Top Call Center Services & Voice Services for Consumer Goods in Los Angeles
18 Companies
2 Leaders 15 Contenders
Best Call Center Companies & Voice Services for Consumer Goods in Los Angeles
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSalesRoads offers a range of services, including Outbound Call Center and Contact Center Services, aimed at lead generation and customer engagement. Reviews consistently highlight their efficient project management, strategic lead enhancement, and commitment to client success. Clients appreciate their responsiveness, strategic execution, and ability to integrate seamlessly with existing operations, although initial onboarding can be challenging. Overall, SalesRoads is praised for its effective telemarketing services and customer-centric approach.
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$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group offers a range of services including Contact Center Services, Telemarketing Services, and both Inbound and Outbound Call Center operations. The overall feedback from reviews highlights their strengths in generating high-quality leads, proactive communication, and effective project management. Clients appreciate their responsiveness, collaborative approach, and ability to understand and integrate with their clients' business needs.
AutonomousAccessibleCollaborative3 fixed price packages -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% Data Annotation Services10% Content Moderation ServicesHugo provides comprehensive Contact Center Services, including Customer Support Services through inbound and outbound call centers, chat, email, and phone. The reviews consistently highlight Hugo's efficiency, adaptability, and robust project management, resulting in improved customer support experiences and operational enhancements. Clients commend Hugo for a seamless integration into existing operations and delivering high-quality support without the need for constant oversight.
InnovativeEasy to work withWell-executed projectsUnderstands the needs of their clients -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
25% Call Center Services55% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% FulfillmentSureCall offers a comprehensive range of Contact Center Services, focusing on Inbound and Outbound Call Center operations, Customer Support, and Telemarketing Services. The overall feedback from their reviews highlights their exceptional project management, responsiveness, and ability to enhance customer satisfaction while reducing client costs. Clients also commend SureCall for their proactive and efficient service, adaptability, and strong communication skills.
ReliableTeam playersCommunicativeVery responsive -
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$5,000+$25 - $49 / hr10 - 49Laguna Beach, CAServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingLevelUp Leads is a company specializing in Contact Center Services, including email and phone marketing, outbound call campaigns, and lead generation. Their services have consistently received positive feedback for their professional project management, timely delivery, and strong communication. Clients particularly appreciate their responsiveness and personalized approach, which ensures effective customer engagement and lead conversion.
ProactiveFlexibleTransparentUnderstands the needs of their clients -
$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Services provided
20% Sales Outsourcing10% Digital Strategy10% Marketing Strategy +6 services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web Development310 Creative Inc. specializes in HubSpot migration, marketing, and advertising services. Reviews highlight their excellent customer service, seamless workflows, and significant achievements in increasing traffic and conversions. Clients commend their communication skills, professionalism, and ability to meet project goals, with no reported areas for improvement.
5.0 out of 5.0 rating for costGreat project managementProfessionalCommunicative -
$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions provides comprehensive Contact Center Services, including both Inbound and Outbound Call Center services, Customer Support Services, and Telemarketing Services. Reviews highlight their effective project management, punctual communication, and cost-efficiency, with clients particularly appreciating their responsiveness, professionalism, and high-quality customer interactions. The company is praised for its ability to meet project goals and deliver reliable results across various industries.
CommunicativeProfessionalTimelyExceptional results -
$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
50% Call Center Services50% Customer Service OutsourcingBlue Valley Marketing offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their exceptional responsiveness, professionalism, and expertise in enhancing user experiences, streamlining communication, and efficiently resolving customer inquiries. Clients commend their dedication, timely delivery, and substantial improvements in customer satisfaction and operational efficiency.
Completed projects in 13 citiesAdaptableCommunicativeReviewed 2 times in the past 6 months -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
High-quality workOpen to feedbackVery responsive4.8 out of 5.0 rating for cost -
$5,000+$150 - $199 / hr2 - 9Los Angeles, CA
Services provided
20% Call Center Services30% CRM Consulting and SI20% Business Consulting +2 services20% Customer Service Outsourcing10% Financial ConsultingCX Collective specializes in delivering comprehensive Customer Support Services, focusing on designing and implementing effective CX strategies. The reviews highlight their expertise in CX strategy, clear communication, and ability to meet deadlines. Clients particularly appreciate their responsiveness, professionalism, and the significant role they play in enhancing customer touchpoints and satisfaction.
TimelyCompleted projects in 2 countriesCollaborativeCommunicative -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
20% Call Center Services20% Corporate Training & Coaching20% Direct Marketing +3 services20% Sales Outsourcing10% AI Consulting10% Customer Service OutsourcingDirect Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +4 services15% Video Production10% Graphic Design10% Social Media Marketing10% Web DevelopmentHire Live Support Inc is a call center service established in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
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$100,000+Undisclosed10,000+Singapore
Services provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Their reviews highlight impressive capabilities in scaling operations, maintaining high-quality customer support, and effective project management. Clients consistently praise their flexibility, hands-on approach, and strong alignment with customer experience goals, although minor areas for improvement such as absenteeism and competitive costing are occasionally mentioned.
AutonomousHigh-quality workCommunicativeProfessional -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC offers comprehensive digital marketing services, including content creation and social media management. Although the reviews do not specifically mention Contact Center Services or Customer Support Services, clients highlight the company's effective project management, quick responsiveness, and accommodating nature. JOYNO INC's strong company culture and high-quality work have significantly increased social media engagement for their clients.
High-quality workExperiencedCommunicativeAccessible -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
100% Call Center ServicesMedallion offers licensing and provider data management services. Reviews indicate dissatisfaction regarding their project management, with frequent communication lapses and compliance issues. Despite initial impressions of competence, clients reported unmet expectations and a need for more effective systems and legitimate expertise.
0.5 out of 5.0 rating for cost -
$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingTri Source International specializes in providing Contact Center Services, including Customer Support Services, Inbound Call Center, and handling email communications. Overall feedback highlights the company's effective communication, adaptability to new demands, and high-quality service, which have resulted in better customer retention and lower dispute rates. Clients particularly appreciate their professionalism and responsiveness.
5.0 out of 5.0 rating for costHigh-quality workEasy to work withCommunicative -
UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Sales Outsourcing10% Email Marketing10% Graphic Design +6 services10% Logo10% Other Design10% Packaging Design10% Product Design10% UX/UI Design10% Web DesignMonomyth is a Sales Outsourcing company. Established in 2022, the team provides Sales Outsourcing and Email Marketing. The company is headquartered in Los Angeles, California.
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$5,000+$100 - $149 / hr2 - 9Long Beach, CA
Services provided
10% Call Center Services10% Custom Software Development10% Digital Strategy +7 services10% E-Commerce Development10% Mobile & App Marketing10% Mobile App Development10% Social Media Marketing10% Video Marketing10% Web Design10% Web DevelopmentUP Creative, Inc. Is a Digital Strategy company launched in 2012. The team provides Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Fractional CMO Services10% Branding10% Content Marketing +6 services10% Conversion Optimization10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSimply Branded is a Fractional CMO Services company launched in 2016. The agency offers Fractional CMO Services and Branding.
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$1,000+$50 - $99 / hr250 - 999Camarillo, CA
Services provided
25% Call Center Services25% Sales Outsourcing20% Customer Service Outsourcing +3 services10% Advertising10% Back Office Outsourcing10% Other Digital MarketingAlert Communications offers Contact Center Services including Inbound Call Center, Customer Support Services, and Outbound Call Center solutions. Overall feedback is mixed; while some clients praise the professionalism and timely delivery of services, others express dissatisfaction with the quality of operators and billing issues. Notable strengths include efficient handling of donation calls and after-hours call transfers, but there are concerns regarding responsiveness and operator performance.
TimelyHigh-quality work2.8 out of 5.0 rating for cost2 reviews mention Call Center Services -
$1,000+< $25 / hr2 - 9Laguna Beach, CA
Services provided
40% CRM Consulting and SI10% Application Management & Support10% Business Consulting +4 services10% IT Strategy Consulting10% Other Application Development10% Other IT Consulting and SI10% Sales OutsourcingSalesautomators specializes in CRM system implementation, telephony setup, third-party app integrations, and workflow automation. Reviews highlight their expertise, effective communication, and significant positive impact on sales and client retention, with clients reporting increased profits and improved sales processes. However, feedback suggests they could enhance their service by expanding their team to better manage workload.
TimelyUnderstands the needs of their clients5.0 out of 5.0 rating for costCommunicative -
UndisclosedUndisclosed10 - 49Orange, CA
Services provided
10% Content Marketing10% Content Writing Services10% Email Marketing +7 services10% IT Managed Services10% Marketing Strategy10% Product Design10% Public Relations10% Sales Outsourcing10% Video Production10% Web Design360 Circuits, a public relations agency, is located in Orange, California. Established in 2004, the team provides Public Relations and Marketing Strategy.
Read more -
UndisclosedUndisclosed2 - 9Fontana, CA
Services provided
30% Search Engine Optimization30% Web Design10% Content Marketing +3 services10% Pay Per Click10% Sales Outsourcing10% Social Media MarketingSEO services firm Mobile Giant was founded in 2012. The firm offers Search Engine Optimization and Web Design.
Read more -
$1,000+< $25 / hr10,000+Gardena, CA
Services provided
25% Call Center Services50% Customer Service Outsourcing15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Santa Fe Springs, CA
Services provided
100% Call Center ServicesWestset Logistics is a midsize call center service. Founded in 1996, the team offers Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
Best Call Center Companies & Voice Services for Consumer Goods in Los Angeles
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$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Ability to deliver
32/40.016.2/20 Reviews7.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$150 - $199 / hr2 - 9Los Angeles, CA
Ability to deliver
26.7/40.017/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
5.2/40.05.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Ability to deliver
25.5/40.016.4/20 Reviews3/10 Clients & Experience6.1/10 Market PresenceService focus
30% Call Center Services15% Sales Outsourcing55% Other -
UndisclosedUndisclosed2 - 9Los Angeles, CA
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$100 - $149 / hr2 - 9Long Beach, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed2 - 9Los Angeles, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Laguna Beach, CA
Ability to deliver
39.3/40.020/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr250 - 999Camarillo, CA
Ability to deliver
20.4/40.09.6/20 Reviews4.2/10 Clients & Experience6.7/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Laguna Beach, CA
Ability to deliver
22.7/40.016.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Orange, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Fontana, CA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr10,000+Gardena, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services15% Sales Outsourcing60% Other
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