Top Call Center Services & Voice Services in Manila
121 Companies
List of the Top Manila Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Read Full Review -
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
Read Full Review
Was this helpful?
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Dasmariñas, Philippines
Services provided
80% Call Center Services20% Back Office Outsourcing24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Dasmariñas, Philippines
Lot 1 BLK 15
Dasmariñas, Philippines 4114201 - 250
13522822376
Was this helpful?
-
$5,000+$25 - $49 / hr250 - 999Plaridel, Philippines
Services provided
30% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +5 services10% HR Outsourcing10% Language Interpretation10% Recruiting10% Sales Outsourcing10% Talent RepresentationGlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Manila, PhilippinesServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
Read Full Review
Was this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Flexible
Clients have consistently highlighted the flexibility of Six Eleven Global Services as a key strength. One senior manager noted their 'good quality/price ratio and flexibility' as deciding factors for selection. Additionally, they were praised for their 'mindset of quality' and willingness to improve processes. Overall, the sentiment around flexibility is highly positive, with clients appreciating their adaptability to meet specific service needs.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
Read Full Review
Was this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Professional
Overall sentiment regarding professionalism towards SupportYourApp is highly positive. Clients consistently commend their reliability, efficiency, and ability to integrate seamlessly into existing operations. Feedback highlights their proactive communication and adaptability, with one client noting, "Their professionalism and efficiency have contributed positively to our service standards." Another stated, "Their team is incredibly friendly and professional, making collaboration seamless and highly effective." Clients express satisfaction with the quality of service and responsiveness, indicating a strong alignment with their operational needs.-
Customer Support Services for HealthTech Company
5.0 May 13, 2024The SupportYourApp team is very professional. They are always delivering the promised results on time. Our communication is on-point. We enjoy collaborating with them very much.
Read Full Review -
Customer Support for Smart Communication System Provider
5.0 Mar 25, 2024Both the team’s management and the consultants themselves are always very professional. Our communication is always on-point. Upon request, SupportYourApp provides us with the information and answers we need.
Read Full Review -
Call Center Services for Meditation App
5.0 Jan 23, 2023We've consistently been able to deliver best-in-class support to our customers, in large part due to the professionalism and caliber of the SYA team.
Read Full Review -
Support for Video-Based Health & Wellness Monitor
5.0 Nov 15, 2021Their professionalism. Even though we didn’t set the easiest requirements for the team, they managed to find the support consultants we needed in the shortest time. We were very impressed with everything.
Read Full Review -
Customer Support Services for SaaS Company
4.5 Aug 5, 2021They are very professional and prompt in communicating with us.
Read Full Review
Was this helpful?
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
-
-
$1,000+< $25 / hr10 - 49City of Santa Rosa, Philippines
Services provided
35% Call Center Services40% Sales Outsourcing15% Back Office Outsourcing +1 service10% Customer Service OutsourcingCONNECTRAM PH, a Sales Outsourcing company, was launched in 2014. The agency provides Sales Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +8 services10% Customer Service Outsourcing10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
Read moreSee All Locations (2)Makati, Philippines
Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive
Makati, Philippines 1209151 - 200
Was this helpful?
-
$10,000+$25 - $49 / hr50 - 249Cabuyao, Philippines
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingStaff Callture Incorporated is a phone answering service founded in 2013. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Taguig, Philippines
Services provided
10% Call Center Services20% Back Office Outsourcing20% HR Outsourcing +5 services10% Accounting10% Executive Search10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% StaffingLaunched in 2018, C9 Staff, a midsize Back Office Outsourcing company, is headquartered in Istanbul, Türkiye and Seattle, Washington. Their team provides Back Office Outsourcing and HR Outsourcing.
Read moreSee All Locations (3)Taguig, Philippines
One Global Place Level 10-1 & Level 20-1 5th Avenue Corner 25th Street Bonifacio Global City, Metro Manila
Taguig, Philippines 163216 - 20
Was this helpful?
-
$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
10% Call Center Services50% HR Consulting20% Accounting +1 service20% Business ConsultingHR Consulting company Triple i Consulting was launched in 2007. The firm specializes in HR Consulting and Business Consulting, and is small.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Manila, PhilippinesServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$10,000 – $49,000 avg. project cost for Call Center Services services in ManilaRead Similar ReviewsCall Center Services project highlight
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
$1,000+$25 - $49 / hr50 - 249Serves Manila, PhilippinesServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
Read Full Review -
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Manila, PhilippinesServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Results-oriented
Clients express a strong sentiment regarding Valoris Center's results-oriented approach, highlighting their ability to achieve a 90% call rate within 15 minutes of lead submission. The Project Lead for an automobile producer noted Valoris's flexibility and their commitment to high-quality standards, which allows their sales team to focus on closing deals effectively. Overall, clients appreciate Valoris's adaptability and dedication to delivering measurable outcomes.-
Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
Read Full Review
Was this helpful?
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
UndisclosedUndisclosed2 - 9Makati, Philippines
Services provided
20% Call Center Services20% Mobile App Development20% Transcription +2 services20% Web Design20% Web DevelopmentE-Scribir, Inc. Is a Makati, Philippines-based call center company. They provide Call Center Services and Mobile App Development.
Read more -
$1,000+< $25 / hr50 - 249Angeles, Philippines
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Sales Outsourcing20% StaffingEstablished in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Manila, PhilippinesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.Was this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight A-Sales AB's strong value for money, noting that their pricing aligns well with project budgets. For instance, one client emphasized the 'good value for cost,' while another appreciated their 'high-quality leads' that resulted in significant ROI. Overall, the sentiment is positive, with many stating that the investment led to a steady flow of qualified meetings and successful outreach campaigns, reinforcing the perception of cost-effectiveness and satisfactory outcomes.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr50 - 249Serves Manila, PhilippinesServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for Assistring LLC highlight their exceptional operational efficiency and customer service capabilities. A Director from Media Markt praised their seamless multichannel support and improved sales performance, while the Marketing Director at Royal Nawaab noted a significant reduction in call drop rates from 40% to under 3%. Both clients emphasized Assistring's strong communication and commitment to meeting needs, underscoring their reliability as a strategic partner.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
-
UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% Sales Outsourcing10% Content Writing ServicesThe Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed10 - 49Angeles, Philippines
Services provided
20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruitment Process Outsourcing15% Sales OutsourcingThe Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Angeles, Philippines
8th Floor, Office 2, Clark City Front Mall, Clark Freeport Zone, Pampanga
Angeles, Philippines 200941 - 49
Was this helpful?
-
UndisclosedUndisclosed10 - 49Angeles, Philippines
Services provided
15% Call Center Services20% Back Office Outsourcing20% Social Media Marketing +5 services15% Accounting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Mobile App Development5% Web DesignOutsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
Read moreSee All Locations (2)Angeles, Philippines
Unit 1, 2nd Floor, Northwalk Shopping Complex, 8 MA Roxas Highway
Angeles, Philippines 200950 - 75
07 5613 2325
Was this helpful?
-
$1,000+< $25 / hr10 - 49Mabalacat City, Philippines
Services provided
30% Call Center Services30% Back Office Outsourcing30% Business Consulting +1 service10% BrandingBusiness Consulting company The Branding Bees is based in St. Petersburg, Florida and Mabalacat City, Philippines. Established in 2023, the team offers Business Consulting and Call Center Services.
Read moreSee All Locations (4)Mabalacat City, Philippines
Building 35C Philexcel Business Park, Clark Freeport Zone
Mabalacat City, Philippines 230310 - 15
+61280734109
Was this helpful?
-
UndisclosedUndisclosed10 - 49Clark Freeport Zone Clark Field, Philippines
Services provided
10% Call Center Services40% HR Consulting30% Accounting +2 services10% IT Managed Services10% Search Engine OptimizationProfitmaster BPO, Inc. Is a Clark Freeport Zone Clark Field, Philippines-based HR Consulting company. They focus on HR Consulting and Accounting.
Read more -
$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
100% Call Center ServicesMidsize call center CSP, is in Mandaluyong, Philippines. The team provides Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
100% Call Center ServicesAsia Telecom Ltd. Is a call center service. Based in Hong Kong and Pasig, Philippines, the agency was founded in 1997. Their services include Call Center Services.
Read moreSee All Locations (2)Pasig, Philippines
U1907-1910 Hanston Square Bldg., San Miguel Avenue, Ortigas Center,
Pasig, Philippines 1605Was this helpful?
-
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% IT Managed ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
Read moreSee All Locations (6)Pasig, Philippines
10 Brixton Technology Center Brixton Street Brgy Kapitolyo
Pasig, Philippines 1600Was this helpful?
-
$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
35% Call Center Services35% Sales Outsourcing15% Back Office Outsourcing +1 service15% Customer Service OutsourcingTelestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
Read moreSee All Locations (4)Makati, Philippines
Chemphil Building 2nd FL Legaspi Village,
Makati, Philippines 1229Was this helpful?
-
UndisclosedUndisclosed2 - 9Muntinlupa, Philippines
Services provided
50% Call Center Services50% TranscriptionLaunched in 2008, Reliance Transcriptions and Infotech Corp. Is a call center company and Transcription company. The small team specializes in Call Center Services and Transcription.
Read moreSee All Locations (4)Muntinlupa, Philippines
Unit 202 MSA Prime Center Prime St., Madrigal Business Park 2, Brgy. Alabang
Muntinlupa, Philippines 1780+63.2.403.9084
Was this helpful?
-
UndisclosedUndisclosed2 - 9Mandaluyong, Philippines
Services provided
50% Call Center Services30% Back Office Outsourcing20% HR OutsourcingPrimeOutsourcing Inc., a small call center company, is in Mandaluyong, Philippines. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
Services provided
20% Call Center Services24% Customer Service Outsourcing15% Graphic Design +3 services15% Search Engine Optimization15% Social Media Marketing11% Back Office OutsourcingFilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Manila Call Center Companies & Voice Services
-
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Parañaque, Philippines
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$50,000+< $25 / hr10,000+Taguig, Philippines
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
UndisclosedUndisclosed10,000+Makati, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
15% Call Center Services85% Other -
$100,000+Undisclosed10,000+Pasig, Philippines
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services75% Other -
Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
35% Call Center Services10% Sales Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Pasay, Philippines
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Ability to deliver
23.7/40.016.6/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
24% Call Center Services76% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Quezon City, Philippines
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.5/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Pasig, Philippines
Ability to deliver
24.3/40.015.8/20 Reviews3.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr250 - 999Makati, Philippines
Ability to deliver
21.6/40.016/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed250 - 999Manila, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Pasig, Philippines
Ability to deliver
17.8/40.012.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
24% Call Center Services13% Sales Outsourcing63% Other -
$5,000+Undisclosed50 - 249Quezon City, Philippines
Ability to deliver
20.6/40.013/20 Reviews2.3/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Makati, Philippines
Ability to deliver
19.3/40.011.6/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get personalized agency matches based on your project goals.