Top BPO Companies in the Philippines
270 Companies
List of the Top Philippines BPO Services
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Boldr.
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$1,000+Undisclosed1,000 - 9,999Pasig, PhilippinesServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
See All Locations (5)Pasig, Philippines
5F Hanston Building, Ortigas Center
Pasig, Philippines 1600501 - 750
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention High-quality work
Clients consistently praise Connext for delivering high-quality work, noting their effective recruitment processes and commitment to understanding client needs. One client highlighted the quick placement of candidates, achieving results in under 14 days, while another emphasized Connext's ability to scale operations rapidly. Feedback reflects a strong partnership ethos, with clients feeling supported and valued, leading to improved business performance and client satisfaction. Overall, the sentiment surrounding Connext's work quality is overwhelmingly positive.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile. We always feel supported by their management team and have access to them always should a problem come up. The staff are engaged and committed to providing excellent service, they continuously strive for excellence in all that they do.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
$5,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215 -
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$1,000+< $25 / hr1,000 - 9,999Parañaque, Philippines
Services provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.
Reviews mention Detail-oriented
Clients consistently highlight Unity Communications' attention to detail as a key strength. One client noted their 'responsiveness and attention to detail' as impressive, emphasizing that every team member is aware of their roles and responsibilities, contributing to successful project outcomes. Overall, the sentiment regarding their detail-oriented approach is highly positive, with no areas for improvement mentioned.-
BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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IT Services for Telecommunications Company
5.0 Apr 23, 2021Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.
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Customer Service & Back-Office Outsourcing for Telecomms Co
5.0 Mar 10, 2025They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.
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Industry Experience
Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT ServicesWas this helpful?
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See All Locations (5)Parañaque, Philippines
7th Floor, Block 2, Lot 5, Aseana City
Parañaque, Philippines 1700501 - 750
480-550-8700
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.-
Administrative Support for Software Company
5.0 Jul 19, 2023Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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20 of 20 reviews are 5 starsLess than $10,000 avg. project costRead 20 Recent ReviewsReviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
See All Locations (2)Taguig, Philippines
5th Ave & 26th St
Taguig, Philippines1001 - 2000
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
5 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr50 - 249Bacolod, Philippines
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a business process outsourcing company specializing in call center services, virtual assistance, and customer communication. The company consistently receives positive feedback for its professionalism, punctuality, and cost-effectiveness. Approximately 88% of reviews highlight their excellent communication and project management skills, while 75% commend their ability to meet project goals and respond to client needs efficiently.
Reviews mention Communicative
The overall sentiment regarding communication with Hit Rate Solutions is highly positive. Clients consistently praised their responsiveness and professionalism. One client noted, 'Good communication with agent and manager throughout,' while another emphasized 'perfect communication' and 'smooth' interactions. Additionally, feedback highlighted the team's proactive approach, with one reviewer stating, 'They followed-up promptly and were proactive.' This strong emphasis on effective communication suggests that Hit Rate Solutions is a reliable partner for client projects.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.
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Call Center Services for Consulting Company
4.5 Jan 19, 2024The project was delivered on time with detailed reports of the outcome. Good communication with agent and manager throughout.
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Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023Being able to complete tasks in a timely fashion and being able to communicate well with creditors and law firms. They are very intelligent, fluent English, and all a team player.
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Email Collection for Dental Laboratory
4.5 Nov 10, 2023Yes, perfect communication.
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Outbound Prospecting & Customer Engagement for Equipment Supplier
4.5 Nov 6, 2017The communication proceeded smoothly. They followed-up promptly and were proactive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
See All Locations (2)Bacolod, Philippines
The East Block Veranda, Circumferential Rd
Bacolod, Philippines 6100101 - 150
855-231-3730
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Content Moderation Services30% Customer Service Outsourcing10% Back Office Outsourcing +5 services10% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a business process outsourcing company that specializes in customer service, back-office support, and data management. Their reviews highlight a 90% success rate in achieving SLAs and emphasize their flexibility, adaptability, and proactive problem-solving capabilities. Clients commend Enshored for saving costs, enhancing workflow efficiency, and seamlessly integrating into business operations, with no significant areas for improvement noted.
Reviews mention Patient
Clients have expressed high satisfaction with Enshored's patient approach to customer service. One executive noted, "their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues." Overall, the sentiment is positive, highlighting the team's ability to maintain well-mannered communication even during challenging situations, which enhances customer trust and satisfaction.-
Customer Service Outsourcing for SaaS Startup
4.5 Nov 8, 2022The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.
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Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
See All Locations (4)Cebu City, Philippines
7th floor, 1 Nito Tower, Archbishop Reyes Avenue, Cebu City, 6000, Cebu
Cebu City, Philippines 6000101 - 150
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UndisclosedUndisclosed1,000 - 9,999Angeles, Philippines
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 11 projectsOutsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.
Industry Experience
Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.Was this helpful?
More responsive than most other service providers
Get in TouchOutsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (10)Angeles, Philippines
1F Business Center 12, Philexcel Business Park, MA Roxas Highway, Clark Freeport Zone, Angeles City, Pampanga
Angeles, Philippines 200950 - 75
+61 2 8073 4162
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingSee all 5 projectsSPLACE BPO is a business process outsourcing company providing administrative support, customer service, and sales services. Across five reviews, clients consistently praise their effective project management, quick responsiveness, and quality communication. Positive feedback predominates, with approximately 80% of clients emphasizing their efficiency and professionalism, while only minor suggestions for improvement are noted.
Industry Experience
SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
30% Recruiting15% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Bacolod, Philippines
Services provided
20% Sales Outsourcing10% BI & Big Data Consulting & SI10% Custom Software Development +6 services10% DevOps Managed Services10% HR Outsourcing10% IT Staff Augmentation10% Mobile App Development10% Recruitment Process Outsourcing10% Web DevelopmentSee all 16 projectsCoDev is a versatile outsourcing company specializing in software development, graphic design, quality assurance, and lead generation. The company consistently receives high praise for its efficient project management, with 100% of reviewers noting timely delivery and responsiveness. Approximately 70% of clients highlight CoDev's value for cost and strong cultural alignment as key benefits. The team is lauded for its enthusiasm, professionalism, and effective communication.
Reviews mention Adaptable
Clients consistently express positive sentiment regarding CoDev's adaptability. One COO noted that the team evolves with their needs, taking on new projects effectively and providing helpful guides for processes. Their responsiveness and ability to handle diverse tasks were highlighted, demonstrating a strong alignment with client requirements. Overall, feedback indicates that CoDev is perceived as a reliable partner capable of adjusting to changing project demands.-
Back Office Outsourcing for Financial Services Company
4.0 Aug 23, 2024The team has continued to evolve with us. They adapt to our needs by taking on new projects, with some helpful guides to show them the process. We know that we are not using them to their full capacity but have decided to keep all 4 because of their extensive experience and know that as our business grows they will see more work coming to them.
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Industry Experience
CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
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Advertising & marketing Information technology Gaming Software Financial services Business services Medical EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.
Reviews mention Great project management
Clients consistently commend Helpware for their exceptional project management capabilities. One client highlighted their adaptability to evolving software needs, noting the impressive leadership and project management teams. Another client praised their proactive communication and structured performance reviews, which facilitated course corrections. Additionally, Helpware's ability to meet deadlines and deliver on expectations was frequently mentioned, reinforcing a strong sentiment of satisfaction across multiple engagements.-
Customer Support Services for Grocery Delivery Company
5.0 May 1, 2023On point and timely. Near seamless. The leadership team has taken our current processes, learned them quickly, and trained the new teammates. Leadership provides additional up-training when needed, and they’re open to weekly meetings with our core leadership team to make sure we align on any changes in workflow.
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Video Labeling For IoT Company
5.0 Oct 3, 2022Helpware excels at project management. We use Lucid for project management. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. We did that for about six months, and they now present a biweekly review. The team is very specific about performance, and in those sessions, we can course-correct things that aren’t working.
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Social Media Management for Author
5.0 Feb 26, 2019They have the best project management of any team I’ve ever worked with. They have a fantastic response time, often getting back to me before the end of the workday or the very next morning. We have regular meetings, often over video conference.
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Project & Customer Support for MSP Company
5.0 Sep 28, 2018The project manager did a great job and was very outgoing. We provided training on our software system, and they jumped right in and learned quickly. Even though they’re based outside the US, we were in contact with this person daily. They logged their tickets, their time, and what they were working on. They were in constant communication with key members of our team throughout the day.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
See All Locations (7)Taguig, Philippines
20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636751 - 1000
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$1,000+$25 - $49 / hr1,000 - 9,999Cebu City, Philippines
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 5 projectsContactPoint 360 is a global customer experience and outsourcing company based in Toronto, Canada, specializing in CX, BPO, and digital transformation services. Across their reviews, 100% of clients highlight their commitment to quality and seamless integration with internal teams, leading to improved customer satisfaction scores and faster response times. While their reporting could benefit from more detailed insights, their project management and ability to adapt quickly are consistently praised.
Industry Experience
ContactPoint 360 has demonstrated strong expertise in the Advertising & Marketing industry, providing efficient customer support and back-office solutions that enhance service quality and response times. Clients noted improved customer satisfaction and the ability to scale operations effectively. Additionally, they have successfully ventured into the Automotive sector, where they improved support response times and operational efficiency. Overall, the sentiment across both industries is highly positive, highlighting their professional management, adaptability, and commitment to quality.
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Advertising & marketing AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that the 'pricing fit our budget' and emphasized their 'good value for cost.' Another echoed this sentiment, stating they chose ContactPoint 360 due to its 'pricing fit our budget' and 'high ratings.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, contributing to improved customer support outcomes and operational efficiency.Was this helpful?
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This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
See All Locations (8)Cebu City, Philippines
10th Floor, Skyrise 4B Bldg, W Geonzon St
Cebu City, Philippines 6000201 - 250
+63 917 717 1051
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UndisclosedUndisclosed10,000+Angeles, Philippines
Services provided
25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)25% IT Staff Augmentation +3 services15% Call Center Services5% Engineering5% HR ConsultingSee all 3 projectsEmapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.
Reviews mention High-quality work
Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services.-
BPO Services for Health Company
4.0 Nov 11, 2020Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Japanese
- German
- Spanish
- French
This provider is available in 7 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
See All Locations (18)Angeles, Philippines
Upper Ground Floor & Mezzanine Floor, GELDC Building, 718 Sto. Rosario Street, Angeles City, Pampanga
Angeles, Philippines 2009101 - 150
+63 2 8540 0032
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support and business process outsourcing company offering services such as customer service operations, technical support, and back-office management. Reviews highlight their excellent support, effective communication, and dedication to quality, with a 99% project accuracy and significant client satisfaction. A common theme among reviewers is the company's ability to align with clients' values and maintain high service standards, despite occasional minor resource delays.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +8 services10% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingSee all 18 projectsBooth & Partners is an outsourcing service provider offering a range of services including operations support, talent acquisition, and employer of record services. Overall, 90% of reviews reflect positive feedback, with clients highlighting their commitment to continuous improvement and customer service. Booth & Partners is praised for their cultural fit, responsiveness, and tailored solutions, though some reviews note areas for improvement in HR processes and performance tracking.
Reviews mention Proactive
Booth & Partners has received consistently positive feedback for their proactive approach, with clients noting their ability to respond promptly and efficiently. One client highlighted their proactive, professional, and personable qualities, which were crucial to their project's success. Another client emphasized that Booth & Partners sets realistic timelines and handles requests without pushback, demonstrating a commitment to understanding client needs. Overall, the sentiment surrounding their proactivity is overwhelmingly favorable.-
Customer Service Outsourcing for Consumer Products Co
4.0 Aug 29, 2024Booth & Partners has been proactive, professional, and personable. All qualities that mean a lot to our company.
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Recruitment & Back Office Outsourcing for Property Mgmt Co
5.0 May 2, 2024B&P have been excellent. Timely responses and delivery - we have never had an issue accomplishing something with them. They are proactive, set realistic timelines, and are able to handle all manner of requests.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +1 service10% Data Annotation ServicesSee all 1 projectsSmiles On Demand is a customer support and sales service provider, known for managing phone support, live chat, email inquiries, and outbound sales calls. The company receives 100% positive feedback, with clients noting their professionalism and efficient project management. Smiles On Demand has notably improved client satisfaction scores and has consistently resolved support tickets within three days.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Smiles On Demand reflect a strong overall sentiment, highlighting their professionalism and effective customer support. A client noted that all support tickets were resolved within three days, leading to an increase in customer satisfaction from 3 to 4. The project management was praised for timely delivery and effective communication. Clients expressed admiration for the team's positive attitude, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
See All Locations (1)Sibulan, Philippines
Prurok 5, Magatas Road
Sibulan, Philippines 62011001 - 2000
1-833-487-6453
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$250,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
60% Call Center Services10% Accounting10% Application Management & Support +2 services10% Cybersecurity10% Web DesignAZPIRED is a large answering service company founded in 2006. Their team offers Call Center Services and Accounting.
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$100,000+Undisclosed10,000+Cebu City, Philippines
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$25,000+Undisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read moreSee All Locations (4)Quezon City, Philippines
E-Commerce Road
Quezon City, Philippines 18001001 - 2000
+1 931-551-8888
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$1,000+< $25 / hr50 - 249Cebu City, Philippines
Services provided
30% Accounting20% Customer Service Outsourcing15% BI & Big Data Consulting & SI +4 services10% Back Office Outsourcing10% Call Center Services10% Finance & Accounting Outsourcing (FAO)5% Video ProductionSee all 5 projectsInnovature Consulting Company Limited offers services including customer service support, inbound and outbound calls, bookkeeping, tax preparation, financial planning, product photo retouching, and content editing. Reviews consistently highlight their cost-effectiveness, adaptability, high-quality communication, and timely project delivery, making them a reliable partner across various business needs.
Reviews mention Adaptable
Clients have consistently praised Innovature Consulting Company Limited for their adaptability in integrating with existing company processes and training. One client highlighted that the staff and virtual assistants are 'highly educated and very adaptable,' which has contributed to effective communication and timely project delivery. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness to client needs.-
Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Mandarin
- Japanese
- Spanish
- Korean
- French
- Vietnamese
This provider is available in 5 time zones:
- Central Standard Time (CST)
- Pacific Standard Time (PST)
- Vietnam Standard Time (VST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationSee all 90 projectsIdeasUnlimited is a professional outsourcing and virtual assistant service provider, focusing on customer support, lead generation, and back-office tasks. They receive consistent praise for their reliable service, flexibility, and strong communication, with 100% of reviewers noting their professional management and timely responses. Clients commend their ability to seamlessly integrate with diverse business needs and maintain high service levels, making them a valuable partner for various industries.
Reviews mention Personable
The sentiment surrounding IdeasUnlimited's personable approach is overwhelmingly positive. A client noted that their receptionists are 'incredibly knowledgeable' about the company and described the team as 'personable and responsive throughout.' The client emphasized that the team showcases a 'high level of professionalism and punctuality,' which contributes significantly to securing new business. Overall, the feedback reflects strong satisfaction with the team's interpersonal skills and dedication to client needs.-
Call Center Services for Restaurant Tech Company
5.0 Nov 24, 2024IdeasUnlimited Receptionist excellently handles phone calls, enabling our company to accommodate every end client concern and secure new business partnerships. The team showcases a high level of professionalism and punctuality. Above all, they are personable and responsive throughout.
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Industry Experience
IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
Read All ReviewsSelect Industry to see insights
Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
See All Locations (2)Koronadal City, Philippines
2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
Koronadal City, Philippines 00000101 - 150
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Outsourcing +2 services10% Customer Service Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Taguig, Philippines
19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 16341001 - 2000
+63287796540
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
Read All ReviewsSelect Industry to see insights
Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cagayan de Oro, Philippines
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesSee all 3 projectsSupportZebra is a business process outsourcing (BPO) company specializing in customer support and content moderation services. Their clients commend them for enhancing response times and maintaining high customer satisfaction scores, with positive feedback from 100% of reviewers. Notably, 50% of the reviews highlight their commitment to employee well-being, emphasizing the importance of mental health and a supportive work environment.
Reviews mention Open to feedback
Clients express a strong sentiment regarding SupportZebra's openness to feedback, highlighting their responsiveness to concerns raised by moderators. For instance, one client noted that SupportZebra actively engaged in discussions about leadership and operational improvements, leading to enhanced moderator morale. The company's willingness to implement changes based on client feedback has been well-received, although there are suggestions for further improvement in managerial training for team leaders.-
Content Moderation Services for SaaS Company
4.0 May 29, 2024What stands out the most is their willingness to take feedback. For example, there have been times when moderators expressed concerns about their leadership, how things are run, and how they’re judged based on their performance. Our team has requested changes or meetings with their leadership to understand the source of the issue. They’ve been excellent at taking our feedback to heart. They’ve made improvements and changes that have exponentially increased moderator morale — they’re so much more satisfied with their positions.
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Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
25% Back Office Outsourcing20% Accounting20% Custom Software Development +2 services20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
Reviews mention Flexible
Clients have consistently praised Cloudstaff for their flexibility in accommodating specific hiring needs and adapting to changing project requirements. One client noted that Cloudstaff's team was 'able to take over complicated tasks' and remained 'flexible' regarding legal processes. Additionally, clients are encouraged to communicate their needs, as Cloudstaff is described as 'ready to meet you halfway,' highlighting their commitment to client satisfaction and adaptability.-
Voice BPO services for Financial Platform
5.0 Jul 24, 2020Cloudstaff’s team has kept flexible on that front, which makes them easy to work with. Everything they’ve done so far is quick and professional. Don’t be afraid to ask for more — they’re flexible and ready to meet you halfway.
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Industry Experience
Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchCloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
40% Employer of Record (EOR) Services25% Back Office Outsourcing25% Call Center Services +1 service10% IT Strategy ConsultingSee all 4 projectsTRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.
Reviews mention Professional
Clients have consistently praised TRU29 Solutions Inc. for their professionalism and effective communication. One client highlighted their 'professionalism and basing cooperation on a partnership relationship' as a standout quality. Additionally, the company is noted for being highly responsive, with daily updates and quick resolutions to issues. Overall, the sentiment regarding their professionalism is overwhelmingly positive, with no significant areas for improvement identified.-
Call Center Services for Payment Gateway Company
5.0 Sep 30, 2021They are contactable and write back quickly on any issue. Every day we have a call on which there are updates. Professionalism and basing cooperation on a partnership relationship was most impressive.
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Industry Experience
TRU29 Solutions Inc. has demonstrated expertise across various industries, including Information Technology, Telecommunications, Financial Services, and Advertising & Marketing. Clients commend their responsive project management, professionalism, and effective communication, resulting in successful outcomes such as timely payroll management, seamless staff recruitment, and robust social media growth. Overall sentiment reflects strong satisfaction in both service delivery and partnership, making TRU29 a compelling choice for enterprises seeking reliable support in these sectors.
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Information technology Telecommunications Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsvlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
See All Locations (2)Caloocan, Philippines
4th Floor Araneta Square Mall
Caloocan, Philippines 140076 - 100
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
15% Back Office Outsourcing15% PEO/Employee Leasing15% Recruiting +5 services15% Staffing10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Accounting10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.
Reviews mention Communicative
The reviews highlight Sourcefit's strong communication skills, with clients noting their team's responsiveness and proactive approach. One client emphasized that Sourcefit staff 'communicated clearly and promptly throughout' the project, while another mentioned their 'very good' communication and flexibility. Overall, the sentiment is overwhelmingly positive, reflecting satisfaction with the company's ability to address client needs effectively and maintain strong lines of communication.-
Recruitment & Customer Service Support for Software Development Provider
5.0 Mar 6, 2024They assigned us an account executive who was in charge of managing the request and providing real-time status. Besides, all management members are very proactive in providing suggestions and sharing their observation and findings. The primary forms of communication with Sourcefit were virtual meetings and email or messaging apps.
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Back-Office Staff Augmentation for Turnkey Retail Fitout Co
5.0 Feb 2, 2024Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. I was also able to be as actively involved as I desired as well which was great. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.
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IT Support Services for Construction Company
4.0 Nov 21, 2025Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion. They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value.
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2 of 5 reviews are 5 stars$200,000 – $999,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews of Sourcefit indicate a generally positive sentiment among clients, highlighting their effective project management and strong communication skills. Clients praised their ability to meet staffing needs promptly, achieving 100% staffing within 60 days and maintaining high quality standards. However, some noted occasional delays in recruitment and the need for improved training for certain recruiters. Overall, Sourcefit is recognized for their responsiveness, value for cost, and alignment with client company cultures.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.Was this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$50 - $99 / hr1,000 - 9,999Davao City, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Transcription +1 service10% TranslationSee all 1 projectsOpen Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.
Industry Experience
Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.Was this helpful?
See All Locations (2)Davao City, Philippines
G/F Filandia IT Center, Quirino Avenue corner Jacinto Extension,
Davao City, Philippines 8000251 - 300
1-888-888-1519
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Data Annotation ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Call Center Services45% Customer Service Outsourcing10% Back Office OutsourcingSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Reviews mention Transparent
Clients commend Pac Biz Contact Center Outsourcing for their transparency in communication and project management. One client highlighted the company's 'eagerness to work with the client' to establish realistic expectations, which fosters a collaborative environment. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the integrity and open dialogue maintained throughout the engagement, contributing to effective workflows and successful outcomes.-
Business Services for PR & SMM Company
4.5 Jan 23, 2023Honestly, transparency and their eagerness to work with the client and team to ensure everyone's expectations are realistic and can be met effectively.
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Industry Experience
Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.Was this helpful?
See All Locations (1)Dumaguete, Philippines
2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200151 - 200
480-771-3009
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Back Office Outsourcing10% Business Consulting10% Call Center Services +7 services10% Customer Service Outsourcing10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingSee all 8 projectsStaff Outsourcing Solutions is a customer service and virtual assistance provider that offers tailored outsourcing solutions to enhance operational efficiency and customer satisfaction. With impressive communication and adaptability, 100% of reviewers praise their professional service and responsiveness, highlighting significant improvements in customer support operations and overall business growth. No areas for improvement were noted, indicating high client satisfaction and effective service delivery.
Reviews mention High-quality work
Clients consistently commend Staff Outsourcing Solutions for delivering high-quality work, particularly in customer service support. One client noted a significant increase in outgoing emails, chats, and answered calls, attributing this success to the effective performance of the SOS team. The Operations Manager of Holland Group highlighted the quick handling of needs and the impressive quality of candidates provided. Overall, feedback reflects a strong satisfaction with the company's responsiveness and the caliber of their services.-
Customer Service Support for Plant Retail Company
5.0 Aug 18, 2023I am most impressed by the wide range of services offered through SOS and the response time when we need to make changes. The level of qualified candidates is very high. We've been pleased with how easy the whole process has been with them.
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Industry Experience
Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Content Moderation Services40% Customer Service Outsourcing20% Call Center ServicesSee all 2 projectsConectys is a technical support company that specializes in providing multilingual support services. Clients appreciate their proactive communication and consistent performance, with 100% of reviewers highlighting these strengths. However, there is some room for improvement in their workflow tools, as noted by the reviewer.
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
See All Locations (6)Davao City, Philippines
Corner of Quirino Ave and Jacinto Ext. Street
Davao City, Philippines 80001001 - 2000
+63822855555
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
30% Back Office Outsourcing16% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention Easy to work with
Clients consistently highlight Premier BPO's ease of collaboration, emphasizing their quick responsiveness and effective communication. One client noted, 'We love working with Premier BPO,' while another praised their ability to provide solutions that meet client needs promptly. Overall, the sentiment regarding their work relationship is overwhelmingly positive, with no reported areas for improvement.-
Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
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See All Locations (3)Quezon City, Philippines
30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 180031 - 40
63.917.559.0169
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$1,000+Undisclosed1,000 - 9,999Lucena, Philippines
Services provided
65% Call Center Services25% Sales Outsourcing10% Social Media MarketingSee all 13 projectsUpstream BPO is a business process outsourcing company specializing in customer service, lead research, and appointment setting. The company has consistently received positive feedback for its flexibility, responsive communication, and well-trained staff. In reviews, 100% of clients highlighted their adaptability and service quality, and approximately 80% mentioned their impressive project management and ability to exceed expectations.
Reviews mention Proactive
The feedback regarding Upstream BPO highlights a strong proactive sentiment from clients. One client noted that the team 'went above and beyond' to maintain project momentum, demonstrating foresight in anticipating needs rather than merely reacting. They consistently provided structured meetings with clear agendas and maintained open communication through Slack, which further facilitated a smooth workflow. Overall, clients expressed high satisfaction with the team's proactive approach, emphasizing it as a key factor in exceeding expectations.-
Sales Outsourcing for Shopping Center Operator
5.0 Mar 6, 2024The remaining members of the Upstream BPO team have gone above and above to maintain project momentum and increase impact. They were proactive in anticipating our needs and advancing the project, not merely responsive to our demands. Every meeting had an agenda, due dates, and a Slack channel for continual communication.
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.Was this helpful?
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See All Locations (3)Lucena, Philippines
2nd floor, GC bldg Granja street Barangay
Lucena, Philippines 43011001 - 2000
+60327744041
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
26% Back Office Outsourcing24% Call Center Services20% Accounting +3 services10% Customer Service Outsourcing10% HR Consulting10% RecruitingSee all 3 projectsSTAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial.
Reviews mention Adaptable
Clients have noted STAFFVIRTUAL's adaptability as a significant strength, particularly in their responsiveness to changing needs. For instance, Gymshark highlighted their commendable ability to adjust to dynamic requirements, which contributed to a 25% increase in customer satisfaction. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating STAFFVIRTUAL's commitment to providing flexible and effective solutions.-
Call Center Services for Fitness Apparel Brand
5.0 Oct 7, 2023What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements. Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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Industry Experience
STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +3 services10% AI Development10% AR/VR Development10% Web DesignSee all 23 projectsFlatworld Solutions is a versatile business process outsourcing company offering services such as Power BI reporting, website development, application administration, and call center management. The company is praised for its professionalism, responsiveness, and expertise, with approximately 75% of reviews highlighting their excellent communication and timeliness. While some feedback suggests areas for improvement in project management and pricing, the majority of reviews express satisfaction with the value and quality of services provided.
Reviews mention Reliable
Clients have consistently highlighted Flatworld Solutions as a reliable partner in their projects. One client noted that they were 'reliable, results-driven, and highly motivated to learn our business quickly,' which underscores their dependability. Although there were initial accessibility issues, the team adapted and improved their performance, further solidifying their reputation for reliability. Overall, the sentiment surrounding their reliability is positive, with clients appreciating their commitment to supporting core business operations.-
BPO Services for Digital Analytics Agency
4.0 Nov 21, 2022Flatworld Solutions was reliable, results-driven, and highly motivated to learn our business quickly. We had some accessibility issues at first, but they were able to pick up the pace as they became more used to the operations.
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Read All ReviewsWhat Clients Have Said
Clients generally perceive Flatworld Solutions as offering good value for money, with many highlighting their competitive pricing. For instance, one client noted that the pricing fit their budget while providing good value. Another review emphasized their cost-effective solutions, stating that the partnership saved substantial operational costs. Overall, the sentiment is positive, reflecting satisfaction with the balance between cost and service quality, although some reviews suggest there may be room for improvement in pricing strategies.Was this helpful?
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Davao City, Philippines
Lucita Building Lapu Lapu Cr. Sobrecarey Street
Davao City, Philippines 80002001 - 5000
Davao City, Philippines
Aeon Towers, J.P. Laurel Avenue, Bajada,
Davao City, Philippines 8000751 - 1000
See All Locations (8)Davao City, Philippines
KSS Building, Buhangin Road Cor Olive Street,
Davao City, Philippines 80001001 - 2000
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UndisclosedUndisclosed250 - 999Manila, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +2 services10% Back Office Outsourcing10% HR OutsourcingSee all 2 projectsReliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
See All Locations (2)Manila, Philippines
5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines50 - 75
+639688559429
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Receptive
Clients have expressed a highly positive sentiment regarding Magellan Solutions Outsourcing Inc's receptiveness. They highlight the company's outstanding customer service, professionalism, and ability to effectively address customer needs, leading to a 10% increase in satisfaction rates. One client noted significant savings in man-hours and estimated financial benefits, emphasizing their eagerness for a continued partnership and satisfaction with the provider's performance.-
Call Center Management for Life Sciences Company
4.5 Nov 2, 2017Their strengths are their professionalism, organization and ability to relate to the customer's needs. I am highly satisfied in their performance so far. I look forward to a continued partnership.
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Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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$10,000+< $25 / hr250 - 999Makati, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +5 services15% Finance & Accounting Outsourcing (FAO)10% Supply Chain Management5% Content Moderation Services5% Data Annotation Services5% Procurement SupportSee all 9 projectsSuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.
Reviews mention Transparent
The overall sentiment regarding transparency at SuperStaff is highly positive. Clients appreciate the management team's responsiveness and alertness, highlighting that they are 'transparent' in their operations. One client noted, 'SuperStaff management is alert, responsive, and transparent,' indicating a strong commitment to clear communication and accountability. This transparency contributes to a perception of professionalism and thoroughness, with no significant negative feedback reported.-
Logistics & Customer Support Services for Logistics Co
4.5 Oct 9, 2025We have improved performance in our overnight dispatch team since switching to SuperStaff: faster response times to customers and drivers, higher on-time percentages for our deliveries, and fewer attendance problems. SuperStaff management is alert, responsive, and transparent. The management team at SuperStaff responds quickly and always gives us satisfactory results, regardless of the ask.
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1 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, SuperStaff has received positive feedback for their responsiveness and professionalism, particularly in managing customer service and logistical tasks. Clients noted their ability to handle increased workloads efficiently, with one client praising a survey score improvement from 88 to 92.4. However, areas for improvement include the accuracy of technical guidance and better alignment of training materials with real-world applications. Overall, the sentiment reflects a commitment to quality and a strong fit for client needs.Was this helpful?
Industry Experience
SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Logistics & Supply Chain Arts, entertainment & musicWas this helpful?
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$50,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
25% Call Center Services10% Accounting10% Back Office Outsourcing +8 services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Sales Outsourcing5% Content Moderation Services5% Customer Service Outsourcing5% Recruitment Process Outsourcing5% Web Design5% Web DevelopmentSee all 1 projectsMySource Solutions is a lead generation company known for its exceptional organizational skills and competitive pricing. Their team is highly responsive, available 24/7, and consistently delivers results, with positive feedback from 100% of reviewers highlighting their ability to provide a significant return on investment. Clients appreciate their attentive listening and adaptability to client needs.
Industry Experience
MySource Solutions has demonstrated expertise primarily in the real estate sector, excelling in lead generation services. Clients highlight their effective organization, responsiveness, and competitive pricing, resulting in significant ROI through increased high-quality leads. The overall sentiment is highly positive, emphasizing their strong communication and willingness to adapt to client needs. Potential clients in real estate can expect a reliable partner skilled in enhancing lead generation strategies.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding MySource Solutions' pricing and value for money. One client noted their pricing as 'very competitive' and highlighted a significant return on investment, with 2–3 quality leads generated daily. The managing partner emphasized that the service provided excellent value, stating, 'they provide excellent service for the price.' Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
See All Locations (1)Mandaue, Philippines
Hernan Cortes Street
Mandaue, Philippines 6014201 - 250
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
50% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)10% Web Design10% Web DevelopmentSee all 9 projectsBBC Global Services specializes in providing virtual assistance and call center services to diverse industries, including healthcare and fitness. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, responsiveness, and effective communication. Clients commend their excellent customer service and adaptability, although one review criticized their communication and service quality. Overall, BBC Global Services is praised for its reliability and cost-effectiveness.
Reviews mention Detail-oriented
BBC Global Services has received positive feedback regarding their detail-oriented approach. Clients highlighted their 'reliability and attention to detail' and noted that the company's 'high level of professionalism' contributed to effective workflows. One client specifically mentioned the impressive turnaround time for activating accounts and resolving customer issues, attributing this efficiency to BBC Global's meticulous processes. Overall, the sentiment reflects a strong appreciation for the company's commitment to quality and detail.-
Customer Support for Digital Wellness Brand
4.5 Oct 12, 2022The company is praised for its reliability and attention to detail. They maintain a structured approach with monthly meetings involving management and weekly sessions with CX agents to address any questions, concerns, or escalations. These practices highlight their commitment to thoroughness and meticulous oversight.
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BPO Services for Publishing Company
5.0 Oct 11, 2022The company demonstrates a high level of professionalism and is noted for their meticulousness. Their attention to detail is particularly impressive, as is their adaptability to work with startups. This focus on detail ensures that they deliver consistent and reliable service.
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Industry Experience
BBC Global Services has received positive feedback across various industries, particularly in Healthcare, Wellness & Fitness, Hospitality & Leisure, and IT Services. Clients commend their responsiveness, attention to detail, and effective virtual assistant support, leading to improved operational efficiency and customer satisfaction. The company has demonstrated adaptability in Healthcare and Wellness sectors, while also excelling in IT support. However, feedback in Financial Services indicates room for improvement in communication and project management. Overall, their strengths align well with organizations seeking reliable administrative and customer support.
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Medical Healthcare Hospitality & leisure Wellness & Fitness IT Services Education Software Financial servicesWas this helpful?
See All Locations (3)Davao City, Philippines
4th Floor, La cima Building, 2, 15 Jln Palma Gil St
Davao City, Philippines 8000151 - 200
888-944-6618
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services20% Recruitment Process Outsourcing +2 services15% Back Office Outsourcing15% Customer Service OutsourcingSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
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See All Locations (1)Taguig, Philippines
29F, Brgy, World Plaza, 5th Ave
Taguig, Philippines 1634101 - 150
+1 (415) 943-4050
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
20% Content Marketing20% Email Marketing20% Social Media Marketing +4 services10% Back Office Outsourcing10% Call Center Services10% SMS Marketing10% Video MarketingSee all 3 projectsJOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.
Reviews mention Great team
Clients consistently praise JOYNO INC for their exceptional team, highlighting their creativity, quality of work, and dedication to client satisfaction. One client noted being 'blown away' by the design quality and efficiency, while another emphasized the team's openness to input and positive energy. The management team's timely delivery and proactive communication further reinforced the sentiment, with clients expressing a strong desire to continue their partnership, reflecting a deep trust in JOYNO INC's capabilities.-
Web Dev, SMM, Branding & Advertising for Tax Services Co
5.0 Nov 25, 2024The Management team was spot on not only did they lay out a timeline on deliverables they actually finished ahead of time! They were super cooperative to all of my needs with amazing positive energy and enthusiasm. The entire team is engaging and so kind. A breath of fresh air.
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Industry Experience
JOYNO INC has demonstrated expertise in diverse industries, including Consulting, Wellness & Fitness, and Restaurants. Clients in Consulting praised the company’s creativity and efficiency in marketing campaigns, while the Wellness sector highlighted their comprehensive digital marketing services and strong communication. In the Restaurant industry, JOYNO INC was noted for professionalism and ethical marketing practices. Overall, sentiment across these industries is overwhelmingly positive, positioning JOYNO INC as a strong candidate for businesses seeking reliable marketing solutions.
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Consulting Wellness & Fitness RestaurantsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
50% Back Office Outsourcing25% HR Outsourcing25% IT Managed ServicesSee all 1 projectsBoutique Outsource Solutions specializes in providing offshore back-office and concierge solutions. The company receives 100% positive feedback for its ability to source suitable candidates, meet project timeframes, and demonstrate a genuine interest in team building and culture, as highlighted by the satisfied client’s experience.
Industry Experience
Boutique Outsource Solutions has demonstrated expertise primarily in the Legal and Finance industries. Clients commend their ability to provide tailored offshore back-office and concierge solutions, highlighting strengths in team sourcing and management. Overall sentiment is highly positive, particularly regarding their cultural alignment and commitment to client needs, making them a strong candidate for projects within these sectors.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Boutique Outsource Solutions' pricing and overall value for money. One client noted a 'great culture fit' and alignment of values, which contributed to their decision to engage the company. They highlighted successful outcomes in sourcing and retaining suitable candidates, indicating that the services provided justified the investment. Overall sentiment reflects a positive assessment of cost-effectiveness and service quality, with no significant concerns raised regarding pricing.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Understands their clients' needs
Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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Undisclosed< $25 / hr10 - 49Taguig, Philippines
Services provided
50% Back Office Outsourcing10% HR Outsourcing5% Accounting +7 services5% Call Center Services5% Corporate Travel Management5% Customer Service Outsourcing5% Document Digitization & Management5% Finance & Accounting Outsourcing (FAO)5% Market Research5% TranscriptionSee all 4 projectsMySigrid is a virtual assistant service provider known for offering organizational support and administrative services. With 100% positive feedback across its reviews, clients commend MySigrid for its effective communication and timely delivery, highlighting its ability to enhance workflow and provide valuable assistance tailored to specific client needs.
Reviews mention Timely
Clients have consistently noted the timeliness of MySigrid's services, emphasizing their ability to set meetings with important clients without missing interactions. One CEO highlighted that Sigrid.AI delivered items on time and responded effectively to their needs. Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement in this aspect of their service.-
Customer Service Outsourcing for Private Investment Firm
5.0 Aug 31, 2023The company set meetings with important clients without missing interactions. Their project management was effective, and they delivered items on time. This demonstrates their commitment to maintaining a schedule and being responsive to client needs.
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Industry Experience
MySigrid has garnered positive feedback in the Financial Services and Wellness & Fitness industries. In Financial Services, their expertise facilitated access to global markets, enhancing client interactions and community building. Clients appreciated their project management and value for cost. In Wellness & Fitness, they provided effective organizational support for mental health professionals, significantly improving workflow and service delivery. Overall, MySigrid excels in client communication, adaptability, and delivering tailored solutions across diverse sectors.
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Wellness & Fitness Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight MySigrid's competitive pricing and strong value for money. One CEO noted the company's 'good value for cost' and 'pricing fit our budget,' while a licensed psychotherapist emphasized their 'top-notch services at a good price point.' Overall, the sentiment reflects satisfaction with the affordability and quality of services provided.Was this helpful?
See All Locations (2)Taguig, Philippines
Picadilly Star Building, btwn 4th Ave. & 27th St.
Taguig, Philippines 163221 - 30
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Ability to Deliver considers three criteria:
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List of the Top 15 Philippines BPO Services
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Long Beach, CA
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Houston, TX
Ability to deliver
29.7/40.014.8/20 Reviews7.6/10 Clients & Experience7.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33.4/40.019.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.3/40.017/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.6/40.015.8/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
29.1/40.019.4/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Las Vegas, NV
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed< $25 / hr1,000 - 9,999San Diego, CA
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Phoenix, AZ
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.5/40.016.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Davao City, Philippines
Ability to deliver
22.3/40.017.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Clarksville, TN
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+Undisclosed1,000 - 9,999Kuala Lumpur, Malaysia
Ability to deliver
21.9/40.016.4/20 Reviews1.5/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other
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