Tkxel

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Invicti Security

Describe what your company does in a single sentence.

We enables organizations in every industry to continuously scan and secure all of their web applications and APIs at the speed of innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tkxel to accomplish?

• Custom Software Development
• Web Development

SOLUTION

How did you find Tkxel?

Clutch Site

Why did you select Tkxel over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Tkxel were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Tkxel for a Custom Software Development process to ensuring user satisfaction and positive feedback. They are responsible for understanding what our users want from their device and then designing it so they can find all of its features easily without any stress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Tkxel team went above and beyond with our project. The software Development was processed to save us money by ensuring user satisfaction and positive feedback. After the project completion, we received more positive feedback from our clients that exceeded our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything within the timeframe assigned to them. The team was very responsive and were accommodating to any changes I requested. I would highly recommend them.

What was your primary form of communication with Tkxel?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a great business culture. Their team totally got what we needed and delivered results that were even better than we envisioned.

Are there any areas for improvement or something Tkxel could have done differently?

Honestly, they did well leaving no errors.

BACKGROUND

Please describe your company and position.

I am the Technical Director of Thoughtworks

Describe what your company does in a single sentence.

Information Technology & Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tkxel to accomplish?

Tkxel was hired to develop a custom software solution for our information technology company, aiming to enhance efficiency and streamline processes. Delivered on time and within budget, exceeding expectations.

SOLUTION

How did you find Tkxel?

Clutch Site

Why did you select Tkxel over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Tkxel were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They delivered top-notch IT solutions, meeting all project requirements. Their team created innovative software with precision and on-time delivery

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tkxel delivered exceptional custom software solutions, showcasing remarkable progress. Their project demonstrated measurable outcomes with improved efficiency, user satisfaction, and increased revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel provided excellent project management, delivering items on time and meeting our needs promptly. Impressed with their responsiveness! 👍

What was your primary form of communication with Tkxel?

Email or Messaging App

What did you find most impressive or unique about this company?

Tkxel impressed us with their exceptional technical expertise and unwavering commitment to delivering high-quality custom software solutions. Their unique ability to understand and translate our requirements into innovative solutions set them apart from other service providers. Highly recommended!

Are there any areas for improvement or something Tkxel could have done differently?

Tkxel provided excellent custom software development services. They met our expectations and delivered on time. However, clearer communication and more frequent updates could have enhanced the overall experience.

BACKGROUND

Please describe your company and position.

I am the Founder of JET Worldwide Enterprises Inc. (CatchU)

Describe what your company does in a single sentence.

The mission of our product, CatchU®, is to raise awareness of fall risks, prevent falls, and improve the well-being of seniors and all people.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tkxel to accomplish?

• Create a secure Patient Portal
• Create an App
• Create transfer of data and reports through secure APIs

SOLUTION

How did you find Tkxel?

Online Search

Why did you select Tkxel over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Tkxel were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TKxel was tasked with creating a robust and secure patient portal for CatchU and reprogramming of our digital health app. The portal would allow providers to order CatchU tests (via text messages) and receive patient reports. A full billing system was also connected to our portal. We have a dedicated team that monitors and troubleshoots issues in real time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A full operational, secure and interactive patient portal, a redesigned digital health app available on both iOs and android platforms, and an integrated billing system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was amazing. The team was incredibly professional, receptive and efficient. Any issues that were identified were rectified in a timely manner. Tkxel truly goes the extra mile to keep their customers happy.

What was your primary form of communication with Tkxel?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Most impressive was TKxel timely responses and fixes to any identified issues. As well, was their creative vision which allowed for suggestions and recommendations over and beyond our original plans as a means to increase product efficiency.

Are there any areas for improvement or something Tkxel could have done differently?

none noted

BACKGROUND

Please describe your company and position.

I am a Manager at Datascape

Describe what your company does in a single sentence.

Creates AdTech and FinTech solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tkxel to accomplish?

• Backend development

SOLUTION

How did you find Tkxel?

Online Search

Why did you select Tkxel over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Tkxel were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

TkXel has been invaluable to the backend development of our project. Most of our AWS and SQL development was provided by TkXel. The deliverables include API connections, testing for our applications functions, SQL database development, algorithm creation, and bug fixes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

When we first hired TkXel our application was comprised of outlines, rough designs, and schematics for it's processes. TkXel has been with us since the beginning and now our app is released with a healthy user base and constant improvements being added. We plan to use TkXel as we develop further.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our TkXel rep is available at almost anytime despite the significant time change between us. He delivers all of his assignments on time and he responds to emails and messages in a very timely manner.

What was your primary form of communication with Tkxel?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have incredible drive and customer service. Their reps consistently check in to see how we feel about their services. Our TkXel teammate is always on top of things and is prepared to get a jump on whatever needs to be done.

Are there any areas for improvement or something Tkxel could have done differently?

Honestly nothing comes to mind. The price is good, the work is good and delivered on time, and the customer service is very attentive. 10/10

BACKGROUND

Introduce your business and what you do there.

I’m the head of technology at a)plan coaching, a coaching company that offers a mobile and web application to optimize the coaching experience. We provide weekly one-on-one coaching sessions through our app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tkxel?

We had a working platform for four years and decided to develop it from scratch to improve it. We needed a development company to help us build our web and mobile applications from the ground up.

SOLUTION

What was the scope of their involvement?

Tkxel has developed custom applications for mobile and web. We first had a discovery workshop with Tkxel and explained what we were looking for. This discovery workshop consisted of a collaborative fact-finding process that lasted a couple of weeks and helped Tkxel understand our company’s goals. The discovery phase has also helped us be more specific about our development requirements.

Then, Tkxel has delivered high-fidelity wireframes for mobile and web applications. They then have developed the apps to achieve what they had stated in the discovery phase. The mobile application is compatible with Android and iOS. In addition, Tkxel offers us maintenance services and uses AWS for hosting. 

Our app connects private coaches with customers to achieve their specific goals. Users are able to track their progress on the app and register their milestones. Coaches get an update each time users register something and can interact with them through the app. There are interactions aside from the weekly sessions, which are aimed at optimizing the session with your coach. 

Tkxel is currently working on fine-tuning the app’s features, and they are making the required changes.

What is the team composition?

We’ve worked with nine teammates from Tkxel at the project’s peak, including a project manager, front- and backend developers, and a QA/QC specialist. 

How did you come to work with Tkxel?

We had searched vendors for a long time until a colleague recommended Tkxel to our company’s CEO. We interviewed them, and they seemed like the right fit.

What is the status of this engagement?

We’ve been working with Tkxel since June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had an overwhelmingly positive response from our coaches and clients that have tested the app developed by Tkxel. We wanted a functional product that felt great while using, and Tkxel has achieved that — they’ve exceeded our expectations. 

Users’ feeling is important to us because we want to create a habit of tracking the things customers are grateful for. We were looking for an app that conveys a sense of beauty and calmness with its design. 

Moreover, Tkxel has been responsive to our feedback and needs. Our old technology was functional, but I think with the new technology, we’ll see a huge boost in our clients’ engagement and overall experience with our company. 

Our engagement with Tkxel has been a huge step forward for our organization, thanks to their hard work. They really try to understand our goals and what we’re trying to achieve. 

How did Tkxel perform from a project management standpoint?

Tkxel has understood our requirements. We’ve had a collaborative process, and our daily communication with Tkxel has been excellent. I constantly talk with their project manager to discuss feedback about the project. We have a close relationship and use Zoom, WhatsApp, text messages, phone calls, and Jira for project management. 

What did you find most impressive about them?

I’m most impressed with Tkxel’s ability to understand our goals in a way that other vendors couldn’t. On top of that, Tkxel has been flexible with their prices and met our initial budget.

Are there any areas they could improve?

The only thing for Tkxel to improve is that initially, during the discovery phase, they were hesitant but eventually overcame that. There´ve also been some miscommunications about the app’s features, and we didn’t notice them until things didn’t work the way they were supposed to. I wish we had caught them earlier; however, I also understand this is a complex development project. 

Do you have any advice for potential customers?

I recommend taking advantage of the discovery workshop at the beginning of your engagement. This is the time for Tkxel to understand your project’s goals. I also recommend integrating into your decision process. They’re flexible, and changing your mind during the project’s development, it’s normal.

BACKGROUND

Please describe your company and your position there.

I am a VP of a Logistics Management Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tkxel, and what were your goals?

We offer services that differ from the industry standard and found a need to build a TMS that fits our needs. The off the shelf options were missing vital options to be able to best serve our customers. We wanted to build a simple user-friendly interface that was open with all information available to the customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed many developers and Tkxel was the one who most understood our reasoning and vision. They worked with us on our build from an idea on a piece of paper. We had no technical experience and was not sure what to do and direction to go.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop a system to quote and dispatch shipments via API and direct user inputs via login. We were looking for a cloud-based system that was modern in technology and views.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 people most of the project. They were a Team lead who was the main point of contact. He setup goals and projects based on what I was requesting. He coordinated any enhancements or changes needed. Also ensured any bugs were fixed asap. The other 3 were developers working on the tasks.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The system has allowed our company to grow 300% so far and has made our offerings more manageable from our side increasing our profitability and ability to expand our offerings to current and future clients.

Describe their project management style, including communication tools and timeliness.

Their communication was outstanding. we used slack and all questions were answered within 15 minutes. The communication of projects was at the pace I requested. I had availability to view task level details on Jira.

What did you find most impressive or unique about this company?

Communication was a major factor in what we were able to accomplish.

Are there any areas for improvement or something they could have done differently?

We had no technical background and struggled to understand the lingo and terminology at first. As we went through the project we learned many things about technology and options for how to make it all work. This was mainly due to the communication from Tkxel.

BACKGROUND

Please describe your company and your position there.

I'm Director of operations in a financial technology and digital payment service provider company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tkxel?

we needed DB developer with high caliber and good market acumen, so we requested outsourced manpower from Tkxel

SOLUTION

How did you select this agency and what were the deciding factors?

We contacted d many outsourcing companies, tried a few, evaluated many and eventually decided to give Tkxel a chance since during the evaluation process they had very good chance of meeting the requirement

Describe the project in detail and walk through the stages of the project.

We were moving to a new platform and were stuck in the middle after the part time DB developer was asked to leave due to poor performance , Tkxel took over the project, and in short time were able to learn the scope, the structure, the requirement, even helped with enhancing the processes .

Describe the recruitment process in detail.

We have evaluated the company first , then we received few resumes, interviewed the candidates and picked the one with most experience who were able to prove that can understand the requirement and deliver efficiently

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

we have been working with the resource for the past one year , he became part of the team, working online very efficiently, and delivering high quality work

How effective was the workflow between your team and theirs?

very good communication and very practical cooperation between all team members , very functional

What did you find most impressive or unique about this company?

they are very tentative, understand the market and the requirement, very responsive, and high quality resources

Are there any areas for improvement or something they could have done differently?

so far, we're very satisfied with the services we've received.

BACKGROUND

Please describe your company and your position there.

Nitro League is a product-based company operating in crypto space. The core product is a blockchain-based racing game & Metaverse. And I am currently heading the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tkxel, and what were your goals?

We partnered with tkxel for developing our game as we required expertise on development, infrastructure, UI/UX and project management side. Our goal was to develop a scalable game infrastructure to support metaverse in the long run and immersive art styles.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interacted with a number of firms by searching through several digital mediums and we reached out to tkxel through LinkedIn. Our initial meetings with tkxel covering the overall feasibility of our project was phenomenal and that established our trust to choose tkxel for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is an ongoing project that revolves around a blockchain-based NFT racing game. We aim to deliver this in multiple phases, where with each phase the game is evolving to depict the best gaming elements within a Metaverse. Different technologies and stacks are used in this project such as Node.js, React, AWS, Unity, and Solidity.

How many people from the vendor's team worked with you, and what were their positions?

Around 20-30 people from tkxel have actively contributed and facilitated us in this project. Areas include Project Management, Solutions Architecture, frontend and backend development, Blockchain development, Quality Control, and significant value addition from their CTO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Despite the product still being in development, we have secured significant seed funding and tkxel has a major role in making this happen. Our progress milestones and advancements are shared with the investors, and we are confident that we shall be able to bring our game to a much bigger scale with tkxel’s help.

Describe their project management style, including communication tools and timeliness.

tkxel’s team is following a Spotify model, which is an autonomous approach for scaling agile. It has helped us increase innovation and productivity by focusing on autonomy, communication, accountability, and quality. Their work style is very collaborative, as they always incorporate our feedback and provide us with favorable outcomes. Jira, Trello, Asana, and Slack are some of the communication tools they have been using.

What did you find most impressive or unique about this company?

Their approach toward the project's execution is very impressive; they advocated scalable solutions that eventually developed a scalable architecture. Secondly, wherever we have witnessed any blockages, they have resolved those problems with complete ownership, keeping a solid interpersonal communication that ultimately shaped our product into where it is today.

Are there any areas for improvement or something they could have done differently?

Initially, they had fewer resources with experience in Blockchain, which slowed us down a bit, but thankfully, our concern did not slip their sight, and they managed to provide us with some really good Blockchain developers.

BACKGROUND

Please describe your company and your position there.

CEO of 5Strands... We provide a road map to better health with our at home testing kits for people and pets. We provide an instant elimination guideline to determine the necessary dietary and lifestyle adjustments to live healthy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tkxel, and what were your goals?

Our company was in a sticky situation. Our company had leaned on 1 man to build and support our company. Eventually we scaled too large and we could not keep up with the requests. Progress slowed down and our company was put on halt. We needed to find someone who could learn the custom code and build on top of it or rebuild and provide us the room to grow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We started looking online for the best of the best. We did our research and determined that TXKEL had so many services offered that 5Strands needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Had to learn previous dev custom code. Had to learn the companies business model. Had to maintain services at affordable rate.

How many people from the vendor's team worked with you, and what were their positions?

10+ people and all having unique position.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Nothing tangible or data driven yet.

Describe their project management style, including communication tools and timeliness.

lots of team members on every call. each call is recorded so they can go back and study. communication through slack.

What did you find most impressive or unique about this company?

They have amazing communication skills and lots of variety in their personnel.

Are there any areas for improvement or something they could have done differently?

no feedback currently on how to improve

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Draftlens, and we offer a web-based SaaS service that helps lawyers draft contracts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tkxel?

We wanted to expand the feature set of our product. The initial version of the product was built by our in-house CTO who was mainly a backend engineer. As a result, we hired Tkxel to take our product to the next level.

SOLUTION

What was the scope of their involvement?

Tkxel’s two engineers are creating a slicker frontend interface and are layering additional features to our product.

What is the team composition?

We’re working with their two engineers.

How did you come to work with Tkxel?

They found us on LinkedIn, and we were impressed with the way they pitched their services to us.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

Our ongoing collaboration started in May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Anecdotally, we’ve been really impressed with their work. The team has really been good at translating our vision for the product into actual engineering requirements and then executing those requirements. In addition, they’re very thorough in considering all the implications of the features we’re trying to build.

How did Tkxel perform from a project management standpoint?

One of their engineers has excellent communication skills. Although the other engineer’s English skills are not so good, it hasn’t been really an issue since most of the work is interfaced with our main point of contact.

Furthermore, they’ve missed a lot of informal deadlines, but I haven’t made it a point of hitting those deadlines, so our timeline has been a little bit flexible due to the complexities we’re facing in the project.

What did you find most impressive about them?

They have strong design and coding skills. They have excellent coding skills because of their solid QC process.

Are there any areas they could improve?

They should stick to the given deadlines and estimates. Perhaps, they can also provide a bit better communication from the entirety of the team and not just the main point of contact.

Do you have any advice for potential customers?

It’s okay to come to Tkxel with a half-baked idea or a business idea because they’re good at translating your vision into a workable engineering project.