KitRUM

Please describe your company and your position there.

ArtWevKharkov - creation of online stores and sites for small businesses. Position in the company: wordpress expert.

For what projects/services did your company hire KitRUM?

It was necessary to redesign the existing site and develop a CRM internal accounting system.

What were your goals for this project?

Facilitation of the system of accounting for internal developments among the existing staff.

How did you select KitRUM?

The choice fell on KitRum among many companies due to the excellent location of the company in our city.

Describe the project in detail.

Taking into account all our needs, KitRum has developed an excellent automatic accounting system from scratch especially for us. There are no other similar products on the market due to the specific focus of our business. All our requirements were taken into account and everything was done in the best possible way.

What was the team composition?

For the implementation of our project, the KitRum company allocated 4 people to work with us:

• Organizer
• A UI/UX Designer 
• Programmer
• SEO Specialist

Can you share any outcomes from the project that demonstrate progress or success?

After the implementation of KitRum development, according to our conservative estimates, the task execution time decreased by 23%. At 34% of age, the productivity of the advertising department employees. Consequently, the activity of our clients has increased by about a quarter (25%).

How effective was the workflow between your team and theirs?

The team listened to our ideas and literally put everything into practice at the programmatic level. Even our delusional ideas have found application in software.

What did you find most impressive about this company?

KitRum has become an icon of responsiveness, patience and, of course, high professionalism for us.

Are there any areas for improvement?

KitRum and I went so smoothly that I don't even know what to recommend to them ... Just keep it up!

Introduce your business and what you do there.

SKAARHOJ is an electronics manufacturing company for the TV industry and we’re based in Denmark. I’m the CEO, and we have a 30-person team.

What challenge were you trying to address with KitRUM?

We wanted to expand and stabilize our software development team.

What was the scope of their involvement?

KitRUM is providing frontend web development, embedded development for electronics software, and hardware development and review as well. KitRUM is engaged with us on an ongoing basis. They’re like part of our software team, moving from project to project within our company.

One of our projects is writing network connectivity drivers for our hardware. They’ve also written drivers to connect our hardware to external equipment like cameras and video switches. Another project is creating web UIs for controlling our electronics.

What is the team composition?

We’re working with three people from KitRUM; two senior developers and one middle developer. We deal directly with them, but our fourth contact would be a delivery manager.

She checks in with us regularly to make sure everything’s good. We generally don’t need to be in touch with her, because the developers are integrated into our team, which does consist of people from other locations than our office. We’re a distributed global team, and KitRUM is a part of that.

How did you come to work with KitRUM?

Someone pitched us KitRUM services via email so we didn’t have to research the market. They were specific in saying that their team members wouldn’t require babysitting, and that sounded great to us because we didn’t want to have strong management for them. They had to be self-reliant and able to go on for periods of time without having to interact with a manager.

How much have you invested with them?

We’ve spent around $120,000, so far.

What is the status of this engagement?

We started working with KitRUM in October 2020, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The success is measured through their ability to establish a good working relationship with their project leaders and other developers, also by how accurately they interpret the tasks they’re given.

We give them informal tasks that aren’t structured with strong descriptions, and I’ve been impressed by their ability to pick those up, interpret them correctly, and deliver results. KitRUM has required little maintenance, and that was a key metric we were looking for.

How did KitRUM perform from a project management standpoint?

They’re skilled and responsible people. The two senior developers are great in terms of communication. Though one is less strong in communicating, their other traits and work ethic make up for it. All three are great at sticking to deadlines.

On the technical side of things, we’re using Jira for project management, and the languages used for embedded systems are C++ and Golang.

What did you find most impressive about them?

They’re self-driven, and they integrate easily into our team. They’re submissive to the leadership we provide, and they deliver high-quality results. They’re creative even working under someone else’s plans. They propose solutions beyond the scope, so they provide more value than just hard work. KitRUM has a strong skill set, and they’re great team players.

Are there any areas they could improve?

I haven’t thought much about that. If anything, an area to improve would be the language barrier that sometimes exists. In our case, KitRUM is straight-up about it from the beginning, so they aren’t trying to sell us something without making us aware of it.

Nonetheless, the developers we’re working with are proficient enough to not let that be a problem. I don’t have any points of clear improvement to mention; they’ve been very transparent.

Do you have any advice for future clients of theirs?

My advice is to give them a chance to prove that they can do what they say. That’s what we did, and we haven’t had negative surprises. KitRUM has done everything they promised to do.

Please describe your company and your position there.

I’m a Chief Product Officer at a product company. We’re building a cloud streaming platform for the gaming and construction industries.

For what projects/services did your company hire KitRUM, and what were your goals?

We needed to build a mobile app endpoint detection and response (EDR). We provide app publishers with information about end-users’ devices on which their app is running.

How did you select KitRUM and what were the deciding factors?

I knew Vlad (CTO at KitRUM) personally, and I heard a lot about their expertise and projects they’ve done for other companies. I investigated their case studies, rate cards, etc., and decided to move forward.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After we decided on the scope of the project, we signed an NDA and started development. We finished the early product’s version in two months. The KitRUM team developed a cloud streaming platform. Once we learned that the first product was pretty successful, we decided to ask KitRUM for help with the next two projects (a kind of Endpoint Risk Management). Our products have been published for five months, and we’re going to build new features and expand into new markets.

How many people from the vendor's team worked with you, and what were their positions?

Two back end developers, one front end + project manager from KitRUM’s side.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We prepared a requirement document for our product and reached out to a few software companies to do test work. We saw that KitRUM completed it faster and more qualitatively than other vendors. I was also impressed by their communication style and project management.

Describe their project management style, including communication tools and timelines.

We successfully delivered the product directly to the end-users because of the PM’s endless commitment. He realized our needs and turned them into understandable requirements for the developers. We received regular updates, status, and ideas on how we could improve the current version. He did an incredible job of providing perfect service at a pretty reasonable price.

What did you find most impressive or unique about this company?

Their biggest strength was their communication and ability to understand our needs. They did their best to finish tasks even before it was specified in the timelines. I truly like the way they did their job. It’s more than just delivering a quality product, it’s about human interaction and support.

Are there any areas for improvement or something they could have done differently?

I would change nothing, guys are definitely great professionals.

Please describe your company and your position there.

I am the founder and CEO of the company

For what projects/services did your company hire KitRUM, and what were your goals?

Our web site was designed on the Craft CMS years ago. Over the years, many of our design elements were hard-coded, which had the unfortunate side effect of our marketing personnel requiring developers any time we needed to make a change.

Like most companies of our size, developers are constantly backed up and needed on higher priority tasks, which meant that nobody was happy. Marketers weren't able to experiment to the level that they wanted, and developers were constantly getting nagged to work on simple web site projects to the detriment of their real work.

We resolved to overcome this problem by migrating to Wordpress. As with any project of this magnitude, we had several internal pages, and several hundred blog posts to migrate.

How did you select KitRUM and what were the deciding factors?

KitRUM was able to deliver solid, with a reasonable price, talented people with great English skills to handle the technical back-end as well as project management internally.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before we made other improvements to the site, we first wanted to recreate the look and feel that had existed prior. The problem wasn't the design of the site, it was the maintainability.

So, we first had to create a staging/test environment, then design and code the modules to appear identically to the old design. After that was approved, we began the process of migrating the content and error checking each page. We then went to production, and it all happened flawlessly.

How many people from the vendor's team worked with you, and what were their positions?

We worked primarily with 2 people, the JS/Wordpress developer and the project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We accomplished what we set out to do. The site is now infinitely more maintainable by our marketing team, and not developers. While the benefit has not been calculated from a dollar ROI standpoint, it helps our lead gen and selling ability to run more targeted experiments.

Describe their project management style, including communication tools and timelines.

We had a weekly check-in with the project team. Each check-in contained demos and checking progress against the deadline. We shared to-do's, credentials, permissions, and progress against JIRA cards.

What did you find most impressive or unique about this company?

They had great project management, skilled developers, excellent English fluency, and great communication skills. The developers not only were able to execute against our wishes, but also to consult on best practices, resulting in superior, future-proofed site architecture.

Are there any areas for improvement or something they could have done differently?

No. They operate exactly as I would in their position.

Please describe your company and your position there.

We as Document.One GmbH are a sub-company of Braintribe and providing specialised software solutions for our customers. My position: Delivery and Project Management

For what projects/services did your company hire KitRUM?

We got one project from one of our most important customers to transform word documents to html templates which later will be used by our specialised software solution.

What were your goals for this project?

To deliver as fast as possible, provide a perfect service to the customer (also in their language) and also prepare a software solution for future template projects with the customer.

How did you select KitRUM?

I knew KitRUM from my previous company. Worked together with them and was super satisified.

Describe the project in detail.

Given raw word documents with tables, data, graphics - should be transformed to html files with a logical and reusable structure.

What was the team composition?

We hired two intermediate developers from KitRUM who have been supported from one Senior Architect from our side. Together we are in ongoing communication with the customer.

Can you share any outcomes from the project that demonstrate progress or success?

After one onboarding week, the KitRUM team was already providing results not only to us, but also to the customer.

Both, we and customer, have been super satisfied, not only by the quality but also by the quantity, especially because the most intense timespan of the project has been during vacation time (christmas and new years eve).

How effective was the workflow between your team and theirs?

The KitRUM team is always available for questions and calls. Not only the two developers we hired, but also their project manager.

What did you find most impressive about this company?

The super fast response after my first email and also how fast their management provided developers.

Are there any areas for improvement?

No. Perfect service, nice price, nice qualified people.

Please describe your company and your position there.

I’m a Fonder at a content bureau. We’re a creative team that builds content strategies. As a part of the main concept we write the meaningful text for every kind of business, do branding and brand positioning.

For what projects/services did your company hire KitRUM, and what were your goals?

We want KitRUM to help us build a custom-designed website and add connections with the list of internal systems.

How did you select KitRUM and what were the deciding factors?

Before I hired KITRUM, I worked with an agency that can’t get my idea. I lost time and money for terrible quality and I hadn’t get the final product. I know Vlad personally; he is a CTO of KitRUM, I know a few of their clients and I heard that KitRUM delivers a perfect quality of work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We decided to build a website using PHP and WordPress. The tricky thing was that we had tons of the content (texts, images, videos, films) that we need to put in place on our website. Also, we have a short time frame — I need a website to be ready in 3 months. We considered the range of work in 2 days and in 1 week the designer built a mockup wor the whole website with multiple pages. All the stages were completed by the time we discussed them in the very beginning.

How many people from the vendor's team worked with you, and what were their positions?

It was 3 people: 2 developers and 1 designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is live now and I’m happy with the quality. It has a perfect clean design and perfect functionality just as I want it to be. KitRUM team does even more than I asked from the beginning. And the most important thing is they never complained about deadlines.

Describe their project management style, including communication tools and timelines.

We used Hangout to make weekly calls with the team to discuss the process and plans overall. Actually, the team was pretty independent and I like it. They added new ideas and fresh visions all along the way.

What did you find most impressive or unique about this company?

I was struck by the fact that they are so fast and well-coordinated. I mean their performance is outstanding — the mockups for 10 pages were ready in 1 week. Dima who was our designer on the project had a bunch of brilliant ideas which I’ve never thought about. And we’ve implemented them all. I was also impressed by the development work. Cooperation with KitRUM it’s about quality and comfort.

Are there any areas for improvement or something they could have done differently?

Couldn’t think of any.

Please describe your company and your position there.

I am a Project Manager leading a project related to the development of an education platform. My company participates and develops different software and platforms all related to online education.

For what projects/services did your company hire KitRUM, and what were your goals?

Our need to increase the technical expertise of the team made us to contact KitRUM. With KitRUM we have been able to increase the technical expertise and knowledge of the team gaining independency and increasing the confidence our client has on us.

How did you select KitRUM and what were the deciding factors?

We found them through the Interned and based on the nice comments we heard about them. We were considering some other partners too. KitRUM focus on results, the transparency and agility of their employees and the successful results we got from the candidate they provided us were key to select them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They design, develop and provide support to the improvement of our client's online authoring application. The main team they participate is a maintenance team. With KitRUM partnership we have improved the technical knowledge of the team, we have improved client communication and satisfaction. The results we are getting with them have more quality than they had before and we have reduced back and forth with the client.

How many people from the vendor's team worked with you, and what were their positions?

There are two people working with us. One of them has the role of technical lead. The other one is a senior software developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team is happy with the contribution that KitRUM employees provides to the team. Our client is happy with the results we are giving them after KitRUM employees joined the team. Our velocity has improved and we are able to reduce the support time and get things done quicker.

Describe their project management style, including communication tools and timelines.

We communicate through Teams. Our communication is fluid and agile. We are meeting every two weeks to share expactations and feedback. The feedback is always listened and actions are taken based on that feedback.

What did you find most impressive or unique about this company?

Transparency and great results.

Are there any areas for improvement or something they could have done differently?

We are happy enough with KitRUM contribution so far. Every feedback was listened and considered and we saw results quickly.

Please describe your company and your position there.

Adjust is the industry leader in mobile measurement and fraud prevention. By making marketing simpler, smarter and more secure, we empower data-driven marketers to succeed.

My position is Head of Network Operations. Our team is 24/7 at the heart of Adjust’s measurement, automation and fraud prevention suits, monitoring and listening in for incidents and irregularities.

For what projects/services did your company hire KitRUM?

We hired KitRUM as managed IT Service, an outsource team performing Network Operations.

What were your goals for this project?

KitRUM was responsible for assuming the role of an outsourced Network Operations team for March-December 2020 period.

How did you select KitRUM?

After a series of thorough considerations different aspects such as customer satisfaction, quality service delivery, good value for the price were considered as the most important and KitRUM was defined as a “go to” option.

Describe the project in detail.

This gave us necessary time to build a team of specialists for managing this service internally.

What was the team composition?

Staff: x4 engineers, x1 team lead, Project Management: x1 delivery manager, x1 client partner

Can you share any outcomes from the project that demonstrate progress or success?

Adjust managed to cover 24/7 support of internal infrastructure during weekends and holidays. This gave us necessary time to build a team of specialists for managing NOC services internally.

How effective was the workflow between your team and theirs?

Team lead, delivery manager and client partner were available by call and email. All requests and questions were resolved promptly.

What did you find most impressive about this company?

KitRUM’s readiness to communicate and provide the required level of service led to customer satisfaction.

Are there any areas for improvement?

KitRUM’s level of support and service delivery was quite enough for our project.

Please describe your company and your position there.

I’m a technical lead at a healthcare company. We’re building an app for data collection and payments.

For what projects/services did your company hire KitRUM?

We want KitRUM to help us build a custom-designed app with AI included.

What were your goals for this project?

The goal of the project was to build pretty complicated app within a tight deadline

How did you select KitRUM?

We decided to search for a trusted development partner based on reviews and testimonials from previous clients. Therefore, we found that KitRUM is one of the best React Native developers in Florida according to Clutch reviews. So we decided it’s worth trying.

Describe the project in detail.

We began with a simple consultation. We learned from many sources, like Clutch and so on, that KitRUM has the necessary expertise in React Native development.

Since we got strong support from KitRUM, we decided to choose three developers from their team to enhance our in-house dev crew. We discussed the scope of work and just in 1.5 weeks they sent us a UI mockup with various options. All the tasks were delivered on time according to initial deadlines.

We made everyday calls with the team and--this was a surprise for me -- maintained nighttime calls (since we had an 8-hour time difference). We also had weekly Hangout calls with the PM and it kept me confident in terms of getting a flawless delivery.

What was the team composition?

Firstly, we hired one starter lead who set up the environment. Then we hired four senior react developers.

Can you share any outcomes from the project that demonstrate progress or success?

The best evidence is that we started with a basic idea and now we’ve got a ready-to-use app built in almost 8 months. It was incredible that we had around 2000 downloads from the AppStore in the first week after launching. So we’re more than satisfied with the results.

How effective was the workflow between your team and theirs?

We used Slack, Jira, and Hangout calls to communicate and share reports. We also visited the KitRUM office once just to meet personally and discuss all the things in more detail. They were on schedule with every task.

What did you find most impressive about this company?

I was impressed by their strong tech background and market experience. The guys were skilled not just in writing code but also in some bottlenecks and gaps in our industry.

I’ve made my best possible choice by picking KitRUM for this project. A few months after we finished the project, I came to KitRUM with a request to fix a problem. They did it fast and for free. It’s about the quality of work rather than money.

Are there any areas for improvement?

Nothing to say. It's a great pleasure to work with KitRUM. I believe we’ll have even more common projects in the future.

Introduce your business and what you do there.

Online Rewards is a reward and incentive program software development company. It’s a custom development shop that builds out programs where users can perform an activity to earn points. Then, they can redeem those points in a catalog. I worked as a product manager there for several years.

What challenge were you trying to address with KitRUM?

We hired them to build out native iOS and Android apps that would be complementary to our existing web application.

What was the scope of their involvement?

KitRUM performed mobile development to create apps that would be integrated with our existing online platform. The solution uses an API backend that is developed inhouse.

Our inhouse architecture group defined the features and functionalities from an API perspective; our inhouse team also provided the designs. KitRUM performed development, business analysis, and project management services. They also collaborated with us about the interface and UX design for the mobile application. 

They shipped dozens of releases over the two-and-a-half-year period that I worked with them. As the API continued to develop over time, KitRUM continued to implement new features into the mobile application.

The app is similar to a social media experience where users can log in and see recognition that their co-workers are giving to each other for birthdays, work anniversaries, etc. It’s a multimedia experience with a newsfeed component. Users can follow people in groups, create recognitions, and give points.

What is the team composition?

I worked with five people in total. The team included a project manager and business analyst, along with an Android developer, an iOS developer. We also engaged a QA resource who executed a lot of regression testing. Around the time I left, we were preparing to engage a design resource as well. We also worked with Vlad (CTO).

How did you come to work with KitRUM?

Vlad was in the United States and got connected to our CEO. He earned the engagement based on the relationship he built directly with our CEO. 

How much have you invested with them?

We’ve invested about $500,000 with the team.

What is the status of this engagement?

We started working with them in the spring of 2017, and I’m sure the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The solution played an instrumental role in the company’s ability to remain competitive.  Users have given good ratings in both of the app stores. 

There were early signs of good usage and retention metrics, which showed that users were enjoying the app. We were able to show that the app drove incrementally more engagement with our existing program on the web app.

KitRUM’s delivery timeframes for new features aligned with our end users’ timeframes for strategic launches, which was a key success measure. They were very reliable in helping us “Wow” our customers within tight timeframes.

How did KitRUM perform from a project management standpoint?

They were always very sensitive to making sure they were aligned on delivery dates. The team always put in extra work to speed up launch dates. There was never a case where we had a delay on a client launch because they weren’t ready. We were managing the project out of the Atlassian Stack, using Jira and Confluence primarily.

What did you find most impressive about them?

The quality of their development was really impressive. The developers, ranging from senior level to younger developers, were really good. 

Are there any areas they could improve?

Online Rewards was producing the UI designs and handing those over to KitRUM to implement. We discovered that our designs weren’t precise enough for the metrics we were chasing after. When I dug into it, I discovered that the designs we were handing over to KitRUM weren’t good enough. 

They should make sure it’s clear who is responsible for each deliverable. That way, there will be no room for misinterpretations about who was at fault for diminished quality. They could push back to the client a little bit more to make sure there’s a higher quality end product.