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Top Call Center Services & Voice Services for E-Commerce Companies in Bengaluru

Ratings Updated: December 10, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bengaluru, India

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Bengaluru, India

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Helpful
The feedback regarding Helpware's helpfulness is overwhelmingly positive. Clients noted the team's responsiveness and dedication, highlighting instances such as the seamless transition to a 24/7 support model and the proactive approach to problem-solving. One client remarked on the agents' eagerness to learn about their business, enhancing the support provided. Overall, clients appreciate the professionalism and friendliness of Helpware's staff, making them a valuable partner in achieving project goals.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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Staff Augmentation for Computer Software Company

4.5 Oct 24, 2019

They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is. There always are for everyone. I think having some more templates for customers who haven't used these type of outsourced services before.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Helpware’s commitment and willingness to help out is what makes them so impressive. Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Bengaluru, India

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Octopus Tech Solutions

4.9 5 reviews

$1,000+

< $25 / hr

50 - 249

Chandigarh, India

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +2 services

10% Search Engine Optimization

10% Web Design

Octopus Tech Solutions specializes in Contact Center Services, including Inbound and Outbound Call Center and Telemarketing Services. The company is praised for its effective lead generation, seamless communication, and commitment to deadlines. Reviewers consistently highlight their responsiveness, dedication, and reasonable pricing, with no significant areas for improvement mentioned, indicating high satisfaction across their client base.

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Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Octopus Tech Solutions' unique expertise, noting their agents displayed a high level of proficiency in managing customer interactions. One client highlighted the team's effective communication and support, stating that Octopus Tech stood out during the vendor selection process. Their management and quick response to inquiries were also praised, reinforcing the perception of their specialized capabilities in handling complex customer service needs.

Outbound Support Services for Payment Solution

5.0 May 3, 2019

The agents have displayed a high level of expertise while handling the calls. Their overall management has been excellent.
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4 of 5 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Real Estate Company
5.0 — Using a database of contact information, Octopus Tech Solutions reached out to potential clients to generate leads for a real estate company. The team made roughly 500 calls a day for three Read more
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Industry Experience

Octopus Tech Solutions has received positive feedback across several industries, including Real Estate, Business Services, Logistics & Supply Chain, and Agriculture. Clients commend their expertise in lead generation, effective communication, and responsiveness. In Real Estate, they excelled in generating leads, while in Business Services, they effectively informed customers of new offerings. Their performance in Logistics resulted in successful vendor registrations, and in Agriculture, they enhanced customer engagement significantly. Overall, Octopus Tech Solutions is well-regarded for their operational efficiency and commitment to client needs across these sectors.
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Real estate Business services Logistics & Supply Chain Agriculture

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Bengaluru, India

1st Floor, Novel Tech park, Kudlu Gate
Bengaluru, India 560068
41 - 49

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Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Business Consulting +3 services

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Westshore Bpo Pvt Ltd is a professional provider of Contact Center Services, offering Customer Support Services through various channels including phone, email, and chat. The company consistently delivers reliable and timely support, with reviewers noting an improvement in customer service capabilities and satisfaction. Positive feedback constitutes 100% of the reviews, highlighting their commitment, adaptability, and excellent service delivery.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Services Company
5.0 — Westshore Bpo Pvt Ltd worked with an IT services company to handle their customer support efforts through chat, email, phone, and web forms. They provided assistance in English and Japanese. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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England (4) United States (2) France (1) India (1) Scotland (1)

Bengaluru, India

2nd Floor, Thimmaiah Enclave, NO 3&4, 10th cross, 80 Feet Ring Rd, opp. to Aryan Multi-speciality Hospital, Mariyappana Palya, Gnana Bharathi
Bengaluru, India 560056
76 - 100

9886541727

Bengaluru, India

nO 18 2ND FLOOR OPPOSITE TEMPLE, JNANABHARATHI MAIN ROAD, BANGALORE
Bengaluru, India 560056
2 - 5

+13153252921

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Featured

What are Featured Providers?
SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bengaluru, India

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a professional customer support center specializing in Contact Center Services, Inbound and Outbound Call Handling, and Telephonic Support. With 100% satisfaction across reviews, clients commend their 24/7 responsiveness, multi-channel support, and flexibility in adapting to client needs. Notably, 80% of reviewers highlight the company's efficient communication and proactive management style.

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Reviews mention Meets deadlines
Overall, client sentiment regarding SupportYourApp's ability to meet deadlines is highly positive. Clients reported that they consistently received QA results and performance metrics on time, enhancing workflow efficiency. One client specifically noted that initial reminders were no longer necessary, as SupportYourApp proactively provided updates thereafter. The service expectations were exceeded by 110%, indicating a strong commitment to timely delivery and responsiveness, which significantly benefited the clients' operational processes.

Customer Support Services for IT Company

5.0 Jul 22, 2025

I found working with SupportYourApp management a great experience - very proactive, always timely response, great ability to deliver expected outcome and very pleasant to talk to.
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9 of 10 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
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29 of 32 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Product Information Mgmt Company
5.0 — SupportYourApp provides 24/7 customer support for a product information management platform. The team manages all customer inquiries through email and phone and ensures the smooth running of Read more
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Bengaluru, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Bengaluru, India

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Unique expertise
Clients consistently commend Business & Services Solutions for their unique expertise in the F&B and AI sectors. Notably, TabSquare.AI praised their bespoke 'Restaurant Technology Operations Framework' which greatly enhanced operational efficiency. Similarly, Addepto highlighted the depth of technical knowledge their support agents demonstrated, even being mistaken for in-house engineers. Overall, the sentiment reflects strong satisfaction with BSS's ability to address complex challenges and deliver tailored solutions, reinforcing their reputation as industry experts.

Customer Service Outsourcing for AI Consultancy

5.0 Jun 19, 2025

What we found most impressive and unique about Business & Services Solutions was their rare combination of technical depth and client service excellence. Unlike typical outsourcing firms, their agents developed genuine expertise in our field, capable of discussing transformer models and RAG architectures with authority. In one memorable instance, a client mistook their lead support agent for our in-house ML engineer during a complex troubleshooting session.
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Custom Software Development for AI Solutions Company

5.0 Jun 20, 2025

Three aspects of BSS's service particularly impressed our leadership team. Their deep understanding of restaurant operations allowed them to anticipate the unique challenges of peak dining periods. Their technology-agnostic approach enabled seamless integration with our existing systems. Most importantly, their cultural fluency proved invaluable when navigating local business practices across our diverse international markets.
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11 of 11 reviews are 5 stars

8 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, reviews for Business & Services Solutions reflect a strong sentiment of satisfaction among clients. They highlight the company's ability to seamlessly integrate into client operations, with specific praise for their proactive communication and technical expertise. Notable examples include their handling of urgent inquiries during a ransomware threat and effective support during a product launch. Clients particularly commend their cultural alignment and commitment to understanding each client's unique needs, though minor suggestions for improvement include enhancing internal reporting systems.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Tunis, Tunisia

16 Rue Ibn Zohr
Tunis, Tunisia
151 - 200

+21636408538

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Datawrkz

4.8 2 reviews

$5,000+

Undisclosed

50 - 249

Bengaluru, India

Services provided

10% Advertising

10% Business Consulting

10% Conversion Optimization +7 services

10% Digital Strategy

10% Media Planning & Buying

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Datawrkz is a marketing agency specializing in audience engagement and app promotion. They are praised for their creative strategies and understanding of niche markets, with 100% of reviewers highlighting increased engagement and improved cost per install. Some feedback suggests that the onboarding process could be more efficient, though their thorough understanding of client needs is highly valued.

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Industry Experience

Datawrkz has demonstrated expertise primarily in the publishing industry, receiving positive feedback for their innovative engagement strategies and strong communication. Clients appreciate their ability to reach niche audiences effectively and enhance app engagement. Overall sentiment is favorable, highlighting strengths in creative problem-solving and personalized service, making Datawrkz a suitable choice for businesses in publishing seeking to improve audience interaction and retention.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Datawrkz's pricing and the value received for their investment. One reviewer noted that Datawrkz offered 'good ideas regarding engagement' and provided ample resources, indicating a strong return on investment. Another client highlighted the company's understanding of niche markets and effective strategies, which contributed to increased engagement and improved cost-per-install metrics. Overall, the sentiment reflects a positive perception of the company's cost-effectiveness and value for money.
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Bengaluru, India

SECOND THIRD AND FOURTH, 452 BBMP KHATA NO 350/452, 17TH CROSS SECTOR 4, HSR LAYOUT, Bengaluru, Bengaluru Urban
Bengaluru, India 560102
76 - 100

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Thyleads

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bengaluru, India

Services provided

100% Sales Outsourcing

Launched in 2021, Thyleads is a Sales Outsourcing company. The agency offers Sales Outsourcing, and is small.
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Bengaluru, India

HD-158, 80 Feet Main Road, Koramangala, 1A Block
Bengaluru, India 560034
21 - 30

+91 8037862366

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Cimmons Integrated Services Private Limited

Not yet reviewed

$5,000+

$50 - $99 / hr

250 - 999

Bengaluru, India

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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Bengaluru, India

#86, 2nd Floor, Gokul Towers, MS Ramaiah Rd, HMR Layout, Gokula Extension, Mathikere, Bengaluru, Karnataka 560054
Bengaluru, India 560013
251 - 300

+918066617799

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HRH Next Services Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hyderabad, India

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Digital Strategy

HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
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Bengaluru, India

186 Hosur Road
Bengaluru, India 560068
151 - 200

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MarketStar

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Sofia, Bulgaria

Services provided

65% Sales Outsourcing

15% Customer Service Outsourcing

10% Digital Strategy +1 service

10% Marketing Strategy

MarketStar is a Sales Outsourcing company. Established in 1988, the firm is in Ogden, Utah and Dublin, Ireland. Their services include Sales Outsourcing and Customer Service Outsourcing.
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Bengaluru, India

26 Mahatma Gandhi Road
Bengaluru, India 560001
1001 - 2000

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What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Bengaluru, India

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Bengaluru, India

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Open to feedback
Simply Contact demonstrates a strong openness to feedback, as noted by a client from Metro AG, who highlighted their continuous communication and provision of analytics reports. The client emphasized that suggestions for improvement arise during the workflow, indicating an adaptable approach. They appreciated Simply Contact's willingness to address and implement changes based on feedback, reinforcing the overall positive sentiment towards the company's responsiveness and commitment to enhancing service quality.

Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

It is kind of hard to say because, as I said, we constantly get working reports, so points for improvement usually come up during the working process. Simply Contact is always open to the things we want to be improved or implemented.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Bengaluru, India

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Significo highlight a strong overall sentiment, with clients praising their timely delivery and responsive communication. For instance, a client from Porsche Croatia noted that all project deliverables were met on time and appreciated the alignment of company values. While measurable outcomes were not specifically mentioned, the consistent communication and adaptability of the team were frequently acknowledged as impressive attributes. Clients expressed satisfaction with the value for cost, indicating a positive experience overall.
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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More responsive than most other service providers

Significo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Transact Global

5.0 1 review

$5,000+

$50 - $99 / hr

1,000 - 9,999

Bengaluru, India

Services provided

30% Call Center Services

35% Business Consulting

35% Custom Software Development

Transact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.

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Bengaluru, India

44/1-1, Industrial Suburb, Opp. Vaishnavi Sapphire Centre, Yeshwanthpur
Bengaluru, India 560022
2001 - 5000

080-44554466

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INFORIZA

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Bengaluru, India

Services provided

60% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +2 services

10% E-Commerce Development

10% Web Development

INFORIZA is a small call center company. They offer Call Center Services and Web Development and were launched in 2024.
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Bengaluru, India

13th Cross Road
Bengaluru, India 560038
16 - 20

8903343008

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Featured

What are Featured Providers?
Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Bengaluru, India

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a reputable provider of Contact Center Services, offering a comprehensive range of customer support solutions, including Inbound and Outbound Call Center, Telemarketing, and Technical Support. Reviews highlight their flexibility, professionalism, and strong project management. With consistently high satisfaction rates—over 85%—and positive outcomes, Valoris Center is recognized for its adaptability and proactive approach in meeting clients' diverse needs.

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Reviews mention Knowledgeable
The feedback regarding Valoris Center highlights their extensive knowledge and experience, as noted by a Customer Experience Manager who emphasized their professional team and ability to customize solutions. Clients appreciate their expertise in conducting customer satisfaction surveys and lead management, which significantly enhanced service quality and customer loyalty. The overall sentiment is positive, with clients recognizing Valoris as a reliable partner capable of delivering valuable insights and effective collaboration.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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București, Romania

Rams Business Center 42, Dudesti-Pantelimon Avenue, 3rd district, 6th floor
București, Romania 033094
751 - 1000

+4 0215299929

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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves Bengaluru, India

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation service company renowned for its expertise in outbound call center and telemarketing services. Across various reviews, Belkins received high praise for its project management, flexibility, and ability to deliver results. Notably, 100% of reviewers highlighted the company's efficient communication and consistently exceeded expectations, such as booking up to 78 appointments in six months, showcasing a strong focus on client success.

See all 229 projects

4 of 5 reviews are 5 stars

4 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Over the past six months, clients have praised Belkins for their effective lead generation strategies and strong project management. Notably, Epom reported 78 qualified appointments and a 3.6x ROI, while Claspo highlighted a consistent flow of qualified leads. ZONE3000 commended Belkins' hands-on approach, achieving 63 appointments against a target of 40. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in the results, communication, and the team's independence.
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44 of 47 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for AdTech Company
4.5 — Belkins provided lead generation services for an adtech company. The team researched prospects, defined the client's ideal customer profile (ICP), crafted messages, and ran outreach on email and Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (107) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall feedback from clients regarding Belkins highlights a positive sentiment towards their cost-effectiveness and value for money. Many clients reported achieving significant ROI, such as a 3.6x return on investment and numerous booked appointments exceeding expectations. For instance, one client noted a 50% conversion rate from leads generated by Belkins. However, some clients expressed a desire for improved communication and lead quality in specific cases. Overall, Belkins is seen as a reliable partner offering substantial value for the cost.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Bengaluru, India

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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20 of 21 reviews are 5 stars

13 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 21 times in the past 6 months
Over the past six months, A-Sales AB has received largely positive feedback for their lead generation services. Clients highlighted their organized project management and ability to adapt messaging to specific industries, resulting in a consistent flow of qualified meetings—averaging between 10 to 22 per month. Notably, one client commended their precise targeting and tailored outreach, while another mentioned the prompt responsiveness to needs. However, one review expressed dissatisfaction with low-quality outputs and poor communication, indicating room for improvement.
Read 21 Recent Reviews

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16 of 16 Call Center Services reviews are 5 stars

13 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read more
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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QDegrees Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bengaluru, India

Services provided

10% Call Center Services

30% Market Research

20% Business Consulting +3 services

20% Customer Service Outsourcing

10% Back Office Outsourcing

10% Financial Consulting

QDegrees Services is a Market Research company. They focus on Market Research and Business Consulting and were founded in 2013.
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Bengaluru, India

46/4, Hosur Rd, Kudlu Gate, Krishna Reddy Industrial Area, H.S, R Extension, Bengaluru, Karnataka
Bengaluru, India 560068
50 - 75

+91 97733 42427

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Saarthi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Halanayakanahalli, India

Services provided

15% Call Center Services

50% AI Development

15% E-Commerce Development +2 services

10% Business Consulting

10% Social Media Marketing

Saarthi is a small AI company founded in 2017. Their services include Artificial Intelligence and Call Center Services.
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Halanayakanahalli, India

259, Rainbow Drive, Halanayakanahalli, Off Sarjapur Road Bangalore, India
Halanayakanahalli, India 560035
16 - 20

8108832736

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Winwire Business Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Bengaluru, India

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Business Consulting +5 services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

5% HR Outsourcing

Business Consulting company Winwire Business Solutions was established in 2021. The team specializes in Business Consulting and Call Center Services and is located in Bengaluru, India.
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Bengaluru, India

Sree Rama Temple, #9, 20H cross, Street Ejipura, Viveka Nagar
Bengaluru, India 560047
41 - 49

06364032531

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Unleash Tech Worx Pvt Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Bengaluru, India

Services provided

40% CRM Consulting and SI

40% Sales Outsourcing

20% Social Media Marketing

Unleash Tech Worx Pvt Ltd is a CRM consulting and SI company. Founded in 2023, the team provides CRM consulting and SI and Sales Outsourcing. The firm is based in Bengaluru, India.
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Bengaluru, India

Kanakapura Main Road
Bengaluru, India 560062
6 - 9

+91 9880108794

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Eyelander Digital Pvt. Ltd.

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Bengaluru, India

Services provided

25% Call Center Services

14% IT Staff Augmentation

13% IT Managed Services +4 services

12% Business Consulting

12% Finance & Accounting Outsourcing (FAO)

12% Other IT Consulting and SI

12% Transcription

Eyelander Digital Pvt. Ltd. Is a Bengaluru, India-based telephone answering service. Their services include Call Center Services and IT staff augmentation.
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Bengaluru, India

7A, 3rd Floor, Kammanahalli Main Road
Bengaluru, India 560084
2 - 5

9820324959

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IkonMytri Services Pvt. Ltd.

Not yet reviewed

$25,000+

< $25 / hr

10 - 49

Bengaluru, India

Services provided

10% Call Center Services

30% Customer Service Outsourcing

20% IT Staff Augmentation +8 services

15% Corporate Training & Coaching

5% Finance & Accounting Outsourcing (FAO)

5% HR Consulting

3% Back Office Outsourcing

3% Custom Software Development

3% E-Commerce Development

3% IT Managed Services

3% Web Development

IkonMytri Services Pvt. Ltd. Is a Customer Service Outsourcing company located in Bengaluru, India. They offer Customer Service Outsourcing and IT staff augmentation and were established in 2019.
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Bengaluru, India

#175 & 176, 91, Springboard, Bannerghatta Main Rd, Dollars Colony, Bilekahalli, Bengaluru, Karnataka 560076
Bengaluru, India 560076
41 - 49

7892730639

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Genisys Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Bengaluru, India

Services provided

10% Call Center Services

10% AI Development

10% Application Management & Support +7 services

10% Application Testing

10% Cloud Consulting & SI

10% Computer Engineering

10% IT Managed Services

10% IT Strategy Consulting

10% Robotics Process Automation

10% UX/UI Design

Genisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
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Bengaluru, India

Tower C, 11th Floor, Prestige Shantiniketan, Sadaramangala, Hoodi Village
Bengaluru, India 560 048
751 - 1000

+91.804.907.1100

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Top Call Center Services & Voice Services for E-Commerce Companies in Bengaluru

Best Call Center Companies & Voice Services for E-Commerce Companies in Bengaluru

Reviews mention Communicative

Digital Marketing, SMM & SEO for Software Solutions Company

Staff Aug & Content Moderation for Blockchain Technology Co

Customer Support for FinTech Organization

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Reviews mention Helpful

Call Center Services for Hotel Booking Software Company

Customer Support for Custom Meal Service Provider

Call Center Services for E-Learning Software Company

Staff Augmentation for Computer Software Company

Staffing for Article Engagement Specialists

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Unique expertise

Outbound Support Services for Payment Solution

Lead Generation for Real Estate Company

Industry Experience

Select Industry to see insights

Customer Service Outsourcing for IT Services Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Meets deadlines

Customer Support Services for IT Company

Reviewed 10 times in the past 6 months

Customer Support for Product Information Mgmt Company

SupportYourApp is very responsive

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviews mention Unique expertise

Customer Service Outsourcing for AI Consultancy

Custom Software Development for AI Solutions Company

Reviewed 11 times in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Customer Service Outsourcing for Online Yoga Instructions Co

Call Center Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Open to feedback

Сall Сenter Services for International Wholesale Retailer

Call Center Staffing for Government Helpline

Industry Experience

Select Industry to see insights

Reviews mention Unique expertise

Customer Support Services for Oil & Gas Company

Customer Support Services for Car Dealer

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Significo is very responsive

Reviews mention Knowledgeable

BPO for Automobile Importer And Distribution Company

Industry Experience

Select Industry to see insights

Valoris Center is very responsive

Reviewed 5 times in the past 6 months

Lead Generation for AdTech Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 21 times in the past 6 months

Sales, Email Mktg & Call Center Services for BPO Company

Industry Experience