Top Call Center Services & Voice Services for Healthcare Providers in the United States
373 Companies
Best Call Center Companies & Voice Services for Healthcare Providers in the United States
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What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Collaborative
Overall sentiment regarding collaboration with SalesRoads is highly positive, as clients frequently highlighted their adaptability and responsiveness. One client noted their impressive engagement and problem-solving capabilities, stating that SalesRoads was a 'really good partner' who communicated effectively through regular meetings. Another emphasized the 'amazing' workflow and immediate responses via Slack, reinforcing their role as a strategic partner rather than just a vendor. Clients consistently praised their collaborative approach and commitment to continuous improvement.-
Lead Generation for Small Business Loans Company
5.0 Jul 19, 2019Throughout, they demonstrated a kind of flexibility and a willingness to work with us to make the program successful. They were committed partners in working with us to make the program successful. They were very collaborative, constructive, and creative in helping to design ways to make the program more effective.
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Appointment Setting and Inside Sales Program for PPO
5.0 Apr 9, 2018I worked extensively with their project manager who took care of everything. A responsive collaborator, she asked appropriate questions when necessary and made changes quickly. If we found a new lead or if they had an idea, we knew we could call or email them, and they would deliver results.
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Outreach Marketing Campaign for Healthcare Service Company
5.0 Mar 5, 2021They’re a very fun, energetic team that allows for a lot of collaboration. Due to their expertise and experience, they have been very self-sufficient in their operation. Overall, they’re a great partner.
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Sales Outsourcing for Software Company
5.0 May 23, 2025Yes, SalesRoads was a really good partner. When needed, the whole organization leaned in from the top down. We communicated through weekly meetings and email.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Detail-oriented
Clients have consistently highlighted Select VoiceCom's detail-oriented approach, emphasizing their ability to provide valuable insights drawn from prior experiences to enhance campaign success. One client noted their impressive attention to detail, which significantly contributed to optimizing the campaign's effectiveness. Overall, the sentiment reflects a strong appreciation for the company's meticulousness, although there are suggestions for more frequent goal check-ins to ensure ongoing alignment.-
Recruitment Services for Clinical Research Company
5.0 Jan 13, 2025The team is very attentive and follows the process as directed. They follow the steps and directives with ease.
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Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Needham, MA
Services provided
50% Call Center Services50% Back Office OutsourcingEstablished in 2003, Vcall Global is a call center service and Back Office Outsourcing company. The company provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Canton, MA
Services provided
20% Call Center Services15% Corporate Training & Coaching15% Recruiting +8 services15% Staffing10% Customer Service Outsourcing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingSee all 3 projectsDelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.
Reviews mention Proactive
Clients consistently highlighted DelonApps' proactive approach as a key strength. One client noted that the team had 'dedicated project managers' who ensured project success with 'quick turnaround times.' They demonstrated ownership in addressing gaps or issues promptly. Additionally, the feedback emphasized that DelonApps not only met but often exceeded expectations, showcasing their commitment to delivering exceptional service. Overall, the sentiment reflects a strong appreciation for their proactive engagement and effective problem resolution.-
BPO & Call Center Services for Managed IT Services Provider
5.0 Jun 3, 2024Delon LLC delivered beyond our expectation all the time. They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they took ownership and quickly handled the issue.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
16 of 16 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has garnered positive feedback across various industries including business services, advertising and marketing, healthcare, and information technology. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies, resulting in a consistent flow of qualified meetings. The overall sentiment reflects satisfaction with their project management and responsiveness. Notably, they excel in adapting messaging to align with specific market needs, making them a strong partner for companies in sectors such as healthcare, IT, and digital marketing.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business servicesWas this helpful?
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$1,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Sales Outsourcing10% Corporate Travel ManagementCustomer Service Outsourcing company Connectual Assistant was founded in 2024. Headquartered in Orlando, Florida, the team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Pembroke Pines, FL
Services provided
100% Call Center ServicesMidsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.
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$1,000+< $25 / hr50 - 249Bay Shore, NY
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingAGTVA360 is a Dhaka, Bangladesh-based answering service company. Launched in 2021, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Bay Shore, NY
48 Idaho Street
Bay Shore, NY 1170641 - 49
+1 803-636-2230
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$1,000+$25 - $49 / hr50 - 249Sheridan, WY
Services provided
15% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +5 services10% Application Management & Support10% Back Office Outsourcing10% Cloud Consulting & SI10% Finance & Accounting Outsourcing (FAO)5% CRM Consulting and SILaunched in 2016, Unified Serve Solutions is a midsize Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and IT managed services.
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$10,000+Undisclosed2 - 9New York, NY
Services provided
20% E-Commerce Development20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNoal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.
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$10,000+Undisclosed50 - 249San Jose, CA
Services provided
48% Call Center Services20% CRM Consulting and SI20% Unified Communications Consulting & SI +1 service12% Customer Service OutsourcingOzonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Boston, MA
Services provided
20% Digital Engineering15% Cloud Consulting & SI15% Conversion Optimization +5 services10% AI Development10% Business Consulting10% Customer Service Outsourcing10% Market Research10% Sales OutsourcingOneStudyTeam is a Digital Engineering company. The Boston, Massachusetts-based team offers Digital Engineering and Conversion Optimization.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
Services provided
15% Content Marketing15% Email Marketing15% Sales Outsourcing +4 services15% Search Engine Optimization15% Social Media Marketing15% Web Design10% Video MarketingPrediq is a social media marketing company. They are based in Boca Raton, Florida. Their team provides Social Media Marketing and Content Marketing.
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$10,000+$25 - $49 / hr50 - 249Boston, MA
Services provided
10% Call Center Services20% IT Managed Services20% IT Staff Augmentation +4 services15% BI & Big Data Consulting & SI15% IT Strategy Consulting10% ERP Consulting and SI10% Mobile App DevelopmentTanisha Systems, Inc is an IT managed services company. The agency is based in Boston, Massachusetts. Their team specializes in IT managed services and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Knoxville, TN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)See all 3 projectsTaskforce BPO is a provider of comprehensive Contact Center Services, specializing in Customer Support, Telemarketing, and Call Handling. Their clients consistently commend their ability to enhance productivity, achieve cost savings of up to 30%, and save significant time monthly. Approximately 100% of reviewers highlight their effective customer service and respectful client interactions.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Taskforce BPO's pricing, describing it as reasonable and in line with expectations. One reviewer noted that their billing was consistent with what was anticipated, while another highlighted the cost savings of $800 per month. Overall, the sentiment regarding pricing is positive, with clients appreciating both the value and the quality of service provided.-
Business Processes Support for Business Firm
5.0 Nov 2, 2017The service provider's strengths include great customer service and price. Their pricing is considered a strong point, making them more favorable compared to other vendors.
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Industry Experience
Taskforce BPO has demonstrated expertise across various industries, including Retail and Utilities, providing services such as outbound sales, data management, and customer support. Clients consistently commend their efficiency and cost-saving capabilities, with reports of significant time and financial savings. Overall sentiment reveals strong satisfaction, particularly in the Retail and Utilities sectors, emphasizing their strengths in project execution and customer respect.
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Retail Utilities Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Taskforce BPO for delivering significant cost savings and value for money. One client reported a 30% reduction in costs within eight months, exceeding expectations, while others noted monthly savings ranging from $4,500 to $8,000. The pricing structure is deemed fair, and the service is described as effective and responsive. Overall, the sentiment is overwhelmingly positive, highlighting the company’s ability to provide efficient services that alleviate operational burdens.Was this helpful?
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UndisclosedUndisclosed10 - 49Boston, MA
Services provided
20% Branding20% Public Relations10% Advertising +5 services10% Funding & Investment10% Sales Outsourcing10% Search Engine Optimization10% Video Production10% Web DesignBranding agency CS Brand Group was launched in 2007. The company provides Branding and Public Relations.
Read moreSee All Locations (2)Boston, MA
867 Boylston Street, 5th Floor
Boston, MA 021161
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$1,000+$50 - $99 / hr2 - 9Finksburg, MD
Services provided
20% Call Center Services25% IT Managed Services20% Cybersecurity +2 services20% IT Strategy Consulting15% Business ConsultingTech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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$25,000+$150 - $199 / hr50 - 249Baltimore, MD
Services provided
10% Call Center Services30% Custom Software Development30% IT Managed Services +1 service30% IT Staff AugmentationSerigor Inc is a midsize custom software development company headquartered in Baltimore, Maryland. Their services include Custom Software Development and IT managed services.
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UndisclosedUndisclosed50 - 249Springdale, AR
Services provided
10% Branding10% Digital Strategy10% Email Marketing +7 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DesignBranding agency Simba 7 Media is headquartered in Springdale, Arkansas. Their services include Branding and Digital Strategy.
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$1,000+< $25 / hr250 - 999Phoenix, AZ
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingEstablished in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.
Read moreSee All Locations (5)Phoenix, AZ
260 – 455 N 3rd Street RD STREET,
Phoenix, AZ 8500431 - 40
1.800.900.4238
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UndisclosedUndisclosed10 - 49Oak Brook, IL
Services provided
30% Conversion Optimization30% Corporate Photography30% Search Engine Optimization +1 service10% Sales OutsourcingFounded in 2005, Pradica is a Conversion Optimization company. The small team focuses on Conversion Optimization and Search Engine Optimization.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
Services provided
50% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +1 service5% Back Office OutsourcingAvantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchAvantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed$25 - $49 / hr2 - 9Coral Gables, FL
Services provided
20% Call Center Services60% Translation20% TranscriptionSumaLatam is a Translation company. They specialize in Translation and Call Center Services and were launched in 2012.
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UndisclosedUndisclosed50 - 249Newburgh, IN
Services provided
10% Advertising10% E-Commerce Development10% Email Marketing +7 services10% Marketing Strategy10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Unified Communications Consulting & SI10% Web DesignEstablished in 2016, VIV is a midsize Advertising company located in Newburgh, Indiana. Their team provides Advertising and Marketing Strategy.
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$5,000+$200 - $300 / hr50 - 249Fort Lauderdale, FL
Services provided
30% Call Center Services30% Generative AI20% Cloud Consulting & SI +1 service20% IT Managed ServicesCloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.
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Undisclosed$50 - $99 / hrFreelancerStrongsville, OH
Services provided
20% Accounting20% Application Testing20% CRM Consulting and SI +2 services20% Sales Outsourcing20% Search Engine OptimizationHJ Web Solutions, a SEO company, was launched in 2024. The team focuses on Search Engine Optimization and CRM consulting and SI and is located in Strongsville, Ohio.
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UndisclosedUndisclosed10 - 49Houghton, MI
Services provided
10% Branding10% Content Marketing10% Corporate Photography +7 services10% Market Research10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web Design10% Web DevelopmentMarketing Department Inc., a branding company, is headquartered in Houghton, Michigan. Established in 2000, the team offers Branding and Market Research.
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UndisclosedUndisclosed10 - 49Bedford Heights, OH
Services provided
20% Content Marketing20% Pay Per Click20% Public Relations +3 services20% Search Engine Optimization10% Content Writing Services10% Sales OutsourcingTrue Digital Communications is a PR agency. The small Bedford Heights, Ohio-based team offers Public Relations and Content Marketing. The company was founded in 2011.
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UndisclosedUndisclosed10 - 49Lynchburg, VA
Services provided
10% Advertising10% Email Marketing10% Graphic Design +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentAdvertising company TinyBull, Inc. Was founded in 2017. The small team provides Advertising and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Dallas, TX
Services provided
10% Branding10% CRM Consulting and SI10% Event Management +7 services10% IT Strategy Consulting10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Video ProductionD2 Digital Designs is a branding company. Founded in 2001, the firm is based in Dallas, Texas. Their services include Branding and Marketing Strategy.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
Reviews mention High-quality work
EXL Service has consistently received positive feedback regarding their high-quality work. Clients have noted that they not only meet but often exceed strict guidelines, with one client reporting a 30% increase in output since their partnership began. Another client emphasized their efficiency, stating they save hundreds of hours and thousands of dollars. Overall, the sentiment is highly favorable, with clients expressing satisfaction and recognizing the value EXL Service brings to their operations.-
Medical Billing Services for Real Estate Firm
4.0 Aug 12, 2017In January, which is tax time, we usually fall behind. Since contracting with them, we have eliminated this problem. I have been really satisfied with the services. I have no feedback for improvement.
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Payment Processing for Small Nonprofit
3.5 Aug 12, 2017They are excellent. They provide a service that helps us save time and money. I want them to stay current.
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Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
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$5,000+$50 - $99 / hr2 - 9Boston, MA
Services provided
20% Content Marketing20% Marketing Strategy20% Search Engine Optimization +3 services20% Social Media Marketing10% Email Marketing10% Sales OutsourcingLaunched in 2013, Small Business Deacon is a small Boston, Massachusetts-based Marketing Strategy company. Their team specializes in Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Fort Worth, TX
Services provided
20% Marketing Strategy20% Pay Per Click20% Search Engine Optimization +3 services20% Social Media Marketing10% Market Research10% Sales OutsourcingMarketing Doctors is a Marketing Strategy company. They were launched in 2008, and their services include Marketing Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Orange, CA
Services provided
10% Content Marketing10% Content Writing Services10% Email Marketing +7 services10% IT Managed Services10% Marketing Strategy10% Product Design10% Public Relations10% Sales Outsourcing10% Video Production10% Web Design360 Circuits, a public relations agency, is located in Orange, California. Established in 2004, the team provides Public Relations and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Denver, CO
Services provided
20% Fractional CMO Services10% AI Development10% Branding +6 services10% Content Marketing10% Corporate Training & Coaching10% Event Management10% Generative AI10% Marketing Strategy10% Sales OutsourcingGROW Powered is a Fractional CMO Services company. They are in Denver, Colorado. Their team offers Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Cambridge, MA
Services provided
10% AI Development10% API Development10% BI & Big Data Consulting & SI +7 services10% CRM Consulting and SI10% Cloud Consulting & SI10% Custom Software Development10% E-Commerce Development10% IT Managed Services10% Low/No Code Development10% Sales OutsourcingEstablished in 2008, Setfive Consulting, LLC, a small software development firm, is in Cambridge, Massachusetts. Their team offers Custom Software Development and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Dallas, TX
Services provided
10% Branding10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Logo10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DesignELEVATE x Marketing is a branding agency launched in 2020. Their team provides Branding and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Plano, TX
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionArch Global, a midsize Back Office Outsourcing company, is located in Plano, Texas. The team provides Back Office Outsourcing and Call Center Services.
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$5,000+$150 - $199 / hr10 - 49Knoxville, TN
Services provided
10% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +4 services10% Business Consulting10% Customer Service Outsourcing10% Sales Outsourcing10% Unified Communications Consulting & SIBizSprints is a CRM consulting and SI company. The Knoxville, Tennessee-based firm was founded in 2016. Their services include CRM consulting and SI and unified communications consulting & SI.
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UndisclosedUndisclosed2 - 9Huntersville, NC
Services provided
40% Fractional CMO Services10% Branding10% Conversion Optimization +4 services10% Market Research10% Marketing Strategy10% Sales Outsourcing10% Social Media MarketingZellDog Group is a Fractional CMO Services company. They were founded in 2018 and specialize in Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Fractional CMO Services10% Branding10% Content Marketing +6 services10% Conversion Optimization10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSimply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Coral Springs, FL
Services provided
20% Business Consulting20% Corporate Training & Coaching10% Financial Consulting +5 services10% Market Research10% Marketing Strategy10% Recruiting10% Sales Outsourcing10% StaffingEstablished in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Tampa, FL
Services provided
10% Branding10% Business Consulting10% Content Marketing +7 services10% Financial Consulting10% Marketing Strategy10% Product Design10% Sales Outsourcing10% Social Media Marketing10% Staffing10% Web DevelopmentTWELVE TABLES is a small branding company. Launched in 2019, the team provides Branding and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Carlsbad, CA
Services provided
10% Audio Production10% Branding10% Content Marketing +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Video Production10% Web DesignDigital Marketing Doctor Agency, a small branding company, is in Carlsbad, California. Their services include Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9San Marcos, CA
Services provided
10% Content Marketing10% Content Writing Services10% Email Marketing +7 services10% Logo10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentELocal Web Solutions is a social media marketing firm. Launched in 2012, the agency is based in San Marcos, California. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9Paso Robles, CA
Services provided
20% Search Engine Optimization10% Content Marketing10% E-Commerce Development +6 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web Development805 SEO is a SEO company headquartered in Paso Robles, California. The team focuses on Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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$1,000+< $25 / hr10 - 49Boulder, CO
Services provided
10% Branding10% Mobile App Development10% Sales Outsourcing +10 services10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Development5% Corporate Photography5% Custom Software Development5% Digital Strategy5% Graphic Design5% Video Marketing5% Video ProductionBranding firm Digital Mandee is located in Boulder, Colorado and Lahore, Pakistan. They focus on Branding and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Fort Lauderdale, FL
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999San Jose, CA
Services provided
10% Call Center Services30% Application Testing20% Cloud Consulting & SI +3 services20% Robotics Process Automation10% AI Development10% ERP Consulting and SIAutomation Anywhere is an Application Testing company. The team offers Application Testing and cloud consulting & SI and is headquartered in San Jose, California and Bengaluru, India.
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$1,000+< $25 / hr250 - 999Franklin Township, NJ
Services provided
25% Call Center Services75% Back Office OutsourcingLaunched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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Ability to Deliver considers three criteria:
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Best Call Center Companies & Voice Services for Healthcare Providers in the United States
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.1/40.018.2/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed10 - 49Portland, OR
Ability to deliver
24.2/40.015.6/20 Reviews3.7/10 Clients & Experience4.9/10 Market PresenceService focus
70% Call Center Services30% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$25,000+$50 - $99 / hr10 - 49Willoughby, OH
Ability to deliver
31.3/40.016.2/20 Reviews9.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Jefferson City, MO
Ability to deliver
25/40.013/20 Reviews3.5/10 Clients & Experience8.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.3/40.016.6/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
25.1/40.017.6/20 Reviews1.8/10 Clients & Experience5.8/10 Market PresenceService focus
40% Call Center Services60% Other -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Ability to deliver
30.6/40.014.6/20 Reviews7.3/10 Clients & Experience8.7/10 Market PresenceService focus
50% Call Center Services10% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services40% Other
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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