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Home Call Centers Medical United States New York City

Top Call Center Services & Voice Services for Healthcare Providers in New York City

Ratings Updated: April 1, 2026
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6 Leaders 15 Contenders

41 Companies

Country: United States
State: New York
City: New York City
Industry: Medical

Best Call Center Companies & Voice Services for Healthcare Providers in New York City

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves New York City, NY

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

    See all 65 projects

    Reviews mention Adaptable

    The sentiment regarding adaptability in client feedback is overwhelmingly positive. Clients commend the companies for their ability to adjust to changing project requirements and environments. For instance, one client noted SalesRoads' impressive adaptability in navigating post-COVID-19 challenges. Similarly, VSA demonstrated adaptability by successfully transitioning between different campaign types and accommodating specific client needs. Overall, clients appreciate their responsive and flexible approach, which has significantly contributed to successful project outcomes.
    • Lead Generation for Online Perinatal Education Company
      4.5 Sep 21, 2022

      VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it. I really appreciated the time they spent with me initially so that I could educate them on our market and company; it set a strong foundation for the rest of the project.

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    • Lead Generation for Network Monitoring Company
      5.0 Oct 19, 2020

      They perform very well. They’re very adaptable. For example, I come to them almost weekly with a new campaign to run. We have weekly calls on Wednesday morning, but by Monday they’re up and running that new campaign and are driving those meetings for us. They do help with different messaging and are open to trying new things.

      Read Full Review
    • Lead Generation for Network Monitoring Company
      5.0 Oct 19, 2020

      Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners. They each require a different message, but VSA, Inc. been able to accommodate that.

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    • Sales Outsourcing for Software Company
      5.0 May 23, 2025

      Their ability to engage with us and help solve problems was impressive. There were a lot of environmental changes during the period we worked together from the post-COVID-19 world, and SalesRoads was an adaptable partner.

      Read Full Review
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    Industry Experience

    SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.

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    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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    United States (61) Canada (2) Austria (1) Spain (1)

    This provider is available in 1 time zone:

    • Eastern European Time (EET)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves New York City, NY

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves New York City, NY

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

    See all 46 projects

    Reviews mention Detail-oriented

    The sentiment regarding Helpware's detail-oriented approach is highly positive. Clients have noted their 'constant coaching and direct communication' that foster a strong partnership. The team's 'attention to detail' has been highlighted as a key factor in improving response and resolution times. One client emphasized that Helpware's agents are 'thoughtful with their time and attentive to our requests,' showcasing their commitment to quality and reliability in customer service.
    • Customer Service Team for Lifestyle Brand
      5.0 Oct 28, 2019

      Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work. Each team member is thoughtful with their time and attentive to our requests.

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    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

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    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
    1 of 1 New York City-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in New York City

    Call Center Services project highlight

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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    Select VoiceCom Logotype

    Select VoiceCom

    4.8 9 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves New York City, NY

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    See all 9 projects
    0 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.
    Read 1 Recent Review

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

    Call Center Services project highlight

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    30% Recruiting
    15% Customer Service Outsourcing
    15% Sales Outsourcing +4 services
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

    See all 3 projects

    Industry Experience

    Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.

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    Select Industry to see insights

    Healthcare Education eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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    More responsive than most other service providers

    Staffwiz LLC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Philippines (1) United States (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 18 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    10% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    The Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back-office support and virtual assistance. The company consistently receives positive feedback for its efficiency, responsiveness, and ability to meet deadlines, with 100% of reviewers noting timely delivery and strong communication. Clients appreciate their seamless integration into existing workflows and cost-effective services, with 80% highlighting their value and pricing fit.

    See all 18 projects

    Reviews mention Accommodating

    Client feedback indicates a strong sentiment of accommodation from The Hour - Back Office and Virtual Assistant Services. Clients noted their ability to anticipate needs and provide tailored support, enhancing operational efficiency. One client emphasized their willingness to accommodate requests and adjustments in project scope, describing the team as exceptionally organized and calm under pressure. Overall, the sentiment reflects a commitment to flexibility and responsiveness in meeting client requirements.
    • Staff Augmentation for Software Company
      4.5 Jul 3, 2025

      We are impressed with the speed of adaptation to a new project and changes during development to ensure a successful product for clients. They are always available for work and should take more PTO's. Their prompt response in case of emergency and issue validation demonstrates their accommodating nature.

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    4 of 4 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for The Hour - Back Office and Virtual Assistant Services reflect a strong positive sentiment, highlighting their timely delivery and effective communication. Clients from diverse sectors, including insurance and finance, noted significant improvements in operational efficiency and accuracy. For instance, one client reported a 70% reduction in workload, allowing for a focus on growth. Additionally, the backup support and quality management without extra cost were particularly praised, demonstrating the company's commitment to client satisfaction.
    Read 4 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight The Hour's competitive pricing and exceptional value for money. For example, one client noted that their pricing fit their budget while delivering great results, stating, "We are more efficient and productive with The Hour at pay rates we can afford." Another client emphasized the company's ability to provide a high level of service without additional costs, mentioning the unique advantage of backup personnel being available at no extra charge. Overall, the sentiment regarding cost-effectiveness is overwhelmingly positive.
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    View projects from:

    United States (12) Canada (3)

    This provider is fluent in 5 languages:

    • English
    • Spanish
    • Dutch
    • French
    • Hindi
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    HelpSquad Logotype

    HelpSquad

    5.0 11 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves New York City, NY

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    30% Customer Service Outsourcing

    HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

    See all 11 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
    Read 1 Recent Review

    Industry Experience

    HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
    Read All Reviews

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves New York City, NY

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Easy to work with

    Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    1 of 1 New York City-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in New York City

    New York City-based Call Center Services project highlight

    Customer & Ticket Support Services for Beauty Tech Company

    5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read more
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    A-SALES AB Logotype

    A-SALES AB

    4.9 62 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves New York City, NY

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

    See all 62 projects

    Reviews mention Great project management

    Clients consistently praised A-SALES AB for their exceptional project management capabilities. One client noted that their 'project management was consistent and well organized,' with clear plans and timely deliverables. Another highlighted their 'stellar' responsiveness and ability to handle issues proactively. Additionally, clients appreciated the structured yet agile approach, with regular updates and effective communication, ensuring that projects stayed on track and met expectations.
    • Email Marketing & CRM Consultation for Advertising & Marketing Agency
      5.0 Mar 4, 2024

      A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.

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    • Email Marketing Services for Consulting Company
      5.0 Mar 2, 2024

      Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.

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    • Sales Outsourcing & Lead Generation for Compliance Platform
      5.0 Feb 25, 2025

      A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.

      Read Full Review
    • Marketing Services for Business Services Company
      5.0 Aug 17, 2025

      They demonstrate a structured yet agile project management style throughout the ABM engagement.

      Read Full Review
    • Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co
      5.0 Aug 20, 2025

      Overall, our Account Manager was brilliant. Any new ideas or issues, or literally anything, are handled extremely quickly. Mostly handled, before a problem ever arose which was nice.

      Read Full Review
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    8 of 9 reviews are 5 stars
    6 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 9 times in the past 6 months

    Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.
    Read 9 Recent Reviews

    Industry Experience

    A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (13)

    What Clients Have Said

    The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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  • Martal Group Logotype

    4.8 108 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Uniondale, NY

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group is a company specializing in outbound call center and lead generation services, employing strategies such as email outreach, LinkedIn campaigns, and phone calls. With approximately 75% of reviews highlighting their effective lead generation and appointment-setting capabilities, clients commend their project management and adaptability. However, 25% of reviewers suggest improvements in targeting larger companies and increasing meeting frequency. Overall, Martal Group is praised for their consistent communication and innovative approach to customer service.

    See all 108 projects
    6 of 8 reviews are 5 stars
    3 new reviews for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 8 times in the past 6 months

    In the past six months, clients have consistently praised Martal Group for their effective lead generation and appointment-setting services. A notable client remarked on their impressive ability to generate qualified leads and boost brand visibility, while another highlighted their organized and proactive project management. Clients appreciated the team's quick adaptability and insightful strategies that enhanced engagement. Overall sentiment is highly positive, with minimal suggestions for improvement, primarily regarding earlier testing of messaging variants.
    Read 8 Recent Reviews

    More responsive than most other service providers

    Martal Group is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    2 of 2 New York City-based reviews are 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

    New York City-based Call Center Services project highlight

    Call Center Services for Consulting Co

    5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more
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  • Heisler Solutions LLC Logotype

    Not yet reviewed

    Verified
    $1,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Services provided

    30% Business Consulting
    20% Marketing Strategy
    20% Sales Outsourcing +3 services
    15% IT Strategy Consulting
    10% AI Agents
    5% ERP Consulting and SI

    Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.

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  • FlyTech, Inc. Logotype

    5.0 11 reviews
    $1,000+
    Undisclosed
    10 - 49
    New York, NY

    Services provided

    25% Digital Strategy
    25% Email Marketing
    25% Sales Outsourcing +2 services
    15% Conversion Optimization
    10% Advertising

    FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

    See all 11 projects

    Reviews mention Well-organized projects

    Clients have consistently praised FlyTech, Inc. for their well-organized project management, highlighting their thoughtful approach and timely delivery of key deliverables. One client noted the team was 'very organized and thoughtful,' which contributed significantly to achieving an impressive ROI exceeding 5X. This sentiment reflects a strong overall confidence in FlyTech's ability to manage projects effectively and respond to client needs.
    • Digital Strategy for Advertising & Marketing Company
      5.0 Jul 31, 2023

      Their project management was very organized and thoughtful. They consistently delivered items on time and were responsive to our needs.

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    Industry Experience

    FlyTech, Inc. has demonstrated notable expertise in lead generation across various industries, including Information Technology, Advertising & Marketing, Consulting, Healthcare, Software, Consumer Products, and Education. Clients praised their strategic collaboration, proactive communication, and ability to deliver measurable results, such as increased lead quality and revenue growth. Overall sentiment reflects strong satisfaction, particularly within Advertising & Marketing and Consulting sectors, making them a suitable partner for organizations seeking effective sales and marketing solutions.

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    Select Industry to see insights

    Information technology Advertising & marketing Consulting Healthcare Software Consumer Products Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (3)

    What Clients Have Said

    FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.9

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Based in Manhattan, FlyTech, Inc. specializes in outbound lead generation, campaign optimization, and channel scaling for local clients. Reviewers highlight their analytical approach, effective communication, and success in generating high-quality leads and partnerships across various industries.
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  • Task Virtual Logotype

    4.9 54 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New York City, NY

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Search Engine Optimization +5 services
    10% Content Marketing
    10% Graphic Design
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Task Virtual has received positive feedback for their effective SEO strategies, which significantly increased organic traffic and improved keyword rankings for clients like PESTUK. Clients praised their excellent project management, timely delivery, and responsiveness to needs. Notably, their tailored approach and transparency in communication stood out, fostering confidence in their methods. While minor suggestions for improved clarity in initial phases were noted, overall sentiment reflects high satisfaction with the results achieved.
    Read 1 Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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    Review Rating from Clients

    5.0/5.0

    Quality

    4.5

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    New York City-based clients praise Task Virtual for their comprehensive digital support, including Udemy course management, marketing, and customer service. They successfully helped expand online education offerings, achieving high subscriber growth and ratings. Clients highlight their expertise, reliability, and quick issue resolution.
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  • LeadsPanda Logotype

    4.8 4 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    New York, NY

    Services provided

    20% Content Marketing
    20% Graphic Design
    15% Sales Outsourcing +8 services
    10% Search Engine Optimization
    5% Demand Generation Marketing
    5% Digital Strategy
    5% Ecommerce Marketing
    5% Email Marketing
    5% Pay Per Click
    5% Public Relations
    5% Social Media Marketing

    LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.

    See all 4 projects

    Reviews mention Reasonable pricing

    Clients have expressed positive sentiments regarding LeadsPanda's reasonable pricing, noting that the company delivers high-quality content at competitive rates. One client highlighted that the affordability of LeadsPanda's services was a significant factor in their decision to engage with them, stating, 'The fact they can produce high quantities of content for a reasonable price is what brought me to LeadsPanda and has kept me with them.' Overall, the feedback indicates satisfaction with the value provided relative to cost.
    • SEO & Ad Content Creation for PPC Management Company
      4.5 Sep 22, 2022

      The project management process is easy and efficient, and they are priced quite well for the quality of work. I don't usually have to take more than 1-2 hours revising something they give me. The fact they can produce high quantities of content for a reasonable price is what brought me to LeadsPanda and has kept me with them.

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    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.
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    More responsive than most other service providers

    LeadsPanda is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Austin, Texas (1) San Francisco, California (1) Reno, Nevada (1)
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  • Featured

    What are Featured Providers?

    Assistring LLC Logotype

    Assistring LLC

    5.0 15 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves New York City, NY

    Services provided

    40% Call Center Services
    45% Customer Service Outsourcing
    15% Back Office Outsourcing

    Assistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, Assistring LLC received positive feedback for their exceptional multichannel support and operational reliability, particularly noted by the Director of Marketplace at Media Markt. Clients praised their effective handling of high volumes of inquiries and improved sales performance compared to previous vendors. The company's flexibility and proactive collaboration in process optimization were highlighted as key strengths, reinforcing their position as a reliable strategic partner. Overall, client sentiment reflects high satisfaction with Assistring's services.
    Read 1 Recent Review

    View projects from:

    United States (6) England (4) Poland (1)
    $1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

    Customer Support call

    Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
    View Packages
    1 of 1 New York City-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in New York City

    Call Center Services project highlight

    Call Center Services for Party Goods Retailer

    5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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  • EXL Service Logotype

    3.8 4 reviews
    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    15% Customer Service Outsourcing

    EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

    See all 4 projects

    Reviews mention Puts the customer first

    Clients consistently highlight EXL Service's commitment to prioritizing customer needs, with one client noting their 'customer care and exceeding expectations' as a significant strength. Positive feedback emphasizes EXL's effectiveness in managing international billing and accounting services, which has facilitated client retention. A client remarked on the positive outcomes of outsourcing previously in-house processes, indicating overall satisfaction with the service provided and its alignment with their business goals.
    • Payment Processing for Education Organization
      4.5 Aug 12, 2017

      We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues. The primary con is turning over something that has been largely an in-house process, but the end result has been very positive. Customer care and exceeding our expectations.

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    Industry Experience

    EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.

    Read All Reviews

    Select Industry to see insights

    Real estate Hospitality & leisure Nonprofit Education

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
    Read All Reviews

    View projects from:

    Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)
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  • Joon Joon Answers Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    90% Call Center Services
    5% Business Consulting
    5% Digital Strategy

    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.

    Read more
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  • SunKnowledge Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Document Digitization & Management

    Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Pride BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    100% Call Center Services

    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.

    Read more
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  • Gurland Corporation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    70% Call Center Services
    10% Business Consulting
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.

    Read more
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  • MiaAnswers Virtual Receptionists Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • NEO MD INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    15% Call Center Services
    55% Back Office Outsourcing
    30% Customer Service Outsourcing

    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.

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  • Conduent Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Services provided

    10% Call Center Services
    25% Finance & Accounting Outsourcing (FAO)
    25% HR Consulting +3 services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing
    10% Sales Outsourcing

    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR

    Read more
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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Call Center Services
    80% Back Office Outsourcing
    10% Customer Service Outsourcing

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Canon Business Process Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Services provided

    35% Call Center Services
    35% IT Managed Services
    20% Back Office Outsourcing +1 service
    10% Document Digitization & Management

    Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.

    Read more
    View Profile
  • FSO Onsite Outsourcing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    60% Call Center Services
    20% Graphic Design
    20% IT Managed Services

    FSO Onsite Outsourcing is an answering service. Founded in 1976, the company focuses on Call Center Services and Graphic Design.

    Read more
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  • NetSet RCM Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    16% Call Center Services
    50% Back Office Outsourcing
    24% Customer Service Outsourcing +1 service
    10% AI Development

    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
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  • OnCalla Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% Staffing
    10% Litigation Support Services

    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    $10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly Rate

    Inbound & Customer Support Rates

    OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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  • Edenred Pay USA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Secaucus, NJ

    Services provided

    20% Back Office Outsourcing
    20% CRM Consulting and SI
    20% Robotics Process Automation +3 services
    20% Sales Outsourcing
    10% Funding & Investment
    10% IT Strategy Consulting

    Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.

    Read more

    Secaucus, NJ

    150 Meadowlands Pkwy
    Secaucus, NJ 07094

    6 - 9

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  • Anserve Inc. Logotype

    4.9 17 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Butler, NJ

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Anserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.

    See all 17 projects

    Reviews mention High-quality work

    Clients consistently highlight Anserve Inc.'s commitment to high-quality work, noting their effective communication and professionalism. One client praised their flawless service and responsiveness, stating, 'I've never encountered any issues with their service.' Another emphasized their ability to handle complex situations with a calm demeanor, especially during emergencies, asserting, 'The team’s services are excellent and we’ve had no problem or issues with Anserve.' Overall, the sentiment reflects strong satisfaction with Anserve's capabilities and reliability.
    • Call Center Support for Medical Center
      5.0 Sep 23, 2021

      Anserve communicates effectively and provides excellent service. They’re also very approachable, and they accommodate us whenever we need things to change.

      Read Full Review
    • Call Center Services for Medical Practice Company
      5.0 Mar 3, 2021

      The team’s services are excellent and we’ve had no problem or issues with Anserve — that’s also the reason why we’ve stayed with them. Despite that, the team has remained professional and calm during those calls. They efficiently take calls and route them to the proper people.

      Read Full Review
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    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
    Read All Reviews

    View projects from:

    New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    5.0

    Cost

    4.6

    Willing to Refer

    4.9

    Clients in New Jersey commend Anserve Inc. for their long-standing expertise in medical, legal, and home care call management. Their team provides prompt, accurate, and compassionate support, even during emergencies or high call volumes, with excellent project management and adaptable solutions tailored to client needs.
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  • Superlative Systems Integration, Inc. Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    2 - 9
    St. Albans, NY

    Services provided

    15% Call Center Services
    75% IT Managed Services
    10% Cybersecurity

    Superlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.

    Read more
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  • DialAmerica Logotype

    4.5 17 reviews
    $5,000+
    Undisclosed
    1,000 - 9,999
    Mahwah, NJ

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    DialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.

    See all 17 projects

    Reviews mention Experienced

    DialAmerica has received positive feedback regarding their experienced team and responsiveness. Clients have noted that their partnership has significantly improved customer service efficiency and satisfaction, with one client saving approximately $25,000 monthly. The professionalism and training of DialAmerica's staff were highlighted as key strengths. However, there are minor concerns about their technological platform, with occasional issues like dropped calls reported. Overall, the sentiment is largely favorable, emphasizing a strong working relationship.
    • Call Support Services for Manufacturing Company
      4.0 Dec 23, 2017

      For us, working with this company has been very enjoyable. We have only had a few complaints from our users and the responsiveness has increased significantly. We believe it is a highly qualified company. Their main strengths are a highly trained staff for the tasks assigned to them and a seriousness in offering their services.

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    Industry Experience

    DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.

    Read All Reviews

    Select Industry to see insights

    IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

    What Clients Have Said

    Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
    Read All Reviews

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.5

    Cost

    4.8

    Willing to Refer

    4.8

    NYC clients commend DialAmerica for their strong customer service, organizational skills, and cost-effective solutions. They efficiently manage extensive call volumes, enhancing client communication and operational productivity, with consistent positive feedback on their professionalism and service quality.
    Read Local Reviews
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  • Outsource Solutions Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    2 - 9
    New-york City, NY

    Services provided

    15% Call Center Services
    40% Employer of Record (EOR) Services
    15% Language Interpretation +2 services
    15% Social Media Marketing
    15% Staffing

    Outsource Solutions, an Employer of Record (EOR) Services company, was launched in 2023. The small team specializes in Employer of Record (EOR) Services and Social Media Marketing.

    Read more
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  • Stafford Communications Group Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    New Providence, NJ

    Services provided

    20% Call Center Services
    46% Customer Service Outsourcing
    23% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Genisys Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    10% Call Center Services
    10% AI Development
    10% Application Management & Support +7 services
    10% Application Testing
    10% Cloud Consulting & SI
    10% Computer Engineering
    10% IT Managed Services
    10% IT Strategy Consulting
    10% Robotics Process Automation
    10% UX/UI Design

    Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.

    Read more

    New York, NY

    1345 Avenue of the Americas 2nd Floor
    New York, NY 10105

    21 - 30

    646.277.4428

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  • Noal Partners Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    20% E-Commerce Development
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Noal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.

    Read more
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  • Smyyth Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    South Plainfield, NJ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Headquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.

    Read more
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  • Front Desk Helpers Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Old Bridge, NJ

    Services provided

    10% Call Center Services
    10% Application Testing
    10% Back Office Outsourcing +11 services
    10% Customer Service Outsourcing
    10% E-Commerce Development
    10% IoT Development
    10% Mobile App Development
    10% Sales Outsourcing
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.

    Read more
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  • Common Acquire Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Services provided

    10% Advertising
    10% Content Marketing
    10% Email Marketing +7 services
    10% Media Planning & Buying
    10% Mobile & App Marketing
    10% Pay Per Click
    10% SMS Marketing
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    Advertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.

    Read more
    View Profile
  • TMP Direct Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    10,000+
    Mount Olive, NJ

    Services provided

    60% Customer Service Outsourcing
    20% IT Managed Services
    10% Logistics & Supply Chain Consulting +1 service
    10% Sales Outsourcing

    TMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecommunications Firm

    5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read more
    Read 1 Review

    Industry Experience

    TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.
    Read All Reviews
    View Profile
  • Promantra Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Franklin Township, NJ

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Launched in 2003, Promantra is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing and Call Center Services, and is midsize.

    Read more
    View Profile
  • QWay Healthcare Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    East Windsor, NJ

    Services provided

    10% Call Center Services
    60% Back Office Outsourcing
    10% Customer Service Outsourcing +2 services
    10% Document Digitization & Management
    10% Transcription

    QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • AGTVA360 Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Bay Shore, NY

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing

    AGTVA360 is a Dhaka, Bangladesh-based answering service company. Launched in 2021, the team offers Call Center Services and Back Office Outsourcing.

    Read more

    Bay Shore, NY

    48 Idaho Street
    Bay Shore, NY 11706

    41 - 49

    +1 803-636-2230

    See All Locations (2)
    View Profile
  • MSA Outsourcing Solutions LLC Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Jackson Township, NJ

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +4 services
    10% Sales Outsourcing
    5% Accounting
    5% Corporate Training & Coaching
    5% Transcription

    Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • iRecruit Tech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bohemia, NY

    Services provided

    35% Call Center Services
    50% Back Office Outsourcing
    10% Recruiting +2 services
    3% PEO/Employee Leasing
    2% HR Outsourcing

    IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • RRS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bohemia, NY

    Services provided

    100% Call Center Services

    RRS, a small phone answering service, is headquartered in Bohemia, New York. Their services include Call Center Services.

    Read more
    View Profile
  • TrueVoice Growth Marketing™ Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Norwalk, CT

    Services provided

    10% Affiliate Marketing
    10% Business Consulting
    10% CRM Consulting and SI +7 services
    10% Content Marketing
    10% Customer Service Outsourcing
    10% Direct Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing

    TrueVoice Growth Marketing™ is a Direct Marketing company. Headquartered in Norwalk, Connecticut, the firm was founded in 2008. Their team offers Direct Marketing and Social Media Marketing.

    Read more
    View Profile
  • 5-star telemarketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sea Bright, NJ

    Services provided

    100% Call Center Services

    In Sea Bright, New Jersey, 5-star telemarketing is a midsize call center company. The team focuses on Call Center Services.

    Read more
    View Profile
  • Tekplant Infotech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Hamilton Township, NJ

    Services provided

    25% Call Center Services
    50% Back Office Outsourcing
    25% Transcription

    In Hamilton Township, New Jersey and Chennai, India, Tekplant Infotech is a small Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Staffwiz LLC
2 FlyTech, Inc.
3 Task Virtual
4 LeadsPanda
5 The Hour - Back Office and Virtual Assistant Services
6 EXL Service

Best Call Center Companies & Voice Services for Healthcare Providers in New York City

  1. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  2. FlyTech, Inc. Logotype

    FlyTech, Inc.

    $1,000+
    Undisclosed
    10 - 49
    New York, NY

    Ability to deliver

    30.4/40.0
    16.6/20 Reviews
    9/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  3. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    New York City, NY

    Ability to deliver

    27.2/40.0
    16.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  4. LeadsPanda Logotype

    LeadsPanda

    $1,000+
    $25 - $49 / hr
    10 - 49
    New York, NY

    Ability to deliver

    26.1/40.0
    15.4/20 Reviews
    4.1/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    15% Sales Outsourcing
    85% Other
    View Profile Visit Website
  5. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    26/40.0
    19.4/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  6. EXL Service Logotype

    EXL Service

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    12.4/40.0
    12.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  7. Joon Joon Answers Logotype

    Joon Joon Answers

    $1,000+
    Undisclosed
    2 - 9
    New York, NY

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website
  8. SunKnowledge Inc. Logotype

    SunKnowledge Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  9. Pride BPO Logotype

    Pride BPO

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  10. Gurland Corporation Logotype

    Gurland Corporation

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    10% Sales Outsourcing
    20% Other
    View Profile Visit Website
  11. MiaAnswers Virtual Receptionists Logotype

    MiaAnswers Virtual Receptionists

    Undisclosed
    Undisclosed
    2 - 9
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    75% Call Center Services
    25% Other
    View Profile Visit Website
  12. Heisler Solutions LLC Logotype

    Heisler Solutions LLC

    $1,000+
    $150 - $199 / hr
    10 - 49
    New York, NY

    Ability to deliver

    7.8/40.0
    0/20 Reviews
    3.8/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. NEO MD INC Logotype

    NEO MD INC

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  14. Conduent Logotype

    Conduent

    $1,000+
    < $25 / hr
    10,000+
    New York, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  15. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  16. Canon Business Process Services Logotype

    Canon Business Process Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    New York, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  17. FSO Onsite Outsourcing Logotype

    FSO Onsite Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website
  18. NetSet RCM Services Logotype

    NetSet RCM Services

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    16% Call Center Services
    84% Other
    View Profile Visit Website
  19. OnCalla Logotype

    OnCalla

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  20. Edenred Pay USA Logotype

    Edenred Pay USA

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Secaucus, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. Anserve Inc. Logotype

    Anserve Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Butler, NJ

    Ability to deliver

    29.5/40.0
    16.4/20 Reviews
    5.7/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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