Top BPO Companies in the United States

Ratings Updated: February 5, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Well-organized projects
Clients consistently highlight Unity Communications' well-organized project management as a key strength. One client noted their thoroughness and reliability, stating they were 'very organized, thorough and delivered on promises.' Additionally, the familiarity among team members facilitated effective communication, allowing for quick resolution of any hiccups. The structured approach fostered a harmonious relationship, contributing to impressive sales results and a successful partnership.

Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Trustworthy
The feedback indicates a strong sentiment of trustworthiness associated with Remote CoWorker. A client noted their experience with a talented and professional assistant who exceeded expectations, highlighting the company's commitment to aligning values and delivering quality service. The client specifically mentioned the company as 'trustworthy' and appreciated their positive response and effective project management, contributing to an overall favorable impression.

Back-Office Services for Seafood Business

4.5 Feb 20, 2024

We expect more professionalism from some of the managers. I hope they are the ones to lead more by example, especially with how they treat their VAs. Other than that, we find the company trustworthy.
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Back Office Outsourcing for Event Planning Co

4.0 Mar 12, 2025

The company's response was positive and they were described as trustworthy. Overall, they did well.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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More responsive than most other service providers

Remote CoWorker is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Well-organized projects
Clients consistently praise TechSpeed LLC for their well-organized project management, highlighting their efficiency and accuracy in handling complex data entry tasks. One client noted that Techspeed completed a challenging project involving nearly 5,000 entries within strict time constraints, emphasizing the team's effective communication and proactive issue resolution. The overall sentiment reflects a high level of satisfaction, with clients commending Techspeed's commitment to perfection and their impressive organizational capabilities.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
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United States (15) Canada (1)
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B2B CellPhone Lists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fort Collins, CO

Services provided

40% Call Center Services

40% Email Marketing

20% SMS Marketing

Small Email Marketing company B2B CellPhone Lists, is headquartered in Fort Collins, Colorado. The team offers Email Marketing and Call Center Services.
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Virtually Centered Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

South Plainfield, NJ

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% CRM Consulting and SI +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

Established in 2019, Virtually Centered Solutions LLC is a CRM consulting and SI company. The agency focuses on CRM consulting and SI and Business Consulting, and is small.
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What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Knowledgeable
Clients consistently highlight HelpSquad, LLC's extensive knowledge and expertise in managing patient information and technology. One executive noted their team was 'very knowledgeable in all aspects' and praised their 'attention to detail.' Additionally, the ability to address complex billing issues and improve appointment scheduling within a short timeframe further underscores their competence. Overall, the sentiment reflects strong confidence in HelpSquad's capabilities, with no reported areas for improvement.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Personable
Clients consistently highlight Boldr.'s personable approach, noting their strong relationship-building skills and commitment to understanding client needs. For instance, the VP of operations praised their team's friendly and responsive demeanor, stating, 'Their personalities are pleasant, helpful, and friendly.' Additionally, the Customer Happiness Team Lead commended Boldr. for their proactive communication and adaptability, emphasizing that 'no request was too much for them to take on.' Overall, the sentiment reflects a high level of satisfaction with Boldr.'s personable service.

Recruiting Services for Relationship Management Company

5.0 Dec 23, 2023

I found that our team (Vicky, Nikki, Chan, and Alex) did an amazing job of keeping us updated and providing deliverables. They built a great atmosphere that was friendly and focused on relationship building. No request was too much for them to take on.
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Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)
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JC Marketing Group, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Poland, ME

Services provided

40% Sales Outsourcing

20% CRM Consulting and SI

20% Email Marketing +1 service

20% Search Engine Optimization

JC Marketing Group, LLC is a Poland, Maine-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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Houston Digital Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

20% Back Office Outsourcing

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Houston Digital Marketing is a social media marketing firm. The Houston, Texas-based agency provides Social Media Marketing and Search Engine Optimization.
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CloudCall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Boston, MA

Services provided

25% CRM Consulting and SI

25% Call Center Services

25% Cloud Consulting & SI +1 service

25% Recruiting

Launched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
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Fintech solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Irving, TX

Services provided

25% Back Office Outsourcing

20% Business Consulting

20% IT Managed Services +2 services

20% IT Strategy Consulting

15% Cybersecurity

Back Office Outsourcing company Fintech solutions LLC was launched in 2022. The team offers Back Office Outsourcing and IT strategy consulting.
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Growth Canvas Consulting LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

South Lyon, MI

Services provided

20% Fractional CMO Services

10% BI & Big Data Consulting & SI

10% Corporate Training & Coaching +6 services

10% Event Marketing

10% Market Research

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Social Media Marketing

Growth Canvas Consulting LLC is a Fractional CMO Services company. The South Lyon, Michigan-based company specializes in Fractional CMO Services and Public Relations.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Saucal

5.0 9 reviews

$10,000+

$150 - $199 / hr

10 - 49

Buffalo, NY

Services provided

70% E-Commerce Development

10% API Development

10% Customer Service Outsourcing +1 service

10% Web Design

Saucal is a web development company specializing in WooCommerce and WordPress solutions. They have received overwhelmingly positive feedback, with approximately 100% of reviewers praising their expertise, responsiveness, and effective project management. Clients consistently highlight their ability to enhance website performance and solve complex technical challenges, resulting in increased conversions and customer satisfaction. Saucal is commended for being a reliable partner and valued for their knowledgeable and communicative team.

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Reviews mention Honest
Clients consistently highlight SAU-CAL's honesty and transparency throughout their projects. One client noted that SAU-CAL was candid about any errors, promptly informing them and rectifying issues without additional charges. Their willingness to admit mistakes and the absence of hidden costs fostered a trusting relationship. Additionally, clients appreciated their straightforward communication and the absence of an aloof agency dynamic, which contributed positively to the overall experience.

Wordpress Dev for Photography Education Platform

5.0 Oct 6, 2017

The most impressive thing was their friendliness. They were great at communicating and being quick, but they were very friendly, easy to get along with, and very humble; if they messed up on anything, they always let us know immediately and never charged us for fixing anything. If something required an extra 10 hours of their time to go back and do it the right way, they would always do it and we never got billed for any of that time. I appreciated how candid and honest they were. They were completely transparent. If they did something that caused some random error in the code they didn’t even build, they would tell us immediately and they would just go fix it. Even if it was something that we would never have noticed or known about, they would let us know anyway.
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Industry Experience

Saucal has demonstrated expertise across diverse industries, including Financial Services, Manufacturing, Consumer Products, Advertising & Marketing, Arts & Entertainment, and IT Services. Clients praise their responsive communication, project management, and technical acumen, particularly in WooCommerce and WordPress development. The overall sentiment is highly positive, with notable impacts on site performance, customer engagement, and revenue growth. Potential clients in e-commerce, education, and subscription services may find Saucal's offerings especially beneficial.
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Financial services Manufacturing Consumer Products Advertising & marketing Arts, entertainment & music IT Services Energy & natural resources

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on Saucal indicates a strong sentiment regarding their overall cost and value for money. Clients report significant investments, such as $150,000 and $258,000, yet express satisfaction with the outcomes, highlighting Saucal's ability to deliver high-quality solutions. One client emphasized that Saucal consistently over-delivered on expectations, while another noted their transparent pricing and adherence to budgets. Overall, clients appreciate the combination of expertise and responsiveness, leading to a perception of excellent value despite varying investment levels.
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Buffalo, NY

50 Fountain Plaza, Suite 1400
Buffalo, NY 14202
2 - 5

8559799015

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Currey Adkins

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

El Paso, TX

Services provided

20% Mobile App Development

15% Cloud Consulting & SI

15% Search Engine Optimization +4 services

15% Web Design

15% Web Development

10% BI & Big Data Consulting & SI

10% Call Center Services

Currey Adkins is an application development company. The team offers Mobile App Development and cloud consulting & SI, and the company is in El Paso, Texas.
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Annodyne, Inc.

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Blue Bell, PA

Services provided

10% Branding

10% Business Consulting

10% CRM Consulting and SI +9 services

10% Email Marketing

10% Market Research

10% Marketing Strategy

10% Media Planning & Buying

10% Sales Outsourcing

5% Digital Strategy

5% Pay Per Click

5% Search Engine Optimization

5% Web Design

Launched in 2001, Annodyne, Inc. Is a small Blue Bell, Pennsylvania-based branding company. Their team focuses on Branding and Market Research.
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WebTegrity

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

San Antonio, TX

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% UX/UI Design +3 services

20% Web Design

10% Advertising

10% Back Office Outsourcing

WebTegrity, an UX design agency, was established in 1999. The agency specializes in UX/UI Design and Search Engine Optimization, and is small.
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Penguin Suits, Inc

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Boerne, TX

Services provided

20% Branding

20% Graphic Design

20% Print Design +3 services

20% Social Media Marketing

10% Call Center Services

10% Search Engine Optimization

Branding agency Penguin Suits, Inc is located in Boerne, Texas. The team focuses on Branding and Graphic Design.
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Chess

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Denver, CO

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

15% Cybersecurity +2 services

15% IT Strategy Consulting

10% Customer Service Outsourcing

Chess is an IT managed services company. Their small team is headquartered in Denver, Colorado. Their services include IT managed services and cloud consulting & SI.
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Guarantee Digital

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Hartland, WI

Services provided

20% Web Design

15% Digital Strategy

15% Social Media Marketing +5 services

10% Content Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

Founded in 2011, Guarantee Digital is a web design company. The agency focuses on Web Design and Digital Strategy, and is small.
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Online-Access

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Port Huron, MI

Services provided

15% Advertising

15% Branding

15% Marketing Strategy +5 services

15% Search Engine Optimization

10% Call Center Services

10% Content Marketing

10% Pay Per Click

10% Social Media Marketing

Online-Access, an Advertising company, offers Advertising and Branding. The agency is located in Port Huron, Michigan.
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ONEFIRE, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Peoria, IL

Services provided

20% AR/VR Development

15% Content Marketing

15% Social Media Marketing +5 services

10% Custom Software Development

10% Digital Strategy

10% Email Marketing

10% Sales Outsourcing

10% Search Engine Optimization

ONEFIRE, Inc. Is an AR/VR development company. In Peoria, Illinois, their team offers AR/VR development and Social Media Marketing.
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Greenough Consulting Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Burlingame, CA

Services provided

70% Accounting

10% Back Office Outsourcing

10% Business Consulting +1 service

10% HR Consulting

Founded in 1999, Greenough Consulting Group is an Accounting company. Located in Burlingame, California, the team provides Accounting and Back Office Outsourcing.
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JetCo Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Grand Rapids, MI

Services provided

70% Business Consulting

20% Market Research

10% Back Office Outsourcing

JetCo Solutions, a small Business Consulting company, is in Grand Rapids, Michigan. Their services include Business Consulting and Market Research.
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Payday Payroll

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Virginia Beach, VA

Services provided

50% Accounting

20% HR Consulting

20% HR Outsourcing +1 service

10% Back Office Outsourcing

Payday Payroll is an Accounting company headquartered in Virginia Beach, Virginia. The team offers Accounting and HR Consulting.
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Heartland Energy Partners LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McLean, VA

Services provided

20% Accounting

20% Business Consulting

10% Back Office Outsourcing +5 services

10% Building Security Services

10% Corporate Training & Coaching

10% Financial Advising & Planning

10% Mobile App Development

10% Web Design

Established in 2009, Heartland Energy Partners LLC is a small Business Consulting company. Their services include Business Consulting and Accounting.
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Cool & Associates LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westminster, MD

Services provided

20% Marketing Strategy

10% Branding

10% Business Consulting +7 services

10% Call Center Services

10% Corporate Training & Coaching

10% Event Marketing

10% Media Planning & Buying

10% Translation

7% Recruiting

3% Staffing

Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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Aerotas

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Costa Mesa, CA

Services provided

90% Commercial Development

10% Back Office Outsourcing

Aerotas is a Commercial Development company established in 2014. Based in Beaverton, Oregon and Costa Mesa, California, the team provides Commercial Development and Back Office Outsourcing.
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Costa Mesa, CA

3303 Harbor Blvd, B4
Costa Mesa, CA 92626
2 - 5

949.335.4323

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Staci US

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jersey City, NJ

Services provided

40% Fulfillment

30% Logistics & Supply Chain Consulting

10% Branding +2 services

10% Ecommerce Marketing

10% Sales Outsourcing

Established in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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Rubicon Talent

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Marketing Strategy

20% Sports Marketing +4 services

10% Event Marketing

10% Funding & Investment

10% Public Relations

10% Sales Outsourcing

Rubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
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Digi Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

Digi Solutions is an Advertising company. They are headquartered in Baltimore, Maryland, and their services include Advertising and Marketing Strategy.
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Parrot Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Colorado Springs, CO

Services provided

50% Search Engine Optimization

10% Content Writing Services

10% E-Commerce Development +3 services

10% Sales Outsourcing

10% Web Design

10% Web Development

Parrot Marketing is a SEO agency. They are based in Colorado Springs, Colorado and have small team of experts. Their services include Search Engine Optimization and Web Design.
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TinyBull, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lynchburg, VA

Services provided

10% Advertising

10% Email Marketing

10% Graphic Design +7 services

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Advertising company TinyBull, Inc. Was founded in 2017. The small team provides Advertising and Marketing Strategy.
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360 Circuits

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Orange, CA

Services provided

10% Content Marketing

10% Content Writing Services

10% Email Marketing +7 services

10% IT Managed Services

10% Marketing Strategy

10% Product Design

10% Public Relations

10% Sales Outsourcing

10% Video Production

10% Web Design

360 Circuits, a public relations agency, is located in Orange, California. Established in 2004, the team provides Public Relations and Marketing Strategy.
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Marketing Department Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houghton, MI

Services provided

10% Branding

10% Content Marketing

10% Corporate Photography +7 services

10% Market Research

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Design

10% Web Development

Marketing Department Inc., a branding company, is headquartered in Houghton, Michigan. Established in 2000, the team offers Branding and Market Research.
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Sulzer Creative Agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tampa, FL

Services provided

20% Advertising

20% Branding

20% Video Marketing +4 services

10% Sales Outsourcing

10% Social Media Marketing

10% UX/UI Design

10% Web Design

Sulzer Creative Agency is a Tampa, Florida-based Advertising company. They offer Advertising and Branding and were launched in 2001.
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GROW Powered

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Denver, CO

Services provided

20% Fractional CMO Services

10% AI Development

10% Branding +6 services

10% Content Marketing

10% Corporate Training & Coaching

10% Event Management

10% Generative AI

10% Marketing Strategy

10% Sales Outsourcing

GROW Powered is a Fractional CMO Services company. They are in Denver, Colorado. Their team offers Fractional CMO Services and Branding.
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True Digital Communications

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bedford Heights, OH

Services provided

20% Content Marketing

20% Pay Per Click

20% Public Relations +3 services

20% Search Engine Optimization

10% Content Writing Services

10% Sales Outsourcing

True Digital Communications is a PR agency. The small Bedford Heights, Ohio-based team offers Public Relations and Content Marketing. The company was founded in 2011.
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Revel Interactive

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boulder, CO

Services provided

15% Digital Strategy

15% Ecommerce Marketing

15% Email Marketing +4 services

15% Pay Per Click

15% Search Engine Optimization

15% Social Media Marketing

10% Sales Outsourcing

Founded in 2011, Revel Interactive, a small Digital Strategy company, is headquartered in Boulder, Colorado. Their team specializes in Digital Strategy and Social Media Marketing.
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KEA Advertising, Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Valley Cottage, NY

Services provided

20% Pay Per Click

20% Search Engine Optimization

20% Social Media Marketing +3 services

20% Web Development

10% Email Marketing

10% Sales Outsourcing

KEA Advertising, Inc is a social media marketing firm. They were established in 1995, and their services include Social Media Marketing and Search Engine Optimization.
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IT Management Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Clara, CA

Services provided

30% IT Strategy Consulting

20% Digital Strategy

20% IT Managed Services +3 services

10% Business Consulting

10% Call Center Services

10% IT Staff Augmentation

IT Management Corporation is a Santa Clara, California-based IT strategy consulting company. Their services include IT strategy consulting and Digital Strategy.
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ProVision Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

10% Back Office Outsourcing

10% Business Consulting

10% Content Marketing +7 services

10% Content Writing Services

10% Event Marketing

10% Logistics & Supply Chain Consulting

10% Marketing Strategy

10% Public Relations

10% Search Engine Optimization

10% Web Design

ProVision Partners, a PR firm, was founded in 2019. The small team offers Public Relations and Marketing Strategy.
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DG Marketing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Denver, CO

Services provided

15% CRM Consulting and SI

15% Fractional CMO Services

10% Business Consulting +6 services

10% Content Marketing

10% Email Marketing

10% Marketing Strategy

10% Pay Per Click

10% Product Marketing

10% Sales Outsourcing

DG Marketing Services is a CRM consulting and SI company. Their small team of employees is based in Denver, Colorado. Their team provides CRM consulting and SI and Fractional CMO Services.
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OCGnow

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hohenwald, TN

Services provided

15% Search Engine Optimization

15% Web Design

10% Advertising +6 services

10% Branding

10% Email Marketing

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Social Media Marketing

OCGnow is a small Hohenwald, Tennessee-based SEO company. The team offers Search Engine Optimization and Web Design.
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Ainsley Shea

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Saint Paul, MN

Services provided

10% Branding

10% Content Writing Services

10% Digital Strategy +7 services

10% Media Planning & Buying

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Based in Saint Paul, Minnesota, Ainsley Shea is a small branding firm. Their services include Branding and Public Relations.
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Pradica

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oak Brook, IL

Services provided

30% Conversion Optimization

30% Corporate Photography

30% Search Engine Optimization +1 service

10% Sales Outsourcing

Founded in 2005, Pradica is a Conversion Optimization company. The small team focuses on Conversion Optimization and Search Engine Optimization.
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OneCom Media & Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cincinnati, OH

Services provided

10% Content Marketing

10% Conversion Optimization

10% Email Marketing +7 services

10% Graphic Design

10% Logo

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

10% Web Development

OneCom Media & Marketing is a Cincinnati, Ohio-based social media marketing firm. Established in 2010, the team focuses on Social Media Marketing and Content Marketing.
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The Sartell Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

St. Louis Park, MN

Services provided

20% Application Testing

20% BI & Big Data Consulting & SI

20% Custom Software Development +3 services

20% IT Staff Augmentation

10% Corporate Training & Coaching

10% Customer Service Outsourcing

The Sartell Group is a small big data analytics company launched in 2005. Their services include BI & big data consulting & SI and IT staff augmentation.
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eXtéres Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Riverside, CA

Services provided

40% Search Engine Optimization

30% Pay Per Click

10% Back Office Outsourcing +2 services

10% Corporate Training & Coaching

10% Marketing Strategy

EXtéres Corporation is a Riverside, California-based SEO services firm. Launched in 2007, the team focuses on Search Engine Optimization and Pay Per Click.
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Lasso MD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Diego, CA

Services provided

10% Branding

10% Content Marketing

10% Corporate Photography +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Video Production

10% Web Design

Lasso MD is a branding firm. Their small team is located in San Diego, California. Their services include Branding and Social Media Marketing.
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FixedOPS Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sherman, TX

Services provided

20% Conversion Optimization

20% Email Marketing

20% Search Engine Optimization +3 services

20% Video Production

10% Sales Outsourcing

10% Social Media Marketing

FixedOPS Marketing is an Email Marketing company founded in 2019. The small team provides Email Marketing and Conversion Optimization.
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HC Development

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Los Angeles, CA

Services provided

10% AI Development

10% BI & Big Data Consulting & SI

10% CRM Consulting and SI +7 services

10% Corporate Training & Coaching

10% Email Marketing

10% Fractional CMO Services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Video Production

HC Development is a Marketing Strategy company. The Los Angeles, California-based agency was launched in 2004. Their team provides Marketing Strategy and Email Marketing.
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Ailie Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brewster, MA

Services provided

10% Branding

10% Business Consulting

10% Corporate Training & Coaching +8 services

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

5% Marketing Strategy

5% Web Design

Launched in 2013, Ailie Inc is a branding agency. The company specializes in Branding and Social Media Marketing.
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d2 Digital Designs

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

10% Branding

10% CRM Consulting and SI

10% Event Management +7 services

10% IT Strategy Consulting

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Video Production

D2 Digital Designs is a branding company. Founded in 2001, the firm is based in Dallas, Texas. Their services include Branding and Marketing Strategy.
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ConvertSource

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Monroeville, PA

Services provided

10% Advertising

10% Content Marketing

10% Email Marketing +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

10% Web Development

ConvertSource is a small Advertising company. Established in 2009, the team specializes in Advertising and Social Media Marketing.
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Grey Matter Marketing, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alamo, CA

Services provided

15% Branding

15% Public Relations

10% AI Development +6 services

10% Content Writing Services

10% Generative AI

10% Market Research

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

Grey Matter Marketing, Inc. Is a branding company. Headquartered in Alamo, California, their small team provides Branding and Public Relations. The agency was established in 2006.
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