Innowise

BACKGROUND

Please describe your company and position.

I am the CTO of Sionic

Describe what your company does in a single sentence.

Sionic is advancing the bank payment systems in the US to enable any consumer with an Apple or Google Wallet to link a checking account and Pay-by-Bank at checkout to receive Perks. No new app to download. Familiar QR code or Tap-to-Pay. Instant gratification.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise to accomplish?

• Increase development skills and best practices for the development team.
• Optimize DevOps processes and practices.
• Reduce time to market for new features.

SOLUTION

How did you find Innowise?

Online Search

Why did you select Innowise over others?

• Good value for cost
• Company values aligned

How many teammates from Innowise were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Innowise team collaborated with the internal development and infrastructure team build out a payment solution for real-time payments at the point of sale. The project required the Innowise team to build out:

• A Flutter POS appliction
• A microsite for blockchain wallets
• ERP back end code
• A range of microservices to support transaction processing and blockchain messaging

In addition, the Innowise team contributed to the optimization of the DevOps practices and development of infrastructure buildout through Terraform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team consistently hit deliverable dates for sprints with minimum bugs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The Innowise team was very responsive and engaged, often providing valuable recommendations to improve the platform capabilities and reliability. 
• They consistently met their deliverable dates. 
• The sprints were managed by internal staff and the Innowise team worked within our sprint process very effectively.

What was your primary form of communication with Innowise?

Virtual Meeting

What did you find most impressive or unique about this company?

• The quality of the candidates presented by Innowise for each role was outstanding; everyone was qualified and skilled. 
• Egor, our account manager was very engaged and ensured the team was performing optimally.

Are there any areas for improvement or something Innowise could have done differently?

I do not have any recommendations for improvement as my experience with Innowise was exceptional.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and managing partner of a real estate-oriented AI deep-learning platform that basically handles hundreds of different document types for large institutional clients. I have two partners responsible for business development. I single-handedly built this company, and I've been working with external companies to fill the gap.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Innowise?

We're a small company, so we don't have staff in DevOps. Therefore, we outsource our DevOps. Innowise is my third DevOps partner. The first company lost their engineer to the Ukrainian army, and the second one lost their engineer due to turnover. Therefore, I was trying to reduce the turnover risk and work with a company that had more than two engineers who did what I needed.

SOLUTION

What was the scope of their involvement?

Innowise is my DevOps partner. Initially, they reviewed our DevOps profile. I gave them access to our configuration files, whether they were Helm or Terraform, and they reviewed them to identify weaknesses and bring them up to date with the environment. Besides that, I also provided them with a couple of "Read Me" files.

Since then, Innowise has provided ongoing part-time support for our DevOps maintenance and upgrades according to my schedule. The team particularly helps us manage our cloud deployment, which has included configuring AWS and helping us follow code deployment best practices. They've also helped me revise several security profiles.

What is the team composition?

We work directly with one senior engineer from their team.

How did you come to work with Innowise?

I used a variety of sources like Clutch and Google to find Innowise. After this process, I shortlisted eight companies that I wanted to interview. I interviewed each of them and ultimately selected Innowise for a couple of reasons. Firstly, they were already in Ukraine, so they were not subject to the geopolitical risk. Secondly, they were flexible and willing to work with us, such a small company.

Thirdly, Innowise's prices were fair. Fourthly, I was able to interview their engineers, so I was comfortable that I would get someone I could work with. Finally, I selected them because they're a large company with a large footprint.

How much have you invested with them?

The initial fee was around $8,000, and the ongoing monthly fee is a fraction of that. Our annualized spending will be around $20,000 for this year.

What is the status of this engagement?

Our engagement started in June 2024 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Innowise's support has helped me save time. I wouldn't be able to do this without spending months of my life trying to come up to speed. Before working with them, I had no resources. Therefore, Innowise has saved me from possible failure by jumping in quickly and helping me address a gap in my capabilities.

Moreover, Innowise has reduced risks by cleaning up my infrastructure. My key man risk has also been reduced, and they've saved me at least $300 per month by rapidly upgrading components in my infrastructure that were becoming obsolete and required extended maintenance charges. That amount sounds small, but it's not small for a startup.

As a business owner earning my own money with Innowise's help, the fact that I'm continuing to use them is solid proof of their success.

How did Innowise perform from a project management standpoint?

Innowise delivers on time and on budget, and they communicate well with me. We generally communicate via Google Chat and emails. We also have periodic video calls via Google Meet or Zoom. They use Google Meet, and I prefer Zoom.

What did you find most impressive about them?

Innowise's communication and flexibility have been very important to me. As a small company, I can't hire a team of five people like many of Innowise clients probably do. Still, they're accommodating my size with the hope on both sides that, as I grow, I'll ultimately consume more of their services.

I really appreciate that Innowise has given me access to a senior engineer, providing ample flexibility on how much I use them each month. This is invaluable to me because I can't afford to hire a full-time engineer. Therefore, having a partner who works with me like this is instrumental, but having a large company like them do so is unusual.

Are there any areas they could improve?

There's nothing Innowise could improve on. Although I could always wish for more flexibility on certain pricing or to pay half the price for my engineer, that wouldn't be fair. The deal we have right now is very fair, so I have no constructive criticism.

Do you have any advice for future clients of theirs?

Assess your needs and interview them thoroughly. I've only worked with one small part of Innowise — I've worked with only one engineer — and it has been successful. However, I can't extrapolate that into detailed advice. I can only recommend to talk to them.

Innowise serves big and small clients and is an unusual firm among the other technology firms. They have ISO certifications for financial services clients, which might be palatable to internal compliance. Therefore, they're worth a conversation.

BACKGROUND

Please describe your company and position.

I am the Marketing Coordinator at design agency.

Describe what your company does in a single sentence.

We are a full-service design agency that specializes in creating innovative and visually appealing design solutions for clients across various industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise to accomplish?

• We needed to revamp our outdated website to improve its loading speed and overall performance.
• We wanted to collaborate on UI/UX design to enhance the user experience and interface.
• We also needed to integrate analytics tools to make data-driven decisions.

SOLUTION

How did you find Innowise?

Online Search

Why did you select Innowise over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Innowise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Innowise worked closely with our team to transform our website by migrating it to a content management system. They focused on performance optimization by refining the site's code, which resulted in faster page loading times. They collaborated with us to develop a modern, responsive design that looks great on all devices. As part of the project, integrated Google Analytics to provide insights into user interactions. Their work significantly improved both the website’s functionality and visual appeal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Innowise did an excellent job updating our website. We saw a 40% improvement in page load times. Their focus on security and attention to detail helped the project succeed, and we saw a significant increase in user engagement and satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great. The whole process went smoothly and efficiently because they delivered everything on time.

What was your primary form of communication with Innowise?

Email or Messaging App

What did you find most impressive or unique about this company?

We were really impressed by how they combined technology with a deep understanding of user experience. They were great to work with, and the final product fully met our expectations.

Are there any areas for improvement or something Innowise could have done differently?

It would be helpful if Innowise could provide more detailed documentation for ongoing maintenance after project completion. Additionally, making proactive suggestions during the project could improve collaboration.

UPDATED REVIEW

This review was published on Jan 4, 2022.

Ilya Radniany
CEO, Duck.design
Advertising & marketing

New York City, New York

11-50 Employees

Nov 2021 - Ongoing

$50,000 to $199,999

Verified

Project summary
Innowise Group is helping a design agency build a mobile app, including for iOS and Android, that enables the agency to manage their graphic designer's resources more efficiently.

Feedback summary
The work is still ongoing, but Innowise Group has already created a beta version of the app for Android. They have a strong understanding of the task at hand, enabling them to offer the most suitable development approach. They also communicate regularly, ensuring both sides are constantly in sync.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Duck.design, a New York-based design agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Innowise Group, and what were your goals?

Developing mobile applications for managing graphic designers’ resources with custom functionality and interactive features.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found the article on Clutch.co than had 4 intro calls

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Gathering our requirements, prototyping the project, collecting information from our design team, development of the solution, testing and enhancement, bug fixing. Weekly reporting on how things are going, replying to emails and communicating 24/7 if any improvements are needed.

How many resources from the vendor's team worked with you, and what were their positions?

Project Manager, Business analyst, iOS developer, Android developer, QA specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They’ve already created a beta version of the mobile application for the Android platform, so we were able to get a proper grasp of the entire solution.

Describe their project management style, including communication tools and timeliness.

Their communication was esy and efficient. We set up weekly reports and exchanged calls/emails all the time. For the most cases we used emails, Microsoft Teams for quick communication, and Skype for instant calls.

What did you find most impressive or unique about this company?

They’ve exceeded our expectations and are responsive when we request for changes or asked for more information. Though our mobile solution is quite complex, their tech team offered the most suitable approach to develop it, always suggested improvements and was extremely professional.

Are there any areas for improvement or something they could have done differently?

All OK.

STAR RATINGS:
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Head of People Operations of a virtual power plant

Describe what your company does in a single sentence.

designing and operating our own VPP

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise to accomplish?

• implementing forecast model for energy consumption

SOLUTION

How did you find Innowise?

Linkedin

Why did you select Innowise over others?

• Good value for cost
• Right profiles

How many teammates from Innowise were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The main scope of the work has been the implementation of a forecast tool to predict the power consumption of a pool of electrical devices. The tool consisted in an artificial intelligence model able to predict the consumption using large amounts of data as input, namely past consumption, weather conditions, customer behaviour, among others. The key deliverables have been:

• a forecast tool to predict consumption in a 4-days horizon
• detailed analysis of the performance of the model
• report about feature importance of the model
• a modified approach considering 2-days horizon
• deployment of the model in a pre-production system
• configuration and use of a dedicated service on AWS to deploy the model to production

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes were the metrics calculated to evaluate the performance of the new model with respect to the previous implementations. Those metrics demonstrated a significant improvement on the quality of the predictions, with errors lowered by around 10%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• did they deliver items on time?:
  • they always delivered outcomes on time, we held two 1-to-1 meetings every week and they managed to present the requested results in every meeting, exceeding our expectations
• how did they respond to your needs?
  • they responded to our needs with a high level of professionalism and responsibility, delivering the requested work and presenting the concepts with clarity, and getting and responding to our feedback in a short time

What was your primary form of communication with Innowise?

• Email or Messaging App
• Virtual Meeting

What did you find most impressive or unique about this company?

Very good customer service / account manager

Are there any areas for improvement or something Innowise could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the CEO of ReVerb

Describe what your company does in a single sentence.

Digital Marketing Agency we create marketing for our clients while developing our new businesses 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise to accomplish?

• UX/UI Design, Web Development

SOLUTION

How did you find Innowise?

• Referral
• friend

Why did you select Innowise over others?

• High ratings
• Pricing fits our budget
• Referred to me

How many teammates from Innowise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Innowise completed a comprehensive website redesign for us. The team redesigned the sitemap for better navigation, created engaging graphics and animations that reflects our brand, and integrated advanced functionalities to enhance user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post-launch, we observed a marked increase in client engagement and a decrease in bounce rates, indicating a more compelling user experience. Feedback from clients has been overwhelmingly positive, praising the site’s ease of use and fresh look.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Innowise team used a proactive project management approach, using Microsoft Teams for regular communication, along with emails and weekly check-in calls. In this way, all parties were aligned and milestones were met.

What was your primary form of communication with Innowise?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Innowise's commitment to maintaining an excellent service standard was impressive. They fostered a collaborative team environment, especially during unforeseen external challenges, was particularly noteworthy.

Are there any areas for improvement or something Innowise could have done differently?

Considering the small amount of time I was available and the constraints it imposed, the Innowise team did a great job. However, the development of some pages took longer than we expected. Additionally, a more proactive approach to explaining how certain design choices would affect user engagement would have further optimized the project outcome.

BACKGROUND

Please describe your company and position.

I am the CPO & Co-Founder of Cohora Inc

Describe what your company does in a single sentence.

Cohora is a customer movement Platform that enables brands unlock higher CLTV, foster organic growth, boost retention and create a community of loyal brand advocates.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise to accomplish?

• Designing our admin platform
• Implementation of the design

SOLUTION

How did you find Innowise?

Online Search

Why did you select Innowise over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Innowise were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UI Designer Objective:

•  Transform our mockup design into a user-friendly admin platform.
•  Ensure intuitive navigation and a seamless user experience.
•  Focus on aesthetics and functionality to enhance user satisfaction.

Engineering Team Responsibilities:

•  Implement the design accurately, adhering to the provided mockups.
•  Ensure the platform is robust and reliable.
•  Integrate automated processes for performance monitoring.
•  Optimize for efficiency and scalability.
•  Conduct thorough testing to identify and fix any issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cohora has been named "Customer Loyalty Solution of the Year" at the RetailTech Breakthrough Awards!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management:

• Employed agile methodologies to facilitate flexibility and iterative progress.
• Regularly scheduled sprints and sprint reviews to ensure milestones were met.
• Maintained clear communication channels through tools like Slack and Jira.

Delivery Timelines:

• Consistently met deadlines and delivered items on time.
• Any potential delays were communicated promptly, and adjustments were made to keep the project on track.

Responsiveness to Needs:

• Actively sought feedback and made revisions based on our input.
• Demonstrated a proactive approach in addressing any concerns or requirements.
• Provided regular updates and progress reports to keep us informed.
• Displayed a high level of adaptability to changes in project scope or priorities.

What was your primary form of communication with Innowise?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quality of Developers:

•  They demonstrate exceptional expertise and technical proficiency.
•  Produced high-quality code that was clean, efficient, and well-documented.
•  Ensured that the platform was not only functional but also optimized for performance and scalability

Ethics and Dedication:

•  Showed a strong commitment to ethical practices and professional standards.
•  Worked diligently to meet project goals and deadlines.
•  Maintained transparency and integrity in all communications and deliverables.
•  Displayed a genuine dedication to their job, often going above and beyond to ensure the project's success.

Are there any areas for improvement or something Innowise could have done differently?

Enhanced Communication: While communication was generally effective, increasing the frequency of updates and check-ins could further ensure alignment and address issues promptly.

BACKGROUND

Please describe your company and position.

I am the Managing Director of a gaming company

Describe what your company does in a single sentence.

We stand for maximum fun in video gaming. With state-of-the-art technology and unbridled passion for PC Games, we work daily on the game, one of the world's most innovative PC Trainer Softwares for single-player mods.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise Group to accomplish?

• Mobile App Development

SOLUTION

How did you find Innowise Group?

Online Search

Why did you select Innowise Group over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Innowise Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Innowise to develop a Companion App for iOS and Android. Key deliverables were a full-fledged working app for iOS and Android.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had weekly check-ins since the Innowise team worked in Weekly Scrum Sprints. Communication was easy and straightforward. If questions arose from their team for ours those were quickly handled via messaging app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1 Week Sprints with Weekly Retros and Check-in Calls. Everything was delivered on time. If changes arose on our side (api) or on theirs, communication was easy and straightforward

What was your primary form of communication with Innowise Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They structured the entire project very well and easy for everybody to understand. It was easy to tell how far along they were and where hurdles or "scrum cliffs" would arise. The communication with the project lead, programmers, q&a, and the Partnerships Development Manager was very good.

Are there any areas for improvement or something Innowise Group could have done differently?

Nothing; everything they provided was top-notch.

BACKGROUND

Please describe your company and position.

I am the Vice President of Engineering of an it services company

Describe what your company does in a single sentence.

International software solution provider and tech partner for companies across finance and insurance, healthcare, real estate, travel and HoReCa, and other industries

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise Group to accomplish?

• We needed to enhance our existing software development team for the project

SOLUTION

How did you find Innowise Group?

Online Search

Why did you select Innowise Group over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Innowise Group were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed 5 extra software developers and 2 quality assurance engineers to quickly join an ongoing project and enhance an existing team. Innowise Group’s backend developers assisted our team in developing the server-side part of the product. They implemented a dozen of important product features on their own while assisting our in-house team on their tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Innowise Group’s team has managed to assign the needed 7 people to the project in as long as 2 weeks, all of them hand-picked to comply with our requirements in hard and soft skills. The result of team augmentation was the faster release of vital product features and our ability to deliver the solution with no significant bugs or security flaws.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the deliverables we asked for were delivered on time. Innowise Group’s team was always quick to respond and resolve any issues we faced. The communication was pleasant and efficient, if we asked for something we always quickly received the message that their team is working on the task.

What was your primary form of communication with Innowise Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The pace they work at while providing high quality services. To augment our existing team, Innowise Group assembled a custom team of 7 engineers that were experts in their scope of work. All the job was done fast and well, we spent the minimal amount of time onboarding the specialists.

Are there any areas for improvement or something Innowise Group could have done differently?

We couldn’t find anything significant that would need improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of KEYtec AG

Describe what your company does in a single sentence.

Our company specializes in cross-border B2B payments, providing efficient and secure solutions for businesses to conduct international transactions. We are committed to simplifying the payment process, offering competitive rates, and ensuring the utmost customer satisfaction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise Group to accomplish?

• We engaged Innowise Group with specific goals: to enhance and refine our IT infrastructure, optimize the existing core banking systems. Their expertise in the field of IT played a crucial role in improving our technological landscape, ensuring that our IT operations met business needs, and enhancing the efficiency and security of cross-border B2B payments.

SOLUTION

How did you find Innowise Group?

Referral

Why did you select Innowise Group over others?

Referred to me

How many teammates from Innowise Group were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Deliverables:

• Successfully configured and optimized core banking system, ready for scaling and integration.
• Effective collaboration between the support team and developers, which contributed to the swift and high-quality implementation of the project.
• Comprehensive testing of the system was conducted, ensuring its reliability and security.
• All identified errors were eliminated, guaranteeing stable and dependable operation of the system for end users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Performance Improvement
• Error Reduction
• Security Enhancements
• Collaboration Efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management in this case was characterized by timely delivery, responsiveness to our needs, strong quality assurance, and an evident customer-centric approach. Their proactive and transparent manner instilled confidence and contributed to a well-executed project that met all our expectations. Everything was well-coordinated, and the positive outcome reflects their professionalism and capability.

What was your primary form of communication with Innowise Group?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their exceptional ability to adapt to our specific needs while maintaining strict timelines. They combined a customer-centric approach with strong project management skills, ensuring that all deliverables were of high quality and on time.

Are there any areas for improvement or something Innowise Group could have done differently?

Certainly! Although Innowise Group's performance was commendable, there's always room for improvement. One area that could have been handled differently might be the initial project scoping. Perhaps a more detailed exploration of our specific needs and expectations at the beginning of the collaboration would have streamlined some processes.

Additionally, while their communication was strong, implementing more regular check-ins or feedback sessions could have allowed for even more agility in responding to evolving project needs.

BACKGROUND

Please describe your company and position.

I am the Advanced Product Owner of Global soft d.o.o.

Describe what your company does in a single sentence.

Software engineering

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innowise Group to accomplish?

• Consulting for project management

SOLUTION

How did you find Innowise Group?

• Referral
• Other

Why did you select Innowise Group over others?

• Company values aligned

What was the size of Innowise Group’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Innowise was hired to provide a workshop with our project/product management team to give detailed and better insight into all aspects of attaining projects, working through them and completion. Key delivreables:

• documentation for proposals to prospective clients
• strategy in client communication for business analysis
• strategy for preparing tasks in-house and tracking of progress
• strategy for client communication post-project etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Well understood and defined processes for project management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items and plan were discussed ahead of our workshop, and the timetable we agreed to on-site was respected. All deliverables were sent to us at the agreed time after our workshop.

What was your primary form of communication with Innowise Group?

• In-Person Meeting

What did you find most impressive or unique about this company?

What we noted during the workshop was the experience that Innowise as a company and their team member as an individual had, with a good answer for every real life and hypothetical scenario we could think of. The documentation provided is clear and concise and ubiquitous, and has so far proven to be easily understandable for both the development and business sides of our company.

Are there any areas for improvement or something Innowise Group could have done differently?

n/a