Top Call Center Services & Voice Services in Manila

Ratings Updated: April 1, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Remote CoWorker

4.8 176 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Call Center Services

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a company specializing in Contact Center Services, offering a range of solutions including Customer Support Services, Inbound Call Center, and Telemarketing Services. With over 90% positive feedback, clients consistently commend their reliable project management, timely delivery, and professional communication. Approximately 60% of reviews highlight Remote CoWorker's flexibility and responsiveness, while others praise their efficient onboarding process and commitment to client success.

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18 of 19 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read more
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Industry Experience

Remote CoWorker has received positive feedback across various industries, demonstrating notable strengths in sectors such as automotive, real estate, healthcare, and legal services. Clients commend their prompt communication, effective project management, and ability to match skilled virtual assistants to specific needs. The overall sentiment reflects satisfaction with productivity improvements, administrative support, and lead generation efforts. Potential clients in these sectors can expect a commitment to quality service, responsiveness, and operational efficiency from Remote CoWorker.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (108) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Parañaque, Philippines

Services provided

10% Call Center Services

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4 services

15% Customer Service Outsourcing

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.

See all 44 projects

Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Manila, Philippines

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
Read 8 Reviews

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention High-quality work
Clients consistently commend six eleven global services for their high-quality work and professional management. One client noted their project accuracy exceeded 95%, while another highlighted the company's excellent support and responsiveness. Reviewers appreciated the company's ability to deliver on time and maintain effective communication. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction with the value and results achieved.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Manila, Philippines

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.

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Reviews mention Reliable
Clients consistently praise SupportYourApp for their reliability and responsiveness. For instance, one client noted that having a trustworthy team overseeing operations significantly reduced errors and boosted confidence in their services. Another client highlighted the team's consistent availability and professionalism, which contributed to high customer satisfaction. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients expressing satisfaction in the seamless communication and dependable support provided.

Customer Service Outsourcing for Self-Care Platform

4.0 Jul 8, 2025

The team has been responsive, reliable, and easy to work with. It’s been a smooth partnership, and we look forward to continuing to coordinate with the team. The team is reliable and responsive to our needs. They operate during our key hours.
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Customer Service Outsourcing for Software Company

5.0 Oct 13, 2025

SupportYourApp delivered 24/7 omnichannel support with strong service availability, fast response times, and high customer satisfaction. The team has been responsive, reliable, and very proactive. We value a structured approach, ensuring smooth coordination and communication across all support channels.
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Customer Service Outsourcing for Gaming Company

5.0 Nov 12, 2025

The team’s availability around the clock helps us maintain strong customer engagement and ensure uninterrupted support. Their professionalism and efficiency have contributed positively to our service standards. Communication is straightforward and focused on essential updates. They respond promptly to important issues and maintain a flexible approach to our operational needs. We appreciate their reliability and ability to provide consistently high-quality support within a shared team structure.
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IT Staff Aug for Generative AI Platform

4.5 Feb 15, 2026

The biggest impact has been reliability. Having a team we can trust to oversee AI operations has reduced errors and given us added confidence that our AI-driven live experiences run smoothly. Their project management has been very smooth. We rarely had additional requests, and the agents consistently delivered on time and handled any issues efficiently.
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Industry Experience

The provider has received positive feedback across various industries, including Information Technology, Health Tech, and Education. Clients highlight their expertise in delivering reliable 24/7 support, handling both technical and customer service inquiries effectively. The sentiment across these sectors is overwhelmingly favorable, with reported improvements in customer satisfaction and operational efficiency. Their adaptive approach and commitment to continuous improvement make them a suitable partner for businesses looking for robust support solutions in dynamic environments.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

View all languages

This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

View all time zones

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

See all 46 projects
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The team met all goals for implementation and was flexible when we needed to shift timing along the way.
Read Full Review

Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
Read Full Review

Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Select Industry to see insights

Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

See all 3 projects
Reviews mention Communicative
Clients consistently praised Staffwiz LLC for their exceptional communication skills. One client noted their team as 'great communicators' and highlighted their flexibility to meet unique needs. Another client emphasized the ease of communication with specific team members, describing them as a 'pleasure to work with' and commending the well-organized onboarding process. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a strong ability to engage and respond effectively to client needs.

Recruiting Services for Education Software Company

4.5 Jan 15, 2025

The company utilized virtual meetings and email or messaging apps as their primary form of communication. They are noted as great communicators, which was one of the most impressive aspects of their service. Staffwiz LLC is described as very helpful and a pleasure to work with, indicating their strong communication skills.
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Customer Service Outsourcing for E-Commerce Platform

5.0 Jul 9, 2024

Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

4.5

Manila-based clients appreciate Staffwiz LLC's healthcare staffing solutions, including clinician hiring and support roles. They value the company's responsiveness, initiative, and assertiveness, which led to successful hires. The team’s virtual communication and project management skills ensure smooth, reliable service delivery.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Santo Tomas, Philippines

Services provided

20% Call Center Services

40% Customer Service Outsourcing

30% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.

See all 52 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Telecommunications Company
5.0 — Big Outsource provided customer support for a telecommunications company. They manage all of the client's customer support channels, including email, chat, and phone support. Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Pasig, Philippines

Services provided

10% Call Center Services

50% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Business Consulting

10% Content Moderation Services

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Pasig, Philippines

21st Floor, Robinsons Cyberscape Gamma, Ruby Road, Ortigas Center, Pasig City, Philippines 1605
Pasig, Philippines 1605
501 - 750

63288629500

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Enshored

4.8 11 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Call Center Services

30% Content Moderation Services

30% Customer Service Outsourcing +5 services

10% Back Office Outsourcing

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a provider of Contact Center Services, specializing in Customer Support Services and Call Handling. They have received overwhelmingly positive feedback, with clients highlighting their strong project management skills, adaptability, and consistent quality. Approximately 90% of reviewers praise their ability to scale efficiently and maintain low turnover rates, making them a reliable partner for telephonic support and customer service center needs.

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Reviews mention Communicative
The feedback regarding Enshored's communicative nature is overwhelmingly positive. Clients highlighted their 'open lines of communication' and 'phenomenal' project management. One client noted that Enshored provides 'routine and on-demand reports' and is 'always responsive' to their needs. Another emphasized their 'top-notch communication style and capabilities,' further stating that working with Enshored is 'easy.' This consistent feedback underscores Enshored's commitment to effective communication throughout their engagements.

Web & UI/UX Design for RV Sites Marketplace

5.0 Oct 20, 2023

Enshored has the skills to completely train their team and manage the project towards completion. They provide routine and on-demand reports, maintain very open lines of communication, and are very accommodating to work with. The Enshored team is extremely flexible and accommodating. They are always responsive to the ebb and flow of our start-up business.
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Task Automation & Data Gathering for Fintech Company

5.0 Nov 19, 2021

Enshored’s project management is phenomenal. I have no qualms about their performance and communication. For communication, we have a weekly, monthly, and quarterly business review that allows me to understand how we’re filling our capacity, what projects we have, and what questions they have. Their communication skills and obsession over quality are impressive. I’ve dealt with a couple of organizations before, but Enshored's communication style and capabilities are top-notch.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)

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Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

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Featured

What are Featured Providers?
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Manila, Philippines

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

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$10,000 – $49,000 avg. project cost for Call Center Services services in Manila

Call Center Services project highlight

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Manila, Philippines

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Manila, Philippines

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Unique expertise
Clients have highlighted Valoris Center's unique expertise in customer service operations, particularly in the financial sector. One executive noted their professional approach and reliability as key factors in their selection. The company's rapid development in offering ancillary services like CRM and IT support was recognized as a significant advantage. Overall, feedback reflects a strong sentiment towards Valoris's capability to adapt and deliver high-quality service, with a customer satisfaction score exceeding 90%.

Customer Service for Financial Brand

5.0 Jan 27, 2022

Valoris developed at a fast pace in the last years and has many side services such as CRM, IT, and employees development programs, which translate as direct benefits for us.
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1 of 2 reviews are 5 stars

2 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Outsourced

5.0 11 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

Outsourced is a versatile company offering remote staffing and software development services. The reviews highlight a 100% satisfaction rate, with clients commending their professionalism, timely delivery, and excellent communication. Notably, 40% of reviewers emphasized their cultural alignment and value for cost, while 30% praised their project management capabilities.

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Reviews mention Great team
Clients consistently highlight Outsourced's strong team and culture, noting their excellent contributions and alignment with company values. One client emphasized their impressive industry expertise and the ability to deliver projects on time, stating, 'Our team at Outsourced has been excellent throughout the years.' Overall, the sentiment regarding the team is overwhelmingly positive, with clients appreciating their collaborative spirit and professionalism.

IT Staff Augmentation for Digital Agency

5.0 Oct 23, 2023

Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence. Great people and culture.
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Custom Software Development for Boutique Supply Chain Consultancy

5.0 Jun 26, 2024

The support team were fantastic and they have Project managed the process from sales, commercial and recruiting the team perfectly. There is always great, clear communication, the follow up of otterAi notes of meetings is great and the team are always more than helpful throughout the process. No request has been too much (and there have been many!). All in all its been seemlessly project managed, communication is perfect and the team are 'just great' people. A real credit to Outsourced.
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Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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More responsive than most other service providers

Outsourced is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Quezon City, Philippines

18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
Quezon City, Philippines 1800
401 - 500

+61 2 8073 4162

Quezon City, Philippines

SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
Quezon City, Philippines 1105
76 - 100

+61 2 8073 4162

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a provider of Contact Center Services, excelling in both Inbound and Outbound Call Center operations. Reviewers consistently highlight the company's strengths in delivering excellent customer support and saving substantial time and money, with over 80% emphasizing their problem-solving abilities and pricing advantages. A notable 90% of feedback is positive, reflecting satisfaction with their telephonic support and customer care services.

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2 of 7 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Inbound Calls for Consulting Company
5.0 — Fusion BPO Services provides inbound and outbound calling services for a consulting company. They use MWP tools for agent access. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

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Pasig, Philippines

601 & 602 Orient Square Bldg
Pasig, Philippines 1600
301 - 400

02-5068932

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Featured

What are Featured Providers?

A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Manila, Philippines

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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8 of 9 reviews are 5 stars

6 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.
Read 9 Recent Reviews

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Assistring LLC

5.0 15 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Manila, Philippines

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11)

What Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.
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United States (6) England (4) Poland (1)

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

30% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% CRM Consulting and SI

Welsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.

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Industry Experience

Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Select Industry to see insights

Telecommunications Government Transportation Manufacturing Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)

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Taguig, Philippines

Upper McKinley Road
Taguig, Philippines
21 - 30

Taguig, Philippines

24 Upper McKinley Hill
Taguig, Philippines 1634
101 - 150

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

15% Call Center Services

50% Customer Service Outsourcing

15% Back Office Outsourcing +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a company specializing in contact center services, providing customer support, call handling, and telephonic support. Across reviews, clients praise Boldr.'s smooth integration, effective project management, and evolving capabilities, with approximately 90% of feedback highlighting customer satisfaction and adaptability. Clients appreciate Boldr.'s passionate team and proactive service, though they suggest remaining agile to industry changes.

See all 10 projects

2 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read more
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

14% Call Center Services

60% Back Office Outsourcing

16% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

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Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.

Customer-based Phone Support for Business Service

5.0 Aug 11, 2017

The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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2 of 4 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Calling Services for Nonprofit
4.5 — Read more
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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Emapta

4.7 3 reviews

Undisclosed

Undisclosed

10,000+

Makati, Philippines

Services provided

15% Call Center Services

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +3 services

25% IT Staff Augmentation

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention Easy to work with
Clients consistently highlight Emapta's ease of collaboration, noting their approachability and timely communication. One client remarked on the team's ability to swiftly understand project challenges and provide effective solutions, describing the partnership as an 'absolute pleasure.' The inclusive management style and responsiveness to feedback further reinforce the sentiment that Emapta is easy to work with, making them a favorable choice for project development.

Website Dev for Health Care Provider

5.0 Oct 25, 2020

The management style was inclusive and respectful with the project manager taking time to listen and take on board the thoughts of all team members. They really impressed me with their intent to completely understand our company and our challenges. An absolute pleasure to work with.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Australia (2) United States (1)

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Makati, Philippines

4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City
Makati, Philippines 1229
201 - 250

+63 2 8540 0032

Makati, Philippines

4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City
Makati, Philippines 1227
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City
Makati, Philippines 1229
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City
Makati, Philippines 1200
201 - 250

+63 2 8540 0026

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Call Center Services

40% Employer of Record (EOR) Services

25% Back Office Outsourcing +1 service

10% IT Strategy Consulting

TRU29 Solutions Inc. is a company specializing in Contact Center Services, including Outbound Call Center and Customer Support Services. Their reviews highlight a 100% success rate with exceptional management and skilled staff, emphasizing their professionalism and adaptability. Clients appreciate their timely communication and partnership-based approach, with no areas for improvement noted.

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Reviews mention Great project management
Clients have expressed strong satisfaction with TRU29 Solutions Inc.'s project management, highlighting their effective and timely delivery of services. One CEO noted, 'Very good management throughout the company,' and emphasized that any requested changes were implemented promptly and without issues. The overall sentiment reflects confidence in their ability to manage staff and operations efficiently, contributing to a 100% success rate in their projects.

Outbound Sales Campaign for Telecommunications Company

5.0 Apr 29, 2023

The project management at TRU29 Solutions Inc. was very effective. Everything was done effectively and exactly how we needed. The company demonstrated very good management throughout, and anytime changes were needed, they were implemented without any issues.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Payment Gateway Company
5.0 — A payment gateway company hired TRU29 Solutions Inc. for call center services. They’re primarily tasked with working seven hours and five days per week on customer service focused on sales and Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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Poland (1) South Africa (1) United States (1) England (1)

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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

60% Customer Service Outsourcing

10% Application Testing +2 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.

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Reviews mention Collaborative
Clients consistently highlight PartnerHero's collaborative approach and attentiveness, emphasizing their role as a true partner. One client noted their impressive ability to ensure satisfaction through biweekly syncs and timely delivery. Overall sentiment reflects a strong appreciation for the company's commitment to collaboration, with no reported areas for improvement, indicating a high level of client satisfaction.

Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs. Collaboration & Attentiveness. A true partner.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Smart Home IoT Tech Company
5.0 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and Read more
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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

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Quezon City, Philippines

60 General Aguinaldo Avenue
Quezon City, Philippines 1109
201 - 250

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

15% Call Center Services

75% Customer Service Outsourcing

10% Back Office Outsourcing

Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

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Reviews mention Collaborative
Clients consistently praised Aidey for their collaborative approach, highlighting their responsiveness and flexibility in addressing project needs. One client noted, 'Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.' Another emphasized Aidey's dedication, stating, 'They treated our business like it was their own,' showcasing a commitment to partnership and continuous improvement. Overall, sentiment regarding Aidey's collaborative nature is highly positive.

Customer Service for Digital Agency

5.0 Jan 5, 2022

Their team is very supportive and cooperative. There were times when we needed their help on holidays — they were always there for us. It is their reliability and commitment towards clients that makes them stand out.
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Call Center Services for Integration Solutions Co

5.0 Jun 16, 2025

The project management from AIDEY was very reliable and easy to work with. They always kept us informed about progress, and deliverables were consistently met according to schedule. What I appreciated most was how flexible and responsive they were — anytime we had changes, questions, or needed adjustments, they were quick to act and made sure we felt supported throughout the process. Their team was professional and attentive, and they communicated in a way that made collaboration feel effortless.
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14 of 14 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
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Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

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United States (18) India (2) Australia (1) England (1)

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Sourcefit

4.8 12 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Call Center Services

10% Accounting

10% Back Office Outsourcing +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a company specializing in Contact Center Services, including both inbound and outbound call handling, customer support, and telephonic support. Across the reviews, Sourcefit is praised for their budget-friendly pricing and value for cost, with approximately 67% of feedback highlighting their responsive communication and proactive management. However, some reviews suggest areas for improvement in productivity contribution and timely notifications of changes.

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2 of 4 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Sourcefit reflect a generally positive sentiment, highlighting their effective project management and responsiveness. Clients commend their ability to quickly meet staffing needs and provide quality resources, with one noting a 100% staffing achievement within 60 days. However, some feedback indicates areas for improvement, particularly in recruitment speed and screening processes. Overall, Sourcefit is praised for their alignment with client values and commitment to transparent communication.
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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

QA Services for Biometrics Solutions Firm
5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
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Industry Experience

Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial services

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United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)

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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

15% Back Office Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Caloocan, Philippines

4th Floor Araneta Square Mall
Caloocan, Philippines 1400
76 - 100

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Pasay, Philippines

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4 services

20% Staffing

15% Customer Service Outsourcing

10% IT Staff Augmentation

5% Recruiting

Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

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Reviews mention Accommodating
Clients consistently praise Customer Umbrella for their accommodating nature, highlighting their proactive approach to meeting specific needs. One client noted their ability to adapt strategies based on evolving requirements, stating, 'when we had new requests or changes, they were all ears.' Another emphasized their seamless integration, describing Customer Umbrella as an 'extension of our own team.' Overall, feedback reflects a strong sentiment of satisfaction with their flexibility and commitment to client success.

Customer Support Outsourcing for Game Development Company

5.0 Aug 23, 2023

Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases.
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Industry Experience

Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

24% Call Center Services

26% Back Office Outsourcing

20% Accounting +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

STAFFVIRTUAL is a Customer Support Services provider specializing in 24/7 customer care services, including order processing and customer inquiries. Their services led to a 25% increase in customer satisfaction for clients like Gymshark and Milk Makeup. Approximately 100% of reviews highlight their timely project management and adaptive service delivery, with suggestions for more proactive process improvements.

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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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United States (1) England (1)

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Mandaluyong City, Philippines

Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605
501 - 750

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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc is a Contact Center Services provider specializing in Customer Support Services, including Inbound and Outbound Call Center solutions. Reviewers consistently praise the company for its professionalism, efficiency, and ability to enhance customer satisfaction, with one feedback noting a 10% improvement in satisfaction rates. Approximately 80% of reviewers commend their customer service and call handling capabilities.

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Reviews mention Adaptable
Clients have praised Magellan Solutions Outsourcing Inc for their adaptability in meeting changing business needs. One client noted that their ability to quickly adjust services has been a significant strength, resulting in improved billing accuracy and dealer locator services. However, there is a suggestion for improvement in providing a more personalized approach to enhance customer experience. Overall, the sentiment regarding adaptability is positive, highlighting their responsiveness to client requirements.

Claims Processing for Enterprise Consumer Products Firm

4.0 Aug 12, 2017

Being able to quickly adapt to changing business needs is a strength. This adaptability has positively impacted our operational efficiency. The provider's ability to modify their approach as our requirements evolved has been beneficial.
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3 of 10 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone & Customer Support Services for Retail Company
5.0 — Read more
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

14% Call Center Services

30% Back Office Outsourcing

16% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

15% PEO/Employee Leasing

10% Sales Outsourcing

Premier BPO specializes in offering Contact Center Services and Customer Support Services. Reviews highlight their efficiency and cost-effectiveness, with 66% of clients reporting satisfaction with their services and ease of use. Customers appreciate their strong communication and timely solutions, though some mention pricing as an area for improvement. Overall, Premier BPO provides valuable support, enhancing client operations and streamlining processes.

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1 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant for IT Company
5.0 — Read more
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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

15% Back Office Outsourcing

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

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NICE inContact

3.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

50% Call Center Services

40% Customer Service Outsourcing

10% Business Consulting

NICE inContact is a contact center services provider specializing in inbound call center and customer support services. Overall, the reviews highlight their updated tools, strong communication, and responsive customer care services, with around 75% of reviewers mentioning the quality of their call handling and customer service. However, some feedback indicates areas for improvement in employee engagement due to high turnover.

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Industry Experience

NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology Media

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.
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Cedar Hill, Texas (1) New York City, New York (1) San Jose, California (1) Ashburn, Virginia (1)

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Taguig, Philippines

Picadilly Star, Suite 903 4th Ave Corner 27th St Fort Bonifacio, Global City
Taguig, Philippines 1636
50 - 75

63.02.410.4300

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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Call Center Services

40% IT Managed Services

20% Back Office Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Accessible
Clients consistently praised MainSource 365 Tech LLC for their accessibility and responsiveness. One client highlighted the team's availability through various communication channels, stating, "Always available via phone call, sms, email, and social profiles," which fostered smooth interactions. Another client noted the staff's patience and knowledge, emphasizing their commitment to providing clear updates without overwhelming the client. Overall, the sentiment reflects strong appreciation for the company's accessible and supportive approach.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Always available via phone call, sms, email, and social profiles. The best part is the fun, smooth, fast communication!
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Managed IT Services & Marketing for Home Liquidation Firm

5.0 Jul 30, 2020

They’ve been awesome. They’re knowledgeable, responsive, and available.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise MainSource 365 Tech LLC for their competitive pricing and the substantial value they deliver. For instance, one client noted their $10,000 investment yielded a 500% increase in sales within weeks, highlighting the impressive return on investment. Another client emphasized the affordability and comprehensive nature of their services, describing them as 'knowledgeable' and 'efficient.' Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service provided.
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Pasig, Philippines

Tycoon center bldg
Pasig, Philippines 1600
10 - 15

+63 9175470365

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SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a professional company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. The feedback highlights their efficiency, with 100% of reviewers noting their prompt response to customer inquiries and appreciation for their experienced agents. The company is commended for aligning its values with clients and delivering valuable services.

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1 of 4 reviews are 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, SuperStaff has received positive feedback for their professionalism, responsiveness, and effective problem-solving skills. Clients noted significant improvements, such as a 92.4 survey score and enhanced response times in operations. However, areas for improvement include the accuracy of technical guidance and optimizing idle time. Overall, the sentiment is favorable, with clients appreciating the company's commitment to quality and the ability to adapt quickly to their needs.
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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Movie Content Creation Company
4.5 — SuperStaff provides call center services for a movie content creation company. The team handles issues received from calls, WhatsApp, and emails. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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South Korea (2) United States (2)

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Manila, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% HR Outsourcing

Reliasourcing Inc is a company specializing in Contact Center Services, offering both inbound and outbound Call Center solutions with a focus on sales development. The feedback highlights their efficiency and effectiveness, with 100% of reviewers praising their ability to boost customer engagement and streamline operations, resulting in significant client growth and seamless project management.

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Reviews mention Exceptional performance
Reliasourcing Inc has received exceptional feedback for its performance, particularly highlighted by a client who praised their impressive culture, facilities, and dedication to customer service. The client reported achieving over 5,000 bookings and generating more than $2 million in revenue, alongside an impressive 80% CSAT score. They emphasized the company's reliability in meeting deadlines and responsiveness to needs, stating, "What an amazing vendor to work with!" Overall, the sentiment reflects a strong recommendation for future clients.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

What an amazing vendor to work with! Visited their site near MOA and was really impressed with their beautiful facilities, people and work culture. I've been working with Reliasource for months now and they always continue to impress with their dedication to high levels of customer service. For a strong, capable, highly proficient Disrupter BPO in the heart of Manila, I would definitely recommend Reliasource to any potential clients looking to take their business to the next level!
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0 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Tech Services Provider
4.5 — Reliasourcing Inc provided sales development representatives to cover global operations for both inbound and outbound inquiries. The project ensures that clients had the necessary information for Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Manila, Philippines

5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines
50 - 75

+639688559429

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OptimumSource

3.9 4 reviews

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

24% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +3 services

13% HR Outsourcing

13% Sales Outsourcing

12% Recruiting

OptimumSource is a back office service provider with expertise in regulatory, tax, and payments processing across multiple regions. With a strong focus on customer support services and efficiency, they have been successful in saving costs and enhancing operational capabilities for clients. Approximately 90% of reviewers commend their quick response and quality work, though 10% suggest minor improvements in report presentation.

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Reviews mention Understands their clients' needs
Clients express strong satisfaction with OptimumSource's understanding of their needs, highlighting the respectful and efficient communication from representatives. One client noted the team's ability to provide fast and effective support, describing them as 'understanding' and 'supportive.' Overall, the sentiment reflects a positive experience, with clients feeling that their requirements are thoroughly addressed, resulting in a significant reduction in workload and increased efficiency.

Payment Processing for Financial Services Industry Company

3.0 Aug 12, 2017

The attitude of the representatives are absolutely respectful, fast, understanding, and impeccably a good choice.
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Industry Experience

OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
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Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)

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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

10% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. is a customer service center specializing in Contact Center Services, including inbound and outbound call handling, customer support, and telephonic support. Reviews are mixed, with 67% positively commending their professionalism, responsiveness, and effective communication, while 33% highlight ethical concerns regarding financial practices, specifically around refunding deposits.

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2 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Helpdesk Services for AI Company
5.0 — Concert8 provided their client with 24/7 helpdesk services for an AI company. This included extensive training on the client's product and escalating tickets to in-house Read more
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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Makati, Philippines

Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 1209
76 - 100

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Motif

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Motif is a large answering service company headquartered in San Mateo, California and Ahmedabad, India. The team specializes in Call Center Services.
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Quezon City, Philippines

4/F, E-Commerce Plaza, 1 Garden Road Eastwood Cyberpark, Bagumbayan, Libis
Quezon City, Philippines 1110
21 - 30

63.2.900.1158

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Centro

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Mandaluyong, Philippines

Services provided

15% Call Center Services

30% HR Outsourcing

15% Customer Service Outsourcing +5 services

10% CRM Consulting and SI

10% IT Managed Services

10% Sales Outsourcing

5% Back Office Outsourcing

5% ERP Consulting and SI

Centro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
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Mandaluyong, Philippines

Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552
101 - 150

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

25% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Makati, Philippines

SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 1226
2001 - 5000

1639177775555

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HSN Philippines, Inc.

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Manila, Philippines

Services provided

40% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Sales Outsourcing

5% IT Managed Services

5% IT Staff Augmentation

5% Social Media Marketing

In Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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Manila, Philippines

1172 Quirino Avenue Extension
Manila, Philippines
151 - 200

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Outsource Accelerator

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Taguig, Philippines

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Business Consulting

Outsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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ePerformax Contacts Center and BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Pasay, Philippines

Services provided

100% Call Center Services

EPerformax Contacts Center and BPO is a large phone answering service in Pasay, Philippines. The team offers Call Center Services.
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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Taguig, Philippines

Services provided

15% Call Center Services

20% Custom Software Development

20% IT Staff Augmentation +5 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Taguig, Philippines

20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC
Taguig, Philippines
251 - 300

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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Mandaluyong, Philippines

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Pasay, Philippines

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Pasay, Philippines

Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300
301 - 400

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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Pasay, Philippines

Services provided

20% Call Center Services

65% Customer Service Outsourcing

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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Pasay, Philippines

14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300
501 - 750

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Firstsource Solutions

Not yet reviewed

$100,000+

< $25 / hr

1,000 - 9,999

Muntinlupa, Philippines

Services provided

45% Call Center Services

35% Customer Service Outsourcing

10% Business Consulting +1 service

10% Finance & Accounting Outsourcing (FAO)

Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Muntinlupa, Philippines

Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 1781
76 - 100

+63 2 858 2000

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Meraki Call Center Services

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Imus, Philippines

Services provided

100% Call Center Services

Meraki Call Center Services is a midsize call center founded in 2020. Their team specializes in Call Center Services.
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Datacom

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

100% Call Center Services

Located in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
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Quezon City, Philippines

Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 1110
41 - 49

63.2.802.6600

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Taguig, Philippines

16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634
201 - 250

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One Contact Center

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Pasig, Philippines

Services provided

30% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6 services

10% Sales Outsourcing

5% Content Marketing

5% Email Marketing

5% Social Media Marketing

5% Web Design

5% Web Development

Telephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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Pasig, Philippines

1605 Doña Julia Vargas Avenue
Pasig, Philippines
76 - 100

+632-8359-8142

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GlobalSky Call Center

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Pasig, Philippines

Services provided

65% Call Center Services

25% Customer Service Outsourcing

10% HR Consulting

GlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
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LaQuest Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Taguig, Philippines

Services provided

16% Call Center Services

24% Sales Outsourcing

20% Back Office Outsourcing +3 services

20% Customer Service Outsourcing

10% CRM Consulting and SI

10% IT Strategy Consulting

Sales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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OWC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

100% Call Center Services

OWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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Quezon City, Philippines

41 Commonwealth Avenue
Quezon City, Philippines 1127
1001 - 2000

+63 2 8952 9575

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Top Call Center Services & Voice Services in Manila

List of the Top Manila Call Center Companies & Voice Services

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Staffwiz LLC is very responsive

Reviewed 1 time in the past 6 months

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