Top BPO Companies in England

Ratings Updated: April 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Notepad Studio

4.8 2 reviews

$1,000+

$100 - $149 / hr

2 - 9

Birmingham, England

Services provided

40% Branding

25% Packaging Design

25% Sales Outsourcing +1 service

10% Logo

Notepad Studio is a branding agency specializing in developing brand identities, guidelines, and positioning strategies. Client feedback is overwhelmingly positive, with 100% satisfaction reported. Reviewers commend their strategic approach, excellent project management, and ability to understand and distill clients' needs quickly, making significant improvements to brand clarity and coherence.

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Industry Experience

Notepad Studio has garnered positive feedback across various industries, notably in Advertising & Marketing and Franchises. Clients commend their expertise in branding, effective project management, and ability to deliver coherent brand identities. In the Advertising & Marketing sector, they excelled in enhancing brand propositions and improving digital engagement metrics. In the Franchises industry, they successfully developed brand names and guidelines for new ventures. Overall, clients appreciate their culture fit, structured approach, and value for cost, making them a strong contender for branding projects.
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Advertising & marketing Franchises

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Notepad Studio's excellent value for cost, appreciating their alignment of company values and culture. One client noted, 'Good value for cost' during their selection process, while another emphasized the 'great culture fit' and the ability of Notepad to deliver significant improvements in brand clarity and identity. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided, reinforcing the company's reputation for delivering value.
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Advanced Client

5.0 2 reviews

$5,000+

Undisclosed

2 - 9

Brighton and Hove, England

Services provided

50% Email Marketing

15% Sales Outsourcing

10% Digital Strategy +3 services

10% Direct Marketing

10% Other Digital Marketing

5% Marketing Strategy

Advanced Client is a marketing agency specializing in outbound email campaigns and lead generation. Clients consistently praise their innovative approaches and responsiveness, with both reviews noting significant revenue increases of $15,000 and $16,000 per month, respectively. The company boasts a 95% show-up rate for booked calls, and feedback reflects 100% satisfaction with no areas for improvement mentioned.

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Reviews mention Timely
Clients consistently commend Advanced Client for their timely delivery and effective communication. One CEO noted, 'They always deliver on time, and their communication is excellent,' highlighting a 95% show-up rate for booked calls. Overall, the sentiment regarding timeliness is overwhelmingly positive, with no reported delays or issues in project management.

Outbound Email Solutions for YouTube Content Ideas Company

5.0 Feb 15, 2024

They always deliver on time, and their communication is excellent. I have over 95% showup rate from leads that have booked onto a call.
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Industry Experience

Advanced Client demonstrates strong expertise in the Advertising & Marketing industry, with positive feedback highlighting their innovative approach and effective communication. Clients from companies focused on scaling businesses have reported significant revenue increases, attributing success to Advanced Client's strategic outreach and lead generation efforts. Overall, sentiment is highly favorable, showcasing Advanced Client as an ideal partner for businesses seeking to enhance their client acquisition processes.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Advanced Client for their cost-effectiveness and value for money. One CEO noted their selection was based on 'good value for cost' and reported a revenue increase of over $15,000 per month. Another client echoed this sentiment, highlighting the affordable services that resulted in an additional $16,000 MRR within the first month. Overall, the feedback reflects a strong sentiment that Advanced Client delivers high-quality services at competitive prices.
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Featured

What are Featured Providers?

Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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Tricon

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Tricon, a telephone answering service, is based in London, England. They focus on Call Center Services and Back Office Outsourcing.
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Opal Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dudley, England

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Sales Outsourcing

Opal Outsourcing is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Back Office Outsourcing and are based in Dudley, England.
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Marketing Pot

5.0 4 reviews

$5,000+

$100 - $149 / hr

2 - 9

London, England

Services provided

20% Content Marketing

20% Marketing Strategy

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Social Media Marketing

Marketing Pot is a versatile marketing agency specializing in marketing audits and content creation, offering services like SEO, LinkedIn outreach, and content for websites. The agency is praised for exceeding expectations, with approximately 90% of reviews highlighting their effective project management and cost-effective strategies. Some reviewers suggest earlier interim results and industry-specific insights could enhance their already impressive service.

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Industry Experience

Marketing Pot has demonstrated expertise primarily in the IT Services and Advertising & Marketing industries. Clients have praised their thorough marketing audits, content creation, and strategic adjustments that significantly improved conversion rates. Overall sentiment is positive, highlighting strengths in communication, project management, and a genuine focus on client success. Potential clients in the IT and performance marketing sectors would likely find Marketing Pot to be a valuable partner for their projects.
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IT Services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Marketing Pot's cost-effectiveness and value for money. One reviewer noted that the adjusted strategy led to better outcomes and was more cost-effective than initial estimates. Another client highlighted that the value of their audit exceeded expectations, stating, 'We paid less than what we received.' Overall, the sentiment reflects a strong appreciation for the company's ability to deliver high-quality results without inflating costs.
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habitable.co

5.0 4 reviews

$25,000+

$100 - $149 / hr

10 - 49

Portsmouth, England

Services provided

30% AI Agents

30% AI Consulting

30% AI Development +1 service

10% Sales Outsourcing

habitable.co is a specialized agency focusing on AI-driven solutions for enhancing sales funnels, optimizing customer interactions, and digital transformation through advanced data analytics and automation. Reviews indicate strong project management and impressive results, with 100% of clients noting increased conversion rates and improved data management. Clients appreciate their adaptability and expertise, though some suggest more frequent training sessions could enhance user adoption.

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Reviews mention High-quality work
Clients consistently praise habitable.co for delivering high-quality work, particularly highlighting their expertise in data integration and automation. One client noted that the integration of Keboola significantly streamlined their data processes and improved campaign targeting accuracy by 25%. Additionally, the project management was described as impeccable, with timely deliveries and effective communication. Overall, the sentiment reflects strong satisfaction with habitable.co's precision and reliability in execution.

Data Integration & Automation for Marketing Agency

5.0 Apr 24, 2024

The integration of Keboola has streamlined our data processes, reducing time spent on data management. The new segmentation tool has increased our campaign targeting accuracy by 25%, and the sales automation system has boosted our conversion rates. Habitable's precision and reliability in execution were most impressive.
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Industry Experience

Habitable.co has demonstrated strong expertise in the Advertising & Marketing industry, with notable successes in optimizing digital commerce experiences, enhancing data analytics, and streamlining sales processes. Clients reported increased conversion rates by over 10% and significant revenue growth, showcasing the provider's ability to tailor solutions effectively. Overall sentiment is highly positive, with strengths in project management, adaptability, and the integration of advanced technology. Businesses seeking to enhance their marketing strategies, particularly through data-driven approaches, would benefit from partnering with Habitable.co.
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Advertising & marketing

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight habitable.co's competitive pricing and strong value for money. For instance, one client noted that the pricing fit their budget and emphasized good value for cost, resulting in measurable outcomes such as a 10% increase in conversion rates and 5% revenue growth. Another client echoed this sentiment, stating that habitable.co offered great culture fit and tailored solutions that directly met their needs, all while managing the project within budget.
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UpWhale

5.0 9 reviews

$50,000+

$50 - $99 / hr

10 - 49

Birmingham, England

Services provided

15% Business Consulting

15% Sales Outsourcing

10% Digital Strategy +11 services

10% Email Marketing

5% Blockchain Marketing

5% Content Marketing

5% Content Writing Services

5% Conversion Optimization

5% Corporate Training & Coaching

5% Market Research

5% Marketing Strategy

5% Other Digital Marketing

5% Other Marketing

5% Social Media Marketing

UpWhale is a lead generation and digital marketing agency that specializes in enhancing client engagement through strategic communication and personalized outreach. Across reviews, 100% of clients highlight UpWhale's exceptional project management and responsiveness, with a significant improvement in lead generation and conversion rates noted by 80% of reviewers. Their commitment to customer satisfaction and innovative approaches are consistently praised.

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Reviews mention Proactive
Clients consistently praised UpWhale for their proactive project management and responsiveness. One client highlighted their exemplary punctuality and proactive approach, noting that UpWhale maintained consistent communication and adapted in real-time to feedback. This anticipatory handling of needs facilitated a smooth execution of projects, ultimately leading to increased client interactions by 30% and a 20% improvement in client satisfaction scores. Overall, sentiment towards UpWhale's proactivity is highly positive.

Marketing for Creative Agency

5.0 Apr 26, 2024

UpWhale's project management was exemplary, and it was marked by punctuality and a proactive approach. They delivered all project components on time and maintained consistent communication through weekly updates and real-time feedback adaptations. Their responsive and anticipatory handling of our needs facilitated a smooth execution of our project as we established our presence on Upwork.
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Industry Experience

UpWhale has demonstrated expertise across multiple industries, notably IT Services, Advertising & Marketing, and Software. Clients in IT Services praised their effective lead generation and personalized email campaigns, achieving significant increases in engagement and conversion rates. In Advertising & Marketing, the team streamlined client interactions and improved Upwork bidding processes, leading to higher bid win rates. Software clients reported enhanced lead generation through tailored strategies and training, resulting in notable improvements in engagement metrics. Overall, UpWhale is well-regarded for their strategic insights, customer service commitment, and adaptability, making them a strong fit for clients in technology-driven sectors.
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IT Services Advertising & marketing Software

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients consistently express positive sentiments regarding UpWhale's cost-effectiveness and value for money, highlighting their services as affordable yet impactful. One client noted that UpWhale provided 'good value for cost' and another emphasized that their 'pricing fit our budget.' Overall, clients appreciated the high return on investment, with reports of significant increases in engagement and lead generation, indicating that UpWhale delivers considerable value relative to their pricing.
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United States (3) Israel (1) Poland (1) England (1)

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What are Featured Providers?

MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of MarKam Solutions reflect a strong overall sentiment, highlighting their exceptional project management, responsiveness, and ability to tailor solutions to client needs. Clients praised their effective communication and quick adaptation to changes, with one noting a 50% increase in lead generation. Another remarked on their personal approach and commitment to delivering quality services within budget constraints. No significant areas for improvement were identified, underscoring their reliability and professionalism.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves England

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.

Call Center Services for Global Social Media Company

5.0 May 17, 2022

The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention High-quality work
Clients consistently commend Big Outsource for delivering high-quality work. One client highlighted their 'unwavering dedication' and 'attention to detail,' which significantly improved productivity. Another noted their 'dependable outsourcing partner' status, emphasizing the professionalism and commitment to excellence demonstrated throughout the collaboration. The overall sentiment reflects strong satisfaction with the quality and efficiency of services provided, with no identified areas for improvement.

Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

Big Outsource stands out with their unwavering dedication to delivering high-quality services. Their attention to detail, accuracy, and quick turnaround times are particularly impressive.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

What stood out about Big Outsource was their professionalism and expertise in bookkeeping. They also impress us with their commitment to quality and customer satisfaction.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients. That level of thoughtfulness was really impressive. If you're running a service-based solo business and drowning in admin, this is the kind of help that lets you stay focused on delivery without compromising quality or efficiency.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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3C Online

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

London, England

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

10% Content Marketing +1 service

5% Content Writing Services

3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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Mi PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

50% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

5% Finance & Accounting Outsourcing (FAO)

Mi PA is an answering service company. The team is in Manchester, England, and their services include Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?
Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects
Reviews mention Great project management
Clients consistently highlight the exemplary project management skills of Remote Team Solutions. One client noted that the project management team is 'always accountable, exact, and on time,' delivering a 'world-class experience.' Another client praised their ability to compartmentalize tasks, enhancing efficiency despite language barriers. Overall, feedback indicates a strong sentiment of satisfaction with timely delivery and effective communication, reinforcing the company's reliability and professionalism.

Customer Service Outsourcing for Pest Control Co

5.0 May 21, 2025

The project management team at Remote is always accountable, exact, and on time. They take ownership over results. They have delivered nothing short of a world-class experience.
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App & Web Development for Winery

5.0 Dec 28, 2020

Their project management has been great. Despite the language barrier, they perform amazingly. While I speak Spanish, there are some specific words for items in the wine world that didn’t translate, but it’s never been an issue. I also appreciated that they created compartments for the project, so there were certain team members assigned to certain tasks instead of one person doing everything. We track our progress through Microsoft teams.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Select Industry to see insights

Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Major Visibility

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Swindon, England

Services provided

10% Advertising

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Graphic Design

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

10% Web Development

Major Visibility is a digital marketing agency specializing in website creation, maintenance, and social media advertising. They consistently deliver high-quality results and maintain excellent communication, with 100% of reviewers highlighting their professionalism and timely project management. Clients appreciate their ability to transform initial inquiries into successful projects efficiently.

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Industry Experience

Major Visibility has demonstrated strong expertise in the engineering sector, specifically within refrigeration and air conditioning services. Clients commend their professionalism, timely communication, and high-quality deliverables, including website design and advertising materials. The overall sentiment is highly positive, highlighting their ability to manage projects effectively and provide tailored solutions. Potential clients in the engineering industry can expect a dedicated partner capable of enhancing their online presence and marketing efforts.
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Select Industry to see insights

Engineering

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Major Visibility's cost-effectiveness, highlighting that their pricing aligns well with budgets while delivering good value. One client noted that the company provided 'good value for cost' and consistently managed projects within agreed timescales. The overall feedback underscores a strong appreciation for the quality of service received relative to the investment, with no significant complaints regarding pricing or perceived value.
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Clinic Answer

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wokingham, England

Services provided

50% Back Office Outsourcing

50% Call Center Services

Clinic Answer is an answering service and Back Office Outsourcing company in Wokingham, England and Edinburgh, Scotland. Their services include Call Center Services and Back Office Outsourcing.
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Call Vidia

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

London , England

Services provided

35% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +1 service

20% Sales Outsourcing

Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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London , England

1501, New Providence Wharf, 1 Fairmont Avenue
London , England E14 9PB
10 - 15

+44.800.433.2876

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Premium MSP B2B Appointment Setting services

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Epsom, England

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Premium MSP B2B Appointment Setting services is a Back Office Outsourcing and Sales Outsourcing company launched in 2023. The firm specializes in Back Office Outsourcing and Sales Outsourcing.
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Virtalent

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Birmingham, England

Services provided

80% Back Office Outsourcing

10% Customer Service Outsourcing

5% Other Marketing +1 service

5% Sales Outsourcing

Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Origin Client Acquisition LTD

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

North Walsham, England

Services provided

50% Call Center Services

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Other Marketing

5% Email Marketing

5% Marketing Strategy

Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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The Answer Centre

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wokingham , England

Services provided

70% Call Center Services

20% Customer Service Outsourcing

10% Back Office Outsourcing

The Answer Centre is an answering service. The Wokingham , England-based team specializes in Call Center Services and Customer Service Outsourcing.
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AFI Rentals - Powered Access Hire, Sales & Training

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Normanton, England

Services provided

100% Customer Service Outsourcing

AFI Rentals - Powered Access Hire, Sales & Training is a midsize Normanton, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Connect Solutions Hub

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Birmingham, England

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Connect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.
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FM Outsource

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Bury, England

Services provided

80% Customer Service Outsourcing

10% Business Consulting

5% Transcription +1 service

5% Translation

FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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AlldayPA

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Salford, England

Services provided

62% Call Center Services

15% Customer Service Outsourcing

13% Back Office Outsourcing +1 service

10% Sales Outsourcing

Call center service AlldayPA focuses on Call Center Services and Customer Service Outsourcing. They are based in Salford, England.
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Whistl

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Marlow, England

Services provided

30% Fulfillment

15% Call Center Services

10% Back Office Outsourcing +8 services

10% Customer Service Outsourcing

10% Logistics & Supply Chain Consulting

5% Air Freight

5% Freight forwarding

5% Ocean Freight

5% Rail Freight

3% Direct Marketing

2% Product Marketing

Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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TIPi Group

4.0 1 review

Undisclosed

Undisclosed

50 - 249

London, England

Services provided

20% Digital Strategy

12% Other Digital Marketing

10% Call Center Services +11 services

7% Pay Per Click

7% Search Engine Optimization

7% Web Design

6% Content Marketing

5% Architectural Design

5% Conversion Optimization

5% Email Marketing

5% Graphic Design

5% Mobile & App Marketing

5% UX/UI Design

1% Logo

TIPi Group is a web development company specializing in designing, developing, and maintaining WordPress websites. Overall feedback is positive, with the client expressing satisfaction with the final product and after-sales support, though noting a need for improved transparency and communication. Approximately 80% of the feedback centers on their impressive web design skills and attention to detail.

See all 1 projects

Industry Experience

TIPi Group has demonstrated expertise in the transportation industry, particularly in website design and development. Clients praised their strong design skills, attention to detail, and effective system selection, leading to satisfactory project outcomes. However, concerns regarding communication transparency and project management were noted. Overall, the sentiment is positive, indicating TIPi Group is a suitable partner for transportation organizations seeking web solutions.
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Select Industry to see insights

Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed that TIPi Group offers good value for money, particularly noting their effective web design skills and attention to detail. One client invested approximately $40,000 and reported satisfaction with the final product and after-sales support. However, there were concerns about budget adherence and communication transparency, suggesting room for improvement in these areas.
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Future Formations Ltd

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

London, England

Services provided

50% Customer Service Outsourcing

50% Document Digitization & Management

Future Formations Ltd is a Document Digitization & Management and Customer Service Outsourcing company. Their team specializes in Document Digitization & Management.
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OpenContact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Norwich, England

Services provided

49% Call Center Services

30% Back Office Outsourcing

21% Customer Service Outsourcing

OpenContact, a telephone answering service, was launched in 2000. The team offers Call Center Services and Back Office Outsourcing and is based in Norwich, England.
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KC Contact Centres

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

East Yorkshire, England

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

In East Yorkshire, England, KC Contact Centres is a call center. Founded in 1999, the team specializes in Call Center Services and Sales Outsourcing.
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Ventrica

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Southend-on-sea, England

Services provided

34% Call Center Services

33% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

13% Sales Outsourcing

Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
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Clearanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Borough Green, England

Services provided

46% Customer Service Outsourcing

41% Call Center Services

13% Back Office Outsourcing

Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
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Konecta

Not yet reviewed

$1,000+

< $25 / hr

10,000+

Milton Keynes, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
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Ant Marketing

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Sheffield, England

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing

Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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VeriCall Ltd

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

London, England

Services provided

50% Back Office Outsourcing

50% Call Center Services

VeriCall Ltd, a call center service and Back Office Outsourcing company, was established in 2017. The company specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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BDM Talk

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Burgess Hill, England

Services provided

50% Back Office Outsourcing

50% Call Center Services

BDM Talk, a midsize phone answering service and Back Office Outsourcing company, is in Burgess Hill, England. The team focuses on Call Center Services and Back Office Outsourcing.
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ServicesNow Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Manchester, England

Services provided

35% Back Office Outsourcing

35% Customer Service Outsourcing

30% Transcription

ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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MPL Contact

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sutton Coldfield, England

Services provided

51% Customer Service Outsourcing

49% Call Center Services

MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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Pocket Receptionist

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Lowestoft , England

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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e-PA

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanklin, England

Services provided

70% Customer Service Outsourcing

30% Call Center Services

E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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The Playbook Agency

Not yet reviewed

$1,000+

Undisclosed

2 - 9

London, England

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company The Playbook Agency was launched in 2023. The team focuses on Back Office Outsourcing and Sales Outsourcing.
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Daktela UK

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Chester, England

Services provided

100% Call Center Services

Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.
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Reliance International Limited

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Cheltenham, England

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

Reliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.
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Receptionality

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Lytchett Matravers, England

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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Snappy Assistance

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Cheadle, England

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
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Inspired B2B Marketing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Fareham, England

Services provided

75% Sales Outsourcing

25% Back Office Outsourcing

Small Sales Outsourcing company Inspired B2B Marketing, is located in Fareham, England. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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The ContactPeople

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool , England

Services provided

42% Call Center Services

38% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% HR Consulting

The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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Kaptain Cabs

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Liverpool, England

Services provided

60% Customer Service Outsourcing

20% Other Digital Marketing

20% Sales Outsourcing

Customer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
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ProcessFlows

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hants, England

Services provided

50% Back Office Outsourcing

10% Business Consulting

10% Custom Software Development +3 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
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Hero PA

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Horsham, England

Services provided

90% Call Center Services

5% Customer Service Outsourcing

5% Sales Outsourcing

Founded in 2017, Hero PA is an answering service company. The team focuses on Call Center Services and Customer Service Outsourcing.
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GCL B2B Ltd

Not yet reviewed

$10,000+

$50 - $99 / hr

50 - 249

Birmingham, England

Services provided

50% Sales Outsourcing

10% Account-Based Marketing

10% Call Center Services +3 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

Based in Birmingham, England, GCL B2B Ltd is a midsize Sales Outsourcing company. The team focuses on Sales Outsourcing and Marketing Strategy.
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Zebra Connexions Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Harlow, England

Services provided

80% Call Center Services

20% Back Office Outsourcing

Established in 2004, Zebra Connexions Ltd is an answering service. The small team specializes in Call Center Services and Back Office Outsourcing.
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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Monks Risborough, England

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3 services

10% Event Marketing

10% Market Research

10% Public Relations

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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Monks Risborough, England

71 South Street
Monks Risborough, England HP27
10 - 15

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Medlysis

5.0 1 review

$1,000+

< $25 / hr

10 - 49

London, England

Services provided

55% Call Center Services

25% Recruitment Process Outsourcing

20% Customer Service Outsourcing

Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
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Confero

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Wembley, England

Services provided

36% Call Center Services

36% Customer Service Outsourcing

18% Sales Outsourcing +1 service

10% Back Office Outsourcing

Confero, a call center, is located in Wembley, England and London, England. Their services include Call Center Services and Customer Service Outsourcing.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.