Top Third Party Verification Companies
15 Leaders 15 Contenders
883 Companies
List of the Top Third Party Verification Services
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +410% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
30% Third party verification25% B2C Telemarketing & telesales25% Customer Surveys & Market Research Calls +120% Collections Recovery ServicesSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Experienced
Overall, client feedback regarding Hugo Inc.'s experience highlights their exceptional performance in project delivery and customer support. One client noted their proactive approach and timely delivery, which helped reduce customer support tickets by over 50%. Additionally, the detailed work and seasoned professionals contributed positively to campaign success, with flexible agent allocation optimizing efficiency. The sentiment is overwhelmingly positive, with no reported areas for improvement.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +110% Email MarketingFocus Areas
100% Third party verificationSee all 109 projectsMartal Group is a lead generation and sales engagement company that excels in multi-channel outreach, leveraging emails, phone calls, and LinkedIn interactions. The company is lauded for its ability to integrate seamlessly with clients' teams, consistently delivering high-quality leads and improving market awareness. Approximately 85% of the reviews highlight their effective communication and strategic insights, while some suggest a need for quicker adjustments to messaging strategies.
Reviews mention Detail-oriented
Clients consistently highlight Martal Group's exceptional attention to detail and professionalism. For instance, one client noted their 'methodical approach' and the use of a 'live spreadsheet' for tracking activities, while another praised their 'agility' and 'smart' adaptation to feedback. Overall, the sentiment is overwhelmingly positive, emphasizing their effective communication and commitment to project success.-
Lead Generation for Digital Workplace Platform
5.0 Aug 31, 2021Martal team members kept a live spreadsheet of activity, feedback, and notes for tracking purposes. Once a lead agrees to a meeting, the Martal team connects for scheduling. In August we had 20 new meetings. They provide professionalism, attention to detail, and the ability to provide progress and feedback in meetings.
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Lead Gen for P2P Micro Contracts Business
5.0 Aug 20, 2020Martal Group does a good job in terms of attention to detail. They listen well, and they’re smart and agile. The team also adapts to feedback from us and potential clients, and they also have a high level of professionalism.
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1 of 1 Third party verification reviews is 5 starsUnknown avg. project costThird party verification Experience
Martal Group has received overwhelmingly positive feedback for their Third Party Verification services, with 90% of reviewers expressing satisfaction. Clients frequently commend their lead generation expertise, innovative approaches, and strong project management, highlighting an impressive ROI and effective communication strategies. Specific client feedback praises Martal Group's adaptability and understanding of business needs, with one client stating they became 'almost experts' in engagement. Continuous optimization and a proactive mindset are noted as key strengths, making them a valuable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
15% Third party verification75% B2C Telemarketing & telesales10% Customer Surveys & Market Research CallsSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
Reviews mention Exceeds expectations
Clients overwhelmingly express that XACT exceeds expectations in service delivery and responsiveness. One notable feedback states they achieved service level targets for the first time, attributing this success to XACT's proactive approach and flexibility. Additionally, high satisfaction levels are reported from internal teams, with specific praise for XACT agents in numerous 5-star reviews. The client highlighted that XACT's commitment to understanding their business goals and fostering a collaborative partnership has been exceptional.-
Back-Office & Customer Service for Promotional Products Co
5.0 Oct 27, 2025Frankly, I expected the first 6-12 months to be a learning experience for both sides and for some things to be a bit rocky. But they have far exceeded my expectations.
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0 of 1 Third party verification reviews is 5 starsUnknown avg. project costThird party verification Experience
XACT has received predominantly positive feedback for their third-party verification services, with 90% of reviewers expressing satisfaction due to their responsiveness, quality assurance, and proactive approach. Clients particularly appreciate their effective communication and ability to meet key performance indicators. A notable theme is the importance of setting clear expectations, with suggestions for ongoing evaluations through quarterly reviews to maintain alignment and ensure continuous improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend XACT for their strong value for money, citing competitive pricing and excellent service quality. A VP from 4AllPromos noted, 'Good value for cost,' while another client emphasized that XACT's pricing fit their budget. Overall, clients express satisfaction with the balance of quality and cost, highlighting the company's ability to deliver results without exceeding financial constraints.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
10% Third party verification70% B2C Telemarketing & telesales10% Collections Recovery Services +110% Customer Surveys & Market Research CallsSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
Reviews mention Reliable
Clients consistently highlight Appointment Setter Online's reliability and professionalism. One CEO noted their organized project management, timely deliveries, and quick responses to requests, emphasizing their reliability throughout the campaign. Similarly, a manager from Bright to Home praised their clear communication and on-time task delivery, which contributed to a significant increase in qualified appointments. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating the consistent results and dependable service provided.-
Call Center & Sales Outsourcing for Appliance Repair Company
5.0 Nov 24, 2025Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.
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Back Office Outsourcing for Auto Detailing Company
5.0 Dec 18, 2025Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.
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Call Center Services for Marketing Company
5.0 Dec 3, 2025Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.
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5 of 5 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249London, England
Services provided
10% Call Center Services60% Sales Outsourcing10% Account-Based Marketing +210% Content Marketing10% Email MarketingFocus Areas
30% Third party verification70% Customer Surveys & Market Research CallsSee all 134 projectsSalesAR is a lead generation company specializing in Contact Center Services, offering solutions such as Appointment Setting and Customer Support Services. With positive reviews highlighting their effective communication, strategic updates, and impressive engagement, SalesAR has consistently delivered results, with approximately 85% of reviewers praising their ability to meet client needs and generate qualified leads. Their services have facilitated market expansion and enhanced client outreach strategies.
6 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have expressed high satisfaction with SalesAR's lead generation services, noting their effective communication and project management. A client highlighted a successful event where 80% of attendees were sourced from SalesAR leads. Another praised their structured approach and proactive adjustments to campaign strategies. Overall, the sentiment is overwhelmingly positive, with clients appreciating the agency's alignment with their goals and the tangible outcomes achieved, such as increased engagement and ongoing conversations with prospects.Was this helpful?
3 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Product Development Company
5.0 — SalesAR provided appointment setting services for a product development company. They helped promote the company by implementing their ideas into physical prototypes. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesAR has received favorable feedback regarding their cost and value for money, with multiple clients noting that their pricing aligns well with their budget and offers good value. For instance, a client from Kaleidex highlighted that SalesAR's pricing fit their budget and provided good value for the cost. Similarly, CoStrategix and Vestra Consultants appreciated the high quality of service relative to the costs incurred. Overall, clients express satisfaction with the results achieved, indicating a positive sentiment towards the company's value proposition.Was this helpful?
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United States (26) Ukraine (17) Germany (8) Estonia (4) Norway (3) Switzerland (3) Sweden (3) Russia (3) Denmark (3) Romania (3) Netherlands (2) Slovenia (2) Italy (2) England (2) Austria (2) Israel (2) Belarus (2) North Macedonia (2) Spain (2) Serbia (2) Ireland (1) Singapore (1) Cyprus (1) Croatia (1) China (1) Turkey (1) Canada (1) India (1) Poland (1) Monaco (1)This provider is fluent in 5 languages:
- English
- Spanish
- Polish
- Ukrainian
- Czech
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Universal Coordinated Time (UTC)
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UndisclosedUndisclosed250 - 999Torreón, Mexico
Services provided
10% Call Center Services30% Staffing10% Back Office Outsourcing +510% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
25% Third party verification25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Customer Surveys & Market Research CallsSee all 24 projectsRemote Team Solutions is a contact center service provider specializing in customer support, inbound call center, and call handling services. Across various reviews, they are praised for their ability to find great talent and enhance productivity, with 100% of reviewers highlighting their project management skills and responsiveness. However, some feedback suggests that the hiring process may occasionally be rushed.
1 of 2 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.Was this helpful?
1 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Pest Control Services Company
4.5 — Remote Team Solutions provides call center services for a pest control company. The goal is to schedule appointments with potential business leads. Read moreWas this helpful?
Industry Experience
Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
10% Third party verification45% B2C Telemarketing & telesales25% Collections Recovery Services +120% Customer Surveys & Market Research CallsSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
30% Third party verification30% Collections Recovery Services30% Customer Surveys & Market Research Calls +110% B2C Telemarketing & telesalesSee all 68 projectsTop Customer Service, a company specializing in Contact Center Services and Customer Support Services, receives positive feedback for their professionalism and efficiency in managing inbound call handling and customer inquiries. Approximately 100% of reviewers commend their ability to improve response times and reduce missed calls, highlighting their effective use of AI-assisted systems and trained agents. Their consistent quality and seamless integration into client businesses make them a reliable choice for telephonic support and customer care services.
12 of 12 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for eCommerce Products Brand
5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
50% Third party verification45% Customer Surveys & Market Research Calls5% Collections Recovery ServicesSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
Reviews mention Creative
Clients have expressed strong satisfaction with ROI CX Solutions' creative approach to enhancing user experience. One review highlighted their ability to adapt seamlessly to evolving support needs and collaborate creatively, showcasing their commitment to customer care. Additionally, the company demonstrated flexibility in managing the complexities of their tech stack. Overall, the sentiment is positive, emphasizing the effectiveness of their creative strategies in achieving operational improvements and customer satisfaction.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, ROI CX Solutions has received positive feedback for significantly improving customer support operations, achieving a 25% reduction in first response time and increasing customer satisfaction scores. Clients commend their flexibility, effective communication, and ability to adapt to specific needs. However, suggestions for improvement include a more proactive approach to training and early check-ins to enhance alignment. Overall, the sentiment is favorable, highlighting their contributions to operational efficiency and customer retention.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +120% Customer Service OutsourcingFocus Areas
50% Third party verification50% Customer Surveys & Market Research CallsSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Easy to work with
Clients consistently express that TECHSPEED INC is easy to work with, highlighting their responsive communication and adaptability. One client noted their 'high-touch approach' as a significant differentiator, emphasizing that they felt valued despite being a smaller client. Additionally, the client appreciated the weekly touchpoints and prompt responses, stating, 'It has been very easy to work with them.' Overall, the sentiment reflects a strong satisfaction with the collaborative nature of their partnership.-
Staff Augmentation for Fixed Cost Reduction Firm
4.5 Dec 6, 2022The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop
5.0 Aug 22, 2025We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.Was this helpful?
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +15% Email MarketingFocus Areas
10% Third party verification65% B2C Telemarketing & telesales25% Customer Surveys & Market Research CallsSee all 76 projectsLeadium is a proficient contact center services provider, offering outbound call center and telemarketing services tailored to enhance lead generation and sales appointments for businesses. They have garnered overwhelmingly positive feedback, with 90% of reviewers commending their professionalism, project management, and ability to exceed targets. Their adaptability and strategic approach to handling customer service needs are frequently highlighted, making them a reliable partner for businesses seeking efficient telephonic support.
Reviews mention Exceeds expectations
Leadium has consistently exceeded client expectations, particularly in enhancing sales strategies and generating leads. One client noted that their conversion rates significantly increased, attributing this success to Leadium's impactful sales development efforts. Another client praised the seamless collaboration and the company's ability to drive substantial activity and opportunities, emphasizing their professionalism and adaptability. Overall, clients have found Leadium's approach refreshing and results-oriented, leading to tangible improvements in their sales processes.-
Lead Generation for SaaS Company
5.0 Jun 3, 2021So far Leadium has done nothing but exceed our expectations from a quota perspective! They've driven a solid amount of activity our way.
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11 of 13 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read moreWas this helpful?
Industry Experience
Leadium has garnered positive feedback across various industries, including Financial Services, Information Technology, Energy & Natural Resources, Media, Medical, Manufacturing, Education, Retail, and Telecommunications. Clients commend Leadium for their effective lead generation, tailored outreach strategies, and ability to identify qualified prospects in niche markets. Particularly notable is their focus on understanding industry-specific needs and adapting strategies accordingly. Overall, sentiment is highly favorable, with many clients emphasizing Leadium's strong communication, proactive approach, and valuable insights, making them a strong partner for companies seeking business development support in these sectors.
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Other industries Advertising & marketing Business services Human Resources IT Services Food & Beverages Education Consumer Products Energy & natural resources Information technology Financial services Telecommunications Healthcare Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Leadium is praised for providing good value for money, with clients noting their effective lead generation strategies and the quality of meetings set. Feedback highlighted that their services often lead to increased sales opportunities and improved conversion rates. For instance, one client remarked on the cost-effectiveness of acquiring leads through Leadium, while another noted a 30% increase in meetings booked. Overall, clients appreciated the balance between cost and the substantial outcomes achieved.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
10% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% IT Staff Augmentation15% StaffingFocus Areas
25% Third party verification25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Customer Surveys & Market Research CallsSee all 12 projectsOutsourced is an outsourcing services provider that offers recruitment, IT services, and remote staffing solutions across various industries. Their reviews reflect a strong alignment with company values, efficient project management, and excellent communication, with 100% of reviewers commending their professionalism and cultural fit. While some concerns about operating controls and account management turnover exist, 90% of feedback highlights their reliability and impact on business growth and efficiency.
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Outsourced's unique expertise, particularly in the digital commerce sector. One Technical Director noted their impressive industry knowledge and excellence, highlighting the company's ability to deliver countless successful projects since 2012. Additionally, the alignment of company values and a strong cultural fit were cited as significant factors in selecting Outsourced, further emphasizing their specialized capabilities.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023We're impressed with their industry expertise and excellence. Great people and culture.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Outsourced has received positive feedback for their recruitment solutions, particularly in streamlining processes and enhancing efficiency for clients like Quality People Pty Ltd. Clients appreciate the personable approach and alignment with company values, highlighting the effectiveness of team members such as Michelle, the Client Success Director. However, there are noted frustrations regarding staff operating controls, indicating room for improvement. Overall, the sentiment is favorable, emphasizing strong collaboration and value.Was this helpful?
Industry Experience
Outsourced has demonstrated expertise across various industries, including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Clients praise their commitment, adaptability, and effective project management, which led to timely deliverables and improved efficiency. Positive feedback highlights their strong communication and professional handling of tasks. Overall, Outsourced is particularly well-suited for businesses seeking reliable staffing solutions and technical support within these sectors.
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Information technology Consulting Legal Telecommunications eCommerce Engineering Arts, entertainment & music Media ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Outsourced's pricing, highlighting its alignment with budgetary constraints and overall value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another mentioned Outsourced's ability to deliver quality talent at a lower cost compared to local options. Overall sentiment indicates that clients appreciate the balance of quality and affordability, reinforcing Outsourced's reputation as a cost-effective solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
20% Third party verification40% B2C Telemarketing & telesales20% Collections Recovery Services +120% Customer Surveys & Market Research CallsSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
Reviews mention Experienced
Clients express a highly positive sentiment regarding the experience with Wing Assistant, emphasizing their marketing expertise and seamless communication. One client, a Director of Marketing, noted that the dedicated support and quick responsiveness significantly increased their operational bandwidth. The strong alignment with marketing needs was a key factor in their selection, and the onboarding process was described as effective and satisfying, with no areas for improvement mentioned.-
Digital Marketing Assistant for Real Estate Firm
5.0 Feb 18, 2023What did you find most impressive or unique about this company? Their dedicated support for marketing and the experience their VAs have.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
More responsive than most other service providers
Get in TouchWing Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
25% Third party verification35% B2C Telemarketing & telesales30% Collections Recovery Services +110% Customer Surveys & Market Research CallsSee all 9 projectsMarKam Solutions is a prominent provider of Call Center Services, excelling in Customer Support and Phone Support. With 100% positive feedback, clients consistently praise their cost efficiency and exceptional project management, noting their adaptability and communication skills. Approximately 40% of reviewers highlight MarKam Solutions' alignment with company values, while 60% emphasize their data-driven and innovative approach.
5 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Logistics & Supply Chain Company
5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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This provider is fluent in 10 languages:
- Arabic
- English
- Dutch
- German
- Romanian
- Spanish
- Swedish
- Russian
- Portuguese
- Italian
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
33% Third party verification34% B2C Telemarketing & telesales33% Customer Surveys & Market Research CallsSee all 50 projectsSpecialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
24 of 37 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
15% Third party verification45% Collections Recovery Services30% B2C Telemarketing & telesales +110% Customer Surveys & Market Research CallsSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
0 of 1 Third party verification reviews is 5 stars$50,000 – $199,999 avg. project costThird party verification Experience
Uassist.ME has received positive feedback for their effectiveness in third-party verification services, particularly in the healthcare sector. Clients report enhanced operational efficiency and improved patient retention rates, with an emphasis on the team's communication and responsiveness. Approximately 80% of reviews are favorable, highlighting their expertise and adaptability. However, some users noted inconsistency with initial assistants, suggesting a need for better personnel matching. Overall, Uassist.ME is viewed as a valuable partner for administrative support.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr1,000 - 9,999Montréal, Canada
Services provided
41% Call Center Services29% Customer Service Outsourcing19% Back Office Outsourcing +111% Sales OutsourcingFocus Areas
10% Third party verification35% B2C Telemarketing & telesales35% Collections Recovery Services +120% Customer Surveys & Market Research CallsSee all 6 projectsContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for ContactPoint 360 highlights their effective support in managing customer communications and operational tasks for a software development company. Clients noted improved response times and customer satisfaction. The team was praised for their organized project management and adaptability, seamlessly integrating with internal teams. While minor improvements in reporting were suggested, overall sentiment remains highly positive, emphasizing good value for cost and alignment with client values.Was this helpful?
Industry Experience
ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Automotive Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$10,000+< $25 / hr1,000 - 9,999Wrocław, Poland
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
15% Third party verification40% B2C Telemarketing & telesales30% Customer Surveys & Market Research Calls +115% Collections Recovery ServicesSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
1 of 1 Third party verification reviews is 5 stars1 new review for Third party verification in past 6 monthsUnknown avg. project costThird party verification Experience
CCIG Group has received overwhelmingly positive feedback for their Third Party Verification services, with a 90% customer satisfaction rate and lead qualification improvements of 78%. Clients praise their proactive approach, adaptability, and strong project management, noting a 26% increase in conversion rates. Communication is highlighted as transparent and responsive, contributing to a partnership-like experience. Areas for improvement are minor, with quick adjustments made to align with client branding, showcasing their commitment to continuous optimization.
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15 of 16 Call Center Services reviews are 5 stars12 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Company
5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Third party verification25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Customer Surveys & Market Research CallsSee all 72 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
10% Third party verification40% Collections Recovery Services30% B2C Telemarketing & telesales +120% Customer Surveys & Market Research CallsSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Over the past six months, Afrishore BPO has received positive feedback for their professionalism, timely delivery, and effective communication. Clients highlighted successful outcomes, such as increased lead generation and 100% client retention in customer service projects. One client commended their flexibility and the warm, friendly nature of their team, while another noted their alignment in values and culture. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
Read All ReviewsSelect Industry to see insights
Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Third party verification50% Customer Surveys & Market Research Calls10% B2C Telemarketing & telesales +110% Collections Recovery ServicesSee all 37 projectsThe Hour - Back Office and Virtual Assistant Services is a professional service provider specializing in administrative, operational, and customer support tasks. Reviews highlight their responsiveness, professionalism, and seamless integration into client workflows, with 100% of reviewers noting their reliability and timely delivery. Clients consistently report improved efficiency and reduced workloads, with no areas for improvement mentioned across all reviews.
Reviews mention Exceptional performance
Clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their exceptional performance, highlighting their professionalism, attention to detail, and effective communication. One client noted their adaptability and commitment to excellence, stating that the team is a tremendous asset. Another emphasized improved organizational efficiency and turnaround times, complemented by the team's flexibility and timely responses. Overall, the sentiment reflects a high level of satisfaction with their services, with no noted areas for improvement.-
Virtual Assistant Services for Insurance Company
5.0 May 29, 2026The Hour - Back Office and Virtual Assistant Services’ professionalism, attention to detail, and dedication have been invaluable. They consistently take ownership of projects, communicate effectively, and are always willing to go the extra mile. Their work is thorough, reliable, and accurate. Moreover, they adapt to different responsibilities and learn new tasks quickly. Their positive attitude and commitment to excellence make them a tremendous asset to our team.
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Insurance Services & Brokers for Insurance Company
5.0 Jul 21, 2026We noticed that the quoting process has become much more organized, turnaround times have improved and our internal team is able to handle a higher volume of submission. We also observed accuracy has been improved significantly. This is excellent and we have overall positive experience. The team consistently delivers on time, communicates clearly and quick in responding. They are adaptable and flexible.
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Industry Experience
The Hour - Back Office and Virtual Assistant Services has garnered positive feedback across various industries including Insurance, Financial Services, eCommerce, Medical, Advertising, and Information Technology. Clients highlight their expertise in customer support, policy administration, accounting, and operational efficiency. The sentiment is overwhelmingly favorable, with notes on their professionalism, responsiveness, and ability to integrate seamlessly into existing workflows. Potential clients in these sectors can expect improved organization and efficiency, making The Hour a suitable partner for similar projects.
Read All ReviewsSelect Industry to see insights
Advertising & marketing eCommerce Other industries Financial services Pharmaceuticals Human Resources Real estate Software Business services Retail Information technology InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their competitive pricing and excellent value for money. Multiple reviews mention that the company's pricing fits within budgets while providing substantial support, leading to improved operational efficiency. One client noted, 'Good value for cost,' while another emphasized, 'Our company is more efficient and productive with The Hour at pay rates we can afford.' Overall, feedback indicates strong satisfaction with the cost-to-value ratio.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr10 - 49Kolkata, India
Services provided
30% Call Center Services35% Web Development20% Customer Service Outsourcing +115% Search Engine OptimizationFocus Areas
25% Third party verification30% Customer Surveys & Market Research Calls25% Collections Recovery Services +120% B2C Telemarketing & telesalesSee all 11 projectsStaybright Design Private Limited specializes in comprehensive customer support services, including inbound and outbound call handling, customer care, and telephonic support. With a focus on enhancing customer satisfaction, their commitment to quality service has resulted in positive feedback, highlighting their professionalism and responsiveness. Approximately 90% of reviews emphasize their excellence in project management and customer satisfaction.
Industry Experience
Staybright Design Private Limited has garnered positive feedback across multiple industries, including Advertising & Marketing, Food & Beverage, Real Estate, Manufacturing, and Financial Services. Clients praised their strong project management, effective customer support solutions, and tailored sales strategies that drove significant improvements in customer engagement and satisfaction. The company’s expertise in sales optimization and customer service aligns well with the needs of sectors focused on client retention and growth, indicating a strong fit for businesses seeking impactful solutions in these areas.
Read All ReviewsSelect Industry to see insights
Financial services Advertising & marketing Food & Beverage Real estate ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Staybright Design Private Limited is consistently recognized for providing excellent value for money across various projects. Clients highlighted their competitive pricing, stating it fit within budget constraints while delivering high-quality services. For instance, one client noted the 'good value for cost,' while another emphasized their 'impressive value for money and quality of work.' Overall, the sentiment reflects a strong appreciation for the company's pricing structure relative to the outcomes achieved.Was this helpful?
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This provider is fluent in 4 languages:
- English
- Bengali
- Hindi
- Urdu
This provider is available in 6 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
15% Call Center Services65% Customer Service Outsourcing15% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Third party verification35% B2C Telemarketing & telesales25% Collections Recovery Services +115% Customer Surveys & Market Research CallsSee all 48 projectsEverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.
3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the last six months, EverHelp received positive feedback for their effective customer support services, significantly reducing ticket backlogs by over 40% across multiple projects. Clients praised their proactive approach to improving operational efficiency and communication, particularly in multilingual environments. Project management was noted as structured and responsive, with timely reporting and adjustments during peak periods. Some minor areas for improvement included initial onboarding durations and clarification on complex scenarios, but overall sentiment remains highly favorable.Was this helpful?
6 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Email API Solutions Company
5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read moreWas this helpful?
Industry Experience
EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
Read All ReviewsSelect Industry to see insights
Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight EverHelp's competitive pricing and exceptional value for money. Many reviews note that the company's pricing aligns well with client budgets while delivering high-quality support services. For instance, one client remarked on EverHelp's 'good value for cost' and 'great culture fit.' Overall sentiment reflects satisfaction with the balance of affordability and quality, with clients appreciating the tangible improvements in customer satisfaction and operational efficiencies achieved through their partnership.Was this helpful?
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Third party verification50% Customer Surveys & Market Research CallsSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Customized support
Clients have expressed high satisfaction with Moneypenny USA's customized support, highlighting their proactive approach in adapting systems to meet specific needs. One client noted the company's willingness to develop a unique call-in system tailored to their medical staffing operations, resulting in effective call management. Overall, feedback indicates that Moneypenny USA excels in communication and responsiveness, with one client stating they are a 'one-stop-shop' and endorsing their services despite initial trial-and-error.-
Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +110% Back Office OutsourcingFocus Areas
100% Third party verificationSee all 119 projectsCallbox is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services to drive lead generation and appointment setting. Across multiple reviews, Callbox is praised for its professionalism, prompt communication, and ability to effectively engage with prospects, with over 90% of feedback being positive. A significant 60% of reviewers specifically highlight Callbox’s strong project management and customer-centric approach.
0 of 1 Third party verification reviews is 5 stars$10,000 – $49,000 avg. project costThird party verification Experience
Callbox has received overwhelmingly positive feedback for their third-party verification services, with 90% of reviewers noting their effective lead generation and professionalism. Clients appreciate Callbox's commitment to continuous improvement, efficient communication, and the ability to adapt to company cultures. Key impacts include generating $150,000 in potential opportunities from leads, alongside valuable marketing-qualified leads. While minor improvements in competitive insights were suggested, overall sentiment highlights Callbox's proficiency in enhancing sales strategies.
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29 of 57 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 57 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Software Company
5.0 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database. Read moreWas this helpful?
Industry Experience
Callbox has garnered positive feedback across various industries, including manufacturing, IT, and financial services. Clients consistently highlight their expertise in lead generation, appointment setting, and effective communication. The company excels in understanding unique business needs and adapting strategies accordingly. In sectors like healthcare and telecommunications, Callbox's targeted outreach has resulted in increased brand awareness and lead quality. Overall, their proficiency in multi-channel marketing and high-quality service makes them a strong fit for diverse industries seeking growth.
Read All ReviewsSelect Industry to see insights
Chemicals & Biotechnology Transportation Information technology Software Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Media Arts, entertainment & music Other Industry IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Callbox highlights a generally positive sentiment regarding cost and value for money. Many clients appreciated the alignment of pricing with their budgets, noting the good value received for the cost. For instance, one client from Parker Software mentioned that Callbox's pricing fit their budget while delivering high-quality leads, contributing to revenue growth. Overall, clients expressed satisfaction with the return on investment, often citing positive results such as increased lead generation and appointment setting.Was this helpful?
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$25,000+Undisclosed50 - 249Troutman, NC
Services provided
15% Call Center Services25% Demand Generation Marketing25% Sales Outsourcing +220% Account-Based Marketing15% Digital StrategyFocus Areas
100% Third party verificationSee all 5 projectsDemandZEN is a company specializing in outbound call center services, focusing on generating qualified opportunities through outbound sales and telemarketing services. The reviews indicate that 100% of clients appreciate their adaptability, communication, and timely delivery. While 67% of reviewers noted the impressive ability of DemandZEN to integrate with clients’ teams, some suggested improving the quality of meetings and attendance rates.
3 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of DemandZEN highlight a strong emphasis on effective lead generation and client communication. Clients commend the team's adaptability and timely project delivery, with one noting a 90% meeting held rate and another appreciating the diligent customer success manager. However, suggestions for improvement include enhancing meeting quality and increasing feedback sessions. Overall, the sentiment is positive, reflecting satisfaction with their service and alignment with client goals.Was this helpful?
Industry Experience
DemandZEN has demonstrated expertise across multiple industries, including Energy & Natural Resources, Insurance, Business Services, and Technology. Feedback highlights their strengths in communication, adaptability, and timely delivery, making them effective in generating qualified leads and enhancing business pipelines. Overall sentiment is positive, with clients noting significant impact on meeting generation and conversion rates. Organizations in high-consequence sectors, insurance, and technology can particularly benefit from DemandZEN's services.
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Insurance Other industries Energy & natural resources Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DemandZEN for providing excellent value for their cost, highlighting their effective communication and timely delivery. One client noted they chose DemandZEN over other options due to their strong culture fit and perceived value. Another emphasized the successful generation of qualified opportunities at a reasonable price, while a third client appreciated their adaptability and minimal demands on internal resources. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of their services.Was this helpful?
More responsive than most other service providers
Get in TouchDemandZEN is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
30% Third party verification45% B2C Telemarketing & telesales15% Customer Surveys & Market Research Calls +110% Collections Recovery ServicesSee all 23 projectsMercatus is a Contact Center Services company specializing in lead generation, cold calling, and customer support services. Their reviews highlight a strong performance in communication and organization, with 75% of feedback emphasizing responsiveness and efficient project management. While their cold calling services are consistently praised, 25% of reviewers noted areas for improvement in LinkedIn campaigns. Overall, clients appreciate Mercatus' ability to deliver on their objectives effectively.
Reviews mention Proactive
Client feedback highlights Mercatus's proactive approach in lead generation and project management. One client noted their effectiveness in creating visibility in the Bulgarian market, stating, 'The team is very proactive in finding leads, sending us invitations, and communicating.' Another emphasized their flexibility and responsiveness, mentioning, 'Mercatus demonstrated excellent project management... and were highly responsive to any requests.' Overall, clients express satisfaction with Mercatus's initiative and commitment to achieving project goals.-
Appointment Setting & Recruitment for Sales Solutions Co
5.0 May 30, 2025Mercatus demonstrated excellent project management throughout the entire engagement. They consistently delivered all milestones on time and were highly responsive to any requests or adjustments we needed. Their team was proactive in communicating progress and always flexible in adapting to our evolving needs.
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Lead Generation Services for Digital Products Company
5.0 Nov 18, 2025Mercatus excels at creating visibility in the Bulgarian market. The team is very proactive in finding leads, sending us invitations, and communicating. Mercatus's project management is good. We hold weekly meetings via Microsoft Teams, and the team has a channel where we share documents and other things.
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2 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Engineering Company
4.0 — Mercatus provided call center services to help an engineering company acquire new leads. The team was tasked with setting up appointments with potential clients. Read moreWas this helpful?
Industry Experience
Mercatus has demonstrated expertise across various sectors including Information Technology, Retail, Manufacturing, and Financial Services. Clients consistently praise their effectiveness in lead generation and customer outreach, highlighting impactful campaigns particularly in B2B contexts. The overall sentiment reflects a strong appreciation for their project management, communication, and adaptability, with notable success in enhancing visibility and engagement in the markets they serve. Companies in need of targeted lead generation strategies, especially in IT and retail, would find Mercatus a suitable partner.
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Financial services Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Mercatus's value for money, noting that their pricing aligns well with budgets while delivering quality outcomes. One CEO highlighted the "good value for cost," and another remarked on the "fair" pricing despite a desire for lower costs. Overall, feedback indicates that clients perceive Mercatus as a reliable partner that effectively meets their lead generation needs, with investment returns being realized within a year in some cases.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
30% Third party verification40% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesalesSee all 10 projectsVeza Reception is a customer service center specializing in virtual receptionist and call handling services, including inbound and outbound call centers. The feedback is overwhelmingly positive, with clients appreciating their efficiency, reliability, and adaptability. Around 86% of reviewers commend Veza Reception for professionalism and seamless integration with their businesses, while some suggest improvements in call recording and app development.
7 of 8 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionsit Services for Law Firm
5.0 — Veza Reception provides virtual receptionist services for a law firm. The team takes calls, forwards messages, and handles client inquiries and new clients. Read moreWas this helpful?
Industry Experience
Veza Reception has demonstrated significant expertise in the legal and real estate industries, providing virtual receptionist services that enhance client communication and operational efficiency. Legal firms reported high satisfaction with their professionalism and ability to adapt to specific needs, while real estate clients appreciated their reliable scheduling and customer service. Overall, feedback highlights Veza Reception's strengths in flexibility, responsiveness, and cost-effectiveness, making them particularly suitable for businesses in legal and real estate sectors.
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Legal Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Veza Reception as offering good value for money, with many reviews highlighting their pricing as fitting within budget constraints. For instance, one client noted they selected Veza Reception due to their competitive pricing and high ratings. Another client emphasized the service's affordability while providing quality support, further reinforcing the sentiment that their costs align well with the value received. However, there were occasional mentions of additional fees for specific services, indicating room for transparency in pricing.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +210% AI Agents10% HR OutsourcingFocus Areas
35% Third party verification55% Customer Surveys & Market Research Calls10% B2C Telemarketing & telesalesSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Reviews mention Openness
The overall sentiment regarding openness in client feedback for Assistring LLC is highly positive. Clients from Krispy Kreme and Party City praised the company for maintaining open communication channels, providing regular updates, and adapting to their needs. Specific feedback highlighted Assistring's commitment to understanding unique business processes and aligning their services with client values. Clients noted the team's resilience in overcoming challenges, leading to improved operational efficiency and customer satisfaction.-
Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.
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2 of 2 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client reviews of Assistring LLC highlight a strong sentiment of satisfaction, particularly regarding their customer service support and operational reliability. One client noted a significant drop in call drop rates from 40% to under 3%, attributing this success to well-trained staff and efficient management. Another client praised their seamless multichannel support and improved sales performance over five years. Overall, clients commend Assistring's responsiveness, cultural fit, and alignment with company values, with no notable areas for improvement mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
10% Third party verification35% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesales +125% Collections Recovery ServicesSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Reliable
Clients consistently highlight CallZent's reliability, noting their exceptional project management and timely delivery. One client remarked on their 'proactive communication' and described them as 'efficient and truly understand what partnership means.' Another emphasized how CallZent's team felt like 'a true extension' of their own, showcasing a commitment to their success. Overall, the sentiment reflects a strong trust in CallZent’s ability to meet and exceed expectations, with no significant areas for improvement identified.-
Custom Software Development for IT Company
5.0 Apr 10, 2025Since launching the platform CallZent built, our team has been working more efficiently, with smoother task handoffs and fewer communication hiccups. CallZent was timely, communicative, and genuinely committed to making sure we got what we needed. CallZent showed great project management throughout the entire process. They kept communication clear and consistent, delivered everything on time, and were always quick to respond to our needs.
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Customer Service Outsourcing for Custom Manufacturing Co
5.0 Apr 14, 2025Their project management was outstanding. Everything was delivered on time, with clear milestones and regular updates. They were highly responsive, quickly addressing any concerns or changes. Communication was smooth and consistent throughout, and their proactive attitude made us feel confident and supported every step of the way.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
Read All ReviewsSelect Industry to see insights
Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Third party verification25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Customer Surveys & Market Research CallsCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
30% Call Center Services20% Content Moderation Services20% Customer Service Outsourcing +310% Back Office Outsourcing10% Data Annotation Services10% Market ResearchFocus Areas
25% Third party verification25% B2C Telemarketing & telesales25% Collections Recovery Services +125% Customer Surveys & Market Research CallsPhone answering service BELLSYSTEM24 VIETNAM is based in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$150 - $199 / hr50 - 249Markham, Canada
Services provided
30% Call Center Services35% IT Managed Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
20% Third party verification40% Collections Recovery Services25% Customer Surveys & Market Research Calls +115% B2C Telemarketing & telesalesIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
30% Third party verification30% Customer Surveys & Market Research Calls20% B2C Telemarketing & telesales +120% Collections Recovery ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
20% Call Center Services40% Customer Service Outsourcing30% Back Office Outsourcing +110% Finance & Accounting Outsourcing (FAO)Focus Areas
50% Third party verification25% Collections Recovery Services25% Customer Surveys & Market Research CallsSee all 52 projectsBig Outsource is a proficient provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviews praise their commitment to enhancing customer satisfaction, timely project management, and adaptability to client needs. An impressive 67% of reviews highlight their exceptional understanding of client-specific requirements, making them a valuable partner for customer service solutions.
Reviews mention Exceeds expectations
Big Outsource consistently exceeds client expectations, as highlighted by multiple reviews. Clients praised their project management for delivering results on time and being highly responsive to needs. One client noted a 40% reduction in response times and a 20% increase in customer satisfaction. Another emphasized their exceptional adaptability, citing instances where they adjusted staffing to ensure uninterrupted service. Overall, the sentiment is overwhelmingly positive, with clients recommending Big Outsource for their commitment to quality and effective communication.-
Customer Support Services for Petrochemical Company
5.0 Jul 13, 2023Big Outsource demonstrated exceptional project management throughout our partnership. They consistently delivered items on time, meeting or exceeding our expectations. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023There were notable instances where the Big Outsource team went above and beyond our expectations. For example, during a period where a team member was ill and unable to work, they quickly adjusted the shift roster to accommodate this, ensuring there was no disruption in the service provided to our customers.
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Industry Experience
Big Outsource has demonstrated expertise across diverse industries such as eCommerce, Information Technology, Healthcare, and Education. They excel in customer service and operational support, with clients highlighting improved responsiveness and efficiency. In eCommerce, their contributions led to faster customer response times and enhanced satisfaction. In IT and Healthcare, they significantly streamlined operations, enabling clients to focus on strategic initiatives. Overall sentiment is highly positive, indicating Big Outsource's adaptability and commitment to client success across various sectors.
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Medical Legal Healthcare Software Financial services Other industries Wellness & Fitness Beauty Real estate Retail Telecommunications Beauty & Cosmetics Consulting Consumer Products Information technology eCommerce Chemicals & Biotechnology Arts, entertainment & music Education Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
30% Third party verification40% B2C Telemarketing & telesales30% Customer Surveys & Market Research CallsSee all 11 projectsHelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
8 of 8 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Business services Advertising & marketing Medical Consumer Products Manufacturing Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationFocus Areas
50% Third party verification50% Customer Surveys & Market Research CallsSee all 36 projectsWOW24-7 is a distinguished provider of Contact Center Services, specializing in comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. With consistently positive feedback, 100% of reviews highlighted their professionalism, responsiveness, and commitment to continuous improvement. Clients appreciate their ability to enhance customer experience with 24/7 Phone Support and seamless Call Handling, ensuring high customer satisfaction.
Reviews mention Open to feedback
Overall, client feedback indicates a strong sentiment towards WOW24-7's openness to feedback. Clients noted their responsiveness and proactive approach in adapting to evolving requirements. For instance, one client highlighted WOW24-7's willingness to incorporate changes from feedback, enhancing service quality. Another client emphasized their agents' consistent improvement and management's proactive response to concerns. This culture of continuous improvement and adaptability has fostered positive working relationships with clients.-
24/7 Customer Support for E-Commerce Services Company
5.0 Jun 6, 2022They take feedback on board and find solutions. During the past couple of months with the war ongoing in their home country they have successfully maintained all agreed KPIs.
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Call Center Services for Member Society
4.0 Mar 30, 2026I also appreciate how open the WOW team is to feedback, particularly when it comes to agent behavior and training. Their willingness to listen and adapt made them easy to work with and strengthened the overall partnership.
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Customer Service Outsourcing for Communication Platform
4.5 Apr 9, 2026They are also responsive to feedback and adjustments. When we identify gaps or areas for improvement, they incorporate changes and follow up through their internal QA processes. Communication is straightforward, and they are generally proactive in keeping things aligned with our expectations.
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Call Center Services for Payment Orchestration Company
5.0 Apr 30, 2026From the outset, WOW-24/7 has shown a proactive approach to engagement. Communication is clear, timely, and collaborative, fostering a working relationship that feels more like a partnership than a vendor arrangement. They are attentive to feedback, quick to adapt to evolving requirements, and always willing to go the extra mile to ensure alignment with BR-DGE’s goals and expectations.
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2 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of WOW24-7 highlight their strong commitment to customer support, emphasizing timely responses and effective ticket management. Clients noted improved response times and proactive communication, with one stating, "Their focus on refining processes... reflects a culture of continuous improvement." While some mentioned knowledge gaps in complex scenarios, overall sentiment is positive, with clients praising the team's reliability and responsiveness, stating, "They are a strong and reliable partner in supporting my company’s success."Was this helpful?
14 of 17 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WOW24-7 has received consistent praise for providing exceptional value relative to their cost. Clients highlight their affordability, with many noting that the pricing fits within their budgets while delivering high-quality service. Specific feedback includes remarks such as "good value for cost" and "cost-effective solutions". Overall, the sentiment reflects satisfaction with the pricing structure and the quality of service provided, reinforcing WOW24-7's reputation as a reliable and economical choice for customer support.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
100% Third party verificationSee all 10 projectsBoldr. is a company specializing in Contact Center Services, providing comprehensive Customer Support Services including Inbound and Outbound Call Center functions. The reviews highlight their ability to integrate smoothly and manage customer interactions effectively, with 100% positive feedback on their adaptability and commitment to client needs. Reviewers commend Boldr.'s project management skills and passion, though some seek more proactive feedback and nimbleness to changes.
2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email, Call and Chat BPO Support for Home Goods Company
4.5 — Boldr. provides a home goods firm with BPO services; the client runs training. The partnership has evolved into multiple offshore teams that handle customer interactions via phone calls, live chats, Read moreWas this helpful?
Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Other Industry Retail Manufacturing Consumer Products Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
15% Third party verification45% B2C Telemarketing & telesales25% Collections Recovery Services +115% Customer Surveys & Market Research CallsSee all 11 projectsWelsend is a well-regarded provider of Contact Center Services, excelling in inbound and outbound call handling, customer support, and telemarketing services. Across reviews, clients praise Welsend for their professionalism, operational efficiency, and project management capabilities, with a 90% issue resolution rate within 48 hours. Many reviewers highlight the company's detail-oriented approach and effective communication, though some note opportunities for improvement in staff retention and service level management.
5 of 6 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Call Support for Hotel Chain
5.0 — Welsend provides call center services for an e-commerce company. They are responsible for doing outbound calls, notifying hotels to install HRS plug-in, and providing technical support. Read moreWas this helpful?
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
40% Call Center Services30% Customer Service Outsourcing20% Market Research +110% Sales OutsourcingFocus Areas
30% Third party verification35% B2C Telemarketing & telesales35% Customer Surveys & Market Research CallsSee all 5 projectsGo4customer specializes in providing comprehensive contact center services, including inbound and outbound call center services, telemarketing, and customer care services. Reviews highlight their exceptional customer support, with 100% of reviewers praising their responsiveness and efficiency in project management. Clients consistently commend their commitment to customer satisfaction and seamless integration into existing operations.
4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Mareketing & IT Company
5.0 — A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call Read moreWas this helpful?
Industry Experience
Go4customer has demonstrated expertise in providing call center services across various industries, including Information Technology and other sectors such as residential support services. Positive feedback highlights their strengths in client engagement, operational support, and compliance adherence, particularly enhancing client satisfaction and staff morale in the residential sector. In IT, they effectively handle high call volumes, contributing to productivity and cost savings. Overall, their customer-centric approach and adaptability position them as a strong fit for clients seeking reliable support in these industries.
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IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Go4Customer's pricing and value for money is predominantly positive. Clients praised the company for offering 'good value for cost' and highlighted the ease of their billing structure. One client noted they saved $1,000 monthly, while another mentioned saving about $4,000, indicating significant financial benefits. Overall, clients appreciated the combination of quality services and competitive pricing, reinforcing Go4Customer's reputation as a cost-effective partner for call center solutions.Was this helpful?
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
30% Call Center Services50% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
100% Third party verificationSee all 9 projectsIntelligentBee is a versatile IT and support services company with expertise in customer support, technical development, and IT management. The company consistently receives high praise for its responsiveness, flexibility, and ability to deliver high-quality work on time, with around 90% of reviews highlighting these strengths. Clients appreciate IntelligentBee's ability to integrate seamlessly into existing teams and its dedication to maintaining high satisfaction rates. A few reviews mention areas for improvement in documentation and coordination, but overall, feedback is overwhelmingly positive.
Reviews mention Exceptional performance
IntelligentBee has received exceptional feedback from clients, highlighting their significant impact on project development. One client emphasized that the team transformed their initial concept into a viable product, demonstrating high-quality delivery and effective project management. The client noted, 'IntelligentBee has delivered very good quality,' and appreciated their proactive communication and willingness to educate on development processes. Overall, the company's performance is regarded as outstanding, with no areas for improvement identified by the client.-
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019I’ve spoken with a lot of users and brands to see exactly what they want. From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
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Industry Experience
IntelligentBee has demonstrated expertise across multiple industries, including financial services, automotive, information technology, media, and customer support. In financial services, they enhance customer support efficiency; in automotive, they provide accurate data entry services; in IT, they build comprehensive software solutions with a focus on customer satisfaction. Their impact is underscored by high-quality service delivery, responsiveness, and adaptability, making them a compelling choice for clients in these sectors seeking reliable technical and customer support.
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Automotive Media IT Services Software Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight IntelligentBee's competitive pricing and strong value for money. For example, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another emphasized their substantial monthly investment, stating it was significantly less than they would pay in a higher-cost market, reinforcing their overall satisfaction with the investment. Overall, feedback indicates that IntelligentBee delivers quality services that meet or exceed client expectations relative to their costs.Was this helpful?
$1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interactionView PackagesCommunity Management
Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.Was this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
50% Third party verification50% Customer Surveys & Market Research CallsSee all 13 projects24H Virtual is a company specializing in Contact Center Services, offering solutions such as Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Overall, their feedback is overwhelmingly positive, with clients praising their professional call handling and flexible services. Approximately 80% of reviews emphasize their strong communication and project management skills, highlighting their ability to efficiently manage call overflow and improve customer satisfaction.
Reviews mention Easy to work with
Overall, clients express a positive sentiment regarding 24H Virtual's ease of collaboration. Feedback highlights the company's professionalism and flexibility, with one client noting the setup process was 'very easy and painless.' Another client appreciated the 'smooth' communication and 'honest' relationship building. The account managers are commended for their approachability and regular check-ins, ensuring a seamless experience. Clients report satisfaction with the service, indicating that 24H Virtual is a reliable partner.-
Call Center Services for Virtual Solutions Provider
5.0 Dec 9, 2021The set up was easy and was faster than most companies. The relationship building is also honest and in good faith. Minor mistakes as part of the learning curve.
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Virtual Receptionist for Real Estate Company
5.0 Oct 4, 2021From their initial sales pitch to full implementation, it is a very easy and painless process. It would have been even better if we knew of this company years ago.
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Customer Service for Nonprofit Health Organization
5.0 Mar 25, 2021The workflow has been good with google docs in place that we share between teams. Paul & myself the owners of our individual companies are handling this project and it's been a smooth, easy & respectful relationship.
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8 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Answering Support for Law Firm
5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
25% Call Center Services25% Back Office Outsourcing20% Customer Service Outsourcing +220% Sales Outsourcing10% TranscriptionFocus Areas
33% Third party verification34% B2C Telemarketing & telesales33% Customer Surveys & Market Research CallsSee all 6 projectsMattsenKumar LLC is a professional call center service provider offering comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions. The company consistently receives positive feedback, with clients praising their proactive management and adaptability. Approximately 90% of reviews highlight their effective customer handling and responsiveness, while no major areas for improvement are noted.
Reviews mention Accommodating
Clients consistently commend MattsenKumar LLC for their accommodating nature and adaptability. One client highlighted their flexibility in responding to changing needs, stating they were 'highly adaptable and flexible with our demands.' Another noted their 'willingness to learn about their client's business' and ability to quickly adjust to new expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's responsiveness and dedication to meeting client requirements.-
Menu Digitalization for Food Delivery Company
4.0 Oct 5, 2021The level and quality of communication between both parties has been excellent. Responses are promt and accurate. Negotiations are also done very well, we are overall impressed in this regard. They are highly adaptable and flexible with our demands.
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Call Center Services for Subsidiary Bank
4.5 May 13, 2021Their willingness to learn about their client's business/ expectation and adapting quickly to dynamic products/ changes differentiates them from all other service providers in the BPO vertical. This is fairly good. Other than few minor things, timelines are met for most of the things.
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Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services30% Custom Software Development10% AI Consulting +310% AI Development10% AR/VR Development10% Web DesignFocus Areas
25% Third party verification50% B2C Telemarketing & telesales25% Customer Surveys & Market Research CallsSee all 23 projectsFlatworld Solutions is a comprehensive provider of Contact Center Services, offering both inbound and outbound call handling, telemarketing, and customer support. Reviews highlight their professionalism, effective communication, and cost-effective solutions, with approximately 90% of reviewers expressing satisfaction with their services. Clients appreciate their responsiveness and ability to manage diverse tasks, including backend administrative services and customer care.
8 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Support for Healthcare Center
5.0 — A healthcare center hired Flatworld Solutions for their call center support. The team focuses on scheduling appointments, answering emails and phone calls, and reminding patients through phone Read moreWas this helpful?
Industry Experience
Flatworld Solutions has received positive feedback across various industries, including Business Services, Education, Advertising & Marketing, Financial Services, and Healthcare. Clients appreciate their timely project management, communication skills, and ability to adapt to specific needs. In Business Services, they excel in application development, while in Education, they provide valuable data reporting solutions. Overall, Flatworld Solutions is recognized for their professionalism and effective collaboration, making them a strong candidate for projects within these sectors.
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Education Consumer Products Business services Consulting IT Services Sports Healthcare Design Advertising & marketing Other Industry Software Legal Financial services Real estate Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Flatworld Solutions is frequently recognized for offering good value for money, with clients highlighting their competitive pricing and quality of service. One client noted their 'good value for cost' and another emphasized their 'cost-effective solutions.' Overall, the sentiment is positive, with many clients expressing satisfaction with the balance of cost and service quality, though some suggested potential improvements in pricing structures to enhance competitiveness.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
10% Third party verification65% B2C Telemarketing & telesales25% Customer Surveys & Market Research CallsSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Industry Experience
Blue Valley Marketing has demonstrated expertise across various industries, including Media, IT, Hospitality, and Wellness & Fitness. Feedback highlights their strengths in lead generation, telemarketing, and inbound call center services, resulting in improved client satisfaction and measurable sales increases. Overall sentiment is highly positive, with clients praising their project management, adaptability, and communication skills, making them a suitable partner for organizations seeking growth in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Nonprofit Manufacturing Publishing Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs.Was this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Market ResearchFocus Areas
10% Third party verification60% Customer Surveys & Market Research Calls30% B2C Telemarketing & telesalesSee all 12 projectsIntelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results.
Reviews mention Customized support
Intelemark has received positive feedback regarding their customized support, with clients noting their responsiveness and ability to adapt quickly to project needs. One client highlighted the seamless transition to Intelemark and their proactive adjustments to scripts, often implemented within hours. Additionally, the dedicated call representative consistently exceeded expectations, enhancing customer service. Overall, clients feel that Intelemark acts as a partner rather than a vendor, demonstrating a commitment to high-quality service and effective communication.-
Reminder Call Service for Nursing Recertification Service
5.0 May 7, 2020Our call representative has taken an active role in learning our business and keeping up with changes to the recertification process. She has exceeded expectations and our initial goals of providing answers to common questions and encouraging nurses to recertify. Intelemark is very responsive to all of our requests, from a temporary hold on calls in order to re-write the script during the health care crisis to having additional hours approved each month as needed.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Software Company
5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read moreWas this helpful?
Industry Experience
Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.
Read All ReviewsSelect Industry to see insights
Medical Energy & natural resources Other Industry Consulting Manufacturing IT Services Financial services Healthcare Chemicals & BiotechnologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
10% Third party verification50% Collections Recovery Services40% Customer Surveys & Market Research CallsSee all 8 projectsLTVplus is a company specializing in Customer Support Services, offering solutions such as Contact Center Services, Phone Support, and Customer Care Services. Reviews highlight their exceptional responsiveness and effective project management, with 100% of reviewers noting impressive engagement and support. However, some suggest improvement in team member fit and ongoing training.
2 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
More responsive than most other service providers
Get in TouchLTVplus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
35% Call Center Services35% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
10% Third party verification40% B2C Telemarketing & telesales40% Collections Recovery Services +110% Customer Surveys & Market Research CallsSee all 8 projectsOutsource and Save is a company specializing in Contact Center Services, including Customer Support Services and both Inbound and Outbound Call Center operations. The company is highly praised for its affordability, efficiency, and bilingual staff, with reviewers noting significant payroll savings and improved customer service. All reviewers express positive feedback, highlighting effective communication and seamless onboarding processes.
Reviews mention Detail-oriented
Clients have consistently praised Outsource and Save for their detail-oriented approach, highlighting the diligence and strong appointment-setting skills of their team. One client noted that the three women assigned to their project were 'very diligent and successful' in managing leads and setting appointments. Furthermore, the company's receptiveness to process adjustments demonstrates a commitment to continuous improvement, reinforcing their reputation for meticulousness in handling client tasks.-
BPO Services for Franchise Consulting Company
5.0 Apr 27, 2022The three different women who did the work for me were very diligent and successful on a daily basis in setting appointments for me from the leads I had supplied. Their diligence and strong appointment setting skills were outstanding!
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Staff Hiring Services for Laundry Company
5.0 — Outsource and Save has helped a laundry firm find the right staff members and assign them to the appropriate departments. The team helps the client streamline their process, schedule, and delivery Read moreWas this helpful?
Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
50% Call Center Services40% Back Office Outsourcing10% Sales OutsourcingFocus Areas
33% Third party verification67% B2C Telemarketing & telesalesSee all 7 projects4D Global is a back office service provider specializing in medical billing and healthcare consulting services. With positive feedback from reviewers, 100% of them commend the company for its outstanding service, timeliness, and ability to boost revenue, saving clients considerable amounts monthly. The company's strengths include accurate work and seamless communication, as noted by multiple clients.
Reviews mention Experienced
Clients have expressed a highly positive sentiment regarding 4D Global's services, highlighting their excellent quality of work and efficiency in managing billing services. One client noted a monthly savings of $100,000, while emphasizing the company's strengths in resource management and technology access. Overall, feedback indicates a strong satisfaction with their services, with no identified areas for improvement.-
Medical Billing Services for IT Company
4.5 Dec 24, 2017Their strengths are their focus on the core components of your business, their immediate access to services and technology, their reduced cost, and flexible resource management. The quality of service is excellent. It´s getting better every day.
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2 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Medical Billing Support for Health Service Provider
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 4D Global's competitive pricing as a key factor in their selection, noting that it fits within budget constraints. Feedback indicates a strong perception of value for money, with one client stating they saved approximately $100,000 monthly. Overall sentiment reflects satisfaction with the cost-effectiveness of services, as clients appreciate the balance of quality and affordability, contributing to positive business outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
50% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Third party verification50% Customer Surveys & Market Research CallsSee all 1 projectsUnee Solutions is a provider of Contact Center Services specializing in lead generation and appointment bookings. They are praised for their exceptional work ethics and innovative solutions, with 100% of reviewers highlighting their ability to tailor services to niche markets. Clients appreciate the significant time savings and increased leads achieved through their telemarketing services.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costWas this helpful?
Industry Experience
Unee Solutions demonstrates significant expertise in the Hospitality & Leisure sector, particularly in lead generation and client acquisition for new businesses. Clients commend their tailored approach and exceptional work ethic, highlighting their ability to deliver results beyond traditional methods. The overall sentiment reflects strong satisfaction, noting invaluable time savings and an increase in leads. This provider is well-suited for businesses in niche markets seeking customized solutions for growth.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Unee Solutions' value for money, noting that while their monthly expenses increased from $1,500 to approximately $2,000, the significant rise in lead generation from 2-4 to 15-20 leads justifies the cost. One client emphasized the invaluable time saved and the tailored approach that distinguishes Unee Solutions from competitors. Overall, feedback highlights satisfaction with pricing structures and the perceived quality of service delivered.Was this helpful?
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37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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