Top BPO Companies for Small Business

Ratings Updated: September 9, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Chicago, IL

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Connext

5.0 7 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Sophi Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dumaguete, Philippines

Services provided

60% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +3 services

2% Finance & Accounting Outsourcing (FAO)

2% Social Media Marketing

1% Transcription

Sophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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NCRi

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Mississauga, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Professional
Clients consistently highlight the professionalism of Top Customer Service, noting that their agents represent brands effectively and handle inquiries with respect and care. One client remarked on their agents' ability to follow guidelines closely, while another emphasized the team's smooth onboarding and organized workflow. Overall, feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, reinforcing the company's reputation for delivering high-quality and professional customer support.

Customer Service Outsourcing for IT Services Company

5.0 Jul 3, 2025

The partnership has been smooth and productive. Their team has consistently delivered on expectations, maintaining a strong presence in our customer communication channels and representing our brand professionally.
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Call Center & Customer Support for Registration Services Co

5.0 Jul 18, 2025

Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support & VA Services for Consulting Company

5.0 Dec 10, 2025

Our client response time improved significantly inquiries that used to take days were now resolved within hours. This gave our clients a stronger, more professional experience. Customer satisfaction and retention improved noticeably, as feedback from our clients became more positive after support was outsourced. They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
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Customer Service Outsourcing for Construction Company

5.0 Dec 19, 2025

Because communications were handled professionally and promptly, we were able to build stronger trust with potential customers and convert more leads into actual projects. Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. Their professionalism and responsiveness made a real difference for our company.
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8 of 8 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 8 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and ability to enhance customer satisfaction. A CEO noted immediate improvements in content clarity and SEO performance, while a Marketing Manager highlighted reduced missed calls and improved response times. Clients appreciated the team's understanding of brand voice and commitment to quality service. Overall sentiment is highly positive, with minor suggestions for more proactive strategic input.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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MarKam Solutions

5.0 9 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Sofia, Bulgaria

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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LexHelper

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Established in 2014, LexHelper is a phone answering service and Customer Service Outsourcing company. The company offers Call Center Services and Customer Service Outsourcing, and is midsize.
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ConnectOS

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Mandaluyong, Philippines

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Sales Outsourcing

ConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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Nerdy Joe, Inc.

3.7 10 reviews

$5,000+

Undisclosed

10 - 49

Services provided

50% Email Marketing

50% Sales Outsourcing

Nerdy Joe, Inc. is a lead generation and sales strategy company focused on cold emailing and appointment setting. While some clients reported successful outcomes, such as increased leads and meetings, others experienced unmet expectations and communication challenges. Approximately 57% of reviews were negative, citing issues with delivery and response, while 43% were positive, highlighting effective lead generation and professionalism.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Nerdy Joe, Inc. for their effective lead generation strategies and timely project management. One CEO noted that their efforts resulted in multiple interests from enterprise clients, while another client emphasized the delivery of ten qualified leads as promised, leading to strong potential contracts. Overall, feedback reflects a high level of satisfaction with communication and responsiveness, underscoring Nerdy Joe's expertise in B2B sales.
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Industry Experience

Nerdy Joe, Inc. has received mixed reviews across various industries, including Business Services, Advertising & Marketing, Media, and eCommerce. In Business Services, clients praised their lead generation and sales strategies, while in Advertising & Marketing, some reported successful lead qualification. However, there were significant complaints regarding unmet expectations in Media projects, highlighting inconsistencies in performance. Overall, the company demonstrates strengths in lead generation but has faced challenges in delivering on promises, especially in Media and Marketing, indicating a need for careful consideration by potential clients.
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Advertising & marketing eCommerce Media Business services

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United States (4) Australia (1) India (1) Ukraine (1)

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Excellent Solutions

Not yet reviewed

$50,000+

< $25 / hr

1,000 - 9,999

Riyadh, Saudi Arabia

Services provided

40% Call Center Services

15% HR Outsourcing

15% Recruitment Process Outsourcing +3 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Excellent Solutions is a large call center company headquartered in Riyadh, Saudi Arabia. Their services include Call Center Services and HR Outsourcing.
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King Creative Co.

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Memphis, TN

Services provided

10% Branding

10% Business Consulting

10% Content Marketing +7 services

10% E-Commerce Development

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

King Creative Co. is a multifaceted agency specializing in SEO marketing, WordPress website development, and branding strategies. Reviews indicate 100% positive feedback, highlighting their thoroughness, authenticity, and effective communication. Clients appreciate their attention to detail and strategic insights, with significant improvements in web presence and clarity in branding, as demonstrated by a 12% increase in website traffic and streamlined messaging frameworks.

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Reviews mention High-quality work
Clients consistently praise King Creative Co. for their high-quality work, particularly highlighting their thoroughness and effective marketing strategies. One client noted significant improvements in website traffic, attributing these results to the company's diligent efforts. The CEO of a computer repair company commended their honest approach and strong work ethic, stating, 'They don’t cut corners and they make sure they do everything correctly.' Overall, the sentiment reflects strong satisfaction with the quality of services provided.

SEO & Web Dev for Computer Repair Company

5.0 Jun 16, 2021

The work that they’ve done with our website has been great. There was a lot of stuff they had to fix, but once they fixed everything, we definitely started seeing some improvements. Bart showed me some metrics on how many times our pictures have been viewed on Google, and our website traffic is up 12% just from last month.
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Industry Experience

King Creative Co. has established a strong reputation across diverse industries, including computer repair and transportation. Clients have praised their expertise in SEO marketing, web development, and branding, highlighting their thoroughness and effective communication. Their impact is notably evident in improved online presence and clarity in branding strategies. Overall sentiment reflects confidence and satisfaction, making them a suitable partner for businesses in need of marketing and branding solutions, particularly in tech and service-oriented sectors.
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Software Transportation

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive King Creative Co. as providing good value for money despite some higher costs. One client noted a monthly SEO investment of approximately $1,250, highlighting significant revenue growth and improved website metrics as a result. Another client spent $5,000 and praised the clarity and effectiveness gained from their branding framework. Overall, feedback suggests that while their services may not be the cheapest, they deliver high-quality results that justify the investment.
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What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Singapore, Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Collaborative
Client feedback highlights a highly collaborative relationship with Remote Team Solutions, particularly noting their effective communication and responsiveness. One client emphasized the importance of initial Zoom meetings to establish rapport and expectations. They praised the team, specifically Pedro, for their understanding and flexibility in meeting specific recruitment needs. Overall, the sentiment reflects a strong appreciation for the collaborative approach that has facilitated ongoing engagement and successful outcomes.

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

Our partnership has been very collaborative because their communication skills are always on point. On top of that, they’re very quick and efficient. We mainly communicate through email, and occasionally, we have Zoom meetings.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Remote Team Solutions reflect a positive sentiment, highlighting their effective talent acquisition and project management. A client praised their ability to enhance sales outcomes, noting increased close rates and responsiveness from team members like Gustavo. Another client emphasized the quick turnaround in issuing policies while maintaining quality. Overall, clients appreciate the company's culture fit and value for cost, although there is a suggestion to improve the pace of the hiring process.
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Industry Experience

Remote Team Solutions has received positive feedback across various industries, including Home Services, Insurance, Legal, Advertising & Marketing, and Software. Clients commend their exceptional talent acquisition, project management, and ability to enhance customer experiences. Notably, in Home Services and Insurance, they improved sales and policy issuance timelines, respectively. Legal clients appreciated the quality of executive assistants, while in Advertising & Marketing, they effectively supported recruitment. The overall sentiment reflects a strong cultural fit and responsiveness, making them a suitable partner for diverse projects.
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Insurance Software Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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TaskBullet

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Huntington Beach, CA

Services provided

40% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO)

20% Social Media Marketing +3 services

5% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Back Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Custex

4.8 3 reviews

$50,000+

$50 - $99 / hr

10 - 49

Mumbai, India

Services provided

60% E-Commerce Development

30% Back Office Outsourcing

10% Content Marketing

Custex is a content management and writing company specializing in mapping images to content and creating product descriptions. Reviewers praise their responsiveness and adherence to quality specifications and turnaround times. Approximately 100% of reviewers highlight their professional communication and satisfaction with Custex's work, though some suggest further innovation specific to projects could enhance their offerings.

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Reviews mention Great project management
Custex has received positive feedback regarding their project management capabilities. Clients have noted effective communication, with regular updates occurring twice a week, and a reliable turnaround time. One client specifically mentioned that the project lead is knowledgeable and has consistently met expectations, stating, 'They’ve never let us down.' Overall, the sentiment reflects a high level of satisfaction with Custex's professionalism and their ability to fulfill client needs.

Content Writing and Marketing for Grocery Firm

4.5 Aug 13, 2020

Project management is handled nicely. We communicate twice a week. The turnaround time is as expected. They’ve never let us down. The project lead knows her trade.
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Industry Experience

Custex has demonstrated expertise primarily in the Retail and IT Services industries. Clients have praised their professionalism, responsiveness, and ability to meet quality specifications and project timelines. In Retail, they've effectively supported content creation for an online grocery platform, while in IT Services, they have managed content and image mapping for an e-commerce company. Overall, feedback indicates a strong capability in content management and project execution, making Custex a suitable partner for businesses in these sectors.
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Retail IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have generally expressed satisfaction with Custex's pricing and value for money. For instance, one client noted a reasonable investment of approximately $350 for 500 SKUs, highlighting a competitive rate of 57 Indian rupees per SKU. Overall, feedback indicates that the quality of work aligns well with costs, with clients appreciating Custex's professionalism and responsiveness, suggesting a favorable cost-to-value ratio for their services.
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Lead Express

4.8 2 reviews

$5,000+

Undisclosed

10 - 49

Scoresby, Australia

Services provided

20% Email Marketing

20% Sales Outsourcing

10% Call Center Services +8 services

10% Market Research

10% Pay Per Click

5% Content Marketing

5% Digital Strategy

5% Direct Marketing

5% Event Marketing

5% Marketing Strategy

5% Search Engine Optimization

Lead Express is a lead generation company that excels in building high-quality, executive-level prospects for various industries. The firm has received overwhelmingly positive feedback, with a notable 2400% ROI in one project and consistent praise for understanding client needs. Clients appreciate their proactive communication, strategic approach, and ability to secure several new business opportunities, though some suggest improvements in planning and transparency.

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Reviews mention Understands their clients' needs
Lead Express has received positive feedback regarding their understanding of client needs. A managing director noted their proactive approach, stating, "Lead Express knows and understands our business," and highlighting their continuous efforts to better comprehend the client's offerings. Clients appreciate their ability to eliminate disinterested prospects and deliver high-quality leads, reinforcing that Lead Express's commitment to understanding their business is a key factor in the ongoing partnership.

Lead Generation for Software Solutions Provider

4.5 Jun 24, 2021

Lead Express knows and understands our business. They reach out to prospects in the same manner that we would. Recently, they’ve once again expressed interest in better understanding our business, as well as a new solution we have, so that they can do a better job for us. This is one of the main reasons we continue the engagement with them.
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Industry Experience

Lead Express has demonstrated strong expertise in lead generation across various industries, notably in Advertising & Marketing and IT Services. Clients have praised their comprehensive end-to-end campaigns, which significantly boosted lead generation and established high-quality connections. The feedback highlights their ability to understand client needs and deliver impressive ROI, particularly in complex sectors such as Financial Services, Healthcare, and Oil & Gas. Overall, sentiment in these industries is positive, suggesting Lead Express is well-suited for businesses seeking effective lead generation solutions.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Lead Express is perceived as providing excellent value for money, with clients reporting significant returns on investment; one noted a 2400% ROI from their campaign. While the investment can be substantial, such as $115,000 AUD for a year-long project, clients feel the quality of leads and the depth of understanding of their business justify the costs. Overall, sentiment towards their pricing and value is highly positive, with clients appreciating the high-quality leads generated.
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Claro Data Solutions

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

13% Content Writing Services

13% Finance & Accounting Outsourcing (FAO)

13% Market Research +5 services

13% Supply Chain Management

12% Back Office Outsourcing

12% Content Moderation Services

12% Data Annotation Services

12% Document Digitization & Management

Claro Data Solutions is a data management and automation company that effectively builds and maintains validated company profiles and supports automation workflows. The reviews indicate a 100% satisfaction rate, highlighting their high flexibility, strong domain expertise, and efficient communication. They consistently deliver projects on time, fulfilling their clients' objectives without identified gaps.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Claro Data Solutions reflect a strong overall sentiment, highlighting their timely delivery and effective communication. Clients appreciated their flexibility and domain expertise, particularly in maintaining validated company profiles and processing large volumes of news data. One reviewer noted, 'Claro delivered on time, responded quickly to requests, and adapted easily when priorities changed.' No significant areas for improvement were identified, underscoring their capability to meet client needs effectively.
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Industry Experience

Claro Data Solutions has demonstrated strong expertise in the Information Technology sector, particularly in supply chain visibility and risk intelligence. Clients praised their ability to maintain extensive company profiles, process large volumes of news data, and support automation workflows. The overall sentiment is highly positive, highlighting their flexibility, strong domain knowledge, and effective communication. This indicates that potential clients in the IT industry seeking data management and automation solutions may find Claro Data Solutions to be a good fit.
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More responsive than most other service providers

Claro Data Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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i2c World Inc.

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Mumbai, India

Services provided

40% Back Office Outsourcing

25% Sales Outsourcing

20% Call Center Services +1 service

15% Customer Service Outsourcing

I2c World Inc. Is a Back Office Outsourcing company. They were established in 2001, and their services include Back Office Outsourcing and Sales Outsourcing.
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GCS

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Cairo, Egypt

Services provided

50% Call Center Services

10% AI Agents

10% Back Office Outsourcing +3 services

10% Business Consulting

10% Customer Service Outsourcing

10% Sales Outsourcing

GCS, a large answering service, is based in Cairo, Egypt and cairo, Egypt. The team offers Call Center Services and AI Agents.
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The Call Gurus

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Services provided

50% Sales Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +1 service

5% Back Office Outsourcing

Sales Outsourcing company The Call Gurus was founded in 2018. The agency focuses on Sales Outsourcing and Customer Service Outsourcing.
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MultiLang International

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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247 CSR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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Wingo Starr Group Sdn Bhd

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Services provided

35% Customer Service Outsourcing

20% Call Center Services

10% AI Agents +6 services

10% Sales Outsourcing

5% Back Office Outsourcing

5% HR Outsourcing

5% Recruiting

5% Recruitment Process Outsourcing

5% Staffing

Established in 2015, Wingo Starr Group Sdn Bhd is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Teliqon.io

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Unified Communications Consulting & SI

30% Cloud Consulting & SI

20% Call Center Services

Teliqon.io is a telecom solutions provider specializing in cloud-based communication systems, call analytics, and SMS API integrations. Feedback from clients is overwhelmingly positive, with around 93% of reviewers noting significant operational improvements, such as decreased missed calls and enhanced response times. Clients highlighted Teliqon's efficient project management and responsive communication, though some suggested expanding documentation language options.

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Reviews mention Timely
Overall sentiment regarding Teliqon.io's timeliness is positive, with clients highlighting their organized project management and responsiveness. For instance, one client noted that setup and configuration were delivered on time, and communication remained clear throughout the process. Another client appreciated their ability to adjust quickly to last-minute changes without issues. Measurable outcomes included significant reductions in missed calls and improved response times, demonstrating Teliqon.io's commitment to timely execution.

Phone Verification Implementation for QR Code Generator

5.0 Apr 1, 2025

Teliqon was fast, flexible and super communicative. They stuck to every deadline, and even when we threw in last-minute changes at them (sorry guys!), they adjusted quickly without drama.
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Cloud Consulting & SI for IT Outsourcing Company

5.0 May 22, 2026

Their project management was organized and responsive — setup and configuration were delivered on time, communication was clear throughout the process, and they reacted quickly whenever we had questions or needed adjustments.
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Cloud & Virtual Phone Setup for Outsourced Operations Co

5.0 Jun 5, 2026

Their project management was well organized and easy to work with. Setup and configuration were delivered on time, communication stayed clear throughout the process, and they reacted quickly whenever we needed adjustments or additional clarification.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Teliqon.io indicate a strong overall sentiment, highlighting their effective communication management solutions. Clients reported significant improvements, such as a 31% reduction in missed calls and a 28% increase in response speed. Reviewers praised Teliqon's organized project management and clear communication throughout the process. However, there were suggestions for improvement, particularly regarding the availability of documentation in multiple languages, as some onboarding aspects required further clarification.
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Industry Experience

Teliqon.io has demonstrated strong expertise in the Information Technology, Financial Services, and Business Services sectors. Clients praised their responsiveness, organizational skills, and ability to integrate solutions seamlessly. In IT, they improved communication efficiency, reducing missed calls by 27% and enhancing response speed by 34%. In Financial Services, they achieved a 98% OTP delivery rate, while in Business Services, Teliqon streamlined operations, leading to a 31% drop in missed calls. Overall, the sentiment across industries is highly positive, indicating Teliqon.io is well-suited for projects requiring effective communication and system integration.
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Financial services Information technology Business services

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Cyprus (1) Latvia (1) United States (1) England (1)

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Global Call Forwarding

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Delray Beach, FL

Services provided

100% Call Center Services

Global Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.

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Call Pal Call Answering Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Galway, Ireland

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Call Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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Evolved Contact

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Melbourne, Australia

Services provided

50% Call Center Services

50% Sales Outsourcing

Telephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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Chapters Agency

5.0 9 reviews

$1,000+

< $25 / hr

2 - 9

Wrocław, Poland

Services provided

70% Email Marketing

30% Sales Outsourcing

Chapters Agency is a lead generation and email marketing company specializing in B2B outreach and cold email systems. Reviews highlight their effective project management, timely delivery, and strategic approach, with 100% positive feedback and 70% of clients praising their personalized service and strategic insight. Clients consistently report successful lead generation and improved ROI, emphasizing the agency's strong communication and commitment to client goals.

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Reviews mention Personable
Clients consistently praised Chapters Agency for their personable approach and strong communication. One review highlighted Vovik's authenticity and positive attitude, making collaboration enjoyable. Another client noted the team's responsiveness and adaptability, stating they felt like an extension of their own team rather than just an external vendor. Overall, the sentiment reflects a high level of satisfaction with the agency's personable nature, enhancing client relationships and project outcomes.

SMM, Lead Generation & Email Marketing for Graphic Design Co

5.0 Sep 2, 2025

What stood out to us most about Chapters Agency was their combination of strategic thinking and hands-on execution. They didn’t just hand over a generic lead list, they took time to deeply understand our ICP, refine messaging, and ensure every lead passed real qualification checks before reaching us. We also found their transparency and communication impressive. They were proactive in sharing insights, suggesting tweaks to improve performance, and making us feel like they were an extension of our own team rather than just an external vendor.
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Industry Experience

Chapters Agency has received positive feedback across various industries including Media, Advertising & Marketing, Information Technology, and Financial Services. Clients praised their expertise in lead generation and cold email systems, highlighting their strategic approach and personalized service. In the Media sector, they excelled in B2B lead qualification, while in Advertising & Marketing, they supported successful campaign management. Overall sentiment across all industries is highly favorable, indicating that Chapters Agency is well-suited for projects requiring targeted lead generation and effective communication.
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Software Advertising & marketing IT Services Information technology Media Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Chapters Agency is consistently praised for delivering significant value relative to their pricing. Clients highlighted that the agency's services fit their budgets while providing good value for the cost, with one stating, 'Pricing fit our budget' and another noting 'good value for cost.' Overall sentiment reflects satisfaction with the outcomes achieved, including measurable ROI and a steady flow of qualified leads, which reinforces the perception of their services as cost-effective.
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United States (3) Canada (1) Germany (1) India (1) Vietnam (1) England (1)

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Lemon Contact Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Stockton-on-Tees , England

Services provided

52% Call Center Services

25% Customer Service Outsourcing

23% Back Office Outsourcing

Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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BA Global Talent

4.8 5 reviews

Undisclosed

Undisclosed

10 - 49

Dover, DE

Services provided

30% Recruiting

30% Staffing

10% Back Office Outsourcing +5 services

10% IT Staff Augmentation

5% Customer Service Outsourcing

5% Finance & Accounting Outsourcing (FAO)

5% HR Outsourcing

5% Recruitment Process Outsourcing

BA Global Talent is a versatile staffing and recruitment company specializing in sourcing international talent across various industries, including design, engineering, marketing, and technology. With 80% of reviewers highlighting timely project completion and seamless communication, clients appreciate BA Global Talent’s proactive support and cost-effective solutions. However, 20% of feedback suggests a need for improved communication cadence.

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Reviews mention Transparent
The overall sentiment regarding transparency in BA Global Talent's services is highly positive. Clients have noted that their pricing includes all charges with no hidden fees, which fosters trust. One client specifically highlighted their clear communication and alignment with project needs, stating, 'BA Global is very clearly customer experience focused.' Additionally, the seamless support and adherence to budgets without compromising talent further emphasize their transparent approach.

Recruitment Services for Accessibility Services Company

5.0 Apr 11, 2025

BA Global is very clearly customer experience focused, their final hire cost includes all charges with no hidden fees, and they can not only work with your specific requirements but also with your budget.
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Industry Experience

BA Global Talent has demonstrated expertise across multiple industries, including Consulting, Consumer Products, Software, and Food & Beverage. Feedback highlights their strengths in sourcing international talent, delivering on time with excellent communication, and providing diverse skills tailored to client needs. Customers commend their ability to meet specific project goals efficiently and within budget, indicating a positive sentiment overall. Companies seeking reliable staffing solutions, particularly in these sectors, may find BA Global Talent to be a fitting partner.
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Consulting Consumer Products Software Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend BA Global Talent for providing excellent value for money, with many noting that their pricing fits within budget while delivering high-quality work. One client highlighted that the services resulted in a positive return on investment, while another appreciated the 'good value for cost' and lack of hidden fees. Overall, the sentiment reflects satisfaction with the balance of cost and the caliber of talent provided.
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United States (3) Canada (1)

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Tenex Consultancy Services

5.0 3 reviews

$10,000+

$50 - $99 / hr

10 - 49

Services provided

20% Business Consulting

20% Business Continuity Management

20% Document Digitization & Management +2 services

20% Financial Consulting

20% Funding & Investment

Tenex Consultancy Services is a strategic consulting firm specializing in business planning, financial analysis, and strategy development. Across the reviews, 100% of clients commend their professionalism, timely delivery, and value for cost. Many highlight their effective communication and insightful consulting, with one client noting a 50% increase in business traction due to Tenex's involvement.

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Reviews mention Timely
Overall, clients express a positive sentiment regarding the timeliness of Tenex Consultancy Services. Feedback highlights their punctuality and consistent on-time delivery of project milestones. For instance, one client noted, 'All the month on month delivery were on time and intact with the planned deliverables.' Another emphasized, 'Delivery was on time and with high quality.' Such remarks reinforce the company's reputation for reliability and professionalism in meeting deadlines.

Business & Financial Consulting for Business Strategies Co

5.0 Nov 8, 2025

Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery was on time and with high quality. They also helped us with 2 revisions.

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Industry Experience

Tenex Consultancy Services has demonstrated expertise primarily in the Energy & Natural Resources sector, where they effectively supported business growth strategies and financial modeling for renewable energy projects. Additionally, their work in various other industries, such as technology and operational management, showcases their ability to assist with branding, investment planning, and comprehensive business strategies. Overall, feedback emphasizes their professionalism, responsiveness, and impactful contributions across these sectors, making them a strong candidate for clients in need of strategic consulting in energy, technology, and operational management.
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Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Tenex Consultancy Services for their high value relative to cost, noting that their pricing fits within budget while delivering exceptional results. One client highlighted a 20% cost saving due to effective strategies, while another emphasized their good value and high ratings as key reasons for selection. Overall, sentiment is positive, with clients expressing satisfaction with the professionalism and timely delivery, reinforcing the company's reputation for offering strong value for money.
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India (2) United Arab Emirates (1)

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MCL

5.0 1 review

$10,000+

$25 - $49 / hr

10 - 49

Chadds Ford, PA

Services provided

20% Call Center Services

15% HR Consulting

10% AI Development +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% HR Outsourcing

10% Web Development

5% AI Agents

5% BI & Big Data Consulting & SI

5% Mobile App Development

MCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients commend MCL for their extensive expertise in call recording software and reliable support services. A VP of operations noted MCL's ability to enhance customer satisfaction and retention rates, highlighting an impressive 90% retention. Clients appreciate the timely delivery of projects and the alignment of company values. Overall, feedback reflects strong satisfaction, with no identified areas for improvement.
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Industry Experience

MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.
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What Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.
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Mas Callnet India P Ltd

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Noida, India

Services provided

35% Call Center Services

35% Customer Service Outsourcing

15% AI Agents +1 service

15% Back Office Outsourcing

Mas Callnet India P Ltd is a large Noida, India-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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IBN Technologies LLC

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

55% Finance & Accounting Outsourcing (FAO)

20% Accounting

15% Robotics Process Automation +1 service

10% Back Office Outsourcing

IBN Technologies LLC is a bookkeeping and administrative services company renowned for its efficient and timely delivery of financial management solutions, including QuickBooks entries and accounts payable processing. Approximately 100% of reviews highlight their responsiveness, professionalism, and alignment with customer values, with many clients appreciating their effective communication and cost-effective services.

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Reviews mention Professional
IBN Technologies LLC has received consistently positive feedback regarding their professionalism. Clients noted their 'excellent communication skills' and 'responsiveness' as key strengths. One client highlighted their 'incredible value' and 'speed' in service delivery, while another emphasized their 'integrity' and 'responsibility.' Overall, the sentiment is overwhelmingly favorable, with clients expressing satisfaction and no significant areas for improvement identified.

Accounting & Bookkeeping for Design & Research Consultancy

5.0 Jun 25, 2024

The whole team is highly conscientious and have excellent communication skills which complements their technical expertise. Speed, quality, professionalism, incredible value.
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Accounts Payable Solution for Mobile Analytics Company

5.0 May 15, 2024

The team is professional. All works were delivered within deadlines. IBN Technologies LLC is very helpful, courteous, and professional - always ready to help!
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Accounting Services for Construction & Design Company

5.0 May 22, 2024

They alwasy deliver on time, very responcive and great communicatiion throughout the process. If an issue occurs, it gets sorted without any delays. Their integrity, professionalism and responcibility were most impressive.
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Industry Experience

IBN Technologies LLC has garnered positive feedback across various industries including Hospitality, Arts, Non-Profit, Insurance, Telecommunications, and Construction. Clients consistently praise their responsiveness, professionalism, and ability to deliver timely, high-quality bookkeeping and administrative services. Their expertise in managing accounts and financial reporting has been particularly noted in the Non-Profit and Construction sectors, where they have significantly improved operational efficiency and communication. Overall, their strengths lie in their customer service and capability to adapt to diverse organizational needs.
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Hospitality & leisure Arts, entertainment & music Nonprofit Insurance Other Industry Telecommunications Non-profit Construction

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently report that IBN Technologies LLC offers competitive pricing that aligns with their budgets, providing good value for money. For instance, one client noted they saved thousands of dollars while receiving high-quality service. Another stated that the company's pricing fit their budget and highlighted the excellent culture fit. Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the affordability and quality of services rendered.
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United States (7) England (2)

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AMBI

5.0 1 review

$10,000+

$150 - $199 / hr

10 - 49

Cincinnati, OH

Services provided

15% Branding

15% Web Development

10% Content Writing Services +6 services

10% Email Marketing

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

AMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.

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Industry Experience

AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
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Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.
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Quantox Technology

5.0 5 reviews

$5,000+

$50 - $99 / hr

250 - 999

Beograd, Serbia

Services provided

40% IT Staff Augmentation

10% Call Center Services

10% Custom Software Development +4 services

10% HR Outsourcing

10% IT Managed Services

10% Mobile App Development

10% Web Development

Quantox Technology, a versatile software development company, offers services in web and mobile app development, as evidenced by their diverse client feedback. The reviews highlight their professionalism, technical expertise, and effective communication, with approximately 100% of clients expressing satisfaction with their service quality and project outcomes. Clients frequently commend their problem-solving abilities and flexibility in adapting to project needs.

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Industry Experience

Quantox Technology demonstrates significant expertise across the Advertising & Marketing, Media, and Medical Research industries. Clients commend their professionalism, adaptability, and effective communication, leading to successful outcomes and strengthened partnerships. The company excels in mobile app development and project management, making it a strong fit for projects requiring innovative tech solutions, particularly in digital platform creation and community engagement.
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Advertising & marketing Other industries Media

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Quantox Technology (Bstorm) provides excellent value for money, emphasizing their professionalism and effective communication. One client noted they felt they paid a fair price for their services, while another highlighted the company's commitment to delivering high-quality work within tight deadlines. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services received, reinforcing the company's reputation as a reliable partner in project development.
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Serbia (2) United States (2) Malta (1)

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AJASIX CONSULTING LLC

5.0 4 reviews

$1,000+

$50 - $99 / hr

2 - 9

Services provided

20% Business Consulting

20% Content Marketing

20% Content Writing Services +2 services

20% Document Digitization & Management

20% Translation

AJASIX CONSULTING LLC is a translation services company specializing in certified document translations, particularly for U.S. immigration processes. Reviews highlight their exceptional accuracy, speed, and customer service, with 100% positive feedback emphasizing their efficiency and attention to detail. Clients commend them for delivering high-quality translations within deadlines, showcasing their reliability and commitment to excellence.

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Industry Experience

AJASIX CONSULTING LLC has garnered positive feedback primarily within the legal and software industries. In the legal sector, particularly immigration law, clients praised their exceptional translation accuracy, efficiency, and customer service, highlighting their impact on the success of visa applications. The software industry feedback also emphasized their timely and precise document translations compliant with immigration requirements. Overall, AJASIX is recognized for their expertise in translation services, making them a strong fit for clients in legal and software domains.
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Legal Software

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight AJASIX Consulting LLC's strong value for money, noting that their pricing fits within budgets while delivering exceptional quality. One client emphasized the 'good value for cost' and the efficient delivery of high-quality translations. Another remarked on the combination of speed and accuracy, underscoring their satisfaction with the service. Overall, the sentiment reflects a high level of satisfaction regarding the cost and value provided by the company.
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United States (2) Brazil (1)

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Berkshire Receptionists

2.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

70% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Berkshire Receptionists is a company specializing in answering services. The overall feedback indicates challenges during the transition, with considerable administrative time spent addressing repetitive issues. No significant areas for improvement were noted, although the reviewer indicated potential updates if the service improves. Overall, the feedback suggests room for enhancement in service delivery.

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Industry Experience

Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.
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Healthcare

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Average Project Cost Breakdown

What Clients Have Said
Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
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DataMondial

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Services provided

35% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Customer Service Outsourcing +2 services

15% Document Digitization & Management

15% HR Outsourcing

Established in 2008, DataMondial is a midsize Back Office Outsourcing company. Their team offers Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Hub Advisors

5.0 3 reviews

$1,000+

< $25 / hr

2 - 9

Fishkill, NY

Services provided

40% Email Marketing

30% CRM Consulting and SI

20% Sales Outsourcing +1 service

10% Low/No Code Development

Hub Advisors is a marketing consulting firm that specializes in CRM cleanup, Google Ads management, and SEO services. Reviews indicate high satisfaction, with over 90% positive feedback, highlighting their expertise in connecting CRM work to broader marketing strategies. Clients appreciate their proactive communication and ability to deliver cost-effective solutions, reducing one client's HubSpot spend by approximately $22,000 annually.

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Industry Experience

Hub Advisors has received positive feedback across various industries, including business services, quick-service restaurants, and advertising & marketing. Clients praised their ability to enhance operational efficiency, create scalable outreach systems, and improve cold email engagement through personalized strategies. Overall sentiment indicates that Hub Advisors excels in data management, customer acquisition tactics, and strategic marketing alignment, making them a suitable partner for clients seeking expertise in these sectors.
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Business services Other industries Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Hub Advisors' cost-effectiveness, noting significant value for money. For instance, one client reported a $22,000 annual reduction in HubSpot costs due to efficiency improvements, highlighting the tangible financial benefits of their services. Another client appreciated the pricing fit within their budget, emphasizing good value relative to the quality of service provided. Overall, the sentiment reflects a positive perception of Hub Advisors in delivering substantial value at a reasonable cost.
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Israel (1) United States (1)

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Online VA Team

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Ann Arbor, MI

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Online VA Team is a Customer Service Outsourcing company. Headquartered in Ann Arbor, Michigan, the company provides Customer Service Outsourcing and Call Center Services.
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Maxamy

5.0 3 reviews

$1,000+

$200 - $300 / hr

2 - 9

Dallas, TX

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Graphic Design

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Video Marketing

10% Web Design

Maxamy is a marketing consultancy known for its expertise in public relations, SEO, and lead generation. With a perfect 100% satisfaction rate among clients, the company is praised for its professionalism, timely delivery, and personalized project management. Reviewers frequently highlight Maxamy's ability to seamlessly integrate with existing teams, offering innovative solutions and comprehensive support.

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Reviews mention Helpful
Maxamy has received positive feedback for their organized approach and responsiveness to client needs. One client highlighted their 'can-do attitude' and attention to detail, noting that Maxamy operates as an extension of their marketing team rather than merely a vendor. The client also appreciated the team's resourcefulness and commitment to delivering results, reflecting an overall sentiment of satisfaction and alignment with client goals.

Lead Generation, SEO & Marketing for Software Solutions Co

5.0 Apr 11, 2023

Melissa is very organized and deadline oriented. Her team leverages marketing planning and tracking software to stay informed and and oversee client work. They are very responsive to our marketing needs. Come to the table with ideas and suggestions to help us improve or think differently. Maxamy is very resourceful and willing to go above and beyond to help a client because it is the right thing to do.
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Industry Experience

Maxamy has demonstrated expertise primarily in the Automotive and Other industries, providing impactful marketing strategies and solutions. In the Automotive sector, they excel in lead acquisition and SEO performance, noted for their organized project management and resourcefulness. Feedback indicates strong communication and a collaborative approach, enhancing client relationships. In the Other industry, they have successfully raised brand visibility through effective PR strategies and website enhancements. Overall, clients commend Maxamy for their professionalism, attention to detail, and commitment to delivering measurable results.
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Other Industry Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised Maxamy for providing good value for their cost, noting that they are mindful of budgets while delivering effective results. For instance, one client highlighted Maxamy's ability to optimize their advertising budget and return on investment. Another client appreciated their transparent analytics and the overall cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the pricing and the value received, reinforcing Maxamy's reputation as a reliable partner in achieving marketing goals.
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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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OSI (Outsourcing Services International)

4.0 1 review

$5,000+

< $25 / hr

250 - 999

Nuevo Cuscatlan, El Salvador

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Sales Outsourcing

OSI (Outsourcing Services International) provides IT support and connects businesses with new suppliers, specializing in offering quality talent at reasonable prices. Their clients appreciate the minimal interruptions in IT systems and the impressive speed of issue resolution, highlighting the excellent value and cost-effectiveness of their services. Overall, OSI is recognized for enhancing operational efficiency and expanding supplier networks.

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Axis Global Co Agency

5.0 1 review

$50,000+

$200 - $300 / hr

10 - 49

Darlinghurst, Australia

Services provided

15% Business Consulting

5% Branding

5% Content Marketing +15 services

5% Content Writing Services

5% Customer Service Outsourcing

5% Email Marketing

5% Graphic Design

5% HR Consulting

5% Logo

5% Recruiting

5% Sales Outsourcing

5% Search Engine Optimization

5% Social Media Marketing

5% Staffing

5% Video Marketing

5% Video Production

5% Web Design

5% Web Development

Axis Global Co Agency is a comprehensive branding, marketing, and web development company. Their client feedback is overwhelmingly positive, with 100% of reviewers highlighting their expertise in strategic campaigns and project management. The agency's responsiveness and ability to exceed expectations were frequently praised, with no negative aspects mentioned.

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Industry Experience

Axis Global Co Agency has demonstrated expertise primarily in the hairdressing sector, providing branding, marketing, and web development services. Clients noted their effective strategic marketing campaigns and ability to enhance customer engagement through improved online presence. The agency's strengths include excellent communication, adherence to deadlines, and a clear understanding of client needs, resulting in positive outcomes. Overall sentiment is highly favorable, making them a strong candidate for businesses in creative and marketing-driven industries.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Axis Global Co Agency's pricing and value for money. One client noted spending around $10,000 for comprehensive services, including branding and web development, and reported exceeding expectations and increased customer inquiries. The agency was praised for staying within budget and deadlines while providing clear communication. Overall, the sentiment reflects that clients perceive their investment as worthwhile, with no significant areas for improvement identified.
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Packleader BPO

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Brighton, Australia

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Market Research

20% Sales Outsourcing

Packleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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Cluster Outsourcing Services Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Lisboa, Portugal

Services provided

30% Call Center Services

30% Customer Service Outsourcing

25% Sales Outsourcing +1 service

15% Back Office Outsourcing

Cluster Outsourcing Services Limited is an answering service. They offer Call Center Services and Customer Service Outsourcing and were established in 2020.
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TalkAgent

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

TalkAgent is a call center. They were founded in 2007, and their services include Call Center Services and Back Office Outsourcing.
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Center Source

Not yet reviewed

$100,000+

< $25 / hr

250 - 999

Barranquilla, Colombia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Blockchain +1 service

20% Sales Outsourcing

Center Source, a Customer Service Outsourcing company, was founded in 2021. In Barranquilla, Colombia and Panamá, Panama, the team focuses on Customer Service Outsourcing and Blockchain.
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LGK Solutions Philippines

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Makati, Philippines

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Data Annotation Services

In Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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Conecta Redes y Servicios S.A.S

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santa Cruz de la Sierra, Bolivia

Services provided

40% Call Center Services

30% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Conecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service
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Alternative Talent Solutions ATS

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Mandaue, Philippines

Services provided

60% Back Office Outsourcing

40% Call Center Services

Alternative Talent Solutions ATS is a Back Office Outsourcing company located in Mandaue, Philippines. They focus on Back Office Outsourcing and Call Center Services and were launched in 2008.
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ganira

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Zürich, Switzerland

Services provided

45% Call Center Services

45% Sales Outsourcing

5% Demand Generation Marketing +1 service

5% Digital Strategy

Ganira is a midsize call center company launched in 2016. Their services include Call Center Services and Sales Outsourcing.
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cxperts

Not yet reviewed

$250,000+

$100 - $149 / hr

1,000 - 9,999

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Cxperts is a large telephone answering service. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2021.
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ATM Group

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Leicester, England

Services provided

45% Customer Service Outsourcing

35% Call Center Services

20% Sales Outsourcing

ATM Group is a Customer Service Outsourcing company established in 2007. The team specializes in Customer Service Outsourcing and Call Center Services.
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