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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Exceeds expectations
Helpware consistently exceeds client expectations across various projects. Clients highlighted their exceptional ability to scale support quickly, with one noting a remarkable ramp-up of resources to meet 500 agents per day. Feedback emphasized Helpware's proactive communication and adaptability, which significantly improved customer satisfaction scores by 30 points in one instance. Overall, clients described Helpware as a critical partner in achieving their goals, demonstrating impressive performance and a commitment to continuous improvement.-
Call Center Services for Digital Government Partner
5.0 Jun 6, 2022Ramp up of resources was impressive and exceeded expectations. Helpware needed to deliver 500 agents, so their goal was to always have more than 500 agents trained and available to always meet the goal.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021Over the duration of the partnership, our principal metric for measuring customer satisfaction (CSat) improved by 30 points and that had tangible impact on the growth of our business as well. They really exceeded our expectations in that regard.
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BPO for Meditation App Business
5.0 Nov 9, 2020When we first engaged them, we were expecting them to at least perform at 55% net retention, and they’ve exceeded that for two quarters going into their third in the 70% range.
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Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. Now they’re handling all of my customer support issues.
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Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Their quality and attentiveness has exceeded our expectations.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Helpware CX for their effective marketing strategies and impressive project management speed. One client highlighted their success in attracting six new customers and noted that communication was efficient through email and messaging apps. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with the value and performance of Helpware CX.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
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Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer ProductsWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Romsey , England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingImpact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
8 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews for SupportYourApp reflect a generally positive sentiment, particularly regarding their responsiveness, flexibility, and ability to scale support services. Clients noted improvements in operational efficiency and customer satisfaction. For instance, Fourth Estate praised their recruitment speed, while Lopay highlighted reduced internal pressures and improved support handling. However, a review from a lifestyle apparel brand expressed disappointment due to a lack of ownership and accountability. Overall, the majority of clients commend the team's project management and communication skills.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback across various industries, notably in financial services, media, energy, retail, education, and IT. Clients commend their responsiveness, flexibility, and ability to scale support operations efficiently. In the financial sector, they excel in handling complex customer inquiries, while in media, they enhance recruitment processes. Overall, their impact is characterized by improved customer satisfaction, streamlined operations, and effective communication, making them a strong fit for companies seeking support in these sectors.
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Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services IT ServicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Customized support
Clients have consistently praised Simply Contact for their customized support, highlighting their tailored approach to meet specific challenges. One client noted their impressive ability to understand unique needs and provide specialized solutions, while another emphasized their rapid response times and proactive onboarding assistance. Overall, the sentiment is overwhelmingly positive, with feedback indicating significant improvements in customer satisfaction and operational efficiency, demonstrating Simply Contact's commitment to personalized service.-
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Outsourced Customer Service for Cloud Collaborative Platform
5.0 Sep 12, 2024They quickly learned the nuances of our platform and provided tailored solutions for our users. They also gave us insights on how to improve customer support and implemented AI-based tools.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999Toronto, Canada
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9
Services provided
80% Sales Outsourcing20% Media Planning & BuyingSales Jump is a Calgary, Canada-based Sales Outsourcing company. They specialize in Sales Outsourcing and Media Planning & Buying.
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Undisclosed< $25 / hr10 - 49
Services provided
55% Sales Outsourcing45% Back Office OutsourcingSellsData is a Sales Outsourcing company. They focus on Sales Outsourcing and Back Office Outsourcing and were launched in 2018.
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$1,000+< $25 / hr10 - 49Anantapur, India
Services provided
100% Sales OutsourcingEkotejas is a Sales Outsourcing company. The company is located in Anantapur, India and Pune, India. Their services include Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Ogden, UT
Services provided
65% Sales Outsourcing15% Customer Service Outsourcing10% Digital Strategy +1 service10% Marketing StrategyMarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr50 - 249Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a company specializing in outbound call center and telemarketing services, focusing on lead generation and appointment setting. Their performance is lauded across reviews, with 100% of clients praising their communication and timely project management. Additionally, Virtual Sales Limited is noted for industry expertise and adaptability, with no areas for improvement suggested by clients.
3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, clients praised Virtual Sales Limited for their flexibility, efficiency, and professionalism in lead generation. Feedback highlighted their ability to secure multiple meetings weekly, significantly enhancing client pipelines. One client noted their impressive industry knowledge, while another appreciated their consistent communication and adaptability. Overall sentiment is overwhelmingly positive, with suggestions for minor improvements, such as deeper industry expertise and clearer alignment on targeting metrics.Was this helpful?
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a company specializing in outbound sales and lead generation services. The firm is praised for its ability to execute precise outreach strategies that are highly tailored to client needs, particularly in complex and regulated markets. Across reviews, 100% of clients note their reliable project management and commitment to delivering timely, measurable outcomes, such as consistently booking 10-22 qualified meetings per month.
3 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, A-SALES AB has received mixed feedback from clients. While one client praised their effectiveness in generating over 30 qualified calls, another expressed significant dissatisfaction, reporting zero leads from a $2,700 investment and highlighting poor communication and accountability. Overall sentiment reflects a division, with some clients appreciating their results and responsiveness, while others criticize delays and unmet expectations.Was this helpful?
16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing10% Content Marketing +1 service5% Content Writing Services3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Buffalo, NY
Services provided
60% Sales Outsourcing10% Content Marketing10% Pay Per Click +2 services10% Search Engine Optimization10% Social Media MarketingOnPoint Management Group is a small Sales Outsourcing company. Launched in 2018, the team offers Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
100% Call Center ServicesEstablished in 2024, Starry Solutions is a phone answering service. The agency offers Call Center Services.
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Services provided
24% Call Center Services46% Customer Service Outsourcing30% Back Office OutsourcingCustomer Service Outsourcing company Bellsystem24-HoaSao is headquartered in Ha Noi, Vietnam and Ho Chi Minh, Vietnam. Their services include Customer Service Outsourcing and Back Office
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UndisclosedUndisclosed10 - 49Tampa, FL
Services provided
20% Call Center Services20% Business Consulting20% Content Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationCraft Impact is a Content Marketing company. Launched in 2012, the agency focuses on Content Marketing and Search Engine Optimization.
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$5,000+$25 - $49 / hr50 - 249
Services provided
45% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Account-Based Marketing5% Affiliate Marketing5% Commercial Financing5% Commercial Property Management5% Finance & Accounting Outsourcing (FAO)ACES is a midsize answering service company. They provide Call Center Services and Back Office Outsourcing and were launched in 2020.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Miami, FL
Services provided
50% Call Center Services10% CRM Consulting and SI10% ECM Consulting and SI +3 services10% ERP Consulting and SI10% Low/No Code Development10% Other IT Consulting and SILaunched in 2011, AU Telecom LLC is a call center. The agency specializes in Call Center Services and CRM consulting and SI, and is midsize.
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$1,000+< $25 / hr10 - 49
Services provided
49% Call Center Services25% Back Office Outsourcing15% Sales Outsourcing +1 service11% Customer Service OutsourcingOMS, a small phone answering service, is headquartered in Pearland, Texas. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Shinjuku City, Japan
Services provided
100% Call Center ServicesAnswering service company tele-net corp. Is based in Shinjuku City, Japan and Fukuoka, Japan. They provide Call Center Services.
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$1,000+< $25 / hr50 - 249Rawalpindi, Pakistan
Services provided
100% Call Center ServicesSpan BPO, a call center, is in Rawalpindi, Pakistan. They provide Call Center Services and were founded in 2012.
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$1,000+< $25 / hr10 - 49Durban North, South Africa
Services provided
60% Call Center Services20% Sales Outsourcing10% Business Consulting +2 services5% Back Office Outsourcing5% IT Staff AugmentationSee all 1 projectsOrynex BPO is a customer experience partner designed to deliver customer experiences that feel personal, consistent and genuinely human. We are intentionally small, allowing our teams to understand
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
85% Call Center Services15% Customer Service OutsourcingAdministrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Austin, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingEstablished in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Rabat, Morocco
Services provided
45% Call Center Services20% Cloud Consulting & SI10% Back Office Outsourcing +4 services10% Customer Service Outsourcing5% BI & Big Data Consulting & SI5% CRM Consulting and SI5% Sales OutsourcingMarketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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$1,000+< $25 / hr250 - 999Durban, South Africa
Services provided
100% Call Center ServicesCall center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.
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$25,000+< $25 / hr250 - 999
Services provided
35% Call Center Services35% Back Office Outsourcing30% Sales OutsourcingY2A Strategies is a phone answering service. Launched in 2022, the company is located in Nagpur, India and Ogden, Utah. Their team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingGlobal Contact Enterprises is an answering service. The company is in San Salvador, El Salvador. Their team specializes in Call Center Services and Back Office Outsourcing.
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$10,000+$25 - $49 / hr10 - 49
Services provided
70% Call Center Services20% Sales Outsourcing10% Back Office OutsourcingAuremonta Qualion Group (Pty) Ltd is an answering service company. The team specializes in Call Center Services and Sales Outsourcing, and the firm is based in Cape Town, South Africa.
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$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
Services provided
30% Call Center Services35% Business Consulting35% Custom Software DevelopmentSee all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services24% Customer Service Outsourcing23% Sales Outsourcing +1 service13% Back Office OutsourcingIn Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Kurukshetra, India
Services provided
80% Call Center Services10% Sales Outsourcing5% Document Digitization & Management +2 services3% Translation2% Back Office OutsourcingAM2PM Support, a phone answering service, provides Call Center Services and Sales Outsourcing. The agency is in Sheridan, Wyoming and Kurukshetra, India.
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$50,000+$25 - $49 / hr10,000+Noida, India
Services provided
18% Call Center Services52% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% HR Consulting5% Business Consulting5% Finance & Accounting Outsourcing (FAO)Founded in 2014, Riemen Solution Private Limited is a large Noida, India-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed2 - 9Calumet City, IL
Services provided
30% Call Center Services10% Content Marketing10% Conversion Optimization +5 services10% Digital Strategy10% Other Digital Marketing10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingExpertek Cyber Solutions Inc., a telephone answering service, is located in Calumet City, Illinois. Their services include Call Center Services and Digital Strategy.
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$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Services provided
21% Call Center Services25% Finance & Accounting Outsourcing (FAO)19% Back Office Outsourcing +3 services15% Business Consulting10% Customer Service Outsourcing10% Financial ConsultingDatamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+< $25 / hr50 - 249
Services provided
55% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingAXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ., a midsize call center, is located in istanbul, Türkiye. The team specializes in Call Center Services and Back Office Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Ottawa, Canada
Services provided
60% Call Center Services10% AI Consulting10% API Development +2 services10% Other Application Development10% TranscriptionAMPLIFIED ANALYTICS is a call center. Established in 2019, the company is based in Ottawa, Canada. Their services include Call Center Services and Other Application Development.
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$5,000+< $25 / hr10 - 49
Services provided
45% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +1 service15% Business Consulting3 ZONE MEDIA HOLDINGS LLC is an Albuquerque, New Mexico-based answering service company. Launched in 2022, the team provides Call Center Services and Customer Service Outsourcing.
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$250,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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$1,000+$25 - $49 / hr10 - 49
Services provided
50% Call Center Services50% Document Digitization & ManagementFounded in 2020, Smart Workforce is a call center service and Document Digitization & Management company. Their team specializes in Call Center Services and Document Digitization & Management.
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services10% Pay Per Click10% Search Engine Optimization +3 services10% Social Media Marketing5% Content Marketing5% Email MarketingVoisun Telecom Pvt. Ltd. Is an answering service. Headquartered in Gnangara, Australia and Gnangara, Australia, their team specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% Sales Outsourcing10% Content Writing ServicesThe Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
59% Call Center Services28% Customer Service Outsourcing13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +2 services15% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)Launched in 2021, amplify5 is a midsize Cape Town, South Africa-based call center. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services5% Data Annotation Services5% Document Digitization & Management5% SMS MarketingEminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
Services provided
15% Call Center Services70% Back Office Outsourcing15% Customer Service OutsourcingSee all 1 projectsJindalX offers customer support services, focusing on managing customer calls and ensuring client satisfaction. Reviews highlight significant improvements in customer satisfaction rates, with clients appreciating their efficient workflow and quick response times. Overall, JindalX is highly recommended for its effective customer management capabilities.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services50% Language InterpretationFounded in 2020, i-Call International is a call center company and Language Interpretation company. The agency offers Call Center Services and Language Interpretation.
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$1,000+$25 - $49 / hr10 - 49
Services provided
100% Call Center ServicesBennsMarketingSolutions is a telephone answering service. The company is in Casablanca, Morocco. Their services include Call Center Services.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Best Call Center Companies for Consumer Goods
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
33.7/40.017.8/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.9/40.017.2/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Tunis, Tunisia
Ability to deliver
30/40.018.8/20 Reviews5.7/10 Clients & Experience5.5/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
10% Call Center Services5% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.6/40.018.4/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
31.6/40.016.2/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Calgary, Canada
Ability to deliver
30.8/40.016.4/20 Reviews8/10 Clients & Experience6.4/10 Market PresenceService focus
30% Call Center Services30% Sales Outsourcing40% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+Undisclosed10 - 49Vaughan, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.3/10 Clients & Experience5.7/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.5/40.017/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
29.3/40.016.2/20 Reviews6.4/10 Clients & Experience6.7/10 Market PresenceService focus
45% Call Center Services36% Sales Outsourcing19% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed250 - 999Beverly, MA
Ability to deliver
29/40.015/20 Reviews5.2/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr50 - 249София, Bulgaria
Ability to deliver
22.9/40.014.6/20 Reviews3/10 Clients & Experience5.3/10 Market PresenceService focus
65% Call Center Services10% Sales Outsourcing25% Other
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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