Versich

BACKGROUND

Please describe your company and position.

I am the Director

Describe what your company does in a single sentence.

Electric Vehicles charging locations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Versich to accomplish?

• Develop a Website and a Mobile application for my company
• Appealing and responsive Web Design

SOLUTION

How did you find Versich?

Online Search

Why did you select Versich over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Versich were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview: Commissioned Versich to design and implement a user-responsive website and a mobile application for my business. These platforms aim to simplify the electric vehicle (EV) user experience by enabling them to locate nearby charging stations and purchase EV-related products. 

Website Scope:

1. Responsive Design: Ensure seamless navigation on all devices - desktops, tablets, and mobiles. 
2. Location-Based Charging Station Search: Interactive map integration. Search functionality to locate the nearest EV charging stations based on the user's location. Display station details including availability, type of plug, voltage, and user reviews. 
3. User Account Management: Profile creation with personal details, vehicle information, and charging history. Save favorite charging stations for future reference. 

Mobile Application Scope: 

1. Platform Compatibility: Development for both Android and iOS platforms. 
2. Charging Station Locator: Map-based search similar to the website.
3. E-Commerce Integration: Product categorization for gadgets, scooters, electric vehicles, and bikes. Secure payment gateway integration. User cart and wish-list functionalities. Order tracking and purchase history. Product search and filter options. 
4. User Profile and Account Management: Push notifications for promotions, order updates, and app updates. 

Key Deliverables: 

• Website: Fully functional, responsive website. Backend admin panel for updating station details, managing user accounts, and viewing user analytics. 
• Mobile Application: iOS and Android applications available for download via respective app stores. Backend admin panel for product management, order processing, and user analytics. 
• Documentation: User manuals for both the website and mobile application. Technical documentation detailing the architecture, codebase, and maintenance procedures. 
• Training: Training sessions for E-Fill staff on using and maintaining both the website and mobile application. 
• Post-launch Support: Post-launch technical support, including bug fixes and minor updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Operational Efficiency 
• Order Processing Time: A reduction in the average time taken to process and ship orders. 
• Customer Support: A decrease in customer complaints or issues related to the website or app functionality.
• Feedback and Reviews User Reviews: An average rating of 4 stars or above on app stores. 
• Feedback: Positive testimonials or feedback collected on the website or through in-app surveys.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timeliness and Delivery: Versich adopted an agile project management approach, allowing for iterative development and regular progress reviews. The project manager ensured that milestones were set clearly, and regular sprints were organized. They delivered most items on schedule
• Response to Needs: Versich responsiveness was one of its standout qualities. Upon defining the project's requirements, they established a clear line of communication through regular meetings and updates. Whenever we make adjustments or had any concerns, they were readily available, ensuring that feedback was immediately incorporated. The agile approach also made the project flexible to changes while still staying on track

What was your primary form of communication with Versich?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

1. Expertise and Skillset: Versich's team exhibited a deep understanding of both website and mobile application development. Their expertise was evident not just in the end products but throughout the entire process — from planning to execution.
2. Transparent Communication: One of the standout qualities of Versich was their transparent communication. As its our major project, we were a bit hungry for regular updates, and any challenges or potential delays were communicated upfront, ensuring no unpleasant surprises. 
3. User-Centered Approach: Versich's design and development were deeply rooted in creating a user-friendly experience. They actively sought feedback and conducted user-testing sessions, ensuring the final products were aligned with users' needs and preferences.
4. Dedication to Quality: They were not just about meeting deadlines; they were committed to delivering quality. They performed a lot of Rigorous testing, quality assurance checks before deployment

Are there any areas for improvement or something Versich could have done differently?

Not really, they put out the best service