Top BPO Companies in the World
11,843 Companies
Compare Top Business Processing Outsourcing (BPO) Companies & Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 16 projectsTECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.
Reviews mention Exceptional performance
TechSpeed LLC has received exceptional feedback for their outstanding performance in data entry services. Clients commend their efficiency, accuracy, and organizational skills, highlighting successful completion of complex projects within tight deadlines. One client noted, "Their level of consistency in being efficient, responsive, and error-free is something to be admired." The team’s communication and proactive problem-solving further enhance their reputation, with clients expressing reliance on TechSpeed for critical projects without any identified areas for improvement.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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3 of 3 reviews are 5 starsLess than $10,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their strong project management and responsiveness, with clients praising their high accuracy in data entry and effective customer service. One client noted a significant reduction in call escalations due to timely resolutions. Another emphasized their personalized approach, stating they felt valued despite being a smaller client. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Hollywood, FLServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 168 projectsRemote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.
Reviews mention Efficient
The overall sentiment regarding efficiency for Remote CoWorker is highly positive, with multiple clients praising their promptness and effectiveness. One client noted, 'They have done a fantastic job... made this process easy for me,' highlighting their smooth project management. Another remarked on the 'seamless onboarding process' and 'quick and efficient' staffing, while a third stated, 'They’re taking things off my hands, making me 100% productive.' Such feedback underscores their commitment to delivering timely and efficient services.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company
5.0 Sep 26, 2024The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company
5.0 Jul 9, 2024Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm
5.0 Jul 19, 2023They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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21 of 21 reviews are 5 starsLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
In the last six months, Remote CoWorker has received positive feedback for their responsiveness, professionalism, and the quality of their virtual assistants. Clients praised their effective communication and timely project management, with one client noting a significant reduction in email management time. Another highlighted the seamless onboarding process and the exceptional support from account managers. Overall, clients expressed high satisfaction with their services, indicating a strong alignment with their business needs and goals.Was this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, including Medical, Legal, Business Services, and Advertising & Marketing. Clients commend their administrative support, timely project delivery, and effective communication. The Medical sector highlighted their expertise in handling patient management and billing, while the Legal industry praised their ability to source qualified assistants. Overall, the sentiment reflects a strong capability in enhancing operational efficiency and meeting diverse client needs.
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Healthcare Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding Remote CoWorker's cost and value for money is highly positive. Clients frequently highlight the affordability of services, with many stating that the pricing fits their budgets while delivering exceptional quality. For example, one client noted, "I was impressed with their pricing, no sign-on fee service, responsiveness, and professionalism." Another mentioned, "The price is great for the quality of work." Overall, clients perceive Remote CoWorker as providing excellent value, helping them save time and resources.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49
Services provided
20% Blockchain20% Custom Software Development20% Web Development +3 services15% Search Engine Optimization15% Web Design10% Back Office OutsourcingSee all 1 projectsAlef Invest offers web design and development services. Overall feedback highlights their professional culture, clear communication, and timely delivery. Clients appreciate their ability to provide clear requirements and regular payments, leading to successful project outcomes.
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Undisclosed< $25 / hr10 - 49
Services provided
10% Branding10% Corporate Photography10% Logo +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentSee all 1 projectsNira Edge offers website development, SEO, branding, and content creation services. Their client feedback highlights a strong commitment to timely delivery, high-quality work, and effective communication, leading to increased website traffic and improved SEO rankings. While praised for their dedication and proactive project management, an enhancement in communication processes could further improve client collaboration.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is responsive
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CAServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Helpful
Overall sentiment regarding Boldr. is highly positive, with clients praising their flexibility, responsiveness, and helpfulness. One client noted, 'Boldr is a partner we hope to continue to work with for years to come,' highlighting their effective onboarding and quality customer support. Another client emphasized their understanding of client objectives and the strong work ethic of their staff, stating, 'Their personalities are pleasant, helpful, and friendly.' Such feedback reflects Boldr.'s commitment to delivering exceptional service.-
PEO Support for Baby Registry Platform
4.5 Aug 12, 2022With the exception of some payroll hiccups during implementation, working with Boldr has been very easy. They are flexible, responsive, and helpful. Boldr is a partner we hope to continue to work with for years to come.
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Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022Their personalities are pleasant, helpful, and friendly. All of their staff have a terrific work ethic, from their senior management team all the way down to the front-line representatives.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
More responsive than most other service providers
Get in TouchBoldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Kazhakkoottam, India
Services provided
15% Marketing Strategy15% Pay Per Click15% Search Engine Optimization +5 services15% Social Media Marketing10% E-Commerce Development10% Email Marketing10% Sales Outsourcing10% Web DevelopmentSee all 1 projectsMedowa Global Pvt Ltd offers comprehensive digital marketing services, including SEO, PPC, social media, and content marketing. The reviews highlight their strategic insights, exceptional project management, and responsiveness, which have significantly contributed to clients achieving full occupancy and successful expansion. Clients commend their innovative and client-centric approach, noting the agency's commitment to delivering timely, data-driven results.
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$25,000+< $25 / hr10 - 49Ottawa, Canada
Services provided
40% Custom Software Development40% Mobile App Development10% Back Office Outsourcing +1 service10% Web DevelopmentZealistic Solutions is a software development company. They are located in Vadodara, India and Kirkland, Washington. Their team provides Custom Software Development and Mobile App Development.
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$5,000+$50 - $99 / hr10 - 49
Services provided
30% Web Design20% Mobile App Development20% Web Development +3 services10% Back Office Outsourcing10% Branding10% IT Managed ServicesGreen Hata is a web design agency. Their small team is in Ukraine. Their services include Web Design and Mobile App Development.
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$5,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
30% Mobile App Development20% Custom Software Development20% Web Development +3 services10% Application Testing10% Call Center Services10% IoT DevelopmentBrainyBeam Technologies Pvt Ltd is a small mobile app development company launched in 2010. Their team provides Mobile App Development and Custom Software Development.
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Undisclosed< $25 / hr10 - 49Ahmedabad, India
Services provided
20% Social Media Marketing20% Web Development10% Business Consulting +5 services10% Call Center Services10% E-Commerce Development10% Graphic Design10% Mobile App Development10% Video ProductionEMentalist Outsourcing Services Pvt. Ltd., a small social media marketing agency, is headquartered in Ahmedabad, India. Their services include Social Media Marketing and Web Development.
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Angeles, PhilippinesServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong positive sentiment among clients, noting effective call center services and general accounting outsourcing. Clients praised the team's impressive hiring process and strong communication, which facilitated a balanced workload and reduced complaints. One client remarked on the decrease in reservation mistakes, while another emphasized Connext's alignment with their company values. Areas for improvement include enhanced employee training, but overall, Connext is viewed as a reliable partner for business growth.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.-
Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+SingaporeServices provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +1 service10% Call Center ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchTDCX is responsive
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$1,000+$25 - $49 / hr10 - 49Louis Trichardt, South Africa
Services provided
15% Custom Software Development15% Cybersecurity15% IT Managed Services +4 services15% IT Strategy Consulting15% Web Design15% Web Development10% Call Center ServicesSoftware development company IT GUY was established in 2008. Based in Louis Trichardt, South Africa, the team provides Custom Software Development and IT managed services.
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$1,000+$150 - $199 / hr10 - 49Singapore, Singapore
Services provided
70% Translation20% Transcription10% Call Center ServicesWordsburg Translations, a small Translation company, is in Singapore, Singapore and London, England. Their services include Translation and Transcription.
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What are Featured Providers?
$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
13 of 13 reviews are 5 stars$50,000 – $199,999 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the past six months, clients have consistently praised Big Outsource for their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows. One client noted a 30% improvement in project turnaround times, while another highlighted a 40% reduction in customer response times. Reviews frequently mention the reliability and initiative of their virtual assistants, fostering a sense of partnership rather than mere outsourcing. Some clients suggested enhancements like proactive tool recommendations, indicating room for growth despite overall satisfaction.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Torreón, MexicoServices provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +7 services10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingSee all 22 projectsRemote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.
Reviews mention Efficient
Clients have consistently praised Remote Team Solutions for their efficiency and responsiveness. One client noted that their communication skills are 'always on point' and highlighted their ability to quickly identify suitable candidates for specific roles. The client emphasized the importance of their collaborative approach, stating, 'we trust their work because they’re responsive and knowledgeable.' Overall, the sentiment reflects strong satisfaction with their efficient service delivery and effective communication.-
Recruitment Solutions for Real Estate Company
5.0 Oct 18, 2021Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight a strong sentiment of trust and satisfaction among clients. A CTO from Nutiliti emphasized the company's alignment with their values and the effective management of utility operations. The client noted impressive project management and a preference for self-management, appreciating RTS's supportive role. Overall, the feedback reflects a positive experience, with clients planning to continue their partnerships, indicating consistent performance and reliability.Was this helpful?
More responsive than most other service providers
Get in TouchRemote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Dhaka, Bangladesh
Services provided
50% Accounting20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +2 services10% Business Consulting10% Corporate Training & CoachingRich Insight Global is an Accounting company. Their team is based in Dhaka, Bangladesh. The firm specializes in Accounting and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Alba Iulia, Romania
Services provided
40% Accounting10% Advertising10% Business Consulting +4 services10% Call Center Services10% HR Consulting10% Market Research10% TranscriptionEstablished in 2016, Max Loads SRL is an Accounting company. The firm focuses on Accounting and Advertising.
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$1,000+< $25 / hr10 - 49Bengaluru, India
Services provided
50% Accounting20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +2 services10% Business Consulting10% HR ConsultingYCRJ & Associates is an Accounting company founded in 1995. The company offers Accounting and Finance & Accounting Outsourcing (FAO), and is small.
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$5,000+$50 - $99 / hr10 - 49Gurugram, India
Services provided
10% Advertising10% Back Office Outsourcing10% Content Marketing +7 services10% Email Marketing10% Graphic Design10% IT Managed Services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web DesignTecAvy is an Advertising company located in Gurugram, India and Redwood City, California. They focus on Advertising and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Portland, OR
Services provided
80% IT Managed Services10% Call Center Services10% CybersecurityIT managed services company Northwest Technologies Group was launched in 2000. The company provides IT managed services and Cybersecurity.
Read more -
$1,000+$25 - $49 / hr10 - 49Chennai, India
Services provided
20% Digital Strategy10% Back Office Outsourcing10% Content Marketing +7 services10% Mobile & App Marketing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% Web Development5% Affiliate Marketing5% Conversion OptimizationEzescale is a Digital Strategy company launched in 2020. Their services include Digital Strategy and Social Media Marketing.
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$1,000+$200 - $300 / hr10 - 49New York, NY
Services provided
10% Accounting10% Back Office Outsourcing10% Branding +8 services10% Business Consulting10% Conversion Optimization10% Digital Strategy10% Marketing Strategy10% Other Digital Marketing10% Other Marketing5% Fulfillment5% Logistics & Supply Chain ConsultingArgoMetrix is a branding firm in New York, New York. The team focuses on Branding and Marketing Strategy.
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$1,000+$25 - $49 / hr10 - 49Quito, Ecuador
Services provided
20% Custom Software Development10% Content Marketing10% Customer Service Outsourcing +6 services10% E-Commerce Development10% Email Marketing10% Pay Per Click10% Social Media Marketing10% Web Design10% Web DevelopmentTG Labs Workforce is a software development company founded in 2020. Their team provides Custom Software Development and Social Media Marketing.
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$5,000+$100 - $149 / hr10 - 49Miramar, FL
Services provided
30% Business Consulting10% Marketing Strategy10% Sales Outsourcing +10 services5% AI Development5% AR/VR Development5% BI & Big Data Consulting & SI5% Corporate Training & Coaching5% Digital Strategy5% Mobile & App Marketing5% Social Media Marketing5% Transcription5% Translation5% Web DevelopmentBusiness Consulting company GLOWINT was founded in 2017. In Miramar, Florida, the team provides Business Consulting and Marketing Strategy.
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$1,000+< $25 / hr10 - 49Ahmedabad, India
Services provided
30% IT Staff Augmentation15% Mobile App Development10% Call Center Services +6 services10% Custom Software Development10% Other Application Development10% Web Development5% Application Management & Support5% Application Testing5% E-Commerce DevelopmentFounded in 2020, Incredere Services Pvt. Ltd. Is an IT staff augmentation company. The team offers IT staff augmentation and Mobile App Development.
Read more -
UndisclosedUndisclosed10 - 49Colorado Springs, CO
Services provided
10% AR/VR Development10% Advertising10% Branding +7 services10% Customer Service Outsourcing10% Graphic Design10% IT Managed Services10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentPanoptik Digital is an Advertising company. The company is headquartered in Colorado Springs, Colorado and Lungsod Quezon, Philippines. Their services include Advertising and Branding.
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$1,000+$25 - $49 / hr10 - 49Cairo, Egypt
Services provided
10% Accounting10% Back Office Outsourcing10% Business Consulting +8 services10% Corporate Law10% Finance & Accounting Outsourcing (FAO)10% Finance Law10% Financial Advising & Planning10% Funding & Investment10% Tax Law5% HR Consulting5% HR OutsourcingAHS Auditors is a small Business Consulting company located in Cairo, Egypt and Cairo, Egypt. The team provides Business Consulting and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr10 - 49Oak Park, IL
Services provided
20% Custom Software Development10% Application Management & Support10% Application Testing +6 services10% Document Digitization & Management10% E-Commerce Development10% Enterprise App Modernization10% Mobile App Development10% Unified Communications Consulting & SI10% Web DevelopmentAnvilo Inc. Is a software development firm. Established in 2015, the team offers Custom Software Development and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Brampton, Canada
Services provided
5% Affiliate Marketing5% Business Consulting5% Call Center Services +17 services5% Content Marketing5% Custom Software Development5% Customer Service Outsourcing5% Digital Strategy5% E-Commerce Development5% Ecommerce Marketing5% Graphic Design5% Logo5% Mobile & App Marketing5% Mobile App Development5% Pay Per Click5% Product Design5% Search Engine Optimization5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentDigital Media Solution is a small Brampton, Canada-based Digital Strategy company. The team focuses on Digital Strategy and Social Media Marketing.
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
15% Social Media Marketing10% Pay Per Click10% Search Engine Optimization +13 services5% Call Center Services5% Digital Strategy5% E-Commerce Development5% Email Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Media Planning & Buying5% Mobile & App Marketing5% Sales Outsourcing5% UX/UI Design5% Web Design5% Web DevelopmentDigital Squidy, a social media marketing firm, is in West Haven, Connecticut and Karachi, Pakistan. Launched in 2018, the team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Monrovia, CA
Services provided
40% ERP Consulting and SI10% Back Office Outsourcing10% Business Consulting +4 services10% Content Writing Services10% Fulfillment10% Logistics & Supply Chain Consulting10% Supply Chain ManagementERP consulting and SI company DigitBridge is headquartered in Monrovia, California. They specialize in ERP consulting and SI and Business Consulting and were established in 2020.
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$1,000+$25 - $49 / hr10 - 49
Services provided
10% CRM Consulting and SI10% Cybersecurity10% Digital Strategy +7 services10% IT Strategy Consulting10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentTech Hybrids is a Digital Strategy company based in Muscat, Oman. They focus on Digital Strategy and Social Media Marketing and were founded in 2023.
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$1,000+Undisclosed10 - 49T'bilisi, Georgia
Services provided
15% Branding15% Web Design10% Business Consulting +6 services10% Content Writing Services10% Conversion Optimization10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingBranding agency Brandwise was founded in 2022. The company offers Branding and Web Design.
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
20% Custom Software Development20% E-Commerce Development20% Social Media Marketing +3 services20% Web Development10% Content Marketing10% Sales OutsourcingEstablished in 2021, Devdot is a social media marketing company. The team offers Social Media Marketing and Custom Software Development.
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UndisclosedUndisclosed10 - 49Jaipur, India
Services provided
50% Warehousing & Distribution20% Manufacturing Consulting20% Social Media Marketing +1 service10% Sales OutsourcingStone Grid, a Warehousing & Distribution company, was established in 1988. The small team specializes in Warehousing & Distribution and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
30% Custom Software Development30% Mobile App Development10% AI Development +5 services10% Cybersecurity5% Call Center Services5% Customer Service Outsourcing5% IT Staff Augmentation5% Recruitment Process OutsourcingRetrocode Labs, an app development firm, is located in delaware, Delaware. Their services include Mobile App Development and Custom Software Development.
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$1,000+< $25 / hr10 - 49Boulder, CO
Services provided
10% Branding10% Mobile App Development10% Sales Outsourcing +10 services10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Development5% Corporate Photography5% Custom Software Development5% Digital Strategy5% Graphic Design5% Video Marketing5% Video ProductionBranding firm Digital Mandee is located in Boulder, Colorado and Lahore, Pakistan. They focus on Branding and Social Media Marketing.
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$1,000+< $25 / hr10 - 49
Services provided
25% Advertising15% Email Marketing10% Direct Marketing +8 services10% Sales Outsourcing10% Social Media Marketing5% Digital Strategy5% Event Marketing5% Market Research5% Marketing Strategy5% Other Marketing5% Product MarketingLead Topper is an Advertising company. The agency is in Natore, Bangladesh. Their services include Advertising and Email Marketing.
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$5,000+$25 - $49 / hr10 - 49
Services provided
35% Mobile App Development35% Web Development10% Custom Software Development +3 services10% Sales Outsourcing5% Graphic Design5% Search Engine OptimizationClever Algorithm LLC is a small Odenton, Maryland-based web development firm. The team focuses on Web Development and Mobile App Development.
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Undisclosed$50 - $99 / hr10 - 49Pismo Beach, CA
Services provided
90% Accounting10% Back Office OutsourcingAUXILEE Bookkeeping Services is an Accounting company. The agency is headquartered in Pismo Beach, California. Their services include Accounting and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49PSCD Ltd., Vietnam
Services provided
45% Mobile App Development45% Web Development10% Customer Service OutsourcingPSCD Ltd. Is a website development company. The team offers Web Development and Mobile App Development, and the firm is headquartered in PSCD Ltd., Vietnam.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
30% Recruitment Process Outsourcing10% Back Office Outsourcing10% Custom Software Development +5 services10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Mobile App Development10% Web DevelopmentDastN Official, a Recruitment Process Outsourcing company, was launched in 2021. The company specializes in Recruitment Process Outsourcing and IT strategy consulting, and is small.
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$1,000+$25 - $49 / hr10 - 49Austin, TX
Services provided
15% Content Marketing15% Social Media Marketing10% Media Planning & Buying +6 services10% Mobile App Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% UX/UI Design10% Web DevelopmentSocial media marketing firm Marktonix LLC specializes in Social Media Marketing and Content Marketing. They are in Austin, Texas and Al Madam, United Arab Emirates.
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$5,000+$50 - $99 / hr10 - 49New Delhi, India
Services provided
30% Business Consulting10% Compliance Consulting10% Content Moderation Services +5 services10% Corporate Training & Coaching10% Data Annotation Services10% Document Digitization & Management10% Finance & Accounting Outsourcing (FAO)10% Fractional CFO ServicesLaunched in 2018, Aditya V Agarwal and Company is a small New Delhi, India-based Business Consulting company. Their services include Business Consulting and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
20% Branding20% Public Relations10% Advertising +5 services10% Funding & Investment10% Sales Outsourcing10% Search Engine Optimization10% Video Production10% Web DesignBranding agency CS Brand Group was launched in 2007. The company provides Branding and Public Relations.
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UndisclosedUndisclosed10 - 49Doha, Qatar
Services provided
60% Building Security Services10% Compliance Consulting10% Customer Service Outsourcing +2 services10% Environmental Consulting10% Other MarketingAdam Technical Services, a Building Security Services company, was established in 2024. They focuses on Building Security Services and Other Marketing.
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UndisclosedUndisclosed10 - 49Ahmedabad, India
Services provided
25% Business Consulting20% Financial Consulting15% Finance & Accounting Outsourcing (FAO) +4 services10% Accounting10% Back Office Outsourcing10% Financial Advising & Planning10% Fractional CFO ServicesFinGuru Services India, a Business Consulting company, is headquartered in Ahmedabad, India and Ahmedabad, India. Their services include Business Consulting and Financial Consulting.
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$25,000+$200 - $300 / hr10 - 49
Services provided
20% AI Development20% Cloud Consulting & SI20% IT Strategy Consulting +4 services10% Application Testing10% Back Office Outsourcing10% Custom Software Development10% Mobile App DevelopmentHealthomation Inc is a small Monroe Township, New Jersey-based IT strategy consulting company. Their services include IT strategy consulting and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49
Services provided
20% Web Development10% Branding10% Digital Strategy +6 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DesignFriggastechsol is a website development firm. The team specializes in Web Development and Branding, and the company is in Noida, India.
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UndisclosedUndisclosed10 - 49
Services provided
10% Content Marketing10% Custom Software Development10% Mobile App Development +7 services10% Pay Per Click10% Public Relations10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentRanking Guru is a PR agency. The team offers Public Relations and Social Media Marketing, and the firm is based in Ahmedabad, India.
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Undisclosed< $25 / hr10 - 49
Services provided
10% Affiliate Marketing10% Branding10% Content Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentB3AITS - Bow & 3 Arrows IT Solutions is a branding company established in 2023. The firm focuses on Branding and Marketing Strategy, and is small.
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$1,000+Undisclosed10 - 49
Services provided
15% Email Marketing15% Social Media Marketing10% Branding +6 services10% Digital Strategy10% Graphic Design10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Web DesignSocial media marketing agency Fazz Marketing was launched in 2020. The company provides Social Media Marketing and Email Marketing, and is small.
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Undisclosed< $25 / hr2 - 9Chennai, India
Services provided
20% Search Engine Optimization10% Digital Strategy10% E-Commerce Development +6 services10% Email Marketing10% Mobile App Development10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsClarityPeak provides contact database services, specializing in delivering high-quality leads. Clients appreciate the company's punctuality, cost-effectiveness, and the value they offer. Feedback highlights their impressive quality of service and competitive pricing, although there is a suggestion for expanding their range of services.
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UndisclosedUndisclosedFreelancer
Services provided
35% IT Strategy Consulting15% Back Office Outsourcing10% Other IT Consulting and SI +8 services7% Call Center Services7% Event Marketing5% Business Consulting5% Content Writing Services5% Corporate Training & Coaching5% Product Marketing3% Digital Engineering3% Event ManagementTactivation, a small IT strategy consulting company, is in Houston, Texas. Their services include IT strategy consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Little Falls, NJ
Services provided
50% Corporate Training & Coaching25% Back Office Outsourcing25% Business ConsultingENG Infotech Corp. Is a small Little Falls, New Jersey-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Business Consulting.
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$1,000+< $25 / hr10 - 49
Services provided
10% Employer of Record (EOR) Services8% Back Office Outsourcing6% HR Consulting +15 services6% HR Outsourcing5% AI Agents5% AI Consulting5% AI Development5% Business Consulting5% Custom Software Development5% Digital Strategy5% Finance & Accounting Outsourcing (FAO)5% Fractional CFO Services5% Fractional CMO Services5% Low/No Code Development5% Market Research5% Performance Marketing5% Sales Outsourcing5% Web DevelopmentSee all 1 projectsGlobiFYE – Scale Smarter, Grow Leaner At GlobiFYE, we believe growth should never be held back by high costs, limited resources, or operational inefficiencies. Our mission is simple: empower
Read more
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Compare Top 15 Business Processing Outsourcing (BPO) Companies & Services
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$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.9/40.020/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.7/40.018.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.4/40.018.6/20 Reviews9.4/10 Clients & Experience9.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
36.7/40.017.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.7/40.018.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Warszawa, Poland
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Auckland, New Zealand
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
36.1/40.017/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
36/40.018/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.6/40.018.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
34.8/40.018.2/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.6/40.017.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.6/40.017.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.6/40.017.8/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
33.8/40.019.6/20 Reviews8.6/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing
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Business Process Outsourcing Company FAQs
Looking for a BPO company but not sure where to start? Explore the top questions businesses are asking when looking for a BPO partner.
Clutch selects top-performing companies twice a year based on a proprietary methodology that evaluates industry expertise and the ability to deliver. The highest-rated BPO companies for Fall 2025 include:
A BPO company handles specific business processes such as customer support, payroll, data entry, or IT help desk on behalf of another organization. Acting as an extension of your team, the provider supplies trained staff, technology, and workflows to deliver those services at scale. This lets your in-house employees focus on core competencies while the BPO partner manages repeatable, back-office or customer-facing tasks with agreed-upon service-level agreements (SLAs).
BPO agencies typically cover three broad categories:
- Back-office support: data processing, accounting, HR administration, procurement
- Front-office support: call center operations, technical support, live chat, appointment setting
- Specialized or industry-specific processes: medical billing, legal transcription, mortgage processing
Many firms also bundle technology solutions such as CRM integrations, AI chatbots, and robotic process automation (RPA) to streamline workflows and improve accuracy.
Pricing varies by location, complexity, and volume. On Clutch, most projects start around $1,000 per month for simple data entry but can exceed $50,000 per month for multi-channel customer support. Hourly rates typically range from $8–$25 in offshore markets and $25–$60 in onshore markets. Always request a detailed cost breakdown (labor, technology, management fees) and clarify whether pricing is per FTE (full-time equivalent) or per transaction.
- Define goals: Identify the processes you want to outsource and the KPIs that matter (e.g., first-call resolution, turnaround time).
- Check domain expertise: Look for providers with proven results in your industry or process area.
- Review client feedback: Verified Clutch reviews reveal performance, communication style, and reliability.
- Evaluate scalability: Ensure the partner can add or reduce headcount quickly as demand changes.
- Assess security & compliance: Confirm certifications (ISO, SOC 2, HIPAA) and data-protection measures . Shortlist three vendors and run a pilot project or proof of concept before signing a long-term agreement.
- Opaque pricing or hidden fees
- Overpromising guaranteed results without data
- High employee turnover or insufficient training programs
- Poor communication or delayed responses during the sales process
- Lack of documented security protocols or compliance certifications
If any of these issues surface early, reconsider the partnership.
- How do you measure and report on performance metrics?
- What is your average agent tenure and training process?
- Which industries or processes make up most of your portfolio?
- Can you share recent case studies or client references?
- How do you handle data security, compliance, and disaster recovery?
- What is the escalation process for quality issues or SLA breaches?
Clear, detailed answers indicate a mature, reliable partner.
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Onshore: Provider operates in the same country as the client—higher rates but easier collaboration and shared regulations.
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Nearshore: Services are delivered from a neighboring or nearby time zone—balanced costs and cultural alignment.
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Offshore: Operations are located in distant regions with lower labor costs—great for 24/7 coverage but may require more coordination.
They track cost savings, process accuracy, turnaround times, and customer satisfaction scores (CSAT or NPS). By comparing pre- and post-outsourcing metrics, clients can quantify improvements and calculate payback periods.
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