Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The framework is definitely there. There's still a little bit of fine tuning and functionality that needs to be built, but they’ve been very good to work with in terms of answering questions and making little tweaks here and there based on my input after I review things. From my standpoint, I know I probably haven't been the best at testing since I've never had live data in there. However, I am overall satisfied with them.
How did My Web Programmer perform from a project management standpoint?
They share updates regularly, whether it's a screenshot or migrating the live data to the website so that I can go in and play with it.
What did you find most impressive about My Web Programmer?
I don’t think there's anything that’s overwhelmingly special or unique.
Are there any areas My Web Programmer could improve?
They need to improve on asking more clarifying questions. There are a lot of times I’ll submit a feature in my Excel program, which I share with them, and they’ll develop it based on what they see. If they have questions, they don't really share those with me all the time. Then, they'll develop something and it's not right when it comes to the testing phase, so we have to rewrite everything. This has been a little frustrating as it has prolonged the project.
Another aspect I would appreciate more clarity on would be with the whole testing phase. I will get an email from them telling me that the changes have been updated or fixed, but it doesn't specify what the programming team had done; I have to go into the program, play around, and guess what they did. I have to retest everything that I had sent them that needed adjustment.
What tips or recommendations could you share that might increase the likelihood of success with My Web Programmer?
Be explicit in what you want, either with a live demonstration or have more organization and clarity upfront in the initial request. That's one area I fell short in because they had some issues with the Excel program, specifically, opening it — there are macros, and they needed some outdated information to be installed before they could really use it.
That part caused some issues, and I had to share screenshots of my Excel program via PowerPoint. Then, we lost some of the features based on what they saw on the PowerPoint versus what was in the Excel program because I failed to connect the dots between the two. There were also a few things in the Excel program that I forgot to include in the PowerPoint or call out specifically, so that caused a little bit of tension at some point as well. If they’re given the direction, they do a great job; without that direction, it's not as high quality.