Top Customer Support Services in the Philippines
15 Leaders 15 Contenders
179 Companies
List of the Top Philippines Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves PhilippinesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
Reviews mention Positive attitude
Mindy Support has received commendations for their positive attitude, with clients noting that their staff is always ready to help, even with tedious requests. One client highlighted the professionalism and politeness of the sales representative, as well as the proactive approach to feedback. Overall, the sentiment reflects a high level of satisfaction, with clients appreciating the team's willingness to assist and their constructive response to feedback.-
Customer Support for Interactive Gaming Platform
5.0 May 10, 2021The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated.
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1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology BeautyWas this helpful?
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$10,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Sales Outsourcing +1 service10% Finance & Accounting Outsourcing (FAO)Outsourced VA is a small Customer Service Outsourcing company. Established in 2009, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Lucena, Philippines
Services provided
15% Customer Service Outsourcing20% Call Center Services12% Data Annotation Services +8 services10% Sales Outsourcing7% AI Agents7% Back Office Outsourcing7% Content Moderation Services7% Finance & Accounting Outsourcing (FAO)5% Cybersecurity5% Generative AI5% IT Managed ServicesSee all 13 projectsUpstream BPO is a versatile business process outsourcing provider that offers services such as lead generation, customer service, and appointment setting. Across the reviews, 100% of clients highlighted their adaptability and effectiveness in managing overflow calls and improving lead targeting, with many noting their exceptional management and training. Approximately 80% of reviewers praised their strong communication and flexibility, while a small fraction (around 20%) acknowledged occasional areas for improvement that were swiftly addressed.
Industry Experience
Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.
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Consumer products & services Real estate Wellness & Fitness TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.Was this helpful?
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This provider is fluent in 7 languages:
- Cantonese
- English
- Filipino
- Hindi
- Mandarin
- Russian
- Urdu
This provider is available in 5 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Australia Central Time (ACT)
- Singapore Standard Time (SGT)
- Universal Coordinated Time (UTC)
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See All Locations (4)Lucena, Philippines
2nd floor, GC bldg Granja street Barangay
Lucena, Philippines 43011001 - 2000
+60327744041
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$250,000+$25 - $49 / hr1,000 - 9,999Pasay, Philippines
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Pasay, Philippines
14th Floor, Five E-Com Centre Building Harbor Drive, Mall of Asia Complex
Pasay, Philippines 1300501 - 750
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$5,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
20% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +4 services10% Sales Outsourcing5% IT Managed Services5% IT Staff Augmentation5% Social Media MarketingIn Mandaluyong, Philippines and Manila, Philippines, HSN Philippines, Inc. Is a phone answering service. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10,000+Bacolod, Philippines
Services provided
20% Customer Service Outsourcing65% Call Center Services15% Sales OutsourcingTranscom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bacolod, Philippines
Singcang-Airport
Bacolod, Philippines 6100501 - 750
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$250,000+Undisclosed10,000+Taguig, Philippines
Services provided
10% Customer Service Outsourcing10% AI Development10% Application Testing +7 services10% Blockchain10% Branding10% Call Center Services10% Custom Software Development10% Generative AI10% IT Managed Services10% Mobile App DevelopmentFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
Read moreSee All Locations (8)Taguig, Philippines
West, corner, 3030, 11th Floor, Bonifacio One Technology Tower, Rizal Drive, 1634 31st Street, Taguig
Taguig, Philippines 16342001 - 5000
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$1,000+$25 - $49 / hr50 - 249Taguig, Philippines
Services provided
30% Customer Service Outsourcing60% Call Center Services10% Business ConsultingOutsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10,000+Bacolod, Philippines
Services provided
35% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +3 services10% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)5% IT Managed ServicesUbiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
Read moreBacolod, Philippines
Ayala Malls Capitol Central, 2nd and 3rd Floors, Gatuslao Street, Bacolod City, 6100 Negros Occidental
Bacolod, Philippines 61001001 - 2000
See All Locations (13)Bacolod, Philippines
Negros First CyberCentre, Lacson Street and Hernaez Street, Bacolod City, 6100 Negros Occidental
Bacolod, Philippines 61001001 - 2000
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$1,000+< $25 / hr250 - 999Makati, Philippines
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +1 service10% Graphic DesignSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
See All Locations (4)Makati, Philippines
2210 Chino Roces Ave
Makati, Philippines 1233151 - 200
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UndisclosedUndisclosed1,000 - 9,999Iloilo City, Philippines
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
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$5,000+Undisclosed250 - 999Makati, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Finance & Accounting Outsourcing (FAO)Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
35% Customer Service Outsourcing40% Call Center Services25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Quezon City, Philippines
41 Commonwealth Avenue
Quezon City, Philippines 11271001 - 2000
+63 2 8952 9575
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$10,000+$25 - $49 / hr1,000 - 9,999Taytay, Philippines
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +1 service15% IT Managed ServicesQuantrics Enterprises Inc. Is a Taytay, Philippines-based Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Taguig, Philippines
Services provided
100% Customer Service OutsourcingHeadquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
Read moreSee All Locations (2)Taguig, Philippines
Level 9, Arthaland Century Pacific Tower, 30th Street corner 4th and 5th Avenues
Taguig, Philippines251 - 300
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
45% Customer Service Outsourcing32% Call Center Services18% Back Office Outsourcing +1 service5% TranscriptionAsia Premier One Source is a Customer Service Outsourcing company. Based in Makati, Philippines and Taguig, Philippines, the company offers Customer Service Outsourcing and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Manila, Philippines
Services provided
50% Customer Service Outsourcing40% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)Equicom Services, Inc., a Customer Service Outsourcing company, provides Customer Service Outsourcing and Back Office Outsourcing. The firm is in Manila, Philippines.
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$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Services provided
10% Customer Service Outsourcing60% Employer of Record (EOR) Services10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% HR OutsourcingKMC Solutions, an Employer of Record (EOR) Services company, was founded in 2010. The company offers Employer of Record (EOR) Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Angeles, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Sales Outsourcing20% StaffingEstablished in 2016, ShoreAgents is a call center. Located in Angeles, Philippines, the team provides Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr250 - 999Makati, Philippines
Services provided
15% Customer Service Outsourcing25% Recruitment Process Outsourcing20% Back Office Outsourcing +4 services10% Business Consulting10% HR Outsourcing10% Market Research10% Other Digital MarketingOne Outsource is a Recruitment Process Outsourcing company. In Makati, Philippines, their team offers Recruitment Process Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Ormoc, Philippines
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +2 services20% Sales Outsourcing20% StaffingVirtual Staffing Solutions, a Back Office Outsourcing company, specialize in Back Office Outsourcing and Accounting. They were launched in 2018.
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$25,000+< $25 / hr50 - 249Makati, Philippines
Services provided
34% Customer Service Outsourcing51% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)Visaya Knowledge Process Outsourcing Corporation, a Back Office Outsourcing company, was established in 2007. The agency specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Cebu City, Philippines
Services provided
15% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +6 services10% Building Security Services10% IT Managed Services10% Sales Outsourcing4% HR Outsourcing4% Staffing2% PEO/Employee LeasingAmeeratel is a Back Office Outsourcing company launched in 2012. The agency provides Back Office Outsourcing and Call Center Services, and is midsize.
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$1,000+< $25 / hr250 - 999Pasig, Philippines
Services provided
25% Customer Service Outsourcing25% Employer of Record (EOR) Services15% Sales Outsourcing +4 services10% Accounting10% Back Office Outsourcing10% Recruitment Process Outsourcing5% EngineeringAsiatel Outsourcing Ltd is a Customer Service Outsourcing company. The Hong Kong-based team provides Customer Service Outsourcing and Employer of Record (EOR) Services.
Read moreSee All Locations (2)Pasig, Philippines
U1907-1910 Hanston Square Bldg., San Miguel Avenue, Ortigas Center,
Pasig, Philippines 1605Was this helpful?
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office Outsourcing247 CSR is a phone answering service. The team specializes in Call Center Services and Back Office Outsourcing and is in Makati, Philippines and Batangas, Philippines.
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$1,000+< $25 / hr50 - 249General Santos City, Philippines
Services provided
10% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Call Center Services10% Family Law10% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% UX/UI Design10% Video Production10% Web DesignVirtualChampsGlobal is a web design company. In General Santos City, Philippines, the agency offers Web Design and UX/UI Design.
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UndisclosedUndisclosed250 - 999Pasig, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Recruitment Process Outsourcing20% StaffingISupport Worldwide is a telephone answering service. The Pasig, Philippines-based firm specializes in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Bacolod, Philippines
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +1 service10% Sales OutsourcingTripex Support is a telephone answering service located in Bacolod, Philippines. Established in 2022, the team specializes in Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Taguig, Philippines
Services provided
20% Customer Service Outsourcing24% Sales Outsourcing20% Back Office Outsourcing +3 services16% Call Center Services10% CRM Consulting and SI10% IT Strategy ConsultingSales Outsourcing company LaQuest Inc is located in Taguig, Philippines and New Delhi, India. The team focuses on Sales Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Data Annotation ServicesIn Makati, Philippines and Batangas, Philippines, LGK Solutions Philippines is a midsize answering service. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
20% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +12 services5% Accounting5% Affiliate Marketing5% Content Moderation Services5% Demand Generation Marketing5% Digital Strategy5% Graphic Design5% Other IT Consulting and SI5% Recruiting5% Recruitment Process Outsourcing5% Sales Outsourcing5% Social Media Marketing5% UX/UI DesignHelloConnect is a Customer Service Outsourcing company. Located in Taguig, Philippines and Quezon City, Philippines, their team provides Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+< $25 / hr10,000+Pasig, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +1 service10% Back Office OutsourcingSee all 16 projectsFusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.
Industry Experience
Fusion CX has demonstrated strong expertise across various industries, including Retail, Business Services, Hospitality & Leisure, Manufacturing, Telecommunications, Information Technology, and others. Clients praise their ability to enhance customer experience, streamline workflows, and reduce operational costs. In Retail and Business Services, feedback highlights impressive responsiveness and problem-solving skills. The Hospitality sector commends their efficiency in handling high call volumes, while Manufacturing clients appreciate their competitive pricing. Overall, the sentiment is overwhelmingly positive, indicating Fusion CX's ability to meet diverse industry needs effectively.
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Retail Business services Information technology IT Services Telecommunications Nonprofit Manufacturing Hospitality & leisureWas this helpful?
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See All Locations (22)Pasig, Philippines
601 & 602 Orient Square Bldg
Pasig, Philippines 1600301 - 400
02-5068932
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UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing25% Transcription +3 services15% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingMicroSourcing, a Back Office Outsourcing company, is headquartered in Taguig, Philippines and Lewisville, Texas. They offer Back Office Outsourcing and Transcription and were launched in 2004.
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +6 services15% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (3)Makati, Philippines
17th Floor, Frabelle Corporate Plaza 129 Bautista, Metro Manila
Makati, Philippines 1227201 - 250
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Undisclosed< $25 / hr10 - 49Dumaguete, Philippines
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +4 services15% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingSee all 4 projectsLambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.
Reviews mention Timely
Clients consistently praise Lambent Outsourcing for their timely delivery and responsiveness. One client noted that they 'always delivered on time' and 'pulled out the stops' when urgent tasks arose. The effective communication and dedication to meeting deadlines were highlighted as key strengths, contributing to a positive overall sentiment regarding their timeliness and project management capabilities.-
Web Design for Consulting Company
5.0 Nov 15, 2021They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
See All Locations (2)Dumaguete, Philippines
Villa Amada, Pulantubig
Dumaguete, Philippines 62001
+1-877-709-8939
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$1,000+< $25 / hr50 - 249Bacolod, Philippines
Services provided
35% Customer Service Outsourcing35% Call Center Services20% Back Office Outsourcing +1 service10% TranscriptionNext level IT Teleservices is a call center service. Based in Bacolod, Philippines and Philippines, the agency offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Makati City, Philippines
Services provided
20% Customer Service Outsourcing20% Content Moderation Services20% Data Annotation Services +4 services15% IT Staff Augmentation10% AI Consulting10% Back Office Outsourcing5% BlockchainBUNCH is a Content Moderation Services company headquartered in Makati City, Philippines. The team specializes in Content Moderation Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Malabon, Philippines
Services provided
20% Customer Service Outsourcing45% Warehousing & Distribution35% Product MarketingEastworld Sales Philippines is a Warehousing & Distribution company. The Malabon, Philippines-based team specializes in Warehousing & Distribution and Product Marketing.
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$10,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Services provided
15% Customer Service Outsourcing20% Accounting15% Architectural Design +4 services15% Back Office Outsourcing15% Call Center Services10% Engineering10% IT Staff AugmentationIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed250 - 999Iloilo City, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingAvatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Iloilo City, Philippines
corner stone, isa avenue,
Iloilo City, Philippines151 - 200
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$1,000+$25 - $49 / hr50 - 249Pasig, Philippines
Services provided
25% Customer Service Outsourcing65% Call Center Services10% HR ConsultingGlobalSky Call Center is a call center. Headquartered in Pasig, Philippines and Las Vegas, Nevada, the team offers Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr50 - 249Iloilo City, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingOneBPO is a call center launched in 2004. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Las Vegas, Nevada and Iloilo City, Philippines.
Read moreSee All Locations (2)Iloilo City, Philippines
Lopez Jaena Street
Iloilo City, Philippines 5000151 - 200
+1 844 560 8092
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$1,000+Undisclosed250 - 999Pasig, Philippines
Services provided
15% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
Read moreSee All Locations (2)Pasig, Philippines
1605 Doña Julia Vargas Avenue
Pasig, Philippines76 - 100
+632-8359-8142
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Undisclosed< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)5% IT Staff AugmentationFair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read moreSee All Locations (5)Davao City, Philippines
Metro LifeStyle Complex, F. Torres St.
Davao City, Philippines 8000751 - 1000
8885996516
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Undisclosed< $25 / hr50 - 249Calapan, Philippines
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingConsBeez Call Center Services is a phone answering service. The Calapan, Philippines-based firm was established in 2023. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Cebu City, Philippines
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Business Consulting +4 services5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Sales Outsourcing5% Web DevelopmentBack Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Clark Special Economic Zone, Philippines
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +4 services15% Finance & Accounting Outsourcing (FAO)15% HR Outsourcing15% Sales Outsourcing10% Content Writing ServicesThe Remote Group, a call center, was established in 2020. The midsize team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)25% Sales Outsourcing +2 services13% Back Office Outsourcing12% Call Center ServicesAxiem Corp., a Finance & Accounting Outsourcing (FAO) company, was established in 2013. They offers Finance & Accounting Outsourcing (FAO) and Sales Outsourcing.
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Undisclosed< $25 / hr50 - 249Muntinlupa, Philippines
Services provided
15% Customer Service Outsourcing20% Executive Search20% IT Managed Services +3 services20% IT Staff Augmentation15% Staffing10% Back Office OutsourcingStrategic Networks Inc. Is a midsize IT managed services company. Established in 2001, the team provides IT managed services and IT staff augmentation.
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$1,000+< $25 / hr250 - 999Dumaguete, Philippines
Services provided
15% Customer Service Outsourcing60% Call Center Services20% Back Office Outsourcing +3 services2% Finance & Accounting Outsourcing (FAO)2% Social Media Marketing1% TranscriptionSophi Outsourcing is a call center. The team focuses on Call Center Services and Back Office Outsourcing and is based in Dumaguete, Philippines and Cebu City, Philippines.
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List of the Top 15 Philippines Customer Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.9/40.018.2/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
37.1/40.020/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
36.7/40.018.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.7/40.016.4/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan De Oro City, Philippines
Ability to deliver
30.8/40.016/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.4/40.015/20 Reviews6.8/10 Clients & Experience9.6/10 Market PresenceService focus
18% Customer Service Outsourcing82% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
31.8/40.018.2/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.4/40.015.6/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.8/40.016.2/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
27.5/40.015.2/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Ability to deliver
32.9/40.018.4/20 Reviews7.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.3/40.016.4/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
29.1/40.018.4/20 Reviews2.3/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati City, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Davao City, Philippines
Ability to deliver
24.3/40.014.2/20 Reviews4.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
23.3/40.015.8/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
25.7/40.016/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
25.4/40.016/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other
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