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Top Call Center Services & Voice Services for Ad Agencies in the United States

Ratings Updated: March 17, 2025

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Featured

What are Featured Providers?

SalesRoads

4.9 63 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves United States

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a telemarketing services company specializing in outbound call center and customer support services. The firm receives overwhelmingly positive feedback, with a notable emphasis on their effective lead generation and consistent execution, as cited by nearly all reviewers. Their project management and ability to integrate seamlessly into clients' operations are highly praised, although initial onboarding could be improved.

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Martal Group

4.8 95 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Serves United States

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation and sales engagement company that provides comprehensive Contact Center Services, including outbound call center and telemarketing services. With a strong 90% positive feedback rate, clients commend their innovative approach, responsiveness, and ability to integrate seamlessly with internal teams. However, some clients noted room for improvement in empathetic customer interaction and maintaining sustained results over time.

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Reviews mention Translate ideas into products

Martal Group has received positive feedback for their ability to effectively translate complex value propositions into actionable products. A client noted that the Martal team successfully communicated their unique AI-driven supply chain solutions to prospective clients, resulting in a steady influx of opportunities. Overall, the sentiment reflects satisfaction with Martal's capacity to understand and promote innovative concepts, facilitating significant lead generation and client engagement.

Lead Generation for Healthcare AI Company

5.0 Aug 3, 2021

The Martal team translates our value proposition to clients and brings in a steady stream of opportunities.

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7 of 12 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Consulting Co

5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (3)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

10% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

20% Data Annotation Services

10% Content Moderation Services

Hugo is a company specializing in Contact Center Services, offering comprehensive Customer Support Services, including inbound and outbound call handling. Clients consistently praise Hugo's adaptability and efficiency, with 100% of reviewers noting improved operational capabilities and customer engagement. Their expertise has led to significant business improvements, such as a 99.8% accuracy in order processing and enhanced customer support experiences.

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Reviews mention Dedicated

Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.

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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.

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3 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Helpware

4.8 45 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a provider of comprehensive Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Customer Care Services. The reviews reflect a strong client satisfaction rate, highlighting Helpware's adaptability, professionalism, and seamless integration with client teams. Approximately 90% of feedback emphasizes impressive scalability and proactive management, with no significant areas for improvement mentioned.

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Reviews mention Team players

Clients consistently highlight Helpware's collaborative spirit and strong team dynamics, describing them as an integral extension of their own teams. For instance, a CEO noted their 'dedication to service is next level,' while a Customer Experience Manager appreciated the 'limited to zero bureaucracy' in their workflow. Overall, feedback indicates a high level of responsiveness and attentiveness, with clients feeling fully supported and valued throughout their projects.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.

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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.

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Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.

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Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.

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Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner

5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more

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Canada (1)

Georgia (1)

New Zealand (1)

United States (39)

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Leadium

4.9 37 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1 service

5% Email Marketing

Leadium is a company specializing in outbound call center services, telemarketing services, and lead generation for B2B clients. With a strong emphasis on booking qualified meetings and enhancing sales pipelines, Leadium has received overwhelmingly positive feedback for their organizational skills, responsiveness, and alignment with client goals. Approximately 88% of reviewers praised their project management and ability to deliver results on time.

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Reviews mention Accommodating

Leadium has consistently demonstrated an accommodating approach in their client engagements. Clients noted their responsiveness and adaptability to evolving needs, with one stating they were 'always on the ball' and met deadlines without compromising quality. Another client highlighted their proactive communication and swift responses, making them feel like part of the team. Overall, the sentiment reflects a strong appreciation for Leadium's flexibility and commitment to client success, with no reported areas for improvement.

Sales Outsourcing for Plant-Based Seafood Provider

5.0 Aug 22, 2023

They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance.

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Lead Generation Services for Online Marketplace

5.0 Aug 22, 2023

They successfully navigated our needs by constantly adapting to our evolving strategies and promptly addressing issues. What stood out was their proactive approach in keeping us updated with regular progress insights. Their swift responses and agility truly shone through in the outcomes of the increasing sales appointments.

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Appointment Setting for Food Brand

5.0 Aug 22, 2023

Beyond that, their reaction to our requirements was flexible and responsive. Adaptation to dynamic market conditions, agility in adjustments, coupled with an iterative approach, truly made a difference in the flux of FinTech. Their strategic approach to appointment setting amplified our lead pool and consequently, heightened our conversion rates.

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10 of 12 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing Services for Senior Care Co

5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more

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Belgium (1)

Singapore (1)

United States (30)

England (1)

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Martal Group

4.8 95 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group is a lead generation and sales engagement company that provides comprehensive Contact Center Services, including outbound call center and telemarketing services. With a strong 90% positive feedback rate, clients commend their innovative approach, responsiveness, and ability to integrate seamlessly with internal teams. However, some clients noted room for improvement in empathetic customer interaction and maintaining sustained results over time.

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Reviews mention Translate ideas into products

Martal Group has received positive feedback for their ability to effectively translate complex value propositions into actionable products. A client noted that the Martal team successfully communicated their unique AI-driven supply chain solutions to prospective clients, resulting in a steady influx of opportunities. Overall, the sentiment reflects satisfaction with Martal's capacity to understand and promote innovative concepts, facilitating significant lead generation and client engagement.

Lead Generation for Healthcare AI Company

5.0 Aug 3, 2021

The Martal team translates our value proposition to clients and brings in a steady stream of opportunities.

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7 of 12 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Consulting Co

5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more

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Australia (1)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (3)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Featured

What are Featured Providers?
Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing +2 services

15% Back Office Outsourcing

5% Business Continuity Management

Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.

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2 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company

4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more

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Australia (1)

United States (6)

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Hit Rate Solutions

4.7 13 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves United States

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.

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Reviews mention Accommodating

Clients consistently commend Hit Rate Solutions for their accommodating nature, highlighting their willingness to adapt to specific project needs. One client noted their readiness to adjust phone services as required, while another praised the company's proactive management, ensuring all changes were addressed promptly. Overall, feedback reflects a strong sentiment of satisfaction, with clients appreciating the responsive and flexible support that significantly alleviated their workloads.

Call Center Services for Mental Health Services Provider

5.0 Jan 17, 2024

Yes, they made calls in a timely manner and responded to my requests quickly. They work remotely and send us an email to let us know they started work and when they ended work.

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Phone Answering & Data Encoding Services for Locksmith Firm

5.0 Dec 2, 2023

Every thing that I need to change with my project, I got a manager that I can send a message right away and we can do the change to make it fit for my needs. Also, there is another manager always keeping checking up with me that I'm happy with my project and with my associates.

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5 of 9 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research Survey for Independent Consultant

5.0 — Outsourced resources from Hit Rate used telephone calls, emails, and texts to conduct data collection for marketing research. Read more

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Canada (1)

United States (9)

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HelpSquad

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United States

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

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Reviews mention Knowledgeable

Clients consistently express high satisfaction with HelpSquad's knowledgeable service. One client noted their team was 'very knowledgeable in all aspects of patient information handling as well as technology,' highlighting their expertise. Additionally, the client praised the team's attention to detail and their ability to avoid repeating mistakes. Overall, the sentiment reflects confidence in HelpSquad's capabilities, making them a reliable choice for businesses seeking support.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgeable in all aspects of the patient information handling as well as technology.

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6 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more

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Rochester, Minnesota (1)

Lexington, Kentucky (1)

Oak Brook, Illinois (1)

Lawrenceville, New Jersey (1)

Hatboro, Pennsylvania (3)

Quakertown, Pennsylvania (1)

Souderton, Pennsylvania (1)

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LevelUp Leads

4.9 47 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Lafayette, CA

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

LevelUp Leads is a distinguished provider of Contact Center Services, specializing in outbound call campaigns, market research, and lead generation. Reviewers consistently praise their strategic approach, with 100% highlighting their exceptional communication and project management. Their ability to generate qualified leads and tailor strategies to meet specific client needs is frequently mentioned, making them a reliable choice for businesses seeking telephonic support and customer engagement solutions.

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15 of 16 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Sales Services for Performance Marketing Company

5.0 — LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost Read more

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Bulgaria (1)

Canada (2)

India (1)

United States (38)

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Callbox

4.6 119 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Los Angeles, CA

Services provided

10% Call Center Services

60% Sales Outsourcing

20% Customer Service Outsourcing +1 service

10% Back Office Outsourcing

Callbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.

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Reviews mention Reliable

Clients consistently praise Callbox for their reliability in delivering lead generation and data requalification services. For instance, one client noted that Callbox's leads were pre-qualified, resulting in a smoother sales process and increased comfort for both prospects and their sales team. Another highlighted the reliability of the data received, leading to a significant increase in leads. Overall, the sentiment reflects a strong trust in Callbox's consistent and professional service delivery.

Lead Generation for Web Conferencing SaaS

4.0 Nov 18, 2021

Callbox is good at project management. They’ve delivered the required number of leads on time with our sales cycle and within our budget. We communicate through emails and weekly calls to review performance. Callbox’s professionalism, consistency, and reliability are impressive. They’re willing to work around our schedule, which sometimes requires them to go up at very odd hours.

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Call Center Services for Industrial Printer Manufacturer

4.0 May 13, 2021

I was surprised at how reliable the data we got back was -- our sales team loved working through accounts that had been requalified by CallBox because it was pretty much guaranteed to produce leads at a better rate than the average campaigns we normally run. The first couple months of our pilot period were frustrating because I felt I had to repeat myself several times when trying to communicate our expectations and desires to the CallBox team.

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Lead Generation for Administration Department

4.5 Nov 2, 2017

They are very good and reliable. We've been working together for 1 year.

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Lead Generation for PropTech Company

5.0 Jan 13, 2025

They are communicative, reliable, and transparent. Fast responses and flexible approach to suit our requirements.

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29 of 57 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Cybersecurity Solutions Provider

4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read more

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Australia (5)

Belgium (1)

Canada (5)

France (1)

Germany (1)

Hong Kong (2)

India (1)

Iraq (1)

Israel (1)

Japan (4)

Malaysia (1)

New Zealand (2)

Singapore (19)

Vietnam (1)

Thailand (1)

United States (64)

England (1)

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Cleverly

4.4 74 reviews
Premier Verified

$1,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

10% Call Center Services

40% Sales Outsourcing

40% Social Media Marketing +1 service

10% Email Marketing

Cleverly is a lead generation company specializing in LinkedIn outreach and marketing strategies. While some clients have praised their responsiveness, professionalism, and the ability to book meetings and generate leads, there are significant criticisms regarding incorrect messaging, unreliable analytics, and security practices. Approximately 50% of reviews highlight issues with service execution, indicating a mixed reputation for delivering consistent results.

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Reviews mention Helpful

Overall, client feedback regarding Cleverly's helpfulness is overwhelmingly positive. Clients consistently commend their responsiveness and professionalism. For instance, one client noted, "Will was an outstanding communicator, very helpful, and willing to adjust parameters." Another remarked on the team's "phenomenal responsiveness" and their commitment to client success, stating, "They were extremely helpful and knowledgeable on the LinkedIn platform." Overall, clients express satisfaction with Cleverly's support and dedication to achieving project goals.

LinkedIn Lead Generation for Digital Marketing Firm

5.0 Mar 18, 2024

The company's professionalism and desire to help have stood out. The team was quick and informative in their responses, ensuring that our needs were met promptly.

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Content Marketing & PPC for Robotic Solutions Company

4.0 Jul 17, 2023

Will was an outstanding communicator, very helpful, and willing to adjust parameters. This adaptability and willingness to assist were key in effectively managing the project.

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Lead Generation for Software Company

5.0 Jul 22, 2022

Kevin Macwan did an excellent job at helping me read the dashboard, track the campaign performance and adjust where needed. He was always available to help and jump on a call as needed.

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Digital Marketing for Ancillary Company

5.0 Jun 28, 2022

Mike was great and effective at finding solutions to work around anything that slowed us down. He was helpful in explaining limitations of the system, and used his ingenuity to come up with solutions.

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Lead Generation for IT Services Company

5.0 May 3, 2022

The team was highly responsive to our needs and very helpful not just with their solution but the underlying technologies used. Their insight into our requirements was impressive.

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Australia (1)

Canada (5)

Hong Kong (1)

Israel (1)

Malta (1)

Netherlands (1)

United States (59)

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Wing Assistant

4.8 20 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Berkeley, CA

Services provided

20% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Wing Assistant is a virtual assistant service company that provides operational, administrative, and marketing support across diverse industries. Their virtual assistants are praised for their professionalism, efficiency, and responsiveness, with several reviews highlighting their significant positive impact on client operations, such as a 50% reduction in data entry errors and a 40% increase in patient satisfaction scores. Over 90% of reviewers express satisfaction, citing the company's ability to deliver timely, high-quality support while aligning with client values and budgets.

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Puerto Rico (1)

United States (16)

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HelpSquad

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

See all 9 projects
Reviews mention Knowledgeable

Clients consistently express high satisfaction with HelpSquad's knowledgeable service. One client noted their team was 'very knowledgeable in all aspects of patient information handling as well as technology,' highlighting their expertise. Additionally, the client praised the team's attention to detail and their ability to avoid repeating mistakes. Overall, the sentiment reflects confidence in HelpSquad's capabilities, making them a reliable choice for businesses seeking support.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgeable in all aspects of the patient information handling as well as technology.

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6 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more

Read 6 Reviews

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Rochester, Minnesota (1)

Lexington, Kentucky (1)

Oak Brook, Illinois (1)

Lawrenceville, New Jersey (1)

Hatboro, Pennsylvania (3)

Quakertown, Pennsylvania (1)

Souderton, Pennsylvania (1)

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Featured

What are Featured Providers?
SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves United States

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

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Reviews mention Knowledgeable

The overall sentiment regarding SureCall's knowledgeability is highly positive, with clients praising their expertise and effective training. One client noted that SureCall has consistently provided comprehensive training and demonstrated confidence in handling complex challenges. Another client highlighted their proactive approach and ability to integrate various communication channels seamlessly. Both reviews emphasize SureCall's capacity to adapt and improve processes, reinforcing their reputation as a knowledgeable and reliable partner.

Call Center Services for Pizza Corporation

5.0 Feb 21, 2020

This large of a transition was very tough from a technical perspective, and we thought they did an absolutely amazing job. That included everything from training the team to use the interface to providing feedback on how we can do things better and more efficiently. They are smart enough to provide feedback when it is needed and when they have ideas about what could make the job better and our operations easier for us.

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Call Center Services for Food Processing Company

5.0 Oct 11, 2019

They’re very clearly prepared and knowledgeable. The process they use to manage their workflow is very effective, which gives them the rare ability to onboard customers with ease. They know what needs to be done to obtain the right outcome. It was always easy to work with them and follow their process, making sure our goals were captured.

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5 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm

5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more

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United States (4)

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Blue Valley Marketing

4.9 15 reviews
Verified

$5,000+

$25 - $49 / hr

250 - 999

Serves United States

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Blue Valley Marketing is a Contact Center Services provider specializing in both inbound and outbound call center solutions, such as Telemarketing and Customer Support Services. Reviews highlight their exceptional responsiveness, professionalism, and commitment to quality, with 100% of reviewers praising their effectiveness in enhancing customer satisfaction and operational efficiency. Their adeptness in delivering timely results and proactive communication is consistently noted across testimonials.

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Reviews mention Knowledgeable

Clients consistently praise Blue Valley Marketing for their knowledgeable and responsive service. One client noted that their agents significantly improved customer satisfaction through efficient handling of inquiries and reservations. Another highlighted the team's commitment to excellence, with fast response times and effective data analytics that optimized operations. Overall, the sentiment reflects strong confidence in Blue Valley's expertise, with clients reporting measurable success and valuing their dedication as an essential asset to their businesses.

Customer Support Services for Restaurant Business

5.0 Sep 6, 2023

Blue Valley has been a game-changer for our restaurant company. Since partnering with them, we've witnessed significant progress and undeniable success. Firstly, our customer satisfaction ratings have soared higher, thanks to their responsive and knowledgeable agents who handle inquiries and reservations efficiently. Additionally, their data analytics and reporting have helped us optimize staffing levels, resulting in reduction of labor costs without compromising service quality.

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9 of 10 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Sevices for Hotel

5.0 — Blue Valley Marketing provided call center services for a hotel. The team was tasked with check-in and check-out assistance, accommodating guests, and providing them with hotel service information. Read more

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Orlando, Florida (1)

Sandy Springs, Georgia (1)

Nashville, Tennessee (1)

Chicago, Illinois (1)

Grand Rapids, Michigan (1)

Southfield, Michigan (1)

Newark, New Jersey (1)

New York City, New York (2)

Milwaukee, Wisconsin (1)

Neenah, Wisconsin (1)

Santa Clara, California (1)

Fort Atkinson, Wisconsin (1)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Innovative

Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company

5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more

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Canada (1)

Malaysia (1)

United States (6)

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Start Up And Fly Inc.

5.0 13 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Sales Outsourcing

45% Market Research

5% Recruiting

Start Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.

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Uptown Creation

5.0 15 reviews
Premier Verified

$1,000+

$150 - $199 / hr

10 - 49

Iowa City, IA

Services provided

35% Social Media Marketing

20% Marketing Strategy

20% Sales Outsourcing +2 services

15% Email Marketing

10% Direct Marketing

Uptown Creation is a lead generation agency specializing in LinkedIn outreach and engagement strategies to drive new business opportunities and revenue growth. Their clients consistently highlight their expertise in LinkedIn, with 100% of reviews noting impressive results, timely delivery, and responsive communication. Uptown Creation is particularly praised for their ability to create high-quality connections and optimize messaging strategies, with several clients reporting significant ROI and successful lead conversion.

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Reviews mention Accommodating

Uptown Creation has received positive feedback regarding their accommodating nature. Clients noted their flexibility and willingness to adapt strategies in response to changing market dynamics. One client emphasized their high responsiveness to needs and effective issue resolution, stating, 'They were quick to adjust the strategy and proactive in addressing specific requests.' Overall, the sentiment reflects satisfaction with Uptown Creation's commitment to meeting client expectations and delivering results within agreed timelines.

LinkedIn Appointment–Setting Service for Tech Company

5.0 Jan 3, 2024

Uptown Creation consistently met established deadlines, remained highly responsive to our requirements, and effectively resolved issues as they arose. They were committed to delivering key project components, including audience research, messaging strategies, and outreach within agreed-upon timeframes. One aspect of their approach that really stood out was their adaptability and flexibility. They were quick to adjust the strategy in response to changing market dynamics and were proactive in addressing specific requests or challenges.

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Featured

What are Featured Providers?
Protel BPO

5.0 12 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United States

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Protel BPO is a contact center services provider specializing in inbound and outbound call handling, customer support services, and telephonic support. With an emphasis on efficiency and customer care, they consistently receive positive feedback for their professional service and responsiveness. Approximately 85% of reviewers highlight their ability to enhance customer satisfaction and reduce wait times, making them a reliable partner for diverse industries.

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Reviews mention Knowledgeable

Clients consistently commend Protel BPO for their extensive knowledge and expertise in the hospitality sector. A Chief Customer Officer from Marriott International highlighted their 'detailed knowledge of the hospitality industry' and praised their 'unique customer service operation techniques.' The team's ability to adapt to high demands and provide effective project management further reinforces their expertise, leading to significant improvements in customer satisfaction ratings and operational efficiency.

Call Center Services for Healthcare Co

5.0 Feb 20, 2025

What impressed us the most is their commitment to becoming an extension of our organization. Protel BPO team aren’t just knowledgeable, they are friendly, patient, and genuinely invested in providing the best experience for our clients. Their use of technology also helped smoothen the processes, increasing efficiency and proactively preventing potential issues.

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8 of 8 Call Center Services reviews are 5 stars

5 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company

5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read more

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United States (7)

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Belkins

4.9 222 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United States

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.

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Reviews mention Accessible

The feedback regarding Belkins' accessibility is overwhelmingly positive. Clients consistently commend the team for their exceptional responsiveness and availability. For instance, one client noted that their account management team was 'always available to answer our questions and provide updates,' while another emphasized their 'unwavering care and concern' for client needs. Overall, Belkins is recognized for maintaining open lines of communication, ensuring that clients feel supported and informed throughout their projects.

Email Marketing & Lead Gen for Hardware & SaaS Solutions Co

5.0 Sep 20, 2024

Our account team was extremely responsive, always answering emails promptly and made themselves available whenever needed. They were committed to results and invested in our success.

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Account-Based Marketing for IT Services Company

5.0 Aug 22, 2024

They were always available to answer our questions and made sure we were comfortable with each step before moving forward.

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Lead Generation for Financial Services Company

5.0 May 3, 2024

They were also very responsive, always available to address our needs and answer any questions we had.

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Sales Outsourcing & Email Marketing for Software Company

5.0 Dec 6, 2023

The Belkins team demonstrates exceptional responsiveness. I would characterize their customer service and promptness as among their standout qualities. They consistently remain accessible and are ready to make adjustments according to the requirements of our business.

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Lead Gen & Appointment-Setting for IT Services Company

5.0 Apr 14, 2023

They provided weekly progress reports and were proactive in suggesting new approaches to improve results. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.

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41 of 43 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Account-Based Marketing for IT Services Company

5.0 — Belkins executed a targeted account-based marketing campaign for an IT services company. The tasks included identifying potential clients, creating outreach campaigns, cold calling, Read more

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Australia (1)

Belgium (2)

Canada (8)

Chile (1)

Cyprus (1)

Czech Republic (1)

Denmark (2)

Estonia (6)

Finland (1)

Germany (5)

India (1)

Ireland (2)

Israel (1)

Latvia (2)

Lithuania (1)

Mexico (1)

Netherlands (2)

Norway (2)

Poland (3)

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Romania (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Business Consulting

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Exceeds expectations

Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company

5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more

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Singapore (7)

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UAM

4.6 31 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Miami Beach, FL

Services provided

10% Call Center Services

50% Back Office Outsourcing

30% Customer Service Outsourcing +1 service

10% Sales Outsourcing

UAM specializes in Customer Support Services, offering bilingual Contact Center Services such as inbound and outbound call handling. Their reviews reflect a high level of customer satisfaction, with clients consistently praising their communication skills and the quality of their staff. Approximately 90% of reviewers highlight their effective problem-solving and project management capabilities, contributing to notable business growth and efficiency improvements.

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Reviews mention Autonomous

Client feedback regarding Uassist.ME's autonomy reveals a highly positive sentiment. One client emphasized their team's self-motivation and ability to manage tasks independently, stating, "I rarely have to reach out to my team’s supervisors... They follow instructions so well that I haven’t had to communicate very often outside of them." This autonomy has significantly contributed to the client's business growth, allowing them to focus on new leads and sales without concern for administrative tasks.

Remote Sales & Marketing Support for Housing Service

5.0 Jan 11, 2019

I rarely have to reach out to my team’s supervisors because the people that work for me have been so self-motivated and easy to work with. They follow instructions so well that I haven’t had to communicate very often outside of them. We have a lot of open communication, and we use Trello to track their workload.

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4 of 5 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Administrative Support for Mortgage Company

5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read more

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Abby Connect

4.8 81 reviews
Premier Verified

Undisclosed

< $25 / hr

50 - 249

Las Vegas, NV

Services provided

100% Call Center Services

Abby Connect is a company specializing in call center services, offering comprehensive customer support including inbound call handling and telephonic support. Reviews indicate an overwhelmingly positive experience, with approximately 90% of feedback highlighting their professionalism, adaptability, and effective communication. Clients appreciate their ability to handle customer care services with accuracy and efficiency, ensuring seamless interactions and valuable customer insights.

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Reviews mention Knowledgeable

Clients consistently describe Abby Connect as highly knowledgeable and professional. For instance, a Senior Litigation Paralegal stated that the receptionists are 'well spoken, knowledgeable, and pleasant to converse with,' significantly enhancing communication efficiency. A CPA firm highlighted their ability to 'direct calls' effectively, showcasing their understanding of client needs. Overall, the sentiment reflects a strong appreciation for Abby Connect's expertise, with clients expressing satisfaction and confidence in their capabilities.

Receptionist Services for CPA Firm

5.0 Jan 7, 2021

They answer the calls on time and seem to be knowledgeable on how to direct the calls.

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Virtual Receptionist for Real Estate Firm

5.0 Oct 30, 2017

The customers say the girls have great personalities, are upbeat, and knowledgeable. Our clients are pretty happy with them.

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60 of 78 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Injury Law Firm

5.0 — Abby Connect provides call center services for a personal injury law firm. Abby Connect provides a host of receptionists who screen calls and direct them to the appropriate members of the client's Read more

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Canada (1)

United States (79)

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SalesPro Leads

4.9 5 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Reno, NV

Services provided

75% Sales Outsourcing

25% Direct Marketing

SalesPro Leads is a telemarketing and lead generation company specializing in outbound call center and contact center services. Across multiple reviews, 100% of clients reported positive experiences, highlighting their professionalism, responsiveness, and ability to produce consistent leads and appointments. Clients commend their adaptability and detailed feedback, with 80% noting their impressive communication and project management skills.

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Reviews mention Collaborative

SalesPro Leads demonstrates a strong collaborative approach, as highlighted by a client from PComm who emphasized their effective communication through emails and phone calls. The client appreciated the monthly meetings and noted that transparency and synchronization of databases were key to maximizing results. Overall, the sentiment reflects satisfaction with their collaborative efforts, resulting in consistent lead generation and a positive return on investment.

Telemarketing & Appt. Setting for Managed IT Services Company

5.0 Jan 3, 2019

They respond to our emails right away and their follow-up is top-notch. We also use phone calls and an online portal to communicate. Be transparent and synchronize your database with SalesPro Leads. Working collaboratively with them is the best way to maximize your results.

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2 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Telemarketing & Appt. Setting for Managed IT Services Company

5.0 — Assisting with lead generation, SalesPro Leads has been overseeing telemarketing efforts for a business. They also set appointments with the prospects and help with database management. Read more

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Impactable

4.1 16 reviews
Premier Verified

$1,000+

$200 - $300 / hr

10 - 49

San Antonio, TX

Services provided

25% Pay Per Click

20% Advertising

15% Sales Outsourcing +5 services

15% Social Media Marketing

10% Direct Marketing

5% Digital Strategy

5% Email Marketing

5% Marketing Strategy

Impactable is a LinkedIn advertising agency that specializes in lead generation and brand awareness strategies. The reviews reveal a mixed performance, with approximately 50% of customers expressing satisfaction with their communication, expertise, and strategic delivery, while the remaining 50% report dissatisfaction due to unmet expectations, poor project management, and lack of communication. Common positive themes include their deep knowledge of LinkedIn ads and responsiveness, while negative feedback highlights issues with accountability and effectiveness in delivering promised outcomes.

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Reviews mention Efficient

Clients have consistently praised Impactable for their efficiency in executing LinkedIn advertising campaigns. One client noted, "I was continuously impressed with just how fast they were able to deploy campaigns," highlighting their immediate responsiveness to requests. The agency's ability to manage changes without delay and their flawless execution were also commended, with one client stating, "Their ability to do this time and time again was such a huge value add." Overall, the sentiment reflects strong satisfaction with Impactable's efficient service delivery.

LinkedIn Ads Strategy & Mgmt for Digital Marketing Agency

5.0 Apr 29, 2022

Excellent. Couldn't be easier. We would provide the creative/copy, our main objectives and insights on our target audiences, and Impactable would get to work IMMEDIATELY. I was continuously impressed with just how fast they were able to deploy campaigns and anytime we requested an update or change, there was never any pushback and their team handled it flawlessly and in record time. It's rare to see an agency that works this efficiently and it was greatly appreciated.

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SocialBloom

4.9 51 reviews
Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Olympia, WA

Services provided

10% Call Center Services

70% Sales Outsourcing

20% Email Marketing

SocialBloom is a Customer Support Services company specializing in Contact Center Services, including Outbound Call Center and Telemarketing Services. With positive feedback from 100% of reviewers, clients commend their responsive communication and ability to adapt strategies effectively, resulting in significant improvements in lead volume and conversion rates. The agency's tailored approach and transparency in reporting have been highly valued by its partners.

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Reviews mention Puts the customer first

Clients consistently highlight SocialBloom's commitment to customer satisfaction, particularly noting the personal responsibility taken by team members like Caleb to ensure expectations were met. One reviewer emphasized the effective communication and responsiveness to needs, which contributed to a successful lead generation campaign yielding over 4,000 new leads. Overall, the sentiment reflects a strong focus on putting the customer first, with no reported areas for improvement.

Email Marketing & LinkedIn Lead Gen for Cybersecurity Firm

5.0 Nov 1, 2023

Caleb specifically was instrumental in making sure that our company was satisfied from a customer service standpoint. I was impressed with the personal responsibility that Caleb took to ensure they met expectations.

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2 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Autonomous Vehicle Technology Co

5.0 — SocialBloom provided call center services for an autonomous vehicle technology company. The team identified target verticals and contacts and executed outbound emails, calls, and Linkedin campaigns. Read more

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India (1)

Ireland (1)

United Arab Emirates (1)

United States (32)

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England (1)

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TECHSPEED INC

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +5 services

15% Data Annotation Services

15% Document Digitization & Management

10% Content Moderation Services

10% Transcription

5% Generative AI

TECHSPEED INC is a company specializing in Contact Center Services, including data entry and validation, and they adeptly support product launches with their call handling expertise. Overall, 100% of the feedback highlights their adaptability, excellent project management, and ability to integrate seamlessly with the client's team, although minor improvements were noted in record-keeping practices.

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Reviews mention Translate ideas into products

Clients express a highly positive sentiment regarding TECHSPEED INC's ability to translate ideas into products. One reviewer noted their 'remarkable ability to translate verbal discussions into targeted action items,' highlighting the effectiveness of their established processes. Additionally, the delivery of a comprehensive research report in record time underscored their understanding of client needs. Overall, feedback indicates that TECHSPEED is an adept partner in transforming concepts into actionable results.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 — TECHSPEED INC provided call center services for a health revenue cycle management firm. The team used existing materials to understand the client’s needs and wrote scripts. They also did contact Read more

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SummitNext

4.7 5 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Beachwood, OH

Services provided

15% Call Center Services

25% Customer Service Outsourcing

20% AI Development +3 services

20% Sales Outsourcing

10% Back Office Outsourcing

10% Content Moderation Services

SummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.

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Reviews mention Honest

The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.

Lead Generation for Value Added Reseller

5.0 Mar 30, 2023

The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Value Added Reseller

5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read more

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Task Virtual

4.9 52 reviews
Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Content Writing Services +7 services

10% Customer Service Outsourcing

10% Graphic Design

10% Market Research

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company providing Contact Center Services, particularly excelling in back-office operations such as medical billing. The reviews highlight their strengths in delivering quality work efficiently, with several clients noting time and cost savings. Approximately 80% of the feedback is positive, emphasizing their ability to enhance customer acquisition and operational efficiency. However, there is a suggestion for improved communication updates.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Accounting & Advisory Firm

5.0 — Task Virtual provided call center services for an accounting and advisory firm. The team handled client calls, appointment scheduling, and information dissemination regarding the client's financial Read more

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Australia (3)

Canada (3)

Denmark (1)

France (1)

Germany (1)

Italy (1)

Netherlands (1)

Spain (1)

United States (9)

England (3)

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JOYNO INC

5.0 3 reviews
Verified

$1,000+

Undisclosed

250 - 999

Santa Monica, CA

Services provided

10% Call Center Services

20% Content Marketing

20% Email Marketing +4 services

20% Social Media Marketing

10% Back Office Outsourcing

10% SMS Marketing

10% Video Marketing

JOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.

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Reviews mention Communicative

Clients frequently commend JOYNO INC for their exceptional communication skills. One client highlighted the team's responsiveness and openness to input, stating, 'The team could not be more helpful, always open to my input without any resistance.' Another client rated their communication a perfect 10 out of 10, noting that JOYNO INC consistently shares designs for approval and addresses issues promptly. Overall, the sentiment regarding their communicative nature is overwhelmingly positive, with clients appreciating their professionalism and dedication.

Web Dev, SMM, Branding & Advertising for Tax Services Co

5.0 Nov 25, 2024

The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Comprehensive Digital Mktg Services for Wellness Company

5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more

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United States (1)

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Launch Leads

4.9 4 reviews

$5,000+

Undisclosed

50 - 249

Salt Lake City, UT

Services provided

100% Sales Outsourcing

Launch Leads specializes in Contact Center Services, focusing on appointment setting and outbound call center solutions. The company receives positive feedback for its competitive pricing and management support, achieving an 18-20% lead-to-demo conversion rate. Clients appreciate the strong communication and relationship-building skills demonstrated by the team, including close collaboration with project managers.

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Reviews mention Innovative

Clients have praised Launch Leads for their innovative approach to appointment-setting, highlighting their effective blend of traditional and modern techniques. One client noted their surprise at the level of technology integrated into campaigns, emphasizing that this contributed to a significant increase in lead quality and quantity. Overall, the sentiment reflects a strong appreciation for Launch Leads' ability to adapt and enhance client workflows, establishing them as a forward-thinking partner in lead generation.

Lead Generation for Digital Marketing Agency

5.0 Oct 18, 2022

I was surprised to see how much technology goes into an appointment-setting campaign. Their use of both old and new techniques was an easy win for me.

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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Business Services Company

5.0 — Launch Leads provides call center services for a business services company. The team generates opportunities in specific industries and schedules appointments for the sales team. Read more

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Sales Schema

4.8 4 reviews

$50,000+

Undisclosed

10 - 49

Brooklyn, NY

Services provided

50% Business Consulting

50% Sales Outsourcing

Sales Schema is a specialized business development agency known for its strategic approach to outbound sales and lead generation. The company consistently receives positive feedback, with 100% of reviewers highlighting their personalized outreach, seamless integration with client teams, and innovative strategies. Sales Schema is praised for its expertise in creating sustainable new business pipelines, particularly for agencies, and is recognized for its commitment to enhancing cold outreach processes.

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Reviews mention Communicative

Clients consistently commend Sales Schema for their exceptional communication skills. One review highlighted the 'superb' communication from Sales Schema, noting the team's immediate responsiveness to questions and ongoing support. The client expressed appreciation for Dan's proactive check-ins, which fostered a sense of being valued and supported. Overall, the sentiment is overwhelmingly positive, reflecting a strong emphasis on effective communication throughout the project.

Business Consulting Services for Advertising Agency

5.0 Mar 27, 2020

The communication from Sales Schema is superb. I feel I can rely on them and they are always there immediately when I have questions or challenges. I appreciate that Dan takes time out of his day regularly just to check up on us and to make sure we are satisfied and progressing well.

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Hello Outbound

4.7 6 reviews

$10,000+

Undisclosed

2 - 9

Truckee, CA

Services provided

100% Sales Outsourcing

Hello Outbound is a lead generation and outreach company that specializes in building customer profiles, automating sales programs, and leveraging data-driven strategies to enhance client engagement. Feedback indicates high satisfaction with their responsiveness and innovative approach, with over 80% of reviewers praising their service quality and strategic insights. However, some noted challenges with long sales cycles and tracking messaging schedules.

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Reviews mention Knowledgeable

Clients consistently commend Hello Outbound for their extensive knowledge and professionalism. One executive noted the team's responsiveness and expertise, highlighting the thorough information provided for each lead and the user-friendly nature of their platform. Overall, the sentiment reflects a strong appreciation for the company's knowledgeable approach, contributing significantly to the success of lead generation efforts.

Lead Generation for Creative Communications Agency

4.5 Mar 28, 2024

The app is very user friendly and the information about each lead is very thorough. The team is extremely responsive, knowledgeable and professional.

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Intelus Agency

5.0 9 reviews

$1,000+

< $25 / hr

10 - 49

Athens, AL

Services provided

34% Other Digital Marketing

33% Back Office Outsourcing

33% Sales Outsourcing

Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

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Reviews mention Timely

Clients have consistently praised Intelus Agency for their timely delivery and effective project management. One CEO noted their 'very well organized' approach, highlighting regular updates and agile responses to needs. Another client emphasized Intelus's 'timely' communication and collaborative management style. Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction in meeting deadlines and maintaining open lines of communication throughout the project.

Branding Services for Consulting Company

5.0 Aug 4, 2021

Great management style. Very collaborative. Timely in all responses.

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Quill-qy, Inc.

4.9 9 reviews

$1,000+

$25 - $49 / hr

10 - 49

Dover, DE

Services provided

50% Email Marketing

50% Sales Outsourcing

Quill-qy, Inc. is a versatile content marketing and lead generation agency known for its expertise in crafting effective email campaigns and personalized outreach strategies. The company consistently receives positive feedback, with over 95% of reviewers highlighting their impressive communication, efficiency, and high-quality deliverables. Many clients appreciate their expertise under tight time and budget constraints, demonstrating a strong commitment to customer success.

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Reviews mention Attentive

Quilqy, Inc. has received positive feedback for their attentive approach to client needs, with clients noting their impressive creativity and meticulous attention to detail. One client highlighted the agency's dedication to understanding project requirements through direct communication and daily updates via Slack. The availability of the team for ad-hoc meetings was also appreciated, further emphasizing their commitment to client collaboration and satisfaction.

Content Marketing for a Software Development Team

5.0 Aug 22, 2021

Even though we haven't created as much content as we expected, Quilqy was impressively creative and attentive to details. The outcome of this project is 3 incredible case studies published on Auxility's website and 4 more awaiting publication at a later date. We used Slack and Google Meetings for communication, Quilqy team was always available for ad-hoc calls and meetings, which was highly appreciated.

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Alphoric

5.0 10 reviews

$5,000+

$150 - $199 / hr

10 - 49

Tampa, FL

Services provided

100% Sales Outsourcing

Alphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.

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Reviews mention Well-organized projects

Clients have consistently praised Alphoric for their well-organized project management and timely delivery. One client noted that Alphoric was 'extremely prompt' and delivered results ahead of schedule, significantly contributing to their business growth. Their ability to understand client needs and generate quality leads was highlighted, with feedback indicating that every lead was generated with intent, showcasing their effective project organization and execution.

Lead Generation for AI Solutions Company

5.0 Aug 14, 2023

Alphoric has been monumental in our business growth to say the least. We started working with them earlier this year after being burned by other marketing agencies who could care less about us. They were always extremely prompt in getting to us and delivered extremely early, plus helped us understand how to use the leads.

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JumpCrew

4.6 6 reviews

$1,000+

Undisclosed

250 - 999

Nashville, TN

Services provided

60% Sales Outsourcing

20% Digital Strategy

20% Marketing Strategy

JumpCrew is a contact center services provider specializing in lead management and telemarketing services. The company effectively manages inbound leads, offering customer support services that meet weekly KPIs for conversions and meetings, resulting in approximately 90% client satisfaction. Reviewers highlight JumpCrew's organized project management and ability to quickly ramp up teams, with no noted areas for improvement.

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Reviews mention Detail-oriented

Clients have consistently praised JumpCrew for their detail-oriented approach, particularly in identifying KPIs and objectives. One client noted, "They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results," highlighting their effectiveness in managing lead qualification and appointment setting. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with JumpCrew's meticulous handling of project management and communication.

Lead Processing & Qualifying for Global Workforce Platform

4.5 May 3, 2022

JumpCrew can hire and ramp up a sales team. They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results. On top of that, their resources follow up with us adequately when issues arise.

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0 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Processing & Qualifying for Global Workforce Platform

4.5 — JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. Read more

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Superhuman Prospecting

4.9 29 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a contact center services company specializing in outbound call center and telemarketing services. Reviews indicate a 100% positive experience, with clients praising their professional and results-driven approach, particularly in lead generation and appointment setting. Approximately 75% of reviewers commend their responsiveness and personalized service, highlighting their ability to adapt and meet specific client needs effectively.

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Reviews mention Helpful

Overall sentiment towards Superhuman Prospecting is highly positive, with clients praising their clear communication and expertise. One client noted the team's transparency and effective workflow, which facilitated successful cold outreach campaigns. They appreciated the structured approach and the ability to monitor progress, stating, 'The project was successful... their performance met our expectations for appointments and warm leads.' However, suggestions for improvement include implementing call recording and providing more guidance on follow-up processes.

Cold Outreach and Appt. Setting for Digital Mktg. Agency

5.0 Nov 15, 2018

The team communicated clearly and helpfully shared files to keep us informed about the status of each call. We had a meeting at the project’s mid-point to discuss results and any needed changes. During the campaign, we could see which service representative contacted each business. Our team appreciated knowing who was working on what.

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18 of 20 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Cold Calling & Appointment Setting for Dumpster Rental Co

5.0 — Superhuman Prospecting provided business development support for a dumpster rental company. The team conducted cold calls and set appointments with potential clients. Read more

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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

AnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.

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Reviews mention Accessible

Clients consistently express a positive sentiment regarding AnswerConnect's accessibility. They appreciate the 24/7 availability and prompt responses, which enhance their customer service capabilities. One client noted, 'Having a great call center helps puts my small business on the road to success,' highlighting the ease of communication. Additionally, clients value the effective handling of messages and inquiries, indicating that AnswerConnect is a reliable partner for their operational needs.

Inbound Customer Support for Medium-sized Company

5.0 Nov 2, 2017

They are great at taking messages, taking orders, lead captures, and appointment setting. They are also strong in email, chat, and access to the website. It's very good so far.

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17 of 31 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Answering Service for Tech Company

5.0 — AnswerConnect’s virtual receptionists follow a script while answering calls for a tech company. Dealing directly with the client’s customers, they screen each call, quality leads, and book Read more

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Foley, Alabama (1)

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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

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Reviews mention Personable

The overall sentiment regarding HelloSells' personable approach is highly positive. Clients appreciate the team's availability and effective communication, highlighting that they interact with real people rather than automated systems. One client noted, 'I don’t sit on the phone waiting for them to answer,' emphasizing the promptness and reliability of their service. The personable nature of HelloSells is further evidenced by their proactive follow-ups and supportive IT department, which enhances the client experience.

Virtual Answering Services for Financial Services Co

5.0 Jan 21, 2020

Availability and communication are their team’s most impressive qualities. They have good lines of communication headed by real people. I don’t sit on the phone waiting for them to answer. I don’t send emails to an unknown source. Other companies don’t provide much communication, but HelloSells gives great customer service.

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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Financial Services Co

5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more

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Philadelphia, Pennsylvania (1)

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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy specializing in sales process development and enablement, particularly in integrating CRM systems and training sales teams. They have consistently received positive feedback, with reviewers highlighting their expertise in sales processes, project management, and personalized approach. Approximately 80% of clients noted significant sales improvements, while their responsiveness and professionalism were frequently lauded across reviews.

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Reviews mention Knowledgeable

Clients consistently praise Red2Black Group for their extensive knowledge and expertise in sales processes and CRM integration. One client highlighted their ability to efficiently map out needs and manage sales infrastructure design, emphasizing their responsive communication and understanding of organizational requirements. Another client noted the impressive knowledge of the team, particularly Pat, in effectively training and integrating sales team members, leading to significant increases in sales and talent retention. Overall, the sentiment reflects a strong confidence in their knowledgeable approach.

Sales Infrastructure & CRM Integration for SaaS Company

5.0 May 25, 2022

Red2Black was very good at understanding what our organization needed. They were experts in sales processes and enablement, and that expertise, combined with their knowledge of CRM, was really what we needed.

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Sales Training for Networking & Media Company

5.0 Feb 15, 2022

Pat's knowledge of sales was awe-inspiring. He has a knack for being able to see each salesperson as an individual and identify the best way to reach them.

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Israel (1)

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Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Ruby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.

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Reviews mention High-quality work

Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.

Answering & Customer Services for Advertising Firm

4.5 Aug 12, 2017

They offer good call quality and customer service.

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3 of 7 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Receptionist Service for Law Firm

5.0 — Ruby Receptionists provide ongoing phone answering services to a solo legal practitioner. They answer all incoming calls and forward the messages to the attorney. Read more

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Baton Rouge, Louisiana (1)

Rockville, Maryland (1)

Raleigh, North Carolina (1)

Long Beach, California (1)

Lynn, Massachusetts (1)

Elma, Washington (1)

Tobyhanna, Pennsylvania (1)

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Davinci Virtual Office Solutions

4.5 20 reviews

Undisclosed

< $25 / hr

50 - 249

Salt Lake City, UT

Services provided

100% Call Center Services

Davinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.

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Reviews mention Open to feedback

Clients have expressed satisfaction with Davinci Virtual Office Solutions' openness to feedback, noting their commitment to continuous improvement. One client highlighted that the company has become more knowledgeable about client needs, enhancing service quality. Additionally, they are willing to adjust pricing if a better deal is found, indicating their responsiveness to client concerns. Overall, the sentiment reflects a positive reception towards their adaptability and willingness to evolve based on client input.

Bilingual and Call Answering for Business Services Company

4.5 Nov 2, 2017

They are constantly trying to improve their services. If anything they have become better equipped and more knowledgeable about what our clients want and expect, which helps save time, effort, and money. They are open to feedback and continuously seek ways to enhance their offerings.

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7 of 16 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Mental Health Medical Clinic

5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read more

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Miami, Florida (3)

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Decatur, Georgia (1)

Kansas City, Missouri (1)

Austin, Texas (1)

Ames, Iowa (1)

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Albany, New York (1)

New York City, New York (2)

Santa Monica, California (1)

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Treemont Consulting

4.9 14 reviews

$25,000+

Undisclosed

10 - 49

Austin, TX

Services provided

50% Email Marketing

50% Sales Outsourcing

Treemont Consulting is a marketing agency specializing in email marketing and lead generation services for various industries. Reviewers consistently commend the company for their effective communication, responsiveness, and ability to deliver actionable leads, with 100% highlighting their professionalism and project management skills. Clients report significant business growth and appreciation for the personalized approach taken by the Treemont team.

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Reviews mention Experienced

Treemont Consulting has received highly positive feedback regarding their expertise and communication skills. Clients highlighted their impressive intelligence and sharpness, with one noting, 'Top notch, A players.' The responsiveness and effective communication were praised, with 24/7 availability mentioned. Specific outcomes included significant lead generation and high email open rates of 30-40%. Overall, clients expressed satisfaction with Treemont's experience and effectiveness in achieving project goals, although there is a suggestion for further service expansion.

Lead Generation for Home Services Provider

5.0 Jan 9, 2023

Grant and Robert are just very intelligent and sharp. They get it. Top notch, A players.

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Email Marketing for Safety Equipment Supply Company

5.0 Mar 30, 2022

Their experience in the B2B market and their dedication to providing details with quick response time are amazing.

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Atlanta, Georgia (1)

Collierville, Tennessee (1)

Austin, Texas (1)

Dallas, Texas (1)

Houston, Texas (1)

Chicago, Illinois (1)

Elmwood Park, New Jersey (1)

Cleveland, Ohio (1)

Los Angeles, California (1)

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Smogu.Studio

5.0 2 reviews

$5,000+

$25 - $49 / hr

10 - 49

Los Angeles, CA

Services provided

65% Sales Outsourcing

25% Market Research

10% IT Strategy Consulting

Smogu.Studio is a marketing agency specializing in client acquisition strategies, including cold outreach and personalized campaigns. Reviews indicate 100% positive feedback, highlighting their effective project management and impressive daily reporting. Clients praise their transparency, timely delivery, and alignment with company values, resulting in successful client expansion and closed deals.

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Sapper Consulting LLC

3.9 20 reviews

$5,000+

$100 - $149 / hr

50 - 249

St. Louis, MO

Services provided

60% Email Marketing

15% Business Consulting

10% Corporate Training & Coaching +2 services

10% Sales Outsourcing

5% Direct Marketing

Sapper Consulting LLC offers Call Center Services, including lead generation, outbound call center, and telemarketing services. Reviews indicate issues with project handling, communication, and the overall effectiveness of their campaigns. Clients reported poor outcomes and a lack of qualified leads, suggesting significant areas for improvement in their service delivery.

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Reviews mention Personable

Clients consistently praise Sapper Consulting LLC for their personable approach, highlighting the team's ability to connect genuinely with clients. One client specifically noted the exceptional customer service provided by Katie, emphasizing her flexibility and attentiveness. Additionally, the team was described as proactive and patient, fostering a collaborative environment. Overall, the sentiment reflects a strong appreciation for Sapper's personable nature, which enhances their strategic insights and client relationships.

Sales Prospecting Content for B2B SaaS Firm

5.0 May 31, 2021

What makes Sapper unique is their willingness and ability to see the bigger picture and solve the problems we weren't even thinking about yet. They were a highly strategic team of thinkers and doers, plus they are incredibly personable so their advice does not come off as condescending at all.

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Done For You Meetings

5.0 6 reviews

$1,000+

$200 - $300 / hr

10 - 49

Ellijay, GA

Services provided

80% Sales Outsourcing

10% Other Digital Marketing

10% Other Marketing

Done For You Meetings is a specialized agency offering services in cold email outreach and email system optimization. Across numerous client reviews, 100% of feedback highlights their timely project delivery and effective communication, with reviewers noting their organized approach and ability to meet client needs. Over 80% of clients specifically commend their support and training, which facilitates significant improvements in email deliverability and lead generation.

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Reviews mention Personable

Clients have praised Done For You Meetings for their personable and friendly approach, particularly highlighting the impressive qualities of their team members, such as Felipe, who was noted for being knowledgeable and approachable. The reviews indicate a strong sentiment towards the team's responsiveness and ability to deliver training effectively, contributing to a positive client experience.

Cold Email Marketing for Performance Marketing Firm

5.0 Jul 11, 2024

We were impressed with the quality of the training and with Felipe, who was our main contact. Friendly, personable, knowledgeable.

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FlyTech, Inc.

5.0 11 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Digital Strategy

25% Email Marketing

25% Sales Outsourcing +2 services

15% Conversion Optimization

10% Advertising

FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

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Reviews mention Well-organized projects

Clients have consistently praised FlyTech, Inc. for their well-organized project management, highlighting their thoughtful approach and timely delivery of key deliverables. One client noted the team was 'very organized and thoughtful,' which contributed significantly to achieving an impressive ROI exceeding 5X. This sentiment reflects a strong overall confidence in FlyTech's ability to manage projects effectively and respond to client needs.

Digital Strategy for Advertising & Marketing Company

5.0 Jul 31, 2023

Their project management was very organized and thoughtful. They consistently delivered items on time and were responsive to our needs.

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AI bees

4.6 91 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

15% Call Center Services

30% Content Marketing

30% Sales Outsourcing +2 services

15% Search Engine Optimization

10% BI & Big Data Consulting & SI

AI bees is a lead generation company specializing in leveraging AI technology for identifying, nurturing, and converting leads across various industries. With high ratings and cost-effective services, 90% of reviews highlight its effectiveness in generating quality leads and understanding niche markets. However, 20% suggest areas for improvement, such as quicker response times and language availability.

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Reviews mention Straightforward pricing

Clients have praised AI bees for their straightforward pricing, describing the process as 'very simple' and 'transparent.' One reviewer highlighted the company's value for cost, indicating a clear alignment between service quality and pricing. The overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, contributing positively to the client experience.

Lead Gen, Email Mktg, Outreach & SMM for IT Services Company

5.0 Mar 7, 2024

Very simple, straight-forward process. Transparent and cost-effective.

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France (2)

Germany (19)

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Norway (1)

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United States (30)

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Hire With Near

5.0 1 review

$1,000+

< $25 / hr

10 - 49

San Antonio, TX

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% Recruiting

10% Staffing

Hire With Near is a recruitment company specializing in sourcing remote talent from Latin America for U.S. mid-market enterprises and startups. The reviews highlight their speed and effectiveness in finding candidates, with 100% of reviewers noting satisfaction with the service and none reporting negative experiences. Their services are praised for high-quality, budget-friendly recruitment solutions.

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Evateck

5.0 4 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

15% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Evateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.

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Reviews mention Flexible

Clients have consistently praised Evateck for their flexibility and adaptability in addressing specific business needs. One client noted their 'customized approach' and 'proactive problem-solving' as standout qualities. The ability to tailor support strategies and respond promptly to inquiries demonstrates Evateck's commitment to meeting client expectations. Overall, the sentiment surrounding flexibility is highly positive, reflecting a strong alignment with client requirements and satisfaction.

Customer Support for Ammunition Manufacturing Company

5.0 Apr 6, 2024

We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Web Development Agency

5.0 — Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing Read more

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Poland (1)

United States (2)

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Franchise Marketing Systems

5.0 17 reviews

$5,000+

$100 - $149 / hr

10 - 49

Alpharetta, GA

Services provided

40% Business Consulting

30% Direct Marketing

10% Advertising +2 services

10% Branding

10% Sales Outsourcing

Franchise Marketing Systems is a comprehensive franchise development firm specializing in transforming businesses into successful franchises. The company receives overwhelmingly positive feedback, with clients praising its professionalism, thoroughness, and commitment to client success. Approximately 100% of reviewers commend their project management and ability to customize services to meet unique business needs, highlighting the firm's expertise in franchise creation, legal support, and marketing strategy development.

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Reviews mention Establish clear expectations

Clients expressed that Franchise Marketing Systems effectively established clear expectations throughout the franchise development process. One client noted the thoroughness in documenting their operations manual, describing the experience as respectful and collaborative. They emphasized the importance of taking control of the project timeline, as Franchise Marketing Systems allowed flexibility without pressure. Overall, the sentiment is positive, highlighting their expertise and attention to detail, which contributed to a successful franchising experience.

Franchise Consulting for Pizza Restaurant Chain

4.5 Dec 30, 2019

Franchise Marketing Systems respected our business and asked questions that made us a little uncomfortable, which we expected. Their questions led to a well-documented operations manual. They were thorough and wanted to make sure that the documents we hand over to our franchisees are good. They met all their deadlines. We didn’t put a deadline on the project but set a goal of a packet to use for our franchisees. Everyone played their part and did what they needed to do to make that happen for us. If we had everything that their team needed from start to finish in a timely manner, Franchise Marketing Systems could’ve gotten our project done in six months.

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Canada (1)

United States (14)

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Brightest Minds

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

South San Francisco, CA

Services provided

10% Call Center Services

20% Market Research

20% Marketing Strategy +4 services

20% Social Media Marketing

15% Sales Outsourcing

10% Email Marketing

5% Customer Service Outsourcing

Brightest Minds is a lead generation company specializing in email marketing and LinkedIn outreach to generate and nurture qualified leads. Overall, 100% of reviewers praised their personalized, data-driven approach, leading to successful campaigns and high conversion rates. A notable 75% of clients highlighted their effective workflow and integration with existing teams, while one review suggested expanding social media marketing capabilities.

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Reviews mention Knowledgeable

Clients have consistently praised Brightest Minds for their extensive domain knowledge and data-driven approach. One CEO highlighted the team's hands-on involvement, stating that their experience significantly contributed to campaign success. Specifically, the firm's ability to generate numerous engaging conversations weekly was noted as a key outcome. Overall, the sentiment reflects a strong appreciation for the company's expertise and strategic mindset, reinforcing their capability to drive results effectively.

Lead Generation & Appointment Setting for Financing Company

5.0 Sep 27, 2022

The domain knowledge, the data-driven aspect of the process and a process-like mindset as they always thought about how to run each campaign in the long term.

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Ireland (1)

United States (3)

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310 Creative Inc.

3.5 3 reviews

$5,000+

$50 - $99 / hr

2 - 9

Santa Monica, CA

Services provided

20% Sales Outsourcing

10% Digital Strategy

10% Marketing Strategy +6 services

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.

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Reviews mention Communicative

Clients have consistently praised 310 Creative Inc. for their exceptional communication skills. One client highlighted their 'openness, patience, and understanding' throughout the project, noting that the team provided clear goals and timelines, often exceeding expectations. Another reviewer emphasized their 'incredibly responsive and professional' approach. Overall, the sentiment regarding communication is overwhelmingly positive, indicating that 310 Creative Inc. is dedicated to maintaining effective dialogue with their clients.

Lead Gen and Optimization for Marketing and Web Dev Firm

5.0 Jun 27, 2019

Communication, professionalism, and goals met. They know their stuff and are incredibly responsive and professional. Highly Recommended!

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NANOBOT Group

4.9 26 reviews

$5,000+

$50 - $99 / hr

10 - 49

San Diego, CA

Services provided

45% Video Production

10% CRM Consulting and SI

10% Digital Strategy +4 services

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

5% Content Marketing

NANOBOT Group is a specialized medical and scientific communication company, highly regarded for its expertise in 3D animation and video production. With a strong emphasis on quality and professionalism, 100% of the reviews highlight their ability to understand complex concepts and deliver content that exceeds expectations. They are commended for their timely project management and effective communication, making them a preferred choice for many clients in the medical and biotech industries.

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Reviews mention Professional

NANOBOT Group has received consistently positive feedback regarding their professionalism. Clients noted their excellent communication skills and ability to understand complex concepts quickly. One client highlighted their proactive approach and quick response times, stating that they delivered items on time and exceeded expectations. Another client praised their smooth project management and personable nature, indicating a high level of professionalism throughout the collaboration. Overall, the sentiment reflects strong satisfaction with NANOBOT's professional capabilities.

Design & Video Production for Medical Products Supplier

5.0 Mar 15, 2024

They deliver items on time. Very professional. However, the working speed and product understanding level were way better than I expected as they made something based on the draft I wrote in one day.

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Video Production for Biotech Company

5.0 Oct 22, 2021

Nanobot always stuck to originally planned timeline and very swift in advancing the project forward. They are professionals who are very good at what they do. Easy to communicate with.

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Clinical Video Production for Aesthetic Dentistry Company

5.0 Aug 19, 2021

Moreover, the clinical work they did was very professional. It was evident that they had someone with clinical knowledge within their team to ensure that the things they showed were accurate compared to the human body. They were excellent, and the process was very smooth.

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Cyprus (1)

France (1)

Germany (3)

Italy (1)

South Korea (1)

Netherlands (1)

Singapore (2)

Sweden (1)

Switzerland (3)

United States (10)

England (1)

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Accountability Now

5.0 4 reviews

$1,000+

$200 - $300 / hr

2 - 9

St. Augustine, FL

Services provided

55% Corporate Training & Coaching

25% Business Consulting

10% Sales Outsourcing +2 services

5% CRM Consulting and SI

5% Financial Consulting

Accountability Now is a business development and strategic coaching firm that excels in sales mentorship, leadership development, and marketing strategies. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their team's exceptional guidance, relationship-focused approach, and dedication to client success. Notably, clients appreciate their timely delivery and ability to drive significant sales growth and operational efficiency.

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Reviews mention Helpful

Clients of Accountability Now express a highly positive sentiment regarding their services, emphasizing the company's relationship-focused approach and dedication to empowering teams. One client noted the effective sales mentorship and leadership development that improved their sales strategy and marketing efforts. Another highlighted the smooth internal workflow and increased website traffic due to marketing initiatives. Overall, clients appreciate the knowledge, motivation, and responsiveness of the Accountability Now team, indicating a strong fit for businesses seeking growth and improvement.

Sales Consulting & Mktg Strategy for Design Consulting Co

5.0 Jan 2, 2024

Accountability Now has been a catalyst in helping move our business forward more quickly and allowing us to use some of their resources, too. I'm mostly impressed with Accountability Now's approach of being relationship-focused and caring about the team they work with. The team is consistent and encouraging and helps us see things from an out-of-the-box perspective.

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Business Consulting & Marketing for Custom Software Dev Co

5.0 Dec 13, 2023

Don is knowledgeable and always have a solution to your problems. He goes above and beyond to ensure our company is successful. Motivation, attitude of servitude, knowledge, availability and resources, truly cares, humble.

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United States (3)

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Call Experts

4.4 16 reviews

Undisclosed

Undisclosed

50 - 249

Charleston, SC

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

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Reviews mention Timely

Client feedback regarding Timeliness for Call Experts is overwhelmingly positive. Clients noted that Call Experts consistently meets their goals and adheres to schedules, stating, 'They do exactly what I need and meet all times and goals.' This reliability contributes to significant time savings and allows clients to focus on their core activities without the need for in-house staffing. Overall, clients express a high level of satisfaction with the timely service provided.

Customer Support for Retail Company

5.0 Dec 23, 2017

They do exactly what I need and meet all times and goals. They also save a lot of time because they know what they are doing.

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6 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Retail Company

5.0 — Read more

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Deerfield Beach, Florida (1)

Americus, Georgia (1)

Atlanta, Georgia (1)

Chattanooga, Tennessee (1)

Leander, Texas (1)

Sugar Land, Texas (1)

Livonia, Michigan (1)

Hoboken, New Jersey (1)

Old Bridge, New Jersey (1)

Columbus, Ohio (1)

Brea, California (1)

Las Vegas, Nevada (2)

Arlington, Virginia (1)

North Conway, New Hampshire (1)

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WebStax Studio

5.0 3 reviews

$1,000+

$25 - $49 / hr

10 - 49

Glendale, CA

Services provided

15% Pay Per Click

15% Search Engine Optimization

15% Social Media Marketing +5 services

15% Web Design

10% AI Development

10% E-Commerce Development

10% Sales Outsourcing

10% Web Development

WebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.

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Reviews mention Accommodating

Clients have praised WebStax Studio for their accommodating nature, particularly in their responsiveness and adaptability to project changes. One client highlighted the team's ability to swiftly address needs and adjustments, ensuring the final outcome exceeded expectations. Additionally, their commitment to regular updates fostered trust and transparency. Overall, the sentiment reflects strong satisfaction with WebStax Studio's client-focused approach and flexibility, which were instrumental in the success of their projects.

SEO, Website Design & Dev for Online Tutoring Platform

5.0 Mar 19, 2024

WebStax Studio excelled in project management, ensuring timely deliveries and outstanding responsiveness. Key highlights include: Timeliness: All milestones were met on or before deadlines, showcasing their excellent time management skills. Responsiveness: The team promptly addressed our needs and made adjustments swiftly, demonstrating a strong client focus. Adaptability: They adeptly navigated project changes, ensuring the final outcome exceeded our expectations.

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Armenia (1)

United States (2)

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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

60% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing

ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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Reviews mention Great team

Clients consistently praise ReceptionHQ for their exceptional team, highlighting their quick response times and outstanding customer service. One client noted, 'They are the quickest and best service you can try,' while another emphasized that 'the employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and dedication of the ReceptionHQ team, positioning them as a top choice for inbound services.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind.

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2 of 9 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service and Support Management for Hospitality Firm

4.5 — Read more

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McDonough, Georgia (1)

Knoxville, Tennessee (1)

Aurora, Illinois (1)

Cleveland, Ohio (1)

Hesperia, California (1)

Palmdale, California (1)

Lansdale, Pennsylvania (1)

Chantilly, Virginia (1)

Warrenton, Missouri (1)

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INFUSE

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Boca Raton, FL

Services provided

35% Sales Outsourcing

25% Content Marketing

10% Conversion Optimization +3 services

10% Email Marketing

10% Marketing Strategy

10% Other Digital Marketing

Established in 2012, INFUSE is a large Sales Outsourcing company located in Boca Raton, Florida and Newton, Massachusetts. Their team specializes in Sales Outsourcing and Content Marketing.
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Rubbics

5.0 3 reviews

$1,000+

$25 - $49 / hr

50 - 249

Pensacola, FL

Services provided

15% Call Center Services

20% Search Engine Optimization

20% Web Development +3 services

15% Content Marketing

15% Graphic Design

15% Social Media Marketing

Rubbics is a digital marketing company specializing in social media management. Reviews highlight their professionalism in communication and delivery, with 100% of feedback noting timely and satisfactory project execution. Their competitive pricing is also a recurring theme among clients, making them a favorable choice for budget-conscious businesses.

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DataBees

4.5 1 review

$1,000+

< $25 / hr

250 - 999

San Francisco, CA

Services provided

60% Market Research

20% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Digital Strategy

DataBees is a research services company specializing in lead identification and database expansion. With consistently high-quality work and exceptional communication, they have garnered positive feedback for their ability to generate tangible results. Approximately 100% of reviewers praise their effective communication, highlighting account manager Irakli’s proactive updates and detailed project management.

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