We Make Custom Software Easy

At ORASES, we believe in improving lives through technology and design. We look for companies and products that will make a difference and align with our vision. We are a Maryland based development agency who's philosophy centers on high-end design and building amazing products.

We don't build Angry Birds. We focus on the hard stuff. We develop custom mobile apps, web apps, and web based applications...and make all the pieces work together.

We are experts in developing complex software that typically has a need to integrate with other systems, like ERP's, CRM's, EMR's, 3rd Party systems, or different APIs and complex datasets.

We are unique in our design and development approach and this has helped us build consistent quality.

 

 
$50,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2000
Show all +
Frederick, MD
headquarters

Portfolio

Key clients: 
  • NFL
  • USA Football
  • MLB
  • US Lacrosse
  • Long Fence
  • Johns Hopkins
  • Orthocare Solutions
  • Walter Reed National Military Medical Center
  • Service Coordination
  • Omniplex
  • NATSO
  • IEC
  • American Society of Interior Designers
  • Wright Manufacturing
  • Roy Jorgensen Associates
  • Xerox
  • Frederick County Bank / 50+ Credit Unions

Employee Engagement Dashboard

The Bartley Corporation pioneered concrete foundation construction to the Maryland metropolitan area. Orases created a Operations Dashboard that motivates team members and increases overall employee engagement. 

Grant Management System

At Orases, our mission is more than just developing the best grant management software - though we take that very seriously. It's To Make the World More Efficient. By enabling a transparent, accessible, and more connected ecosystem for all funders and impact investors.

We're on a never-ending quest for new solutions that address big-picture issues, so your organization can focus on what matters - your mission.

Therrien Waddell

For more than three decades, the skilled Therrien Waddell team has not only built exceptional projects but has also built durable industry partnerships—the kind that are forged from shared experiences and tempered by the bond of persisting through the hard times and the good times.

Major League Baseball Pitch Hit & Run (PHR)

Major League Baseball Pitch Hit & Run (PHR) is a FREE, 1-day event for boys and girls ages 7-14* that is simple to host. PHR is the official skills competition of Major League Baseball and can be hosted by any organization, league, civic group or set of volunteers in the community. An administrative kit is provided and the competition is free of charge for participants and hosts.

The American Society of Interior Designers (ASID)

Founded in 1975, ASID is the oldest, largest and only multi-disciplinary professional organization for interior designers, interior design students and the manufacturers and suppliers who support the profession. The rich, vibrant history of the organization goes back to the founding of its predecessor organizations, the American Institute of Interior Designers (AID) and the National Society of Interior Designers (NSID).

The EOD Warrior Foundation (EODWF)

The EOD Warrior Foundation (EODWF) serves the EOD community by providing financial assistance and support to active-duty and veteran wounded, injured or ill EOD warriors, families of our wounded and fallen EOD warriors and by maintaining the EOD Memorial.

Case Management Progress Note Bulk Submission Module

Progress note bulk submission demonstrates the high level of success they now have submitting their billable notes to the state, as well as the API functionality with the "Submit all notes" button

Case Management Contact Module

Contacts shows how the database helped clean and organize data -- previously each Individual had separate entries for all of their contacts, leading to hundreds of duplicates for doctors and other providers. Shared contacts were cleaned up and are now assigned to Individuals, increasing organizational efficiency since there is one record for shared contacts. 

Case Management QA Measures Module

QA measures module represents one of the many reporting tools we implemented to help SCI track their efficiency and success as a provider. This example shows how compliant SCI is with a goal set by DDA. 

Long Fence - Website

Orases migrated the Drupal built site over to the 24Watch® Business Suite to increase the administrative functionality. Image and content uploads were simplified; relieving Long Fence’s staff of bothersome uploads to FTP sites. Intensive research was done to increase online form submissions from potential customers and Google Webmaster Tools was installed to achieve faster speeds, the ability to monitor engaging content and address important questions about the behavior of Long Fence users.

Ortho365

365 Ortho is a software solution used to administer orders for orthotic and prosthetic components and supplies, facilitating the process from start to finish. Everything is in one place and easy to find, with additional features for expedited billing. Our process enables you to track each individual item that composes the purchase order as well as invoices and governmental billing forms – automating, consolidating and centralizing this task.

Reviews

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Web App Dev for Nonprofit Organization

“Their project management, design, and testing are cohesive and well governed.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2017 - Jan. 2019
Project summary: 

Orases built a new app to improve the grants management process for a nonprofit that provides financial help to patients. They managed testing, streamlined the application process, and expanded payment options.

The Reviewer
 
51-200 Employees
 
Rockville, Mayland
Gregory Smith
CIO, American Kidney Fund
 
Verified
The Review
Feedback summary: 

The new functionality decreases the time and resources dedicated to the grants process. Orases managed the project in a communicative way, and they responded to issues as they arose.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of a healthcare organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We wanted to develop a new system that improved the features and performance of our grants management system. The finished product financially supports patients across the United States.

SOLUTION

What was the scope of their involvement?

We did the requirements analysis and a detailed design process with them to decide which feature implementations would be most significant. We also went through best practices for load, penetration, and security testing. The original application was designed for renal professionals, but the new application has three tiers of users: renal professionals working on behalf of patients, patients themselves, and caregivers. We greatly enhanced the performance, features, and functionality, and gave applicants the opportunity to store profile information within the application. That eliminated the need to enter that information repeatedly on future grants and makes the application process much more streamlined. We also dramatically improved performance time in the new system, now averaging about 2 seconds or less for page response.

What is the team composition?

There were about six team Orases members involved in the engagement.

How did you come to work with Orases?

We sent out a targeted RFP and selected three vendors based on our research. Orases already had a grants management platform in their arsenal. We’re leveraging about 75% of the application functionality out of the box, with the remaining 25% customized for our business needs.

What is the status of this engagement?

The whole project lasted about 18 months. We started working together in June 2017, had a soft launch in November 2018, and completed the full launch in January 2019. We’re currently discussing enhancements and implementations for phase two.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was very successful. In addition to redoing the application, we also reduced the hours spent on our payment services. We used to print and send over 300,000 payments per year, most out of our headquarters location. As part of the shift to a SaaS model, we outsourced our payment services and now offer options for checks, debit cards, and ACH deposits.

How did Orases perform from a project management standpoint?

They are excellent project managers, and I recommend them wholeheartedly. We had several in-person meetings, but we also communicated regularly via phone and email.

What did you find most impressive about them?

Their customer service and responsiveness are terrific. We’ve never had any major issues with them, and they always respond quickly to any minor ones. Their project management, design, and testing are cohesive and well governed. There were multiple layers within this project, and they did well throughout.

Are there any areas they could improve?

I don’t have any areas of improvement for them. We’re very happy with their work and look forward to working with them in the future.

Do you have any advice for potential customers?

As with any vendor, do your due diligence and follow through on your methodologies, either agile or waterfall. This was a key part of our project success as it reduced risks early on. We led the initiative with a multi-vendor team, and they worked well with our aggregated team.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

MVP Dev for Nonprofit Association

“They were easy to work with and one of the best partners we’ve ever had.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019
Project summary: 

Orases built an MVP, sticking to the general wireframe provided. The product is a website with a searchable database and is currently being refined for the public launch.

The Reviewer
 
11-50 Employees
 
Washington, DC
Fractional CIO, Plastics Industry Association
 
Verified
The Review
Feedback summary: 

Orases worked incredibly fast, building the MVP in less than a week. It was high quality and exceeded expectations. The entire team was communicative and efficient, providing service that outshines other similar firms.

BACKGROUND

Introduce your business and what you do there.

I’m a fractional CIO for the Plastics Industry Association, a nonprofit association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We needed a partner to put together a public-facing database to determine if it was a resource that our industry needed.

SOLUTION

What was the scope of their involvement?

Orases built a workable minimum viable product (MVP) in less than a week. We needed it in such a short time because our council members wanted to see how it functioned. The MVP is a website with a searchable database. We put together an elementary wireframe, and Orases used that to build their product. We’re currently refining the details to launch it publicly next month and get real data.

What is the team composition?

We mainly worked with one developer.

How did you come to work with Orases?

A colleague referred them, and they were an excellent price, so we hired them.

What is the status of this engagement?

We worked on this project in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This product is better than anything I’ve received from any other developers. It’s high quality and something we can build on instead of having to start over. The MVP has helped us determine what we want in the final product, so it’s been a tremendous asset to our project.

How did Orases perform from a project management standpoint?

They had great communication and delivered everything we asked for. We mainly communicated via email, and they had an incredibly fast turnaround time.

What did you find most impressive about them?

They were easy to work with and one of the best partners we’ve ever had. The entire team was fast and efficient.

Are there any areas they could improve?

No. They exceeded our expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have one of the fastest turnarounds I've ever seen.
  • 5.0 Cost
    Value / within estimates
    They were a great price.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'd definitely refer them.

Software Audit & Dev for Online Recruiting CRM

“The quality of their work is outstanding.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. - Sept. 2018
Project summary: 

Orases worked on a software audit and review, as well as development project management. They looked at the code, security, and version control as well as the potential for future development of the software.

The Reviewer
 
11-50 Employees
 
Lakewood, Colorado
Paul Wiesner
CEO, Realty Connection
 
Verified
The Review
Feedback summary: 

The team produced deliverables of the highest quality, working hard to extensively review the servers and software in order to make the best recommendations. They communicated effectively with both the development team and the non-technical client members to ensure full understanding on all sides.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Realty Connection. We’re an online recruiting and retention CRM platform focused on the residential real estate industry. We help managing brokers grow their businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

Our online CRM is fairly complex because it ties into various MLS data sites across the country through a vendor relationship with Terradatum. The software has evolved significantly since we first rolled it out. I wanted someone to step in and do a full audit, improving the security if features were lacking, making recommendations to increase the speed, and thinking about future versions of the software.

SOLUTION

What was the scope of their involvement?

We provided them access to the server, which was Rackspace. They went in and looked at the code, the security features, and the version control that was in place. They then reviewed some of the efficiencies or lack thereof around how the data tables worked. They came back with an extensive report detailing these findings.

From that report, we outlined a strategic plan to tackle some of the more critical items, on which they worked with our team in India to fix. Together, those teams put in place some version control to patch up some security issues.

We also migrated from Rackspace onto Amazon Web Services (AWS). They were instrumental in sizing the server we needed and recommended splitting up some of the pieces onto two different services; one with the data and one to handle the programming engine. They also outlined a plan for our future evolution, as time and resources would permit.

What is the team composition?

We had a main point of contact and she would bring in individuals as needed. We had discussions with at least four individuals through her. I don’t know how many more people worked in the background.

How did you come to work with Orases?

I searched on Clutch and interviewed 3–4 firms that I felt were suitable for what we wanted. We don’t have anyone in our U.S. office that is well-versed in programming, as our programming team is in India. Orases stepped in on the U.S. side to oversee what work had been done and managed some of the critical recommendations.

How much have you invested with them?

We spent $70,000.

What is the status of this engagement?

We started working together in March–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is outstanding. They’ve given us an understanding of our software that we hadn’t got from talking with our programmers in India.

They were able to lay out some immediate fixes, which we addressed, while also focusing on some long-term projects for different versions of the software. When we’re ready, we may bring them back to assist with other versions of our product.

How did Orases perform from a project management standpoint?

They delivered everything that we wanted from a project management standpoint. We don’t have the in-house expertize for that, but they were able to take the ‘programming speak’ of our Indian team and transcribe it into things that I could understand as a non-programmer. They were able to take what we wanted and our concerns, and map them out into a process that programmers can use. They speak in a language that programmers understand.

We used Basecamp and had weekly meetings. We also had discovery sessions where our main point of contact would bring her team in to learn what we were trying to accomplish and how various pages feed into each other.

What did you find most impressive about them?

They called it as it was. They didn’t overpromise and underdeliver like a lot of software companies do.

They would give feedback if something we wanted was a little complicated, then offer ideas to simplify the process, make it more efficient, and make it run faster. I found that they got involved with the creative process, rather than just handing the developers a whiteboard and running off.

Are there any areas they could improve?

The only downfall is that they’re a U.S. company so I have to pay U.S. hourly rates. There’s the argument you get what you pay for in that regard. I’d like to use them going forward, but I need to get our resources to that level. They provide services I wanted, but not at a price I could pay for at the time, beyond project management.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Web Dev for Complex Client Sites

“They hear what clients want and can deliver in a lot of different ways.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2014 - Ongoing
Project summary: 

Orases builds custom websites for a multitude of clients. They develop and design everything from scratch. Deliverables consist of an extranet, e-commerce functionality, and a unique UI.

The Reviewer
 
11-50 Employees
 
Staunton, Virginia
Allison Bagley
Director of Marketing & Advertising, Augusta Cooperative Farm Bureau, Inc.
 
Verified
The Review
Feedback summary: 

Orases consistently delivers sophisticated platforms and exceptional developments. Executive-level staff allocates talented individuals and effective project managers. They utilize proactive communication and operational transparency to realize each client’s vision.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing and advertising for Augusta Cooperative Farm Bureau, Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

While my current company hasn’t done anything with them formally, we’re in the process of finalizing some projects for them to take on. That being said, most of my experience with Orases took place while I was working with a different company. We were building custom websites for clients but lacked the internal resources necessary to deliver polished products. Leveraging the complexities of the project made us realize the need to hire an outside web development firm like Orases.

SOLUTION

What was the scope of their involvement?

Orases is custom web company that can do anything and everything. I’ve worked with them on multiple projects, but they primarily built intricate websites for a variety of our clients. All of the sites required e-commerce functionality and creative design. This effort included developing extranets for clients so their staff members can access backend data. Orases reliably delivered on all fronts.

What is the team composition?

I’ve worked with 10-12 members of their staff. This includes developers, designers, and project managers.

How did you come to work with Orases?

We heard about them because of the educational outreach presentations they hold within their community. However, they were referred to us directly by a mutual colleague.

How much have you invested with them?

Cumulatively, we’ve spent roughly $800,000.

What is the status of this engagement?

I first started working with them in April 2014 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their approach to teamwork, collaboration, and communication is impeccable. Orases does a great job of managing project scope and producing an accurate representation of each Client’s vision. They hear what clients want and can deliver in a lot of different ways.

How did Orases perform from a project management standpoint?

They’re probably the best company I’ve ever worked with in terms of project management. In web development, project management is everything. If you don't have an excellent project manager, then you don’t have much of anything. The senior leadership at Orases are great at hiring wonderful people and that’s one of the main reasons we continue to work with them. They engage with us in any way we need them too. This includes webinars, FaceTime, phone calls, and in-person meetings.

What did you find most impressive about them?

Keeping up with the trends and transitions of e-commerce and web development is a never-ending task. However, Orases manages to stay up-to-date with the latest technologies. Their knowledge and talent set them apart from other firms. Furthermore, we appreciate that they’re a large enough company to handle substantial projects, but also connected enough to foster a team-oriented environment.

Do you have any advice for potential customers?

Call and meet up with them to discuss your project. They’re certainly willing to listen and fulfill your needs if possible.

5.0
Overall Score We won’t work with anyone besides them for web development.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Grant Management System Dev for Philanthropy Foundation

"We couldn’t do our business without them."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2012 - Ongoing
Project summary: 

Orases developed a website to house a grant management service to improve the frontend experience and the backend organization. The site streamlines the process from application to review and payment.

The Reviewer
 
1,001 - 5,000 Employees
 
New York, New York
Logan Gerber
Philanthropy Coordinator, NFL
 
Verified
The Review
Feedback summary: 

Grant information is now much more organized, and the site has received positive usability feedback. Orases displayed impressive creativity and worked well with few structured guidelines. They capably handled all tasks and were flexible enough to accommodate changes and fix all problems.

BACKGROUND

Introduce your business and what you do there.

I work for the National Football League but specifically for the NFL Foundation. I am the philanthropy coordinator for the foundation, so I manage our charitable grant programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We were in the process of overhauling our grant management system. We needed something easy and that could manage our whole workflow from the application to review to integrating with our payment system. It needed to be seamless from the frontend user applying for the grant through the review process and the payment.

SOLUTION

What was the scope of their involvement?

We provided them with some brand and culture guidelines and gave them enough creative freedom to do what they think was best for the user. They built the website to have an email and password login and then allow users to have access to all available grants for their user group. The backend is our main hub to coordinate all of the grants, players, clubs, and applicants.

With as much volume as we have, there is always an application being reviewed or processed. We have so much data that wasn’t easy to sift through, but they were key in delivering us what we needed right now and also helping create a new system so that information could easily be prepared in reports and disseminated.

We also had them build an external website for a separate grant program that was linked to our foundation website through the backend.

What is the team composition?

Overall, we worked with a half dozen people. Two of those were regular contacts, and one was daily.

How much have you invested with them?

We’ve invested more than $200,000.

What is the status of this engagement?

Our engagement began in 2012 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

All grant recipients are asked to complete a feedback survey, which includes an ease-of-use question, and we usually get positive feedback. Our team has also been so impressed with Orases that we recommended their services for another internal website.

How did Orases perform from a project management standpoint?

We have meetings three times a week, and we’ve been using Basecamp for other communication needs. They have been good at executing what we give them, which can oftentimes be limited in terms of creative direction or what we want. We don’t make it easy on them, but they’ve always been helpful and responsive. We couldn’t do our business without them.

What did you find most impressive about them?

Their overall responsiveness has been refreshing. Their willingness to be nimble and work quickly around issues has been extremely helpful. We’re slim on our team here, so they have been valuable additions to our staff.

Are there any areas they could improve?

Our communication was disorganized at times, but then we made the transition to Basecamp and solved all those problems.

Any advice for potential customers?

We have been slow to adopt certain technologies, so we found it best to trust their expertise and their understanding of the services they provide.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Safety & Regulatory Compliance Tool

“They have been very engaged and very involved while communicating with us throughout the process.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2017 - Ongoing
Project summary: 

Orases provided iOS and Android app development that delivers mobile data to a web platform’s dashboard, all with a focus on UX. They provided wireframes and continue to work on development.

The Reviewer
 
1-10 Employees
 
Marshallville, Georgia
VP, Safety Compliance Company
 
Verified
The Review
Feedback summary: 

Although not yet completed, development has been internally and externally satisfactory. Orases communicates dynamically and effectively while sticking to deadline, process, and budget requirements. Their focused mentality continues to drive the project.

BACKGROUND

Introduce your business and what you do there.

We’re a small business that focuses on safety and regulatory compliance, with a specific focus on the forest products industry. I’m the Vice President and COO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We wanted to add value for our customers and asked Orases to help us create something simple and easy to accomplish this. We wanted to create a mobile app, with a web platform, that would allow our customers—generally small mom and pop shops—to record safety-related issues that could easily be sent to our web dashboard. This would improve safety and organization while streamlining the process for compliance issues.

SOLUTION

What was the scope of their involvement?

This is our first effort with development and Orases really took the lead with us. This probably was not the most technically difficult project they’ve ever had; however, we’re bringing specific industry information that they probably don’t have a lot of experience with, and yet they’ve made successful efforts to learn about the field. We began by sharing our thoughts and goals, and they listened to what we wanted and gave feedback to help steer the direction of development. Then we moved on to the discovery phase, where they shared wireframes and collaborated with us thoroughly.

Orases developed the iOS, Android, and web platforms with an emphasis on UX for our specific clients. They created a dashboard component, that I can access on a desktop, where all the mobile application information flows to. The application itself helps customers do daily vehicle inspections and provides a method for drivers to make notes, provide photos, and list any defects, all of which are then funneled to the dashboard. All in all, this helps all of us identify possible safety issues and what might need attention.

What is the team composition?

We have a main point of contact and, when we share a weekly call with them, usually also speak with a developer. There are about three to five other developers working in the background.

How did you come to work with Orases?

I actually first found them from Clutch. I read their reviews and did my own investigating into their work and then spoke directly with the owner, Nick Damoulakis. That conversation pretty much sold me to work with them.

How much have you invested with them?

We’ve spent over $100,000 in total thus far.

What is the status of this engagement?

We began development in October, 2017, and are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although we’re still in the middle of the development process, we’ve been pleased with the way things have gone. We have slowly made our customers aware of what is coming and have gotten some positive feedback.

How did Orases perform from a project management standpoint?

They’re superb at sticking to deadlines and to budget. We use Basecamp and email to communicate, and the communication is fantastic and dynamic. They have their own process and stick to that while keeping us updated about their calendars, timelines, and budgets. They are also adept at providing pertinent information. They have been very engaged and very involved while communicating with us throughout the process.

What did you find most impressive about them?

Nick has put together a great team, many of whom we’ve enjoyed talking with. They’re focused and driven, but not to the point of being pushy or forcing a situation. They genuinely want us to be happy with the end product and want to deliver our vision.

Do you have any advice for potential customers?

I would tell someone to do your homework beforehand. Bring as much information to the table as you can concerning how you visualize the end product. Make sure that information is appropriate and helpful for fully discovering what you want to do and what direction they need to take.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Marketing & Advertising Firm's Client

“They do exemplary work and have everything I could ever want in a partner.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2016 - Ongoing
Project summary: 

Orases developed a custom software that could interact with Salesforce and move vast quantities of market data in real time. They currently provide technical support, completing additional work as needed.

The Reviewer
 
11-50 Employees
 
Westport, Connecticut
President, Marketing & Advertising Firm
 
Verified
The Review
Feedback summary: 

Internal and external stakeholders commend Orases for their strong deliverables and exceptional project management. They continue to prove themselves capable of handling rigorous technical development, having completed numerous projects over the past 12 years.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of a full-service advertising agency with a focus in the food industry. Our key core competencies include sales promotion for retail as well as brand strategy, creative materials, and digital execution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We’ve partnered with them for over 12 years, now, and they serve as our primary partner for intensive technical development. So far, we’ve completed around 50 projects together, involving custom software, custom coding, and HTML.

Recently, we won a bid for a complex, large-scale project. The client needed a custom software with numerous plug-ins that allowed their site to interface with Salesforce and transfer data. We’re currently engaging Orases to develop the software while we handle the visual design.

SOLUTION

What was the scope of their involvement?

Initially, the client provided us with technical documentation, which Orases used to build the software and integrated it with Salesforce. Because the client had a lot of SKU codes in the marketplace, they needed a way to transfer large amounts of data to work with their category manager buyers. To solve this, Orases implemented multiple API plug-ins, which allowed Salesforce to grab the market data in real time.

Beyond that, the software could also capture and transfer data about food safety/quality issues to the client’s teams in the field. Furthermore, it featured finance functionalities, which were relatively complex to implement. They’ve recently finished the bulk of the development and have transitioned into more of a support role. They tackle any spin-off projects and additional work as they arise.

What is the team composition?

While I’m not sure how many developers they’ve assigned in the background, there are 2–3 dedicated points of contact.

How did you come to work with Orases?

A friend of mine had worked with them before and referred them to us. We’ve been working with them ever since.

What is the status of this engagement?

Their work for this project began in September 2016 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The client has been extremely happy with the software and overall process. She praised Orases for their transparency and customer service as well as their quality work and commitment to deadlines.

How did Orases perform from a project management standpoint?

Building on the client’s feedback, I appreciate their high-level project management. They have processes in place that keep them on track in terms of deadlines, milestones, and deliverables. As for communication, they have a weekly call to keep everyone up to date.

What did you find most impressive about them?

The fact that we’ve worked together for over 12 years, which is nearly as long as I’ve had this agency, speaks for itself. I’ve never felt the need to find another vendor. They do exemplary work and have everything I could ever want in a partner.

Do you have any advice for potential customers?

Compared to other companies, Orases conducts a thorough discovery phase, which is essential in this type of work. As such, the client needs to understand the complexity of the project beforehand and identify the expected deliverables and time lines. Don’t underestimate the importance of the discovery phase.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Solution Dev for Orthotic & Prosthetic Practice

“They take the time to make the changes we want, and really understand what we’re looking for.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
July 2015 - May 2016
Project summary: 

Orases designed and developed a web-based, inventory management software tool. They developed wireframes from multiple idea discussions. They now provide ongoing maintenance.

The Reviewer
 
11-50 Employees
 
Rockville, Mayland
Nicole Portnoy
Operations Manager, Orthotic & Prosthetic Practice
 
Verified
The Review
Feedback summary: 

The tool increased business efficiency and is easy to use. Orases took time to internalize project specifications and was receptive to feedback. They were also accessible via multiple channels of communication. Their personable work style and dedication to listening led to a smooth engagement.

BACKGROUND

Introduce your business and what you do there.

I am the operations manager for an orthotic and prosthetic practice. We work in Maryland, Washington D.C. and Northern Virginia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We were trying to create an easy to use inventory system. We needed something that could be used for stocking products—both for the offices, and custom products for patients. If something was going out, we would be able to receive the inventory, and thus see how many items were in stock at that particular time.

SOLUTION

What was the scope of their involvement?

They handled design as well as development. After many discussions about our ideas, Orases provided us with wireframes. The product is a combination of a web platform and a software solution. After implementation, the project manager and developer were on-site taking notes and making adjustments as needed.

What is the team composition?

We had a dedicated project manager, and we worked with a team of three to four people, which included developers.

How did you come to work with Orases

The owner of our company had worked with the owner of Orases previously.

How much have you invested with them?

We spent around $350,000.

What is the status of this engagement?

We started working together in July 2015 and it launched in May 2016. Now, we have an ongoing collaboration making tweaks to the product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software is very easy to use, and it makes life easier for everyone. The system sends us purchase orders in a clean and organized way.

How did Orases perform from a project management standpoint?

They had fantastic performance on this end. We communicated over phone and email, and because we’re close in proximity, we’ve also gone to each other’s offices to work together. We had weekly meetings in order to discuss what exactly we wanted, and to make sure everyone was on the same page in terms of what was being created for us. The project manager and a developer were usually present for our weekly call.

What did you find most impressive about them?

Everyone we’ve worked with has been extremely personable. They’re very easy to work with, and they definitely listen. They take the time to make the changes we want and really understand what we’re looking for.

Are there any areas they could improve?

I don’t think so.

Do you have any advice for future clients of theirs?

It’s important for clients to explain what they want from the start. If things change down the line, Orases will be more than willing to work with us to make the best software possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

VPN & Web Dev for Stone Product Company

"They did a great job. I’ve only gotten positive feedback, both internally and externally."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2001 - Ongoing
Project summary: 

Orases set up a VPN and built the original informational website. They later fixed another vendor's work by reworking the site on an open source platform. They set up and continue to host the email server.

The Reviewer
 
1-10 Employees
 
Frederick, Maryland
Steve Kelly
Owner, Irwin Stone
 
Verified
The Review
Feedback summary: 

Beyond building top-notch deliverables, Orases employs a customer-centric approach through responsiveness and effective communication. The team's affability, organization, and technical expertise are hallmarks of their work.

BACKGROUND

Introduce your business and what you do there.

I’m co-owner of Irwin Stone, a stone product supplier in Rockville and Frederick, Maryland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

In the beginning, I needed help with our overall technology (e.g., servers, email).

SOLUTION

What was the scope of their involvement?

They set up a virtual private network (VPN) between our Rockville and Frederick offices. They also set up our email, which they still host, and our original website. The site was primarily informational to create awareness. Over the years, we redeveloped the site multiple times and eventually used a different company. The other company had a great reputation but it turned out to be a big disaster. They were using a platform that wasn't widely supported, which caused lots of problems. It was storing a lot of needless records and getting bogged down. We ended up going back to Orases. They had to dismantle the code and rewrite it in something more widely supported. That was about five years ago, and we’ve kept the site with them ever since.

What is the team composition?

Our main contact is Nick (President, Orases). At the peak, we had five people working on our account.

How did you come to work with Orases?

They came highly recommended from a graphic design group in Frederick.

How much have you invested with them?

Over the years, we’ve spent around $15,000–$20,000.

What is the status of this engagement?

We first started working together in 2001 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a great job. I’ve only gotten positive feedback, both internally and externally. I was eternally grateful for their effort to get the website up and running again. In terms of email, no news is good news. Their hosting service has been pretty much invisible, so that's good news.

How did Orases perform from a project management standpoint?

Orases is very responsive, and I always have a lead person assigned to our account. I’ve been to their office multiple times but we mostly speak by email or phone. Communication is the key for me in dealing with any vendor. They keep me informed on where they are in the process, if they're hitting their deadlines, and what they need from me.

What did you find most impressive about them?

Everybody from Orases is a quality person, not just a good technician. They all communicate well. The company seems to be well-managed and well-organized. I've never gotten the sense that they're all over the place or out of control. Most technology firms are very good from a technology perspective, but they're typically not very good at running a business. I don't see that with Orases. They’re always organized and responsive.

Are there any areas they could improve?

No, there’s nothing I can think of.

Do you have any advice for potential customers?

I don't have any advice, but I would absolutely recommend them to anybody that needs their services.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for National Governing Body

"They've done everything that I've needed them to in order to satisfy our requirements."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2017 - Ongoing
Project summary: 

Orases designed and developed a web and mobile app, including a discovery phase and UX design. They continue to iterate and maintain the platforms as needed.

The Reviewer
 
51-200 Employees
 
United States
Finance, National Governing Body
 
Verified
The Review
Feedback summary: 

Orases continues to make highly satisfactory progress on the project thus far. Their flexibility in working with a nonprofit has been greatly appreciated. Efficient in their approach, their team thoroughly researches the industry and makes the most of meetings to develop the best solutions.

BACKGROUND

Introduce your business and what you do there.

I work in finance for a national governing body.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Orases?

We were looking to improve member value by offering our own software free of charge to members.

SOLUTION

What was the scope of their involvement?

Initially, Orases helped us outline the project through a discovery phase. Then, they developed a web and mobile app, including UX design.

What is the team composition?

We work with four people, including a project manager and a UX specialist. Their CEO and CFO have been apart of conversations as well.

How did you come to work with Orases?

Our CFO had been introduced to Orases by word of mouth. We had a phone call with them to outline what the project might look like and went from there.

How much have you invested with them?

We've spent about $500,000 on phase one of the project. We haven't confirmed the details of phase two yet.

What is the status of this engagement?

We kicked off the project with them in May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Orases has been amazing from the start. They've been flexible with our budget limitations as a nonprofit and we've been happy with the progress of the project thus far. Mockups of user websites look fantastic.

How did Orases perform from a project management standpoint?

We have a great working relationship with them. They've put in the time to understand our industry and needs, so we can have efficient and intelligent conversations with their team. They really did their homework.

Their workflows have also been spot on. We use Basecamp and stay in touch through phone, GoToMeeting, and email. They're great at taking notes and mapping out agendas and next steps.

What did you find most impressive about them?

Having their CEO so involved has been very impressive. He jumps onto our bi-weekly calls with the team and stays informed on the whole process, so he can step in when he feels he needs to.

They don't miss a beat. They share information well internally, so we never have to spend time bringing someone up to speed.

Are there any areas they could improve?

No. They've done everything that I've needed them to in order to satisfy our requirements.

Do you have any advice for potential customers?

Trust the processes they outline, because they really know what they're doing when it comes to project management, workflows, and schedules. However, they're also flexible and can adapt should the need arise.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer