Top Customer Support Services in the Philippines
157 Companies
List of the Top Philippines Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.-
Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Communicative
The sentiment regarding Helpware's communication is overwhelmingly positive. Clients consistently highlight their outstanding communication skills and the proactive approach taken by the team. For instance, one client noted, "Their communication skills are outstanding, and their project management process is good." Another remarked on Helpware's effectiveness in maintaining clarity, stating, "Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do." Overall, clients express high satisfaction with Helpware's communicative efforts.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. Their communication is impressive. The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do.
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Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient.
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Staff Augmentation for Marketing Agency
4.5 Feb 20, 2020We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (4)Kyiv, Ukraine
35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000401 - 500
UndisclosedUndisclosed1,000 - 9,999Serves PhilippinesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Puts the customer first
Mindy Support consistently prioritizes customer satisfaction, as highlighted by a client's experience of receiving exceptional guidance throughout the partnership. The client noted the company's impressive customer support, stating that they felt Mindy Support was always available to assist. This sentiment is reinforced by the smooth communication during contract negotiations and project requirements discussions, indicating a strong commitment to putting the customer first.-
Annotation Services for Computer Vision Startup
4.5 May 27, 2021They have really amazing customer support and they give the feeling to customers that they are always there for you.
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1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
See All Locations (1)Limassol, Cyprus
Gr Xenopoulou 17
Limassol, Cyprus 31062001 - 5000
+357 2503 0267
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)London , England
Space One, 1 Beadon Road
London , England W6 0EA21 - 30
+44 (0) 330 041 4804
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
Services provided
24% Customer Service Outsourcing20% Call Center Services15% Graphic Design +3 services15% Search Engine Optimization15% Social Media Marketing11% Back Office OutsourcingFilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)San Pedro, Philippines
Blk. 5 Lot 5 Maharlika Drive, United San Pedro Subd., San Antonio, San Pedro
San Pedro, Philippines 4023+632.801.6149
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$1,000+< $25 / hr250 - 999Hamilton, Canada
Services provided
15% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +2 services15% Application Management & Support15% Sales OutsourcingFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
Read moreSee All Locations (2)Hamilton, Canada
20 Hughson St. S Suite 600,
Hamilton, Canada L8N 2A1877.285.7052
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
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View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
See All Locations (19)Cheng Du Shi, China
Tianfu Software Park
Cheng Du Shi, China 6102132001 - 5000
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UndisclosedUndisclosed50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Custom Software Development25% IT Managed Services +3 services15% Accounting12% Back Office Outsourcing10% Web DesignWeSourcely is an Accounting company. Their team is headquartered in San Diego, California and Pasig, Philippines and specializes in Accounting and Custom Software Development.
Read moreSee All Locations (1)Pasig, Philippines
7B Belvedere Tower
Pasig, Philippines 1600 -
UndisclosedUndisclosed10,000+Managua, Nicaragua
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Accra, Ghana
Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
Accra, Ghana101 - 150
+ 233 54 012 89 88
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% IT Managed ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
Read moreSee All Locations (2)Toronto, Canada
251 Attwell Drive,
Toronto, Canada M9W 7G2151 - 200
416.503-1800
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List of the Top 15 Philippines Customer Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan de Oro, Philippines
Ability to deliver
29.7/40.014.8/20 Reviews7.6/10 Clients & Experience7.3/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.3/40.017/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.5/40.015.8/20 Reviews6/10 Clients & Experience8.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.5/40.016.6/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
30.2/40.016.2/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
23.4/40.014.4/20 Reviews4.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.5/40.016.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
25.8/40.016.4/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other
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