Top Call Center Companies & Services for Fintech
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently describe Hugo Inc. as easy to work with, highlighting their professionalism and approachability. One client noted, 'They’re just really nice people to work with,' while another emphasized the team's responsiveness and enthusiasm, which fostered a collaborative atmosphere. Overall, the sentiment surrounding their ease of collaboration is overwhelmingly positive, with multiple clients appreciating the transparency and effective communication throughout their projects.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across several industries, including Financial Services, eCommerce, Automotive, Gaming, Information Technology, and Advertising. Clients commend their expertise in customer support, operational efficiency, and capacity augmentation. In Financial Services, they excelled in enhancing customer success and reducing churn. In eCommerce, their contributions led to significant revenue growth and streamlined operations. The sentiment leans favorable, showcasing Hugo's adaptability and effectiveness, making them suitable for projects in sectors requiring robust customer engagement and operational support.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Helpware CX for their effective marketing support, noting a successful engagement that resulted in six new customers. Feedback highlights the company's impressive speed in project management and communication efficiency. A client specifically appreciated the value provided relative to cost, indicating a strong overall satisfaction with the services rendered. No areas for improvement were identified, reflecting a positive sentiment towards Helpware CX's capabilities.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware CX for offering exceptional value for money, noting their competitive pricing and high-quality services. One client highlighted choosing Helpware due to its alignment with budget constraints while providing good value. Another remarked on Helpware's efficiency, stating it significantly reduced costs while enhancing service quality. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness and value derived from their partnership with Helpware.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Bengaluru, India
Services provided
50% Call Center Services10% Back Office Outsourcing5% Customer Service Outsourcing +11 services5% Direct Marketing5% Finance & Accounting Outsourcing (FAO)5% IT Managed Services5% IT Staff Augmentation5% Market Research2% CRM Consulting and SI2% Email Marketing2% Event Marketing2% Transcription1% Corporate Training & Coaching1% TranslationCall center company GlobalDial Services was launched in 2014. The agency focuses on Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+Undisclosed2 - 9Calumet City, IL
Services provided
30% Call Center Services10% Content Marketing10% Conversion Optimization +5 services10% Digital Strategy10% Other Digital Marketing10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingExpertek Cyber Solutions Inc., a telephone answering service, is located in Calumet City, Illinois. Their services include Call Center Services and Digital Strategy.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.
7 of 11 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.
Reviews mention Efficient
The sentiment regarding Simply Contact's efficiency is overwhelmingly positive. Clients consistently highlight their swift onboarding and training processes, resulting in improved operational performance. For instance, one client noted a 30% reduction in customer response times and a 25% increase in overall efficiency due to streamlined operations. Another client commended their proactive approach and responsiveness, stating that the team is professional and flexible, contributing to a significant boost in customer satisfaction and cost reduction.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Simply Contact as offering good value for money, highlighted by their competitive pricing relative to the quality of service delivered. Many reviews noted satisfaction with cost-effectiveness, with feedback indicating a 'good value for cost' and a 'pricing fit our budget.' However, some clients suggested that the pricing strategy could be improved. Overall, sentiment towards Simply Contact's pricing and value is largely positive.Was this helpful?
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
Services provided
15% Call Center Services30% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Building Security Services10% IT Managed Services10% Sales Outsourcing4% HR Outsourcing4% Staffing2% PEO/Employee LeasingAmeeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+$25 - $49 / hr50 - 249Foster City, CA
Services provided
50% Account-Based Marketing50% Sales OutsourcingFunnL, a Sales Outsourcing and Account-Based Marketing company, is located in Foster City, California and Hyderabad, India. Their services include Sales Outsourcing and Account-Based Marketing.
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$10,000+< $25 / hr1,000 - 9,999Leicester, England
Services provided
35% Call Center Services45% Customer Service Outsourcing20% Sales OutsourcingATM Group is a Customer Service Outsourcing company established in 2007. The team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999El Paso, TX
Services provided
21% Call Center Services25% Finance & Accounting Outsourcing (FAO)19% Back Office Outsourcing +3 services15% Business Consulting10% Customer Service Outsourcing10% Financial ConsultingDatamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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$1,000+< $25 / hr2 - 9Northampton, MA
Services provided
75% Call Center Services25% Sales OutsourcingLaunched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a telemarketing and outbound call center service provider specializing in customer growth and lead generation. Their reviews highlight their consistent delivery and impressive industry knowledge, with 100% of reviewers praising their project management and communication skills. Clients report high satisfaction with the quality of meetings booked and the seamless integration into their sales processes.
Reviews mention Great project management
Clients consistently praise Virtual Sales Limited for their excellent project management capabilities. One client highlighted 'great project management, with weekly update calls and reports,' emphasizing their responsiveness to needs. Another noted, 'Good project management... we have a weekly cadence call. It just works.' Overall, the sentiment reflects a strong appreciation for the company's structured approach and ability to deliver on time, contributing positively to the clients' project outcomes.-
Lead Generation Services for IT Managed Service Provider
4.0 Dec 10, 2023Great project management, with weekly update calls and reports. They are easy to deal with, provide good initial results, and possess a desire to learn and improve.
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Sales Outsourcing for B2B Demand Gen Co
5.0 Mar 20, 2023Good project management. We work to a forecast. We have a weekly cadence call. It just works. They are really pragmatic and willing to adapt to our processes.
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3 of 5 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In recent reviews, clients praised Virtual Sales Limited for their professionalism, flexibility, and effective communication. Notably, one client highlighted their ability to secure 2-3 meetings weekly, contributing to a substantial sales pipeline. Another emphasized their responsiveness and alignment with business priorities. Clients noted the team's strong understanding of industry needs, though some suggested enhancing expertise in specific sectors. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue partnerships.Was this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Telecommunications Business services Information technologyWas this helpful?
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Communicative
Clients consistently praised Valoris Center for their exceptional communication skills and responsiveness. One client noted their 'approachable' nature and ability to provide 'pragmatic solutions,' while another highlighted the 'strong point' of their partnership being effective communication. Both reviews emphasized that Valoris delivers on time and aligns with client needs, reinforcing their reputation as a reliable partner in service delivery.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised. Communication on eye level, pragmatic solutions when needed. I for sure would rework with Valoris again.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated strong expertise in lead generation and appointment setting across various industries, including Financial Services, IT, Business Services, Advertising & Marketing, and Healthcare. Clients commend their effective communication, tailored outreach strategies, and responsiveness, leading to significant improvements in sales pipelines and meeting bookings. Overall, feedback indicates a highly positive sentiment regarding their ability to deliver results, particularly in sectors requiring targeted and strategic engagement.
Read All ReviewsSelect Industry to see insights
Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
A-SALES AB is frequently recognized for providing excellent value for money, with clients noting the affordability of their services relative to the quality delivered. For instance, one client highlighted their 'good value for the cost,' while another remarked on the 'great culture fit' and pricing that suited their budget. Overall sentiment is positive, with many clients expressing satisfaction with the results achieved, often exceeding expectations in lead generation and appointment setting.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
55% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingAXIS İLETİŞİM HİZMETLERİ LTD. ŞTİ., a midsize call center, is located in istanbul, Türkiye. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
56% Call Center Services25% Customer Service Outsourcing19% Back Office OutsourcingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
Reviews mention Timely
Overall, clients expressed high satisfaction with the timeliness of Appointment Setter Online's services. They consistently delivered appointments and follow-ups on schedule, which significantly enhanced internal operations. For instance, one client noted that communication was clear and appointments were handled on time, while another highlighted the structured project management that ensured timely updates and deliverables. The sentiment reflects a strong appreciation for their punctuality and reliability in managing appointments, contributing positively to clients' lead conversion rates.-
Call Center Services for Marketing Agency
5.0 Jul 14, 2025Those agents do their shift, and they have to contact the lead within a few seconds as soon as we receive the form over the website. The team has been doing that on time; they never miss a lead. The team has been very detailed.
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Appointment Setting & Sales Outsourcing for Marketing Agency
4.5 Aug 5, 2025I recommend working with them. Appointment Setter Online is always on time and reports on time. Whenever we ask them to hop on a meeting, they immediately jump into it.
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Appointment Setting for Dental Services Company
5.0 Aug 14, 2025They’re punctual and always respond to me on time, even if I need them out of their working hours. They complete their KPIs on time and even overachieve their quotas. I recommend Appointment Setter Online to other people because they’re very professional and always on time.
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Customer Service Outsourcing for Plastic Surgery Company
5.0 Sep 3, 2025We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Call Center & Sales Outsourcing Services for Law Firm
5.0 Sep 3, 2025Appointment Setter Online delivers work on time and within budget. For project management and communication, we use Microsoft Teams, Google Meet, Zoom, and Google Sheets.
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Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+Undisclosed10 - 49Beckenham, England
Services provided
40% Call Center Services40% IT Managed Services20% CybersecurityGregory Micallef Associates is an IT managed services company. They offer IT managed services and Call Center Services and were launched in 1992.
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
10% Call Center Services20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +5 services15% IT Staff Augmentation10% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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$5,000+< $25 / hr250 - 999
Services provided
20% Call Center Services35% Customer Service Outsourcing10% AI Agents +6 services10% Sales Outsourcing5% Back Office Outsourcing5% HR Outsourcing5% Recruiting5% Recruitment Process Outsourcing5% StaffingEstablished in 2015, Wingo Starr Group Sdn Bhd is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Undisclosed$50 - $99 / hr50 - 249Khanammet, India
Services provided
20% Call Center Services20% Email Marketing20% Marketing Strategy +2 services20% Mobile App Development20% Other Digital MarketingOffice24by7 is a Marketing Strategy company. Established in 2009, the team focuses on Marketing Strategy and Email Marketing.
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$1,000+< $25 / hr50 - 249General Santos City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +7 services10% Customer Service Outsourcing10% Family Law10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% UX/UI Design10% Video Production10% Web DesignVirtualChampsGlobal is a web design company. In General Santos City, Philippines, the agency offers Web Design and UX/UI Design.
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UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% Sales Outsourcing10% Content Writing ServicesThe Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
59% Call Center Services28% Customer Service Outsourcing13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Ottawa, Canada
Services provided
90% Call Center Services10% Customer Service OutsourcingLocated in Ottawa, Canada, RingRang is a small answering service company. The team specializes in Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr250 - 999Nairobi, Kenya
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Robotics Process Automation5% Data Annotation ServicesTechno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
5% Call Center Services70% Sales Outsourcing20% Email Marketing +1 service5% Account-Based MarketingBased in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
Read more -
$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services5% Data Annotation Services5% Document Digitization & Management5% SMS MarketingEminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Back Office OutsourcingTrue Call Group, a call center, is based in Yerevan, Armenia. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr1,000 - 9,999New Delhi, India
Services provided
15% Call Center Services70% Back Office Outsourcing15% Customer Service OutsourcingSee all 1 projectsJindalX offers customer support services, focusing on managing customer calls and ensuring client satisfaction. Reviews highlight significant improvements in customer satisfaction rates, with clients appreciating their efficient workflow and quick response times. Overall, JindalX is highly recommended for its effective customer management capabilities.
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
40% Call Center Services50% Back Office Outsourcing10% Customer Service OutsourcingMedicus Billing Services, a Back Office Outsourcing company, is based in Chennai, India. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Noida, India
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed10 - 49
Services provided
50% Call Center Services30% Corporate Training & Coaching10% Back Office Outsourcing +1 service10% Business ConsultingProcess Shepherd is a call center service headquartered in Dover, Delaware. The team specializes in Call Center Services and Corporate Training & Coaching.
Read more -
Undisclosed< $25 / hr250 - 999
Services provided
15% Call Center Services20% Employer of Record (EOR) Services20% Staffing +3 services15% Back Office Outsourcing15% Customer Service Outsourcing15% Sales OutsourcingResolv.Global is a Staffing company. The firm is based in Plano, Texas. Their team focuses on Staffing and Employer of Record (EOR) Services.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
50% Call Center Services50% Language InterpretationFounded in 2020, i-Call International is a call center company and Language Interpretation company. The agency offers Call Center Services and Language Interpretation.
Read more -
$5,000+$25 - $49 / hr50 - 249
Services provided
45% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Account-Based Marketing5% Affiliate Marketing5% Commercial Financing5% Commercial Property Management5% Finance & Accounting Outsourcing (FAO)ACES is a midsize answering service company. They provide Call Center Services and Back Office Outsourcing and were launched in 2020.
Read more -
$5,000+$25 - $49 / hr50 - 249
Services provided
50% Call Center Services50% Back Office OutsourcingNovacall is a midsize Pretoria, South Africa-based call center and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Colombo, Sri Lanka
Services provided
45% Call Center Services36% Customer Service Outsourcing19% Back Office OutsourcingProvidence is an answering service company. Headquartered in Colombo, Sri Lanka, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Dhaka, Bangladesh
Services provided
15% Call Center Services35% Customer Service Outsourcing20% Custom Software Development +4 services10% Back Office Outsourcing10% Sales Outsourcing5% Corporate Training & Coaching5% Mobile App DevelopmentLaunched in 2011, Impel Service & Solutions Limited (ISSL) is a midsize Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Custom Software Development.
Read more -
$5,000+< $25 / hr10 - 49Medan, Indonesia
Services provided
45% Sales Outsourcing20% Content Marketing20% Social Media Marketing +3 services5% Demand Generation Marketing5% Email Marketing5% Search Engine OptimizationSee all 3 projectsXpandeast is a sales and marketing outsourcing company specializing in lead generation, CRM data management, and content marketing. Across multiple reviews, clients have praised Xpandeast's proactive approach, professionalism, and ability to integrate as a seamless extension of their teams, with no negative feedback reported. Approximately 83% of reviewers emphasize their impressive project management and adaptability to changing needs.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
30% Call Center Services50% Customer Service Outsourcing10% Cybersecurity +1 service10% IT Managed ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
Read more -
$1,000+< $25 / hr250 - 999West Des Moines, IA
Services provided
25% Call Center Services30% PEO/Employee Leasing25% Customer Service Outsourcing +2 services10% HR Consulting10% StaffingAureon is a PEO/Employee Leasing company. They offer PEO/Employee Leasing and Call Center Services and were established in 1988. The company is headquartered in West Des Moines, Iowa.
Read more -
UndisclosedUndisclosed50 - 249Sorsogon City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% IT Managed ServicesSee all 1 projectsGLP THEOREM VENTURES CORPORATION specializes in creating decentralized identifiers and smart contracts for automating payment systems. Reviews highlight their effective project management, expertise in blockchain technologies, and ability to deliver secure, automated payment solutions. The company's core team is praised for their knowledge and ability to meet deadlines.
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$1,000+< $25 / hr10 - 49Cheektowaga, NY
Services provided
100% Call Center ServicesAsset Compliant Solutions, a call center company, is headquartered in Cheektowaga, New York. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Mississauga, Canada
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingNCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.
Read more -
$1,000+Undisclosed50 - 249Guadalajara, Mexico
Services provided
30% Call Center Services15% Funding & Investment15% Staffing +4 services10% HR Outsourcing10% Recruiting10% Recruitment Process Outsourcing10% Sales OutsourcingJOI - Just Outsource It is a call center service. The team is headquartered in Guadalajara, Mexico, and their services include Call Center Services and Funding & Investment.
Read more -
$1,000+< $25 / hr50 - 249Gorakhpur, India
Services provided
15% Call Center Services40% Back Office Outsourcing15% Customer Service Outsourcing +3 services10% Sales Outsourcing10% Social Media Marketing10% Web DesignSee all 1 projectsZrima offers Contact Center Services, including Inbound Call Center and data entry support. Feedback highlights Zrima's strong work ethic, flexibility, and seamless team integration, leading to significant growth and improved lead conversion. Clients appreciate their customized, cost-effective services and proactive problem-solving approach, making them a reliable partner for outsourcing needs.
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UndisclosedUndisclosed2 - 9Sausalito, CA
Services provided
90% Call Center Services10% Customer Service OutsourcingDonna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49
Services provided
55% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +1 service5% Direct MarketingMCA Leads Media is an answering service launched in 2017. The firm specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$50,000+$100 - $149 / hr10 - 49Cairo , Egypt
Services provided
100% Sales OutsourcingSales Cubicle is a Sales Outsourcing company. The firm is based in Cairo , Egypt. Their services include Sales Outsourcing.
Read more -
$25,000+< $25 / hr10 - 49
Services provided
45% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)CallHub Connect, an answering service company, was launched in 2019. The agency specializes in Call Center Services and Customer Service Outsourcing, and is small.
Read more -
$1,000+$25 - $49 / hr2 - 9Faisalabad, Pakistan
Services provided
70% Sales Outsourcing20% Email Marketing10% CRM Consulting and SIFounded in 2020, OutreachOrbit is a Sales Outsourcing company. The small team offers Sales Outsourcing and Email Marketing.
Read more -
$5,000+< $25 / hr10 - 49
Services provided
45% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +1 service15% Business Consulting3 ZONE MEDIA HOLDINGS LLC is an Albuquerque, New Mexico-based answering service company. Launched in 2022, the team provides Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49
Services provided
55% Call Center Services15% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingCall center service Outsource Oasis provides Call Center Services and Customer Service Outsourcing. They are headquartered in St.Catherine, Jamaica.
Read more -
$10,000+$25 - $49 / hr1,000 - 9,999
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +1 service25% Customer Service OutsourcingLarge Business Consulting company Mercier Consultancy Group, is in Athina, Greece and Bruxelles, Belgium. The team focuses on Business Consulting and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingGlobal Contact Enterprises is an answering service. The company is in San Salvador, El Salvador. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingFounded in 2024, Emerge Virtual Solutions, a small phone answering service, is located in Santo Domingo, Dominican Republic. Their services include Call Center Services and Sales Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchEmerge Virtual Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+$25 - $49 / hr10 - 49
Services provided
70% Call Center Services20% Sales Outsourcing10% Back Office OutsourcingAuremonta Qualion Group (Pty) Ltd is an answering service company. The team specializes in Call Center Services and Sales Outsourcing, and the firm is based in Cape Town, South Africa.
Read more
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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Best Call Centers for the Financial Services Industry
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
40% Call Center Services20% Sales Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed50 - 249Sandton, South Africa
Ability to deliver
24.7/40.017.8/20 Reviews1/10 Clients & Experience5.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.5/40.018.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
38/40.020/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
32.7/40.017.4/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$10,000+Undisclosed10 - 49Paris, France
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
37.3/40.018/20 Reviews10/10 Clients & Experience9.4/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
31.6/40.016.2/20 Reviews8.8/10 Clients & Experience6.6/10 Market PresenceService focus
52% Call Center Services15% Sales Outsourcing33% Other -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Amritsar, India
Ability to deliver
28.9/40.015.8/20 Reviews7.5/10 Clients & Experience5.6/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+Undisclosed10 - 49Langley, Canada
Ability to deliver
35.3/40.017/20 Reviews9.1/10 Clients & Experience9.2/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other
Latest Call Centers Articles
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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