Top Customer Support Services in the Philippines
167 Companies
List of the Top Philippines Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed1,000 - 9,999Serves PhilippinesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated strong capabilities across multiple industries, including Automotive, eCommerce, Financial Services, and Beauty. They provide exceptional multilingual customer support and data annotation services, with consistent positive feedback highlighting their responsiveness, cost-effectiveness, and quality of service. Clients in Automotive and Beauty noted significant improvements in operational efficiency and customer satisfaction. Overall, Mindy Support is well-suited for projects involving customer care, data annotation, and tech-driven solutions.
Read All ReviewsSelect Industry to see insights
Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support has consistently been recognized for its competitive pricing and overall value. Clients have highlighted the company's ability to provide quality services at reasonable costs, with one stating, 'Good value for cost.' Another mentioned, 'Pricing fit our budget,' underscoring the affordability of their services. Overall, feedback reflects a positive sentiment regarding cost-effectiveness, with clients appreciating the balance between quality and affordability, making Mindy Support a reliable choice for outsourcing needs.Was this helpful?
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This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
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Big Outsource
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$10,000+< $25 / hr250 - 999San Pablo City, PhilippinesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
16 of 16 Customer Service Outsourcing reviews are 5 stars9 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Visualization Studio
5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.
Reviews mention Accommodating
Clients have consistently noted Unity Communications' accommodating nature, particularly in their responsiveness and willingness to address requests. One client emphasized that the team was always available to handle user requests and that they were willing to accommodate scheduling needs, albeit with advance notice. Overall, the sentiment reflects a high level of satisfaction with their flexibility and commitment to meeting client expectations.-
IT Services Support for Online Course Selection
5.0 Jul 12, 2019If we wanted to speak to their leadership, we needed to schedule the time two days in advance. But they were always willing to accommodate us, so it wasn't a big issue.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Unity Communications highlights their effective support in revenue cycle management, emphasizing their organized approach and strong team communication. A notable client from RevOne Companies praised their responsiveness and culture fit, noting a consistent collection rate despite employee turnover. Additionally, Unity's proactive measures improved attendance to 99.59%. Overall, clients express high satisfaction with Unity's professionalism, kindness, and commitment to delivering value.Was this helpful?
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See All Locations (6)Taguig, Philippines
Fort Legend Tower
Taguig, Philippines 1634201 - 250
480-550-8700
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves PhilippinesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Reliable
Clients consistently describe Connext as a reliable partner, highlighting their efficient recruiting and management processes. One reviewer noted, 'The recruiting and management is reliable,' emphasizing their ability to quickly find highly talented candidates. Additionally, the support from their management team is frequently mentioned, with clients feeling consistently backed and engaged. Overall, the sentiment reflects a strong trust in Connext's capabilities, contributing to successful partnerships and improved client satisfaction.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful. The recruiting and management is reliable. Connext finds highly talented candidates, quickly and works very hard to match candidates with our preferred profile.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 7 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services10% Call Center Services10% HR Consulting10% Sales OutsourcingSee all 189 projectsRemote CoWorker is a Customer Service BPO that excels in providing remote support across various industries, focusing on administrative, operational, and customer service tasks. Reviewers unanimously praise their exceptional responsiveness and project management capabilities. Approximately 90% of the feedback highlights their ability to enhance efficiency and communication while seamlessly integrating into clients' operations, contributing to improved productivity and organizational growth.
17 of 18 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
Recent reviews for Remote CoWorker highlight an overwhelmingly positive sentiment, with clients praising their responsiveness, effective communication, and the quality of virtual assistants provided. For instance, the CEO of Tiana Alexandria LLC noted a significant increase in social media engagement, while the Director of All-Steps Formation Riding commended the exceptional organization and support during onboarding. Clients consistently reported timely delivery of tasks and high satisfaction with the tailored assistance they received, indicating Remote CoWorker's strong alignment with client needs.Was this helpful?
Industry Experience
Remote CoWorker has demonstrated strong expertise across various industries, particularly in Medical, Real Estate, Legal, and Advertising & Marketing. Clients have praised their ability to enhance operational efficiency, improve customer engagement, and provide responsive administrative support. The overall sentiment is positive, with notable strengths in staffing, project management, and communication. Medical and Legal sectors particularly benefit from their specialized assistants, while industries like Real Estate and Advertising appreciate the marketing and client management capabilities. Potential clients in these sectors would find Remote CoWorker a fitting partner.
Read All ReviewsSelect Industry to see insights
Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports MedicalWas this helpful?
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See All Locations (2)Taguig, Philippines
5th Ave & 26th St
Taguig, Philippines1001 - 2000
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$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
30% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Bacolod, Philippines
Services provided
15% Customer Service Outsourcing45% Call Center Services25% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication.
3 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales Outreach for Food Safety Consulting Co
5.0 — Hit Rate Solutions provides sales outreach services for a food safety consulting company. Their goal is to attract more leads, B2B sales, and repeat customers to the client's website. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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See All Locations (2)Bacolod, Philippines
The East Block Veranda, Circumferential Rd
Bacolod, Philippines 6100101 - 150
855-231-3730
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UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +4 services15% HR Outsourcing15% IT Staff Augmentation15% Staffing10% Call Center ServicesSee all 12 projectsOutsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.
Reviews mention High-quality work
Clients have expressed high satisfaction with the quality of work provided by Outsourced, highlighting their ability to deliver excellent results on time. One client noted, 'They delivered excellent work that met our needs and on time.' Additionally, the company's friendly and understanding approach has been commended, with feedback indicating that they effectively helped clients achieve their goals. Overall, the sentiment surrounding the quality of work is overwhelmingly positive.-
IT Staff Augmentation for Digital Agency
5.0 Oct 23, 2023Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence.
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Recruitment Services for AI Solutions Company
5.0 Feb 11, 2025They delivered excellent work that met our needs and on time. User satisfaction and production rate were the measurable outcomes from the project that demonstrate progress or success.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed overall satisfaction with Outsourced, particularly highlighting the effective recruitment support provided. One CEO noted that Outsourced's team has integrated well into their operations, streamlining processes and enhancing efficiency. Michelle, the Client Success Director, received commendations for her exceptional support, which was pivotal in maintaining the partnership. However, there were mentions of frustrations regarding staff operating controls, suggesting areas for improvement in management practices.Was this helpful?
Industry Experience
The provider has demonstrated expertise across various industries including Legal, Telecommunications, eCommerce, Information Technology, Media, and Contracting. Client feedback highlights strengths in project management, timely delivery, and effective communication, particularly in IT and eCommerce sectors. Overall sentiment is positive, with clients noting improved operational efficiency, successful recruitment, and adaptability to diverse project needs. This provider is well-suited for clients in technology-driven and regulatory environments, as well as those requiring outsourced staffing solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media ContractingWas this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Services provided
10% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +2 services10% Content Marketing10% Sales OutsourcingSee all 20 projectsOBI Services is a Customer Service BPO specializing in Customer Support Outsourcing, providing multilingual 24/7 assistance and enhancing customer service operations. Across their reviews, 100% of clients praised their proactive communication and alignment with company values, with measurable improvements like a 40% reduction in response times and a 30% decrease in support errors.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, OBI Services received positive feedback for their meticulous attention to detail and effective project management. A CEO from Lemon MSS highlighted their ability to clean and organize complex healthcare data efficiently, which significantly reduced processing time and improved the accuracy of market insights. Clients appreciated their prompt communication and willingness to implement adjustments. Suggestions for improvement included expanding onboarding documentation, although this did not detract from the overall quality of their work.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Mgmt & Customer Service for Financial Nonprofit
5.0 — OBI Services was hired by a financial empowerment nonprofit to manage their back-office operations and provide multi-channel customer service support. Key tasks included record-keeping and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise OBI Services for their excellent value for cost, noting that their pricing aligns well with project budgets. For example, one client highlighted their 'good value for cost' when selecting OBI Services, while another noted that their pricing fit within budget constraints. Overall sentiment reflects satisfaction with the cost-effectiveness of the services provided, as clients reported significant improvements in operational efficiency and service quality, reinforcing the perceived value of their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+$25 - $49 / hr1,000 - 9,999Cebu City, Philippines
Services provided
29% Customer Service Outsourcing41% Call Center Services19% Back Office Outsourcing +1 service11% Sales OutsourcingSee all 6 projectsContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.
2 of 3 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted improved response times, enhanced customer feedback, and a seamless integration of their team with internal operations. Specific feedback praised their adaptability and collaborative approach, making them feel like an extension of the client’s team. While minor suggestions for more detailed reporting were mentioned, the overall experience has been very positive across multiple projects.Was this helpful?
3 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (9)Cebu City, Philippines
10th Floor, Skyrise 4B Bldg, W Geonzon St
Cebu City, Philippines 6000201 - 250
+63 917 717 1051
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$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
30% Customer Service Outsourcing30% Content Moderation Services10% Back Office Outsourcing +5 services10% Call Center Services5% Data Annotation Services5% PEO/Employee Leasing5% Sales Outsourcing5% Social Media MarketingSee all 11 projectsEnshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.
Industry Experience
Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Enshored's strong value for money, emphasizing their cost-effective solutions compared to in-house staffing. For instance, one client noted a monthly investment of $3,000 which resulted in improved customer satisfaction and efficient operations, while another mentioned savings of approximately $2 million compared to internal hires. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 14 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- Korean
- French
- Thai
- Italian
- German
- Mandarin
- Russian
This provider is available in 4 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Pacific Standard Time (PST)
- Singapore Standard Time (SGT)
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Pasig, Philippines
16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605751 - 1000
286318857
See All Locations (5)Pasig, Philippines
27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
Pasig, Philippines 1605751 - 1000
+63 02 8876 1973
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +8 services10% IT Staff Augmentation10% Other Digital Marketing5% Content Marketing5% Data Annotation Services5% HR Outsourcing5% IT Managed Services5% PEO/Employee Leasing5% Recruitment Process OutsourcingSee all 18 projectsBooth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.
Reviews mention Attentive
Clients have consistently praised Booth & Partners for their attentiveness and support throughout projects. One review highlighted that 'their attentiveness and support are impressive,' indicating a strong commitment to client needs. Additionally, the company excels in onboarding and tech support, ensuring that client teams can effectively manage their workloads. Overall, the sentiment regarding Booth & Partners' attentiveness is overwhelmingly positive, with no reported areas for improvement.-
Back-Office Outsourcing for Insurance Brokerage Company
5.0 Aug 13, 2024Booth and Partners does very well with onboarding and with tech support for the team. Their attentiveness and support are impressive.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Booth & Partners is frequently recognized for providing excellent value for money, with clients highlighting their competitive pricing and strong alignment with budgetary constraints. For instance, one client noted that their pricing fit within their budget while delivering good value, leading to successful hiring outcomes. Overall sentiment reflects satisfaction with cost-effectiveness, as many clients appreciate the affordability of services combined with quality support and responsiveness.Was this helpful?
More responsive than most other service providers
Get in TouchBooth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 12 time zones:
- Middle East Time (MET)
- Central African Time (CAT)
- Eastern African Time (EAT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingSee all 10 projectssix eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.
1 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Enterprise SaaS Company
4.5 — six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +1 service10% Data Annotation ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
See All Locations (2)Sibulan, Philippines
Prurok 5, Magatas Road
Sibulan, Philippines 62011001 - 2000
1-833-487-6453
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$100,000+Undisclosed10,000+Pasig, Philippines
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.-
BPO Services for Tech Company
5.0 May 25, 2022Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read moreWas this helpful?
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
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See All Locations (5)Pasig, Philippines
5F Hanston Building, Ortigas Center
Pasig, Philippines 1600501 - 750
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$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationSee all 99 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
5 of 5 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, IdeasUnlimited has received positive feedback from clients, highlighting their responsiveness, effective communication, and ability to adapt to changing needs. Clients appreciated their flexibility during increased workloads, with one noting that IdeasUnlimited's support led to a significant improvement in client interactions and satisfaction. Another client emphasized the team's dedication to their success, describing them as an integral part of their operations. Overall, the sentiment is overwhelmingly positive, with no major areas for improvement identified.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
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See All Locations (3)Koronadal City, Philippines
2nd floor, The Atrium building, Corner Judge alba street, Corner Aguinaldo st. Zone III
Koronadal City, Philippines 00000101 - 150
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$5,000+< $25 / hr1,000 - 9,999Cagayan De Oro City, Philippines
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesSee all 4 projectsSupportZebra is a Customer Support Outsourcing company specializing in Customer Service BPO solutions, including phone, chat, and email support. The reviews emphasize their ability to significantly reduce response times and maintain high customer satisfaction scores. Their collaborative approach integrates them seamlessly into clients' operations, with approximately 100% of feedback being positive and highlighting their professional culture and strong project management capabilities.
Reviews mention High-quality work
Clients consistently commend SupportZebra for delivering high-quality work and exceptional service. One client highlighted a significant reduction in response times, noting that their initial response time was cut to a quarter of what it was previously. Additionally, the team receives high customer satisfaction scores and is perceived as an integral part of the client's support organization. Overall, the sentiment reflects strong satisfaction and appreciation for SupportZebra's commitment to quality and teamwork.-
Content Moderation Services for SaaS Company
4.0 May 29, 2024Moreover, we review their actual items. We also quality-check each moderator's decisions to ensure they meet our expectations. Overall, we use these metrics to determine their team’s success.
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Customer Service Outsourcing for Expense Management Company
5.0 May 15, 2024We’ve seen an incredibly high level of service from SupportZebra employees. One of the great things the team has done is reduce the initial response time on our cases. They also consistently receive high customer satisfaction scores; they’re a great team.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend SupportZebra for their effective guest services support, noting a significant increase in guest satisfaction scores and improved issue resolution times. One client highlighted the company's strong communication and cultural alignment, which contributed to their decision to engage SupportZebra. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating a strong fit for ongoing project needs.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportZebra's affordability and strong value for money. One client noted they chose SupportZebra as a 'more affordable option' while prioritizing employee well-being. Another emphasized their competitive pricing, stating it 'fit our budget' and offered 'good value for the cost.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, alongside high-quality support and responsiveness, leading to enhanced operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +2 services20% Custom Software Development15% Finance & Accounting Outsourcing (FAO)See all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
Reviews mention High-quality work
Clients have consistently praised Cloudstaff for delivering high-quality work, particularly noting the impressive talent they provide. One client highlighted the Cloudstaffer's adaptability and effectiveness, mentioning their ability to manage multiple clients and meet sales goals. The speed of resource addition was also commended, reflecting a strong alignment with client needs. Overall, the sentiment regarding the quality of work is highly positive, with clients feeling confident in the skills and contributions of Cloudstaff team members.-
Sales Recruiting for Apparel Company
4.5 Nov 4, 2019The talent they were able to provide was impressive and the speed at which they were able to add resources to our team members when we inquired.
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Industry Experience
Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
16% Customer Service Outsourcing60% Back Office Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.-
Customer-based Phone Support for Business Service
5.0 Aug 11, 2017The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% PEO/Employee Leasing15% Staffing +6 services10% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruiting10% Sales OutsourcingSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
Read All ReviewsSelect Industry to see insights
Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% HR Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Taguig, Philippines
19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 16341001 - 2000
+63287796540
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +2 services20% Recruitment Process Outsourcing15% Back Office OutsourcingSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
Read All ReviewsSelect Industry to see insights
Social Networking Hospitality & leisureWas this helpful?
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See All Locations (2)Taguig, Philippines
29F, Brgy, World Plaza, 5th Ave
Taguig, Philippines 1634101 - 150
+1 (415) 943-4050
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$5,000+< $25 / hr50 - 249Caloocan, Philippines
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsvlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read moreWas this helpful?
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
See All Locations (3)Caloocan, Philippines
4th Floor Araneta Square Mall
Caloocan, Philippines 140076 - 100
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$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Transcription +1 service10% TranslationSee all 1 projectsOpen Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.
Industry Experience
Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.Was this helpful?
See All Locations (4)Makati, Philippines
19/F 6783 Robinsons Summit Center, Ayala Avenue,
Makati, Philippines 1200501 - 750
1-888-888-1519
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$1,000+< $25 / hr10 - 49Makati, Philippines
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Platform
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
10% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a Customer Service BPO offering Call Center Solutions and Customer Support Services. The company is praised for its smooth transition and minimal performance drop, with 90% of feedback highlighting effective project management and low attrition rates. However, 10% of reviews suggest a need for more proactive process improvements.
1 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of Sourcefit highlight a strong overall sentiment, with clients praising their effective communication, responsiveness, and ability to deliver high-quality services. Notable feedback includes a client from Heard Technologies who appreciated the strong retention rate of hires and regular alignment meetings, despite some delays in recruitment. Another client commended Sourcefit for their rapid office setup and proactive management, while suggesting improvements in communication during peak periods. Overall, Sourcefit is recognized for their value and quality of service.Was this helpful?
Industry Experience
Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
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Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
50% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)10% Web Design10% Web DevelopmentSee all 9 projectsBBC Global Services is a Customer Support Outsourcing company specializing in virtual assistant services, helping clients manage front and back office operations. The company is highly praised for its responsive project management and impressive workplace culture, with 100% of reviewers noting their excellent service delivery. Clients appreciate the ease of communication and lack of suggestions for improvement.
2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Oculoplastic Surgery Clinic
5.0 — BBC Global Services provides virtual assistant support for an oculoplastic surgery clinic. The vendor handles front- and back-office support, including appointment setting, surgery scheduling, and Read moreWas this helpful?
Industry Experience
BBC Global Services has received positive feedback across various industries, particularly in Healthcare, Wellness & Fitness, Hospitality & Leisure, and IT Services. Clients commend their responsiveness, attention to detail, and effective virtual assistant support, leading to improved operational efficiency and customer satisfaction. The company has demonstrated adaptability in Healthcare and Wellness sectors, while also excelling in IT support. However, feedback in Financial Services indicates room for improvement in communication and project management. Overall, their strengths align well with organizations seeking reliable administrative and customer support.
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Medical Healthcare Hospitality & leisure Wellness & Fitness IT Services Education Software Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive BBC Global Services as offering good value for money, with competitive pricing highlighted in multiple reviews. One client noted their pricing fit the budget and provided great value, while another emphasized cost savings compared to hiring internally. Overall sentiment reflects satisfaction with the services provided relative to their costs, although there are some isolated negative experiences, which do not overshadow the majority of positive feedback regarding affordability and effectiveness.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Reviews mention Team players
Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship.-
Data Entry & Contact Support for Marketing Company
5.0 Feb 9, 2021Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team.
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Industry Experience
Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.Was this helpful?
See All Locations (2)Dumaguete, Philippines
2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200151 - 200
480-771-3009
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Data Annotation ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +7 services10% Call Center Services10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingSee all 8 projectsStaff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.
1 of 2 Customer Service Outsourcing reviews are 5 stars$10,000,000 + avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Footwear Company
4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read moreWas this helpful?
Industry Experience
Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.
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eCommerce Consumer Products Retail Transportation Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchStaff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesSee all 2 projectsConectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.
Industry Experience
Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.Was this helpful?
See All Locations (8)Davao City, Philippines
Corner of Quirino Ave and Jacinto Ext. Street
Davao City, Philippines 80001001 - 2000
+63822855555
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$1,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
20% Customer Service Outsourcing35% Graphic Design25% Video Production +2 services10% IT Staff Augmentation10% Web DesignSee all 12 projectsND-KNOW SOLUTIONS is a Customer Service BPO company providing outsourced customer support and customer care outsourcing. Their reviews emphasize professionalism, timely delivery, and exceeding expectations, with 100% positive feedback. Clients appreciate their effective communication and problem-solving skills, aiming for long-term collaboration.
Reviews mention Patient
The sentiment regarding ND-KNOW SOLUTIONS reflects a high level of patience and professionalism. One client noted, "Jon and his team have helped me tremendously... always has patience and makes time out of his busy day whenever I need him to answer my questions." Additionally, the client expressed appreciation for the thoroughness and kindness exhibited by the team. Overall, the feedback is overwhelmingly positive, highlighting the company's commitment to customer service and effective communication.-
Customer Service Outsourcing for Trade Show Services Company
5.0 Nov 8, 2023Jon and his team have helped me tremendously since early spring of this year. Always has patience and makes time out of his busy day whenever I need him to answer my questions, and he’s very thorough. Always appreciate the kindness/ professionalism because that goes a long way especially in today's day and age.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +2 services10% Back Office Outsourcing10% HR OutsourcingSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
Reviews mention Exceptional results
Reliasourcing Inc has received exceptional feedback from clients, notably for achieving impressive outcomes such as over 5,000 bookings and generating more than $2 million in revenue. Clients praised their dedication to high levels of customer service and effective project management, consistently meeting deadlines and maintaining clear communication. One client described them as an 'amazing vendor' with a strong culture fit, recommending them for businesses seeking substantial growth.-
Sales & Customer Service Outsourcing for Healthcare Company
5.0 Nov 30, 2024On Pace for 5K+ bookings this year for all of our IB + OB Campaigns with 2+ million in revenue generated. Near 80% CSAT score. Churn improvements of 50%+ from Q2 VS Q4, etc.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
10% Customer Service Outsourcing30% Accounting20% Back Office Outsourcing +3 services20% Pay Per Click10% Graphic Design10% Web DevelopmentSee all 11 projectsMCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.
Reviews mention Hard working
Clients consistently commend MCVO Talent Outsourcing Services for their hard work and dedication. One client highlighted their reliability and flexibility, noting that the team members they hired are not only hardworking but also eager to learn and adapt. The CEO's proactive communication and commitment to follow-ups were particularly praised, with feedback emphasizing that their dedication sets them apart from other providers. Overall, the sentiment is overwhelmingly positive, reflecting a strong work ethic and client satisfaction.-
Staffing Services for Technology Manufacturing Company
5.0 Nov 30, 2021They’re reliable, hardworking, and really nice people. Additionally, they’re flexible in terms of timing. They match our US time, so it’s the same as working with someone local.
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Industry Experience
MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
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Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Accessible
Clients have consistently praised Concert 8 Solutions Inc. for their accessibility and responsiveness. One client noted that the team was 'friendly and always easy to reach' for questions and support. Additionally, the account manager maintained regular contact to ensure standards were met. While overall satisfaction was high, a minor suggestion for improvement was made regarding the speed of the onboarding process. Overall, the sentiment regarding accessibility is very positive.-
Live Chat Support for Newspaper Company
5.0 Jun 1, 2021Their team is friendly and always easy to reach if we have any questions, suggestions, or concerns. They were also happy to help us install the live chat software for us as we didn't have any at the time.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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See All Locations (2)Makati, Philippines
Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 120976 - 100
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$1,000+< $25 / hr250 - 999Mandaluyong City, Philippines
Services provided
10% Customer Service Outsourcing26% Back Office Outsourcing24% Call Center Services +3 services20% Accounting10% HR Consulting10% RecruitingSee all 3 projectsSTAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.
Reviews mention Efficient
Clients have consistently praised STAFFVIRTUAL for their efficiency in project management and responsiveness to evolving needs. One CEO noted their 'top-notch' project management, highlighting their ability to meet deadlines and quickly adapt. Additionally, another client emphasized STAFFVIRTUAL's commitment to cost-saving and efficiency improvements, indicating a strong alignment with their operational goals. Overall, the sentiment surrounding STAFFVIRTUAL's efficiency is notably positive, demonstrating their capability to enhance client satisfaction and drive results.-
Call Center Services for Online Beauty Brand
5.0 Oct 7, 2023Their project management was absolutely top-notch. They excelled at meeting deadlines and were quick to pivot as our needs evolved. STAFFVIRTUAL's commitment to cost-saving and efficiency improvement is impressive.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read moreWas this helpful?
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See All Locations (2)Mandaluyong City, Philippines
Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605501 - 750
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$10,000+< $25 / hr250 - 999Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +5 services15% Finance & Accounting Outsourcing (FAO)10% Supply Chain Management5% Content Moderation Services5% Data Annotation Services5% Procurement SupportSee all 10 projectsSuperStaff is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company garners strong positive feedback, with commendations for rapid knowledge assimilation and professional management. While 92.4% client satisfaction reflects their commitment to quality improvement, some clients noted the need for enhanced technical guidance and training material alignment with real-world applications.
0 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
BPO Services for Entertainment Company
4.0 — SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with SuperStaff's pricing and value for money. For instance, the Operations Manager of CJ 4DPLEX highlighted the 'good value for cost' as a reason for selecting SuperStaff, while the Director of Dispatch at Dropoff, Inc. noted that SuperStaff's pricing fit their budget without compromising quality. Overall, sentiment towards SuperStaff's cost-effectiveness is positive, with multiple reviews emphasizing their alignment with client budgets and the quality of service provided.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)See all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Accessible
Clients consistently highlight Magellan Solutions Outsourcing Inc's accessibility, noting their readiness to provide support whenever needed. One client emphasized, 'They are great. They are there for you when you need them,' reflecting a strong sentiment of reliability and responsiveness. Furthermore, their structured billing practices contribute to a transparent and accessible service experience, indicating an overall positive perception of the company's commitment to client accessibility.-
Various Business Processing Services for Manufacturing Firm
5.0 Nov 2, 2017They are great. They are there for you when you need them. There are so many areas they help us with.
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Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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$1,000+< $25 / hr250 - 999Quezon City, Philippines
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services15% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.-
Payment Processing for Mid-sized IT Firm
3.5 Aug 12, 2017The service provider's strength is that they must process accurately.
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Industry Experience
Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.Was this helpful?
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$5,000+Undisclosed50 - 249Quezon City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% IT Staff Augmentation20% StaffingSee all 1 projectsDynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.
Industry Experience
Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing30% Email Marketing15% Call Center Services +4 services14% Back Office Outsourcing11% Sales Outsourcing10% Content Marketing10% Social Media MarketingSee all 7 projectsKonnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Konnektor's reasonable pricing. One reviewer noted the 'fair market price' for their services, highlighting the company's commitment to delivering value. Additionally, the overall feedback reflects satisfaction with the quality of work provided, emphasizing that the pricing aligns well with the results achieved. This sentiment indicates that Konnektor is perceived as a cost-effective partner for project needs.-
Calling Services for Mobile Event App
5.0 Mar 19, 2020Personal connection (no pun intended) Honest expectation Quality workers Fair market price
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Konnektors has been predominantly positive. A CEO from MailVcity LLC highlighted their effective lead generation services, noting the consistent delivery of qualified leads that enhanced outreach efforts. The team was praised for their professionalism, responsiveness, and timely project management. Clients appreciated the cultural fit and budget alignment, with no significant areas for improvement identified, indicating a strong overall satisfaction with their services.Was this helpful?
More responsive than most other service providers
Get in TouchKonnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +3 services13% HR Outsourcing13% Sales Outsourcing12% RecruitingSee all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Reviews mention High-quality work
OptimumSource has received high praise for their high-quality work, with clients noting their reliability and exceptional customer service. One client highlighted their efficiency, stating they save over 100 hours monthly and more than $10,000 in costs. The feedback emphasizes that OptimumSource consistently delivers quality results, with clients expressing complete satisfaction and no areas for improvement identified. Overall, the sentiment reflects strong trust and a positive working relationship since 2015.-
Data Entry and Payment Services for Business Services Firm
4.5 Nov 2, 2017They are trusted and reliable. They have proven it over the time we have worked with them. They do such a great job.
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Industry Experience
OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.
1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
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See All Locations (7)Quezon City, Philippines
60 General Aguinaldo Avenue
Quezon City, Philippines 1109201 - 250
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$25,000+< $25 / hr10,000+Makati, Philippines
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Makati, Philippines
SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave.,
Makati, Philippines 12262001 - 5000
1639177775555
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UndisclosedUndisclosed250 - 999Taguig, Philippines
Services provided
10% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +5 services15% Call Center Services10% Back Office Outsourcing10% IT Managed Services10% Mobile App Development5% Web DevelopmentTiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
Read moreSee All Locations (2)Taguig, Philippines
20/F Twenty-Four Seven McKinley, 24th Street corner 7th Avenue, BGC
Taguig, Philippines251 - 300
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Sales Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Pasay, Philippines
14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300501 - 750
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$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +4 services10% Sales Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Philippines Customer Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan De Oro City, Philippines
Ability to deliver
31.2/40.016.4/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
32.4/40.018.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.4/40.015.6/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.8/40.016.2/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Ability to deliver
33.1/40.018.6/20 Reviews7.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
27.5/40.015.2/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.3/40.016.4/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.5/40.016.4/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
23.4/40.014.4/20 Reviews4.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.3/40.016.6/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
25.8/40.016.4/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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