Top Call Center Services & Voice Services for Healthcare Providers in New York City
41 Companies
Best Call Center Companies & Voice Services for Healthcare Providers in New York City
Sponsored
-
Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Proactive
The client feedback regarding the proactive nature of SalesRoads and VSA, Inc. highlights their initiative and responsiveness. For instance, one client noted SalesRoads 'takes initiative with getting ahead of certain trends,' while another emphasized VSA, Inc.'s 'extreme involvement' and 'proactive' problem-solving approach. Overall, clients expressed strong satisfaction, pointing out the companies' ability to anticipate needs and communicate effectively, which contributed significantly to the success of their projects.-
Lead Generation for Risk Management Software Company
5.0 Oct 2, 2024SalesRoads has been terrific with responding to items on time. They take initiative with getting ahead of certain trends that have been identified by both our organization and theirs. Communication has always been clear and timely.
Read Full Review -
Cold Calling for Registered Agent Service Provider
5.0 Apr 29, 2019SalesRoads is quick to find that information. They also sometimes identify what prospective clients need that they are not currently getting—an assessment they make before they ever reach the client on the phone. SalesRoads has been very proactive in their efforts to secure as many new sales as possible.
Read Full Review -
Lead Generation Campaigns for Grant Writing Company
5.0 Oct 23, 2018I didn’t have to analyze each suggestion for pitfalls. Instead, they proactively communicate potential issues within each campaign and get ahead of problems. There was a lot of back and forth during the engagement’s early stages as they scrutinized various data points.
Read Full Review -
Appointment Setting for Plumbing Manufacturing Company
5.0 Aug 13, 2019VSA, Inc was extremely involved in the process and was proactive in solving any issues. They made the process easy from start to finish. Their communication skills were great, and they always responded to us within 24 hours.
Read Full Review
Was this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
Read All ReviewsSelect Industry to see insights
Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
View projects from:
This provider is available in 1 time zone:
- Eastern European Time (EET)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
Read Full Review -
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
Read Full Review -
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
Read Full Review -
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review
Was this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
-
-
Staffwiz LLC
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr10 - 49New York, NYServices provided
30% Recruiting15% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
Read All ReviewsSelect Industry to see insights
Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
Was this helpful?
-
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 22 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing virtual assistant and back-office support across various industries, including financial services, e-commerce, and insurance. Reviews indicate high satisfaction with their reliable and efficient service delivery, with 100% of clients appreciating their timely task management and responsiveness. Additionally, 86% of reviewers mentioned their adaptability and effective communication.
Reviews mention Reliable
The overall sentiment regarding The Hour - Back Office and Virtual Assistant Services reflects strong reliability across multiple client reviews. Clients consistently describe the team as 'reliable, responsive, and consistently on time.' One client highlighted the team's ability to manage tasks efficiently, stating, 'Processes are more organized, tasks are handled faster, and overall work is smoother.' Another noted the team's punctuality and accuracy, emphasizing their dependable nature. Overall, clients express high satisfaction with the company's reliability.-
Architectural Design & CRM Consulting for Real Estate Co
5.0 Feb 14, 2025Their project management was well-organized and reliable. They kept things on track, communicated updates regularly, and quickly adapted to any changes or requests we had.
Read Full Review -
Insurance Services & Brokers for Insurance Company
5.0 Jul 8, 2025As I said, I work almost exclusively with Don and he is fantastic!! They are fast, accurate, and reliable. Extremely personable as well :)
Read Full Review -
Operational Support for E-Commerce Company
5.0 Apr 3, 2026The Hour - Back Office and Virtual Assistant Services is reliable, responsive, and consistent with on-time task handling. We communicate via in-person meetings, virtual meetings, and email or messaging apps. Overall, they’re very dependable.
Read Full Review -
Backend Support for Financial Services Company
5.0 Apr 17, 2026Processes are more organised, task are ghandling faster and overall work is smoother. Reliable, responsive and consistently on time. They deliver items on time and respond promptly to needs.
Read Full Review -
CRM Mgmt & Workflow Optimization for Digital Mktg Agency
5.0 Apr 20, 2026Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting in our business growing and our tasks being handled faster and overall operations running more smoothly. Reliable and consistently on time, The Hour - Back Office and Virtual Assistant Services has demonstrated accountability, efficiency, and responsiveness. This has allowed us to focus on other critical areas of our business with confidence.
Read Full Review
Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Financial Services, eCommerce, Insurance, Retail, Business Services, and Real Estate. Clients commend their adaptability, timely delivery, and operational efficiency, leading to improved workflow, organization, and client satisfaction. In the Financial Services and Insurance sectors, feedback highlights significant reductions in workload and enhanced accuracy. In eCommerce and Retail, their support streamlined operations and order management, while in Business Services, they excelled in accounting and project management. Overall, their strengths lie in adaptability, responsiveness, and operational impact.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Insurance Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. Multiple reviews highlighted that their costs fit within client budgets, with one stating they were chosen due to 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of services, contributing to improved operational efficiency and reduced workloads, allowing clients to focus on core business activities.Was this helpful?
View projects from:
This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves New York City, NYServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.-
Call Center Services for Call Center Outsourcing Firm
4.5 Feb 11, 2023The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.
Read Full Review
Was this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
Was this helpful?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 64 projectsA-SALES AB is a specialized company offering outbound Contact Center Services with a focus on generating qualified sales leads through multi-channel campaigns. Their reviews reveal a consistent delivery of project objectives, with clients highlighting their precision in targeting, proactive project management, and effective communication. Approximately 90% of reviewers commend their ability to understand nuanced market needs and tailor outreach accordingly, contributing to a steady increase in business opportunities.
Reviews mention Communicative
Clients consistently praised A-SALES AB for their proactive and effective communication throughout various projects. Feedback highlights their timely responses and clear updates, with one client noting, 'Communication was steady and proactive, with regular check-ins that kept us aligned.' Another remarked on the strong bond built with their account manager due to close communication. Overall, the sentiment reflects a high level of satisfaction regarding A-SALES AB's communicative approach, contributing significantly to project success.-
Web Optimization & Apptmt Setting for Business Services Co
5.0 Jun 11, 2024Without a doubt the communication, you're getting almost instant responses from them! Virtual Meeting was our primary form of communication.
Read Full Review -
Lead Generation & Sales Outsourcing for Video Production Co
5.0 Apr 12, 2024Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine. Our primary form of communication was through Virtual Meeting, Email, or Messaging App.
Read Full Review -
Lead Generation for Digital Marketing Agency
5.0 Mar 29, 2024Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
Read Full Review -
Lead Generation & Email Outreach Campaigns for HR Agency
5.0 Mar 11, 2024Very timely and communicative. I have to work hard to keep up with their pace. If any issues arise, they fix them before I even can bring them up in the weekly meetings!
Read Full Review -
Email Outreach for AI Solutions Provider
5.0 Mar 3, 2024We had regular meetings to check on the campaign performance and made adjustments when we needed to. Our account manager was super responsive, quick & straightforward in communication, which is also another key point that I believe really played a big part in our success.
Read Full Review
Was this helpful?
9 of 10 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
Recent reviews for A-SALES AB indicate a generally positive sentiment, with clients praising their effective lead generation and project management. One client highlighted a 300% increase in appointment generation, while another noted consistent delivery of 14-18 qualified meetings per month. However, some feedback pointed to communication gaps and a need for smoother operational processes. Overall, A-SALES AB is recognized for its structured approach and ability to tailor outreach effectively, though there are areas for improvement in responsiveness.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars6 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
View projects from:
This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
Was this helpful?
-
-
$1,000+$25 - $49 / hr250 - 999Uniondale, NY
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 108 projectsMartal Group is a lead generation company noted for its adept Contact Center Services, including telemarketing and outbound call center solutions. Reviewers highlight their ability to integrate with clients' teams, achieving significant ROI and meeting project goals. About 87% of feedback mentions their responsiveness and adaptability, while some note areas for improvement in transparency and optimizing messaging strategies.
6 of 8 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Over the past six months, client feedback for Martal Group has been predominantly positive, highlighting their effectiveness in lead generation and appointment setting. Clients praised their team's quick understanding of business needs and their seamless integration as an extension of clients' teams. Specific commendations include their proactive project management and valuable insights into outbound strategies, which enhanced engagement. Some clients noted room for improvement in early testing of messaging variants and increased visibility into campaign metrics, but overall satisfaction remains high.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Martal Group is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing fits budgets well and reflects good value, with one stating, 'Martal Group's pricing fit our budget' and another highlighting 'good value for cost.' The overall sentiment indicates satisfaction with the return on investment, as several reviews mention measurable success and effective lead generation, leading to ongoing partnerships.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
Was this helpful?
2 of 2 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Consulting Co
5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read moreWas this helpful?
-
$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
30% Business Consulting20% Marketing Strategy20% Sales Outsourcing +3 services15% IT Strategy Consulting10% AI Agents5% ERP Consulting and SIHeisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
Read more -
$1,000+Undisclosed10 - 49New York, NY
Services provided
25% Digital Strategy25% Email Marketing25% Sales Outsourcing +2 services15% Conversion Optimization10% AdvertisingSee all 11 projectsFlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.
Reviews mention Communicative
FlyTech, Inc. has consistently received positive feedback regarding their communication skills. Clients noted their 'highly communicative' nature and 'transparent communication,' which facilitated seamless project execution. One client emphasized their 'exceptional' responsiveness to inquiries and adjustments, showcasing a commitment to client satisfaction. The proactive problem-solving approach further distinguished them, as they anticipated challenges and crafted contingency plans, thus instilling confidence in their capabilities. Overall, the sentiment reflects strong approval of FlyTech's communicative efforts.-
Lead Generation Services for Custom Software Development Co
5.0 Oct 20, 2023Project management was great, they always delivered promised things in-time and were highly communicative. FlyTech, Inc. utilized virtual meetings and email or messaging apps as their primary forms of communication. This approach ensured that all parties were aligned and informed throughout the project.
Read Full Review -
LinkedIn Lead Generation for PR Firm
5.0 Sep 14, 2023Flytech's commitment to project management was truly exceptional. They consistently delivered project milestones on time, and their transparent communication and clear expectations set from the beginning ensured the seamless execution of our lead generation campaigns. Furthermore, Flytech's responsiveness to our needs was nothing short of outstanding. Their open lines of communication ensured that our feedback was not only heard but also promptly acted upon, fostering a collaborative and productive working relationship.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.Was this helpful?
View projects from:
Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.9
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
FlyTech, Inc. in New York City excels in lead generation, market research, and data-driven messaging, supporting diverse projects like sales pipelines and partner outreach. Clients praise their strategic testing, timely delivery, and ability to unlock new channels, demonstrating extensive experience with complex campaigns.Read Local ReviewsWas this helpful?
-
-
$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +5 services10% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
0 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Reviewers in New York City commend Task Virtual for their all-in-one virtual assistance, from course creation to marketing and support. They delivered measurable success with thousands of subscribers and positive ratings, emphasizing their deep knowledge, professionalism, and prompt communication.Read Local ReviewsWas this helpful?
-
$1,000+$25 - $49 / hr10 - 49New York, NY
Services provided
20% Content Marketing20% Graphic Design15% Sales Outsourcing +8 services10% Search Engine Optimization5% Demand Generation Marketing5% Digital Strategy5% Ecommerce Marketing5% Email Marketing5% Pay Per Click5% Public Relations5% Social Media MarketingSee all 4 projectsLeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.
Reviews mention Well-organized projects
Clients have praised LeadsPanda for their well-organized project management, noting their amenable team and effective communication methods. One client highlighted their streamlined processes and adaptability, stating, "Working with them is easy," while reporting a significant increase in organic traffic. The use of tools like Google Drive and Excel for project management was also mentioned positively, reinforcing the sentiment of efficiency and organization in their operations.-
Digital & Content Mktg for Chemical B2B Marketplace Platform
5.0 Sep 28, 2022They’re super amenable; the team is well-organized and takes direction well. We just use Google Drive and Excel to manage the project. For communication, we have monthly meetings and send emails.
Read Full Review
Was this helpful?
Industry Experience
LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.
Read All ReviewsSelect Industry to see insights
Financial services Other Industry SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.Was this helpful?
More responsive than most other service providers
Get in TouchLeadsPanda is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Consumer Electronics Retailer
5.0 — Assistring LLC provided call center services for a consumer electronics retailer. The team handled customer support across phone, email, and chat. They also manage back-office orders and payment Read moreWas this helpful?
-
$1,000+< $25 / hr10,000+New York, NY
Services provided
35% Call Center Services50% Back Office Outsourcing15% Customer Service OutsourcingSee all 4 projectsEXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.
Reviews mention Timely
Overall, the sentiment regarding EXL Service's timeliness is positive. Clients noted that the company consistently meets and exceeds strict operational guidelines, resulting in a 30% increase in output for one client. Additionally, they successfully eliminated delays during peak periods, such as tax time. However, one reviewer mentioned that there is room for improvement in their turnaround time. Overall, clients appreciate the efficiency and time-saving benefits provided by EXL Service.-
Medical Billing Services for Real Estate Firm
4.0 Aug 12, 2017In January, which is tax time, we usually fall behind. Since contracting with them, we have eliminated this problem.
Read Full Review
Was this helpful?
0 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Payment Processing for Education Organization
4.5 — Read moreWas this helpful?
Industry Experience
EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
Read All ReviewsSelect Industry to see insights
Real estate Hospitality & leisure Nonprofit EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.Was this helpful?
-
-
$1,000+Undisclosed2 - 9New York, NY
Services provided
90% Call Center Services5% Business Consulting5% Digital StrategyJoon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
Read more -
$1,000+< $25 / hr10,000+New York, NY
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +3 services15% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read more -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
35% Call Center Services35% IT Managed Services20% Back Office Outsourcing +1 service10% Document Digitization & ManagementCanon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
60% Call Center Services20% Graphic Design20% IT Managed ServicesFSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.
Read more -
$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
-
UndisclosedUndisclosed1,000 - 9,999Secaucus, NJ
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read moreSee All Locations (2)Secaucus, NJ
150 Meadowlands Pkwy
Secaucus, NJ 070946 - 9
Was this helpful?
-
UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
Reviews mention Exceeds expectations
Anserve Inc. has consistently exceeded client expectations, particularly noted for their excellent on-call coverage for weekends. A Director from a home services company highlighted their outstanding performance and recommended them for similar needs, emphasizing that they will not disappoint. Overall, the sentiment reflects strong satisfaction with the company's services and reliability.-
Call Center Services for Home Services
5.0 Sep 8, 2025Reached out to them after finding them on google. They exceeded expectations. If you are in need of on-call services reach out. They will not disappoint.
Read Full Review
Was this helpful?
Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
Read All ReviewsSelect Industry to see insights
Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
View projects from:
Was this helpful?
9 of 10 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Energy Company
5.0 — An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation Read moreWas this helpful?
-
-
$1,000+$150 - $199 / hr2 - 9St. Albans, NY
Services provided
15% Call Center Services75% IT Managed Services10% CybersecuritySuperlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
Read more -
$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention Puts the customer first
DialAmerica consistently prioritizes customer satisfaction, as evidenced by multiple clients highlighting their promptness in addressing inquiries and providing support. One client noted, "Whenever we have questions, they answer the questions very promptly," underscoring their commitment to effective communication. Additionally, clients appreciate the company's ability to save them time and money, with one stating they save approximately $80 monthly. Overall, feedback reflects a strong sentiment of satisfaction regarding customer service.-
Customer Phone Support for Retail Company
5.0 Aug 12, 2017Definitely their customer service. Honestly nothing - they seem perfect.
Read Full Review -
Customer Resolution Services for Retail Firm
5.0 Aug 12, 2017Definitely their customer service. Honestly, nothing. They seem perfect.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
View projects from:
New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
2 of 3 New York City-based reviews are 5 stars$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Support and Orders Processing for Real Estate Company
4.5 — Read moreWas this helpful?
-
-
Undisclosed< $25 / hr2 - 9New-york City, NY
Services provided
15% Call Center Services40% Employer of Record (EOR) Services15% Language Interpretation +2 services15% Social Media Marketing15% StaffingOutsource Solutions, an Employer of Record (EOR) Services company, was launched in 2023. The small team specializes in Employer of Record (EOR) Services and Social Media Marketing.
Read more -
$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
20% Call Center Services46% Customer Service Outsourcing23% Back Office Outsourcing +1 service11% Sales OutsourcingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services10% AI Development10% Application Management & Support +7 services10% Application Testing10% Cloud Consulting & SI10% Computer Engineering10% IT Managed Services10% IT Strategy Consulting10% Robotics Process Automation10% UX/UI DesignGenisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
Read moreSee All Locations (3)New York, NY
1345 Avenue of the Americas 2nd Floor
New York, NY 1010521 - 30
646.277.4428
Was this helpful?
-
$10,000+Undisclosed2 - 9New York, NY
Services provided
20% E-Commerce Development20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNoal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.
Read more -
$1,000+< $25 / hr50 - 249South Plainfield, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingHeadquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +11 services10% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
Read more -
$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read moreWas this helpful?
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
Read All ReviewsSelect Industry to see insights
TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
-
$1,000+< $25 / hr250 - 999Franklin Township, NJ
Services provided
25% Call Center Services75% Back Office OutsourcingLaunched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.
Read more -
UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
10% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Bay Shore, NY
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingAGTVA360 is a Dhaka, Bangladesh-based answering service company. Launched in 2021, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Bay Shore, NY
48 Idaho Street
Bay Shore, NY 1170641 - 49
+1 803-636-2230
Was this helpful?
-
Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
35% Call Center Services50% Back Office Outsourcing10% Recruiting +2 services3% PEO/Employee Leasing2% HR OutsourcingIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
100% Call Center ServicesRRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Norwalk, CT
Services provided
10% Affiliate Marketing10% Business Consulting10% CRM Consulting and SI +7 services10% Content Marketing10% Customer Service Outsourcing10% Direct Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingTrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.
Read more -
$1,000+< $25 / hr50 - 249Sea Bright, NJ
Services provided
100% Call Center ServicesIn Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Hamilton Township, NJ
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionIn Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Healthcare Providers in New York City
-
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.4/40.016.6/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.4/40.019.8/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
25.9/40.015.2/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services10% Sales Outsourcing20% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services25% Other -
$1,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
7.8/40.00/20 Reviews3.8/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Brooklyn, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
16% Call Center Services84% Other -
$5,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Secaucus, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services10% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get personalized agency matches based on your project goals.