Top Call Center Services in the USA
2,793 Companies
List of the Best US Call Center Agencies
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Openness
Clients have expressed a highly positive sentiment regarding SalesRoads' openness in communication and collaboration. One client noted that SalesRoads conducts educational calls to fully understand their business and goals, ensuring a tailored approach. Additionally, the seamless workflow and strong communication were highlighted, with one client stating, 'SalesRoads has done a good job of making sure pertinent details are shared openly.' Overall, the feedback indicates a high level of transparency and engagement throughout the partnership.-
Outbound Lead Generation for Marketing Services
5.0 Feb 1, 2018From the start, SalesRoads has done a good job of making sure pertinent details are shared openly. Our communication has been strong.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Experienced
Overall, clients express a positive sentiment regarding Select VoiceCom's experience and capabilities. A president of an advertising company noted their 'flexible and agile' project management style, which effectively optimized campaign efficiencies. Additionally, the company's detail-oriented approach and valuable input from prior experiences were highlighted as impressive. However, a suggestion for improvement included more frequent check-ins on goals and financial viability to enhance project outcomes.-
Call Center Services for MarTech Company
5.0 Jan 19, 2025They're detail-oriented and provide a lot of inputs based on their previous experience to make the campaign successful.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
25% Call Center Services75% Back Office OutsourcingEstablished in 1995, PMB is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Fresno, CA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Other IT Consulting and SI +1 service25% Web DesignLaunched in 2015, Xobee Networks is a small call center in Fresno, California. Their team specializes in Call Center Services and cloud consulting & SI.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
8 of 8 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
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$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Exceeds expectations
Clients consistently report that A-SALES AB exceeds expectations, notably in their prompt and proactive project management. One CEO emphasized the immediate success of their email campaign, resulting in three meetings booked on day one. Another client praised the firm for accelerating their sales pipeline and achieving a significant increase in conversion rates. Overall, A-SALES AB is recognized for their effective communication, adaptability, and dedication, leading to remarkable outcomes and strong partnerships.-
Email Marketing Services for Consulting Company
5.0 Mar 2, 2024We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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8 of 9 reviews are 5 stars6 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Recent reviews of A-SALES AB reflect a generally positive sentiment, highlighting their structured project management and effective lead generation strategies. Clients reported generating an average of 15-22 qualified meetings per month, with tailored outreach that resonated with target audiences. Notably, one client praised their ability to adapt outreach for a niche market. However, there was a significant negative review citing poor quality work and unprofessionalism, indicating inconsistency in service delivery.Was this helpful?
16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% FulfillmentHeadquartered in Chicago, Illinois, Telefund is an answering service company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Southfield, MI
Services provided
25% Call Center Services50% Back Office Outsourcing25% CybersecurityKeizer Solutions Inc. Is a small Back Office Outsourcing company. Established in 2010, the team specializes in Back Office Outsourcing and Cybersecurity.
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UndisclosedUndisclosed10 - 49Plain City, OH
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Market ResearchMarket Research company TenPoint Complete was established in 1993. The team specializes in Market Research and Call Center Services and is headquartered in Plain City, Ohio.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
25% Business Consulting25% Corporate Training & Coaching25% Direct Marketing +1 service25% Sales OutsourcingEstablished in 2007, RYNO is a small Direct Marketing company in Bloomington, Minnesota. Their team specializes in Direct Marketing and Business Consulting.
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UndisclosedUndisclosed10 - 49South Jordan, UT
Services provided
25% Sales Outsourcing25% Search Engine Optimization25% Web Design +1 service25% Web DevelopmentWells Digital Media is a SEO agency. Their team is headquartered in South Jordan, Utah. The agency offers Search Engine Optimization and Web Design.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves United StatesServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
10 of 11 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
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UndisclosedUndisclosed10 - 49Vancouver, WA
Services provided
25% Branding25% Fractional CMO Services25% Marketing Strategy +1 service25% Sales OutsourcingEstablished in 2016, Gnome is a branding firm. Headquartered in Vancouver, Washington, the team offers Branding and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
30% Fractional CMO Services25% Sales Outsourcing25% Social Media Marketing +1 service20% Marketing StrategyBoldAction Group is a Fractional CMO Services company. The team is based in Wilmington, Delaware, and their services include Fractional CMO Services and Social Media Marketing.
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$5,000+< $25 / hr50 - 249East Windsor, NJ
Services provided
20% Call Center Services20% AI Development20% Business Consulting +4 services10% Custom Software Development10% Generative AI10% Low/No Code Development10% Web DesignIworxs by Palnar is a software development company. The team provides Custom Software Development and Artificial Intelligence, and the firm is in Massenbachhausen, Germany and Kazhakkoottam, India.
Read moreSee All Locations (3)East Windsor, NJ
1249 South River Road
East Windsor, NJ 0851250 - 75
+91 9846542491
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$1,000+$25 - $49 / hr10 - 49Weston, FL
Services provided
24% Call Center Services20% Back Office Outsourcing20% Recruiting +3 services16% Customer Service Outsourcing10% Business Consulting10% TranscriptionGolden Gate BPO Solutions is an answering service. Founded in 2006, the agency is in Weston, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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$5,000+$100 - $149 / hr50 - 249Seattle, WA
Services provided
20% Call Center Services20% Content Marketing20% Market Research +2 services20% Marketing Strategy20% Social Media MarketingYesler, a midsize call center service, is based in Seattle, Washington and Wayne, Pennsylvania. Their services include Call Center Services and Content Marketing.
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$1,000+< $25 / hr50 - 249Beverly, MA
Services provided
20% Call Center Services20% Customer Service Outsourcing20% Fulfillment +2 services20% Graphic Design20% Warehousing & DistributionBlue Vase Marketing, a graphic design company, was launched in 2009. The agency focuses on Graphic Design and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Calabasas, CA
Services provided
20% Call Center Services80% Market ResearchDavis Research is a midsize Calabasas, California-based Market Research company. Their services include Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
20% Call Center Services80% Market ResearchCalifornia Survey Research Services is a Market Research company. Their team is in Los Angeles, California and offers Market Research and Call Center Services.
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UndisclosedUndisclosed50 - 249West Des Moines, IA
Services provided
20% Call Center Services62% Customer Service Outsourcing18% Back Office OutsourcingCpITelecom is a Customer Service Outsourcing company. They were founded in 1997, and their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Southington, CT
Services provided
20% Call Center Services30% Logistics & Supply Chain Consulting20% Fulfillment +2 services20% Warehousing & Distribution10% Freight forwardingHeadquartered in Southington, Connecticut, 3PL World Wide is a midsize Logistics & Supply Chain Consulting company. The team offers Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed50 - 249Missoula, MT
Services provided
20% Call Center Services20% Application Management & Support20% Cloud Consulting & SI +2 services20% Cybersecurity20% Web DesignFirst Call Computer Solutions is a midsize Missoula, Montana-based call center. Their services include Call Center Services and cloud consulting & SI.
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
10% Call Center Services20% Direct Marketing20% Email Marketing +4 services20% Fulfillment10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingRSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
20% Call Center Services20% Business Consulting20% Corporate Training & Coaching +3 services20% Custom Software Development10% BI & Big Data Consulting & SI10% CybersecurityBased in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
20% Call Center Services30% Recruiting30% Staffing +1 service20% Back Office OutsourcingSalem Solutions, a Staffing company, was established in 2009. The team offers Staffing and Recruiting and is located in Tampa, Florida.
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UndisclosedUndisclosed50 - 249South Portland, ME
Services provided
20% Call Center Services60% Fulfillment20% Customer Service OutsourcingMidsize Fulfillment company ShipRight, is headquartered in South Portland, Maine. The team specializes in Fulfillment and Call Center Services.
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UndisclosedUndisclosed50 - 249Cheyenne, WY
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +1 service20% TranslationLanguage I/O, a midsize Customer Service Outsourcing company, is located in Cheyenne, Wyoming. The team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Salt Lake City, UT
Services provided
20% Advertising20% Sales Outsourcing15% Branding +3 services15% Pay Per Click15% Public Relations15% Search Engine OptimizationTarget River, an Advertising company, offers Advertising and Sales Outsourcing. The company is in Salt Lake City, Utah and Encinitas, California.
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UndisclosedUndisclosed50 - 249Beachwood, OH
Services provided
20% Call Center Services20% Email Marketing20% Fulfillment +2 services20% Social Media Marketing20% Warehousing & DistributionBrand Protect Plus LLC is a social media marketing firm. In Beachwood, Ohio, the agency was founded in 2012. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Grand Rapids, MI
Services provided
20% Business Consulting20% CRM Consulting and SI20% Demand Generation Marketing +2 services20% Marketing Strategy20% Sales Outsourcing1 Bold Step is a Marketing Strategy company. They are based in Grand Rapids, Michigan and have midsize team. They specialize in Marketing Strategy and CRM consulting and SI.
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UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Services provided
10% Call Center Services20% Recruitment Process Outsourcing15% Recruiting +5 services15% Staffing10% Business Consulting10% Cloud Consulting & SI10% Corporate Training & Coaching10% Market ResearchASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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UndisclosedUndisclosed50 - 249Orem, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +2 services20% Executive Search20% StaffingRain Global is a Business Consulting company located in Orem, Utah. They focus on Business Consulting and Call Center Services and were established in 2023.
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
20% Branding20% Fractional CMO Services20% Public Relations +2 services20% Recruiting20% Sales OutsourcingClearEdge, a branding agency, focus on Branding and Public Relations. They were founded in 2006.
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UndisclosedUndisclosed50 - 249Gilbert, AZ
Services provided
20% Digital Strategy20% Fractional CMO Services20% Pay Per Click +2 services20% Public Relations20% Sales OutsourcingGood Vibe Squad Marketing, a PR agency, was established in 2016. Based in Gilbert, Arizona, the team specializes in Public Relations and Digital Strategy.
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UndisclosedUndisclosed50 - 249Atlanta, GA
Services provided
80% Pay Per Click20% Sales OutsourcingPay per click agency Extu is headquartered in Atlanta, Georgia. The team specializes in Pay Per Click and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Las Vegas, NV
Services provided
20% Email Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingHype Infotech is a social media marketing agency. Founded in 2017, the company is in Las Vegas, Nevada. Their team offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Santa Clara, CA
Services provided
40% CRM Consulting and SI20% Business Consulting20% Email Marketing +1 service20% Sales OutsourcingMarrina Decisions is a Santa Clara, California-based CRM consulting and SI company. They specialize in CRM consulting and SI and Email Marketing and were founded in 2013.
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UndisclosedUndisclosed50 - 249Park Ridge, IL
Services provided
20% Sales Outsourcing10% API Development10% BI & Big Data Consulting & SI +6 services10% Back Office Outsourcing10% Business Consulting10% CRM Consulting and SI10% Conversion Optimization10% Financial Consulting10% Market ResearchSales Outsourcing company Policy Claim Management International (PCMI) is located in Park Ridge, Illinois. They provide Sales Outsourcing and Market Research.
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UndisclosedUndisclosed50 - 249Cockeysville, MD
Services provided
20% CRM Consulting and SI20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignShowcase IDX is an Email Marketing company. They offer Email Marketing and Search Engine Optimization and were launched in 2002.
Read moreSee All Locations (2)Cockeysville, MD
11350 McCormick Rd Executive Plaza III, Suite 200
Cockeysville, MD 210311
+1.800.478.0181
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
20% AI Development20% CRM Consulting and SI20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingOdetta, Inc. Is a social media marketing agency located in San Francisco, California. They provide Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Waco, TX
Services provided
20% Call Center Services20% Business Consulting20% Custom Software Development +2 services20% Cybersecurity20% DevOps Managed ServicesCybersecurity company Decisive Point Consulting Group is located in Waco, Texas. Established in 2019, the team focuses on Cybersecurity and Custom Software Development.
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UndisclosedUndisclosed50 - 249Scottsdale, AZ
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +2 services20% Custom Software Development20% Direct MarketingGlobalMed is a Direct Marketing company. They were established in 2002 and provide Direct Marketing and Custom Software Development.
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UndisclosedUndisclosed50 - 249Lake Zurich, IL
Services provided
20% Corporate Training & Coaching20% Marketing Strategy20% Performance Marketing +2 services20% Sales Outsourcing20% Social Media MarketingHeadquartered in Lake Zurich, Illinois, Retail & Hospitality Hub is a Marketing Strategy company. They focus on Marketing Strategy and Social Media Marketing.
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Clearwater, FL
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Finance & Accounting Outsourcing (FAO)Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Clearwater, FL
1701 Drew Street
Clearwater, FL 3375541 - 49
+1-800-363-8025
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$1,000+Undisclosed10 - 49North Miami Beach, FL
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 13 projectsCloudTask specializes in providing Contact Center and Customer Support Services, including inbound and outbound call handling and telemarketing. The company is well-regarded, with positive feedback from 100% of reviewers, highlighting their responsiveness and expertise in aligning with client needs. Clients particularly appreciate CloudTask's marketplace for sourcing suitable sales agencies or talent, with over 75% mentioning effective project management and timely delivery.
Reviews mention Unique expertise
CloudTask has been recognized for its unique expertise in sales development, highlighted by a client's praise for their industry knowledge and effective lead generation strategies. The COO of Hyyer noted that CloudTask's Sales Development Representatives significantly improved their sales pipeline and conversion rates. The team's dedication to understanding client goals and providing tailored solutions was particularly impressive, enhancing the overall client experience and trust in their services.-
Digital Marketing Strategy for Outsourced Staffing Firm
5.0 May 30, 2023What impressed us most about CloudTask was their industry expertise, unwavering dedication to customer success, and how cost-effective everything was. It's hard to find a partner who you feel genuinely provides the expert guidance you're looking for and takes the time to understand your situation and goals. This made them an outstanding partner, enabling us to achieve remarkable outcomes and solidify our trust in their services.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Sales Augmentation for Creative Agency
5.0 — CloudTask provides ongoing lead generation and sales augmentation for a creative agency. The goal is to increase sales and conversions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CloudTask for its excellent cost-effectiveness and value for money. Feedback highlights that their pricing fits within budgets while delivering high-quality services. For instance, one client noted, 'Good value for cost,' while another emphasized, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the financial return on their investment, stating that CloudTask exceeded their expectations in terms of deliverables and outcomes.Was this helpful?
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +2 services15% Market Research10% Graphic DesignAICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr2 - 9Niagara Falls, NY
Services provided
60% Sales Outsourcing25% Market Research15% Marketing StrategyMarket Presence is a Sales Outsourcing company. The agency is located in Niagara Falls, New York. Their services include Sales Outsourcing and Market Research.
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UndisclosedUndisclosed50 - 249Greensboro, NC
Services provided
40% Call Center Services60% StaffingNTT Business Solutions LLC, a Staffing company, was launched in 2016. The company specializes in Staffing and Call Center Services, and is midsize.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
60% Content Marketing20% Sales Outsourcing10% Email Marketing +1 service10% Market ResearchDIGITALZONE Inc is a Content Marketing company. The team is located in New York, New York and Pune, India, and their services include Content Marketing and Sales Outsourcing.
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
30% Call Center Services40% Customer Service Outsourcing15% Sales Outsourcing +2 services10% Back Office Outsourcing5% HR ConsultingSee all 2 projectsTri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.
Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022How easy they are to work with and how effective their communication is with our staff.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Retailer
5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read moreWas this helpful?
Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
35% Call Center Services35% Back Office Outsourcing30% Customer Service OutsourcingGlobal Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999New Castle, DE
Services provided
50% Call Center Services30% Sales Outsourcing20% Back Office OutsourcingSee all 1 projectsCallingAgency is an appointment-focused B2B lead generation agency trusted by 250+ 𝒄𝒐𝒎𝒑𝒂𝒏𝒊𝒆𝒔 across the USA, Canada, and Australia. We specialize in booking qualified
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$1,000+< $25 / hr250 - 999Miami Lakes, FL
Services provided
12% Call Center Services58% Customer Service Outsourcing10% Direct Marketing +2 services10% E-Commerce Development10% Graphic DesignFounded in 1997, Inktel Contact Center Solutions is a Customer Service Outsourcing company. Their team offers Customer Service Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Ability to deliver
34.1/40.018.2/20 Reviews8.5/10 Clients & Experience7.5/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.8/40.017/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
33/40.016.4/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services10% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
32.8/40.016.4/20 Reviews10/10 Clients & Experience6.4/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$5,000+$25 - $49 / hr10 - 49Dover, DE
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other
Latest Call Centers Articles
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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