6 to 8/10. Overall, the sentiment reflects a strong appreciation for Aidey’s commitment and work ethic.
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Customer Support Services for Healthtech Company
5.0 Jan 5, 2022They are very friendly and great at communication. They always go the extra mile to help customers. Their proactiveness, agility, and dedication is really impressive. We are very happy working with them.
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9 of 9 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Integration Solutions Co
5.0 — Aidey provides customer support and back-office services for an integration solutions company. The team has handled customer inquiries and managed data entry and reporting. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend Aidey for their competitive pricing and excellent value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering high-quality service. One client noted, 'Pricing fit our budget' and praised the 'good value for cost.' Another emphasized the reduction in operational costs and improved customer satisfaction scores, attributing these successes to Aidey's services. Overall, the sentiment reflects a strong appreciation for Aidey’s affordability coupled with effective service delivery.
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +1 service10% Sales Outsourcingvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costReviewed 1 time in the past 6 months
In the past six months, client feedback on vlbpo cx highlights their exceptional project management and ability to scale customer service operations effectively. One client noted significant improvements in customer satisfaction and response times, attributing this to vlbpo cx's dedicated training programs and quality assurance processes. Their proactive communication and alignment with client goals were particularly praised, with one client stating, 'They anticipated our needs even before we voiced them.' Overall sentiment reflects strong satisfaction with their services.
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$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Transcription +1 service10% TranslationOpen Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Data Entry & Reporting Services for Financial Company
5.0 — Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, particularly due to their effective data entry and reporting services. One client noted significant savings in time and costs, stating they save 'thousands of dollars' each month compared to previous providers. The pricing structure, which includes a monthly fee with options for additional projects, is viewed as reasonable, albeit with room for improvement in proactive customer service.
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
30% Back Office Outsourcing16% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.
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Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers.
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1 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable and competitive, with one review noting that their pricing structure is 'not expensive' and billed monthly. Another client highlighted the value, stating the services are 'very much worth the cost.' While a third review suggested that pricing could improve, overall sentiment reflects satisfaction with the cost-effectiveness of the services, as clients reported significant savings in both time and money.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
26% Back Office Outsourcing24% Call Center Services20% Accounting +3 services10% Customer Service Outsourcing10% HR Consulting10% RecruitingSTAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial.
Reviews mention Adaptable
Clients have noted STAFFVIRTUAL's adaptability as a significant strength, particularly in their responsiveness to changing needs. For instance, Gymshark highlighted their commendable ability to adjust to dynamic requirements, which contributed to a 25% increase in customer satisfaction. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating STAFFVIRTUAL's commitment to providing flexible and effective solutions.
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Call Center Services for Fitness Apparel Brand
5.0 Oct 7, 2023What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight STAFFVIRTUAL's cost-effectiveness as a significant advantage, with one noting, 'Pricing fit our budget,' reflecting overall satisfaction with value for money. The service led to impressive outcomes, including a 25% increase in customer satisfaction and a 15% boost in sales for both Gymshark and Milk Makeup. While feedback indicates room for improvement in proactive suggestions for process enhancements, the company's dedication to efficient management and adaptability further enhances their perceived value.
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$1,000+< $25 / hr250 - 999Makati, Philippines
Services provided
60% Back Office Outsourcing20% Social Media Marketing10% Customer Service Outsourcing +1 service10% Graphic DesignPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
1 of 1 Search Engine Optimization reviews are 5 stars$10,000 – $49,000 avg. project costSearch Engine Optimization PROJECT HIGHLIGHT
SEO Services for Career Counseling Firm
5.0 — PREMIUMHELP handles SEO for a career counseling firm. The goal was to generate qualified leads, drive organic traffic, and rank higher on Google through articles, research keywords, and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have praised PREMIUMHELP for offering affordable packages and delivering significant value for money. One director noted that after comparing several vendors, PREMIUMHELP's pricing was the most competitive, while also highlighting the expertise of their staff. The SEO analyst's work resulted in improved website rankings and increased organic traffic, demonstrating a strong return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +2 services10% Back Office Outsourcing10% HR OutsourcingReliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.
Reviews mention Timely
Clients have consistently praised Reliasourcing Inc for their timeliness and reliability in project management. One client noted, 'They always met deadlines set forth to them,' highlighting their commitment to timely delivery. Regular weekly meetings for progress checks further demonstrate their proactive approach. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no suggestions for improvement in this area.
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Sales & Customer Service Outsourcing for Healthcare Company
5.0 Nov 30, 2024Yes. They always met deadlines set forth to them. We meet on a weekly WBR calls to review progress and complete status checks.
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0 of 1 Call Center Services reviews are 5 starsUnknown avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Tech Services Provider
4.5 — Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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$1,000+< $25 / hr250 - 999Pasay, Philippines
Services provided
20% Back Office Outsourcing20% IT Managed Services20% Staffing +4 services15% Customer Service Outsourcing10% Call Center Services10% IT Staff Augmentation5% RecruitingCustomer Umbrella is a customer support and management services provider, offering tailored solutions for businesses across various industries, including gaming, healthcare, and retail. With an emphasis on providing exceptional service, all reviews highlight their professionalism and adaptability. Customers report increased efficiency in support operations, with nearly 100% positive feedback citing their commitment to excellence and seamless integration into existing workflows.
Reviews mention Knowledgeable
Clients consistently commend Customer Umbrella for their extensive knowledge and professionalism. Specific feedback highlights their thorough understanding of safety and compliance requirements, which significantly enhanced project outcomes. One client noted their 'astounding professionalism' and 'meticulous attention to detail,' while another appreciated their ability to seamlessly integrate into existing workflows and adapt to diverse language needs. Overall, the sentiment regarding their expertise is overwhelmingly positive, with no identified areas for improvement.
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Back Office Support for Photo Organization Platform
5.0 Mar 1, 2024They showed a thorough awareness of our safety and compliance requirements and had flawless communication. Their professionalism, knowledge, and meticulous attention to detail were absolutely astounding and made a big difference in our collaboration's success.
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Back Office Outsourcing for Electronics Manufacturer
5.0 Feb 28, 2024They showed a thorough awareness of our repair service specifications and client expectations, and communication was easy. They were incredibly professional, knowledgeable, and multilingual. All this greatly aided in our collaboration's success.
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3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Sports Betting & Gambling Firm
5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
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Average Project Cost Breakdown
What Clients Have Said
Customer Umbrella has consistently been praised for their competitive pricing and strong value for money across various client reviews. Clients highlighted their ability to deliver high-quality service within budget constraints, with one noting that their 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and service quality, with multiple clients stating that Customer Umbrella exceeded expectations and contributed positively to their operational efficiency.
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small $1,200 Entry level customer support medium $2,184 Mid Level large $4,200 High end experienced technical support.Email and Live chat Support
English customer support ranges from entry-level to experienced and more technical.
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Hard working
Clients have consistently highlighted the strong work ethic of Magellan Solutions Outsourcing Inc. One client noted, 'The work ethic is strong,' emphasizing their commitment to delivering efficient and effective service. Overall, the sentiment surrounding their hardworking nature is positive, reflecting a reliable and dedicated approach to client needs.
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Customer Phone Support for Small Media Firm
4.5 Aug 12, 2017The work ethic is strong.
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3 of 10 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Phone & Customer Support Services for Retail Company
5.0 — Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients express a positive sentiment regarding the cost and value for money of Magellan Solutions Outsourcing Inc. Many reviews highlight substantial savings, with one client estimating a monthly saving of $2,500 and another reporting an annual saving of $5,000. The pricing structure is generally described as reasonable and transparent, with long-term agreements fostering a dependable partnership. Overall, clients appreciate the efficiency and professionalism of the services provided, which they believe justify the investment.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Business ConsultingNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.
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IVR Services
4.5 Dec 21, 2017They offer updated tools, good support, and competitive prices.
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0 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive NICE inContact as offering good value for money, with competitive pricing and effective service. One client noted savings of 5-10% in average spending, while another stated they invest significantly more annually but deem it worthwhile due to the service quality. Additionally, clients appreciate the company's updated tools and strong support, although some expressed that costs can increase depending on service usage. Overall, feedback highlights a balance between cost and the quality of service provided.
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services20% Recruitment Process Outsourcing +2 services15% Back Office Outsourcing15% Customer Service OutsourcingCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
1 of 1 Finance & Accounting Outsourcing (FAO) reviews are 5 stars$10,000 – $49,000 avg. project costFinance & Accounting Outsourcing (FAO) PROJECT HIGHLIGHT
Back Office Outsourcing for Restaurant & Retail Business
5.0 — Catalyst BPX provides back office outsourcing services for a restaurant and retail business. The scope includes financial and legal compliance, recruitment, web development, and social media Read more
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Average Project Cost Breakdown
What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Communicative
Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.
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Helpdesk Services for AI Company
5.0 Apr 26, 2022Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.
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1 of 1 Business Consulting reviews are 5 starsLess than $10,000 avg. project costBusiness Consulting PROJECT HIGHLIGHT
Helpdesk Services for AI Company
5.0 — Concert8 provided their client with 24/7 helpdesk services for an AI company. This included extensive training on the client's product and escalating tickets to in-house Read more
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Average Project Cost Breakdown
What Clients Have Said
Concert 8 Solutions Inc. has received mixed feedback regarding their cost and value for money. While one client highlighted their 'good value for cost' and praised their professionalism and responsiveness, another expressed dissatisfaction over a retained deposit and ethical concerns. The overall sentiment indicates that while some clients find their services satisfactory and worth the investment, issues related to financial transactions and transparency have negatively impacted their perceived value.
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
50% Back Office Outsourcing25% HR Outsourcing25% IT Managed ServicesBoutique Outsource Solutions specializes in providing offshore back-office and concierge solutions. The company receives 100% positive feedback for its ability to source suitable candidates, meet project timeframes, and demonstrate a genuine interest in team building and culture, as highlighted by the satisfied client’s experience.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Offshore Outsourcing for Financial & Legal Services Provider
5.0 — Boutique Outsource Solutions has sourced and managed a localized HR support team to help a financial and legal services provider with back-office processing and concierge solutions. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have expressed satisfaction with Boutique Outsource Solutions' pricing and overall value for money. One client noted a 'great culture fit' and alignment of values, which contributed to their decision to engage the company. They highlighted successful outcomes in sourcing and retaining suitable candidates, indicating that the services provided justified the investment. Overall sentiment reflects a positive assessment of cost-effectiveness and service quality, with no significant concerns raised regarding pricing.
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More responsive than most other service providers
Boutique Outsource Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Undisclosed< $25 / hr10 - 49Taguig, Philippines
Services provided
50% Back Office Outsourcing10% HR Outsourcing5% Accounting +7 services5% Call Center Services5% Corporate Travel Management5% Customer Service Outsourcing5% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% Market Research5% TranscriptionMySigrid is a virtual assistant service provider known for offering organizational support and administrative services. With 100% positive feedback across its reviews, clients commend MySigrid for its effective communication and timely delivery, highlighting its ability to enhance workflow and provide valuable assistance tailored to specific client needs.
Reviews mention Helpful
Clients have expressed high satisfaction with MySigrid's services, highlighting their helpfulness in improving workflow and day-to-day tasks. One client noted, 'My EA is so helpful at pointing out what can work better for me in my workflow,' and praised the company for its wide range of accommodating services. Overall, the sentiment is overwhelmingly positive, with no immediate areas for improvement identified.
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Call Center Services for Wellness Company
5.0 Aug 31, 2023My EA is so helpful at pointing out what can work better for me in my workflow and day-to-day life. I am really happy with the wide range of services that Sigrid can accommodate for their clients, and my EA is so helpful at pointing out what can work better for me in my workflow and day-to-day life.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Private Investment Firm
5.0 — Sigrid.AI provides customer service outsourcing services for a private investment firm. The team assists the client in scheduling daily meetings and arranging travel itineraries. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Sigrid.AI's competitive pricing and overall value for money. One CEO noted that the pricing fit their budget while providing great cultural alignment and good value for cost. Similarly, a licensed psychotherapist emphasized the company's ability to deliver top-notch services at a reasonable price point. Overall, the sentiment regarding cost-effectiveness is positive, with no significant complaints about pricing.
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small $450 PERSONAL PLAN 15 hours of support per mon medium $850 STARTUP PLAN 30 hours of support per mont large $1,500 GROWTH PLAN 60 hours of support per monGet started for free with our Premium VA Plans
Get a 14-Day Free Trial or take advantage of our 2FOR1 Promotion. Choose the plan that best fits your needs and enjoy dedicated support whenever you need it (Initial consultation required).
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
25% Back Office Outsourcing24% Call Center Services13% Customer Service Outsourcing +3 services13% HR Outsourcing13% Sales Outsourcing12% RecruitingOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Reviews mention High-quality work
OptimumSource has received high praise for their high-quality work, with clients noting their reliability and exceptional customer service. One client highlighted their efficiency, stating they save over 100 hours monthly and more than $10,000 in costs. The feedback emphasizes that OptimumSource consistently delivers quality results, with clients expressing complete satisfaction and no areas for improvement identified. Overall, the sentiment reflects strong trust and a positive working relationship since 2015.
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Data Entry and Payment Services for Business Services Firm
4.5 Nov 2, 2017They are trusted and reliable. They have proven it over the time we have worked with them. They do such a great job.
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive OptimumSource as offering excellent value for money, with significant cost savings reported. One client noted a monthly savings of $2,000 by outsourcing back office services, while another indicated savings exceeding $10,000 monthly. The pricing structure is seen as transparent and effective, with billing based on service levels. Overall, clients express high satisfaction with the company's reliability and expertise, emphasizing the financial benefits of their services.
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$5,000+Undisclosed50 - 249Quezon City, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% IT Staff Augmentation20% StaffingDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
Average Project Cost Breakdown
What Clients Have Said
Dynamic Business Outsourcing Solutions (DBOS) is recognized for providing cost-effective administrative support, particularly valued by clients seeking efficient back-office solutions. One client noted the firm's ability to streamline operations and enhance team productivity, emphasizing the overall satisfaction with their service. However, there is a suggestion for improvement in aligning reporting metrics to better manage client expectations. Overall, DBOS is perceived as offering good value for money.
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
30% Accounting30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +4 services10% Call Center Services5% CRM Consulting and SI5% IT Managed Services5% Other IT Consulting and SIhammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.
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Staffing Services for Recruitment Marketplace
5.0 Aug 8, 2023The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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1 of 1 Staffing reviews are 5 stars$10,000 – $49,000 avg. project costStaffing PROJECT HIGHLIGHT
Staffing Services for Recruitment Marketplace
5.0 — A recruitment marketplace tapped hammerjack to help them find and hire a reliable executive assistant for their company. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight hammerjack's competitive pricing and exceptional value for money. One reviewer noted the 'very agreeable cost' for hiring a skilled Executive Assistant, while another emphasized the 'high quality of staff and service' provided at low costs. Overall, the sentiment reflects satisfaction with the balance of cost and quality, with no reported areas for improvement regarding pricing.
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$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Services provided
40% IT Managed Services20% Back Office Outsourcing20% Call Center Services +2 services10% Search Engine Optimization10% Web DesignMainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.
Reviews mention Communicative
Clients have consistently praised MainSource 365 Tech LLC for their exceptional communication skills. One client highlighted the team's availability through various channels, stating, 'Always available via phone call, sms, email, and social profiles.' Another emphasized the 'fun, smooth, fast communication' experienced throughout the project. Overall, the sentiment regarding communication is overwhelmingly positive, with clients noting the team's caring and proactive approach in understanding their needs and providing timely solutions.
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Managed IT Services for Feline Adoption Center
5.0 Feb 17, 2021Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!
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0 of 1 Other IT Consulting and SI reviews are 5 starsLess than $10,000 avg. project costOther IT Consulting and SI PROJECT HIGHLIGHT
IT Services for Retail Lumber and Construction Service
4.5 — Main Source 365 Tech provides comprehensive IT services for the computer system of a retail lumber yard and construction service. They handle regular file maintenance as well as anti-virus and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight MainSource 365 Tech LLC's competitive pricing and exceptional value for money. One client noted a return on investment of $5,000 to $10,000 within months, emphasizing the cost-effectiveness of their services. Another remarked that spending $10,000 resulted in a 500% increase in revenue, marking it as the best investment of 2020. Overall, clients appreciate the affordable, knowledgeable, and responsive support that contributes to significant business growth.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
30% Accounting20% Back Office Outsourcing20% Pay Per Click +3 services10% Customer Service Outsourcing10% Graphic Design10% Web DevelopmentMCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.
Reviews mention Communicative
Clients consistently highlight MCVO Talent Outsourcing Services' strong communication skills and responsiveness. One client noted daily email interactions, praising their project management and communication during training. Another emphasized great communication with their account manager, who provided frequent updates and sought process improvements. Overall, the sentiment regarding communication is highly positive, with clients appreciating the team's ability to maintain clear and effective dialogue throughout their engagements.
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Outsourced Bookkeeping Services for Real Estate Company
5.0 Nov 23, 2020A team member from our end keeps in touch with MCVO Talent Outsourcing Services on a daily basis, mostly via email. The team is very good in terms of communication and project management. The training process went well, it mostly ran through video conferencing calls where we would share our screens.
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Data Entry for Outsourced Accounting & Finance Company
4.5 Nov 10, 2020Because of time differences, we mostly communicate with them through email. For the trainings, we met in the middle because of that time difference. The communication with our account manager has been great. She gives frequent updates about changes.
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HR Services & Web Dev. for Child Daycare Provider
5.0 Nov 2, 2020We mainly communicated via email, although they came out and visited us in person. They're very communicative.
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3 of 3 IT Staff Augmentation reviews are 5 stars$10,000 – $49,000 avg. project costIT Staff Augmentation PROJECT HIGHLIGHT
Staffing Services for Technology Manufacturing Company
5.0 — MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP Read more
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Average Project Cost Breakdown
What Clients Have Said
MCVO Talent Outsourcing Services is frequently praised for its cost-effectiveness, with clients noting significant savings compared to local hiring. One client highlighted hiring talent for a third of the US price, making it a 'no-brainer.' Another reported spending $7,500 for efficient bookkeeping services, emphasizing the value received. Overall, feedback reflects a strong sentiment that MCVO offers excellent value for money, delivering high-quality work at competitive prices.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
100% Call Center ServicesMotif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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$1,000+< $25 / hr10 - 49Taguig, Philippines
Services provided
50% Finance & Accounting Outsourcing (FAO)30% Accounting20% Back Office OutsourcingAmped HQ is a finance outsourcing company providing comprehensive financial services, including accounting and bookkeeping, to diverse businesses across multiple industries. Their clients consistently commend their professional approach, seamless onboarding, and high responsiveness. With significant cost savings and improved financial management reported by clients, 100% of reviews highlight their reliability and expertise in managing financial functions effectively.
Reviews mention Team players
Clients consistently noted Amped HQ's collaborative approach and commitment to teamwork. One client emphasized their seamless integration into the existing team, stating, "It really felt like they were just an extension of our current team." Additionally, the proactive communication and thorough onboarding process were highlighted as key strengths, demonstrating Amped HQ's dedication to understanding client needs and fostering a strong partnership.
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Accounting Services for International Health Tech Company
5.0 May 6, 2021Once we had signed the very well presented proposal, within 1 day we were given access to an onboarding portal and within 2 days, scheduled in 2 discovery calls where the team deep dived and learnt all about our business. Revenue Model, AR Cycle, AP Cycle, accounts email process, requirements and expectations, reporting deadlines payroll, nuances within our business. This instantly solidified we had partnered with a company who valued the customer experience. After our discover calls, they were straight into learning all they could. We set up slack and scheduled regular meetings. It really felt like they were just an extension of our current team.
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4 of 4 Accounting reviews are 5 stars$50,000 – $199,999 avg. project costAccounting PROJECT HIGHLIGHT
Financial Advisory Services for Environmental Sciences Firm
5.0 — Amped HQ provides ongoing financial advisory services for an environmental sciences firm. The team documents processes and creates live SOPs to ensure and maintain the client's business Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend Amped HQ for their cost-effective solutions and significant value for money. For instance, one client noted a savings of approximately $50K annually compared to market rates, while another highlighted a 40% reduction in costs for equivalent services. Overall sentiment reflects satisfaction with the quality of service relative to investment, with many clients appreciating the expertise and efficiency that Amped HQ brings, making them a preferred choice for outsourced finance functions.
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$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
40% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Sales Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10,000+Makati, Philippines
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
30% HR Outsourcing15% Call Center Services15% Customer Service Outsourcing +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Services provided
100% Call Center ServicesEPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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$1,000+< $25 / hr10,000+Quezon City, Philippines
Services provided
75% Back Office Outsourcing25% HR OutsourcingHinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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$10,000+$25 - $49 / hr250 - 999Pasig City, Philippines
Services provided
20% AI Development20% Back Office Outsourcing20% Custom Software Development +2 services20% Mobile App Development20% Web DevelopmentCCK Philippines is a data entry service provider recognized for delivering low-cost, high-quality digitized solutions. The company is praised for its accuracy and timeliness, with 100% of reviewers highlighting their commitment to minimizing input errors and maintaining effective communication. Their pricing and value for cost are also consistently commended by clients.
1 of 1 Data Annotation Services reviews are 5 stars1 new review for Data Annotation Services in past 6 months$10,000,000 + avg. project costData Annotation Services PROJECT HIGHLIGHT
Data Annotation Services for IT Company
5.0 — CCK Philippines provides data annotation services for an IT company. They handle data entry work for business cards, invoices, and English contracts. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight CCK Philippines' competitive pricing and strong value for money. One client specifically noted that the company's pricing fit their budget while providing good value for the cost. Additionally, the emphasis on quality and timely delivery further enhances the perceived value, as evidenced by high commissions for data entry accuracy, demonstrating effective cost management and satisfaction with the overall service.
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List of the Top 15 Manila BPO Services
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
37.7/40.018/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.4/40.014.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Taguig, Philippines
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.3/40.017/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
32/40.015.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+Undisclosed10,000+Pasig, Philippines
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
33.3/40.018.4/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.6/40.015.8/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.3/40.017.8/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
27.1/40.017/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.3/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
27.7/40.018/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
23.7/40.016.6/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Makati, Philippines
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.3/40.015.8/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Pasay, Philippines
Ability to deliver
27.3/40.016.6/20 Reviews6.1/10 Clients & Experience4.6/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.7/40.016.8/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
19.5/40.011.8/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing
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