We believe it's all about the people. Right people

Since 2014, we’ve been helping CxOs of technology companies worldwide to get access to the most talented software engineers from Ukraine and Poland building software solutions for large enterprises, new ventures, and NGOs in the most risk-proof and cost-effective way possible.

With us:

  • your engineering team will get the specific technical expertise and domain knowledge you need;
  • you will get access to world-class software engineering teams and technology consultants.
  • your business can scale flexibly. Whether you need a 1 Senior guy for 4 weeks part-time or a team of 5 engineers for 12-24 months, we will help you find fit.

Honestly, what else do you need from a software development company?

Dare us!

 
$25,000+
 
Undisclosed
 
50 - 249
 Founded
2014
Show all +
Clearwater, FL
headquarters
  • 2380 Drew Street Ste 102
    Clearwater, FL 33765
    United States
other locations
  • Yokneam High Tech Park
    Kracow, T 31000
    Israel
  • Pavlovskaya 6
    Kharkov 61000
    Ukraine
  • Av. Río Churubusco 601
    Ciudad de México 03330
    Mexico

Portfolio

Key clients: 

Brands choose us because of our distributed nearshore engineering teams who rock in designing pixel-perfect UI, architecture, scalable web systems and mobile apps development with thousands of downloads. Our clients are a mix of Fortune enterprises, newly born VC-backed startups, NGO’s and private tech entrepreneurs.

Camera solutions for professional sports coaching business.

Our team of mobile engineers has helped EU-based tech startup to create mobile apps for both platforms iOS and Android. Combination of a mobile app and a set of cameras and hardware creates a unique coaching technology that allows floating around the athlete, view the performance from any angle, and examine the details from all perspectives.

White-labeled auction platform Image

White-labeled auction platform

During 12m+ we've been augmenting our client's team with our Node, iOS and Android developers working on the backend and mobile applications for the white-labeled auction platform that is used by some of the world's largest auction houses in the world to manage their digital interactions with bidders. 

Online food delivery platform Image

Online food delivery platform

Together with the core team from Saudi Arabia KitRUM has developed a check out module and orders tracking system for one of the most popular online food delivery companies in the Middle East.

We have architected both modules and used MEAN stack to implement the solution. 

AR edtech mobile app

We have helped our client who is one of the leading Finish edtech startups to create an educational mobile app that uses AR to help students learn about history, natural sciences, mathematics – or practically speaking almost any school subject – in a way never seen before.

3D aerial AI platform  Image

3D aerial AI platform

Using a combination of Python and ReactNative we have helped our client to develop a 3D aerial intelligence platform for the mining industry. SaaS platform is based on visual data analytics algorithms and ML. 

Uber-type app for motorcycle taxis across Africa

Together with SafeMotos co-founders, we have developed one of the most popular Uber-type iOS applications for motorcycle taxis across Africa using ReactNative.

It has pretty simple however robust functionality like the ability to instruct the application where users want to be picked up from, where they want to go and choose a star rating for the quality of drivers they want.

SaaS web application Image

SaaS web application

KitRUM has to build a SaaS web application that helps create beautiful slides very easily. The application uses AI technology to dynamically suggest images that match the slide’s content and places them in the proper place on the slide. A new technology stack and engineering solution were implemented with the long term objective of planning and building a scalable modular solution. Our team built the platform that takes

customer bullet-points and automatically builds an on-brand visual presentation. DOMAIN: Artificial Intelligence TECHNOLOGIES: React.js, Node.js, react redux
DISTRIBUTED LEDGER TECHNOLOGY PLATFORM Image

DISTRIBUTED LEDGER TECHNOLOGY PLATFORM

The client, a Distributed Ledger Technology company, was having recruitment and the ability to upscale fast problems.

Solution: Our team identified the key personnel to build the right product for the market. The team was then quickly scaled up to ensure seamless operational success.

Technology: node.js, react.js

SMART HOME SOLUTION Image

SMART HOME SOLUTION

The Client: European Startup

Our task: To build a mobile application along with a web dashboard and all integrations for a Smart House Solution.

The technology we used:  React.js; Node.js

VIDEO STREAMING PORTAL Image

VIDEO STREAMING PORTAL

The Client: An online car auction web service with live video for the leading independent car auction in the UK.

Our task: KitRUM developed and flawlessly integrated a distinct part of the website that incorporates complex business logic and has the possibility to translate the live video and accept bids in real-time.

The technology we used: .NET; Angular;

Core
E-commerce store for moto and auto parts Image

E-commerce store for moto and auto parts

For this project, we developed and maintained an e-commerce web-platform with admin panel for hundreds of thousands of items using Magento 2. We had 1 dedicated resource working with client's CEO full-time for a ~2 years.

Multichannel cloud based contact center software Image

Multichannel cloud based contact center software

We are helping our client to build a cloud contact center solutions that empower mid- and enterprise-size businesses to deliver great customer experience across all communications and messaging channels. We are using Java stack and the whole variety of JavaScript frameworks to make the UI/UX as friendly as possible. 

Program Management Information Solution Image

Program Management Information Solution

Our team helps the client to build cloud-based Program Management Information Solution (PMIS) for capital projects that deliver advanced insight into production through the whole project lifecycle, decreasing danger, and increasing productivity. We smoothly integrate PMIS with company financial / accounting and Estate Management.

Reviews

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Native iOS & Android Dev for Incentive Program Software

"They were very reliable in helping us “Wow” our customers within tight timeframes."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2017 - Ongoing
Project summary: 

KitRUM develops native iOS and Android apps, creating complementary solutions to an existing web platform. As the API continues to develop inhouse, the vendor implements new features into the mobile products.

The Reviewer
 
11-50 Employees
 
Cincinnati, Ohio
Jeffrey Wyckoff
Former Sr. Project Manager, Online Rewards
 
Verified
The Review
Feedback summary: 

The scalable solution effectively differentiates the client from competitors. Both mobile apps have driven increased engagement to the web platform. The products receive stellar ratings on both app stores, and early retention metrics look promising. Customers can expect high-quality code.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Online Rewards is a reward and incentive program software development company. It’s a custom development shop that builds out programs where users can perform an activity to earn points. Then, they can redeem those points in a catalog. I worked as a product manager there for several years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

We hired them to build out native iOS and Android apps that would be complementary to our existing web application.

SOLUTION

What was the scope of their involvement?

KitRUM performed mobile development to create apps that would be integrated with our existing online platform. The solution uses an API backend that is developed inhouse.

Our inhouse architecture group defined the features and functionalities from an API perspective; our inhouse team also provided the designs. KitRUM performed development, business analysis, and project management services. They also collaborated with us about the interface and UX design for the mobile application. 

They shipped dozens of releases over the two-and-a-half-year period that I worked with them. As the API continued to develop over time, KitRUM continued to implement new features into the mobile application.

The app is similar to a social media experience where users can log in and see recognition that their co-workers are giving to each other for birthdays, work anniversaries, etc. It’s a multimedia experience with a newsfeed component. Users can follow people in groups, create recognitions, and give points.

What is the team composition?

I worked with five people in total. The team included a project manager and business analyst, along with an Android developer, an iOS developer. We also engaged a QA resource who executed a lot of regression testing. Around the time I left, we were preparing to engage a design resource as well. We also worked with Vlad (CTO).

How did you come to work with KitRUM?

Vlad was in the United States and got connected to our CEO. He earned the engagement based on the relationship he built directly with our CEO. 

How much have you invested with them?

We’ve invested about $500,000 with the team.

What is the status of this engagement?

We started working with them in the spring of 2017, and I’m sure the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The solution played an instrumental role in the company’s ability to remain competitive.  Users have given good ratings in both of the app stores. 

There were early signs of good usage and retention metrics, which showed that users were enjoying the app. We were able to show that the app drove incrementally more engagement with our existing program on the web app.

KitRUM’s delivery timeframes for new features aligned with our end users’ timeframes for strategic launches, which was a key success measure. They were very reliable in helping us “Wow” our customers within tight timeframes.

How did KitRUM perform from a project management standpoint?

They were always very sensitive to making sure they were aligned on delivery dates. The team always put in extra work to speed up launch dates. There was never a case where we had a delay on a client launch because they weren’t ready. We were managing the project out of the Atlassian Stack, using Jira and Confluence primarily.

What did you find most impressive about them?

The quality of their development was really impressive. The developers, ranging from senior level to younger developers, were really good. 

Are there any areas they could improve?

Online Rewards was producing the UI designs and handing those over to KitRUM to implement. We discovered that our designs weren’t precise enough for the metrics we were chasing after. When I dug into it, I discovered that the designs we were handing over to KitRUM weren’t good enough. 

They should make sure it’s clear who is responsible for each deliverable. That way, there will be no room for misinterpretations about who was at fault for diminished quality. They could push back to the client a little bit more to make sure there’s a higher quality end product.

4.5
Overall Score I would absolutely love the opportunity to work with them again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Development for Document Automation Company

“Their willingness to try new things and come up with solutions we don’t know the answers to are most impressive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2019 - Ongoing
Project summary: 

KitRUM handles product development efforts for a document automation SaaS startup. They're developing the frontend of the solution using JavaScript, React.js, and Angular.

The Reviewer
 
1-10 Employees
 
Idaho Falls, Idaho
Kim Mayberry
CEO, Knackly
 
Verified
The Review
Feedback summary: 

The KitRUM team has been a vital part of delivering the SaaS product. They're easy to work with and implement scrum meetings in their workflow. Their focus on process improvement is a hallmark of their dedicated work. They're a true partner, maintaining task management and meeting deadlines.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a startup called Knackly. We offer a document automation software solution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

We hired them to handle product development for our SaaS solution.

SOLUTION

What was the scope of their involvement?

KitRUM has been developing the frontend of our solution using JavaScript, React.js node, and Angular. Key deliverables include meeting daily scrum deadlines as laid out by our project manager.

What is the team composition?

There are three people that we work with.

How did you come to work with KitRUM?

We found them through an email they sent out.

How much have you invested with them?

We’ve invested around $110,000.

What is the status of this engagement?

Our ongoing partnership began in February 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

KitRUM has been a vital part of our team and in helping us deliver our product. They’ve been extremely great to work with, and we’ll be partners for the foreseeable future. Their team has improved their processes throughout the engagement. What’s more, they implement automated QA testing for us and it has been really helpful.

How did KitRUM perform from a project management standpoint?

They’re doing really well. We’re managing tasks that need to be done, and they’re completing those tasks on time and based upon what we agreed upon. Our teams use GitLab to collaborate.

What did you find most impressive about them?

Their willingness to try new things and come up with solutions we don’t know the answers to are most impressive.

Are there any areas they could improve?

I’ve seen a real improvement in communication and language with our main contact.

Do you have any advice for potential customers?

Make sure to understand the specs you need going into the project. We meet daily via video conferencing for scrum meetings and that’s been extremely helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Financial Security Company

"The enhancements delivered by KitRUM were instrumental "

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - Ongoing
Project summary: 

KitRUM provided full-stack web development. Their team supplied a Ruby on Rails development team to manage and enhance the web application. 

The Reviewer
 
11-50 Employees
 
Pennsylvania
Chief Information Officer, Financial Security Company
 
Verified
The Review
Feedback summary: 

KitRUM's efforts were instrumental in company success and in completing the solution. Project management and communication were effective. Their team was proactive and flexible with requirements. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company provides AI and Machine Learning-based Anti-money Laundering and Financial Crime Detection software solutions to financial services companies. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

We needed a Ruby on Rails full stack developer to continue to enhance our web application.

What were your goals for this project?

Quickly come up to speed on the existing application. Work collaboratively with our Business Analysts on new projects. Communicate effectively and work independently. Deliver new functionality quickly and in a high-quality manner. We also needed someone who was willing to work mostly Eastern US work hours.

SOLUTION

How did you select this vendor?

We were initially contacted by KitRUM via email. The timing was fortuitous as we were looking to change partners. We evaluated two other providers and compared them based on cost and the quality of the individuals they had available. We interviewed the candidates and KitRUM had the candidate with the best fit.

Describe the project and the services they provided in detail.

Full stack Ruby on Rails web application development. The developer reviewed requirements and mockups, developed designs, wrote code, tested code, and deployed to staging environments. Worked with QuantaVerse's Development Managers, BA, QA, and other developers.

What was the team composition?

The was only a single developer at any given time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The enhancements delivered by KitRUM were instrumental in QuantaVerse's customer-facing solution.

How was project management arranged and how effective was it?

Given the small team size, KitRUM personnel worked with QuantaVerse's infrastructure - Pivotal Tracker, BitBucket, Slack, and Zoom. Kitrum management has been consistently proactive in asking for feedback and making sure the developer was meeting expectations.

What did you find most impressive about this company?

Strong candidates and proactive management team.

Are there any areas for improvement?

There was turnover when one developer decided to leave, but KitRUM handled it very professionally and quickly found another strong developer for us to work with.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Music Royalty Management Solution

"KitRUM is very proactive and ready to help in any situation."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2019 - Ongoing
Project summary: 

KitRUM works in tandem with the internal dev team to create an MVP of a royalty distribution system for music artists. The modules encompass metadata matching and membership, usage, and distribution management.

The Reviewer
 
51-200 Employees
 
Barcelona, Spain
Tech Lead, Music Tech Company
 
Verified
The Review
Feedback summary: 

The solution launched with minimal delay, and new costumers are showing interest in adopting it. KitRUM works flexibly, working according to the internal team's project management style.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the tech lead of the back office department of a technology company that offers solutions for the music industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

Several projects related to web development.

What were your goals for this project?

To have a royalty distribution system for neighbouring rights societies.

SOLUTION

How did you select this vendor?

It was recommended by the CEO as they have been working together in other projects.

Describe the project and the services they provided in detail.

The distribution system consists of 4 modules:

Module 1: member and repertoire management. The members of the societies, which are record labels, can sign up to the system, upload their repertoire and manage their rights information.

Module 2: usage management. Societies upload usage information which gets ingested into the system.

Module 3: metadata matching. Usage data is matched against the repertoire database.

Module 4: distribution management. Societies will upload funds information and set up distributions periodically. The funds will be allocated automatically to the members based on the usage data and the rights information provided in module 1 and 2.

Kitrum has provided backend developers and a DevOps.

What was the team composition?

The technical team has been changing over the project. Right now there's 1 frontend developer, 1 full-stack developer, 1 DevOps, 3 backend developers and 1 tech lead. This includes our developers as well.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is going pretty well. We've delivered the MVP solution with minimal delay and there's interest from new customers for adopting the solution.

How was project management arranged and how effective was it?

Project management is handled by us. From Kitrum side, their delivery managers were very responsive and helpful when new resources were necessary.

What did you find most impressive about this company?

How easily it was to get highly experienced developers. KitRUM is very proactive and ready to help in any situation.

Are there any areas for improvement?

I can't think of any.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Scaling Up Platform for FinTech Software Firm

"They are serious, honest, and helpful."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July - Sept. 2019
Project summary: 

KitRUM provided additional development resources to tackle overflow projects for a FinTech firm. They assigned a developer who worked in close tandem with an internal architect as well as other programmers.

The Reviewer
 
51-200 Employees
 
Austria
Software Development Head, Consumer Financial Services
 
Verified
The Review
Feedback summary: 

KitRUM's assistance allowed for timely delivery, and users are happy with the solution's features. The team answered all questions promptly and organized the project well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a software development company for the financial sector and I am Head of Development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

The challenge was, to find an external company to oursource some projects we have no time for. Thereforce we searched for a company who can provide professional developers with a deep understanding of coding and delivering quality

What were your goals for this project?

Goal of the project was to enlarge our current platform with a new functionallity to make the live of the endusers easier. Platform is written in PHP and NodeJS.

SOLUTION

How did you select this vendor?

I had a lot of calls also with different vendors, but selected KitRum because of two things:

  • Pricing is very variable (they really took care about our needs and ideas)
  • They acted and organized everything (calls, bills, helping) in a very professional way

Describe the project and the services they provided in detail.

KitRum provided a developer who was in daily contact with one of our architects and or programmers. They also provided an communication platform to make ongoing discussions more easy.

What was the team composition?

We just had one developer. They found a really good guy which totaly fullfilled our needs, spoke good english and did a great job.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Project was finished in time, people are super happy with the solution we got. It reduces the time they need for specific tasks during their daily working routine.

How was project management arranged and how effective was it?

It was perfect. KitRum answered all our questions, responded in time and organized everything perfectly.

What did you find most impressive about this company?

They are serious, honest, and helpful.

Are there any areas for improvement?

No

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development for Electromyography Systems Company

"KitRUM is keen to do a good job and keep us happy."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
Apr. 2019 - Ongoing
Project summary: 

KitRUM updated an EMG system vendor’s software source code to be compatible with the latest version of Microsoft Visual Studio. They use C++ and industry-specific file formats. The project is ongoing.

The Reviewer
 
1-10 Employees
 
Baton Rouge, Louisiana
Edmund Cramp
President, Motion Lab Systems
 
Verified
The Review
Feedback summary: 

KitRUM delivers consistently quality files and fixes to the client’s source code, addressing all compiler issues. The team shows expertise in Microsoft Visual Studio and is quick to pick up industry-specific knowledge as needed. Their communication, promptness, and diligence stand out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of Motion Lab Systems. We create and sell electromyography (EMG) systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

We had a lot of software from over the last 20 years written by a programmer in early versions of Microsoft Visual Studio. Since the programmer retired, that source code no longer compiles with the current version of Microsoft Visual Studio. We brought in KitRUM to fix it.
 

SOLUTION

What was the scope of their involvement?

We sent KitRUM the original source code we were working with. They then fixed all of the compiler errors. We’re now talking with the team about how to change the way the program works. KitRUM works in C++ and uses a complex file format specific to our industry.

What is the team composition?

I work with one programmer.

How did you come to work with KitRUM?

We received an email from KitRUM suggesting a meeting. We did so and sent them some small programs that they fixed very quickly. They showed they had good experience working with both old and new versions of Microsoft Visual Studio. 

What is the status of this engagement?

The collaboration started in April 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The programmer is working on the third program now. We’ve had to educate him about how to use the file format—it's difficult to grasp without a background in biomechanics, motion capture, and animation. He’s done a good job of it so far. We’re very happy with KitRUM’s work.

How did KitRUM perform from a project management standpoint?

We communicate via email and share code through GitHub. This gives both our side and KitRUM’s side access to the code and to each other’s work. We’ve also spoken on the phone a few times and found that KitRUM speaks excellent English. Everything is going very nicely.

What did you find most impressive about them?

KitRUM is keen to do a good job and keep us happy. They’re decent people to work with.

Are there any areas they could improve?

I could say that I wish our KitRUM programmer understood our file format better, but he knows it better than many manufacturers in this industry. He asks sensible questions that help me figure out which parts of the documentation don’t explain what we’re looking for well enough.

Any advice for potential customers?

Everyone’s situation is different. KitRUM appears to be very flexible and skilled in C++. I would say that if you understand what you want and can communicate that to KitRUM, you’ll see good results.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    I very, very rarely give people a perfect score. KitRUM is very good at what they do.
  • 4.0 NPS
    Willing to refer

Web Architecture for Real Estate Platform

"Their work ethic has been very impressive."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Apr. 2019 - Ongoing
Project summary: 

KitRUM performed backend code development for a real estate services application, modernizing language and delivering test cases for parts of the web app.

The Reviewer
 
1-10 Employees
 
Monument, Colorado
Joe Buczkowski
CEO, LeaseRunner
 
Verified
The Review
Feedback summary: 

Though the development is ongoing, project stakeholders are satisfied with the quality of code provided so far. The KitRUM team is communicative and hardworking, accomplishing everything on schedule and dealing with problems proactively instead of reactively. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

LeaseRunner is a web application that provides listing ads, tenant screening, e-signature leases, and ACH rent collection to landlords throughout the United States. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

We hired KitRUM to do backend code development work.

What were your goals for this project?

The goals for the project included updating a codebase framework, modernizing code, and writing test cases for parts of the web application.

SOLUTION

How did you select this vendor?

A representative from KitRUM originally reached out to us through Linkedin. We discussed what we were looking for in external development help. We found KitRUM to be the right balance of technical expertise and cost.

Describe the project and the services they provided in detail.

They updated parts of the codebase to a new framework, helping to modernizing the code. They also wrote test cases for parts of the web application.

What was the team composition?

The team was composed of one main project manager and one full time backend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Development work is still ongoing.

How was project management arranged and how effective was it?

We communicated through Slack and Chime. We also shared a repository, cloud drive, and cloud test servers.

What did you find most impressive about this company?

Their work ethic has been very impressive. Their managers put a lot of effort into making sure that they are accomplishing what is expected of them. They work proactively, not reactively. Also, the technical expertise and work efficiency of the developer has been impressive.

Are there any areas for improvement?

Although in general their English speaking is quite good, there is still some room for improvement.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Software Development for Psychological Clinical Practice

"KitRUM understood my vision and was able to translate my idea into practice."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Sept. 2019
Project summary: 

KitRUM developed custom software for a psychological clinical practice. The platform would translate quantitative data into a visual diagram for patients to view.  

The Reviewer
 
1-10 Employees
 
Washington, DC
Rachna Varia, PhD
President, Varia Analytics
 
Verified
The Review
Feedback summary: 

The platform allows patients to better understand their data and test results. KitRUM produces high-quality results within a designated timeframe. Their team is creative, adaptable, and understanding.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-owner of MindWell Psychology, a psychological clinical practice in Northern Virginia. I recently started a new company, Varia Analytics, to create software to visually understand neuropsychological testing results.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KitRUM?

KitRum designed new software for Varia Analytics. They created a platform/dashboard that would help translate quantitative data into a visual diagram. They worked with me from Step 1 to completion.

What were your goals for this project?

I wanted to create a visual platform for patients/clients so they could better understand their child's neuropsychological assessments.

SOLUTION

How did you select this vendor?

They reached out to me and after I interviewed several companies, I decided that they best understood what I was trying to create.

Describe the project and the services they provided in detail.

They designed software where standardized scores could be translated into a visual dashboard. It helped compare different neuropsychological constructs so that the client can better understand the data.

What was the team composition?

The project team had about 5-6 people based in Ukraine. We had meet-ups via skype.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I will begin to use the software and hope that my patients can better understand psychological testing data and results.

How was project management arranged and how effective was it?

It was very effective. I worked with a team of software developers. While it was remote, it felt like direct experience.

What did you find most impressive about this company?

KitRUM understood my vision and was able to translate my idea into practice.

Are there any areas for improvement?

No

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for Reporting & Analytics Tool

"They’re great in terms of doing their part professionally without asking too many questions."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jun. 2018 - May 2019
Project summary: 

KitRUM developed an online cloud-based reporting and analytics tool for a shipbroking company. The product reduces manual tasks and sends automatic alerts and updates to employees and clients.

The Reviewer
 
11 - 50 Employees
 
Singapore
Senior Ship Broker, Ship Broking Company
 
Verified
The Review
Feedback summary: 

KitRUM delivered a platform that increases internal efficiency and allows for improved customer service efforts. Led by an engaged CTO, they continue to provide updates and find practical solutions. They mitigate time zone differences with an effective project management approach.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a large shipbroker company, dealing in country markets globally, but based only in Singapore. I am a senior shipbroker.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM?

It is time-consuming for our brokers to input different types of information manually. Compounding that problem, we receive a lot of information in bits and pieces from various parties.

We engaged KitRUM to create an online cloud-based platform with automatically-generated reports and position lists. We wanted this tool also to track cargo in our system and display various sorts of analytics.

We hoped that this tool would allow us to focus more on client relationships. We wanted to do more business, make our service better, and become the most efficient shipbroker.

SOLUTION

What was the scope of their involvement?

KitRUM developed a web-based portal for our company. It features automatic alerts and reminders that cut down on costly human mistakes. The platform also sends emails and updates to our clients to notify them of deadlines and other information.

What is the team composition?

I initially spoke with Vlad (CTO, KitRUM), but there were up to 10 people assigned to the team at its peak. We typically worked with around six people, though.

How did you come to work with KitRUM?

We reviewed a few local providers based on referrals, but I met Vlad through another connection. The first providers were responsive and showed signs of interest in our business, but KitRUM responded the best to our message and our problem. We gave them a task and an idea of what we needed, and they were committed to delivering it.  

How much have you invested with them?

We spent $150,000 on the bulk of the development. We’re continuing to invest in the platform.

What is the status of this engagement?

We started working with KitRUM in June 2018, and I’d say that the collaboration is ongoing. It took about a year to create the platform. We’re still finding new ways to improve the product, but I hope we’ll be done before 2019 is over.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform has allowed us to connect more with our clients, and the quality of our information has improved at different levels.

The product has been helpful for our claims department, in particular. Brokers just do business, but the claims staff has tasks that take much more time and effort. A lot of automation has come into play now so that they can do more with less stress.  

We’re getting there, in terms of what we wanted to achieve, but I think it would be fair to see how it goes in one year. Right now, it’s difficult to say how much money we’ve made through the aid of the system, but we’re getting there with our predictions.

How did KitRUM perform from a project management standpoint?

We initially talked more through emails and then moved to phone calls and WhatsApp, where they give us quick updates and feedback. We use Skype if we need to speak in groups. We were initially concerned about the time difference between our offices, but we’ve worked around it well. KitRUM opens once we finish with lunch, so we work together at that time. We can leave them with tasks before our day is over, and they deliver them by our opening the next day.   

What did you find most impressive about them?

They’re great in terms of doing their part professionally without asking too many questions. They learned about our business and put themselves in our shoes. There are a lot of people here working crazy hours, and there’s no option to ask questions a second time; people get irritated, and they don’t have much time.

KitRUM was quick and super sharp on the delivery, and I’m surprised at how quickly they understood our goals. I believe they mentioned they’d dealt with a cargo shipping business before, and maybe that helped them with our project. I was surprised at how fast they, as IT people, understood what we needed and delivered what we needed without spending too much time.

Are there any areas they could improve?

By no means is this a complaint, but I think they have the potential to become big global players. They don’t yet have a presence in Asia, but I think they could benefit significantly from that. One of the next steps for them could be to get people here permanently. I hope they get here soon, and I wish them all the best.

Do you have any advice for future clients of theirs?

It’s important to explain the main idea and set the project goals clearly. Vlad should be kept in the loop for quick feedback. Everything will go quickly and efficiently after that. Vlad is happy to supervise and be on the ball.

5.0
Overall Score We had a great experience overall.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended them.

Software Development for Electronic Device Manufacturer

"I can always get to management right away."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2019 - Ongoing
Project summary: 

KitRUM provides outsource programming services on an ongoing basis. Their most recent project is a wi-fi based control board that uses C coding language.

The Reviewer
 
1-10 Employees
 
Greensboro/Winston-Salem, North Carolina
Gary Nalven
President, Linor Technology
 
Verified
The Review
Feedback summary: 

The team’s output meets its benchmarks and they continue to be a valuable asset. They’re easy to contact and their workflow is easy to predict. KitRUM is always honest about its capabilities.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Linor Technology. We’re a C corporation in North Carolina and we design and manufacture electronic devices. Our key device is a network-enabled control, which we sell to a number of industrial users.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KitRUM ?

We’re in an expansive period and were looking for various types of support in the development area. We needed some outside programming services, although almost everything we do is an in-house function.

SOLUTION

What was the scope of their involvement?

We use what’re called “embedded processors”, and they’re microcontrollers that’re designed into a product to do various control functions. We hired KitRUM to help with this type of specialized design.

The main thing they’re working on is a Wi-fi based control board. Essentially, it’s C language programming that enables Wi-fi to connect and report on various statuses of our board under-tabs.

We’ve also discussed web and app development, but we haven’t started those projects.

What is the team composition?

We work with one developer.

How did you come to work with KitRUM?

I reached out to several vendors, and their sales representatives claimed to be able to do specialized C language programming. I was very disappointed when I learned that most of them couldn't do it, and it was a colossal waste of time.

When I connected with KitRum through an online search, I was wary of dealing with another outside firm. They agreed to start the work without a formal contract. This was so I wouldn’t have to go through the additional expense of having my lawyer look it over before I actually decided I wanted to work with them.

We made an agreement for us to start with one programmer. Overall, I liked their business practices. They use PayPal for payment purposes, which was much easier than a bank transfer for us. Everything seemed to fit nicely and they appreciate small businesses.

How much have you invested with them?

We’ve invested over $25,000 in total. Their fee is $6,000 ­­­– $8,000 per month.

What is the status of this engagement?

We started in February 2019, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I work a schedule with the programmer, and he provides me with weekly updates. I just put the C code into my development system and I’m able to look at what they’ve done; I'm satisfied that their work meets our standards.

It’s been successful for me so far because I can look on the schedule and know when to expect the code to come in.

How did KitRUM perform from a project management standpoint?

I do most of the project management by myself, and I treat my KitRUM programmer just like one of my staff.

They actually have project managers that make sure things get done, but I’ll only go through them if I have an issue planning something. We typically communicate over Skype.

They also deliver a documented weekly update, so I know what they’ve done.

What did you find most impressive about them?

The main thing for me is that they’re honest about their abilities, which is great, because it would be a waste of time, otherwise. They deliver when they say they’re going to deliver. If I need to get to somebody online, there’s never a problem. I can always get to management right away. They’re a significantly bigger company than we are, but they’re always responsive. I’m looking forward to a long-term relationship with them.

Are there any areas they could improve?

No, at this point I can’t think of anything. They’re not necessarily perfect, but I think we have a good relationship today.

Do you have any advice for potential customers?

For technical programming, it’s important to have someone in-house to understand what the project is and what’s involved.  For me, they make a good development partner when they do the heavy lifting and we do the design and testing.

5.0
Overall Score They’re dependable, reliable, and available.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their scheduling is dead on.
  • 5.0 Cost
    Value / within estimates
    Cost We pay much less than we would if we had someone on staff.
  • 5.0 Quality
    Service & deliverables
    They’ve been very reliable.
  • 5.0 NPS
    Willing to refer
    I’ve recommended them before.