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Top Back Office Outsourcing Companies in Manila

Ratings Updated: December 25, 2025

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Growth Hub

4.8 16 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Serves Manila, Philippines

Services provided

60% Back Office Outsourcing

25% AI Development

15% Data Annotation Services

Growth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.

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0 of 2 reviews are 5 stars

1 new review for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on Growth Hub highlights a strong performance in data research and project management. Clients commend the team's professionalism, timely delivery, and responsiveness to needs, with one noting significant market engagement due to Growth Hub's research. Minor data issues were mentioned, but overall satisfaction was high. The ability to provide customized solutions and maintain effective communication were frequently praised, indicating a solid alignment with client expectations and goals.
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4 of 5 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing & Task Automation for Finance Firm
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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England (8) United States (3) Italy (1) Singapore (1)

Udaipur, India

Shriram Automall India Limited Jhamarkotra, Road, near HP Petrol Pump, Eklingpura, Udaipur, Rajasthan 313001, India
Udaipur, India 313001
101 - 150

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Unity Communications

4.9 44 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a business process outsourcing (BPO) company specializing in back office and administrative support services. The reviews consistently highlight their professional and responsive approach, with a focus on delivering timely results and effective communication. Approximately 83% of reviews mention their strong alignment with company values and budget-friendly pricing, while 67% of reviewers commend their seamless integration and ability to scale services efficiently.

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Reviews mention Open to feedback
Clients highlighted Unity Communications' responsiveness and openness to feedback as key strengths. One client noted, "I provided feedback always and they understood and improved as time went by," indicating a positive sentiment towards their adaptability. Additionally, the client's appreciation for the team's willingness to learn further emphasizes their commitment to continuous improvement. However, there are concerns regarding the accuracy of quality evaluation reports, suggesting room for enhancement in performance assessment methods.

Customer Service Outsourcing for Consumer Products Company

5.0 Feb 27, 2025

I provided feedback always and they understood and improved as time went by. They have been very responsive and it's seen with how our KPI's improved.

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7 of 8 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Billing Services for Mental Health Services Company
5.0 — Unity Communications provides billing services for a mental health services company. The team manages day-to-day billing tasks, processes patient claims, and handles accounts receivable. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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Parañaque, Philippines

7th Floor, Block 2, Lot 5, Aseana City
Parañaque, Philippines 1700
501 - 750

480-550-8700

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a Business Process Outsourcing (BPO) company specializing in Remote Office Support and Administrative Outsourcing. They consistently receive high praise for their responsiveness, professionalism, and ability to meet client needs, with no negative feedback recorded. Approximately 87% of reviews highlight their thorough and efficient service, and about 73% mention their impressive project management and communication skills.

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21 of 21 reviews are 5 stars

13 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent feedback highlights a strong overall sentiment towards Remote CoWorker, emphasizing their responsiveness and effective project management. Clients praised the swift onboarding process and high-quality virtual assistants, noting specific examples such as the seamless integration of administrative tasks and significant time savings. For instance, one client highlighted a reduction of 10-15 hours per week in administrative duties. The company's commitment to understanding client needs and delivering tailored solutions has been consistently commended, with no major areas for improvement identified.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Taguig, Philippines

5th Ave & 26th St
Taguig, Philippines
1001 - 2000

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Back Office Outsourcing

60% Customer Service Outsourcing

20% Call Center Services

Helpware is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Remote Office Support. The reviews highlight their exemplary staff, proactive communication, and efficient delivery, with 100% of the feedback indicating satisfaction with quality, timeliness, and cost-effectiveness. Reviewers particularly commend their ability to scale and maintain low turnover.

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Reviews mention Easy to work with
Overall, clients consistently report that Helpware is exceptionally easy to work with. For instance, one client highlighted their 'extremely responsive' communication and proactive updates, while another praised Helpware's adaptability to their processes, making collaboration seamless. Additionally, Helpware's team is noted for their professionalism and empathy, further enhancing the working relationship. Clients appreciate their commitment to quality and timely delivery, resulting in a high level of satisfaction across various projects.

Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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Staff Augmentation for Computer Software Company

4.5 Oct 24, 2019

We are a remote business so it has been easy to make them as part of our team. They have found two spectacular people who have been a pleasure to work with. They have been very helpful in addressing any of our concerns.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staff Aug & Back Office Outsourcing for Cybersecurity Co
5.0 — Helpware provided staff augmentation for a cybersecurity company. Helpware assembled a team of 15 resources and provided best practices and process training to support the client's alert monitoring Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Taguig, Philippines

20th floor, Picadilly Star, 4th ave
Taguig, Philippines 1636
751 - 1000

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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

15% Back Office Outsourcing

50% Customer Service Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a Business Process Outsourcing (BPO) company specializing in remote back office solutions and administrative support services. The reviews convey positive feedback, highlighting their flexibility, genuine partnership approach, and cost-saving abilities. Clients report significant savings and enhanced efficiency, with one noting a $6 million annual saving. However, some mention that hiring can be slightly slower than other BPOs, yet retention rates are commendably high. Overall, Boldr. is esteemed for its strong culture and commitment to its partners.

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Reviews mention Helpful
Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.

PEO Support for Baby Registry Platform

4.5 Aug 12, 2022

With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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3 of 4 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

BPO, EOR & Customer Service Outsourcing for Online Platform
5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino
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Enshored

4.8 11 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

10% Back Office Outsourcing

30% Content Moderation Services

30% Customer Service Outsourcing +5 services

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a Business Process Outsourcing (BPO) company specializing in back office services, administrative support, and remote office solutions. They excel in delivering tailored remote back office and customer service solutions, achieving a satisfaction rate of over 90% in meeting Service Level Agreements. Reviewers consistently commend Enshored's project management, communication skills, and ability to adapt to specific business needs, highlighting their proactive approach and cost efficiency.

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Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.
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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

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This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)
Pasig, Philippines

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

286318857

Pasig, Philippines

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605
751 - 1000

+63 02 8876 1973

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

10% Back Office Outsourcing

30% Recruiting

15% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Reviews mention Well-organized projects
Clients have consistently praised Staffwiz LLC for their well-organized project management. One client noted that the onboarding process for new customer service agents was smooth and efficient, with integration completed within two weeks. The team, including members Michelle and Jerick, was highlighted for their excellent communication and detailed approach to hiring. Overall, client sentiment reflects a high level of satisfaction with the organization and execution of projects.

Customer Service Outsourcing for E-Commerce Platform

5.0 Jul 9, 2024

Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact.
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

30% Back Office Outsourcing

40% Customer Service Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.

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10 of 10 reviews are 5 stars

10 new reviews for Back Office Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

20% Back Office Outsourcing

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO) +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)
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Emapta

4.7 3 reviews
Verified

Undisclosed

Undisclosed

10,000+

Makati, Philippines

Services provided

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

25% IT Staff Augmentation +3 services

15% Call Center Services

5% Engineering

5% HR Consulting

Emapta is a business process outsourcing (BPO) company that provides human resource management, payroll, and office amenities, among other services. The reviews highlight Emapta's ability to source talented professionals and enhance organizational productivity, with 100% of reviews mentioning positive impacts on team efficiency and satisfaction. Areas for improvement include enhancing accuracy in attendance tracking and addressing technical issues with banking partners.

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Reviews mention High-quality work
Clients express a strong sentiment of high-quality work from Emapta, highlighting their effective human resource management and supportive work environment. One CEO noted that Emapta met expectations and improved team productivity, especially during the transition to remote work. They praised Emapta's attentive communication and reliable services, stating, 'Emapta is probably one of the best out there.' Overall, client feedback reflects satisfaction with the quality and efficiency of Emapta's services.

BPO Services for Health Company

4.0 Nov 11, 2020

Emapta has been able to deliver and meet our expectations. Their working environment has helped increase my team’s productivity and efficiency at work. When COVID-19 started, they also helped us in our transition to a remote working system.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Emapta's competitive pricing and exceptional value for money. For instance, the CEO of LifeDNA noted that Emapta delivered excellent service and talent while ensuring a stress-free experience, reflecting strong value. Similarly, the Medical Director of Priority Care Medical emphasized Emapta's cost-effectiveness in reducing development expenses without compromising quality. Overall, feedback indicates a positive sentiment regarding Emapta's pricing structure and the quality of services provided, making it a favorable choice for various projects.
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Australia (2) United States (1)

This provider is fluent in 5 languages:

English

Japanese

German

Spanish

French

This provider is available in 7 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)
Makati, Philippines

4th, 5th, 6th, 10th, and 11th, PNB Makati Bldg., 6754 Ayala Avenue, Makati City
Makati, Philippines 1229
201 - 250

+63 2 8540 0032

Makati, Philippines

4th Floor, BDO Equitable Tower, 8751 Paseo de Roxas, Bel-Air Makati City
Makati, Philippines 1227
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor & 7th Floor, 6780 Building, 6780 Ayala Avenue, Makati City
Makati, Philippines 1229
151 - 200

+63 2 8540 0032

Makati, Philippines

2nd Floor, Goodland Building, 377 Senator Gil Puyat Avenue, Makati City
Makati, Philippines 1200
201 - 250

+63 2 8540 0026

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Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8 services

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Booth & Partners is a Business Process Outsourcing company specializing in Remote Administrative Support Services and Offshore Administrative Solutions. Overall, they receive positive reviews, with clients highlighting their customer-focused approach and adaptability. About 80% of reviewers commend their efficiency and support, while areas for improvement include optimizing operational costs and enhancing feedback processes.

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6 of 8 Back Office Outsourcing reviews are 5 stars

4 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back-Office Outsourcing for Environmental Nonprofit
4.0 — Booth & Partners provides ongoing back-office support for an environmental nonprofit. The team assists with email support, document review, and invoice tracking to help the client expand their Read more
Read 8 Reviews

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More responsive than most other service providers

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

United States (8) Australia (5) Canada (1) Portugal (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 12 time zones:

Middle East Time (MET)

Central African Time (CAT)

Eastern African Time (EAT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Makati, Philippines

14th Floor 107 Aguirre Street, Legazpi Village, Makati City, Metro Manila, Philippines
Makati, Philippines 1229
501 - 750

+63 2 8 529-4491

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Penbrothers

5.0 1 review
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

15% Back Office Outsourcing

15% PEO/Employee Leasing

15% Recruiting +5 services

15% Staffing

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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Makati, Philippines

OPL Building, 100 Don Carlos Palanca Street, Legaspi Village, Barangay San Lorenzo
Makati, Philippines 1229
1001 - 2000

632 8541 5840

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Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

Lahore, Pakistan

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Quezon City, Philippines

E-Commerce Road
Quezon City, Philippines 1800
1001 - 2000

+1 931-551-8888

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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +2 services

10% Customer Service Outsourcing

10% IT Staff Augmentation

Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.

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0 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for AdTech Company
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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Taguig, Philippines

19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 1634
1001 - 2000

+63287796540

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

60% Back Office Outsourcing

16% Customer Service Outsourcing

14% Call Center Services +1 service

10% Sales Outsourcing

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.

Customer-based Phone Support for Business Service

5.0 Aug 11, 2017

The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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Pasig, Philippines

Level 37 Robinsons Cyberscape Beta Topaz & Ruby Roads, Ortigas Center
Pasig, Philippines
751 - 1000

63.667.6800

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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Back Office Outsourcing

60% Customer Service Outsourcing

10% Application Testing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a Back Office Services company specializing in Remote Office Support and Business Process Outsourcing. Client feedback is overwhelmingly positive, with 100% of reviewers noting their proactive approach and client satisfaction focus. PartnerHero is praised for adapting to evolving client needs and fostering strong company values, ensuring high levels of service quality and timely deliverables.

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Reviews mention Timely
Overall, client feedback regarding timeliness highlights PartnerHero's impressive project management capabilities. One client noted, "They’re on top of the project; the team is timely and well-organized," while another praised their punctuality, stating, "PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs." These sentiments reflect a strong overall satisfaction with PartnerHero’s ability to meet deadlines and maintain effective communication throughout the projects.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

They’re on top of the project; the team is timely and well-organized. PartnerHero is very responsive, and we’re happy with their performance. We have a standing weekly meeting to cover everything we need to do. Overall, we have constant communication through our integrated Slack channel, Service Cloud, and Grasshopper.
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Customer Service Support for GXVE Beauty by Gwen Stefani

5.0 Mar 1, 2023

PartnerHero was constantly on time and ensured our satisfaction through biweekly syncs.
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0 of 1 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)
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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

25% Back Office Outsourcing

20% Accounting

20% Custom Software Development +2 services

20% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

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Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
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More responsive than most other service providers

Cloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Makati, Philippines

39th Floor, Tower 2, RCBC Plaza, Ayala Avenue, Makati Central Business District, Metro Manila, Philippines
Makati, Philippines
2001 - 5000

+1 800 730 8615

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TRU29 Solutions Inc.

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Pasig, Philippines

Services provided

25% Back Office Outsourcing

40% Employer of Record (EOR) Services

25% Call Center Services +1 service

10% IT Strategy Consulting

TRU29 Solutions Inc. is a versatile business process outsourcing company offering services in HR management, outbound sales, customer support, and social media management. The company receives overwhelmingly positive feedback, with clients praising their professionalism, responsiveness, and adaptability. Approximately 100% of reviewers highlight their effective management and exceptional service delivery, although some note minor areas for improvement in communication timeliness.

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Reviews mention Professional
Clients have consistently praised TRU29 Solutions Inc. for their professionalism and effective communication. One client highlighted their 'professionalism and basing cooperation on a partnership relationship' as a standout quality. Additionally, the company is noted for being highly responsive, with daily updates and quick resolutions to issues. Overall, the sentiment regarding their professionalism is overwhelmingly positive, with no significant areas for improvement identified.

Call Center Services for Payment Gateway Company

5.0 Sep 30, 2021

They are contactable and write back quickly on any issue. Every day we have a call on which there are updates. Professionalism and basing cooperation on a partnership relationship was most impressive.
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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients commend TRU29 Solutions Inc. for offering excellent value for money, with one stating, "Pricing was not a huge issue for us as we were prepared to pay more; however, TRU29 gave us an excellent deal lower than expected." Another client highlighted their "good value for cost" and responsiveness, contributing to overall satisfaction. The sentiment across reviews reflects a positive perception of the company's pricing relative to the quality of services provided.
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Poland (1) South Africa (1) United States (1) England (1)

Pasig, Philippines

10th Floor Strata 2000, Emerald Avenue, Ortigas Center
Pasig, Philippines 1605
101 - 150

+63 2 8404 2744

Pasig, Philippines

11th Floor Strata 2000 Emerald Avenue Ortigas Center
Pasig, Philippines 1605
201 - 250

+63 2 8404 2744

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Pasig, Philippines

Services provided

10% Back Office Outsourcing

40% Call Center Services

30% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Reviews mention Exceeds expectations
Fusion CX has consistently exceeded client expectations, as highlighted by a senior executive from OYO, who praised their dedication and problem-solving attitude. The structured recruitment process and streamlined workflow further contributed to a successful partnership, reinforcing the company's reputation as a reliable vendor in call center operations. While there is room for improvement in technology-based solutions for reporting, the overall sentiment remains highly positive.

Call Center Services for Hospitality Company

4.5 Jun 6, 2022

One of the most dedicated partner we have worked with across multiple vendors. Fusion has always exceeded our expectations.
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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)
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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Taguig, Philippines

Services provided

10% Back Office Outsourcing

50% Customer Service Outsourcing

30% Call Center Services +1 service

10% CRM Consulting and SI

Welsend is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support. They consistently deliver high-quality service, with reviews praising their superior project management and professionalism. Approximately 80% of reviews highlight their effective staffing solutions, although some suggest improvement in hiring capabilities. The company is noted for its reliable Remote Office Support and Offshore Back Office solutions.

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Reviews mention Receptive
Clients have consistently praised Welsend for their receptiveness and attention to detail. A Senior Business Director highlighted their effective communication, stating, 'Welsend's project management abilities impressed me greatly. They were attentive to our needs and receptive to our viewpoints.' Regular meetings and timely responses to issues further underscored their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Welsend's flexibility and professionalism in addressing client needs.

Call Center Services for Telecommunications Company

5.0 Dec 11, 2023

We have been able to maintain very effective communication and exchange with the Welsend team throughout our partnership so that we can raise needs, issues or change requests at any time, via emails, phone calls, regular meetings or an online project management tool. I have always been impressed with Welsend's responsiveness. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.
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2 of 2 Back Office Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Airline
5.0 — Welsend had sent 300 staff members to provide call center services for an airline. These included project managers, operation managers, floor supervisors, team managers and more. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)
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Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With a strong focus on cost-effective solutions and excellent communication, 100% of reviewers praise their ability to manage offshore teams efficiently and deliver high-quality results over long periods. Their responsiveness and team management are particularly highlighted by clients.

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2 of 2 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Outsourcing Services for Video Production Services Firm
5.0 — Outsourced manages the offshore staff of a video production services firm. The team is responsible for managing the client's entire offshore team in the Philippines. Read more
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

Quezon City, Philippines

18 Floor, Citibank Square, Eastwood City Cyberpark, Quezon City, Metro Manila
Quezon City, Philippines 1800
401 - 500

+61 2 8073 4162

Quezon City, Philippines

7th Floor, Zeta Tower, Bridgetowne, Quezon City, Metro Manila
Quezon City, Philippines 1800
101 - 150

+61 2 8073 4162

Quezon City, Philippines

SM North EDSA Tower 1, North Avenue, Quezon City, Metro Manila
Quezon City, Philippines 1105
76 - 100

+61 2 8073 4162

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

10 - 49

Manila, Philippines

Services provided

10% Back Office Outsourcing

75% Customer Service Outsourcing

15% Call Center Services

Aidey is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Back Office Solutions. The reviews indicate a 100% satisfaction rate, with clients praising their effectiveness in reducing processing times by up to 70%, enhancing customer satisfaction, and their impressive attention to detail. Approximately 75% of clients highlighted their excellent communication and adaptability to company-specific needs.

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8 of 8 reviews are 5 stars

4 new reviews for Back Office Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 8 times in the past 6 months
Recent reviews for Aidey reflect a strong overall sentiment, highlighting their reliability and efficiency. Clients noted a 70% reduction in wait times and a rise in customer satisfaction ratings, with one client mentioning their NPS improved from 34 to 49. The team's emotional intelligence and attention to detail were frequently praised. Areas for improvement included onboarding processes and initial training, but feedback showed Aidey was responsive and willing to adapt quickly to client needs.
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4 of 4 Back Office Outsourcing reviews are 5 stars

4 new reviews for Back Office Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
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Industry Experience

Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare

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United States (18) India (2) Australia (1) England (1)

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Boutique Outsource Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

50% Back Office Outsourcing

25% HR Outsourcing

25% IT Managed Services

Boutique Outsource Solutions is a Business Process Outsourcing (BPO) company specializing in offshore back office and administrative support services. The reviews highlight a 100% positive feedback rate, emphasizing their cultural alignment, timely delivery, and commitment to sourcing and retaining suitable candidates. Clients are particularly impressed by their dedication to building team culture.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Offshore Outsourcing for Financial & Legal Services Provider
5.0 — Boutique Outsource Solutions has sourced and managed a localized HR support team to help a financial and legal services provider with back-office processing and concierge solutions. Read more
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Industry Experience

Boutique Outsource Solutions has demonstrated expertise primarily in the Legal and Finance industries. Clients commend their ability to provide tailored offshore back-office and concierge solutions, highlighting strengths in team sourcing and management. Overall sentiment is highly positive, particularly regarding their cultural alignment and commitment to client needs, making them a strong candidate for projects within these sectors.
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Legal

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Pasig, Philippines

Level 11, Wynsum Corporate Plaza, Emerald Avenue, Ortigas Center, Pasig City, Philippines 1605
Pasig, Philippines 1605
101 - 150

+61 7 3106 1223

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Open Access BPO

5.0 1 review

$10,000+

$50 - $99 / hr

1,000 - 9,999

Makati, Philippines

Services provided

30% Back Office Outsourcing

50% Customer Service Outsourcing

10% Transcription +1 service

10% Translation

Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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Industry Experience

Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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Makati, Philippines

19/F 6783 Robinsons Summit Center, Ayala Avenue,
Makati, Philippines 1200
501 - 750

1-888-888-1519

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Catalyst BPX

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

15% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Employer of Record (EOR) Services +2 services

20% Recruitment Process Outsourcing

15% Customer Service Outsourcing

Catalyst BPX is a business process outsourcing firm specializing in back office services such as administrative support and remote office solutions. Reviews highlight their agility, value for cost, and proactive support, with 100% of clients noting their impressive commitment to client success. Some mention their need for growth in certain infrastructure areas as a young company.

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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Philippines (1) United States (1)

1 of 1 Manila-based review is 5 stars

$10,000 – $49,000 avg. project cost for Back Office Outsourcing services in Manila

Back Office Outsourcing project highlight

Back-Office & EOR Services for Social Media Platform
5.0 — Catalyst BPX provides employer-of-record (EOR) services for a social media platform. The team is responsible for sourcing candidates, onboarding services for contractors, and contract negotiations. Read more
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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Pasay, Philippines

Services provided

20% Back Office Outsourcing

20% IT Managed Services

20% Staffing +4 services

15% Customer Service Outsourcing

10% Call Center Services

10% IT Staff Augmentation

5% Recruiting

Customer Umbrella is a provider of Remote Back Office Solutions and Administrative Outsourcing services. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their expertise, professionalism, and commitment to outstanding service. Clients consistently commend their seamless integration into existing workflows and their proactive approach to problem-solving. Notably, their dedication to customizing solutions is frequently mentioned, ensuring alignment with each client's unique needs and business values.

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6 of 6 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Support for Photo Organization Platform
5.0 — Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated Read more
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Industry Experience

Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

Pasay, Philippines

Roxas Boulevard
Pasay, Philippines
101 - 150

+359885379385

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PREMIUMHELP

5.0 4 reviews

$1,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

60% Back Office Outsourcing

20% Social Media Marketing

10% Customer Service Outsourcing +1 service

10% Graphic Design

PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.

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Industry Experience

PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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Education

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.
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Makati, Philippines

2210 Chino Roces Ave
Makati, Philippines 1233
151 - 200

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MySigrid

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Taguig, Philippines

Services provided

50% Back Office Outsourcing

10% HR Outsourcing

5% Accounting +7 services

5% Call Center Services

5% Corporate Travel Management

5% Customer Service Outsourcing

5% Document Digitization & Management

5% Finance & Accounting Outsourcing (FAO)

5% Market Research

5% Transcription

MySigrid is a virtual assistant service provider known for offering organizational support and administrative services. With 100% positive feedback across its reviews, clients commend MySigrid for its effective communication and timely delivery, highlighting its ability to enhance workflow and provide valuable assistance tailored to specific client needs.

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Reviews mention Unique expertise
The feedback regarding MySigrid's unique expertise is overwhelmingly positive. Clients appreciated their ability to facilitate access to global markets and effectively manage client interactions without missing opportunities. A CEO from a private investment firm noted their impressive project management and cultural fit, stating, 'All of the above' when asked about what was unique. Overall, clients found MySigrid's services to provide great value and align well with their strategic goals.

Customer Service Outsourcing for Private Investment Firm

5.0 Aug 31, 2023

The company demonstrated its unique expertise in managing client interactions effectively by setting meetings with important clients without missing interactions. This showcases their ability to handle complex communication tasks with precision. The seamless coordination and timely execution of tasks are a testament to their specialized skills.
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Industry Experience

MySigrid has garnered positive feedback in the Financial Services and Wellness & Fitness industries. In Financial Services, their expertise facilitated access to global markets, enhancing client interactions and community building. Clients appreciated their project management and value for cost. In Wellness & Fitness, they provided effective organizational support for mental health professionals, significantly improving workflow and service delivery. Overall, MySigrid excels in client communication, adaptability, and delivering tailored solutions across diverse sectors.
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Wellness & Fitness Financial services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight MySigrid's competitive pricing and strong value for money. One CEO noted the company's 'good value for cost' and 'pricing fit our budget,' while a licensed psychotherapist emphasized their 'top-notch services at a good price point.' Overall, the sentiment reflects satisfaction with the affordability and quality of services provided.
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Taguig, Philippines

Picadilly Star Building, btwn 4th Ave. & 27th St.
Taguig, Philippines 1632
21 - 30

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Sourcefit

4.9 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Back Office Outsourcing

10% Accounting

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a Business Process Outsourcing firm providing Offshore Back Office and Administrative Support Services. Clients appreciate their effective communication and project management, with 75% highlighting prompt responsiveness. While most feedback is positive, noting smooth transitions and operational improvements, some suggest enhanced initiative for process improvement. Sourcefit's cultural alignment and cost-effectiveness are recurrently praised across reviews.

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1 of 2 reviews are 5 stars

2 new reviews for Back Office Outsourcing services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Sourcefit highlight strong project management and effective communication, with clients appreciating the team's responsiveness and support. A VP of Operations noted their impressive management and timely delivery, although they faced employee retention challenges. Similarly, a Vendor Ops Manager praised Sourcefit for a smooth transition and quick hiring, while suggesting improvements in proactive process initiatives. Overall, feedback reflects a positive sentiment towards Sourcefit's capabilities and commitment to client needs.
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3 of 4 Back Office Outsourcing reviews are 5 stars

2 new reviews for Back Office Outsourcing in past 6 months

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Pharmacy Services Company
5.0 — Sourcefit provides back office outsourcing for a pharmacy services company. The team's tasks include filing medical records, verifying benefits, managing patient charts, and handling accounts Read more
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Industry Experience

Sourcefit has demonstrated its expertise across various industries, including Financial Services, Medical, Logistics & Supply Chain, Software, Information Technology, and Construction. Clients praise their operational support, responsiveness, and culture fit, highlighting strengths in project management and team quality. The overall sentiment is positive, showing significant impact in enhancing productivity, streamlining processes, and fostering collaboration. Potential clients in these sectors can find a dependable partner with a proven track record in delivering tailored solutions.
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Medical Financial services Logistics & Supply Chain Software Information technology Construction

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Singapore (2) United States (2) Australia (1) Malta (1) England (1)

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

26% Back Office Outsourcing

24% Call Center Services

20% Accounting +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

STAFFVIRTUAL is a customer support outsourcing company that provides 24/7 service tailored to enhance customer satisfaction and operational efficiency. Analyzing reviews, 100% of clients reported a 25% increase in customer satisfaction, commending their project management and adaptability, though suggesting more proactive process improvements could be beneficial.

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Reviews mention Great project management
Clients have consistently praised STAFFVIRTUAL for their exceptional project management capabilities. For instance, the Chief Brand Officer of Gymshark highlighted their 'superb' management, noting effortless deadline adherence and commendable responsiveness to dynamic needs. Similarly, the CEO of Milk Makeup described their project management as 'top-notch,' emphasizing their ability to meet deadlines and adapt swiftly to evolving requirements. Overall, the sentiment reflects strong satisfaction with STAFFVIRTUAL's organizational effectiveness and flexibility.

Call Center Services for Fitness Apparel Brand

5.0 Oct 7, 2023

Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable.
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Call Center Services for Online Beauty Brand

5.0 Oct 7, 2023

Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved.
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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United States (1) England (1)

Mandaluyong City, Philippines

Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605
501 - 750

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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

30% Back Office Outsourcing

16% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Premier BPO offers Back Office Services, including Administrative Outsourcing and Remote Office Support. The overall feedback from reviews highlights their reliability, great customer service, and positive impact on sales. Clients appreciate their timely and trustworthy service, making them a valuable partner for Back Office Outsourcing needs.

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Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.
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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

Quezon City, Philippines

30th Floor, Cyberone Building, Eastwood Avenue, Bagumbayan, Libis,
Quezon City, Philippines 1800
31 - 40

63.917.559.0169

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Amped HQ

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Taguig, Philippines

Services provided

20% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

30% Accounting

Amped HQ is a finance outsourcing company providing comprehensive financial services, including accounting and bookkeeping, to diverse businesses across multiple industries. Their clients consistently commend their professional approach, seamless onboarding, and high responsiveness. With significant cost savings and improved financial management reported by clients, 100% of reviews highlight their reliability and expertise in managing financial functions effectively.

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Industry Experience

Amped HQ has demonstrated strong expertise across various industries, including Environmental Services, Energy & Natural Resources, Healthcare, and Food & Beverages. Clients commend their proactive support, seamless onboarding, and effective communication. The overall sentiment is highly positive, highlighting their ability to streamline financial processes, enhance operational efficiency, and support business growth. Companies in need of outsourced finance solutions, particularly those facing complexity and growth challenges, would find Amped HQ to be a suitable partner.
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Environmental Services Energy & natural resources Healthcare Food & Beverages

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Amped HQ's exceptional value for money, noting significant cost savings compared to traditional in-house finance teams. For instance, one client reported a savings of approximately $50K annually versus market rates, while another indicated nearly 40% savings for equivalent output. Overall sentiment is overwhelmingly positive, with clients appreciating the quality of service, responsiveness, and the ability to leverage expertise that would otherwise be financially unfeasible.
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New Zealand (2) Australia (1) United Arab Emirates (1)

Taguig, Philippines

U 1206 12th Floor, The Trade and Financial Tower, 7th Avenue & 32nd ST. Bonifacio Global City, Fort bonficaion
Taguig, Philippines 1630
6 - 9

+6478080933

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hammerjack

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

15% Back Office Outsourcing

30% Accounting

30% Finance & Accounting Outsourcing (FAO) +4 services

10% Call Center Services

5% CRM Consulting and SI

5% IT Managed Services

5% Other IT Consulting and SI

hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

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Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Hammerjack's timeliness. One review noted that the team was 'very responsive and attentive,' delivering relevant candidates promptly. Additionally, the client emphasized that they were able to hire an excellent candidate within a short timeframe, highlighting Hammerjack's efficiency in meeting urgent staffing needs. Overall, feedback indicates a strong alignment between client expectations and Hammerjack's delivery schedule.

Staffing Services for Recruitment Marketplace

5.0 Aug 8, 2023

The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant.
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Industry Experience

hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.
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Human Resources Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
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Makati, Philippines

10 Jupiter
Makati, Philippines 1209
201 - 250

1300 788 451

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MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

20% Back Office Outsourcing

30% Accounting

20% Pay Per Click +3 services

10% Customer Service Outsourcing

10% Graphic Design

10% Web Development

MCVO Talent Outsourcing Services specializes in Offshore Back Office and Administrative Outsourcing, providing Remote Office Support and Business Process Outsourcing. The feedback highlights their cost-effectiveness, dedication, and ability to provide quality candidates, with 100% of reviewers appreciating their flexibility and reliability. This combination makes MCVO a preferred partner for fulfilling staffing needs efficiently.

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1 of 1 Back Office Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for Technology Manufacturing Company
5.0 — MCVO Talent Outsourcing Services has provided staffing services for a technology manufacturing company. They’ve assisted with the hiring process, finding suitable people to fill in an AR and AP Read more
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.
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Rockville, Maryland (1) Nashville, Tennessee (1) Chicago, Illinois (1) Highland Park, Illinois (1) Plymouth, Minnesota (1) Saint Paul, Minnesota (1) New York City, New York (1) Cleveland, Ohio (1) Denver, Colorado (1)

Makati, Philippines

Unit 411 Melbourne Residences, 11 Sen. Gil Puyat Ave., Palanan
Makati, Philippines 1235
50 - 75

847-452-6550

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1 service

10% Sales Outsourcing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Caloocan, Philippines

4th Floor Araneta Square Mall
Caloocan, Philippines 1400
76 - 100

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MainSource 365 Tech LLC

4.9 4 reviews

$5,000+

$100 - $149 / hr

10 - 49

Pasig, Philippines

Services provided

20% Back Office Outsourcing

40% IT Managed Services

20% Call Center Services +2 services

10% Search Engine Optimization

10% Web Design

MainSource 365 Tech LLC is a comprehensive IT services provider offering managed services, cybersecurity solutions, digital marketing, and web development. The company has received overwhelmingly positive feedback, with clients praising their knowledgeable, responsive, and caring team. Notable outcomes include increased revenue and improved operational efficiency, with approximately 100% of reviewers highlighting their reliability and ability to deliver fast, effective solutions.

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Reviews mention Transparent
Clients have highlighted MainSource 365 Tech LLC's commitment to transparency throughout their engagement. One client noted the team's proactive approach in understanding their business needs and delivering timely solutions. They appreciated the consistent and clear communication, stating that the team was always available via multiple channels, which fostered a trusting relationship. Overall, the sentiment reflects a strong appreciation for the company's transparency, characterized by their dedication to client success and open dialogue.

Managed IT Services for Feline Adoption Center

5.0 Feb 17, 2021

Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.
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Industry Experience

MainSource 365 Tech LLC has demonstrated strong expertise across various industries, including Nonprofit, Consumer Products, Real Estate, and Construction. They excel in managed IT services, digital marketing, and tech support, receiving positive feedback for their responsiveness, innovative solutions, and impactful results. In the Nonprofit sector, they significantly increased donations; in Consumer Products, they achieved over 500% sales growth; and in Real Estate, they provided comprehensive support for startups. Overall, their strengths in technology management and marketing make them a versatile choice for diverse projects.
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Nonprofit Consumer Products Real estate Construction

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United States (3) Canada (1)

Pasig, Philippines

Tycoon center bldg
Pasig, Philippines 1600
10 - 15

+63 9175470365

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SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a business process outsourcing (BPO) company offering cost-effective services for customer support, call centers, and logistical tasks. Reviews indicate a generally positive feedback, with 100% mentioning their professionalism and responsiveness. While they deliver timely results and showcase effective knowledge assimilation, 50% of reviews suggest areas for improvement in technical guidance and operational support.

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1 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, SuperStaff has received positive feedback for their responsiveness and professionalism, with clients noting improvements in performance metrics such as response times and customer satisfaction. One client highlighted a survey score increase from 88 to 92.4 due to SuperStaff's commitment to quality. However, areas for improvement were identified, including the need for better technical guidance and operational support consistency. Overall, clients appreciate SuperStaff's value and effective communication.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.
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South Korea (2) United States (2)

Makati, Philippines

6780 Ayala Ave.
Makati, Philippines 1229
251 - 300

1-844-9278737

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CCK Philippines

5.0 1 review

$10,000+

$25 - $49 / hr

250 - 999

Pasig City, Philippines

Services provided

20% Back Office Outsourcing

20% AI Development

20% Custom Software Development +2 services

20% Mobile App Development

20% Web Development

CCK Philippines is a data entry service provider recognized for delivering low-cost, high-quality digitized solutions. The company is praised for its accuracy and timeliness, with 100% of reviewers highlighting their commitment to minimizing input errors and maintaining effective communication. Their pricing and value for cost are also consistently commended by clients.

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Industry Experience

CCK Philippines has demonstrated strong expertise in the Information Technology sector, particularly in cloud-based solutions and data management. Clients appreciate their commitment to quality, timely delivery, and effective communication, noting their focus on data accuracy. The overall sentiment is positive, highlighting their ability to provide cost-effective and reliable services. Businesses in the IT industry seeking high-quality data entry and digital transformation support may find CCK Philippines to be a valuable partner.
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Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight CCK Philippines' competitive pricing and strong value for money. One client specifically noted that the company's pricing fit their budget while providing good value for the cost. Additionally, the emphasis on quality and timely delivery further enhances the perceived value, as evidenced by high commissions for data entry accuracy, demonstrating effective cost management and satisfaction with the overall service.
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Pasig City, Philippines

Unit 3502, One San Miguel Avenue Condominium, San Miguel Avenue cor. Shaw Blvd., Pasig City, Philippines
Pasig City, Philippines 1605
301 - 400

+639178210706

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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

20% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention Well-organized projects
Clients have consistently praised Magellan Solutions Outsourcing Inc for their well-organized project management, highlighting their professionalism and ability to address customer needs effectively. One client noted that the company has significantly increased their satisfaction rate by over 10% and saved them approximately 100 man hours monthly. Overall, the sentiment regarding project organization is highly positive, with clients expressing satisfaction and a desire for continued partnership.

Call Center Management for Life Sciences Company

4.5 Nov 2, 2017

Their strengths are their professionalism, organization and ability to relate to the customer's needs.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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Quezon City, Philippines

10th Ave. Araneta Center
Quezon City, Philippines 100-6390
76 - 100

+63 (02) 366-5123

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Manila, Philippines

Services provided

10% Back Office Outsourcing

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% Sales Outsourcing

10% HR Outsourcing

Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.

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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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Manila, Philippines

5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines
50 - 75

+639688559429

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Data Alike

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Taguig, Philippines

Services provided

15% Back Office Outsourcing

35% Staffing

30% Recruiting +2 services

10% Accounting

10% Data Annotation Services

Data Alike is a Business Process Outsourcing (BPO) company specializing in back-office services and administrative support. With a focus on seamless integration and high-level service, 100% of reviews highlight their competence and impressive communication. Clients note significant improvements in productivity and cost reduction, with no reported areas for improvement.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Healthcare Company
5.0 — Data Alike helps a healthcare company with administrative support and various back-office responsibilities. They provide and manage a team to assist with day-to-day tasks. Read more
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Industry Experience

Data Alike has demonstrated expertise in the healthcare industry, receiving positive feedback for their administrative support services. Clients noted their ability to provide competent staff who seamlessly integrate into existing teams and efficiently manage back-office responsibilities. The overall sentiment is highly favorable, highlighting strengths in flexibility, communication, and quality of service. This makes Data Alike a strong candidate for healthcare organizations seeking reliable administrative support.
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Healthcare

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What Clients Have Said
Clients consistently highlight Data Alike's strong value for cost, with remarks such as 'good value for cost' and 'high level of service/support.' Their services have been noted to improve productivity while reducing overall costs for clients. The flexibility and competence of their staff further enhance the perception of value, leading to high satisfaction levels among clients, who express no significant areas for improvement regarding pricing.
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Taguig, Philippines

McKinley Pkwy, Taguig, Metro Manila, Philippines
Taguig, Philippines
2 - 5

+84902322481

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OptimumSource

3.9 4 reviews

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

25% Back Office Outsourcing

24% Call Center Services

13% Customer Service Outsourcing +3 services

13% HR Outsourcing

13% Sales Outsourcing

12% Recruiting

OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

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Reviews mention Experienced
Overall sentiment regarding OptimumSource is highly positive, with clients praising their expertise and reliability. One client noted, 'They are a bonded company protecting information,' and highlighted significant cost savings of $2,000 monthly. Their quick turnaround times and effective communication were also commended, with clients stating they save 65 man-hours each month. Clients expressed confidence in their services, finding no areas for improvement, reflecting a strong satisfaction with their professional experience.

Data Security Services for Manufacturing Company

4.5 Nov 2, 2017

The pros are that they are a bonded company protecting information. They are a company that has complete expertise in this functional area of business. They are in constant communication with our department heads and provide us significant cost savings. The con is that we may lose a little control of our process. Success for us is that we have saved $2000 a month inside of a cost center now driving our bottom line.
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
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Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)

Pasig, Philippines

Suite 2501, The Orient Square F. Ortigas Jr. Rd, Ortigas Center
Pasig, Philippines 1605
50 - 75

632.914.9999 x 136

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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

15% Back Office Outsourcing

65% Customer Service Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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Reviews mention Accessible
Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive.

Live Chat Support for Newspaper Company

5.0 Jun 1, 2021

Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.
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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Israel (1) Philippines (1) United States (1)
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Cambria Software

4.4 7 reviews

$25,000+

$25 - $49 / hr

50 - 249

Makati, Philippines

Services provided

10% Back Office Outsourcing

30% IT Staff Augmentation

20% Custom Software Development +4 services

10% HR Outsourcing

10% Mobile App Development

10% Web Design

10% Web Development

Cambria Software is a versatile software development company specializing in custom software applications, web development, and IT solutions. Throughout its reviews, 85% of clients praised their communication, responsiveness, and ability to understand complex needs. Notably, they have been recognized for their ability to meet deadlines and provide creative solutions, though one review highlighted a project management challenge. Overall, Cambria Software is appreciated for its dedication and client-focused approach.

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Industry Experience

Cambria Software has received positive feedback across various industries, including Medical, Education, IT Services, Media, and Software. In the Medical field, they excelled in developing tailored applications that significantly improved operational efficiency. In Education, their web development solutions enhanced user engagement and accessibility. The IT Services sector praised their reliability and responsiveness for custom software support. Media clients recognized their capability in creating compliance tools that reduced costs and improved accuracy. Overall, Cambria demonstrates strong expertise in delivering impactful solutions across these industries.
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Medical Education IT Services Media Software Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (3) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Cambria Software as providing excellent value for money. One client noted their services were 'good value for cost,' while another highlighted their flexibility in pricing, accommodating monthly payments for a costly project. A different review emphasized that despite a desire for lower prices, they would prefer to pay more for the superior quality and commitment received. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred.
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United States (6) Australia (1)

Makati, Philippines

115 Don Carlos Palanca st.
Makati, Philippines 1229
101 - 150

+6328131126

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Hinduja Global

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Quezon City, Philippines

Services provided

75% Back Office Outsourcing

25% HR Outsourcing

Hinduja Global is a large Mumbai, India-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and HR Outsourcing.
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Quezon City, Philippines

HGS Cyberpark, 86 E. Rodriguez Jr. Ave., Brgy. Ugong Norte, Libis,
Quezon City, Philippines 1110
501 - 750

632.434.5130

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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

45% Back Office Outsourcing

25% Transcription

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Makati, Philippines

4th Floor, 6750 Ayala Avenue 1226
Makati, Philippines 1226
101 - 150

63.2.819.3714

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Visaya Knowledge Process Outsourcing Corporation

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

51% Back Office Outsourcing

34% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Makati, Philippines

Trafalgar Plaza Building 105 H.V. de la Costa St., Salcedo Village
Makati, Philippines 1127
101 - 150

+1 (888) 484-7292

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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Taguig, Philippines

Services provided

10% Back Office Outsourcing

20% Custom Software Development

20% IT Staff Augmentation +5 services

15% Call Center Services

10% Customer Service Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Taguig, Philippines

20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC
Taguig, Philippines
251 - 300

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MicroSourcing

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

25% Back Office Outsourcing

25% Transcription

15% Customer Service Outsourcing +3 services

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services

10% HR Outsourcing

MicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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Pasay, Philippines

Ocean Drive
Pasay, Philippines
2001 - 5000

+63 2 34371000

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Phoenix Virtual Solutions

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

50% Back Office Outsourcing

50% Finance & Accounting Outsourcing (FAO)

Phoenix Virtual Solutions is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing.
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Makati, Philippines

6795 Ayala Ave
Makati, Philippines 1227
41 - 49

0917 114 2569

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Top Back Office Outsourcing Companies in Manila

List of the Top Manila Back Office Outsourcing Service Providers

Reviewed 2 times in the past 6 months

Back Office Outsourcing & Task Automation for Finance Firm

Reviews mention Open to feedback

Customer Service Outsourcing for Consumer Products Company

Billing Services for Mental Health Services Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 21 times in the past 6 months

Industry Experience

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Reviews mention Easy to work with

Staff Augmentation for Marketing Agency

Staff Augmentation for Computer Software Company

Office Support Resources for Hiring Company

Staffing for Article Engagement Specialists

Staff Aug & Back Office Outsourcing for Cybersecurity Co

Helpware CX is very responsive

Reviews mention Helpful

PEO Support for Baby Registry Platform

Customer Service for E-Commerce and Consumer Products Co.

BPO, EOR & Customer Service Outsourcing for Online Platform

Boldr. is very responsive

Industry Experience

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Reviews mention Well-organized projects

Customer Service Outsourcing for E-Commerce Platform

Industry Experience

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Reviewed 10 times in the past 6 months

Industry Experience

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Reviews mention Patient

IT Staff Augmentation for Payment Services Company

Industry Experience

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What Clients Have Said

Reviews mention High-quality work

BPO Services for Health Company

Average Project Cost Breakdown

What Clients Have Said

Back-Office Outsourcing for Environmental Nonprofit

Booth is very responsive

Industry Experience

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Back Office Outsourcing for AdTech Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Honest

Customer-based Phone Support for Business Service

Industry Experience

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Reviews mention Timely

BPO Service for Social Impact FinTech Platform

Customer Service Support for GXVE Beauty by Gwen Stefani

Customer Support for OOH Media & Tech Company

Industry Experience

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Industry Experience

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What Clients Have Said

Cloudstaff is very responsive

Reviews mention Professional

Call Center Services for Payment Gateway Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations