Top Call Center Companies & Services for Consumer Goods
670 Companies
Best Call Center Companies for Consumer Goods
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$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
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$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.Was this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
60% Call Center Services10% Advertising10% Digital Strategy +3 services10% IT Strategy Consulting5% Ecommerce Marketing5% Email MarketingSee all 1 projectsVirtue Techies offers Contact Center Services, including Inbound Call Center and Customer Support Services. The overall feedback highlights their affordable pricing, effective communication, and strong alignment with client values. Clients appreciate the fast pick-up times and comprehensive information provided over phone calls, emphasizing their satisfaction with the service quality.
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$1,000+< $25 / hr250 - 999Dehiwala-Mount Lavinia, Sri Lanka
Services provided
80% Call Center Services10% Customer Service Outsourcing10% HR OutsourcingKonnect BPO Technologies (PVT)Ltd is a midsize call center service in Dehiwala-Mount Lavinia, Sri Lanka. The team offers Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 78 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, Inbound Call Center, and Phone Support. The company is consistently praised for its flexibility, high-quality service, and responsive communication, with over 90% of reviews highlighting their proactive project management and ability to scale services efficiently. Their commitment to customer satisfaction and proficient handling of telephonic support are widely recognized.
12 of 13 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the past six months, clients have praised SupportYourApp for their reliable and responsive customer support. Notably, a client from HyperCinema highlighted their team's consistent availability and effective issue resolution, rating their service 9 out of 10. Another client from Tungsten Automation commended the team's dedication, especially during challenging circumstances like the Russian invasion. Overall, the sentiment is overwhelmingly positive, with clients appreciating the flexibility, professionalism, and proactive approach of SupportYourApp.Was this helpful?
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$1,000+< $25 / hr50 - 249Tunis, TunisiaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr50 - 249Vaughan, Canada
Services provided
46% Call Center Services31% Customer Service Outsourcing13% Back Office Outsourcing +1 service10% Sales Outsourcing3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
70% Call Center Services30% Customer Service OutsourcingTENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
40% Call Center Services50% Back Office Outsourcing10% Sales OutsourcingSee all 2 projectsAvirtual specializes in providing virtual assistance and back office services, such as administrative support and social media management. Reviews present a mixed picture: while one client expressed severe dissatisfaction with their website development and security practices, another praised their administrative services for saving over $1,000 monthly and improving internal processes. Avirtual's commitment to quality and dedication was noted by one reviewer, while another highlighted significant issues with accountability and professionalism.
Reviews mention Honest
Clients have consistently praised Avirtual for their honesty and integrity in service delivery. One client highlighted their 'quality of service, dedication, and honesty,' noting significant improvements in administrative processes and customer relations. The company's transparent pricing structure and commitment to client satisfaction further reinforce positive sentiments. Overall, feedback reflects a strong endorsement of Avirtual's honest approach to business, contributing to substantial time and cost savings for clients.-
Virtual Assistant for Medium-sized Firm
4.5 Dec 24, 2017Their strengths are their quality of service, dedication, and honesty. They have saved us a great deal of work and money.
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Industry Experience
Avirtual has demonstrated expertise primarily in the Media and Administrative Services industries. In Media, feedback indicates significant dissatisfaction, highlighting issues with website development, security breaches, and poor communication. Conversely, in Administrative Services, clients expressed high satisfaction, citing improvements in operational efficiency and cost savings. Overall, potential clients in Administrative Services can expect a positive experience, while those in Media may face challenges and should proceed with caution.
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Media Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Avirtual's overall cost and value for money is mixed. One review highlighted that their pricing fit the client's budget, but ultimately resulted in significant dissatisfaction due to incomplete work and hidden costs associated with additional phases. Conversely, another client reported that Avirtual's services saved them over $1,000 monthly, praising the quality and dedication of their virtual assistant. Overall, while some clients found value, others felt the cost was not justified by the quality of service received.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Uxbridge, England
Services provided
80% Sales Outsourcing10% CRM Consulting and SI10% Direct MarketingLHB Consulting, a small Sales Outsourcing company, is located in Uxbridge, England. Their services include Sales Outsourcing and Direct Marketing.
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$10,000+< $25 / hr2 - 9Concord, CA
Services provided
50% Call Center Services50% IT Managed ServicesFounded in 2019, Gadgetsick is a call center company and IT managed services company. Their services include Call Center Services and IT managed services.
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
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$1,000+< $25 / hr250 - 999Warszawa, PolandServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Well-organized projects
Client feedback highlights Simply Contact's well-organized project management, emphasizing their clear and structured workflows. One client noted their impressive flexibility and transparency, stating, 'Simply Contact has proven to be a great partner we can rely on.' Additionally, the organized approach contributed to a significant increase in customer satisfaction, demonstrating their effectiveness in delivering quality service.-
Contact Center Services for IT Staff Augmentation Company
5.0 Feb 3, 2021The most impressive factor of Simply Contact's service is the clear and organized workflow. They are always in touch and we can easily contact them to solve the issues in case of need.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Plaridel, Philippines
Services provided
30% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +5 services10% HR Outsourcing10% Language Interpretation10% Recruiting10% Sales Outsourcing10% Talent RepresentationGlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Albuquerque, NM
Services provided
100% Sales OutsourcingVonard is a Sales Outsourcing company. The agency is based in Albuquerque, New Mexico. Their services include Sales Outsourcing.
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Industry Experience
Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products RetailWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Denver, COServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.
Reviews mention Flexible
The sentiment surrounding flexibility in client feedback regarding Belkins is overwhelmingly positive. Clients highlighted their adaptability, noting how Belkins swiftly adjusted strategies based on real-time feedback. For instance, one client remarked, "Belkins was quick to respond and flexible in making changes" while another appreciated their ability to "tailor their approach to meet our unique needs." Overall, clients expressed satisfaction with Belkins' responsiveness and willingness to experiment, reinforcing their reputation as a flexible partner.-
Email Marketing & Sales Outsourcing for Consulting Firm
5.0 Aug 27, 2024Their project management was excellent, balancing structure and flexibility. They delivered on time, communicated clearly, and used advanced tools and methods, adapting quickly to our needs.
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Business Lead Dev for Manufacturing Company
5.0 Apr 30, 2024They were always responsive and flexible. This dynamic and innovative approach was part of what made their customer support excellent.
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Lead Generation & Email Mktg for Medical Device Software Co
4.5 Mar 21, 2024Belkins really listened to us and tailored their approach to meet our unique needs. They were flexible and focused on getting us results.
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Appointment Setting for Educational Establishment
5.0 Mar 9, 2024This team is very flexible and ready to constantly experiment to improve and optimize towards our goals.
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Email Mktg & Lead Gen for Employee Recognition Programs Co
5.0 Feb 27, 2024The Belkins team is flexible, responsive, clear with their communication, and quick to pivot if we ask. Even though they are on the other side of the Atlantic from our team, we have experienced no issues with timely communication or delivery of services.
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45 of 48 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 48 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read moreWas this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profitWas this helpful?
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United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)Was this helpful?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Knowledgeable
Clients consistently highlight A-SALES AB's extensive knowledge and expertise in outbound sales strategies. For instance, one reviewer noted their impressive technical knowledge and ability to adapt strategies based on market insights. Another client emphasized their detailed understanding of various European markets, which facilitated successful outreach. Overall, the sentiment regarding their knowledgeable approach is overwhelmingly positive, with clients appreciating their commitment to delivering tailored solutions and effective communication throughout the project.-
Sales Outsourcing for Sustainable Paper Company
5.0 Apr 25, 2024We were pleased with their competence, speed, and agility. They were open to adapt and conform to our needs while providing valuable knowledge on how to reach best possible outcome.
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Lead Gen & Email Mktg for Digital Marketing Agency
4.0 Feb 26, 2024Their passion, professionalism, and knowledge of the sales industry. They leverage the latest tech trends and techniques to help our business cut through the competition.
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Email Marketing for Healthcare Company
5.0 Aug 17, 2025Their knowledge in the outbound game. I'm learning something new every day.
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Sales Outsourcing for Consulting Company
5.0 Sep 22, 2025Attention to detail per market. They are extremely knowledgeable, and are not afraid to say "no, this won't work because..."
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Email Marketing for IT Company
5.0 Sep 22, 2025The technical knowledge and know-how overall about cold email are impressive.
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16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
Services provided
60% Call Center Services40% Back Office OutsourcingSupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Communicative
Clients have expressed high satisfaction with Five9's communication, emphasizing their diligence and responsiveness. One client noted that the team proactively reached out to assist during a transition to remote work, showcasing their commitment to support. Another highlighted that Five9's team consistently followed up on calls and provided timely responses to inquiries, often within an hour. Overall, the sentiment surrounding Five9's communication is overwhelmingly positive, with clients appreciating their structured approach to problem-solving.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience
Five9 has demonstrated expertise across the financial services and legal industries. In financial services, feedback indicates issues with Salesforce integration and communication, leading to a negative sentiment. Conversely, in the legal sector, Five9 received positive reviews for project management, efficiency improvements, and strong customer support during transitions, highlighting their capacity for timely problem-solving. Overall, clients in the legal industry found strong value in their services, while financial services clients expressed concerns regarding communication and integration challenges.
Read All ReviewsSelect Industry to see insights
Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9's cost and value for money presents a mixed sentiment. One client invested between $20,000–$30,000 but expressed dissatisfaction with integration issues, advising potential customers to seek other vendors. Conversely, another client who spent between $10,000–$50,000 praised Five9 for delivering timely results and achieving efficiency goals, highlighting their diligent communication and project completion focus. Overall, while some clients appreciated the service, concerns over value and communication persist.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
Reviews mention Proactive
Clients have consistently praised Assistring LLC for their proactive approach in addressing challenges. For instance, during a spike in call volume due to service outages, the team responded swiftly by allocating additional resources, ensuring service quality was maintained. This commitment to understanding client needs and adapting strategies in real-time has notably enhanced customer satisfaction and loyalty. Overall, the sentiment reflects a strong appreciation for their proactive management and problem-solving capabilities.-
Call Center Services for Utility Company
5.0 Oct 23, 2024Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
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Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
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$5,000+Undisclosed10 - 49Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +2 services15% Back Office Outsourcing15% CRM Consulting and SISee all 1 projectsCall Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Undisclosed< $25 / hr50 - 249Barcelona, Spain
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +2 services10% Back Office Outsourcing10% Recruitment Process OutsourcingEssentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Drayton Valley, Canada
Services provided
75% Call Center Services25% Customer Service OutsourcingIntercon Messaging Inc. Is a call center company. They were launched in 1996, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Dhaka, Bangladesh
Services provided
50% Sales Outsourcing20% Web Design10% Email Marketing +3 services10% Social Media Marketing5% Affiliate Marketing5% Other Digital MarketingAbridge is a Sales Outsourcing company in Dhaka, Bangladesh and West Miami, Florida. They provide Sales Outsourcing and Web Design.
Read more -
$1,000+Undisclosed10 - 49
Services provided
15% Content Marketing15% Email Marketing15% Search Engine Optimization +5 services15% Social Media Marketing10% CRM Consulting and SI10% Mobile App Development10% Sales Outsourcing10% Web DevelopmentFounded in 2017, Cush Digital, a small social media marketing agency, is headquartered in Aswan, Egypt. Their services include Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
100% Call Center ServicesCall center company 8x8 was founded in 1987. The team offers Call Center Services.
Read more -
$100,000+< $25 / hr1,000 - 9,999London , England
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49
Services provided
12% Call Center Services50% Back Office Outsourcing25% Sales Outsourcing +1 service13% Customer Service OutsourcingSee all 1 projectsAffiliated Outsourcing is a company specializing in Contact Center Services, focusing on Outbound Call Center and Telemarketing Services. Reviews highlight their well-spoken staff and effective outbound sales capabilities, saving clients approximately $14,000 monthly. Feedback is generally positive, with clients noting areas for improvement in performance metrics.
Industry Experience
Affiliated Outsourcing has demonstrated expertise particularly in the Media industry, where they have effectively facilitated outbound services resulting in significant cost savings and enhanced customer outreach. The feedback emphasizes their well-spoken staff and successful handling of outbound sales and customer issues. While overall sentiment is positive, clients suggest improvements in performance metrics. This provider is a suitable match for clients in the Media sector seeking efficient outsourcing solutions.
Read All ReviewsSelect Industry to see insights
MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Affiliated Outsourcing provides valuable services at competitive rates, offering package deals and short-term billing options. One client highlighted significant savings, noting a reduction of approximately $14,000 per month and a time savings of 30 minutes per call. Overall, clients perceive the company as delivering good value for their investment, although some feedback suggests there is room for improvement in performance metrics.Was this helpful?
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UndisclosedUndisclosed2 - 9Albuquerque, NM
Services provided
60% Call Center Services30% Commercial Property Management10% Business ConsultingOffice Alternatives is an Albuquerque, New Mexico-based phone answering service. Established in 2005, the team focuses on Call Center Services and Commercial Property Management.
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$5,000+Undisclosed1,000 - 9,999San Antonio, TX
Services provided
35% Call Center Services25% Fulfillment20% Direct Marketing +1 service20% TruckingHarte Hanks is a call center. They were established in 1923 and provide Call Center Services and Fulfillment.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +2 services15% Back Office Outsourcing15% IT Managed ServicesMedAtlantic-Tell is a Tangier, Morocco-based call center company. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2018.
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UndisclosedUndisclosed10 - 49Galway, Ireland
Services provided
50% Call Center Services50% Customer Service OutsourcingCall Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Wellington, New Zealand
Services provided
100% Call Center ServicesLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.
Read more -
UndisclosedUndisclosed250 - 999Jakarta, Indonesia
Services provided
26% Call Center Services32% Customer Service Outsourcing20% Application Management & Support +2 services12% Back Office Outsourcing10% Sales OutsourcingINFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.
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$1,000+Undisclosed2 - 9Vilnius, Lithuania
Services provided
100% Sales OutsourcingLava sales, a Sales Outsourcing company, is in Vilnius, Lithuania. The team specializes in Sales Outsourcing.
Read more -
$5,000+< $25 / hr2 - 9Tijuana, Mexico
Services provided
70% Call Center Services10% Customer Service Outsourcing10% Email Marketing +1 service10% Sales OutsourcingAcierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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$1,000+< $25 / hr10 - 49Fareham, England
Services provided
75% Sales Outsourcing25% Back Office OutsourcingSmall Sales Outsourcing company Inspired B2B Marketing, is located in Fareham, England. The team focuses on Sales Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Seattle, WA
Services provided
60% Call Center Services40% Customer Service OutsourcingDirect Interactions is a call center company in Seattle, Washington. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Ashmore, Australia
Services provided
50% Business Consulting50% Sales OutsourcingBusiness2sell is a Business Consulting and Sales Outsourcing company. In Ashmore, Australia, the team specializes in Business Consulting and Sales Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Ciudad de México, Mexico
Services provided
65% Call Center Services5% Back Office Outsourcing5% Corporate Relocation +5 services5% Customer Service Outsourcing5% Direct Marketing5% HR Outsourcing5% Other Marketing5% Sales OutsourcingLaunched in 2008, Concentra BPO is a large phone answering service. Their team specializes in Call Center Services and Direct Marketing.
Read moreMore responsive than most other service providers
Get in TouchConcentra BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Mandaue City, Philippines
Services provided
100% Call Center ServicesLive2care is a Mandaue City, Philippines-based telephone answering service. The team offers Call Center Services.
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$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
52% Call Center Services25% Customer Service Outsourcing23% Back Office OutsourcingLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249Carlton, England
Services provided
40% Demand Generation Marketing40% Sales Outsourcing10% Digital Strategy +2 services5% Account-Based Marketing5% Email MarketingLaunched in 2020, Xcellerate Labs is a midsize Sales Outsourcing company located in Carlton, England. Their team offers Sales Outsourcing and Demand Generation Marketing.
Read more -
$1,000+< $25 / hr2 - 9Chandannagar, India
Services provided
25% Call Center Services45% Customer Service Outsourcing25% Sales Outsourcing +1 service5% Business ConsultingNitroBDC is a Customer Service Outsourcing company. The team is in Chandannagar, India, and their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Itasca, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingLiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
Read more -
$25,000+Undisclosed250 - 999Prague 8, Czech Republic
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingICON Communication Centres s.r.o. Is a Customer Service Outsourcing company founded in 2003. The company specializes in Customer Service Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr50 - 249
Services provided
90% Call Center Services10% Back Office OutsourcingKunnect is a call center company. Founded in 2005, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Appleton, WI
Services provided
95% Call Center Services5% Other MarketingFounded in 1988, Salelytics, a midsize call center, is based in Appleton, Wisconsin. Their team specializes in Call Center Services and Other Marketing.
Read more -
Undisclosed< $25 / hr1,000 - 9,999Rogers, AR
Services provided
40% Call Center Services30% Fulfillment20% Warehousing & Distribution +2 services5% Event Marketing5% Marketing StrategyCall center service Shelf Level Retail Solutions focuses on Call Center Services and Fulfillment. They were founded in 2002.
Read more -
$1,000+$150 - $199 / hr10 - 49Eden Prairie, MN
Services provided
50% Sales Outsourcing25% Corporate Training & Coaching25% RecruitingEstablished in 2010, Grow Your Sales Pipeline is a small Sales Outsourcing company. Their team offers Sales Outsourcing and Corporate Training & Coaching.
Read more -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
100% Call Center ServicesSee all 1 projectsMedallion is a provider data management and licensing company. The feedback predominantly highlights skillful persuasion, but also reveals significant challenges, with reports of ignored requests and compliance issues. Approximately 100% of the reviews mention negative experiences with communication and project management.
Industry Experience
Medallion has garnered feedback primarily from the healthcare industry, where they were engaged for licensing and provider data management. Clients noted their ability to manage complex regulatory requirements, although concerns about timeliness and communication were prevalent. While their expertise in navigating healthcare challenges was acknowledged, there were significant criticisms regarding project management and responsiveness. Potential clients in healthcare should consider Medallion's strengths in compliance but remain cautious of reported service delivery issues.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express concerns regarding Medallion's cost-effectiveness, noting that while they possess expertise, the value delivered does not align with pricing. One reviewer highlighted issues with timely communication and compliance, suggesting that requests were often ignored. Despite their skill in navigating regulations, clients feel that improvements are needed in service delivery and transparency. Overall, the sentiment reflects a perception that Medallion's pricing may not justify the outcomes achieved.Was this helpful?
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$1,000+< $25 / hr10 - 49Colombo, Sri Lanka
Services provided
60% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingSkybirds International is a small call center service headquartered in Colombo, Sri Lanka. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
100% Call Center ServicesOWC is a midsize telephone answering service launched in 2006. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
100% Call Center ServicesMidsize call center CSP, is in Mandaluyong, Philippines. The team provides Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
100% Call Center ServicesQ2 Serves Infotech is a call center based in Gurugram, India. Launched in 2005, the team specializes in Call Center Services.
Read more -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Romsey , England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingImpact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
80% Sales Outsourcing20% Media Planning & BuyingSales Jump is a Calgary, Canada-based Sales Outsourcing company. They specialize in Sales Outsourcing and Media Planning & Buying.
Read more -
Undisclosed< $25 / hr10 - 49
Services provided
55% Sales Outsourcing45% Back Office OutsourcingSellsData is a Sales Outsourcing company. They focus on Sales Outsourcing and Back Office Outsourcing and were launched in 2018.
Read more
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies for Consumer Goods
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Dover, DE
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
32.9/40.017/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr250 - 999Kansas City, MO
Ability to deliver
32.8/40.019.6/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Ability to deliver
30/40.018.8/20 Reviews5.7/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Long Beach, CA
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.9/40.018.2/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
31/40.016.6/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+Undisclosed10 - 49Vaughan, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.3/10 Clients & Experience5.7/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
45% Call Center Services36% Sales Outsourcing19% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
65% Call Center Services10% Sales Outsourcing25% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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