Top Call Center Services & Voice Services for E-Commerce Companies in India
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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$1,000+$25 - $49 / hr2 - 9Bengaluru, India
Services provided
Unleash Tech Worx Pvt Ltd is a CRM consulting and SI company. Founded in 2023, the team provides CRM consulting and SI and Sales Outsourcing. The firm is based in Bengaluru, India.
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$10,000+$50 - $99 / hr50 - 249Thoraipakkam, India
Services provided
Kaaspro is a cloud consulting & SI company established in 2010. The team provides cloud consulting & SI and Cybersecurity and is headquartered in Thoraipakkam, India.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
See all 72 projectsSupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.
$1,000+< $25 / hr250 - 999Serves IndiaServices provided
See all 10 projectsHelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.
$1,000+< $25 / hr50 - 249Serves IndiaServices provided
See all 17 projectsBusiness & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.
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$5,000+< $25 / hr50 - 249Gurugram, India
Services provided
Launched in 2018, Avantcore Global Solutions Pvt Ltd is a call center company. The team focuses on Call Center Services and Back Office Outsourcing and is located in Gurugram, India.
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$5,000+< $25 / hr50 - 249Kazhakkoottam, India
Services provided
Iworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
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$1,000+< $25 / hr10 - 49Jaipur, India
Services provided
Zenius Ventures LLP is a Back Office Outsourcing company headquartered in Jaipur, India. Launched in 2023, the team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
KISAN BAZAR DOT COM PVT LTD is a Gurugram, India-based HR Consulting company. The team offers HR Consulting and Call Center Services.
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$5,000+< $25 / hr50 - 249Visakhapatnam, India
Services provided
Sonic Vars is a Visakhapatnam, India-based mobile app development company. The team specializes in Mobile App Development and Web Design.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves IndiaServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr250 - 999Serves IndiaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Serves IndiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
See all 9 projectsBBC Global Services is a company specializing in Contact Center Services, providing virtual assistant support for various industries. Reviews indicate a high satisfaction rate, with approximately 67% of clients praising their efficiency and communication. However, a minority (about 33%) expressed dissatisfaction with project management and professionalism. Their services have been noted for significant time and cost savings, particularly in administrative assistance.
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$1,000+$25 - $49 / hr10 - 49Ghaziabad, India
Services provided
WynSwell Global Business Services (P) Ltd is a Finance & Accounting Outsourcing (FAO) company established in 2018. The team focuses on Finance & Accounting Outsourcing (FAO) and Business Consulting.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves IndiaServices provided
See all 13 projectsValoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.
$10,000+< $25 / hr50 - 249Serves IndiaServices provided
See all 229 projectsBelkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.
$1,000+< $25 / hr50 - 249Serves IndiaServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
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$1,000+$25 - $49 / hr2 - 9Bengaluru, India
Services provided
Eyelander Digital Pvt. Ltd. Is a Bengaluru, India-based telephone answering service. Their services include Call Center Services and IT staff augmentation.
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$1,000+$25 - $49 / hr10 - 49Pimpri-Chinchwad, India
Services provided
Digital Strategy company Quickupp Softech was launched in 2023. The agency offers Digital Strategy and IT strategy consulting, and is small.
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$25,000+< $25 / hr10 - 49Bengaluru, India
Services provided
IkonMytri Services Pvt. Ltd. Is a Customer Service Outsourcing company located in Bengaluru, India. They offer Customer Service Outsourcing and IT staff augmentation and were established in 2019.
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$5,000+< $25 / hr10 - 49Gurugram, India
Services provided
Established in 2019, Xcentasia is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Market Research.
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$1,000+< $25 / hr10 - 49Thiruvananthapuram, India
Services provided
Domshark is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Customer Service Outsourcing and is headquartered in Thiruvananthapuram, India.
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$1,000+< $25 / hr10 - 49Greater Noida, India
Services provided
Small SEO company Lupira, is in Greater Noida, India. The team specializes in Search Engine Optimization and Custom Software Development.
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
See all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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$1,000+< $25 / hr2 - 9Bhubaneswar, India
Services provided
Qeflox is a Bhubaneswar, India-based Conversion Optimization company. They provide Conversion Optimization and Digital Strategy.
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$1,000+< $25 / hr2 - 9Surat, India
Services provided
Headquartered in Surat, India, Media Riser is a SEO agency. Their services include Search Engine Optimization and Social Media Marketing.
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$5,000+< $25 / hr50 - 249Noida, India
Services provided
Pay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
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$1,000+Undisclosed10 - 49Gurugram, India
Services provided
Rbix Technologies is an e-commerce development firm founded in 2019. The team offers E-Commerce Development and Social Media Marketing.
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$5,000+$25 - $49 / hr10 - 49Pimpri-Chinchwad, India
Services provided
Augment Works is a social media marketing company. The Pimpri-Chinchwad, India-based company was established in 2016. Their team provides Social Media Marketing and Other Digital Marketing.
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$1,000+< $25 / hr10 - 49Guwahati, India
Services provided
Neeyor Technologies is a Market Research company. Launched in 2016, the team specializes in Market Research and Contract Manufacturing.
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$1,000+< $25 / hr50 - 249Noida, India
Services provided
Beyond GTM is an Advertising company. They are located in Noida, India and have midsize team. They provide Advertising and Branding.
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$5,000+< $25 / hr10 - 49Coimbatore, India
Services provided
Appscomp Widgets Pvt Ltd., is a software development firm founded in 2016. The firm specializes in Custom Software Development and Web Design, and is small.
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$10,000+< $25 / hr50 - 249Kolkata, India
Services provided
See all 1 projectsLogica Infotech Services Pvt. Ltd. specializes in Medical Billing, Coding, and Insurance Indexing. Reviews highlight their quality work delivered within specified timelines and emphasize their professionalism and strong client relationships. However, recommendations suggest expanding service availability to the US time zone to attract more clients.
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$1,000+< $25 / hr2 - 9Coimbatore, India
Services provided
Seozial is a social media marketing agency in Coimbatore, India. Their services include Social Media Marketing and Search Engine Optimization.
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Undisclosed< $25 / hr10 - 49Pune, India
Services provided
Dolta LLP is a small social media marketing agency. They offer Social Media Marketing and Direct Marketing and were founded in 2021.
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$1,000+< $25 / hr2 - 9Indore, India
Services provided
In Indore, India and Indore, India, Variance Assistant is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$100 - $149 / hr50 - 249Pune, India
Services provided
Matrix Global InfoTech Solutions is a web design agency. The Pune, India-based team offers Web Design and Web Development.
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$1,000+$25 - $49 / hr50 - 249Kochi, India
Services provided
PixelBoho Creative Digital Agency is a web development company. The midsize Kochi, India-based team offers Web Development and Mobile App Development. The company was launched in 2014.
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Undisclosed< $25 / hr10 - 49Ahmedabad, India
Services provided
EMentalist Outsourcing Services Pvt. Ltd., a small social media marketing agency, is headquartered in Ahmedabad, India. Their services include Social Media Marketing and Web Development.
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$1,000+< $25 / hr250 - 999Chennai, India
Services provided
See all 5 projectsInfosearch BPO Services Pvt. Ltd. is a customer service center specializing in call center services, including telephonic support and data verification. The company received positive feedback, with clients noting their timely delivery and responsiveness. Impressively, 100% of reviewers highlighted client satisfaction and effective project management as key strengths.
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$1,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
LanceTech Solutions is a website development firm. The team specializes in Web Development and Back Office Outsourcing, and the company is in Ahmedabad, India and Bengaluru, India.
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Undisclosed< $25 / hr10 - 49New Delhi, India
Services provided
Nv it experts, a web design company, is located in Union City, California and New Delhi, India. They focus on Web Design and E-Commerce Development and were launched in 2021.
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$1,000+$25 - $49 / hr2 - 9Rajkot, India
Services provided
Trezine Studios LLP, a SEO company, is headquartered in Rajkot, India. They focus on Search Engine Optimization and Graphic Design.
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UndisclosedUndisclosed1,000 - 9,999Bengaluru, India
Services provided
Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
See all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
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$10,000+< $25 / hr50 - 249Kolkata, India
Services provided
VirtualMens is a Kolkata, India-based answering service. They offer Call Center Services and Search Engine Optimization and were established in 2016.
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
Kavya Sourcing is a midsize Back Office Outsourcing company founded in 2007. Their services include Back Office Outsourcing and Advertising.
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UndisclosedUndisclosed50 - 249New Delhi, India
Services provided
Founded in 2013, KSBM Infotech Pvt Ltd is a software development company. The team offers Custom Software Development and Mobile App Development and is based in New Delhi, India.
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UndisclosedUndisclosed10 - 49Pimpri-Chinchwad, India
Services provided
Launched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.
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UndisclosedUndisclosed10,000+Oslo, Norway
Services provided
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
See all 1 projectsNexsales is a data analytics company specializing in persona targeting, market segmentation, and customized data solutions, particularly for the IT consulting, security software, and business intelligence industries. They received overwhelmingly positive feedback, with clients praising their timely delivery, effective project management, and impactful data insights that drove market expansion and strategic growth.
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Best Call Center Companies & Voice Services for E-Commerce Companies in India
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$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
29.9/40.014/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
25% Call Center Services20% Sales Outsourcing55% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
32.2/40.019/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr2 - 9Rajkot, India
Ability to deliver
25.1/40.016.8/20 Reviews4.4/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Gurugram, India
Ability to deliver
26.9/40.016.2/20 Reviews6.2/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services10% Sales Outsourcing45% Other -
$1,000+< $25 / hr250 - 999New Delhi, India
Ability to deliver
27.3/40.015.4/20 Reviews6.5/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
24.6/40.016.2/20 Reviews3.1/10 Clients & Experience5.3/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
Undisclosed< $25 / hr10 - 49Surat, India
Ability to deliver
25.5/40.016.6/20 Reviews4.9/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Coimbatore, India
Ability to deliver
25.6/40.016.6/20 Reviews3.9/10 Clients & Experience5.1/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+< $25 / hr2 - 9Chennai, India
Ability to deliver
23.6/40.016.2/20 Reviews2.5/10 Clients & Experience4.9/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$25,000+< $25 / hr50 - 249Bengaluru, India
Ability to deliver
22.6/40.016/20 Reviews1.4/10 Clients & Experience5.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Kolkata, India
Ability to deliver
27.6/40.017/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services90% Other -
$10,000+< $25 / hr250 - 999Noida, India
Ability to deliver
20.3/40.014.8/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
19% Call Center Services81% Other -
$5,000+$25 - $49 / hr50 - 249Pune, India
Ability to deliver
22.9/40.016.4/20 Reviews0.7/10 Clients & Experience5.8/10 Market PresenceService focus
15% Call Center Services85% Other -
$5,000+Undisclosed50 - 249Bengaluru, India
Ability to deliver
25/40.014.6/20 Reviews2.8/10 Clients & Experience7.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Ahmedabad, India
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Ahmedabad, India
Ability to deliver
23/40.015.8/20 Reviews2.4/10 Clients & Experience4.8/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Udaipur, India
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+$50 - $99 / hr10 - 49Hyderabad, India
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49Bengaluru, India
Ability to deliver
6.9/40.00/20 Reviews2.1/10 Clients & Experience4.8/10 Market PresenceService focus
100% Sales Outsourcing -
$5,000+$50 - $99 / hr250 - 999Bengaluru, India
Ability to deliver
11.3/40.00/20 Reviews6.7/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Hyderabad, India
Ability to deliver
7.8/40.00/20 Reviews2.1/10 Clients & Experience5.7/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
8.1/40.00/20 Reviews2.1/10 Clients & Experience6/10 Market PresenceService focus
12% Call Center Services10% Sales Outsourcing78% Other -
$1,000+< $25 / hr50 - 249Hyderabad, India
Ability to deliver
6.5/40.00/20 Reviews0/10 Clients & Experience6.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$50,000+$25 - $49 / hr10,000+Noida, India
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
18% Call Center Services82% Other -
$1,000+Undisclosed10,000+Thane, India
Ability to deliver
6.8/40.00/20 Reviews0/10 Clients & Experience6.8/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+< $25 / hr10 - 49New Delhi, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed250 - 999Pune, India
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
