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Top Customer Support Services in the Philippines

Ratings Updated: December 25, 2025

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Philippines

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Philippines

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback on Mindy Support has been largely positive, highlighting their effective handling of customer experience in multiple languages. A VP from IL MAKIAGE noted a 20-30% increase in ticket resolution and praised the team's flexibility and helpfulness. However, challenges in staffing for new languages and maintaining service quality were mentioned, indicating areas for improvement. Overall, clients appreciate the partnership and operational capabilities of Mindy Support.
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Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Limassol, Cyprus

Gr Xenopoulou 17
Limassol, Cyprus 3106
2001 - 5000

+357 2503 0267

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Big Outsource

5.0 46 reviews

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Premier Verified

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

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Reviews mention Adaptable
The sentiment regarding adaptability for Big Outsource is overwhelmingly positive. Clients noted their exceptional ability to adjust communication styles to align with brand tones, enhancing the overall client experience. For instance, one client highlighted that Big Outsource felt like an extension of their team, integrating feedback swiftly and maintaining high professionalism. Another client praised their bilingual capabilities, which allowed for seamless communication with diverse audiences. This adaptability has significantly contributed to improved client satisfaction and operational efficiency.

Staffing & Back-Office Outsourcing for E-Commerce Company

5.0 Jul 24, 2025

The ability to work fluently in both English and Spanish was a huge asset. We didn’t expect them to grasp educational nuances so quickly, but they adapted and made our service feel more premium.
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Back-Office Outsourcing for Organic Meal Delivery Firm

5.0 Sep 7, 2025

What stood out most was their ability to adapt their tone and communication style to our brand instantly. Within the first month, it felt like they were an extension of our own studio. Their consistency and professionalism never wavered, which is rare in outsourcing.
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10 of 10 reviews are 5 stars

5 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for Big Outsource highlights their exceptional responsiveness and ability to improve operational efficiency across various sectors. Clients noted significant reductions in email response times and administrative workloads, with one remarking a 30% improvement in project turnaround. The team was praised for their proactive communication and understanding of brand nuances, contributing to enhanced client satisfaction. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)
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Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a Customer Service Outsourcing (CSO) provider that excels in delivering BPO and Call Center Solutions tailored to diverse industries. With a focus on customer satisfaction, 90% of reviews highlight their reliable service, timely delivery, and responsive communication. Clients appreciate their proactive and professional approach, although some suggest improvements in candidate matching and quality evaluation processes.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Unity Communications for their effective customer service management and reliable project execution. One Operations Manager noted the team's responsiveness and professionalism in resolving issues promptly, contributing to improved customer satisfaction. Clients appreciate the friendly and empathetic approach of Unity's team, highlighting their commitment to partnership. However, there is a suggestion for refining candidate selection to better meet specific needs, indicating a desire for continued improvement.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Angeles, Philippines

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Receptive
The feedback regarding Connext reflects a highly receptive sentiment, with clients noting their attentiveness to needs and flexibility in adapting recruitment strategies. One client emphasized that Connext 'truly listened to our needs' and adjusted their approach accordingly. Furthermore, the consistent communication and support throughout the project were highlighted as key strengths, demonstrating their commitment to a long-term partnership. Overall, clients expressed satisfaction with Connext's responsiveness and collaborative approach.

Recruitment Services for Expense Management Software Company

5.0 Jul 25, 2022

Highly effective – Connext set up touchpoints at the degree of frequency we required (up to daily) and had a regular exchange of emails to ensure we were not losing cycles due to time zone differences. Initially they also worked with our internal recruiting team to understand the types of candidate profiles we typically looked for to more rapidly target individuals who might be a good fit. Connext has truly listened to our needs across roles and has adjusted their recruiting outreach methodology as required to help us. It is clear that they see our long-term success as an extension of their own.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Pasig, Philippines

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a Customer Service BPO company specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their efficient project management, with a 100% satisfaction rate in meeting deadlines. Clients commend their adaptability, resulting in increased CSAT ratings and significant cost savings. While hiring time could improve, their low attrition rates and personalized support are highly praised.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

30% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a Customer Support Outsourcing company specializing in Call Center Solutions and Customer Service BPO. The company consistently receives positive feedback, with approximately 100% of reviewers appreciating their effective communication, cultural alignment, and quality assurance processes. Clients highlight their ability to improve call quality and efficiency, as well as their proactive approach to problem-solving.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, feedback for Select VoiceCom has been overwhelmingly positive, highlighting their strong organizational skills and effective communication. A client noted their 'personalized approach' and responsiveness, stating they 'honor what they say they are going to do.' The company successfully sourced and hired a talented team, aligning well with client values and culture. No significant areas for improvement were identified, indicating high client satisfaction.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

10% Call Center Services

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a Customer Support Outsourcing company specializing in providing virtual assistants to handle administrative and customer service tasks. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsiveness, and alignment with company values. Approximately 90% of reviewers commend their effective communication and timely project management, highlighting the company's ability to consistently deliver high-quality outsourced customer support services.

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17 of 23 Customer Service Outsourcing reviews are 5 stars

4 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Mental Health Counseling Platform
5.0 — Remote CoWorker provides ongoing virtual assistant services for a mental health counseling platform. The team handles client scheduling, social media posting, and responding to calls and messages. Read more
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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Hollywood, FL

2450 hollywood blvd
Hollywood, FL 33020
76 - 100

(561) 571-5222

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Enshored

4.8 11 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

30% Customer Service Outsourcing

30% Content Moderation Services

10% Back Office Outsourcing +5 services

10% Call Center Services

5% Data Annotation Services

5% PEO/Employee Leasing

5% Sales Outsourcing

5% Social Media Marketing

Enshored is a Customer Support Outsourcing company specializing in back office support and frontline customer service. Reviewers consistently praise Enshored's proactive project management and ability to tailor services to specific needs, achieving a service level agreement fulfillment rate of over 90%. No areas for improvement were noted, underscoring a high level of client satisfaction.

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Reviews mention Trustworthy
Clients express a strong sense of trust in Enshored's capabilities, highlighting their excellent service and adaptability. One client noted, "I trust them implicitly to troubleshoot customer issues," and praised the team's patience and communication skills. Their commitment to uninterrupted service, even during challenging circumstances, reinforces their reliability. Overall, sentiment towards Enshored is overwhelmingly positive, with clients eager to expand their engagement as the partnership develops.

Customer Service Outsourcing for SaaS Startup

4.5 Nov 8, 2022

The services Enshored provides are absolutely excellent. I can’t recommend them enough — their team is patient with our customers, and we trust them implicitly to troubleshoot customer issues. The responses they write to our customers are well-mannered, which I think our customers love.
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Industry Experience

Enshored has demonstrated expertise across diverse industries, including Arts & Entertainment, Supply Chain, Information Technology, Hospitality, Advertising, Software, Financial Services, Education, and Consumer Products. Clients praise their ability to enhance operational efficiency and provide tailored support, leading to improved customer satisfaction and cost savings. Overall sentiment is highly positive, with particular strengths noted in customer service, project management, and adaptability to client needs. Enshored is particularly well-suited for companies seeking scalable solutions in customer support and back-office operations.
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Arts, entertainment & music Supply Chain, Logistics, and Transport Information technology Hospitality & leisure Advertising & marketing Software Financial services Education Business services Consumer Products

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United States (9) Scotland (2)

This provider is fluent in 14 languages:

English

Spanish

Arabic

Portuguese

Japanese

Korean

French

Thai

Italian

German

Mandarin

Russian

View all languages

This provider is available in 4 time zones:

Greenwich Mean Time (GMT)

Central European Time (CET)

Pacific Standard Time (PST)

Singapore Standard Time (SGT)
Lisboa, Portugal

Rua Julieta Ferrão, n.º 10, Piso 13.º B 1600-131 LISBOA Portugal
Lisboa, Portugal 1600-131
50 - 75

+351 963 843 380

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Hit Rate Solutions

4.8 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Bacolod, Philippines

Services provided

15% Customer Service Outsourcing

45% Call Center Services

25% Back Office Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a Customer Service BPO specializing in Customer Support Outsourcing, Call Center Outsourcing, and Remote Customer Care. The reviews indicate a high level of satisfaction with 100% of clients noting responsiveness, cost-effectiveness, and commitment to project goals. The company is praised for its tailored support, efficient management, and seamless communication.

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2 of 2 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Hit Rate Solutions has received positive feedback for their effective recruiting and call center services. Clients highlighted the hardworking nature of their staff, particularly noting Mary’s focus and dedication. One client from GenWealth Financial Group reported increased calls and appointments, while another from Next Dental Lab praised the quick and reliable project management. Overall, the sentiment is favorable, with clients appreciating the value for cost, though minor improvements in communication were suggested.
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Industry Experience

Hit Rate Solutions demonstrates expertise across multiple industries, including financial services, healthcare, real estate, consulting, and consumer products. Feedback indicates strong performance in lead generation, project management, and customer service, with clients appreciating their timely delivery and value for cost. The overall sentiment is positive, particularly in healthcare and financial services, where they have made significant impacts. Potential clients in these sectors may find Hit Rate Solutions a suitable partner for project needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other Industry

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United States (11) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
Chicago, IL

620 N La Salle Dr, Chicago
Chicago, IL 60654
101 - 150

855-231-3730

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Makati, Philippines

Services provided

15% Customer Service Outsourcing

30% Recruiting

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

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Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.

Recruiting Services for Education Software Company

4.5 Jan 15, 2025

The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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New York, NY

262 West 38th Street
New York, NY 10018
2 - 5

(888) 999-4311

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SPLACE BPO

4.9 5 reviews
Premier Verified

$5,000+

< $25 / hr

250 - 999

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

SPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.

See all 5 projects

1 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read more
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Industry Experience

SPLACE BPO has demonstrated significant expertise across various sectors, including Education, Automotive, Business Services, and Home Services. In Education, they excelled in administrative support and chat management, receiving praise for their effective communication and responsiveness. The Automotive sector noted their efficiency in managing service inquiries, while Business Services recognized their impactful sales management leading to substantial revenue increases. Lastly, in Home Services, they were commended for quick and efficient customer interaction. Overall, SPLACE BPO is perceived positively across all industries, highlighting their adaptability and commitment to client success.
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Education Automotive Business services Home Services

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More responsive than most other service providers

SPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Helpware is overwhelmingly positive. Clients highlighted Helpware's adaptability, with one stating, 'the team met all goals for implementation and was flexible when we needed to shift timing along the way.' Another client noted their 'extreme proactivity' and flexibility in working with their rapidly growing business. Furthermore, Helpware was praised for reassigning team members to better fit project needs, showcasing their commitment to client satisfaction and responsiveness.

Call Center Services for Hotel Booking Software Company

5.0 Aug 21, 2023

The team met all goals for implementation and was flexible when we needed to shift timing along the way.
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Call Center Services for Resume Builder Website

5.0 Apr 29, 2021

We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Customer Service via Chat

5.0 Feb 1, 2019

Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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United States (40) Canada (1) Georgia (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Booth

4.8 18 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO) +8 services

10% IT Staff Augmentation

10% Other Digital Marketing

5% Content Marketing

5% Data Annotation Services

5% HR Outsourcing

5% IT Managed Services

5% PEO/Employee Leasing

5% Recruitment Process Outsourcing

Booth & Partners is a customer service BPO company specializing in Customer Support Outsourcing and Remote Customer Care. With a 90% customer satisfaction rating and consistent positive feedback, clients commend their proactive, professional approach, and ability to integrate seamlessly into existing teams. They are particularly noted for their efficiency, cultural compatibility, and the high standard of their agents, with no notable negative feedback reported.

See all 18 projects
2 of 4 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Consumer Products Co
4.0 — Booth & Partners provides outsourced customer service and support services for a consumer products company. The team has handled customer inquiries and has processed orders, returns, and Read more
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Industry Experience

Booth & Partners has garnered positive feedback across various industries, including Nonprofit, Software, Retail, Consumer Products, Consulting, Real Estate, Insurance, Financial Services, Education, and Advertising & Marketing. Clients commend their expertise in scaling teams, administrative support, and tailored solutions. The overall sentiment reflects strong project management, responsiveness, and effective communication, with notable success in enhancing operational efficiency and customer satisfaction. They are particularly well-suited for organizations looking for cost-effective staffing and support solutions.
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Nonprofit Software Retail Consumer Products Consulting Real estate Insurance Human Resources Business services Financial services Advertising & marketing Education

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More responsive than most other service providers

Booth is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (8) Australia (5) Canada (1) Portugal (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 12 time zones:

Middle East Time (MET)

Central African Time (CAT)

Eastern African Time (EAT)

Central European Time (CET)

Central Standard Time (CST)

Eastern European Time (EET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

30% Customer Service Outsourcing

40% Call Center Services

30% Back Office Outsourcing

six eleven global services is a Customer Support Outsourcing company offering Call Center Solutions and Customer Service BPO. Reviews reveal that clients appreciate their strong alignment with company values, cost-effectiveness, and responsive service. With a consistent 90% CSAT score and high praise for efficient communication, 66% of reviewers noted the impressive quality of support, suggesting areas for potential improvement in team size and independent management.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

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Penbrothers

5.0 1 review
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% PEO/Employee Leasing +5 services

15% Recruiting

15% Staffing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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Makati, Philippines

OPL Building, 100 Don Carlos Palanca Street, Legaspi Village, Barangay San Lorenzo
Makati, Philippines 1229
1001 - 2000

632 8541 5840

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Smiles On Demand

5.0 1 review
Verified

Undisclosed

< $25 / hr

1,000 - 9,999

Sibulan, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Content Moderation Services +1 service

10% Data Annotation Services

Smiles On Demand is a Customer Service BPO providing comprehensive customer support services, including phone, live chat, and email inquiries, along with outbound sales calls. With 100% positive feedback, clients commend their professionalism and ability to resolve support tickets rapidly, enhancing customer satisfaction scores significantly. Their project management skills and commitment are also highly praised.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read more
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Industry Experience

Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Pasig, Philippines

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service, Security & Risk Assessment for Fintech Co
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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ContactPoint 360

4.7 3 reviews
Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Toronto, Canada

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a Customer Service BPO offering call center outsourcing and remote customer care solutions. Reviews highlight their professionalism, responsiveness, and ability to enhance customer satisfaction and streamline operations. With a consistent record of meeting deadlines and adapting to client needs, they receive predominantly positive feedback, with over 90% of reviewers praising their project management and quality assurance capabilities.

See all 3 projects

1 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Industry Experience

ContactPoint360 has demonstrated strong expertise in the Advertising & Marketing industry, particularly in enhancing customer experience through efficient call center management and back-office support. Clients noted significant improvements in customer satisfaction and service quality. The company's strengths include responsive project management, scalability without quality compromise, and a commitment to customer success. Overall sentiment indicates a positive alignment for businesses in the marketing sector seeking reliable outsourcing solutions.
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Advertising & marketing

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Armenia (1) Canada (1)

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Innovature: AI-Driven Outsourcing Partner

4.8 5 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Cebu City, Philippines

Services provided

20% Customer Service Outsourcing

30% Accounting

15% BI & Big Data Consulting & SI +4 services

10% Back Office Outsourcing

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

5% Video Production

Innovature Consulting Company Limited specializes in Customer Support Outsourcing, including inbound and outbound call management, translation services, and claims processing. Reviews highlight their cost-effectiveness, high-quality service, and adaptability to client processes, with clients noting their reliable communication and project management. The company is praised for its well-educated staff and alignment with client needs and values.

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Reviews mention Adaptable
Clients have consistently praised Innovature Consulting Company Limited for their adaptability in integrating with existing company processes and training. One client highlighted that the staff and virtual assistants are 'highly educated and very adaptable,' which has contributed to effective communication and timely project delivery. Overall, the sentiment reflects a strong appreciation for their flexibility and responsiveness to client needs.

Customer Service Outsourcing for Insurance Company

5.0 Sep 17, 2024

Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience

Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketing

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More responsive than most other service providers

Innovature: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (2) Malaysia (1)

This provider is fluent in 7 languages:

English

Mandarin

Japanese

Spanish

Korean

French

Vietnamese

This provider is available in 5 time zones:

Central Standard Time (CST)

Pacific Standard Time (PST)

Vietnam Standard Time (VST)

Australia Central Time (ACT)

Singapore Standard Time (SGT)
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Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

Lahore, Pakistan

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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Rothesay, Canada

153 Hampton Road
Rothesay, Canada E2E 2P2
1001 - 2000

+1 310 568 6000

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IdeasUnlimited

4.9 90 reviews

$1,000+

< $25 / hr

50 - 249

Koronadal City, Philippines

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

See all 90 projects

11 of 11 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, IdeasUnlimited has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness and adaptability, particularly during high-demand periods, as noted by Carology Inc. and SUURV Technologies. The team's commitment to client success and proactive communication were highlighted as key strengths. Clients also appreciated the seamless integration of IdeasUnlimited's services into their operations, with notable improvements in lead generation and customer support efficiency. Overall, the sentiment is highly favorable, with clients expressing satisfaction and trust in IdeasUnlimited's capabilities.
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Industry Experience

IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Select Industry to see insights

Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.
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More responsive than most other service providers

IdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Outsourced

5.0 11 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Quezon City, Philippines

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +4 services

15% HR Outsourcing

15% IT Staff Augmentation

15% Staffing

10% Call Center Services

Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

See all 11 projects

Industry Experience

Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.
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Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)

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SupportZebra

4.7 3 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Cagayan de Oro, Philippines

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

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Industry Experience

SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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Select Industry to see insights

Software

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have noted SupportZebra as a cost-effective choice, highlighting their affordability compared to competitors while maintaining high service levels. For instance, one client appreciated SupportZebra's commitment to employee well-being, which influenced their decision despite the $500,000 investment. Another client remarked on the significant reduction in response times and high customer satisfaction, indicating strong value for money. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Houston, TX

2421 Tangley St, Suite 114
Houston, TX 77005
2 - 5

+1 (281) 845-6064

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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

20% Accounting +2 services

20% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

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Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
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More responsive than most other service providers

Cloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Makati, Philippines

39th Floor, Tower 2, RCBC Plaza, Ayala Avenue, Makati Central Business District, Metro Manila, Philippines
Makati, Philippines
2001 - 5000

+1 800 730 8615

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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

16% Customer Service Outsourcing

60% Back Office Outsourcing

14% Call Center Services +1 service

10% Sales Outsourcing

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Autonomous
Clients express a positive sentiment regarding Acquire BPO's autonomy in handling outbound services. One client noted that the team is competent and requires minimal supervision, effectively saving operational costs and allowing focus on market expansion. The efficiency in processing calls and managing data was highlighted as a significant benefit, enabling better response times and reduced internal workload. Overall, clients appreciate the independence and effectiveness of Acquire BPO in managing their outbound operations.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
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Industry Experience

Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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Santo Domingo, Dominican Republic

1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 19
31 - 40

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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

10% IT Staff Augmentation

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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Taguig, Philippines

19/F Uptown Place Tower 2 11th Drive, Uptown Mall
Taguig, Philippines 1634
1001 - 2000

+63287796540

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Catalyst BPX

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Taguig, Philippines

Services provided

15% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Employer of Record (EOR) Services +2 services

20% Recruitment Process Outsourcing

15% Back Office Outsourcing

Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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Philippines (1) United States (1)

Taguig, Philippines

29F, Brgy, World Plaza, 5th Ave
Taguig, Philippines 1634
101 - 150

+1 (415) 943-4050

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Caloocan, Philippines

Services provided

45% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Kingston, Jamaica

20-22 Charlemont Drive
Kingston, Jamaica
76 - 100

+14437205543

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Open Access BPO

5.0 1 review

$10,000+

$50 - $99 / hr

1,000 - 9,999

Makati, Philippines

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

10% Transcription +1 service

10% Translation

Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

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Industry Experience

Open Access BPO has demonstrated strong expertise in the financial services industry, particularly in back office support and data management. Clients praise their efficiency in data entry and reporting, highlighting the positive impact on operational costs and workflow. The sentiment is largely positive, with feedback emphasizing their preparedness and quality of service, though there is room for improvement in proactive customer engagement. Overall, they are well-suited for companies seeking reliable back office solutions.
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Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive Open Access BPO as offering good value for money, with competitive pricing structures that include monthly fees and options for additional projects. One client noted significant savings in both time and costs, estimating thousands of dollars saved monthly. Overall, the sentiment highlights satisfaction with the quality of service relative to the costs incurred, indicating that clients feel they receive a worthwhile return on their investment.
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Makati, Philippines

19/F 6783 Robinsons Summit Center, Ayala Avenue,
Makati, Philippines 1200
501 - 750

1-888-888-1519

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Sourcefit

4.9 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

10% Customer Service Outsourcing

10% Accounting

10% Back Office Outsourcing +7 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Staff Augmentation

10% Sales Outsourcing

10% Staffing

Sourcefit is a Customer Support Outsourcing company specializing in supporting operational manpower and backend work for fintech platforms. Reviewers commend their smooth transition, low attrition rates, and quality service, despite minor hiring delays. Approximately 80% of reviews highlight their effective call center solutions, while some suggest enhancing proactive initiatives and AI capabilities for greater operational impact.

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1 of 2 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Sourcefit highlight strong project management and effective communication, with clients appreciating the team's responsiveness and support. A VP of Operations noted their impressive management and timely delivery, although they faced employee retention challenges. Similarly, a Vendor Ops Manager praised Sourcefit for a smooth transition and quick hiring, while suggesting improvements in proactive process initiatives. Overall, feedback reflects a positive sentiment towards Sourcefit's capabilities and commitment to client needs.
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0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

BPO Services for FinTech Company
4.0 — Sourcefit provided BPO services for a fintech company. The team supported the client's customer service operations and backend work, including periodic reviews and transaction monitoring. Read more
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More responsive than most other service providers

Sourcefit is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cape Town, South Africa

Hamilton House, 30 Chiappini Street
Cape Town, South Africa 8001
10 - 15

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BBC Global Services

4.4 9 reviews

$1,000+

< $25 / hr

50 - 249

Davao City, Philippines

Services provided

50% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

10% Web Development

BBC Global Services is a Customer Support Outsourcing company specializing in virtual assistant services, helping clients manage front and back office operations. The company is highly praised for its responsive project management and impressive workplace culture, with 100% of reviewers noting their excellent service delivery. Clients appreciate the ease of communication and lack of suggestions for improvement.

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2 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Virtual Assistant Services for Oculoplastic Surgery Clinic
5.0 — BBC Global Services provides virtual assistant support for an oculoplastic surgery clinic. The vendor handles front- and back-office support, including appointment setting, surgery scheduling, and Read more
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Industry Experience

BBC Global Services has received positive feedback across various industries, particularly in Healthcare, Wellness & Fitness, Hospitality & Leisure, and IT Services. Clients commend their responsiveness, attention to detail, and effective virtual assistant support, leading to improved operational efficiency and customer satisfaction. The company has demonstrated adaptability in Healthcare and Wellness sectors, while also excelling in IT support. However, feedback in Financial Services indicates room for improvement in communication and project management. Overall, their strengths align well with organizations seeking reliable administrative and customer support.
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Medical Healthcare Hospitality & leisure Wellness & Fitness IT Services Education Software Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive BBC Global Services as offering good value for money, with competitive pricing highlighted in multiple reviews. One client noted their pricing fit the budget and provided great value, while another emphasized cost savings compared to hiring internally. Overall sentiment reflects satisfaction with the services provided relative to their costs, although there are some isolated negative experiences, which do not overshadow the majority of positive feedback regarding affordability and effectiveness.
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Kolkata, India

618 Kalikapur Road, Kolkata - 700099, West Bengal
Kolkata, India 700099
41 - 49

888-944-6618

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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

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Reviews mention Team players
Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship.

Data Entry & Contact Support for Marketing Company

5.0 Feb 9, 2021

Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team.
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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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Dumaguete, Philippines

2F DNJ Building, Real Street, Tabuc-tubig,
Dumaguete, Philippines 6200
151 - 200

480-771-3009

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Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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Reviews mention Accommodating
Clients consistently commend Staff Outsourcing Solutions for their accommodating nature, particularly in adapting to complex requirements and maintaining effective communication. One client highlighted their impressive response times and willingness to collaborate for desired outcomes, while another noted the seamless onboarding and adaptability of staff to their needs. Overall, the sentiment reflects a high level of satisfaction with the company's flexibility and customer-centric approach.

Sales Services for Travel Company

5.0 Dec 10, 2019

The most impressive thing is the ability to adapt to our requirements, as our account is quite complicated. Their response times are impressive and always work with us to get to the desired outcome.
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Customer Service Outsourcing for E-Commerce Facilitator

5.0 Nov 15, 2019

There was quite a first impression left by how fluent in English their employees could speak and type. They were quite adaptable to our needs as well.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000,000 + avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Footwear Company
4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
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More responsive than most other service providers

Staff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Telework PH

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Baliuag, Philippines

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Data Annotation Services

Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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Baliuag, Philippines

Baliuag
Baliuag, Philippines 3006
401 - 500

+1 833-853-9675

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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Davao City, Philippines

Services provided

40% Customer Service Outsourcing

40% Content Moderation Services

20% Call Center Services

Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Lisboa, Portugal

Rua Coronel Bento Roma, 4
Lisboa, Portugal 1700-120
401 - 500

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ND-KNOW SOLUTIONS

4.9 12 reviews

$1,000+

< $25 / hr

50 - 249

Davao City, Philippines

Services provided

20% Customer Service Outsourcing

35% Graphic Design

25% Video Production +2 services

10% IT Staff Augmentation

10% Web Design

ND-KNOW SOLUTIONS is a Customer Service BPO specializing in Customer Support Outsourcing. The company is praised for its professionalism, timeliness, and dedication, with 100% of reviewers noting their exceptional service and alignment with client values. Clients are optimistic about continued collaboration, highlighting their impressive ability to exceed expectations consistently.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Trade Show Services Company
5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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Las Vegas, Nevada (2) Orlando, Florida (1) Dallas, Texas (1) Santa Monica, California (1) Denver, Colorado (1) Windsor, Colorado (1) Hendersonville, North Carolina (1) Friendship, Wisconsin (1)

Davao City, Philippines

36-Whitehouse, Talomo Rd, Talomo Proper
Davao City, Philippines 8000
50 - 75

+63 920 7199726

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Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% HR Outsourcing

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
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Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Select Industry to see insights

Healthcare IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
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Manila, Philippines

5th Avenue, corner 25th St, Taguig, Metro Manila
Manila, Philippines
50 - 75

+639688559429

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MCVO Talent Outsourcing Services

4.9 11 reviews

$1,000+

< $25 / hr

50 - 249

Makati, Philippines

Services provided

10% Customer Service Outsourcing

30% Accounting

20% Back Office Outsourcing +3 services

20% Pay Per Click

10% Graphic Design

10% Web Development

MCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.

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Reviews mention Honest
Clients have consistently praised MCVO Talent Outsourcing Services for their honesty and integrity. One financial director noted their communication was excellent, stating, "They’re honest and always available." Similarly, a COO highlighted their straightforwardness, describing them as "very friendly, straight up, and honest people with integrity." Overall, the sentiment reflects a strong appreciation for their transparent approach and reliability, fostering trust in their services.

Staffing Services for Technology Manufacturing Company

5.0 Nov 30, 2021

They’re honest and always available. The follow-up is good; Cherry texts me nonstop to get a new headcount, which I enjoy. We typically communicate over email and Zoom.
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HR Services & Web Dev. for Child Daycare Provider

5.0 Nov 2, 2020

They're very friendly, straight up, and honest people with integrity. I think it's too early on, but for now, everything is going well.
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Industry Experience

MCVO Talent Outsourcing Services has demonstrated expertise across multiple sectors, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Consumer Products, IT Services, Automotive, and Education. Clients praise their effective recruitment strategies, cost efficiency, and responsive communication. Overall sentiment is positive, highlighting their reliability, adaptability, and quality of service, making them a strong fit particularly for businesses focused on operational efficiency and talent acquisition.
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Select Industry to see insights

Manufacturing Arts, entertainment & music Telecommunications Real estate Consumer Products Business services IT Services Automotive Education

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
MCVO Talent Outsourcing Services is praised for providing significant value for money, with clients noting substantial cost savings compared to local hiring. One client highlighted the ability to hire qualified candidates for a third of U.S. salaries, while another reported that the quality of work justified the investment, yielding excellent ROI. Overall sentiment indicates satisfaction with affordability and the quality of service, making them a preferred choice for outsourcing.
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Makati, Philippines

Unit 411 Melbourne Residences, 11 Sen. Gil Puyat Ave., Palanan
Makati, Philippines 1235
50 - 75

847-452-6550

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Concert 8 Solutions Inc.

3.5 3 reviews

Undisclosed

Undisclosed

50 - 249

Makati, Philippines

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Concert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.

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Industry Experience

Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry Media

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Average Project Cost Breakdown

Less than $10,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.
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Israel (1) Philippines (1) United States (1)

Makati, Philippines

Philippines Address: Ground Floor, Alco Building, 391 Sen. Gil J. Puyat Ave.
Makati, Philippines 1209
76 - 100

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STAFFVIRTUAL

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Mandaluyong City, Philippines

Services provided

10% Customer Service Outsourcing

26% Back Office Outsourcing

24% Call Center Services +3 services

20% Accounting

10% HR Consulting

10% Recruiting

STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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2 of 2 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Fitness Apparel Brand
5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
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Industry Experience

STAFFVIRTUAL has demonstrated expertise in the Wellness & Fitness and Beauty & Cosmetics industries, providing 24/7 customer support that significantly increased customer satisfaction by 25% in both sectors. Clients noted their project management excellence, adaptability to changing needs, and alignment with company values, which fostered a seamless service experience. Overall sentiment is highly positive, making STAFFVIRTUAL a suitable partner for businesses seeking enhanced customer engagement in these markets.
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Wellness & Fitness Beauty & Cosmetics

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United States (1) England (1)

Mandaluyong City, Philippines

Unit 3202, Robinsons Equitable Tower Corner Poveda Street, ADB Ave. Ortigas Center,
Mandaluyong City, Philippines 1605
501 - 750

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SuperStaff

4.8 9 reviews

$10,000+

< $25 / hr

250 - 999

Makati, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +5 services

15% Finance & Accounting Outsourcing (FAO)

10% Supply Chain Management

5% Content Moderation Services

5% Data Annotation Services

5% Procurement Support

SuperStaff is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company garners strong positive feedback, with commendations for rapid knowledge assimilation and professional management. While 92.4% client satisfaction reflects their commitment to quality improvement, some clients noted the need for enhanced technical guidance and training material alignment with real-world applications.

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Reviews mention Experienced
The overall sentiment regarding SuperStaff's experience is positive, highlighted by their professional handling of a 24-hour call service for CJ 4DPLEX. Clients praised the responsiveness of the team, noting they 'haven't missed messages from customers' and have 'responded to customer's messages right away.' The ability to hire staff swiftly and meet timelines was also commended. However, there are suggestions for improvement in utilizing idle time more effectively.

Call Center Services for Movie Content Creation Company

4.5 Oct 9, 2025

They are professional at running Call center with experienced agents, hired staff in a short period fo time. They also did their best to meet the timeline. I really appreciate that.
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0 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

BPO Services for Entertainment Company
4.0 — SuperStaff provides BPO services for an entertainment company. The team handles the front-line resolution center for routine and moderate issues and provides documentation for those that require Read more
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Industry Experience

SuperStaff has demonstrated expertise across the Arts, Entertainment & Music, Logistics & Supply Chain, and Information Technology sectors. Clients praised their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in logistics with improved dispatch performance and customer service. In the Arts sector, feedback highlighted their commitment to customer satisfaction and technical problem resolution. Overall, sentiment is positive, suggesting they are a strong fit for clients seeking reliable support in these industries.
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Select Industry to see insights

Logistics & Supply Chain Arts, entertainment & music

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Medellín, Colombia

Street 7D #43A-40. Offices: 7-11, Medellin
Medellín, Colombia 050022
101 - 150

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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards Magellan Solutions Outsourcing Inc, highlighting their dependability and efficiency in handling inbound services. One client noted that the provider's quick response and effective communication have significantly enhanced their productivity and allowed them to manage a higher volume of calls. Overall, the feedback indicates satisfaction with the service and a perception of value, as it addresses previously unanswered inquiries.

Calling System Services for Large Media Company

4.5 Aug 11, 2017

They have helped to make us more productive. They are dependable and efficient.
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Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
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Mandaluyong, Philippines

Summit One Tower, Mezzanine Floor, 530 Shaw Blvd.
Mandaluyong, Philippines 1552
501 - 750

1 800 371 6224

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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Quezon City, Philippines

Services provided

16% Customer Service Outsourcing

30% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3 services

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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Industry Experience

Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

Lahore, Pakistan

10th Floor, M.M. Towers, 28- A, Block K Gulberg-II, MM Aalam Road
Lahore, Pakistan 54000
21 - 30

+92 42 35817431

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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% IT Staff Augmentation

20% Staffing

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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Quezon City, Philippines

10th Ave. Araneta Center
Quezon City, Philippines 100-6390
76 - 100

+63 (02) 366-5123

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Konnektors

3.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Davao City, Philippines

Services provided

10% Customer Service Outsourcing

30% Email Marketing

15% Call Center Services +4 services

14% Back Office Outsourcing

11% Sales Outsourcing

10% Content Marketing

10% Social Media Marketing

Konnektors is a lead generation and sales process outsourcing company praised for its exceptional commitment to aligning project goals with client standards. Approximately 83% of reviews highlight their strong team management and seamless communication. They are recognized for their data-driven lead generation strategies and effective customer follow-ups, with 66% of reviewers noting their impressive professionalism and work ethics. However, some feedback suggests room for improvement in meeting initial setup timelines and ensuring the effectiveness of appointments.

See all 6 projects
Reviews mention Timely
Konnektors has received positive feedback regarding their timeliness and commitment to project goals. A client highlighted their 'outstanding commitment' and effective team management, which ensured seamless coordination and timely delivery of project components. The follow-up system was noted for its effectiveness, providing thoughtful and consistent engagement with potential customers. Overall, clients appreciate Konnektors' dedication to timely communication and efficient workflow, reinforcing their reputation as a reliable partner.

Web Dev & Lead Generation for Trading Co

4.5 Nov 15, 2024

The team prioritizes relationship-building and timely communication, enhancing customer trust and significantly increasing the chances of converting leads into long-term clients. Overall, Konnektors has been instrumental in driving growth and ensuring lead conversion through a holistic, effective approach. Their dedication to excellence in every step—be it team management, development, or customer follow-ups—makes them a valuable partner for any business looking to expand its market reach and client base.
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Industry Experience

Konnektors has garnered positive feedback across various industries, including Consumer Products & Services, Information Technology, Business Services, and Transportation. Clients commend their expertise in lead generation, appointment setting, and customer follow-ups, highlighting their effective communication and project management. Notably, in IT services and transportation, they demonstrated a strong ability to deliver high-quality leads and improve sales processes. Overall, sentiment is largely favorable, indicating a strong fit for clients seeking growth in these sectors.
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Consumer products & services Information technology Business services IT Services Transportation

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2)

What Clients Have Said
Konnektors is frequently praised for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality leads and effective services. One client stated, 'Good value for cost,' while another highlighted their 'excellent ROI' and seamless process. However, there was a contrasting experience where a client felt that expectations were not met, indicating a potential inconsistency in delivery. Overall, the sentiment regarding value and pricing is largely positive.
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Davao City, Philippines

3rd Fl., Unit 5,6 & 7, MetroLifestyle Bldg. Emilio Jacinto Ext.
Davao City, Philippines 8000
31 - 40

12109605424

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OptimumSource

3.9 4 reviews

$1,000+

< $25 / hr

50 - 249

Pasig, Philippines

Services provided

13% Customer Service Outsourcing

25% Back Office Outsourcing

24% Call Center Services +3 services

13% HR Outsourcing

13% Sales Outsourcing

12% Recruiting

OptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.

See all 4 projects

Industry Experience

OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human Resources

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.
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Kansas City, Missouri (1) Rock Island, Illinois (1) Brooklyn, New York (1) Oakmont, Pennsylvania (1)

Pasig, Philippines

Suite 2501, The Orient Square F. Ortigas Jr. Rd, Ortigas Center
Pasig, Philippines 1605
50 - 75

632.914.9999 x 136

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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

Quezon City, Philippines

Services provided

60% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

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Reviews mention Great team
The feedback from clients highlights PartnerHero as a great team, characterized by professionalism, friendliness, and effective communication. One client noted, 'Working with everyone in the team is a joy,' emphasizing the positive attitude of all members. Additionally, the client appreciated the balance of daily updates and weekly reports, which kept them informed without overwhelming them. Overall, the sentiment is overwhelmingly positive, with clients considering PartnerHero an incredible partner and integral to their operations.

Customer Support Services for SaaS Company

5.0 Feb 21, 2023

The attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. They are honestly an incredible partner, and wider team to work with.
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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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București, Romania

13 Strada Sevastopol
București, Romania
21 - 30

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Makati, Philippines

Services provided

45% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +3 services

10% Custom Software Development

5% AI Development

5% AR/VR Development

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Kingston, Jamaica

5 Courtney Walsh Drive
Kingston, Jamaica JMA AW08
1001 - 2000

+18766345461

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Tiburon Data LLC

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Taguig, Philippines

Services provided

10% Customer Service Outsourcing

20% Custom Software Development

20% IT Staff Augmentation +5 services

15% Call Center Services

10% Back Office Outsourcing

10% IT Managed Services

10% Mobile App Development

5% Web Development

Tiburon Data LLC is a midsize IT staff augmentation company. They specialize in IT staff augmentation and Custom Software Development and were established in 2011.
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Atlanta, GA

3033 Maple Drive Northeast
Atlanta, GA 30305
2 - 5

+1 (843) 699-3033

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Outsourced VA

Not yet reviewed

$10,000+

< $25 / hr

10 - 49

Iloilo City, Philippines

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Sales Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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Iloilo City, Philippines

480 Osmena St., Villa Arevalo
Iloilo City, Philippines 5000
6 - 9

+639278931175

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TSA Group

Not yet reviewed

$250,000+

$25 - $49 / hr

1,000 - 9,999

Pasay, Philippines

Services provided

65% Customer Service Outsourcing

20% Call Center Services

15% Sales Outsourcing

TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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West Perth, Australia

31 Troode Street, West Perth
West Perth, Australia 6005
201 - 250

+ 61.8.9217.7000

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Top Customer Support Services in the Philippines

List of the Top Philippines Customer Support Companies

Reviews mention Experienced

Content Mktg & Call Center Services for Cashback Gaming Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Call Center Services for Hotel Booking Software Company

Call Center Services for Resume Builder Website

Customer Service via Chat

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Industry Experience

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Reviews mention Adaptable

Staffing & Back-Office Outsourcing for E-Commerce Company

Back-Office Outsourcing for Organic Meal Delivery Firm

Reviewed 10 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Recruitment Services for Expense Management Software Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Service Outsourcing for GPS Pet Tracker Provider

Industry Experience

Select Industry to see insights

Boldr. is very responsive

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is responsive

Call Center Services for Mental Health Counseling Platform

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Trustworthy

Customer Service Outsourcing for SaaS Startup

Industry Experience

Select Industry to see insights

Reviewed 2 times in the past 6 months

Industry Experience

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Reviews mention Reasonable pricing

Recruiting Services for Education Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Customer Service & Sales Outsourcing for Water Filtration Co

Industry Experience

Select Industry to see insights

SPLACE BPO is very responsive

Reviews mention Flexible

Call Center Services for Hotel Booking Software Company

Call Center Services for Resume Builder Website

Customer Service via Chat

Industry Experience

Select Industry to see insights

Customer Service Outsourcing for Consumer Products Co

Industry Experience

Select Industry to see insights

Booth is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Industry Experience