Motivating prospects along the customer journey

You know how marketers sometimes get stuck, and struggle to improve campaign results (like lead gen and conversions) along the customer journey?

 

We fix that.

 

We do it through our our process of

  1. Pinpointing a brand's number one benefit
  2. Identifying a passion of the buyer persona/avatar
  3. Uncovering the sticking point in the customer journey
  4. Selecting a proven strategy for success
  5. Creatively connecting an incentive that reinforces the benefit of the brand with a passion of the buyer persona/avatar
  6. Executing with a highly engaging emerging technology

Our proven model for success consistently boosts results and transcends product verticals, trade classes, buyer personas and points in the customer journey, from discovery to advocacy.

 

Over the last 30 years, we've continually evolved this approach to drive incremental revenue for Fortune 500 companies and everyday name brands for both B2B and B2C brands, in categories ranging from SaaS, retailers and CPGs to building materials and toys.

 

Our client experience include Sage Software, Intel, Mattel, MOEN, Albertson's, Makita and Glidden.

 

The campaigns we create can stand independently or as bolt-on's to existing marketing campaigns, from national ad campaigns and trade show overlays, to direct mail and email campaigns.

 

Our clients say we work magic.

We consistently leverage emerging trends to seize opportunities that bring value beyond the budget.

We meet impossible deadlines. We succeed with new technologies.

We squeeze more ROI out of tight budgets.

 

We can do the same for you. Let us show you how. Schedule a 30 minute consultation with us today.

 

 
$25,000+
 
Undisclosed
 
2 - 9
 Founded
1989
Show all +
Laguna Hills, CA
headquarters
  • 24881 ALICIA PKWY, STE E307
    Laguna Hills, CA 92653
    United States

Portfolio

Key clients: 

Sage Software Moen Mattel Makita Glidden Belkin Sony Intel LA LOOKS Stremicks Heritage Organic Milk Dunn-Edwards WD-40 Slinky Bandai Playmates Toys Farmer John Jennie-O Mike's Hard Lemonade Tecate Beer Silicon Motion GO!

This quick video recaps XPROMOS' history of innovation, through its campaigns that made significant impact for clients and industries.

Sage Be The Driver

To drive webcast registrations, XPROMOS created a bucket list sweepstakes, offering winners a chance to drive an exotic car on the open road at their annual conference. The program nearly doubled the number of expected participants, and Sage created ten customers for life.


The Eloqua-driven program earned Sage its first Markie award nomination from Oracle.

Stremicks Take Your Team to Hawaii Contest

Local Southern California brand Stremicks struggled to hold shelf space against major national competitors in the Organic Milk category.


We created their marketing umbrella, declaring local, family-owned Stremicks as the perfect organic milk to support healthy, active California families.

Over the next several years, we executed multiple cost-controlled campaigns to reinforce this message.


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The "Take Your Team to Hawaii" Contest was a massive success. The key was offering Southern California club soccer participants the ultimate prize: playing in a Hawaii tournament with their whole team. Stremicks catapulted all other sponsors in brand awareness, and received 3X value from Cal South Soccer Association, simply due to the excitement created by the prize.


The program was executed on-site at major soccer tournaments, supported on social media, and via email outreach.


The video is the winning contest entry.


The ultimate impact was a 6% bump in market share, and long term brand impact, as Cal South families connected Stremicks to the Hawaii contest for years to come.

Farmer John Supports California Beaches

To reinforce their legacy as a local thriving member of the Southern California community, XPROMOS developed a California Lifestyle branding campaign for Farmer John with the California State Parks. The comprehensive marketing approach that over-delivered on multiple levels.

First, XPROMOS negotiated a rare sponsorship with the California State Parks to get Farmer John permanent signage near grills at five California

State Beaches. Not surprisingly, support of the California Beaches is a huge passion for locals.


XPROMOS help raise money for the California State Parks by creating an offer where Farmer John donated $1 for every $10 sold during the promotional period. In a short timeframe, Farmer John was able to get their two biggest retail accounts on board: Vons and Ralphs. XPROMOS created customized Point-of-sale materials for each account for feature inside the stores.


As an added bonus, XPROMOS negotiated for Farmer John to host an event at Doheny State Beach on 4th of July weekend. They connected through free samples, games, free branded beach balls, and customized digital photos that allowed us to gather critical survey data about our audience.

We supported the event with social media posts before, during and after the events.


XPROMOS final incremental value came in the form of opening additional channels of distribution. Through our relationship at Doheny and at the soccer venue, Farmer John opened new sales accounts. During the Doheny event alone, the concessionaire sold 4X the normal sales mix of sausage and hot dogs.


The program delivered 6X the expected media value: a whopping $3MM in earned media (per Cision) thanks to 11 major media placements.

Farmer John enjoyed incremental sell-in at all key retail partners and enjoyed park signage for three full years, thus solidifying their position as a California Lifestyle brand. 

Sage Summit Go All In

To drive scheduled demos at their annual conference in Las Vegas, XPROMOS created a last-minute campaign the invited attendees to schedule a demo in exchange for a poker chip (values ranging from $25 to $500). Participants got to randomly select their chip after their demo was completed. The program was so successful that it over-redeemed, and XPROMOS replenished the rewards on the fly at the event.

Sage Customer Engagement Campaign

XPROMOS helped Sage in the middle of the funnel by promoting the launch its new customer website. XPROMOS created a multi-touch campaign featuring an email funnel, a digital sweepstakes that rewarded engagement, and direct mail outreach to all customers, including a dimensional thank-you reward to top targets. XPROMOS connected the disparate solutions

and services under the “explore your possibilities” theme. Over 1000 customers visited at initial launch.

Barbie Be Anything

Barbie sales increased over 20% with the execution of the Be Anything program. The TV-advertised umbrella campaign offered rewards for participation in a contest, while in-store execution was ensured by creating shopper marketing programs specially tailored for key accounts like Target, Walmart, Toys “R” Us and more. 

Moen Earn A YETI Sales Contest

XPROMOS leveled up the marketing programs at Moen with a contemporary set of rewards for its key customer sales force. XPROMOS connected the brand values of Moen with the persona of a key distributor partner to offer a set of custom YETI products as a sales incentive for a key sales quarter. The program offered multiple levels of rewards, to better incentivize sales people to participate. XPROMOS created, executed, negotiated

and fulfilled the program. The success of the program led Moen to turn to XPROMOS for new annual executions.

Sage E2E Executive Summit

Sage discovered the value of engaging with their best customers after inviting C-level customer executives to attend a half-day session with Sage executives. The greatest customer experience value came as the executives engaged with one another, and became Sage advocates in the process. Post-analysis revealed participating customers doubled their annual spend with Sage after the conference. 

The success of the program let

to continuing and expanding E2E engagements.

Reviews

Sort by

Promotional Marketing for Toy Company

“They are creative and cost-efficient while remaining fun to work with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
1989-1999
Project summary: 

XPromos Marketing Mastery ran multiple promotional marketing programs for a toy company. This included managing strategic planning, budgeting, development, production and rollout of these programs.

The Reviewer
 
10,000+ Employees
 
Los Angeles, California
Vice President of Marketing, Global Consumer Products Company
 
Verified
The Review
Feedback summary: 

Programs run by XPromos Marketing Mastery continued to be successful, leading to a decade long engagement. Their experienced team is the perfect balance of organization and creativity. They provide high-quality work in a cost-effective manner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the vice president of marketing programs for a toy company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPromos Marketing Mastery?

We needed help with our promotional marketing programs.

SOLUTION

What was the scope of their involvement?

XPromos Marketing Mastery created multiple types of promotional materials and programs over the course of our engagement, including brand building, consumer programs, and trade programs with major retailers. They would begin with strategic planning, budgeting, and timetable of development, and when the programs were approvced they would execute the rollout all the way through the production of the materials. If the program was a sweepstakes or contest, XPromos Marketing Mastery managed the judging process. 

One project was the first toy catalog created before retailers starting making them. Inside the catalog was a promotional program. Their team produced millions of catalogs customized to each large retailer across the country. XPromos Marketing Mastery developed the game pieces that went into the catalogs and supervised the seeding of those pieces. Their team went to the production facility and managed the security of it to ensure it was in keeping with regulations. After the catalogs were mailed out and provided to consumers at stores, the prizes were awarded by promos.

XPromos Marketing Mastery also worked with our other brands, including a line of dolls and toy cars. For the 50th anniversary of our line of toy cars, we held sweepstakes. Their team created the price structure, seeded the game pieces inside the packaging, and was in charge of monetary awards.

What is the team composition?

We worked directly with Shari (President & Co-founder, XPromos Marketing Mastery) and Yvette (Co-founder, XPromos Marketing Mastery).

How did you come to work with XPromos Marketing Mastery?

I had worked with the owners of the company in a previous position. When I moved to this position, they were just starting up their company that week. They called to ask if I needed anything, and I said yes. 

What is the status of this engagement?

Our engagement with XPromos Marketing Mastery lasted about a decade around 1989-1999.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The XPromos Marketing Mastery team kept providing successful results for us, hence the longevity of our engagement. Every program they developed was under my purview, and we would measure the end results to prove success or failure of the sell-through. They were always successful.

How did XPromos Marketing Mastery perform from a project management standpoint?

Their method of project management is very structured. They begin with a strategic policy proposal and once the proposal is accepted they create a timetable of development and budget, including all production and fulfillment expenses. During the execution of the program, they give regular updates and hold meetings. They also hold recaps to go over the results of the program. 

What did you find most impressive about them?

They’re the best. If I need any kind of agency support, there’s no question I would go to them. They are creative and cost-efficient while remaining fun to work with. Their successful network and years of experience help them succeed.

Shari and Yvette are opposites, which makes for a perfect business partnership. Where Shari is organized and structured, Yvette brings a really high level of creativity. They’re very clear on what their areas of expertise are. You get a lot for your money.

Are there any areas they could improve?

No, I’ve always been happy with their work. 

Do you have any advice for potential customers?

Trust them. They won’t waste your time or money but will guide you successfully through your program. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multicultural Marketing Strategy for Construction Retailer

“They look at the details that even their competitors wouldn’t think are important.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Dec. 2004 - Mar. 2007
Project summary: 

XPromos Marketing Mastery, LLC strategized a culturally relevant marketing campaign for a power tools company. By partnering with a professional sports league, they held sweepstakes and marketed at games.

The Reviewer
 
501-1000 Employees
 
La Mirada, California
Xavier Turpin
Former Marketing Head of Emerging Markets, Makita Power Tools
 
Verified
The Review
Feedback summary: 

While the project helped generate a significant number of new sales, one sweepstake in particular created a lot of excitement and engagement with the brand.  The XPromos Marketing Mastery, LLC team is professional and proactive, which has contributed to the ongoing strength of this partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m was the marketing head of emerging markets at Makita Power Tools, a construction retailer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPromos Marketing Mastery, LLC?

I needed help in building a strategy for the US Hispanic Market.  

SOLUTION

What was the scope of their involvement?

We saw that we could reframe our marketing strategy by creating culturally relevant messages for both professional and consumer channels. I wrote the overarching strategy, but they brought several great ideas to the table. For example, they developed a campaign that would engage customers through soccer.

They led negotiations with Soccer United Marketing, which is responsible for Major League Soccer (MLS) and for the Mexican National Soccer Team (MNT) sponsorship in the US. After securing a contract with the MLS and MNT, we were able to do a lot of fun things and implement different programs.

XPromos Marketing Mastery, LLC then strategized how to utilize assets and what we acquired as a sponsor. We reviewed several campaigns before finally selecting one. Our process became more granular as we focused on the strategy’s details, funding the program, and bringing our idea to life.

My favorite part of our program was interacting with soccer fans, letting the fans touch our tools, and helping them understand our product line at games. We also held several sweepstakes. Dealers could win autographed jerseys, balls, and even tickets to the 2006 World Cup! We allowed 10 dealers to give out two tickets to a winning construction worker.

What is the team composition?

I really appreciated that I got to work directly with their leadership. I always worked with Shari (Co-Founder, XPromos Marketing Mastery, LLC) and Yvette (Co-Founder, Marketing Mastery, LLC) directly. There were a few other people that would support on occasion.

How did you come to work with XPromos Marketing Mastery, LLC?

Our VP of marketing has worked with them before.

What is the status of this engagement?

We worked together from December 2004-March 2007.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

During the time I was working with them, we generated an additional $62,000,000 in revenue. At the beginning of the project, our sales and marketing department forecasted how much they thought distributors would buy from us, and we set a threshold based on those projections. We quickly reached our goal, and in our first year, we generated $9,000,000 in growth.

Leading up to the World Cup, we also saw a growth in sales. It was clear that the incentive we offered effectively encouraged distributors to buy our products.

How did XPromos Marketing Mastery, LLC perform from a project management standpoint?

They were responsive, professional and proactive. They went beyond the scope of the project by becoming involved in the strategy’s execution. We continue to be good friends within the industry and I respect them tremendously.

What did you find most impressive about them?

They’re strong, analytical, and strategic thinkers. They look at the details that even their competitors wouldn’t think are important.

Are there any areas they could improve?

They could be a little more aggressive by bringing additional programs to the general market. However, it was unnecessary for our project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing with Professional Sports for Paint Manufacturer

“Their integrity, professionalism, and creativity made them extremely valuable.” 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2007 - 2010
Project summary: 

XPromos Marketing Mastery assisted in the management of a Major League Soccer sponsorship, negotiating contracts and developing promotional material that represented the brand targeting house painters.

The Reviewer
 
1001-10,000 Employees
 
Cleveland, Ohio
Deena Grant
Former Pro-marketing Manager, Glidden
 
Verified
The Review
Feedback summary: 

After the deliverables were completed, the client saw increased engagement with their targeted demographics, encouraging them to continue with professional soccer sponsorships. The team was devoted and diligent throughout the project, making logistical challenges invisible to the client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

While still working with Glidden, I was a pro-marketing manager. In my time there, I was in charge of executing a Major League Soccer sponsorship.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPromos Marketing Mastery?

We were looking for an agency that was knowledge within the trade space, since it's a specific segment to go after. It was important to us that they understood the difference between dealing with professionals and handling customers.

SOLUTION

What was the scope of their involvement?

We were targeting professional painters, really putting emphasis on the Hispanic market. XPromos Marketing Mastery was a fully-ingrained partner for this project. We worked with them on promotions plans and determining what our sponsorship packages should include. To accomplish that, they even dealt with contract negotiations with MLS. 

At the time, we were also working on becoming the title sponsor for the Columbus Crew. We’d never done a naming sponsorship before, and they helped us navigate the entire negotiation. Because of our success with locally sponsoring the Columbus team, it made sense for us to expand nationally. Their team assisted with bringing our sponsorship to a national level, discovering opportunities to maximize our ROI.  

In terms of promotions, we participated in events surrounding MLS such as Futbolito, which achieved on-site activation for us. They helped with the execution of that and other promotional activities. The team also designed some of the promotional items, making sure they were specific to our brand and locating vendors that would be ideal partners.  

What is the team composition?

At the time, it was just Yvette (Co-Founder, XPromos Marketing Mastery) and Shari (Co-Founder, XPromos Marketing Mastery). I’m sure there were others working on the project behind the scenes, but they’re the two I interacted with. Shari handled ideas and strategy while Yvette was more hands-on with promotions from a creative perspective. 

How did you come to work with XPromos Marketing Mastery?

During initial meetings with them, their portfolio was full of work for similar brands. We were very impressed with their experience in the pro-market. The cost also seemed reasonable given their expertise in the MLS area.

How much have you invested with them?

I don’t have exact numbers, but it was definitely north of $1,000,000—probably a couple million.

What is the status of this engagement?

The project lasted from 2007–2010.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw a lift in our responses to our promotions, making valuable headway into the Hispanic market through our events and mailouts. Our team ran a few contests that earned good response rates too. The simple fact that we chose to continue to invest in MLS speaks for itself. Our company saw enough ROI and success to continue to invest in our soccer sponsorships. 

How did XPromos Marketing Mastery perform from a project management standpoint?

They’re very diligent and made this project a lot easier. The team made the nitty-gritty details seamless and invisible to us, so we never had to worry about them. It provided me with a level of confidence that they were on task and abiding by the schedule. In most cases, they followed up with me before I thought to check in with them. The project management was second to none.

What did you find most impressive about them?

It was nice to have a partner that really knew the space and scope, able to dive us great insights on how to leverage that particular sponsorship. Their integrity, professionalism, and creativity made them extremely valuable. They were willing to do everything they could to make sure we got the most out of our partnership. It was a really well-executed, stress-free experience. 

Are there any areas they could improve?

I really can’t think of anything. 

Do you have any advice for potential customers?

They’re a small operation. In some cases, that might be difficult depending on what you’re trying to accomplish. I found that the hands-on attention they were able to give outweighed anything that comes with a larger firm.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Nothing’s ever ideal with budgets, but they’re pretty reasonable.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing for Large Software Company Conference

"They’re super proactive about addressing problems—often even before they arise."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2018 - Ongoing
Project summary: 

XPromos Marketing Mastery, LLC deliver end-to-end creative and logistic planning assistance for a business software provider. Their team manages events, research, verticalization, and a range of other services.

The Reviewer
 
10,000+ Employees
 
Atlanta, Georgia
Director of Field Marketing, Software Company
 
Verified
The Review
Feedback summary: 

The event services developed and arranged by XPromos Marketing Master, LLC resulted in a doubling of revenue among the target population and resonated deeply with all attendees. Their team is flexible and creative, rapidly turning ideas into solutions whenever they are needed.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of field marketing for a software company that delivers services to different business types and is mostly focused on improving the financial aspects of the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with XPromos Marketing Mastery, LLC?

It’s difficult to nail down their work to one specific thing because they are able to do so many different things, but their biggest help to us has been in coming up with ideas around improving our customer experience. We come to them with pretty much any issue we have, and they understand the challenge and create a full experience to support that.

SOLUTION

What was the scope of their involvement?

One example of their involvement with our company is the user conference that we host for about 1500 of our customers every year. One thing we felt like we needed to focus on was providing elevated content for executive decision-makers at the companies we do business with.

I mentioned that to them more or less off-hand, and they created this executive-level whole-day experience where we provided internal and external speakers, gifts, and a networking reception to cater to those customers. In that project and in pretty much everything else, they deliver the idea support that we need all the way up to delivering the assets that we need to go to market with our products and everything in between that makes all of the work possible.

What is the team composition?

I usually work directly with two project managers from their team. They manage a team of people behind the scenes, but all of my interactions are with them.

How did you come to work with XPromos Marketing Mastery, LLC?

A VP director we had a long time ago brought them in and they’ve done such good work for us since then that we’ve never really considered going anywhere else.

How much have you invested with them?

We’ve invested around $100,000 with XPromos Marketing Mastery, LLC.

What is the status of this engagement?

That specific project began in October 2018, and they are continuing to provide support for those events.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We actually found through our analytics that the spend rate from the particular executives who attended the session was two times higher than our average annual revenue from the rest of the customer base. Beyond that, all of the customer feedback we’ve received has been extremely positive. 100% of respondents to our post-event survey say they saw value in their attendance and are interested in coming back and continuing the conversation.

How did XPromos Marketing Mastery, LLC perform from a project management standpoint?

They’re amazing project managers. We’ve got regular meetings set up, as well as a running project sheet that helps us stay on top of everything. They’re super proactive about addressing problems—often even before they arise.

What did you find most impressive about them?

The thing I appreciate most about XPromos Marketing Mastery, LLC is that they don’t charge us just for the research phases of their work. Because of our ongoing relationship, they no we’re going to like and move forward with their ideas, so they are willing to look into an idea and determine its feasibility before bringing it up with us for no extra charge.

Are there any areas they could improve?

I can’t think of anything they could be doing better for us right now.

Do you have any advice for potential customers?

They will bring a lot of ideas to you, and sometimes it’s not a perfect fit the first time around, but if you give them feedback and articulate the reasons it’s not resonating with you, they will do a good job internalizing and addressing that to give you a better deliverable at the end of the day.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer