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A proud member of the Equicom Group, Equicom Services, Inc. (EquiServe) is a trusted ISO-certified BPO provider in the Philippines. Established in 2011 and headquartered in Makati City, EquiServe operates across Manila, Cebu, and Legazpi with over 1,000 professionals.
We deliver end-to-end business process outsourcing solutions in Finance, HR, IT, Back Office, and Contact Center operations—helping clients improve efficiency, reduce costs, and drive growth.
Certified by TUV Rheinland, EquiServe holds ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security) certifications, ensuring world-class standards across all four strategic locations.
At, EquiServe, our goal is to be an authentic extension of our client's business, allowing them to focus on their core business and maintaining their customers.
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
1,000 - 9,999
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Locations
Manila, Philippines
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Year founded
Founded 2011
1 Locations
- Manila , Philippines
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Customer Service Outsourcing
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Industries
- Medical
- 50%
- Financial services
- 20%
- Information technology
- 15%
- Telecommunications
- 10%
- Supply Chain, Logistics, and Transport
- 5%
Clients
- Enterprise (>$1B)
- 40%
- Midmarket ($10M - $1B)
- 40%
- Small Business (<$10M)
- 20%
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Our Story
Mission
We aim to advance employees’ well-being and unlock their potential so we can effectively enhance operations performance and exceed our clients and shareholders requirements through and exceed our continuous improvement of business processes.
VisionTo be a pillar of operational excellence
ObjectiveHelp you realize efficiencies and profitability, redirect your focus to product and service development, and leverage strategic partnerships to achieve your goals.
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Aldrene Mon Handa