Top Chatbot Companies in the United States
From Silicon Valley’s AI labs to New York’s enterprise consultancies and Austin’s fast-growing startup scene, the United States is a global hub for building high-performing chatbots and conversational AI platforms.
On Clutch, you can compare verified U.S. chatbot providers by reviews, tech stack, industry focus, and pricing to find the right fit for your roadmap — from customer support chatbots to complex, enterprise chatbot services with CRM and data-layer integrations. Our rigorous vetting process includes client interviews, portfolio checks, and service-line validation, so you can shortlist with confidence. Use filters to narrow by budget, location, framework, and industry expertise. Start with these helpful directories:
• Global Top Chatbot Companies
• Chatbot Companies in San Francisco
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr2 - 9Serves United StatesServices provided
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See all 24 projectsdeltAlyz Corp. is a versatile technology solutions company specializing in app development, data analytics, AI tools, and digital process automation. The company consistently receives high praise for its effective communication, timely delivery, and strong technical expertise, with 100% of reviewers highlighting their responsiveness and problem-solving skills. Clients repeatedly commend deltAlyz Corp. for their personable and knowledgeable approach, making them a reliable partner for diverse tech projects.
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$5,000+$25 - $49 / hr2 - 9Sheridan, WY
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Horrizon AI is an AI Agents company founded in 2023. Headquartered in Sheridan, Wyoming, the team provides AI Agents and AI Consulting.
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$1,000+Undisclosed10 - 49Nashville, TN
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Launched in 1996, Horton Group is a small web design agency headquartered in Nashville, Tennessee. Their team specializes in Web Design and Web Development.
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$250,000+$200 - $300 / hr50 - 249Charlotte, NC
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Cabin Consulting, a midsize artificial intelligence company, is based in Charlotte, North Carolina. Their services include Artificial Intelligence and AI Consulting.
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$25,000+$50 - $99 / hr50 - 249Tampa, FL
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See all 9 projectsMAS Global Consulting is a data analytics and software development company that provides technological and consulting services to enhance organizational capabilities. Their reviews reflect a high level of customer satisfaction, with 100% of reviewers highlighting their flexibility, expertise, and prompt communication. Clients praise their ability to quickly integrate into teams and their dedication to project success. Despite occasional challenges in resource retention, MAS Global Consulting maintains a strong reputation for delivering quality outcomes and adapting to clients' evolving needs.
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$1,000+< $25 / hr10 - 49Richmond, CA
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See all 19 projectsBeesoul LLC is a web development company that offers a range of services including website creation, platform building, and SEO performance enhancement. The reviews highlight their strong communication skills, punctual delivery, and commitment to quality, with 100% of reviewers indicating positive feedback on their dedication and value for cost. Their attention to detail and professional project management are consistently praised, making them a reliable partner for diverse business needs.
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$5,000+$50 - $99 / hr10 - 49Queens, NY
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See all 2 projectsHorizon Plus is a software development company specializing in creating secure and scalable investment management platforms. Their reviews reveal a 100% positive sentiment, highlighting their strategic approach, technical excellence, and outstanding project management. Clients commend Horizon Plus for their proactive communication and commitment to understanding business objectives, enabling them to deliver a premium user experience efficiently.
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$50,000+$100 - $149 / hr50 - 249Seattle, WA
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Janea Systems is an artificial intelligence company. Their team is located in Seattle, Washington. The firm provides Artificial Intelligence and BI & big data consulting & SI.
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$10,000+$50 - $99 / hr50 - 249San Francisco, CA
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See all 14 projectsScalable Path is a software development and staffing company that specializes in augmenting teams with high-quality developers for various projects, including web and mobile application development. Their services are frequently praised for their responsiveness, cultural fit, and efficient talent sourcing, with 100% of reviews highlighting the impressive caliber and commitment of their developers. Clients commend their effective project management and seamless integration into existing teams, although some mention a desire for improved speed in talent acquisition. Overall, Scalable Path is regarded as a reliable partner for software development needs.
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$50,000+$25 - $49 / hr50 - 249Mechanicsburg, PA
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Established in 2018, Auxiliobits, Inc. Is a Robotics Process Automation company. The team specializes in Robotics Process Automation and Artificial Intelligence.
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$10,000+$50 - $99 / hr10 - 49New York, NY
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See all 12 projectsScalability is a versatile digital agency specializing in web development, digital marketing, and CRM implementation. Their client reviews consistently highlight the agency's high technical standards, exceptional project management, and ability to deliver innovative solutions promptly. With a 100% positive feedback rate, clients commend Scalability for their creative marketing strategies and seamless collaboration, with 80% specifically praising their effective project leadership and technical expertise.
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$10,000+$200 - $300 / hr50 - 249New York, NY
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See all 2 projectsZertain is an IT consulting firm specializing in CRM development, low-code solutions, and technical support across various platforms, including PHP, WordPress, and Power BI. Reviews highlight their excellent communication and responsiveness, with 100% of clients appreciating their problem-solving and adaptability. Clients consistently report satisfaction with their project outcomes and commend Zertain for their efficient project management and alignment with client values.
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$1,000+$50 - $99 / hr2 - 9Wheeling, IL
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Established in 2026, Wheeling Software is a small Wheeling, Illinois-based software development firm. Their services include Custom Software Development and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Chicago, IL
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Kenway Consulting, LLC, a cloud consulting & SI company, is located in Chicago, Illinois. The team provides cloud consulting & SI and AI Consulting.
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$1,000+$150 - $199 / hr2 - 9Scottsdale, AZ
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LiftedWebsites.com, a small SEO agency, is in Scottsdale, Arizona. Their services include Search Engine Optimization and Web Design.
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$1,000+< $25 / hr2 - 9Plainsboro Township, NJ
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See all 2 projectsSMBJUGAAD LLC is a comprehensive technical and operational support company, known for their expertise in system reliability and product development. The company has consistently met client goals, with 100% positive feedback emphasizing their reliability, flexibility, and alignment with client objectives. Reviewers particularly appreciate their efficiency and effective project management.
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$1,000+$200 - $300 / hr10 - 49Baltimore, MD
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Incite Automation is a CRM consulting and SI company founded in 2018. The firm focuses on CRM consulting and SI and ERP consulting and SI, and is small.
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$5,000+$300+ / hr50 - 249Jersey City, NJ
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See all 2 projectsNEXA is a comprehensive digital marketing agency offering services such as website design, social media management, CRM implementation, and SEO. Reviews highlight their proactive and consistent approach, with 100% of feedback noting impressive communication and effective project management. Clients experienced significant growth in engagement and organic traffic, underscoring NEXA's ability to deliver measurable results.
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$50,000+$200 - $300 / hr10 - 49Carlsbad, CA
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Launched in 2000, RemedyOne, a small custom software development company, is in Carlsbad, California. Their services include Custom Software Development and Web Development.
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$5,000+$200 - $300 / hr10 - 49North Kansas City, MO
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See all 3 projectsMDL Technology is a Kansas City-based strategic technology partner helping mid-sized organizations plan, secure, modernize, and manage their technology. We go beyond traditional IT support by
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$10,000+$200 - $300 / hr10 - 49Milwaukee, WI
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Established in 2006, X-Centric IT Solutions is a small IT strategy consulting company. Their team specializes in IT strategy consulting and cloud consulting & SI.
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$25,000+$150 - $199 / hr10 - 49Portland, OR
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Clarity Innovations, Inc. Is a small Content Writing Services company based in Portland, Oregon. Their services include Content Writing Services and Digital Strategy.
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$5,000+$50 - $99 / hr10 - 49Herriman, UT
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Lambdo is a custom software development firm. Their small team of employees is headquartered in Herriman, Utah. Their team focuses on Custom Software Development and Web Development.
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$10,000+$150 - $199 / hr2 - 9San Ramon, CA
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Green Dolphin Software, a CRM consulting and SI company, focus on CRM consulting and SI and ERP consulting and SI. They were founded in 2016.
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$10,000+$100 - $149 / hr2 - 9Harmony, NC
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See all 3 projectsiComm Studios is a web development company specializing in creating scalable, user-friendly platforms and maintaining online presences. Clients consistently praise their proactive and collaborative approach, with 100% of reviews highlighting their dedication and effective project management. Their commitment to understanding client needs and delivering personalized solutions has resulted in improved usability and positive feedback.
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$10,000+$25 - $49 / hr50 - 249San Jose, CA
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See all 23 projectsThirdEye Data is a data analytics and AI development company specializing in machine learning, software development, and data ecosystem solutions. Across their reviews, 85% of clients praise their professionalism, technical expertise, and ability to meet tight deadlines. However, approximately 15% of feedback indicates concerns about project completion and responsibility. ThirdEye Data is noted for its adaptability, cooperative approach, and commitment to aligning with client needs and goals.
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Undisclosed$100 - $149 / hr2 - 9Fort Lauderdale, FL
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Your IT Services, an IT managed services company, was established in 2012. The team offers IT managed services and IT strategy consulting and is located in Fort Lauderdale, Florida.
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$1,000+Undisclosed50 - 249Orlando, FL
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See all 2 projectsGenesys Softwares LLC is a comprehensive software development company specializing in UX/UI design, full-stack development, and platform optimization. Reviews indicate a 100% success rate in delivering scalable, efficient solutions with a focus on responsiveness and collaboration. Approximately 90% of clients commend their attentiveness and adaptability, noting their skill sets and effective communication as key strengths.
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$10,000+$50 - $99 / hr10 - 49Newark, DE
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BluBridge Technologies is an AI development company established in 2025. The agency specializes in Artificial Intelligence and AI Consulting, and is small.
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$5,000+$50 - $99 / hr10 - 49Miami, FL
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See all 23 projectsWebisoft is a versatile technology agency specializing in blockchain development, web and mobile app development, and custom software solutions. The overall feedback from their reviews is overwhelmingly positive, with a 100% satisfaction rate highlighting their technical expertise, project management skills, and commitment to high-quality deliverables. Notably, 60% of reviewers commend Webisoft's proactive communication and ability to align technology with business needs, while 40% emphasize their user-focused design approach.
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$5,000+< $25 / hr250 - 999New York, NY
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See all 46 projectsRiseup Labs is a versatile digital solutions provider specializing in mobile app development, website design, and backend system enhancements. The company is praised for its effective project management, timely delivery, and adaptive approach, with 100% of reviewers highlighting their impressive communication and expertise. Clients appreciate the value for cost and alignment with company values, with over 90% expressing satisfaction with their flexible and solution-oriented approach.
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$50,000+$50 - $99 / hr250 - 999Beverly Hills, CA
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See all 44 projectsRootstrap is a versatile software development company specializing in mobile and web app development, UX/UI design, and IT staff augmentation. Across various projects, clients frequently commend Rootstrap for their excellent communication, flexibility, and adherence to deadlines, with over 90% of reviews highlighting their effective project management and ability to meet budgets. Rootstrap is praised for fostering strong partnerships with clients and providing thoughtful, innovative solutions.
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$10,000+$25 - $49 / hr250 - 999Sunnyvale, CA
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See all 42 projectsSedin Technologies is a multifaceted IT services company specializing in areas such as AI-powered SEO, UI/UX design, software engineering, and e-commerce platform development. Customer reviews highlight their expertise, timely delivery, and professional approach, with over 85% of clients praising their technical skills and proactive project management. Some clients suggest enhanced communication for greater effectiveness.
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$5,000+$25 - $49 / hr10 - 49Downers Grove, IL
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See all 4 projectsProfusion Systems is a versatile technology solutions provider specializing in custom software development, API integration, and IT infrastructure support. The company consistently receives positive feedback, with over 90% of reviewers praising their ability to deliver complex projects on time and within budget. Clients frequently commend their project management skills and innovative problem-solving, highlighting their adaptability to evolving project scopes.
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$25,000+$25 - $49 / hr50 - 249Alexandria, VA
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See all 56 projectsPlavno is a versatile software development company known for its expertise in AI-driven solutions, web development, and e-commerce platforms. Across numerous projects, 100% of clients praised their technical proficiency, timely delivery, and efficient project management. Approximately 93% emphasized Plavno's ability to align with client business goals and values, highlighting their seamless communication and proactive approach to problem-solving.
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$10,000+< $25 / hr10 - 49Westminster, CA
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See all 10 projectsMLTech Soft is a versatile technology company specializing in e-commerce development, CRM systems, and inventory management solutions. They consistently receive positive feedback for their tailored solutions and strong project management skills, with 100% of reviewers noting their ability to deliver on time and within budget. Reviewers often highlight their responsiveness and dedication to client success, making them a commendable partner for technology-driven projects.
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$25,000+$25 - $49 / hr250 - 999New York, NY
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See all 103 projectsComputools is a versatile software development company specializing in technology solutions such as biometric authentication, AI-based radiology tools, IoT systems, and mobile app development. Across multiple reviews, 100% of clients highlighted their technical expertise, structured project management, and strong communication skills. Notably, 90% of reviews praised their ability to integrate solutions seamlessly into existing workflows and deliver projects on time.
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$5,000+$25 - $49 / hr50 - 249Aventura, FL
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4A Labs is a midsize software development firm. Launched in 2014, the team specializes in Custom Software Development and Artificial Intelligence.
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$25,000+$50 - $99 / hr50 - 249Boston, MA
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See all 18 projectsBallast Lane Applications LLC is a versatile software development company specializing in web and mobile application development, system planning, and technological enhancements. Feedback from clients is predominantly positive, with approximately 95% expressing satisfaction with their collaborative and adaptive approach. Notably, 80% of reviewers commend their communication and project management skills, highlighting their professionalism and responsiveness.
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$50,000+$50 - $99 / hr1,000 - 9,999Minneapolis, MN
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See all 30 projectsCoherent Solutions is a versatile software development company providing services such as app development, UI/UX design, DevOps engineering, and QA testing. The reviews highlight their strong project management skills, timely delivery, and effective communication. Approximately 100% of reviewers appreciate their technical expertise and team integration, leading to substantial positive project outcomes such as increased app ratings and enhanced platform features.
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UndisclosedUndisclosed1,000 - 9,999Plantation, FL
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See all 3 projectsAuxis is an IT consultancy firm specializing in managed IT services, automation, and IT infrastructure support. Their clients praise their deep technical expertise, responsiveness, and strong project management skills. Approximately 90% of the feedback highlights their excellent service delivery and commitment to client needs, with areas for improvement mentioned by around 10% of reviewers relating mainly to reporting and project management practices.
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$5,000+$25 - $49 / hr10 - 49Wilmington, DE
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See all 2 projectsDid you know that 68% of MVPs fail within months of launch? According to IssueWire, most teams are not focused on building a single service in MVP. Budgets blow up. Deadlines slip. Sound
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$5,000+$25 - $49 / hr10 - 49Dover, DE
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See all 4 projectsVincere.dev is a versatile full-stack development company specializing in building and improving web and mobile applications, with services extending to backend development and AI capabilities. Reviews highlight their dependable project management and timely delivery, with nearly all clients expressing satisfaction and noting Vincere.dev's trustworthiness and effective communication. Overall, Vincere.dev receives overwhelmingly positive feedback, with no significant areas for improvement mentioned.
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$10,000+$25 - $49 / hr50 - 249Austin, TX
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See all 38 projectsAncient is a versatile IT services company specializing in staff augmentation, software development, and technological integration. With a strong focus on customer service, approximately 100% of reviews praise their professionalism, commitment, and ability to deliver quality resources promptly. Although a few areas for improvement were noted, such as timeline management, the majority of clients expressed high satisfaction with their outcomes and the company's cultural alignment.
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$25,000+$50 - $99 / hr50 - 249Atlanta, GA
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See all 8 projectsSpecbee is a web development company specializing in Drupal development and migration, assisting clients with website updates, module installations, and SEO improvements. They receive overwhelmingly positive feedback, with approximately 90% of reviewers praising their technical expertise, responsive communication, and timely project delivery. Clients highlight Specbee's ability to understand client needs, provide tailored solutions, and maintain a high uptime rate, making them a reliable partner for complex projects.
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$10,000+$25 - $49 / hr50 - 249Sunnyvale, CA
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RailsFactory is a midsize software development company. Founded in 2006, the team specializes in Custom Software Development and IT staff augmentation.
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$1,000+$25 - $49 / hr50 - 249Edmond, OK
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See all 2 projectsSkillRev is a custom software development company specializing in solutions for local governments. They are praised for their excellent communication, timely deliveries, and skilled work, with 100% positive feedback from reviewers. Clients highlight their honesty and cultural alignment, noting an impressive project management approach that ensures user-friendly and highly functional outcomes.
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$25,000+$50 - $99 / hr50 - 249Calabasas, CA
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Established in 2013, Nimble.LA is a DevOps Managed Services company. Their services include DevOps Managed Services and IT staff augmentation.
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$25,000+$25 - $49 / hr250 - 999Frisco, TX
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See all 52 projectsRadixweb is a comprehensive software development company offering services such as feature enhancement, SaaS platform development, UX/UI design, and cloud infrastructure optimization. The feedback on Radixweb is overwhelmingly positive, with 100% of reviewers praising their professionalism, technical expertise, and ability to meet budget constraints. Notably, 30% of reviewers highlight their strategic problem-solving approach and seamless integration within client teams.
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$5,000+$50 - $99 / hr250 - 999Norwood, MA
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See all 1 projectsSaM Solutions is a software development company specializing in building custom web applications with expertise in frontend, backend, and database design using technologies like C#, .NET, SQL, Azure, and ReactJS. According to reviews, 100% of feedback is positive, citing speed of development and effective communication as standout qualities, with no areas needing improvement.
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$25,000+$50 - $99 / hr50 - 249San Mateo, CA
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See all 61 projectsDivami Design Labs is a premier UX/UI design and mobile app development firm, recognized for their expertise in creating intuitive and visually compelling interfaces across various platforms. With 100% of reviews highlighting their commitment to understanding client visions and delivering insightful solutions, Divami consistently demonstrates professionalism and responsiveness. However, approximately 14% of reviewers suggest that internal project management could be optimized for smoother operations. Overall, Divami excels in providing tailored design services, backed by a dedicated and methodical team.
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Best Chatbot Companies in the US
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$75,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
37.7/40.019.2/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
70% AI Development30% Chatbots & Conversational AI30% Other -
$75,000+Undisclosed250 - 999Charlotte, NC
Ability to deliver
35/40.020/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
35% AI Development30% Chatbots & Conversational AI65% Other -
$25,000+$50 - $99 / hr50 - 249Hollywood, FL
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
20% AI Development30% Chatbots & Conversational AI80% Other -
$100,000+$100 - $149 / hr50 - 249Danvers, MA
Ability to deliver
34.6/40.019.8/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
80% AI Development40% Chatbots & Conversational AI20% Other -
$50,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
37.5/40.020/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% AI Development10% Chatbots & Conversational AI80% Other -
$10,000+$200 - $300 / hr10 - 49Chicago, IL
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% AI Development100% Chatbots & Conversational AI70% Other -
$10,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
33.2/40.017.6/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
30% AI Development70% Chatbots & Conversational AI70% Other -
$10,000+$150 - $199 / hr10 - 49Lewisville, TX
Ability to deliver
35.2/40.018.8/20 Reviews10/10 Clients & Experience6.4/10 Market PresenceService focus
10% AI Development100% Chatbots & Conversational AI90% Other -
$50,000+$50 - $99 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
35/40.020/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
15% AI Development25% Chatbots & Conversational AI85% Other -
$25,000+$50 - $99 / hr250 - 999Miami, FL
Ability to deliver
34.3/40.020/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
10% AI Development50% Chatbots & Conversational AI90% Other -
$50,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
36.1/40.019.8/20 Reviews10/10 Clients & Experience6.3/10 Market PresenceService focus
10% AI Development70% Chatbots & Conversational AI90% Other -
$10,000+$50 - $99 / hr250 - 999Marlborough, MA
Ability to deliver
33.5/40.019.2/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
30% AI Development30% Chatbots & Conversational AI70% Other -
$10,000+$100 - $149 / hr10 - 49Miami, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
25% AI Development10% Chatbots & Conversational AI75% Other -
$75,000+$150 - $199 / hr50 - 249Frederick, MD
Ability to deliver
35.7/40.019.4/20 Reviews10/10 Clients & Experience6.3/10 Market PresenceService focus
40% AI Development20% Chatbots & Conversational AI60% Other -
$25,000+$50 - $99 / hr250 - 999Austin, TX
Ability to deliver
31.8/40.017.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
30% AI Development35% Chatbots & Conversational AI70% Other -
$10,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
34.6/40.019/20 Reviews9.7/10 Clients & Experience5.9/10 Market PresenceService focus
30% AI Development40% Chatbots & Conversational AI70% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
29.6/40.016.4/20 Reviews8.9/10 Clients & Experience4.3/10 Market PresenceService focus
100% AI Development100% Chatbots & Conversational AI -
$25,000+$100 - $149 / hr50 - 249Irvine, CA
Ability to deliver
34.6/40.018.4/20 Reviews9.9/10 Clients & Experience6.3/10 Market PresenceService focus
10% AI Development60% Chatbots & Conversational AI90% Other -
$50,000+$150 - $199 / hr250 - 999Los Angeles, CA
Ability to deliver
35.5/40.020/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
25% AI Development15% Chatbots & Conversational AI75% Other -
$10,000+Undisclosed250 - 999Sunny Isles Beach, FL
Ability to deliver
29.4/40.016.2/20 Reviews8.9/10 Clients & Experience4.3/10 Market PresenceService focus
50% AI Development50% Chatbots & Conversational AI50% Other -
$10,000+$25 - $49 / hr50 - 249San Francisco, CA
Ability to deliver
34.3/40.019/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
65% AI Development20% Chatbots & Conversational AI35% Other -
$25,000+$100 - $149 / hr50 - 249New York, NY
Ability to deliver
35.3/40.019.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
34% AI Development25% Chatbots & Conversational AI66% Other -
$10,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
32.9/40.019/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
60% AI Development40% Chatbots & Conversational AI40% Other -
$25,000+$50 - $99 / hr250 - 999Atlanta, GA
Ability to deliver
32.3/40.017/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
90% AI Development25% Chatbots & Conversational AI10% Other -
$10,000+$50 - $99 / hr50 - 249San Francisco, CA
Ability to deliver
33.5/40.018.4/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
100% AI Development25% Chatbots & Conversational AI -
$50,000+$100 - $149 / hr10,000+Charlottesville, VA
Ability to deliver
29.7/40.019.2/20 Reviews6/10 Clients & Experience4.5/10 Market PresenceService focus
40% AI Development25% Chatbots & Conversational AI60% Other -
$25,000+$50 - $99 / hr250 - 999San Diego, CA
Ability to deliver
31.1/40.016/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
30% AI Development35% Chatbots & Conversational AI70% Other -
$25,000+$50 - $99 / hr250 - 999Orlando, FL
Ability to deliver
31.4/40.016.2/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
60% AI Development30% Chatbots & Conversational AI40% Other -
$5,000+$100 - $149 / hr50 - 249Chicago, IL
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
55% AI Development25% Chatbots & Conversational AI45% Other -
$25,000+$50 - $99 / hr250 - 999Aventura, FL
Ability to deliver
33.1/40.019/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% AI Development30% Chatbots & Conversational AI80% Other
Latest Chatbots Articles
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U.S. Chatbot Services FAQs
- Financial services and fintech – IDV/KYC flows, balance queries, policy Q&A, secure handoffs
- Healthcare and life sciences – symptom triage, care navigation, member services, HIPAA-enabled workflows
- Retail and e-commerce – guided shopping, order status, returns, and promotions
- SaaS and enterprise software – in-product assistants, onboarding, and knowledge base automation
- Travel and hospitality – itinerary updates, rebooking, loyalty, and multilingual support
- Public sector and education – citizen services, campus help desks, and admissions Q&A
Many firms also build internal enablement bots for HR and IT, and customer support chatbots that deflect tickets while maintaining CSAT.
- Deep ecosystem access — U.S. teams are close to leading LLM and cloud providers, accelerators, and research universities, which speeds up prototyping and integration with tools you already use.
- Enterprise readiness – Many U.S. chatbot providers have proven experience with SOC 2, HIPAA, PCI, and rigorous security reviews common at Fortune 1000 companies.
- Industry specialization – From Wall Street fintech and healthcare in Boston to retail and media in New York and Los Angeles, you’ll find partners who know your compliance, workflows, and KPIs.
- Time zone alignment and support SLAs – For U.S.-based operations, real-time collaboration and on-call support are easier to secure.
Pricing varies by scope, stack, and compliance needs, but typical U.S. ranges are:
- Discovery and strategy: $10,000 – $40,000 for user journeys, intent modeling, and data-readiness audits
- MVP/prototype: $30,000 – $80,000
- Production chatbot: $80,000 – $250,000+
- Enterprise chatbot services): $150,000 – $500,000+
- Hourly rates: $100 – $225+ for senior AI/ML architects; $80 – $160 for software engineers and conversation designers
- Ongoing optimization and support: $5,000 – $25,000 per month for monitoring, tuning, analytics, and model updates
Costs increase with requirements like HIPAA, multi-language support, advanced retrieval-augmented generation (RAG), or custom NLU.
Prioritize assessing firms by filtering them through their use case, stack, and risk posture:
- Technical approach – Ask about NLU/LLM choices and why they suit your domain.
- Data and safety – Look for robust red-teaming, prompt injection defenses, PII handling, and content moderation. Confirm SOC 2/ISO posture, HIPAA, and encryption standards.
- Integration depth – Validate experience with your CRM, CX, and data stack.
- Measurement plan – Require clear KPIs and analytics for ongoing tuning.
- Conversation design – Review their intent modeling, error recovery, multilingual strategy, and human-in-the-loop handoffs.
- References and pilots – Ask for U.S.-based case studies and consider a timeboxed pilot with exit criteria.
Shortlist partners on Clutch using filters for budget, location, tech stack, and verified reviews to ensure alignment with your requirements.
- One-size-fits-all promises – Claims that a single model or template can solve every workflow without discovery or data assessment
- Vague safety posture – No clear plan for PII handling, audit trails, jailbreak defenses, or compliance documentation
- “Set-and-forget” mindset – No roadmap for training, evaluation, analytics, and continuous improvement
- Limited integration expertise – Little experience connecting to your systems of record or telephony/IVR
- No human fallback – Lack of escalation paths to agents or field reps
- Guaranteed outcomes – Overpromising “100% automation,” “zero tickets,” or fixed ROI without baselines and measurement plans
Avoiding these red flags early is key to your project’s success. Do your best to spot and address these warning signs right away.