KITRUM

BACKGROUND

Please describe your company and position.

I am the CEO of Postdata

Describe what your company does in a single sentence.

DS & AI Solutions development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• Consultancy
• Sales

SOLUTION

How did you find KITRUM?

LinkedIn

Why did you select KITRUM over others?

• Great culture fit
• Company values aligned

How many teammates from KITRUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborated with Kitrum on a project involving building a chatbot assistant. Their team demonstrated high technical expertise and a strong commitment to delivering quality solutions. Each team member actively engaged in technical discussions and contributed valuable insights. For example, even their designer possessed sufficient technical skills to help build a Retrieval-Augmented Generation (RAG) system. Their collaborative approach and deep technical knowledge made them a reliable partner for our project

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The client was highly satisfied with the results. All deliverables were completed on time, enabling the client to scale their business efficiently. The project’s success was demonstrated by timely execution, improved operational capabilities, and enhanced scalability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KITRUM's project management is highly flexible, adapting well to changes and various situations. They consistently deliver on time while proactively proposing different options and solutions. Their team is open to discussion and always willing to negotiate to find the best approach for the project’s needs.

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Kitrum was their exceptional technical expertise, flexibility, and collaborative culture. They foster a friendly and supportive environment, always remaining open to help and provide solutions whenever needed.

Are there any areas for improvement or something KITRUM could have done differently?

There’s nothing significant that needs improvement. Kitrum has been exceptional in every aspect, and we truly appreciate their dedication and expertise.

BACKGROUND

Please describe your company and position.

 I am the Managing Director of an education company 

Describe what your company does in a single sentence.

We are an app that helps young students learn complex STEAM topics by breaking them down into bite-sized interactive lessons that they can seamlessly blend with their physical space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• Setup backend APIs
• Web app interface

SOLUTION

How did you find KITRUM?

LinkedIn

Why did you select KITRUM over others?

They have a lot of experience in AR/VR development

How many teammates from KITRUM were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:
- Module Management: Teachers can browse and add modules to lessons.
- Lesson Creation & Management: Teachers can create, save, launch and reuse lessons with their names associated.
- Participation Tracking: Teachers track student joins and completion times.
- Automation: System generates unique lesson codes and tracks participation.
- Lesson Search: Teachers retrieve and filter lessons by name.
Key Deliverables:
- Interface: Module browser, lesson builder
- Lesson Launch: Unique code generation and participation metrics.
- Tracking & Reports: Post-lesson analytics with scalability in mind
- Lesson Retrieval: Search and reuse functionality.
- System Backend: Automate code generation and participation tracking.
- Deployment: Tested and deployed system on AWS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes for the application and backend development include the seamless integration and functioning of key features such as automated unique code generation for lessons, tracking of student participation and data retrieval for lesson reuse. Backend success is reflected in system reliability, with high uptime rates and minimal errors in processes like code distribution and participation tracking. Scalability was demonstrated by the smooth handling of concurrent user sessions during lesson launches. Development also achieved optimised database queries enabling lesson searches and retrievals, while robust APIs ensured efficient communication between the frontend and backend systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was super organised and self-initiating, as we had expected, ensuring smooth progress throughout the project. They consistently delivered items on time, demonstrating a clear understanding of priorities and timelines. Eugene fit perfectly with the small team, quickly aligning with our workflows and contributing effectively to the collaborative environment. His proactive approach and responsiveness to our needs made the entire process efficient. 

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Kitrium was Maryna's initial responsiveness and ease of communication with the rest of the team, even with the challenges of working across different time zones. They were incredibly knowledgeable and clearly knew their stuff, delivering high-quality work with confidence and expertise. Their ability to seamlessly handle both technical challenges and collaboration made them stand out.

Are there any areas for improvement or something KITRUM could have done differently?

We had a good experience so cannot comment on this.

BACKGROUND

Please describe your company and position.

I am the Project Manager of a fleet management company

Describe what your company does in a single sentence.

Advanced fleet management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• To provide specialized backend development skills for a particular project, ensuring the architecture is robust, scalable, and aligned with best practices.
• To support the internal development team in meeting project timelines by contributing to the backend development, ensuring that milestones are met without compromising on quality.
• To bring in their expertise in solving complex technical challenges that arise during the development process, especially those related to backend systems.
• To assist in the development and integration of APIs, ensuring seamless communication between various components of the application.

SOLUTION

How did you find KITRUM?

• Online Search
• Other

Why did you select KITRUM over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KITRUM were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Backend Support for Maintenance App in a Fleet Management Software:
  • Scope of Work:
    • Develop and enhance the backend infrastructure for the Maintenance app, which is a critical component of the broader fleet management software.
    • Implement features that enable efficient tracking, scheduling, and reporting of vehicle maintenance activities.
    • Optimize data storage and retrieval processes to ensure fast and reliable access to maintenance records.
    • Integrate the Maintenance app with other modules of the fleet management system, ensuring seamless data flow and communication.
  • Key Deliverables:
    • Fully functional backend services supporting the Maintenance app.
    • API endpoints for data interactions between the Maintenance app and other system components.
    • Documentation detailing the backend architecture, API usage, and maintenance procedures.
    • Test cases and quality assurance reports to validate backend performance and reliability.
• Datalake Project to Create Dashboards for Data Analysts on Quick Site:
  • Scope of Work:
    • Develop a data lake infrastructure to aggregate and store vast amounts of data from various sources, enabling data analysts to perform in-depth analysis.
    • Design and implement data pipelines to efficiently process and transfer data into the data lake.
    • Create backend services that facilitate the generation of dashboards on Quick Site, providing data analysts with intuitive and interactive visualizations.
    • Ensure data security, integrity, and compliance with relevant data protection regulations.
  • Key Deliverables:
    • A robust and scalable data lake capable of handling large datasets from multiple sources.
    • Data pipelines that automate the ingestion and processing of data.
    • Backend services integrated with Quick Site for real-time dashboard generation.
    • Documentation covering data lake architecture, data flow processes, and usage instructions for analysts.
    • Security protocols and compliance reports ensuring data privacy and protection.
• Payment System Updates for Third-Party Software 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had an excellent experience working with KITRUM. The team's expertise, professionalism, and attention to detail made a significant positive impact on our projects. Highly recommend!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their backend developer delivered high-quality work across multiple projects, consistently meeting deadlines and exceeding our expectations.

What was your primary form of communication with KITRUM?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication and quality developer

Are there any areas for improvement or something KITRUM could have done differently?

NA

BACKGROUND

Introduce your business and what you do there.

I'm the managing partner of Mindecs, a software engineering company that cooperates with different brands as a staff augmentation partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KITRUM?

As mentioned, we mostly provide staff augmentation services. However, we sometimes receive requests to undertake full development projects. In these cases, it's very likely that we outsource a partner to deliver those projects for us. For this engagement, we had two important projects in fintech and IT management, so we needed more people to join us quickly. We required a trusted partner like KITRUM to help us with that task.

SOLUTION

What was the scope of their involvement?

We've been working with KITRUM for the last three years. Recently, they collaborated with us on two big projects. The first project was a Ruby-based backend development of a project management software intended to assist developers in improving software development lifecycles.

KITRUM developed the entire backend of that product using Ruby, as well as JavaScript for the database. Their work included backend engineering and testing implementation after deployment. Moreover, they were in charge of creating API documentation for clearer communication in case of future development work. The team also provided deployment support for the product's launch.

The second project is in the fintech domain. KITRUM has worked with us to create web and mobile versions of a financial platform using React and React Native, as well as some DevOps integrations. The deliverables have included a web app built in React and a mobile app built in React Native. Additionally, they've helped us with functionality testing, integration testing, documentation, and deployment support.

In addition to that, we've worked with KITRUM to develop a DevOps methodology for the maintenance of our CI/CD pipelines. We've also provided them with multiple environments for the integration of our security practices. The technology stack we use for our projects includes AWS, React, Scala, PHP, and React Native.

What is the team composition?

We've worked with around five teammates from KITRUM. Their team includes a project manager and some developers.

How did you come to work with KITRUM?

As mentioned, we've been working with KITRUM for a long time. We originally found them through an online search. Initially, we started working with them on small projects. We eventually started giving them bigger projects. Now, we send them some projects to work on, and they also send us some other projects. We've become partners over time, and we even exchange capabilities when required.

What is the status of this engagement?

We began working with them in January 2021, and our partnership is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

KITRUM is very proactive. They don't blindly do the job; instead, they try to analyze and dig deeper into the problem and propose best practices whenever possible.

How did KITRUM perform from a project management standpoint?

KITRUM is very good at communicating. They're transparent about progress and team management, and they deliver on time. Moreover, their work fits our budget. As for collaboration tools, we use Slack, Jira, Zoho People, ClickUp, and email. We also use other messaging apps like Skype to communicate. From time to time, we have virtual meetings on Google Meet to sync ups and demos.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Valia (Head of Partnership) and Alina (Partners Manager). They're very good managers and very responsive. They've managed every project from beginning to completion.

What did you find most impressive about them?

KITRUM is very responsive and responsible. They stand out from the crowd because they always deliver top-notch work on time and on budget, which is the most important focus of any agency or investor. Clients want their development partners to deliver what they expect on time and on budget. That's what KITRUM does for us, and that's why we've continued working with them.

Are there any areas they could improve?

The fact that we've continued our relationship with KITRUM means that we're very happy with them and are ready to develop our existing relationship further. Of course, everyone has room for improvement, but I can't think of anything specific KITRUM could improve.

Do you have any advice for future clients of theirs?

Talk to KITRUM as soon as possible and tell them about your problem. You can be sure that you'll be in the hands of a good company because they've delivered many great products not just for us but also for many other companies. Be very clear about your goals and ideas, and KITRUM will take care of the rest.

BACKGROUND

Please describe your company and position.

I am the Head of Business Development of Rivo Agency

Describe what your company does in a single sentence.

Rivo Agency creates mobile and web applications, websites, and e-commerce projects to make the client's businesses more effective. I am a CTO at Rivo Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

Rivo Agency has been working with Kitrum since 2020. Together, we created a number of marketing-oriented websites.

SOLUTION

How did you find KITRUM?

• Clutch Site
• Other

Why did you select KITRUM over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from KITRUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kitrum cooperated with Rivo Agency to build best-in-class converting, customer-friendly, and informative consumer-facing websites for a big marketing company. Main outputs:

• front-end using WordPress, PHP, JavaScript, and React;
• design mockups or prototypes created with Adobe XD and Figma;
• manual Testing;
• documentation creation;
• Project Management.

Techstack: 

• WordPress
• PHP
• Python
• JavaScript
• Manual testing
• Symphony
• Adobe XD
• Figma
• React

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Kitrum's team helped clients improve and rebuild numerous websites, and we are still working together on the new items. The Kitrum team's dedication and proactive approach ensure that clients experience a seamless partnership. It translates to transparent progress tracking, on-time product delivery, precise and effortless communication, and the foundation for a robust and long-term relationship.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kitrum fostered a collaborative and transparent work environment. Straightforward communication tools like Zoho People, Slack, Jira, Asana, and ClickUp kept everyone on the same page throughout the project. This open communication ensured that everyone understood the project goals and created a sense of teamwork. 

No matter the obstacle, Kitrum's prompt responses via message, email, or virtual meetings ensured any roadblocks were swiftly addressed, keeping the project on track and all parties informed on time.

What was your primary form of communication with KITRUM?

Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed us about Kitrum was their commitment to client success. They consistently delivered top-notch work that met project requirements and translated into tangible business results. This dedication wasn't one-sided. Kitrum fostered a collaborative environment by actively listening to our feedback and the client's needs. 

Their strong project management skills keep everything well-organized and ensure everyone is on the same page. Deadlines were consistently met, and clear communication kept all parties informed of progress, eliminating surprises and fostering trust. 

Another aspect that truly impressed us was Kitrum's team of highly skilled professionals. Their focus on senior-level developers and other specialists translated into significant project benefits. These experts brought deep technical expertise and a wealth of experience that elevated the entire team's knowledge and skillset. Such cooperation fostered continuous learning and growth, ensuring the project delivered exceptional results.

Are there any areas for improvement or something KITRUM could have done differently?

Kitrum's expertise has consistently delivered positive outcomes for our shared projects. We're confident that deepening our partnership can achieve even greater results.

BACKGROUND

Please describe your company and position.

I am the Department VP of Zenhub

Describe what your company does in a single sentence.

We build a project & task management productivity product used by thousands of software engineers teams across the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

Backend engineering support (specifically Ruby on Rails)

SOLUTION

How did you find KITRUM?

Referral

Why did you select KITRUM over others?

Referred to me

How many teammates from KITRUM were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Kitrum provided us with a hired contractor who was embedded in one of our product teams. The contractor was a senior Ruby on Rails engineer and worked with the team as if he was a full-time employee: contributing to core products, brainstorming technical decisions, collaborating with non-engineers and shipping production code.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It wasn't one specific project. The contractor worked with us for 1.5 years and shipped dozens of different product features and had a direct impact on the team's OKRs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very high level of professionalism. They had strong communication and regular opportunities to provide direct feedback.

What was your primary form of communication with KITRUM?

Email or Messaging App

What did you find most impressive or unique about this company?

It was great that Kitrum's engineers were able to be embedded directly with our team. At no point did it feel like some external vendor. The integration into our team was deep and highly collaborative.

Are there any areas for improvement or something KITRUM could have done differently?

Costs were a bit higher than we expected, but we got high quality work so I can't complain too much.

BACKGROUND

Please describe your company and position.

I am the COO of Muteki Group

Describe what your company does in a single sentence.

Since 2015, Muteki Group has successfully developed web and mobile solutions and provided software developers to expand customers’ teams, carefully accumulating experience and improving knowledge in AI, Machine learning, Computer vision, and Digital signal processing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• Our partnership with Kitrum began over a year ago, driven by the engagement on the Kitrum outsourcing project. Our partnership has flourished ever since. We’ve tackled various projects together, consistently impressed by their remarkably senior-level technical specialists and exceptional communication. This powerful combination has streamlined our collaboration, leading to ongoing growth and successful project completion.

SOLUTION

How did you find KITRUM?

• Referral
• Clutch Site

Why did you select KITRUM over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from KITRUM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kitrum collaborated with Muteki Group on several projects and continues our productive partnership. The first project was a fintech platform that provides easy crediting for clients in the South African region, and the second was an online gaming platform for an Israeli-based company. Kitrum delivered all the project management, hiring, and communication efforts needed to implement these projects. 

Besides, Kitrum was responsible for multiple complex tech solutions on these projects involving their senior-level developers. Key deliverables included: 

• PM, HR, and communication processing. 
• Backend development, including establishing the framework for the online gaming platform, server configuration, and database management systems. 
• Frontend development for both fintech and gaming platforms. 
• Mobile App Development for the gaming project. 
• UX/UI design strategies and implementation for both products. 
• QA and bug fixing. 

Kitrum Techstack on these projects included: 

• ReactNative, React, Flutter (Dart), Node, iOS (Swift), and Unity for the gaming online platform. 
• Move from Angular to React for the fintech online platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Kitrum’s skilled developer team and strong communication led to achieving clients’ goals (scaling for a wider audience and user-friendly product for the fintech case and boosting from the start game platform engagement). Kitrum’s dedication and proactive approach ensured: 

• Measurable progress and successful outcomes for clients. 
• Timely delivery of deliverables and feedback, meeting project timelines and objectives. 
• Seamless collaboration and alignment with client expectations. 
• Efficient milestone achievement and positive long-term client relationship building.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kitrum showed extremely effective management throughout our collaborations. They consistently delivered clear feedback between all parties, including the client sides, us, and the Kitrum tech team, creating the best-choice PM environment for task solving (Zoho People, Slack, Jira, ClickUp). Whenever we encountered challenges or had specific needs, Kitrum responded promptly and efficiently via messages, email, or virtual meetings.

What was your primary form of communication with KITRUM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly impressed us about Kitrum was their ability to consistently: 

• Deliver high-quality complex solutions, achieving client business goals. 
• Be responsive to client and vendor needs and maintain effective management for all parties. 
• Meet deadlines and promptly address milestones.

Are there any areas for improvement or something KITRUM could have done differently?

Our collaboration with Kitrum was seamless and exceeded expectations. Their lead tech expertise and transparent, clear communication ensured a smooth experience throughout the project, leaving us highly satisfied. We continue our partnership because everything in Kitrum is set for long-term business relations.

BACKGROUND

Please describe your company and position.

I am the CEO of bART Solutions

Describe what your company does in a single sentence.

bART Solutions is a custom software development company specializing in the development of sophisticated web and mobile products, UI/UX design, various systems integrations, AI consulting/development, e-commerce platforms and marketplaces, etc. to ensure consistently positive customer interactions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KITRUM to accomplish?

• To create a financial platform for SMEs in the South Africa region.
• To develop a backend in charge of the design of the SaaS Solution hosted on Azure for a healthcare company checking food and beverage quality and safety.
• To provide a seamless and convenient user experience.
• To prioritize client feedback, achieving needed results.

SOLUTION

How did you find KITRUM?

Referral

Why did you select KITRUM over others?

• Good value for cost
• Company values aligned

How many teammates from KITRUM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KITRUM worked closely with our teammates to build several top-notch projects, including frontend for a fintech app using React and Angular for the South African target audience. The client wanted to reinvent the product as an automated banking app with unique business logic, expand existing tech and data teams, and improve their ability to reach more SMEs in South Africa and beyond. 

KITRUM had to align itself with the roadmap, do a ton of research, and ensure the new app provides better banking and lending services with an architecture that allows for scaling locally and globally. 

KITRUM also has provided technical expertise, management, and support, including back-end development in charge of the design of the SaaS Solution hosted on Azure for a company that aimed to enhance food safety and quality performance and compliance in a rapidly changing environment. 

This project was founded and oriented on the French and Serbian markets. It should offer application-driven, tech-enabled solutions to activate a holistic approach to food safety & quality, leverage the power of IoT and cloud computing to unify food safety & quality data, transform them into actionable insights, and enable real-time decision-making. 

Additionally, KITRUM cooperated and managed the mentioned projects to provide clear client understanding and achieve goals for these products. The IT industry's HR, time management, and operation processes were excellent and correlated with an adequate budget. BART-Solutions will continue collaboration with KITRUM from 2022 up to 2024.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Completion of the project within the agreed-upon timeline and budget.
2. Deliver high-quality products that meet the requirements and specifications provided by the clients. 
3. Positive feedback from end-users, as evidenced by high ratings and reviews. 
4. Achieving business goals includes a scaled target audience for clients and more user-friendly and reliable products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication between our team and KITRUM was positive and contributed to the success of the projects. We primarily utilized Slack, Zoho People, Jira, and Microsoft Teams to manage all tasks and communicate, allowing for precise and streamlined cooperation throughout the project. The KITRUM team was responsive, involved, and always available to answer questions or provide updates. 

They provided high-quality services within the estimated budget range, demonstrating their ability to deliver exceptional value for the investment made.

What was your primary form of communication with KITRUM?

Virtual Meeting

What did you find most impressive or unique about this company?

KITRUM's team consistently impressed us with their ability to: 

• Tackle complex challenges and deliver exceptional results.
• Be responsive, flexible, and adaptable to evolving project needs. 
• Maintain efficient workflows through clear communication and collaboration. 

Their commitment to excellence in all aspects of the project made them a true partner, and we highly recommend their services. I would recommend KITRUM due to their exceptional ability to tackle complex challenges, deliver exceptional results, maintain efficient workflows, and adapt to evolving project needs, making them a reliable and valuable partner for any project requiring high-quality software development services.

Their collaboration consistently exceeded expectations, demonstrating exceptional professionalism, expertise, and dedication throughout the project, resulting in a smooth and successful partnership that delivered outstanding outcomes.

Are there any areas for improvement or something KITRUM could have done differently?

KITRUM's work on past projects in fintech and healthcare impressed us with their quality and commitment, engagement, and quality partnership. They actively listen to client feedback and readily adjust strategies, ensuring top-notch outcomes.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of a tech enabled commercial real estate financing platform. Our platform connects investors developing or acquiring commercial properties with debt and equity financing options such as banks, debt funds, and private equity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KITRUM, and what were your goals?

We hired Kitrum to work on the frontend of its commercial real estate loan platform. The goal was to update the platform with powerful new tools for improved matching and quoting. Kitrum was tasked with migrating the platform to React.js, Redux, and TypeScript, and building the frontend to align with the design created by our company's design team. The project resulted in the successful migration of the entire frontend to React, launching the next-generation mobile-friendly lender interface.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Kitrum based on the expertise of their engineering team, the level of communication and collaboration during the project, and the level of support provided throughout the engagement.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Key deliverables for this project included a fully functioning frontend that was built using TypeScript and React. We had regular meetings to discuss progress and make any necessary adjustments.

How many people from the vendor's team worked with you, and what were their positions?

We enlisted the help of two full time software engineers, one part time QA engineer, and one part time product manager. Kitrum also assigned an account manager who was regularly in contact and helped schedule meetings and keep the process moving well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

N/A

Describe their project management style, including communication tools and timeliness.

We had biweekly meetings to demo new features and discuss changes. Product management were tracked using Jira, and Slack was used for regular communication.

What did you find most impressive or unique about this company?

KITRUM provided skilled engineers who delivered a high-quality and user-friendly interface.

Are there any areas for improvement or something they could have done differently?

One area for improvement would have been a little more regular questions from their end when our expectations were unclear to prevent needing to go back and correct some misunderstandings.