Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
See all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
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$5,000+$100 - $149 / hr250 - 999Houston, TX
Services provided
Based in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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$5,000+$100 - $149 / hr250 - 999Columbus, OH
Services provided
SBC Advertising is an Advertising company. They specialize in Advertising and Branding and were launched in 1969.
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
See all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
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$1,000+$25 - $49 / hr250 - 999Austin, TX
Services provided
Hawkins Personnel Group is a call center. The agency is based in Austin, Texas. Their services include Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999Montgomery, AL
Services provided
ASK is a Montgomery, Alabama-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing and were established in 1992.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
Market Research company Plaza Research was launched in 1982. The company offers Market Research and Call Center Services.
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UndisclosedUndisclosed250 - 999Portland, OR
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Certified Languages International is a Translation company. They are in Portland, Oregon, and their services include Translation and Language Interpretation.
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UndisclosedUndisclosed250 - 999Hammond, LA
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Launched in 1972, Barrister Global Services Network is a software development company. The team focuses on Custom Software Development and Call Center Services and is based in Hammond, Louisiana.
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UndisclosedUndisclosed250 - 999Lowell, AR
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Central Research, Inc. Is an Accounting company. Their midsize team of employees is located in Lowell, Arkansas. Their team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Madison, WI
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CORE Company Ltd. Is a midsize Direct Marketing company based in Madison, Wisconsin. Their services include Direct Marketing and Market Research.
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UndisclosedUndisclosed250 - 999Denver, CO
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IntelliSource is a midsize IT staff augmentation company located in Denver, Colorado and Reno, Nevada. The team offers IT staff augmentation and Call Center Services.
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
EN Technologies is a social media marketing company. Established in 2021, the team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
Demandbase, a branding firm, is headquartered in San Francisco, California and St Albans, England. They focus on Branding and Marketing Strategy.
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UndisclosedUndisclosed250 - 999San Mateo, CA
Services provided
BrightEdge is a SEO company. Launched in 2007, the firm is in San Mateo, California. Their team provides Search Engine Optimization and Content Marketing.
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$10,000+$50 - $99 / hr250 - 999Fort Myers, FL
Services provided
Anything Display is an Advertising company founded in 2002. The team offers Advertising and Branding and is in Fort Myers, Florida.
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$1,000+$300+ / hr2 - 9Ponte Vedra Beach, FL
Services provided
Founded in 2018, Jacksonville IT Solutions, Medical and Dental IT Services is an IT managed services company. The agency focuses on IT managed services and cloud consulting & SI.
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$1,000+$200 - $300 / hr2 - 9New York, NY
Services provided
Headquartered in New York, New York and Montevideo, Uruguay, Elvis Di Marcantonio is an Advertising company. They provide Advertising and Branding and were established in 2000.
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$1,000+$50 - $99 / hr2 - 9Lawrenceville, GA
Services provided
Your IT Company is an IT strategy consulting company. The team specializes in IT strategy consulting and Cybersecurity, and the agency is in Lawrenceville, Georgia.
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$5,000+$150 - $199 / hr2 - 9Sarasota, FL
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Headquartered in Sarasota, Florida, Eclipzdigital. Is a social media marketing firm. They specialize in Social Media Marketing and Video Production.
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Undisclosed< $25 / hr2 - 9Akron, OH
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AGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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$1,000+$50 - $99 / hr2 - 9Saugus, MA
Services provided
Lex Marketing Agency is a social media marketing agency established in 2022. The small team provides Social Media Marketing and Web Design.
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$1,000+$25 - $49 / hr2 - 9Monroe, WA
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Sell in Seattle is a SEO agency. The firm is based in Monroe, Washington. Their team focuses on Search Engine Optimization and Web Development.
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$1,000+$100 - $149 / hr2 - 9Scottsdale, AZ
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Launched in 2010, Marketing with Jaclyn is an Account-Based Marketing company. The company specializes in Account-Based Marketing and Digital Strategy, and is small.
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$5,000+$50 - $99 / hr2 - 9Royal Oak, MI
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S4L Partners is a Recruitment Process Outsourcing company. Launched in 2018, the agency focuses on Recruitment Process Outsourcing and Recruiting.
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$1,000+< $25 / hr2 - 9Dublin, OH
Services provided
Founded in 2022, samarawell, a small AI Agents company, is in Dublin, Ohio. Their services include AI Agents and Artificial Intelligence.
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$1,000+Undisclosed2 - 9Kalamazoo, MI
Services provided
AI REV LABS is an AI Agents company. They were established in 2025 and focus on AI Agents and Web Design.
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$1,000+< $25 / hr10 - 49Tampa, FL
Services provided
Founded in 2024, Advanced Business Modern Solutions is a social media marketing company. The small team focuses on Social Media Marketing and Search Engine Optimization.
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$10,000+$100 - $149 / hr1,000 - 9,999New York, NY
Services provided
Momentum Worldwide is a branding agency established in 1987. The agency focuses on Branding and Digital Strategy, and is large.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
TransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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UndisclosedUndisclosed50 - 249Torrance, CA
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Walker Advertising is a media planning & buying agency. The midsize Torrance, California-based team focuses on Media Planning & Buying and Call Center Services. The firm was established in 1984.
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UndisclosedUndisclosed50 - 249Beaverton, OR
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PTIGlobal is a Translation company. They are based in Beaverton, Oregon, and their services include Translation and Call Center Services.
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UndisclosedUndisclosed50 - 249Oak Brook, IL
Services provided
US Direct Marketing Corporation is a midsize Direct Marketing company headquartered in Oak Brook, Illinois. The team provides Direct Marketing and Call Center Services.
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UndisclosedUndisclosed50 - 249Shrewsbury, MA
Services provided
UHealthSolutions, a Back Office Outsourcing company, was launched in 2001. The team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
MetaMind Digital LLC is an Advertising company. They specialize in Advertising and Branding and were founded in 2020.
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UndisclosedUndisclosed50 - 249Cincinnati, OH
Services provided
Marketing Support Services is a print design agency established in 1987. The company focuses on Print Design and Warehousing & Distribution, and is midsize.
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UndisclosedUndisclosed50 - 249Buffalo, NY
Services provided
Media Sales Plus Inc is a Direct Marketing company established in 2001. The team focuses on Direct Marketing and Search Engine Optimization and is headquartered in Buffalo, New York.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
FRONTLINE Selling, a Market Research company, is located in Atlanta, Georgia. Founded in 2002, the team specializes in Market Research and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Waltham, MA
Services provided
Constant Contact is a social media marketing agency. The firm is based in Waltham, Massachusetts. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Overland Park, KS
Services provided
Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Las Vegas, NV
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Bloomclicks Digital Advertising is a PPC company. Headquartered in Las Vegas, Nevada, the team provides Pay Per Click and Email Marketing.
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Undisclosed< $25 / hr50 - 249San Ramon, CA
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Ezyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
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Undisclosed< $25 / hr50 - 249Dallas, TX
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Back Office Outsourcing company Pine Healthcare Pvt Ltd is in Dallas, Texas. They focus on Back Office Outsourcing and Customer Service Outsourcing and were launched in 2018.
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
Founded in 2020, 1stReach Technologies is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
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Vericore Services is a Back Office Outsourcing company. Founded in 2024, the company is headquartered in Houston, Texas. Their services include Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
See all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
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UndisclosedUndisclosed10 - 49Middletown, CT
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Web Focus LLC is a call center. The team focuses on Call Center Services and Translation, and the company is located in Middletown, Connecticut.
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UndisclosedUndisclosed10 - 49Tucson, AZ
Services provided
Call 24 A Professional Answering Service is a small call center based in Tucson, Arizona. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Frisco, TX
Services provided
Marketing Strategy company Bython was founded in 2012. In Frisco, Texas, the team specializes in Marketing Strategy and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Richardson, TX
Services provided
ProspectHunter is a big data analytics company. Their team is in Richardson, Texas. The company specializes in BI & big data consulting & SI and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Tiburon, CA
Services provided
Tiburon Media Group, a PPC company, was launched in 2023. The team specializes in Pay Per Click and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Raleigh, NC
Services provided
Launched in 2010, Inside Global is a Sales Outsourcing company. Their services include Sales Outsourcing and Demand Generation Marketing.
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.4/40.019.4/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.3/40.019.4/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
37.5/40.017.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
37.1/40.019.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
34.7/40.018.4/20 Reviews8.4/10 Clients & Experience7.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34/40.017.2/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
33.8/40.016/20 Reviews10/10 Clients & Experience7.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.7/40.015.6/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
33.6/40.019/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.6/40.016.2/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.2/20 Reviews9.2/10 Clients & Experience9/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.2/40.017.4/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
32.8/40.017.4/20 Reviews9.7/10 Clients & Experience5.8/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.