Top Call Center Companies & Services for Telecommunication Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$10,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
Launched in 2024, Customer First Solutions is a call center company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
Call Savvys is a call center service. The team focuses on Call Center Services and Customer Service Outsourcing, and the company is in San Francisco, California.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10,000+Jakarta, Indonesia
Services provided
Phone answering service VALDO INC focuses on Call Center Services and HR Consulting. They were founded in 2002.
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$1,000+< $25 / hr10,000+Cairo, Egypt
Services provided
Based in Cairo, Egypt and cairo, Egypt, GCS is a large answering service. The team focuses on Call Center Services.
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$50,000+$25 - $49 / hr10,000+Noida, India
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Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249
Services provided
Voisun Telecom Pvt. Ltd. Is an answering service. Headquartered in Gnangara, Australia and Gnangara, Australia, their team specializes in Call Center Services and Social Media Marketing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
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$5,000+< $25 / hr10 - 49Rawalpindi, Pakistan
Services provided
Intellicom Solutions is an answering service. They specialize in Call Center Services and Search Engine Optimization and were established in 2019. The agency is located in Rawalpindi, Pakistan.
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UndisclosedUndisclosed50 - 249Exeter, England
Services provided
Advertising company Air Marketing was established in 2015. The team specializes in Advertising and Digital Strategy.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
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$1,000+< $25 / hr50 - 249
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Midsize Accounting and answering service Vision Sync Solutions, is in Newark, Delaware and Bengaluru, India. Their services include Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
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Ameeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr50 - 249Surat, India
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See all 1 projectsVotiko offers social media management, marketing, content creation, design, and research services. Reviews emphasize their effective communication, result-oriented approach, and ability to significantly increase sales and social media engagement. Clients commend Votiko's responsiveness and the value they provide, noting positive outcomes within a few months despite initial adjustment periods.
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UndisclosedUndisclosed50 - 249
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Prospecta Global Solutions Corp. Is a Sales Outsourcing company. Launched in 2009, their team offers Sales Outsourcing and Call Center Services.
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$250,000+$100 - $149 / hr1,000 - 9,999
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Cxperts is a large telephone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2021.
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$10,000+< $25 / hr10 - 49
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See all 1 projectsLink Digita specializes in Inside Sales Recruitment, Digital Marketing, and Sales Development Representative (SDR) management. Their reviews highlight exceptional project management, data-driven strategies, and personalized service, resulting in impressive outcomes such as increased client satisfaction and enhanced lead generation. Suggestions for improvement include refining internal communication and expanding training resources for sustained SDR performance.
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$250,000+Undisclosed10 - 49Puerto Vallarta, Mexico
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Occupy S.A de C.V., a small telephone answering service, is headquartered in Puerto Vallarta, Mexico. Their services include Call Center Services and Affiliate Marketing.
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$1,000+< $25 / hr50 - 249Tirana, Albania
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Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Ottawa, Canada
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AMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
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$10,000+< $25 / hr250 - 999Melville, NY
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Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Opa-locka, FL
Services provided
TopCom Solutions, a large answering service, is headquartered in Opa-locka, Florida and Santo Domingo, Dominican Republic. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49
Services provided
In Alexandria, Kentucky and Tanger, Morocco, Fitencia Solutions is a Sales Outsourcing company. They focus on Sales Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
Services provided
Customer Service Outsourcing and call center service Synchura Solutions is based in karachi, Pakistan. Founded in 2025, the team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49
Services provided
Founded in 2020, Smart Workforce is a call center service and Document Digitization & Management company. Their team specializes in Call Center Services and Document Digitization & Management.
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$1,000+$25 - $49 / hr50 - 249Longparish, England
Services provided
Bandwagon Telemarketing Ltd is a telephone answering service. The Longparish, England-based agency provides Call Center Services and CRM consulting and SI.
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$1,000+Undisclosed2 - 9Toronto, Canada
Services provided
MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
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Global Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249
Services provided
Launched in 2021, amplify5 is a midsize Cape Town, South Africa-based call center. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Pune, India
Services provided
The-Connections is a call center. Launched in 2011, the agency is based in Pune, India and Pune, India. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr250 - 999Nairobi, Kenya
Services provided
Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
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Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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$5,000+< $25 / hr50 - 249Durban, South Africa
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Midsize call center 2cantalks, is based in Durban, South Africa. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999
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Bambus Group , a Market Research company, is in Pristina, Kosovo. The team offers Market Research and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Ann Arbor, MI
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Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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Undisclosed< $25 / hr10 - 49
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Backend Communications is a phone answering service. Launched in 2020, the firm focuses on Call Center Services and Back Office Outsourcing.
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$50,000+< $25 / hr10 - 49
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OUTSOURCING SOLUTIONS EUROPE is a call center company. Launched in 2004, the firm is headquartered in Paris, France. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49
Services provided
Process Shepherd is a call center service headquartered in Dover, Delaware. The team specializes in Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed50 - 249Itasca, IL
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Brown & Joseph, a phone answering service, was launched in 1996. They specializes in Call Center Services and Custom Software Development.
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$1,000+< $25 / hr50 - 249
Services provided
Founded in 2020, i-Call International is a call center company and Language Interpretation company. The agency offers Call Center Services and Language Interpretation.
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$1,000+$25 - $49 / hr10 - 49
Services provided
BennsMarketingSolutions is a telephone answering service. The company is in Casablanca, Morocco. Their services include Call Center Services.
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$50,000+$100 - $149 / hr10 - 49Cairo , Egypt
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Sales Cubicle is a Sales Outsourcing company. The firm is based in Cairo , Egypt. Their services include Sales Outsourcing.
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$5,000+< $25 / hr50 - 249Barranquilla, Colombia
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Launched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49London, England
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Win Labs is a London, England-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed250 - 999Katowice, Poland
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Founded in 2002, 3S is a cloud consulting & SI company. Their team provides cloud consulting & SI and Call Center Services.
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UndisclosedUndisclosed50 - 249Dhaka, Bangladesh
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Launched in 2011, Impel Service & Solutions Limited (ISSL) is a midsize Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Custom Software Development.
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UndisclosedUndisclosed250 - 999
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Established in 2022, ManilaPros is a Business Consulting company. The midsize team focuses on Business Consulting and Search Engine Optimization.
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$5,000+< $25 / hr250 - 999Kingston, Jamaica
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Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999
Services provided
Established in 2015, Wingo Starr Group Sdn Bhd is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
Alltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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UndisclosedUndisclosed50 - 249
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SalesGrip is a Sales Outsourcing company established in 2018. Headquartered in Edmonton, Canada, the team provides Sales Outsourcing and Call Center Services.
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Best Call Centers for the Telecommunication Industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
33.3/40.018/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31.4/40.017/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$5,000+Undisclosed50 - 249Rochester, NH
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr50 - 249Ahmedabad, India
Ability to deliver
33.4/40.016.2/20 Reviews9.8/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services90% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
