Top Call Center Companies & Services for Consumer Goods
657 Companies
Best Call Center Companies for Consumer Goods
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, UkraineServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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UndisclosedUndisclosed2 - 9Santa Coloma de Gramenet, Spain
Services provided
25% Pay Per Click25% Search Engine Optimization25% Social Media Marketing +2 services15% Conversion Optimization10% Sales OutsourcingLaunched in 2015, Convertiam is a social media marketing agency. In Santa Coloma de Gramenet, Spain, the team provides Social Media Marketing and Search Engine Optimization.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 74 projectsSupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.
Reviews mention Dedicated
Clients consistently commend SupportYourApp for their dedication and responsiveness. One CTO highlighted the invaluable contribution of their dedicated agent, noting that this individual's performance was impressive enough to warrant an in-person visit. Similarly, a Marketing Assistant praised their consultant's commitment to providing top-notch service, resulting in increased customer satisfaction. Overall, feedback reflects a strong sentiment of appreciation for the dedicated support provided, indicating that clients feel well-supported and valued throughout their collaboration.-
L2 Technical Support for EdTech Firm
5.0 Nov 17, 2025Currently, our customer support is managed by one dedicated agent. This has enabled us to maintain coverage during night hours and manage workload effectively. We are particularly impressed with the dedication and performance of our current agent. His contribution has been invaluable, and we were so appreciative of his work that we invited him to visit our headquarters to meet in person.
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29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Elderly Check-In Company
4.5 — SupportYourApp provides daily customer support for an elderly check-in company. A dedicated agent assists the client's users and their families with empathy and professionalism, ensuring smooth Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback on SupportYourApp's pricing and value for money is overwhelmingly positive, with multiple clients highlighting that their pricing fits within budget constraints while delivering excellent service quality. For instance, one client noted that the 'good value for cost' was a key reason for their choice, while another emphasized the 'high quality support' provided at a lower price compared to competitors. Overall, clients express satisfaction with the cost-effectiveness and the quality of service received.Was this helpful?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.-
Customer Service Outsourcing for Medical Company
5.0 Aug 1, 2024HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company
5.0 Jul 30, 2024The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for HelpSquad highlights exceptional communication and a strong alignment with client needs. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings within three months, praising the team's responsiveness and attention to detail. National University emphasized HelpSquad's robust product offering and the seamless integration of their services, citing high satisfaction without any required project management. Overall, sentiment is highly positive, emphasizing value for cost and effective service delivery.Was this helpful?
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Tunis, TunisiaServices provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
Reviews mention High-quality work
Clients consistently commend Business & Services Solutions for delivering high-quality work that meets regulatory standards and enhances operational efficiency. The CEO of Sterling Industries highlighted their technical team's expertise in compliance, resulting in improved client satisfaction and reduced response times. Similarly, Essentiel Outsourcing noted a 30% reduction in data entry errors and a 12-point increase in customer satisfaction scores. Overall, feedback reflects a strong sentiment of trust and satisfaction regarding the quality of services provided.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025These outcomes demonstrate that BSS Solution not only delivered on service quality and reliability but also provided tangible performance improvements that positively impacted both internal operations and end-customer satisfaction.
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Call Center Services for Medical Device Manufacturer
5.0 Jun 21, 2025The partnership delivered immediate value during our neurostimulator device launch. Their team expertly handled 142 component-specific inquiries from clinicians while identifying a documentation discrepancy that prevented a potential compliance issue. Client satisfaction scores improved notably for technical query resolution, and their systems helped reduce response time for urgent production status requests by half. Most importantly, they became seamless extensions of our quality team, flagging three potential documentation issues before they reached our clients.
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6 of 6 reviews are 5 stars6 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of Business & Services Solutions reflect a strong overall sentiment, highlighting their exceptional adaptability and commitment to client values. Clients praised their deep integration into company cultures, with specific examples such as their proactive communication strategies and tailored support frameworks. Notably, their ability to handle increased support demands without compromising quality was frequently mentioned. Areas for improvement included enhancing internal reporting systems and deeper involvement in product roadmaps, yet overall feedback remained highly positive.Was this helpful?
9 of 9 Call Center Services reviews are 5 stars9 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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UndisclosedUndisclosed2 - 9Fontana, CA
Services provided
30% Search Engine Optimization30% Web Design10% Content Marketing +3 services10% Pay Per Click10% Sales Outsourcing10% Social Media MarketingSEO services firm Mobile Giant was founded in 2012. The firm offers Search Engine Optimization and Web Design.
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UndisclosedUndisclosed2 - 9Saginaw, MI
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Direct Marketing10% Event Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video ProductionAdvertising company Conach Marketing Group was launched in 2008. The agency specializes in Advertising and Branding.
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UndisclosedUndisclosedFreelancerCastle Rock, CO
Services provided
40% Search Engine Optimization20% Pay Per Click20% Web Design +2 services10% Conversion Optimization10% Sales OutsourcingDenny Miller SEO, a SEO services firm, is headquartered in Castle Rock, Colorado. Their services include Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosedFreelancerFairfax Station, VA
Services provided
20% Search Engine Optimization20% Web Design10% Marketing Strategy +5 services10% Media Planning & Buying10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Bold Vision Marketing was established in 2023. The team provides Search Engine Optimization and Web Design.
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UndisclosedUndisclosedFreelancerMemphis, TN
Services provided
10% CRM Consulting and SI10% Content Marketing10% Content Writing Services +7 services10% Graphic Design10% Logo10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentPlatforms and Traffic is a social media marketing firm launched in 2023. The company offers Social Media Marketing and Content Marketing, and is small.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
Best Call Center Companies for Consumer Goods
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
37.9/40.020/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
31.7/40.015.8/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Ability to deliver
30/40.018.8/20 Reviews5.7/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
32.2/40.019/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.9/40.016.6/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.8/40.016.4/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed250 - 999Torreón, Mexico
Ability to deliver
35.4/40.018.2/20 Reviews8.1/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
36/40.018.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
31/40.016.6/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+Undisclosed10 - 49Vaughan, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.3/10 Clients & Experience5.7/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
Undisclosed< $25 / hr50 - 249
Ability to deliver
31/40.018/20 Reviews8/10 Clients & Experience5/10 Market PresenceService focus
40% Call Center Services60% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.7/40.017.2/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.3/40.017/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
45% Call Center Services36% Sales Outsourcing19% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other
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