Top BPO Companies in Manila
178 Companies
List of the Top Manila BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.-
Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong overall sentiment, emphasizing effective call center services and general accounting support. Clients noted a decrease in guest complaints and a more balanced workload for employees. Impressive aspects include Connext's efficient hiring process and effective communication, particularly through virtual meetings. Suggestions for improvement include increased employee training. Overall, clients appreciate Connext's alignment with their values and the positive impact on their operations.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Manila, PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Pasay, Philippines
Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300301 - 400
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$5,000+Undisclosed250 - 999Makati, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
45% Back Office Outsourcing25% Transcription10% Call Center Services +2 services10% Customer Service Outsourcing10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Makati, Philippines
4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226101 - 150
63.2.819.3714
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$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Pasay, Philippines
14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300501 - 750
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Muntinlupa, Philippines
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 178176 - 100
+63 2 858 2000
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read moreSee All Locations (6)Quezon City, Philippines
Level 23F IBM Plaza 8 Eastwood Ave, Eastwood City Cyberpark E. Rodriguez Jr. Ave. (C-5) Bagumbayan
Quezon City, Philippines 111041 - 49
63.2.802.6600
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$10,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Taguig, Philippines
16F Three World Square, Upper McKinley Road, Fort Bonifacio,
Taguig, Philippines 1634201 - 250
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UndisclosedUndisclosed1,000 - 9,999Pasay, Philippines
Services provided
25% Back Office Outsourcing25% Transcription15% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingMicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
Read moreSee All Locations (3)Pasay, Philippines
Ocean Drive
Pasay, Philippines2001 - 5000
+63 2 34371000
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$1,000+Undisclosed250 - 999Pasig, Philippines
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
Read moreSee All Locations (2)Pasig, Philippines
1605 Doña Julia Vargas Avenue
Pasig, Philippines76 - 100
+632-8359-8142
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Quezon City, Philippines
41 Commonwealth Avenue
Quezon City, Philippines 11271001 - 2000
+63 2 8952 9575
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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$250,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingIntelassist is a Quezon City, Philippines-based telephone answering service. Founded in 2007, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Data Annotation ServicesIn Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
45% Customer Service Outsourcing32% Call Center Services18% Back Office Outsourcing +1 service5% TranscriptionAsia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
50% Back Office Outsourcing25% Call Center Services25% Data Annotation ServicesLaunched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Taguig, Philippines
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Business ConsultingOutsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Pasig, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Recruitment Process Outsourcing20% StaffingISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Manila, Philippines
Services provided
50% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.
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UndisclosedUndisclosed250 - 999Taguig, Philippines
Services provided
20% Custom Software Development20% IT Staff Augmentation15% Call Center Services +5 services10% Back Office Outsourcing10% Customer Service Outsourcing10% IT Managed Services10% Mobile App Development5% Web DevelopmentTiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
Read moreSee All Locations (2)Taguig, Philippines
20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC
Taguig, Philippines251 - 300
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Undisclosed< $25 / hr10 - 49Taguig, Philippines
Services provided
35% Staffing30% Recruiting15% Back Office Outsourcing +2 services10% Accounting10% Data Annotation ServicesSee all 2 projectsData Alike is a professional staffing agency specializing in providing temporary administrative support and back-office management. Their services are highly praised for their flexibility, competence, and alignment with client needs, with 100% of reviews positively highlighting the quality and responsiveness of their staff. Reviewers appreciate their seamless integration and effective project management, noting no areas for improvement.
Reviews mention Great team
Clients consistently express high satisfaction with Data Alike's team, highlighting their competence and effective communication. One client noted, 'The competence and ability of their staff are impressive,' and praised their quick responses to issues. Additionally, the seamless integration of Data Alike's team into existing operations has significantly improved productivity and reduced errors. Overall, the sentiment reflects a strong endorsement of Data Alike as a reliable and capable partner.-
Back Office Outsourcing for Healthcare Company
5.0 Aug 11, 2024The Data Alike team have successfully taken responsibility for various administrative duties improving the company's productivity and reducing the amount of errors committed. The Data Alike team are now able to 'jump in', and assist with a number of clerical duties when needed. Data Alike integrated seamlessly and took on various duties without any issues and well within our outlined timeline. Their Client Services Manager is a big help and manages the Data Alike staff while liaising with our team constantly.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Data Alike's strong value for cost, with remarks such as 'good value for cost' and 'high level of service/support.' Their services have been noted to improve productivity while reducing overall costs for clients. The flexibility and competence of their staff further enhance the perception of value, leading to high satisfaction levels among clients, who express no significant areas for improvement regarding pricing.Was this helpful?
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See All Locations (3)Taguig, Philippines
McKinley Pkwy, Taguig, Metro Manila, Philippines
Taguig, Philippines2 - 5
+84902322481
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$5,000+$50 - $99 / hr50 - 249Taguig, Philippines
Services provided
24% Sales Outsourcing20% Back Office Outsourcing20% Customer Service Outsourcing +3 services16% Call Center Services10% CRM Consulting and SI10% IT Strategy ConsultingSales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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$25,000+< $25 / hr50 - 249Makati, Philippines
Services provided
51% Back Office Outsourcing34% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$25,000+$25 - $49 / hr50 - 249Makati, Philippines
Services provided
30% IT Staff Augmentation20% Custom Software Development10% Back Office Outsourcing +4 services10% HR Outsourcing10% Mobile App Development10% Web Design10% Web DevelopmentSee all 7 projectsCambria Software is a versatile software development company specializing in custom software applications, web development, and IT solutions. Throughout its reviews, 85% of clients praised their communication, responsiveness, and ability to understand complex needs. Notably, they have been recognized for their ability to meet deadlines and provide creative solutions, though one review highlighted a project management challenge. Overall, Cambria Software is appreciated for its dedication and client-focused approach.
Reviews mention High-quality work
Cambria Software has received consistently positive feedback regarding their high-quality work. Clients have noted the team's ability to deliver exceptional results, with one stating they were 'simply fantastic' in development and support. Another client praised their 'phenomenal' grasp of complex concepts, achieving a 98% accuracy rate compared to 60% previously. Overall, clients appreciate Cambria's commitment, integrity, and the exceptional quality of their programming, often describing their interactions as a positive and collaborative experience.-
Custom Software Dev for Medical Assessment Company
5.0 Aug 24, 2024The CAMBRIA team gave us excellent advice always anticipating issues and challenges before we realised they existed. They consistently delivered on the time frames they stated which is amazing for such a “moving target” with a start-up company like us developing entirely new technology. This over time has ensured that even with staff changes the quality of engagement and our business outcomes has ALWAYS remained extremely high.
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Programming for E-learning Platform
4.5 May 20, 2021We're happy with the quality of work they provide and I don’t have to dot I’s and cross T’s. They do a good job of understanding what previous work was done, and using the same framework to get the look and feel.
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Industry Experience
Cambria Software has received positive feedback across various industries, including Medical, Education, IT Services, Media, and Software. In the Medical field, they excelled in developing tailored applications that significantly improved operational efficiency. In Education, their web development solutions enhanced user engagement and accessibility. The IT Services sector praised their reliability and responsiveness for custom software support. Media clients recognized their capability in creating compliance tools that reduced costs and improved accuracy. Overall, Cambria demonstrates strong expertise in delivering impactful solutions across these industries.
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Medical Education IT Services Media Software Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Cambria Software as providing excellent value for money. One client noted their services were 'good value for cost,' while another highlighted their flexibility in pricing, accommodating monthly payments for a costly project. A different review emphasized that despite a desire for lower prices, they would prefer to pay more for the superior quality and commitment received. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred.Was this helpful?
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$25,000+Undisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read moreSee All Locations (4)Quezon City, Philippines
E-Commerce Road
Quezon City, Philippines 18001001 - 2000
+1 931-551-8888
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$1,000+< $25 / hr10 - 49Quezon City, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
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$1,000+$25 - $49 / hr50 - 249Pasig, Philippines
Services provided
65% Call Center Services25% Customer Service Outsourcing10% HR ConsultingGlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
100% Call Center ServicesOWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999Pasig, Philippines
Services provided
60% Call Center Services23% AI Development14% Custom Software Development +2 services2% CRM Consulting and SI1% AccountingAptus Global Solutions Inc. Is a telephone answering service. Established in 2015, their team focuses on Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
15% Back Office Outsourcing15% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO) +6 services15% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (3)Makati, Philippines
17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
Makati, Philippines 1227201 - 250
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% Sales Outsourcing +2 services13% Back Office Outsourcing12% Call Center ServicesAxiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Taguig, Philippines
Services provided
100% Customer Service OutsourcingHeadquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
Read moreSee All Locations (2)Taguig, Philippines
Level 9, Arthaland Century Pacific Tower, 30th Street corner 4th and 5th Avenues
Taguig, Philippines251 - 300
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingSee all 4 projectsLoop Contact Solutions is a sales and customer support company offering services such as lead generation, appointment setting, and customer service management. Reviews indicate a 75% positive reception, highlighting their promptness in customer ticket response and ability to meet sales goals. However, 25% of reviews express dissatisfaction with their project management and communication, suggesting areas for improvement.
Reviews mention Efficient
Clients have expressed a highly positive sentiment towards Loop Contact Solutions' efficiency. OneBlade's COO highlighted significant improvements in their first response time to customer tickets, reducing delays from over 48 hours to under 24 hours. The team is noted for their quick adaptability and responsiveness, with daily communication and proactive ticket management. Their ability to learn swiftly and manage customer interactions effectively further underscores their commitment to operational efficiency.-
Customer Support for Razor Manufacturing Company
5.0 Sep 7, 2022Our first response time (FRT) to customer tickets has significantly improved. In the past we were seeing more than 48 hours go by, sometimes 4-5 days, before an email was answered. Today SLA is responses within 24 hours, and live chat response within 3 minutes. They learn fast. They work very fast as well. They keep our ticket queue cleared out at the end of the day almost every day.
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0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Loop Contact Solutions indicates significant dissatisfaction, with one review highlighting poor communication, inconsistent delivery, and a lack of accountability. The client, a COO of a medical services company, reported that the engagement created more friction than it resolved, leading to a decision not to continue the partnership. Overall sentiment is negative, emphasizing the need for improved project management and responsiveness to client needs.Was this helpful?
Industry Experience
Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements.
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Consumer Products Manufacturing Beauty & Cosmetics HealthcareWas this helpful?
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$1,000+< $25 / hr10,000+Pasig, Philippines
Services provided
60% Call Center Services40% Customer Service OutsourcingStartek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Pasig, Philippines
Silver City 3 Frontera Verde Brgy Ugong Frontera Verde
Pasig, Philippines 1609301 - 400
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$1,000+$25 - $49 / hr1,000 - 9,999Parañaque, Philippines
Services provided
50% Back Office Outsourcing25% Transcription15% Call Center Services +1 service10% Customer Service OutsourcingRoyal Global Services, Inc is a large Back Office Outsourcing company. They specialize in Back Office Outsourcing and Transcription and were founded in 1978.
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$250,000+Undisclosed10,000+Taguig, Philippines
Services provided
10% AI Development10% Application Testing10% Blockchain +7 services10% Branding10% Call Center Services10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (7)Taguig, Philippines
West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
Taguig, Philippines 16342001 - 5000
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$10,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
25% Back Office Outsourcing25% Business Consulting25% Call Center Services +1 service25% Sales OutsourcingWireTask is a midsize Business Consulting company located in Docklands, Australia and Dhaka, Bangladesh. Their services include Business Consulting and Call Center Services.
Read moreSee All Locations (3)Pasig, Philippines
3 Doña Julia Vargas Avenue
Pasig, Philippines2 - 5
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Recruitment Process Outsourcing20% Back Office Outsourcing15% Customer Service Outsourcing +4 services10% Business Consulting10% HR Outsourcing10% Market Research10% Other Digital MarketingOne Outsource is a midsize Recruitment Process Outsourcing company established in 2003. Their services include Recruitment Process Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Taguig, Philippines
Services provided
40% Back Office Outsourcing20% Accounting10% Graphic Design +3 services10% IT Managed Services10% Recruiting10% Search Engine OptimizationDiversify Offshore Staffing Solutions is a Back Office Outsourcing company. They were established in 2011, and their services include Back Office Outsourcing and Accounting.
Read moreSee All Locations (3)Taguig, Philippines
27th Floor, Twenty-Four Seven McKinley Building, 7th Ave. Corner 24th Street
Taguig, Philippines 1634501 - 750
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$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service25% StaffingCall center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
35% Back Office Outsourcing35% Call Center Services30% Social Media MarketingYugorithm is a Manila, Philippines-based telephone answering service. They offer Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Makati City, Philippines
Services provided
35% Accounting35% Finance & Accounting Outsourcing (FAO)30% Back Office OutsourcingIMS Decimal, a Finance & Accounting Outsourcing (FAO) company, was founded in 2006. The team focuses on Finance & Accounting Outsourcing (FAO) and Accounting.
Read moreSee All Locations (3)Makati City, Philippines
Salcedo Village, 156 H.V. Dela Costa, Makati
Makati City, Philippines 12262001 - 5000
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
35% Employer of Record (EOR) Services25% Call Center Services15% Back Office Outsourcing +5 services5% HR Outsourcing5% PEO/Employee Leasing5% Recruiting5% Recruitment Process Outsourcing5% StaffingSee all 1 projectsDesigning solutions that TRULY suit your business needs! Yes, you read it right. We are indeed a BPO firm that designs services and solutions that will suit your need instead of the other way
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$10,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
20% Back Office Outsourcing20% Business Consulting20% Call Center Services +2 services20% Customer Service Outsourcing20% Data Annotation ServicesBusiness Consulting company CS Proz Inc. Provides Business Consulting and Call Center Services. They were launched in 2020.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
60% Employer of Record (EOR) Services10% Back Office Outsourcing10% Customer Service Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% HR OutsourcingKMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Recruitment Process Outsourcing +3 services20% Social Media Marketing10% Business Consulting10% HR OutsourcingTAP Virtual Solutions is a social media marketing firm. The midsize Quezon City, Philippines-based team provides Social Media Marketing and Back Office Outsourcing. The company was launched in 2023.
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$10,000+< $25 / hr50 - 249Imus, Philippines
Services provided
100% Call Center ServicesMeraki Call Center Services is a midsize call center founded in 2020. Their team specializes in Call Center Services.
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Recruitment Process OutsourcingWAGMI Solutions, a telephone answering service, is located in Makati, Philippines. They specialize in Call Center Services and Back Office Outsourcing and were established in 2021.
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$1,000+< $25 / hr10 - 49Santa Maria, Philippines
Services provided
30% Call Center Services16% Customer Service Outsourcing14% Back Office Outsourcing +5 services10% HR Outsourcing10% Recruiting10% Sales Outsourcing5% Other Marketing5% Web DesignRemote Center is a small call center company founded in 2021. Their team provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10 - 49Makati, Philippines
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Phoenix Virtual Solutions is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing.
Read moreSee All Locations (1)Makati, Philippines
6795 Ayala Ave
Makati, Philippines 122741 - 49
0917 114 2569
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Manila BPO Services
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.1/40.016.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
34.8/40.015.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr10,000+Canton, OH
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
32.2/40.015.2/20 Reviews7.6/10 Clients & Experience9.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Long Beach, CA
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$100,000+Undisclosed10,000+Singapore, Singapore
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.6/40.015.8/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
32.4/40.018.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Las Vegas, NV
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.7/40.019/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Clarksville, TN
Ability to deliver
22/40.013/20 Reviews2.1/10 Clients & Experience6.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Miami, FL
Ability to deliver
23.7/40.016.6/20 Reviews0/10 Clients & Experience7.1/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Varna, Bulgaria
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$10,000+< $25 / hr250 - 999Makati, Philippines
Ability to deliver
21.6/40.016/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Sandy, UT
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
31.3/40.016.4/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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