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Country: Philippines
Services: Customer Service Outsourcing

List of the Top Philippines Customer Support Companies

    Featured Providers

    What are Featured Providers?
  • Hugo

    Hugo

    🏆 Award-Winning Customer Care & Data Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL
    Service Focus

    "Hugo seamlessly adapts to our needs, ensuring every delivery is punctual and hassle-free."

    • Founder, E-Commerce Business
  • Dalerio Consulting

    Dalerio Consulting

    Top Provider of 24/7 Support, Marketing and BPO

    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania
    Service Focus

    "The workflow is very effective. We are in constant contact regarding the project."

    • CEO, SpotGaming Ltd
  • ContactWorks

    ContactWorks

    Flexible, Scalable Solutions

    $75,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX
    Service Focus

    "We've been impressed with their flexibility and partnership." "

    • L1 Support Manager, TengoInternet
  • Intelegencia

    Intelegencia

    Exceptional CX Solutions â–¶ Clutch Promo

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines
    Service Focus

    "A great partner with seamless support for our staff and customers."

    • VP of Operations & Sales, Buy Auto Parts
  • Unity Communications

    Unity Communications

    An award winning global BPO based in the USA

    $1,000+
    < $25 / hr
    250 - 999
    Taguig, Philippines
    Service Focus

    "Everyone from Unity is cheerful, upbeat, and positive, on all levels."

    • General Partner, Inturact Capital
  • Featured Providers

    What are Featured Providers?
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Long Beach, CA
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • LTVplus

    LTVplus

    Maximise your CS ROI: from a Cost to Profit centre

    $1,000+
    < $25 / hr
    250 - 999
    Brandon, FL
    Service Focus

    "I'm impressed with their ability to adapt to change and keep up with emerging technologies."

    • Founder & CEO, Bully Max
  • Big Outsource

    Big Outsource

    #1 Outsourcing Partner for SMEs

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines
    Service Focus

    "I love how much they care about their employees."

    • Operations Manager, OpnRoad
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  • Remote CoWorker

    Remote CoWorker

    Award-Winning Outsourcing Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines
    Service Focus

    "They are responsive, professional, and dedicated to what they do."

    • Law Firm Administrator, United Employees Law Group
  • Connext

    Connext

    Business Process Outsourcing

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines
    Service Focus

    "We have enjoyed working with Connext and have developed a deep relationship with the company."

    • CEO, RedHammer LLC
  • Outsourced

    Outsourced

    Your Outsourced team in the Philippines

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines
    Service Focus

    "Responsiveness is one of their key strengths."

    • CEO, Matter Design & Digital
  • Boldr.

    Boldr.

    Help people grow & connect

    $1,000+
    Undisclosed
    1,000 - 9,999
    Pasig, Philippines
    Service Focus

    "Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction."

    • Customer Happiness Team Lead, Tractive
  • Featured Provider

    What are Featured Providers?
  • Ansvery

    Ansvery

    đź’Ž Premium service for a reasonable price

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania
    Service Focus

    "They combine human excellence with technical tools and adapt the system to the clients' needs, which is remarkable."

    • Head of Customer Support, Game Insight
  • Enshored

    Enshored

    Powerful outsourcing for disruptive start-ups.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines
    Service Focus

    "They are very independent and capable of the tasks set out to them."

    • Head of Customer Operations, Travelnest
  • Hit Rate Solutions

    Hit Rate Solutions

    Philippines Based Outbound Call Center

    $1,000+
    < $25 / hr
    50 - 249
    Bacolod, Philippines
    Service Focus

    “They spoke with enough contacts, allowing me to provide a comprehensive deliverable to my customer.”

    • Independent Consultant
  • six eleven global services

    six eleven global services

    quality work, quality experience

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus

    "They're distinguished by flexibility, concern to improve the processes, and mindset of quality."

    • Senior Manager of Customer Service, Remote Monitoring Co
  • PartnerHero

    PartnerHero

    Outsourcing for companies that care about quality

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines
    Service Focus

    "Everyone in the leadership chain is very gracious, amiable, and highly interested in your success."

    • Sr. Manager of Technical Support Operations, Rachio Inc
  • Helpware

    Helpware

    Amazing Customer Experiences. Together.

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Taguig, Philippines
    Service Focus

    "Helpware has consistently exceeded expectations even when we have special support needs."

    • Project Manager, NIC Virginia
  • 2ndOffice

    2ndOffice

    Philippines Outsourcing Provider

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines
    Service Focus

    "They were responsive and executed everything perfectly."

    • COO, Omnichannel Retailer
  • Conectys

    Conectys

    Global: Customer support, Call centers, Moderation

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus

    "They provide frequent and proactive communication."

    • Global Customer Care Director, AI Computing Company
  • $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines
    Service Focus

    "They are contactable and write back quickly on any issue."

    • Data Analyst, Payment Gateway Company
  • Open Access BPO

    Open Access BPO

    We SpeaK Your Language

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Makati, Philippines
    Service Focus

    "They are excellent."

    • Business Development Executive, Financial Company
  • Acquire BPO

    Acquire BPO

    ACQUIRE THE OFFSHORE ADVANTAGE

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines
    Service Focus

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    "Everyday, this service gives preference to the customer, which is always right.

    • Customer Service Entry-level, Non-profit Company
  • Booth & Partners

    Booth & Partners

    Right People, Right Solutions

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines
    Service Focus

    "They are all exceptionally fast learners who love feedback and achieve great results."

    • Operations Manager, Cluey Learning
  • Cloudstaff

    Cloudstaff

    Talent Solutions for the Modern Workforce

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines
    Service Focus

    “My biggest impression when visiting them was that they’re clearly invested in their customer relationships.”

    • COO, Financial Company
  • BBC Global Services

    BBC Global Services

    Outsourcing for every sized organization

    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines
    Service Focus

    "BBC has provided top-quality work."

    • CEO, Chalk Gyms
  • Concert 8 Solutions Inc.

    Concert 8 Solutions Inc.

    Business Process Outsourcing for the New Economy

    Undisclosed
    Undisclosed
    50 - 249
    Makati, Philippines
    Service Focus

    "We were truly very impressed with them and they delivered perfectly."

    • Internal Operations Manager & Legal Counsel, AI Company
  • ND-KNOW SOLUTIONS

    ND-KNOW SOLUTIONS

    Outsourcing solutions for business success

    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines
    Service Focus

    “Their work is amazing, and so is our interaction with their team.”

    • Co-CEO, Snowman Labs
  • Pac Biz Contact Center Outsourcing

    Pac Biz Contact Center Outsourcing

    Premium 24/7 Support to Grow your Business

    $1,000+
    < $25 / hr
    50 - 249
    Dumaguete, Philippines
    Service Focus

    "We found Pac Biz to be a great, cost-effective solution to maximize customer experience."

    • Owner, Marketing Company
  • Staff Outsourcing Solutions

    Staff Outsourcing Solutions

    A leading global BPO company

    $1,000+
    < $25 / hr
    250 - 999
    Cebu City, Philippines
    Service Focus

    "They were easy to work with."

    • Director of Customer Experience, Footwear Company
  • MCVO Talent Outsourcing Services

    MCVO Talent Outsourcing Services

    Fast Growing Philippines Outsourcing Company

    $1,000+
    < $25 / hr
    50 - 249
    Makati, Philippines
    Service Focus

    "MCVO has a huge pool of overly qualified people for the job, and they’re willing to go the extra mile."

    • Director of Finance, Mini-Circuits
  • Undisclosed
    Undisclosed
    250 - 999
    Pasay, Philippines
    Service Focus

    "They are proactive in dealing with us and at times brought up various roadblocks we did not consider."

    • Consultant, AccessiNet LLC
  • $10,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines
    Service Focus

    "They stay true to the core values of our company."

    • Administration Senior Manager, Health Company
  • Premier BPO

    Premier BPO

    OUR FRONT OFFICE IS YOUR BACK OFFICE

    $1,000+
    < $25 / hr
    250 - 999
    Quezon City, Philippines
    Service Focus

    "They are very helpful, and easy to use and access."

    • Administrative Manager, Manufacturing Service
  • STAFFVIRTUAL

    STAFFVIRTUAL

    Because Talent is Everywhere!

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines
    Service Focus

    "Their project management was superb."

    • Chief Brand Officer, Gymshark
  • Dynamic Business Outsourcing Solutions

    Dynamic Business Outsourcing Solutions

    Our Business is Growing your Business

    $5,000+
    Undisclosed
    50 - 249
    Quezon City, Philippines
    Service Focus

    "This is our first BPO experience and so far our dealings with their team have been great."

    • Claims Manager, Delaney Kelly Golding Pty Ltd
  • Konnektors

    Konnektors

    Optimizing Business Opportunities

    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines
    Service Focus

    "Nothing was accomplished from this project."

    • Executive, Pharma search Partners
  • $1,000+
    < $25 / hr
    50 - 249
    Pasig, Philippines
    Service Focus

    "They are a company that has complete expertise in this functional area of business."

    • Senior Sales Manager, Manufacturing Organization
  • SupportZebra

    SupportZebra

    Leading Outsource Partner for Scaling SaaS & eComm

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cagayan de Oro, Philippines
    Service Focus

    SupportZebra is trusted by fast-growing eComm and SaaS businesses that need to outsource their critical functions – Having a fully-rounded support team takes time, effort, and money. From…

    More

  • Everise

    Everise

    Award-winning digital customer and product support

    $250,000+
    Undisclosed
    10,000+
    Taguig, Philippines
    Service Focus

    Everise is a technology-enabled outsourcing firm with expertise in transforming healthcare and technology experiences globally. The Company’s unique approach combines customer and technical…

    More

  • VXI Global Solutions Inc.

    VXI Global Solutions Inc.

    Customer Care with Flair

    $25,000+
    < $25 / hr
    10,000+
    Makati, Philippines
    Service Focus

    VXI Global Solutions provides innovative and transformative customer care and customer experience (CX) solutions to the world’s leading brands. Throughout our worldwide organization, we foster a…

    More

  • Fair Trade Outsourcing

    Fair Trade Outsourcing

    Outsourcing that Outperforms

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus

    Do not hire us!

  • Satellite Office

    Satellite Office

    The Offshoring Experts

    Undisclosed
    Undisclosed
    250 - 999
    Taguig, Philippines
    Service Focus

    We are more than a staff outsourcing service provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing…

    More

  • TSA Group

    TSA Group

    Inspired Customer Experience

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    Pasay, Philippines
    Service Focus

    TSA Group are Australian-owned CX services specialists, working with global and local brands to revolutionise the way they connect with Australians. Through CX consulting, technology innovation and…

    More

  • HSN Philippines, Inc.

    HSN Philippines, Inc.

    Service Perfection

    $5,000+
    < $25 / hr
    250 - 999
    Mandaluyong, Philippines
    Service Focus

    Highpoint Services Network Philippines, Inc. (HSN) is a comprehensive ICT Services and Business solutions provider. HSNP empowers businesses with ICT Services and Business Solutions that are custom…

    More

  • Transcom

    Transcom

    A Global Customer Experience Specialist.

    $1,000+
    < $25 / hr
    10,000+
    Bacolod, Philippines
    Service Focus

    Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through their extensive network of contact centers and work-at-home…

    More

  • $1,000+
    < $25 / hr
    250 - 999
    Makati, Philippines
    Service Focus

    "The communication was easy, and I am pleased with the workflow."

    • Director of Operations, Career Counseling Firm
  • Outsourced VA

    Outsourced VA

    Support that changes your business life.

    $10,000+
    < $25 / hr
    10 - 49
    Iloilo City, Philippines
    Service Focus

    Outsourced VA is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activities—changing…

    More

  • Collective Solution

    Collective Solution

    We don't provide a service, we provide a solution.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines
    Service Focus

    Started by entrepreneurs, for entrepreneurs, Collective Solution offers a human approach to call centers. We set out nearly two decades ago to help large businesses and entrepreneurs alike grow their…

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  • Outsource Accelerator

    Outsource Accelerator

    Advisory Leader in Business Process Outsourcing

    $1,000+
    $25 - $49 / hr
    50 - 249
    Taguig, Philippines
    Service Focus

    Outsource Accelerator, the world leader in independent outsourcing advisory. Save 70% on staff costs, whilst driving innovation & growth. Guaranteed.We offer an unbiased resource and expert-level…

    More

  • WOW Customer Support

    WOW Customer Support

    Amazing Customer Support and Experiences

    $1,000+
    < $25 / hr
    250 - 999
    Taguig, Philippines
    Service Focus

    Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe. With the team of proactive English speaking agents, managers…

    More

  • TDCX

    TDCX

    Award-Winning Digital Economy Enabler

    $100,000+
    Undisclosed
    10,000+
    Pasig, Philippines
    Service Focus

    "Every time we asked them to deliver on a task, they did that very well and then also went above and beyond."

    • Senior Quality Manager, Tech Company
  • Omada One

    Omada One

    "Elevate Productivity, Outsource with Precision"

    $5,000+
    Undisclosed
    250 - 999
    Makati, Philippines
    Service Focus

    Omada One specializes in offshore contact center knowledge and business process services, and we take pride in efficiently managing offshore recruitment solutions and operating multiple micro contact…

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  • Asia Premier One Source

    Asia Premier One Source

    Outsourcing Done Right

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines
    Service Focus

    Our success was built on leveraging the superior English language skills and high educational standards available in the Philippines, to deliver a high-value, low-cost call and BPO solution to our…

    More

  • One Outsource

    One Outsource

    Simplify Your Business With One Outsource

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines
    Service Focus

    One Outsource Direct Corp, or OODC, is a leading business process management outsourcing company based in the Philippines. Since 2003, OODC has been building reliable teams and processes for growth-…

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  • Equicom Services, Inc.

    Equicom Services, Inc.

    Where Talent Goes Beyond

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Manila, Philippines
    Service Focus

    Equicom Services, Inc. is a complete outsourcing solutions provider, equipped with a cross-functional contact center platforms supported by workforce close to 1,000. Located in the Philippines, we…

    More

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10 Top-Reviewed Customer Service Outsourcing Companies in the Philippines 2024

On the main pages of Clutch we have listings for 116 Customer Service Outsourcing firms located in the Philippines. Between all of those Customer Service Outsourcing companies, we have collected over 327 reviews and ratings posted as recently as 4/4/24.

But we'd like to make it easier for you! In order to simplify your process, we’ve narrowed your search down to display the top 10 Customer Service Outsourcing providers in the Philippines based on their ratings, but also with an eye on including a mix of smaller and larger firms in order to display options to fit a range of budgets, from small to larger.

To help you compare providers more easily, we've taken all 183 reviews for these 10 companies and summarized them into a single paragraph. We've also posted a set of terms that outlines reviewer's overall sentiments, experience, and even the expertise they most talked about in their reviews of each company listed below.

According to our reviewers, some of the best the Philippines Customer Service Outsourcing companies are Remote CoWorker, Helpware, Unity Communications, Intelegencia, Enshored, Hit Rate Solutions, Boldr., PartnerHero, Big Outsource, and Welsend. Read on, and we’re certain you find these are some of the top software companies in the Philippines today!

Remote CoWorker

5th Ave & 26th St
Taguig, FL, Philippines
33020

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 1,000 - 9,999
  • Founded: 2013
  • Quality Score: 4.7
  • Schedule Score: 4.8

Services:

  • Back Office Outsourcing
  • Call Center Services
  • Finance & Accounting Outsourcing
  • HR Consulting
  • Sales Outsourcing

Key Clients:

The Dreamz Team, AirBnB, Amazon, US Global Tech Point Network and 2 more, and Remote CoWorker overall rating is 4.7 stars.

Reviewers Frequently Mention:

Project Management
Communication
Timely Delivery
Virtual Meetings
Client Satisfaction

Clutch Review Summary:
Remote CoWorker has consistently impressed clients with their project management, timely delivery of work, and strong communication skills. Clients have noted the team's ability to meet various needs, communicate promptly through virtual meetings, and maintain high client satisfaction. The team's hardworking nature, strong adherence to quality, and flexibility in meeting deadlines have also been commended.

Company Description:
Founded in 2013, and stating they have between 1,000 - 9,999 employees, Remote CoWorker is located at 5th Ave & 26th St, Taguig, FL 33020. They offer services for multiple industries including Advertising & marketing, Automotive, Business services and more. Remote CoWorker offers expertise in Claims Processing, Chat Support Services, Email Support Services and other Customer Service Outsourcing capabilities. Their minimum project size is $1,000.00 and an hourly rate between < $25, while maintaining an overall 4.7 star rating.

LEARN MORE ABOUT REMOTE COWORKER...

Helpware

20th floor, Picadilly Star, 4th ave
Taguig, KY, Philippines
1636

About:

  • Minimum Budget: $5,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 1,000 - 9,999
  • Founded: 2015
  • Quality Score: 4.8
  • Schedule Score: 4.8

Services:

  • Back Office Outsourcing
  • Call Center Services
  • Cybersecurity

Key Clients:

NIC, Headspace, Jam City, Samsara Headspace for Work and 10 more, and Helpware overall rating is 4.8 stars.

Reviewers Frequently Mention:

Customer Satisfaction
Communication
Timely
Efficiency
Project Management

Clutch Review Summary:
Helpware has consistently impressed clients with their customer satisfaction, timely and effective communication, and efficient project management. They have contributed to increased efficiency, improved customer satisfaction scores, and overall productivity. Clients have also appreciated Helpware's ability to adapt to their needs and the high-quality support provided by their team.

Company Description:
Founded in 2015, and stating they have between 1,000 - 9,999 employees, Helpware is located at 20th floor, Picadilly Star, 4th ave, Taguig, KY 1636. They offer services for multiple industries including Business services, eCommerce, Financial services and more. Helpware offers expertise in Chat Support Services, Email Support Services, Virtual receptionist and other Customer Service Outsourcing capabilities. Their minimum project size is $5,000.00 and an hourly rate between < $25, while maintaining an overall 4.8 star rating.

LEARN MORE ABOUT HELPWARE...

Unity Communications

Fort Legend Tower
Taguig, AZ, Philippines
1632

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 250 - 999
  • Founded: 2009
  • Quality Score: 5
  • Schedule Score: 4.9

Services:

  • Accounting
  • Back Office Outsourcing
  • Call Center Services

Key Clients:

Amazon, CPAP.Com, Cimpress, Samsung Wireless Watchdogs and 3 more, and Unity Communications overall rating is 5 stars.

#3 - Unity CommunicationsLEARN MORE ABOUT UNITY COMMUNICATIONS...

Reviewers Frequently Mention:

Project Management
Customer Satisfaction
Communication
Responsiveness
Efficiency

Clutch Review Summary:
Unity Communications has been praised for their excellent project management skills, leading to increased customer satisfaction and reduced operational costs. Clients have commended their exceptional communication, responsiveness, and efficiency in handling tasks. The team's professional and punctual approach, along with their knowledge and understanding, has resulted in positive feedback and successful outcomes.

Company Description:
Founded in 2009, and stating they have between 250 - 999 employees, Unity Communications is located at Fort Legend Tower, Taguig, AZ 1632. They offer services for multiple industries including Advertising & marketing, Business services, eCommerce and more. Unity Communications offers expertise in Claims Processing, Chat Support Services, Email Support Services and other Customer Service Outsourcing capabilities. Their minimum project size is $1,000.00 and an hourly rate between < $25, while maintaining an overall 5 star rating.

LEARN MORE ABOUT UNITY COMMUNICATIONS...

Intelegencia

3503 Antel Global Corporate Center, Doña Julia Vargas Ave, Ortigas Center
Pasig, PA, Philippines
1605

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 1,000 - 9,999
  • Founded: 2009
  • Quality Score: 4.9
  • Schedule Score: 5

Services:

  • Custom Software Development
  • Back Office Outsourcing

Key Clients:

New York & Co, Hanes Supply, Inc, NNIT, Weissman Teikametrics and 6 more, and Intelegencia overall rating is 4.9 stars.

Reviewers Frequently Mention:

Customer Satisfaction
Operational Efficiency
Streamlined
Responsive
Communication

Clutch Review Summary:
Intelegencia has consistently delivered improved operational efficiency, streamlined business operations, and increased customer satisfaction for their clients. The team is highly responsive and communicates frequently and promptly, ensuring an effective workflow. Their strong organizational skills, accountability, and commitment to the project have been notable. Intelegencia's efforts have also resulted in prompt reduction in expenses linked with customer support and continuous timely support to their customers, leveraging collaborative tools effectively. Overall, they have successfully met and exceeded client expectations, making them excellent partners to work with.

Company Description:
Founded in 2009, and stating they have between 1,000 - 9,999 employees, Intelegencia is located at 3503 Antel Global Corporate Center, Doña Julia Vargas Ave, Ortigas Center, Pasig, PA 1605. They offer services for multiple industries including Advertising & marketing, Automotive, Consumer products & services and more. Intelegencia offers expertise in Claims Processing, Chat Support Services, Email Support Services and other Customer Service Outsourcing capabilities. Their minimum project size is $1,000.00 and an hourly rate between < $25, while maintaining an overall 4.9 star rating.

LEARN MORE ABOUT INTELEGENCIA...

Enshored

27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, CA, Philippines
1605

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 1,000 - 9,999
  • Founded: 2014
  • Quality Score: 4.8
  • Schedule Score: 4.6

Services:

  • Back Office Outsourcing
  • Call Center Services
  • Social Media Marketing
  • Transcription Services
  • Sales Outsourcing

Key Clients:

DIFF, GrubHub, Hopper, Lesson Planet Paddle and 1 more, and Enshored overall rating is 4.8 stars.

Reviewers Frequently Mention:

Services
Communication
Project Management
Support
Savings

Clutch Review Summary:
Enshored has been consistently praised for their effective services, seamless communication, and strong project management, leading to significant savings and improved workflow and productivity for their clients. The team's ongoing support and dedication have been noted, with clients expressing trust and satisfaction in their collaboration. Enshored's proactive and professional approach has resulted in high-quality work and cost-effective results, consistently meeting and exceeding client expectations.

Company Description:
Founded in 2014, and stating they have between 1,000 - 9,999 employees, Enshored is located at 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila, Pasig, CA 1605. They offer services for multiple industries including Consumer products & services, eCommerce, Financial services and more. Enshored offers expertise in Chat Support Services, Email Support Services, Data Entry & Processing and other Customer Service Outsourcing capabilities. Their minimum project size is $1,000.00 and an hourly rate between < $25, while maintaining an overall 4.8 star rating.

LEARN MORE ABOUT ENSHORED...

Hit Rate Solutions

4.8 9 REVIEWS

The East Block Veranda, Circumferential Rd
Bacolod, IL, Philippines
6100

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 50 - 249
  • Founded: 2011
  • Quality Score: 4.8
  • Schedule Score: 4.7

Services:

  • Back Office Outsourcing
  • Call Center Services
  • Sales Outsourcing

Key Clients:

Airo Marketing, Inc, Anonymous, Bold Leads, Cashman Claims Doctors on Call and 13 more, and Hit Rate Solutions overall rating is 4.8 stars.

Reviewers Frequently Mention:

Conversion Rate
Lead Generation
Project Management
Responsive Communication
Professionalism

Clutch Review Summary:
Hit Rate Solutions has been consistently praised for their expertise in conversion rate and lead generation, leading to increased business and customer prospecting efficiency. They excel in project management, with effective planning, on-time delivery, and responsive communication. Clients have noted their professionalism, punctuality, and dedication to meeting expectations, fostering a fruitful relationship and delivering valuable services.

Company Description:
Founded in 2011, and stating they have between 50 - 249 employees, Hit Rate Solutions is located at The East Block Veranda, Circumferential Rd, Bacolod, IL 6100. They offer services for multiple industries including Business services, Consumer products & services, eCommerce and more. Hit Rate Solutions offers expertise in Data Entry & Processing, Virtual Assistant, Virtual receptionist and other Customer Service Outsourcing capabilities. Their minimum project size is $1,000.00 and an hourly rate between < $25, while maintaining an overall 4.8 star rating.

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Boldr.

4.8 8 REVIEWS

Emerald Avenue
Pasig, CA, Philippines
1600

About:

  • Minimum Budget: $1,000.00
  • Avg. Hourly Rate: N/A
  • Employees: 1,000 - 9,999
  • Founded: 2016
  • Quality Score: 4.9
  • Schedule Score: 4.7

Services:

  • Back Office Outsourcing
  • Call Center Services
  • Data Annotation Services
  • Employer of Record (EOR) Services

Key Clients:

Babylist, Brooklinen, Floyd, Tractive BabyBjörn and 3 more, and Boldr. overall rating is 4.8 stars.

Reviewers Frequently Mention:

Team
Client
Communication
Management
Satisfaction

Clutch Review Summary:
Boldr. has been praised for their exceptional team management and communication with the client, resulting in high satisfaction. They have showcased adaptability and flexibility in their services, meeting the client's specific needs and integrating well into the client's culture. Boldr. has successfully onboarded team members and focused on team building, creating a friendly atmosphere. Their work has led to decreased first reply time and first resolution time, and they have demonstrated a strong work culture and effective project management processes.

Company Description:
Founded in 2016, and stating they have between 1,000 - 9,999 employees, Boldr. is located at Emerald Avenue, Pasig, CA 1600. They offer services for multiple industries including Business services, eCommerce, Education and more. Boldr. offers expertise in Data Entry & Processing, Phone Support Services, Answering services and other Customer Service Outsourcing capabilities. Their minimum project size is $1,000.00, while maintaining an overall 4.8 star rating.

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PartnerHero

4.9 5 REVIEWS

Lawton Avenue
Taguig, ID, Philippines
83702

About:

  • Minimum Budget: N/A
  • Avg. Hourly Rate: < $25
  • Employees: 1,000 - 9,999
  • Founded: 2014
  • Quality Score: 4.9
  • Schedule Score: 4.9

Services:

  • Back Office Outsourcing
  • Call Center Services
  • Finance & Accounting Outsourcing
  • Application Testing

Key Clients:

Butterfly Network, Bungalow, Lovepop, Heygo SparkCharge and 1 more, and PartnerHero overall rating is 4.9 stars.

Reviewers Frequently Mention:

Customer Service
Communication
Efficiency
Professionalism
Customer Satisfaction

Clutch Review Summary:
PartnerHero has been highly praised for their efficient customer service and professionalism, evident in their speedy and reliable communication via various channels. The team's dedication and hard work have led to improved customer satisfaction, with clients noting the enjoyable and fruitful engagement. PartnerHero's ability to meet timelines and budgets efficiently, along with a low turnover rate, has also garnered positive feedback from internal stakeholders.

Company Description:
Founded in 2014, and stating they have between 1,000 - 9,999 employees, PartnerHero is located at Lawton Avenue, Taguig, ID 83702. They offer services for multiple industries including Automotive, Business services, Information technology and more. PartnerHero offers expertise in Chat Support Services, Email Support Services, Order Processing & Taking and other Customer Service Outsourcing capabilities, while maintaining an overall 4.9 star rating.

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Big Outsource

Lot 1-4 Block 4, Guevarra Subdivision, Brgy. Del Remedio
San Pablo City, Philippines
4000

About:

  • Minimum Budget: $10,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 250 - 999
  • Founded: 2014
  • Quality Score: 5
  • Schedule Score: 5

Services:

  • Back Office Outsourcing
  • Call Center Services

Key Clients:

Instant Consult, BOA Logistics, Harper Group, Health Carousel LEM Garcia Law and 4 more, and Big Outsource overall rating is 5 stars.

Reviewers Frequently Mention:

Customer Satisfaction
Responsive
Efficiency
Professionalism
Communication

Clutch Review Summary:
Big Outsource has consistently improved customer satisfaction rates and operational efficiency for their clients. The team is highly responsive, professional, and demonstrates seamless communication. Clients have praised their agile approach and adaptability to specific needs, along with their prompt and reliable delivery of services.

Company Description:
Founded in 2014, and stating they have between 250 - 999 employees, Big Outsource is located at Lot 1-4 Block 4, Guevarra Subdivision, Brgy. Del Remedio, San Pablo City 4000. They offer services for multiple industries including Consumer products & services, eCommerce, Hospitality & leisure and more. Big Outsource offers expertise in Claims Processing, Chat Support Services, Email Support Services and other Customer Service Outsourcing capabilities. Their minimum project size is $10,000.00 and an hourly rate between < $25, while maintaining an overall 5 star rating.

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Welsend

4.8 6 REVIEWS

Upper McKinley Road
Taguig, Philippines

About:

  • Minimum Budget: $50,000.00
  • Avg. Hourly Rate: < $25
  • Employees: 10,000+
  • Founded: 1993
  • Quality Score: 4.8
  • Schedule Score: 4.8

Services:

  • Back Office Outsourcing
  • Call Center Services
  • CRM

Key Clients:

A German vehicle automotive company, German corporate travel company, One of the largest AI and Internet companies, a multinational e-commerce company Leading electronic brand and 1 more, and Welsend overall rating is 4.8 stars.

Reviewers Frequently Mention:

Sales Increase
Customer Upgrade Rates
Transparency
Collaborative
Customer Service

Clutch Review Summary:
Welsend's efforts have led to a significant increase in sales and customer upgrade rates. The team is known for their transparency, collaborative approach, and exceptional customer service. Clients have expressed satisfaction with the team's ongoing engagement and strong problem-solving skills, securing long-term partnerships.

Company Description:
Founded in 1993, and stating they have between 10,000+ employees, Welsend is located at Upper McKinley Road, Taguig. They offer services for multiple industries including Automotive, Hospitality & leisure, Information technology and more. Welsend offers expertise in CRM Customer Support, Marketing automation, Sales automation and other Customer Service Outsourcing capabilities. Their minimum project size is $50,000.00 and an hourly rate between < $25, while maintaining an overall 4.8 star rating.

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the Philippines Customer Service Outsourcing Provider FAQs

There are 116 Customer Service Outsourcing companies listed on Clutch that are located in the Philippines. These experts cater to a diverse clientele that spans from large-scale enterprises to medium and small businesses.

The top 2 most popular the Philippines Customer Service Outsourcing companies on Clutch are:

These agencies generally have a minimum project size that ranges from $1,000.00 to $5,000.00. They offer expertise in sectors such as eCommerce, Business services, and Financial services, focusing on services like Order Processing & Taking, all tailored to clients throughout the Philippines.

the Philippines Customer Service Outsourcing companies listed on Clutch offer services that include but are not limited to Back Office Outsourcing, Call Center Services, Sales Outsourcing, Finance & Accounting Outsourcing, Social Media Marketing, all knowledgeable of the competitive landscape of the Philippines.

The Customer Service Outsourcing providers with the cheapest hourly rates and no project minimum in the Philippines are:

The 5 the Philippines Customer Service Outsourcing service providers with the lowest rates are:

  • Unity Communications (5 stars, 27 reviews)
  • Big Outsource (5 stars, 13 reviews)
  • Aidey (5 stars, 12 reviews)
  • Staff Outsourcing Solutions (5 stars, 5 reviews)
  • ND-KNOW SOLUTIONS (5 stars, 5 reviews)
  • Note that the companies above require minimum project sizes below just $5,000. There are also other companies in the Philippines offering Customer Service Outsourcing services whose hourly rates range from $25 and $49.

    The 10 best-rated Customer Service Outsourcing agencies in the Philippines on Clutch include:

    These Customer Service Outsourcing agencies have consistently been lauded for their exceptional performance and dedication to client success.

    Companies offering Customer Service Outsourcing in the Philippines serve all different types of clients, including names like Razor Labs, Solane, Video Game Company, A Multinational E-Commerce Company, and Rocksbox.

    These Customer Service Outsourcing providers serve clients in the greater the Philippines area as well as nationwide.

    Yes, beyond English, Customer Service Outsourcing agencies in the Philippines provide their expertise in over 25 languages, accommodating a wider clientele with languages such as Spanish, French, German, Portuguese, Arabic, Italian, Mandarin, and many others.

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