Top Web Design Companies in the United States
A well-designed website is often the first touchpoint between your brand and potential customers. From Silicon Valley product pages to Midtown Manhattan portfolio sites, US web design agencies are at the forefront of UI/UX trends, accessibility standards, and conversion-driven layouts.
Clutch helps you quickly identify the best fit by combining in-depth client interviews, transparent ratings, and a proprietary verification process that weeds out the fluff. Use the filters on this page—by budget, location, industry, or platform—to zero in on teams that align with your goals, whether you’re a Chicago fintech startup or a Dallas nonprofit. Every profile you see here has been reviewed, rated, and ranked to make your vendor short-list faster and smarter.
Explore more on Clutch:
- Global directory: Top Web Design Companies
- City guides: New York City | Los Angeles | Chicago
- Industry filter: US Web Design Agencies for Healthcare
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr50 - 249Serves United StatesServices provided
See all 91 projectsUPQODE is a web design and development company renowned for its UI/UX expertise and responsive design services. Clients consistently praise their project management and custom website development skills, with 100% of reviews highlighting their responsiveness and ability to tailor projects to specific brand visions. The company excels in creating innovative, mobile-friendly designs that meet client expectations without negative feedback reported.
$10,000+$150 - $199 / hr50 - 249Serves United StatesServices provided
See all 102 projectsDD.NYC® is a web design company specializing in website design, web development, and UI/UX design. The company has received mixed feedback; approximately 75% of clients commend their design capabilities, citing improved user engagement and brand perception, while 25% report challenges with communication and project delays. Despite these issues, DD.NYC® is recognized for their adaptability, creativity, and ability to deliver mobile-friendly designs that enhance user experience.
$75,000+$150 - $199 / hr10 - 49Serves United StatesServices provided
See all 32 projectsBaunfire is a distinguished web design company specializing in comprehensive Web Design Services, including UI/UX Design and Responsive Web Design. The firm receives predominantly positive feedback, with 85% of reviewers highlighting Baunfire's expertise in Custom Website Development and Front-End Development. Clients praise their exceptional ability to balance creative vision with strategic execution, consistently delivering projects on time and within budget.
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UndisclosedUndisclosed2 - 9Hauppauge, NY
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Panos Graphic Services is an Email Marketing company. Their small team is headquartered in Hauppauge, New York. Their services include Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Garden City, NY
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Small graphic design agency Silent Gorilla, is headquartered in Garden City, New York and Orlando, Florida. The team focuses on Graphic Design and Logo.
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Featured
What are Featured Providers?
$50,000+$50 - $99 / hr1,000 - 9,999Serves United StatesServices provided
See all 30 projectsCoherent Solutions is a versatile software development company providing services such as UI/UX design, project management, DevOps, and cloud solutions. With over 90% of reviews highlighting their impressive technical expertise, responsiveness, and efficient delivery, they are highly rated by clients. The majority of reviews indicate on-time and budget-compliant project completions, underscoring their professionalism and value.
$5,000+$100 - $149 / hr10 - 49Serves United StatesServices provided
See all 26 projectsCollective42, a web design and development company, is highly praised for delivering user-friendly, responsive designs and comprehensive web services. With a 100% positive feedback rate across reviews, clients commend their effective communication, project management, and ability to meet deadlines. Approximately 70% of reviewers highlight their exceptional customer service and ability to adapt to client needs.
$25,000+$150 - $199 / hr10 - 49Serves United StatesServices provided
See all 29 projectsTakt is a web design and development company known for its expertise in UI/UX design and custom website development. The company consistently receives high praise for its professional and organized approach, with clients highlighting their responsiveness and alignment with brand values. Approximately 90% of reviewers commend Takt's ability to deliver on time and within budget, emphasizing their strength in project management and collaborative processes.
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UndisclosedUndisclosed2 - 9Jackson, TN
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Launched in 2010, Indoor ADvantages, Inc. Is a small Advertising company based in Jackson, Tennessee. Their team specializes in Advertising and Digital Strategy.
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UndisclosedUndisclosed2 - 9Providence, RI
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Founded in 1960, Malcolm Grear Designers is a branding firm. Their team specializes in Branding and Event Marketing.
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UndisclosedUndisclosed2 - 9Hicksville, NY
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In Hicksville, New York, Kick Solutions is a graphic design agency. They offer Graphic Design and Logo.
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UndisclosedUndisclosed2 - 9Levittown, NY
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Launched in 1999, Wet Ribet is a small Corporate Photography company. Their team provides Corporate Photography and Graphic Design.
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UndisclosedUndisclosed2 - 9Long Island, NY
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Based in Long Island, New York, Webline Design is a graphic design company. They specialize in Graphic Design and Logo and were launched in 1995.
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Featured
What are Featured Providers?
$10,000+$150 - $199 / hr50 - 249Serves United StatesServices provided
See all 123 projectsStorm Brain is a comprehensive web design and development company offering services such as custom website development, responsive web design, UI/UX design, and technical SEO. The company receives overwhelmingly positive feedback, with clients praising their excellent communication, project management, and high-quality work. Approximately 90% of reviews highlight their responsiveness and ability to deliver projects on time, reflecting their commitment to client satisfaction.
$10,000+$25 - $49 / hr10 - 49Serves United StatesServices provided
See all 62 projectsArounda is a web design and UI/UX design company lauded for its professionalism and effective project management. Consistently praised for their timely delivery and creativity, they maintain strong communication with clients, achieving high satisfaction rates across diverse projects. About 90% of reviews commend their adaptability and responsiveness, particularly in delivering user-centric, mobile-friendly designs that enhance user experience and conversion rates.
$10,000+$50 - $99 / hr10 - 49Serves United StatesServices provided
See all 52 projectsDigital Butlers is a versatile web design and development company known for their proficiency in responsive design, UX/UI, and custom website development. Across reviews, they have maintained a strong reputation for delivering projects on time, with 100% of clients appreciating their professionalism and communication. Clients frequently highlight their skill in implementing complex features and creating user-friendly, mobile-friendly designs, with over 90% expressing satisfaction with their innovative solutions and attention to detail.
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UndisclosedUndisclosed2 - 9Long Beach, NY
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Established in 2017, Long Island Webmaster is a small branding company. Their services include Branding and Logo.
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UndisclosedUndisclosed2 - 9Buffalo, NY
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Otherwisz Creative Corporation, a branding company, was founded in 2000. The team offers Branding and Logo.
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves United StatesServices provided
See all 16 projectsGroundwrk is a proficient web design company specializing in custom website development, user experience (UX) design, and mobile-friendly design. The company consistently receives positive feedback, with 100% of reviewers expressing satisfaction with their innovative, responsive, and professional approach. Clients commend their exceptional project management, ability to meet deadlines, and seamless integration of design and functionality.
$5,000+$100 - $149 / hr50 - 249Serves United StatesServices provided
See all 7 projectsBACKBONE is a web design and development company specializing in creating modern, user-friendly websites and comprehensive brand kits. Reviewers commend their ability to understand client needs and deliver on promises, with 100% of feedback highlighting their effective project management and timely delivery. Their dedication to quality and client satisfaction is a recurring theme in their reviews.
$1,000+$100 - $149 / hr10 - 49Serves United StatesServices provided
See all 35 projectsThrillX is a dynamic web design and development company specializing in custom website development, UI/UX design, and conversion rate optimization. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management and impressive user experience enhancements. The company is lauded for its responsive design, strategic thinking, and the ability to deliver substantial improvements, such as a 73% increase in conversion rates and an 80% rise in user engagement.
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UndisclosedUndisclosed2 - 9Buffalo, NY
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Renoun Creative is a Buffalo, New York-based graphic design company. Their services include Graphic Design and Logo.
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UndisclosedUndisclosed2 - 9Buffalo, NY
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In Buffalo, New York, Goulah Design Group is an Advertising company. They provide Advertising and Branding.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves United StatesServices provided
See all 50 projectsPhenomenon Studio is a versatile design agency specializing in Web Design, UX/UI Design, and comprehensive branding services. With a focus on user experience, they deliver high-quality, mobile-friendly design and custom website development. Reviews indicate a 100% positive feedback rate, highlighting their exceptional responsiveness and ability to meet deadlines, with 60% of clients impressed by their communication and project management skills.
$1,000+$100 - $149 / hr10 - 49Serves United StatesServices provided
See all 87 projectsCyberOptik is a web design company specializing in custom website development, responsive design, and UI/UX design. They consistently receive positive feedback for their responsiveness and flexibility, with 100% of reviewers highlighting their timely project delivery and effective communication. Clients appreciate their ability to create visually appealing and functional websites tailored to specific needs, such as ADA compliance and SEO optimization.
$10,000+$100 - $149 / hr2 - 9Serves United StatesServices provided
See all 37 projectsThe Sher Agency is a proficient web design company specializing in responsive web design, UI/UX design, and custom website development. Across their reviews, 100% of clients praised their responsive communication and project management, with a significant 90% noting their ability to align with unique client visions and deliver high-quality, mobile-friendly designs on time. Their commitment to user experience design and front-end development consistently receives commendation.
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UndisclosedUndisclosed2 - 9Buffalo, NY
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Scout Buffalo Web Design is an Email Marketing company. Their small team is in Buffalo, New York. Their services include Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Small branding firm Sukhenko Design, is located in Rochester, New York. Their services include Branding and Digital Strategy.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Kauffman Design is a branding firm. Located in Rochester, New York, their team offers Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Flight 9 Creative is a branding firm headquartered in Rochester, New York. Their services include Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Rochester, NY
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McElveney & Palozzi Design Group is an user experience design company. Headquartered in Rochester, New York, their small team provides UX/UI Design and Branding. The firm was launched in 1983.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Badass Builders, a Logo company, was founded in 2002. The team offers Logo and Business Consulting and is headquartered in Rochester, New York.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Phu Concepts, a branding agency, was established in 2006. They specializes in Branding and Logo.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Branding firm Makeway was founded in 2010. The team offers Branding and Graphic Design and is located in Rochester, New York.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Grid Marketing is a branding agency established in 2014. The agency provides Branding and Logo, and is small.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Tu Thanh Le is a Rochester, New York-based branding agency. The team specializes in Branding and Logo.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Full Moon Advertising, a branding firm, is in Rochester, New York. They specialize in Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Established in 1993, Daniel Hoh & Associates is a small branding firm in Rochester, New York. Their team provides Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Brooklyn, NY
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Pixelpunk is a small Brooklyn, New York-based branding agency. The team provides Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Rochester, NY
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Vertical Insite Website and Marketing Solutions is a small Rochester, New York-based branding company. The team offers Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9New City, NY
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User experience agency Don Price Design is based in New City, New York. They focus on UX/UI Design and Graphic Design.
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UndisclosedUndisclosed2 - 9Yonkers, NY
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Headquartered in Yonkers, New York, New York Design Studio is a small Logo company. Their services include Logo and Print Design.
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UndisclosedUndisclosed2 - 9Yonkers, NY
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Image Faucet - Design and Photography is a Corporate Photography company. The agency is based in Yonkers, New York. Their team offers Corporate Photography and Graphic Design.
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UndisclosedUndisclosed2 - 9Yonkers, NY
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Yaeger Public Relations is an Advertising company. The team is located in Yonkers, New York, and their services include Advertising and Graphic Design.
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UndisclosedUndisclosed2 - 9Binghamton, NY
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P. Fair Designs is a branding firm. They were founded in 2013 and offer Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Warwick, RI
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Branding agency Giusti Design was launched in 1991. The small team provides Branding and Corporate Photography.
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UndisclosedUndisclosed2 - 9Binghamton, NY
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Headquartered in Binghamton, New York, Hackerthreads.com is a branding agency. They specialize in Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Ithaca, NY
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Established in 1991, Communique Design & Marketing is a small branding firm based in Ithaca, New York. Their team specializes in Branding and Logo.
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UndisclosedUndisclosed2 - 9Ithaca, NY
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Bells Design is a Corporate Photography company. The team focuses on Corporate Photography and Graphic Design, and the agency is based in Ithaca, New York.
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UndisclosedUndisclosed2 - 9Ithaca, NY
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Ancient Wisdom Productions, an Email Marketing company, is located in Ithaca, New York. They offer Email Marketing and Graphic Design.
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UndisclosedUndisclosed2 - 9Poughkeepsie, NY
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Ashworth Creative, a small user experience design agency, is in Poughkeepsie, New York. The team offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Schenectady, NY
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Cinder Design is an user experience agency. Established in 2015, their team offers UX/UI Design and Branding.
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UndisclosedUndisclosed2 - 9Schenectady, NY
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Brayton Graphics is a small branding company in Schenectady, New York. Their services include Branding and Logo.
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UndisclosedUndisclosed2 - 9Schenectady, NY
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Vasilakos Design is a branding company. They are headquartered in Schenectady, New York and have small team of experts. Their services include Branding and Email Marketing.
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UndisclosedUndisclosed2 - 9Logan, UT
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Advertising company Duo Marketing Group is located in Logan, Utah. The team provides Advertising and Graphic Design.
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UndisclosedUndisclosed2 - 9Schenectady, NY
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Founded in 2010, D2 Media Consultants is a Logo company. The firm focuses on Logo and Business Consulting, and is small.
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UndisclosedUndisclosed2 - 9Provo, UT
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The Walton Group is a PR agency founded in 1985. The firm focuses on Public Relations and Advertising, and is small.
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UndisclosedUndisclosed2 - 9Newburgh, NY
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CQ Designs is a small Newburgh, New York-based graphic design agency. The team focuses on Graphic Design and Logo.
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UndisclosedUndisclosed2 - 9Newburgh, NY
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Founded in 1982, Design by Sue is a small Newburgh, New York-based graphic design company. Their services include Graphic Design and Logo.
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UndisclosedUndisclosed2 - 9Newburgh, NY
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Goose Works is a branding company in Newburgh, New York. They specialize in Branding and Logo and were launched in 2011.
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UndisclosedUndisclosed2 - 9Saratoga Springs, NY
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Shannon-Rose Design is a Logo company. Their small team is located in Saratoga Springs, New York and offers Logo and Packaging Design. The agency was launched in 1987.
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UndisclosedUndisclosed2 - 9Saratoga Springs, NY
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Global Nerds is a Logo company. The team focuses on Logo and Search Engine Optimization and is based in Saratoga Springs, New York.
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UndisclosedUndisclosed2 - 9Saratoga Springs, NY
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MWH Design, a branding company, was founded in 2002. The firm specializes in Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Saratoga Springs, NY
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Established in 2007, New England Standard is a small branding agency based in Saratoga Springs, New York. Their team focuses on Branding and Graphic Design.
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UndisclosedUndisclosed2 - 9Huntington, NY
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Established in 1997, Vortex Graphics is a graphic design company. The team offers Graphic Design and Logo and is based in Huntington, New York.
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List of the Top 15 United States Web Design Agencies
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$25,000+$150 - $199 / hr10 - 49San Diego, CA
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
60% Web Design40% Other -
$25,000+$150 - $199 / hr10 - 49Austin, TX
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Web Design40% Other -
$10,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
50% Web Design50% Other -
$1,000+$50 - $99 / hr10 - 49San Diego, CA
Ability to deliver
39.1/40.020/20 Reviews9.7/10 Clients & Experience9.4/10 Market PresenceService focus
60% Web Design40% Other -
$75,000+$150 - $199 / hr10 - 49San Jose, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Web Design45% Other -
$10,000+$150 - $199 / hr2 - 9Denver, CO
Ability to deliver
38.7/40.019.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
75% Web Design25% Other -
$1,000+$100 - $149 / hr2 - 9Chicago, IL
Ability to deliver
37.9/40.018.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
80% Web Design20% Other -
$25,000+$150 - $199 / hr50 - 249Pittsburgh, PA
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% Web Design60% Other -
$10,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
37.7/40.017.8/20 Reviews10/10 Clients & Experience9.9/10 Market PresenceService focus
60% Web Design40% Other -
$25,000+$100 - $149 / hr50 - 249Irvine, CA
Ability to deliver
37.6/40.019/20 Reviews9.9/10 Clients & Experience8.7/10 Market PresenceService focus
50% Web Design50% Other -
$10,000+$150 - $199 / hr50 - 249Carlsbad, CA
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
40% Web Design60% Other -
$75,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
65% Web Design35% Other -
$10,000+$150 - $199 / hr10 - 49Hudson, MA
Ability to deliver
37/40.018/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
60% Web Design40% Other -
$1,000+$100 - $149 / hr10 - 49Elmhurst, IL
Ability to deliver
38.7/40.019.4/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
50% Web Design50% Other -
$25,000+$150 - $199 / hr50 - 249Huntington, NY
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Web Design50% Other -
$25,000+$200 - $300 / hr10 - 49Naperville, IL
Ability to deliver
39.1/40.020/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Web Design55% Other -
$5,000+$100 - $149 / hr50 - 249Nashville, TN
Ability to deliver
38.6/40.020/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
40% Web Design60% Other -
$10,000+$150 - $199 / hr10 - 49San Diego, CA
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
65% Web Design35% Other -
$10,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
39.7/40.020/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
40% Web Design60% Other -
$1,000+$100 - $149 / hr10 - 49Toronto, Canada
Ability to deliver
36.4/40.018.8/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
70% Web Design30% Other -
$10,000+$100 - $149 / hr2 - 9Seattle, WA
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Web Design30% Other -
$25,000+$150 - $199 / hr10 - 49Yorkville, IL
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
60% Web Design40% Other -
$10,000+$150 - $199 / hr2 - 9Atlanta, GA
Ability to deliver
35.8/40.017/20 Reviews9.2/10 Clients & Experience9.6/10 Market PresenceService focus
80% Web Design20% Other -
$50,000+$150 - $199 / hr10 - 49New York, NY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
55% Web Design45% Other -
$25,000+$150 - $199 / hr10 - 49Newport Beach, CA
Ability to deliver
36.5/40.017.2/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
55% Web Design45% Other -
$25,000+$100 - $149 / hr50 - 249San Jose, CA
Ability to deliver
35.7/40.016.8/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Web Design50% Other -
$10,000+$150 - $199 / hr50 - 249Plano, TX
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Web Design50% Other -
$1,000+Undisclosed2 - 9Dallas, TX
Ability to deliver
36.2/40.017.6/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
65% Web Design35% Other -
$5,000+$150 - $199 / hr50 - 249Binghamton, NY
Ability to deliver
36.4/40.017.6/20 Reviews9.5/10 Clients & Experience9.2/10 Market PresenceService focus
45% Web Design55% Other -
$25,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
38.4/40.018.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
40% Web Design60% Other
Latest Web Design Articles
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United States Web Design Agency FAQs
A US web design agency plans, designs, and often develops websites that balance visual appeal with functionality. These experienced firms provide a wide range of services, including:
- Wireframes and high-fidelity mock-ups
- Responsive layouts for desktop, tablet, and mobile
- Accessibility compliance (WCAG, ADA)
- Front-end development in HTML, CSS, JavaScript
- CMS implementation (e.g., WordPress, Webflow, Drupal)
Many firms also offer ongoing CRO, SEO, and maintenance so your site keeps performing long after launch.
Choosing a domestic partner offers many key advantages that offshore or remote teams may not fulfill. Here are some benefits you can gain by partnering with a local agency:
- Time-zone alignment for real-time collaboration
- Familiarity with US consumer behavior and legal standards (ADA, CCPA)
- Easier on-site workshops or user testing sessions
- Access to diverse creative talent in hubs like New York, Austin, and San Francisco
If fast communication and cultural nuance matter to your project, a stateside team is often worth the premium.
Budgets vary from one project to another because of unique factors like scope, design complexity, and features. Based on web design projects reviewed on Clutch, here’s what you can expect:
- Small business websites: $10,000 – $25,000
- Mid-market or e-commerce sites: $25,000 – $75,000
- Enterprise or custom apps: $75,000 – $200,000+
Additionally, the average hourly rates for these service providers’ expertise sit between $100–$200. Agencies in Tier-1 cities (NYC, SF) trend higher, while firms in emerging hubs like Raleigh or Salt Lake City may offer more competitive pricing.
Given the country’s economic diversity, agencies often specialize. Popular verticals include:
- SaaS and B2B tech
- Healthcare and life sciences (HIPAA-compliant builds)
- eCommerce and DTC retail
- Financial services and fintech
- Nonprofits and education
Look for case studies that mirror your niche—you’ll benefit from pre-learned best practices.
- Define scope: marketing site, product UI, or full-stack build?
- Short-list agencies with related case studies and verified Clutch reviews.
- Evaluate portfolios for visual style, UX depth, and performance metrics.
- Request a strategic outline—not just a quote—to gauge their problem-solving approach.
- Confirm project management tools (Figma, Jira, Slack) and communication cadence.
- One-size-fits-all proposals with no discovery phase
- Reluctance to share past performance metrics or client references
- Ownership ambiguity of design files and source code
- Over-promising timelines (full site in two weeks) without detailed resourcing
- Poor responsiveness during the sales process—often a preview of future communication