Web | Mobile | Digital Marketing | Cloud

Over the last 10+ years, OpenSource Technologies (OST) has served Web and Mobile App services globally. We provide cost effective and innovative solutions to our clients. We have an in-house team of 75+ mobile app and web developers and designers.

OST Won “2019 Philadelphia 100® Entrepreneurs Winners” Award

We ensure that our solutions surpass your expectations. We believe in absolute transparency vis-à-vis  work in progress. We have proven track records in retail, high technology, manufacturing and social industries.

 

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2009
Show all +
Lansdale, PA
headquarters
other locations
  • India

Portfolio

Key clients: 
27th Investments | Technology Systems Corporation | Silicon Valley Innovation Center | Christian Democratic Union of Germany | Kuwait Danish Dairy | WESLEYAN University | CSA Ocean Sciences | IISD  | ICTSD | Global Logic | Evergreen Herbs & Medical Supplies | Secure Swiss Data
Zepeel - Video Dating App Image

Zepeel - Video Dating App

A Video Dating App where user can upload video, make connection and talk through video message.

Ocean Sound & Marine Life Image

Ocean Sound & Marine Life

From offshore oils rigs to earthquakes on the ocean floor, Ocean Sound aims to educate people on the many ways sound can impact the underwater world.

OliOli - Health & Fitness Image

OliOli - Health & Fitness

OliOli Meditation - Unlimited access to the Danish guided meditations. Listen to the free meditation and experience more energy, better sleep, and enhanced presence.

ChildFinda - Track your family and friends Image

ChildFinda - Track your family and friends

ChildFinda lets you locate all of your family members, or friends, at anytime. This is really useful when a child is coming home from school, or elsewhere, or when your partner or friend is travelling.

KDD Image

KDD

KDD is a leading dairy and food manufacturer in Kuwait. Through this app customer can order favorite KDD products online and get it delivered to their door step as per their schedule.

FDT - Internet of Things Image

FDT - Internet of Things

A mobile app using which you can control the air freshner and get notifications for refilling.

Egebjerg Købmandsgård - Superbrugsen groceries Image

Egebjerg Købmandsgård - Superbrugsen groceries

Choose and order products from a large range of products from Superbrugsen. Login to view and re-order the previously placed orders.

Silicon Valley Innovation Center Image

Silicon Valley Innovation Center

Visit Silicon Valley to connect with the Disruptive Technologies and Emerging Trends

ShadowShield - Automotive Protection Image

ShadowShield - Automotive Protection

Shadow Shield is the largest paint protection film distributer in Canada since 1999.

OceanSpecialists - Delivering Global Connections Image

OceanSpecialists - Delivering Global Connections

OSI is a leading subsea cable consulting and advisory firm for telecommunications network solutions.

IISD - The Knowledge to Act Image

IISD - The Knowledge to Act

The International Institute for Sustainable Development (IISD) is an independent think tank championing sustainable solutions to 21st century problems.

InstantKosher - Grocery Delivery Service Image

InstantKosher - Grocery Delivery Service

Instant kosher is a grocery delivery service. InstantKosher delivered on demand from favorite local supermarkets in an one hour.

Wesleyan College Image

Wesleyan College

This is an official website of Wesleyan Colleges. We redesigned the website as per client's requirement.

A new look for Bodhi Group Image

A new look for Bodhi Group

PROJECT GOALS

Design and User Experience Development- The website had to be redesigned and made responsive such that it could be accessed from any smart device. While on job, we focused on profound understanding of users and also considered the business goals of Bodhi Group.  We have used great design, development, navigation and much more to revamp the website.

WordPress Upgradation-

We believe that visual content is pivotal to effective web design. WordPress offers thousands of plugins to enhance usability. We had to upgrade WordPress to the latest stable version. WordPress , with its kitty of abundant plugins can be utilized towards enhancement  of functionalities.

 

Reviews

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Website Development for Marketing and Advertising Company

"To say it as simply as possible: I feel like I’m their only client." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2019 - Ongoing
Project summary: 

OpenSource Technologies developed crawling and extraction capabilities to migrate data from supplier’s website to a wholesaler’s. A two server-setup supports inventory level and product description gathering.

The Reviewer
 
1-10 Employees
 
Boco Raton, Florida
Matt Lamarr
President, Bango Systems
 
Verified
The Review
Feedback summary: 

Constant product updates enhanced the wholesale website’s UX, contributing significantly to a tripling in monthly business. OpenSource remains a valuable partner via their stand-out availability and requirement development. Beyond implementing fixes, they excel at creative problem-solving.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I own Bango Systems, an e-commerce company that sells wholesale goods all over the country. We work in a bunch of different capacities, selling different types of goods, and so on.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We had our website custom developed on the OpenCart platform by another team. They did a great job of it, but we needed some functionalities that the other team we’d worked with just couldn’t handle. I presented a current issue we were having to them, and they came back saying it was impossible to fix, and they couldn’t think of any other ways to do it.

SOLUTION

What was the scope of their involvement?

We’re working with a supplier with a huge website and millions of products on it. We don’t carry every product our supplier does; only a few of them. Our supplier couldn’t give us a CSV export or an Excel file with all of the SKUs and an inventory level. What we required was to scrape that supplier’s website, download all the information relevant to us, (leaving the information that wasn’t) including product descriptions and pictures, and update it every couple of days with the new products added that met our requirements.

That also required that we setup a custom scraper to grab inventory levels, and that was not something our supplier was making easy for us. We could get the inventory levels if we wanted, because they were just listed on the website, but we couldn’t get them in the form of a CSV. OpenSource did tons of engineering work to set up two separate servers to go in and pull in all of this information, perform the backend work, and post it on our site. They put it on our site with no issues. It was a huge project, and they pulled it off flawlessly.

We still use OpenCart, and OpenSource built inside it using PHP and Java.

What is the team composition?

I’ve worked directly with two people from OpenSource: the project manager and their head engineer. I know that the head engineer runs a team, but I haven’t dealt with anyone there, aside from a couple of times to answer some questions.

How did you come to work with OpenSource Technologies?

I started looking for a new team that could take over what our original development team had put together for us. Looking for a provider to take over existing work is always a nightmare, but I found OpenSource and reached out to them.

They’re an OpenCart preferred provider. I did some googling for those kinds of firms and reached out to them, but I didn’t get a good feeling from anyone until I talked to OpenSource.I scheduled a call with them about the custom functionalities I wanted to build, and I appreciated that they had US reps working US hours, which is rare. I was able to talk to someone then and there. After considering my problem, they came back telling me that they had to learn the specifics, but that they thought it was doable.

Most companies I talked to previously asked me exactly how I wanted the problem to be solved, but I’m not technical enough to put together a plan. OpenSource laid out exactly how they thought it should be done, which was refreshing. They didn’t sugarcoat it though. They told me that what I was asking for was pretty serious, and required two different servers to be set up and all kinds of scripts to be run. But, they came together and built that complex system perfectly for us. They did it on time and slightly under budget, too.

How much have you invested with them?

The total cost has been in the $40,000–$50,000 range.

What is the status of this engagement?

We started working with OpenSource in February 2019, and the collaboration is ongoing. The one functionality piece we gave them has worked so well that we’ve been working with them since, on the same website. We update, fix, and move things around to make the experience better for our customers. I don’t see us coming to a halt with them anytime soon.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site was not pretty when they started working with us, in the sense that it was slow, annoying, tough to work with, and didn’t perform properly. It was a good base to start with, but it was a bear to use for our customers. Before we started working with OpenSource, we were doing $25,000–$30,000 per month in business. Now, we’re doing well over $90,000 per month. That’s a big step up in only a couple of months, and we credit a good amount of it to OpenSource. Some of that is due to the marketing we’ve done a company, but none of that growth would’ve been possible if our website still sucked, and our website doesn’t suck anymore.

How did OpenSource Technologies perform from a project management standpoint?

To say it as simply as possible: I feel like I’m their only client. Having hired a lot of contractors to do a lot of things for me over the years, I find that to be unbelievably rare. When I send a message or call OpenSource, they immediately respond and handle whatever I’m asking for. They project plan whatever I asked for within hours, not days. If I ask for a task, they come back with a plan in three hours and are ready to execute.

What did you find most impressive about them?

Everything about them is noteworthy. I can go to them whenever I have an issue or new idea for the site, and their answer is always yes. They always come in with a reasonable quote, and their support is amazing. I’ve leaned on them during a lot of Saturdays and Sundays, and during midnights, when the site went down. We’ve done a lot with them, and it’s been a great relationship so far.

Are there any areas they could improve?

I have no complaints about them. We’re always working together, and they’re always responsive. Their support is amazing, and we’ve continued to work with them on an ongoing basis.

Do you have any advice for future clients of theirs?

The biggest adjustment for me was telling them what I wanted. I’ve worked with different contractors that wanted me to tell them how to do what I wanted done. With OpenSource, I just tell them what I want, and they put a plan together for me and do it. That’s amazing, and it’s the best part about working with them, but it threw me in the beginning. I was giving them overly technical directions, which didn’t confuse them, but it wasn’t the way they did it.

I advise clients to tell them what they want, not how to do it or how to get there. Just tell them what the end goal is, and let them put the plan together to get you there. They will, every time.

5.0
Overall Score I really couldn’t be happier with what they’ve done for us.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    If they say something’s going to be done the next Monday, they send us the link for it the Friday before.
  • 5.0 Cost
    Value / within estimates
    They’re affordable compared to a lot of firms out there.
  • 5.0 Quality
    Service & deliverables
    They deliver good work and immediately revise whatever doesn’t match what I’m looking for.
  • 5.0 NPS
    Willing to refer

Web Update & Development for Hardware E-Commerce Site

"The team’s strong communication skills distinguish them."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

OpenSource Technologies updated an OpenCart website. Having completed a server migration, the team now provides ongoing backend development services

The Reviewer
 
11 - 50 Employees
 
Kansas City, Missouri
James Hopkins
General Manager, Buy Door Hardware Now
 
Verified
The Review
Feedback summary: 

The team overcame several hurdles and delivered the website. OpenSource Technologies is a communicative partner, but a higher degree of subject matter expertise would benefit the long-term partnership. Customers can expect timely and professional work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of Buy Door Hardware Now. We sell commercial hardware online throughout the United States.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

The team is our web development partner.

SOLUTION

What was the scope of their involvement?

OpenSource Technologies updated our existing website to the new OpenCart version and migrated it to a new server. The ongoing partnership has been limited to backend development.

What is the team composition?

The owner oversees work done by the manager and three developers.

How did you come to work with OpenSource Technologies?

We found them through the OpenCart website.

How much have you invested with them?

We’ve spent between $15,000–$25,000.

What is the status of this engagement?

We started working together in 2014 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The experience was stressful, but they were professional and pushed through the hurdles. We’re happy with the team and continue to use them.

How did OpenSource Technologies perform from a project management standpoint?

The team provides responsive service in a timely and professional manner. We usually have teamwide emails, calls or Skype.

What did you find most impressive about them?

The team’s strong communication skills distinguish them.

Are there any areas they could improve?

OpenSource is very knowledgeable in many areas.  We’ve used them to develop our website, add google reviews, SEO keyword work, and our email system just to name a few.  In terms of possible areas to improve, I wish they knew a little more about the merchant processors and all involved in the credit card checkout process.

Do you have any advice for potential customers?

When it comes to technology services, tasks can be broad.  What seems simple sometimes becomes very complicated.  You must be very precise about explaining what you need and then let the experts decide how to get you there.  Know that costs are usually based on time.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've always met their deadlines and I've understood the cases where they didn't.
  • 4.0 Cost
    Value / within estimates
    The rates are better compared to other vendors.
  • 4.0 Quality
    Service & deliverables
    They've accomplished everything I needed. But we have to do most of the testing.
  • 5.0 NPS
    Willing to refer
    I've already referred them.

Drupal Web Development For Nonprofit

“OpenSource Technologies works on a quick turnaround time.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
Confidential
 
Jan. - May 2018
Project summary: 

OpenSource Technologies designed a template for use in a Drupal website. This asset can be used to display an organization’s accomplishments. They used an iterative design process with the internal tech team.

 

The Reviewer
 
51-200 Employees
 
Ottawa, Canada
Manager, Nonprofits
 
Verified
The Review
Feedback summary: 

OpenSource Technologies created a flexible design asset that will prove useful to showcase a company’s future endeavors. The in-house team has uniformly praised the deliverable on its sleek appearance. The team kept a responsive line of communication and delivered work promptly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the web and digital manager for a nonprofit organization in Canada. We operate in the think tanks space to influence policy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We knew OpenSource Technologies was familiar with our Drupal site infrastructure and our organization, so we turned to them for support. Primarily, we needed them to create a template we could use as a new format to illustrate some narratives in our work

SOLUTION

What was the scope of their involvement?

Our website is built on a Drupal framework. I put together initial wireframes and handed them over for OpenSource Technologies to review. We discussed how we wanted to them to implement it. They copied the current theme we'd been using and developed a module based on these materials. Using this method made it easier to integrate back into our system once it was complete. 

Upon design confirmation, they quoted us a price, and we moved forward with the engagement. We kept an open line of communication back and forth. After they’d complete an aspect of the site, they'd return it to me for revisions. We continued using that feedback loop until the project was finished. 

What is the team composition? 

We worked with 2-3 people from OpenSource Technologies. 

How did you come to work with OpenSource Technologies?

We selected OpenSource Technologies for this project based on our previous relationship. When we’d partnered together in the past, they had performed timely work. 

What is the status of this engagement?

We started working together in January or February of this year.  OpenSource Technologies completed this component of the site in May 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

OpenSource Technologies created a template that helps us illustrate the efforts our organization is hoping to accomplish. We would like to use it again for other formats and pieces of work. In-house members of our organization are enjoying the way it turned out. They've made positive comments on the fresh new look and feel. 

How did OpenSource Technologies perform from a project management standpoint?

Our frequency of communication ranged from daily to weekly. Since they're located offshore, the language barrier caused some miscommunications with colloquial speech. Sometimes, I had to elaborate on my explanations to ensure clarity. 

What did you find most impressive about them?

OpenSource Technologies works on a quick turnaround time. The director completes my requests within a day or two of when I contact him. His teammates are equally prompt to respond and deliver. 

Are there any areas they could improve?

OpenSource Technologies uses a centralized approach. A lead developer or manager disseminates information to the rest of the team. At times, they'd have to pull in one of their designers or developers to answer my questions about the design or backend. Sometimes I had to wait a few hours to hear back, but that's to be expected from this method. 

Do you have any advice for potential customers?

I encourage future clients to be as detailed as possible about what they want OpenSource Technologies to create. Outlining every single detail will ensure that the finished product won't be missing any components. Everything should be covered and documented. 

4.0
Overall Score OpenSource Technologies was open to feedback and took it very well. They were very quick to respond, and the entire team was highly involved.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Despite the time zone difference, they were always more than accommodating of our schedule. They were even willing to get up early for discussions.
  • 4.5 Cost
    Value / within estimates
    Many other agencies’ costly solutions are a 300%–400% markup from what OpenSource Technologies offers.
  • 4.0 Quality
    Service & deliverables
    They worked hard to rectify broken or incompatible aspects to ensure a strong final product.
  • 4.0 NPS
    Willing to refer
    They’re a better partner for those with a technical background than for someone who knows nothing about websites.

SEO & Content Writing for Mobile Dating App

"They deliver on their promises consistently and perform excellently."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2018 - Ongoing
Project summary: 

OpenSource Technologies provides various SEO services, including backlink and keyword development, content writing, and backend coding.

The Reviewer
 
1-10 Employees
 
London, Canada
CEO, Zepeel, Inc
 
Verified
The Review
Feedback summary: 

OpenSource Technologies' techniques have boosted social media activity, site traffic, and overall efficiency. Despite an unfavorable exchange rate, their value-for-money ratio is high. Plus, their responsiveness fosters a team-centric environment that results in quality solutions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your company and what you do there.

I am the CEO and founder of Zepeel Inc., a mobile video dating app. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We were struggling with online visibility so we needed SEO assistance.

SOLUTION

What was the scope of their involvement?

They write content for our website, including articles and blogs. They developed keywords and built backlinks to drive traffic to our site. They also made minor coding changes to our website to make it more appealing and informative.

What is the team composition?

I initially interacted with Manish (CEO, OpenSource Technologies) but now primarily interact with my project manager. We also work on a regular basis with another colleague and one blog writer.

How did you come to work with OpenSource Technologies?

I discovered them from an email that offered SEO services. I expressed interest, then Manish contacted me.

How much have you invested for their services?

We’ve invested around $7,000.

What is the status of this engagement?

We’ve been working with them since February 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we promote our blogs and articles on social media, we get many more likes and comments. Since we’re now in the top 10 results on Google, our organic web traffic has risen—largely because of the keywords they helped us implement. We’re still working on increasing conversions, however.

How did OpenSource Technologies perform from a project management standpoint?

They deliver on their promises consistently and perform excellent work. We communicate regularly and have monthly calls to review data and results. They are easy to work with and accommodating to our needs.

What did you find most impressive about them?

They respond quickly to any questions or issues. Unlike other companies that take their time in responding, OpenSource Technologies resolves all of our email inquiries the same day.

Are there any areas they could improve?

There aren’t any areas for improvement. Whenever there is an issue, we discuss it and resolve it immediately.

Do you have any advice for potential clients?

The partnership works best as a collaborative effort; be prepared to work toward the end goal as a team.

5.0
Overall Score Everything is going well and we'll continue working on improving our ranking and increasing conversions with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We schedule deadlines every month and they always meet our expectations in that timeframe.
  • 5.0 Cost
    Value / within estimates
    The cost is good—especially compared to other firms. The only issue is the Canada-U.S. exchange rate, but the base price is good.
  • 5.0 Quality
    Service & deliverables
    Whenever we need to make changes, they quickly remedy the situation.
  • 5.0 NPS
    Willing to refer
    I would absolutely refer them to a friend or colleague.

Web Design & Web Dev for Herbal Medicine Company

“It was a big challenge, but they were able to deliver a solution that made the site easier to use.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

OpenSource Technologies used PHP to develop frontend and backend functionalities for an herbal medicine company. They added new features such as an alphabetical or product ID search. The work is ongoing.

The Reviewer
 
11-50 Employees
 
California
IT Director, Herbal Medicine Company
 
Verified
The Review
Feedback summary: 

OpenSource Technologies succeeded in creating the desired functionalities and features, and customers appreciate the site’s enhancements. The team delivers bug-free, high-quality work alongside continuous and responsive communications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the IT Director of an herbal medicine company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We wanted to make our site more mobile-friendly and add more features to it. We had a lot to update which required more workforce.

SOLUTION

What was the scope of their involvement?

They worked on both the frontend and backend functionality. They used PHP to build the site. Our site is industry standard, but we wanted our customers to be able to search for products either alphabetically or with a product ID. We are still working with them to add more features.

What is the team composition?

We worked with 4–5 people for this project including a project manager, designers, and developers.

How did you come to work with OpenSource Technologies?

We found them through an online search.

How much have you invested in them?

We spent between $10,000–$25,000.

What is the status of this engagement?

We started working with them in June 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was a big challenge, but they were able to deliver a solution that made the site easier to use. People have been happy with the additional functionality and features that they were able to implement for us. We haven’t had any bugs.

How did OpenSource Technologies perform from a project management standpoint?

They are pretty good at achieving their milestones. They are usually on time. Anytime they needed extra time, they communicated it to us.

What did you find most impressive about them?

The project manager is excellent. We are in constant communication, which I like. I have been pretty impressed with their timely completion of their work, and they always answer our questions and sort out any issues that may come up.

Are there any areas they could improve?

No. So far, it has been working well for us and we like the way that things have been going.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ecommerce Web Dev & SEO for Solar Installation Contractor

“OpenSource expertly follows best practices and has phenomenal customer service.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2016 - Ongoing
Project summary: 

OpenSource took over web dev after a previous company failed to deliver. They fixed the shopping cart platform and updated the entire website. OpenSource then began SEO work and continues to do so.

The Reviewer
 
1-10 Employees
 
Mount Vernon, Washington
Co-owner, Fire Mountain Solar
 
Verified
The Review
Feedback summary: 

OpenSource has a transparent workflow and is incredibly responsive. Their work increased site traffic and improved the online presence. Unlike other agencies, OpenSource clearly lays out their plans and explains what they’re doing. The time and language barriers are sometimes an issue but bearable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner and business administrative manager of Fire Mountain Solar. We’re a solar installation contractor that also sells product throughout the United States, Puerto Rico, Mexico, and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We had another company develop a shopping cart for our website in the OpenCart platform. They weren’t able to adequately service us, so we needed someone else to take on the project.

SOLUTION

What was the scope of their involvement?

OpenSource has done a great job of fixing most of the previous issues. In addition to the shopping cart work, they also do our SEO, and we’ve been pleased with the results.

We found out that our credit card processing company didn’t have a plugin for OpenCart (where our shopping cart is), so that was a problem. OpenSource went to create the custom plugin but found that our version of OpenCart was extremely outdated. We’d been planning to update our website anyway, and this just made us decide to do it earlier—we wanted to fix everything at once.

OpenSource put together a highly detailed proposal that clearly outlined what they would need, what they would do, and how long it would take. We iterated on the site together, testing it and making notes on what to improve. We just finished and now have a completely new website with an upgraded OpenCart shopping cart.

How did you come to work with OpenSource Technologies?

I searched on the OpenCart website for a company that was familiar with their platform. OpenSource Technologies had a US phone number, which is why I contacted them. They’re based in India, but after having a conversation with the CEO, I decided to do a trial run. It went well, so we hired them.

How much have you invested in them?

We’ve spent around $25,000 so far.

What is the status of this engagement?

We’ve been working together since August 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because we’re a small company and didn’t have a dedicated website person, our online presence was virtually nonexistent. Since working with OpenSource, we’ve definitely noticed a change in our website traffic. We’re also starting to appear in searches for key areas that we’re targeting.

We’re currently doing bug checks and testing, and everything seems to work well for the most part.

How did OpenSource Technologies perform from a project management standpoint?

They’re incredibly responsive, which is amazing considering the time difference. We speak multiple times on the phone and have conference calls to address any issues. The team is patient, and the only delay was because of me—I didn’t get them what they needed soon enough.

I have a bit of experience with SEO, and I was impressed with their processes. We’d briefly worked with a local SEO company, and they were incredibly disorganized and not communicative. I was paying them but had no idea what they were doing; when I would ask, they’d give me a vague explanation. OpenSource, on the other hand, uses best practices and clearly communicates what they’re doing.

What did you find most impressive about them?

OpenSource expertly follows best practices and has phenomenal customer service. Their business model is organized and professional, which allows us to quickly solve issues and concerns.

Are there any areas they could improve?

It would be helpful if they had a native American English speaker. The culture, time, and language barriers mean I have to pay close attention to some of the text they write. I have a website monitor, though, so it hasn’t been a huge problem. Also, if they had someone fluent in American English, they’d be able to offer more copywriting services in conjunction with SEO, which we needed. That’s a service I’d be interested in.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended them to quite a few people.

Custom Web Dev for Bullying Prevention Program

OpenSource Technologies had an amazing way of solving virtually any issue that arose.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Jan. 2018
Project summary: 

OpenSource Technologies developed an anti-bullying software for K-12 students to privately alert school counselors. The secure database is hosted on WordPress, and can track entire student bodies annually.

The Reviewer
 
1-10 Employees
 
Grand Rapids, Michigan
Tom Thelen
CEO, NoBullyingSchools.com
 
Verified
The Review
Feedback summary: 

Not only was the development team technically proficient, but they also fostered an empathetic understanding of project goals and potential use. Developers seamlessly incorporated feedback and fostered smooth and reliable communication, ultimately delivery a high-quality and useful product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a bullying prevention program for K-12 schools. I speak at schools all across America, and provide not only live speeches, but also related software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We wanted to build a bullying reporting software that would allow kids to submit any type of bullying report to their school in a secure database. The program then alerts school counselors, who can follow up and investigate each of these incidents. We hope that giving staff the ability to intervene will really help these kids.

SOLUTION

What was the scope of their involvement?

Working with OpenSource Technologies has helped me refine and develop which products I can offer schools. Right now, the backend and reporting side are hosted on a responsive WordPress site. We're hoping to build an independent app for iOS and Android during the future phases of development.

There were several details to consider and things to build out along the way. Anytime we had problems, they helped me solve them. The team developed the whole database, which has the capacity to import lists of schools’ student bodies and track related reports throughout the year. We had a working prototype shortly into the project, which we refined over the last few months as we reached the finish line. I shared this version at several educator trainings and schools where I've given speeches to get feedback along the way. Several useful comments we received helped shape the final product.

What is the team composition?

I worked most closely with three individuals. The company’s CEO, Manish Mittal, was my main contact at the beginning, and helped facilitate the project throughout. Our project manager, Vijay Kumar, was very hands-on. He and Durgesh Soni, the main developer, are not only technically proficient, but also understood my objective. I'm always thinking about the end user, and loved how well they grasped the project from a human perspective. They didn't use inaccessible "tech speak." Rather, they were practical and user friendly, and helped create the kind of experience we wanted for schools.

How did you come to work with OpenSource Technologies?

I had already been working with mental health professionals who’d recommended levels of interventions for bullying prevention that applied to discrete scenarios. I needed a vendor to develop the software, which ultimately led me to OpenSource Technologies. We found them via a search on UpWorks.com. I interviewed three of the 15 development teams that applied, and they were the only ones who met all our requirements. After our interview, I knew they were the right firm for the job.

How much have you invested with them?

The project cost between $10,000-$20,000.

What is the status of this engagement?

I hired them mid-August 2017, and we just wrapped up our six-month project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The user feedback was overwhelmingly positive, and almost everything we've planned has been achieved. OpenSource Technologies had an amazing way of solving virtually any issue that arose. I paid them slightly extra for features and functionalities we hadn't anticipated needing, but they were very honest about which were necessary.

They gave me their best effort, and I never felt like I was paying significantly extra. Mannish works out of Pennsylvania, but his team is based internationally. I wouldn't have been able to afford a team that was entirely domestic, and they gave me a great return on my investment. They offered both a great price and world-class developers.

How did OpenSource Technologies perform from a project management standpoint?

The communication process was always smooth and easy, and they never dropped the ball. Usually, they sent feedback using Microsoft Word documents. I’d send them back with comments, and they’d indicate how they solved problems and pose additional questions as needed. They always responded within a day or two.

What did you find most impressive about them?

I really appreciated how well they understood my project from the user perspective. As you can imagine, there are a lot of emotions involved in bullying prevention or reporting software, especially from the parental and school perspectives. I anticipated that being hard to explain to developers, but the team really understood it, especially as parents themselves. They put themselves in the school counselors’, teachers’, and even students’ shoes, which ultimately helped us develop a better product.

Do you have any advice for potential customers?

In my experience, international developers often over-promise and under-deliver. OpenSource Technology really did the opposite, which surprised us in a positive way. I wish every vendor worked like they do. My hat goes off to them, and I hope to hire them again in the future.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Online Medical Information Directory

“I have been very happy with them, which is why I have kept them on for 3 years.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2014 - Ongoing
Project summary: 

The website was developed in Joomla, and the database was created. The team has also helped out with adding extra features and modules to the website and providing update support.

The Reviewer
 
1-10 Employees
 
Cyprus
Leon Nicolaou
Owner, Know Your Doctor
 
Verified
The Review
Feedback summary: 

Patients who use the website provide great feedback about its appearance and usability and have not had any reason for complaints. The team offers quick responses to any issues. Their responsiveness and good communications helped them earn the trust of a lasting partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CEO and owner of Know Your Doctor. We are an online medical information business, which lists all health professionals located in Cyprus. This helps people find the right health professional to suit their needs. Our business also provides information such as health tips, 24-hour pharmacies, and other medical care information.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource Technologies?

We needed help with web development and creating the database for our business.

SOLUTION

What was the scope of their involvement?

The website is Joomla-based. In addition to the web development, we also used them on a weekly and monthly basis for extra tasks, features, and modules that we added to the website, as well as any issues that may occur during updates. They have successfully completed 100% of my requests.

What is the team composition?

I am mostly in contact with the project manager, and about 70% of communication is with the technician assigned to my business.

How did you come to work with OpenSource Technologies?

Someone who had received their services recommended them to me. I contacted them and have stuck with them since then.

How much have you invested in them?

Until now I've spent $28,000 USD but its an ongoing business relationship.

What is the status of this engagement?

The project began in July of 2014, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Patients gave very good feedback about the look of the site as well as the usability. The main focus was to make the website user-friendly so that people of all ages could use it, and we achieved that. We haven’t had any critical issues, and any issues that do occur are fixed within 24 hours. Overall, there haven’t been any issues that have caused complaints from our users.

How did OpenSource Technologies perform from a project management standpoint?

They were very responsive. The communication was very good between the project manager, the technician, and me.

What did you find most impressive about them?

I have been very happy with them, which is why I have kept them on for 3 years.

Are there any areas they could improve?

The most important thing has been their response. If something critical comes up, they will take care of it. They offer an option for weekend coverage as well.

Do you have any advice for potential customers?

Communication is the most important, as well as responsiveness and knowledge. Take a look at previous work that has been done.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Kosher Food Delivery Service

"[OpenSource] had someone who was up earlier and up later to fit my needs."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - Feb. 2017
Project summary: 

OpenSource Technologies developed an iOS and Andriod app for a kosher food delivery service. They wanted to include integrations like driver navigation features, as well as a Paypal option for their customers

The Reviewer
 
1-10 Employees
 
Miami, Flordia
Roy Cohen
CEO, Instant Kosher
 
Verified
The Review
Feedback summary: 

The app currently has over 1,000 total downloads. OpenSource's development team was available at all hours to fix any emergency bugs that popped up. Both the development team and the project manager were very involved and knowledgeable. The client is extremely pleased with the engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Instant Kosher. We’re kind of like Kosher Amazon.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with OpenSource?

We needed help developing our app.

SOLUTION

What was the scope of their involvement?

We had a template that they’d used before. We went from there and developed according to that. We have our own warehouses and we do 1-hour free delivery to all of our customers through our mobile application on iOS and Android that OpenSource developed for us. Once a customer makes an order, our drivers have like I/O mapping technologies. They come to our warehouse, pick up the order, and deliver within one hour.

The hardest part was our scanning functionality for our drivers. We had to integrate it with a company in Israel, which has scan ability and they use a newer technology for personal education to customers. Now we’re developing the entire thing making like partner stores. It’s kind of like Instacart.

What is the team dynamic?

They assigned us a team manager. She has one person for deliveries, one for development, and one for basic question and answers.

How did you come to work with OpenSource?

We did a Google search. We contacted fie different companies to develop our app. OpenSource gave us different estimates. They gave us projections. They didn’t upcharge us on different things. They were pretty much transparent bout everything.

What is the status of this engagement?

We started working together in December 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched in February 2017. It was very successful. We had one time when PayPal didn’t work and they were all sleeping. I called Manish [CEO, OpenSource Technologies] and within 5 minutes it was back up. We haven’t had any reports of crashes. Everything is good. We’re only operating in Miami markets for Jewish customers because it’s kosher. I would say it was over 1,000 downloads overall.

How did OpenSource perform from a project management standpoint?

The project manager was very good. She was very knowledgeable. There’s a 10-hour difference. They had someone who was up earlier and up later to fit my needs. We had weekly meetings. We communicated through Skype. They asked me questions every night. I would wake up in the morning and follow-up with them. We had a weekly mandatory phone conversation, but we ended up speaking on the phone every day.

What did you find most impressive about them?

Our backend is WooCommerce. They were able to edit the HTML to make it not look generic.

Do you have any advice for potential customers?

They have a lot of experience. When I first started, I went to 2 guys online and they stole my money. What’s amazing about OpenSource is I gave them a small deposit and I only had to pay them after they finished the work. That’s amazing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Indoor Soccer Academy

"They were prompt, responsive, and cost effective … we continue to use them whenever we have projects."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June 2016 - Ongoing
Project summary: 

OpenSource built a new informational company website and graphic optimization for a recently updated indoor soccer facility and academy in Vancouver.

The Reviewer
 
1-10 Employees
 
Canada
Brendan Quarry
Owner, TSS Academy
 
Verified
The Review
Feedback summary: 

TSS Academy needed just one project completed at the beginning. However, as volume grew, OpenSource continued to prove its value through prompt and trustworthy work, and TSS now engages them on a regular basis for larger projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.
TSS Academy is an indoor soccer facility and academy for youth and adult players in the Vancouver, British Columbia area.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with OpenSource Technologies?
We had just updated our indoor soccer facility and needed to rebrand and launch a new promotional information company website.

SOLUTION

Please describe the scope of their involvement in greater detail.
I redesigned the new website and essentially handed it over to them [OpenSource]. They took the template that we installed in Joomla and tweaked and customized it by putting it into a new content management platform. I worked primarily with Minesh and another associate. We had a lot of back and forth getting everything up and running, and I provided them with any graphics that were required. They got everything working in the new platform and worked with our web hosts to make sure that everything was working as it should. They did a lot of graphic customization to reflect how we wanted things to be displayed.

How did you come to work with OpenSource Technologies?
At the beginning, I needed a little bit of work done, and I contacted Minesh for help. As the volume of work grew, I started to trust him and his company so when we had a bigger project, we handed it over to him. They were economical, prompt, and knew what they were doing.

Could you provide a sense of the size of this initiative in financial terms?
Around $1,500.

What is the status of this engagement?
We started working with them in June 2016 and continue to use them whenever we have projects.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?
User feedback has been very good. Our website stands out from the rest because it is functional and polished.

How did OpenSource Technologies perform from a project management standpoint?
We usually communicated with 2 or 3 people at the same time. If one person was unavailable, another person would pick things up. They were prompt, responsive, and cost effective. Everything ran smoothly and we continue to use them whenever we have projects.

What distinguishes OpenSource Technologies from other providers?
They were very prompt and responsive. When we wanted something done in a particular way, they got back to us quickly and fixed things. It’s been a good relationship. They’re familiar with our website, and they know how to get things done quickly. When things are out of whack, they always seem to know how to tweak and customize things to yield what we’re looking for.

Is there anything OpenSource Technologies could have improved or done differently?
The only challenge sometimes was the time delay because Minesh and some of the developers are located in India.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer