Top Customer Support Services in the Philippines
160 Companies
List of the Top Philippines Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves PhilippinesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Efficient
The overall sentiment regarding efficiency in Mindy Support's services is highly positive. Clients noted the 'seamless onboarding process' and 'well-organized project management' as key strengths. One client highlighted their 'quick and clear communication,' while another praised the 'highly efficient operators' provided for cell tracking projects. Overall, Mindy Support's ability to deliver on time and adapt to client needs contributed significantly to their reputation for efficiency, making them a reliable partner for various projects.-
Call Center Services for Software Company
5.0 Jun 21, 2024They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
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Cell Tracking for Research Institute
4.5 Dec 15, 2021Communication between teams is good despite working remotely. We have always received the results quickly. They provided highly efficient operators at a profitable price.
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Annotation Assistance for Video Game Developer
5.0 Dec 9, 2021Very efficient. The communication between our two teams is clear and open. The quality of the work accomplished and the rapidity with which the project was completed.
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Customer Service Outsourcing for Car Rental Company
4.5 Feb 26, 2025Always present and on time efficient. Mindy Support provides excellent customer support service for several of our products and services.
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1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
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$1,000+Undisclosed250 - 999Serves PhilippinesServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 60 projectsTop Customer Service is a customer support outsourcing company that specializes in enhancing client communication and improving customer service processes. With over 90% of reviews highlighting their professionalism, responsiveness, and ability to deliver on time, they have consistently helped businesses achieve faster response times and increased client satisfaction. Their tailored solutions and strategic approach effectively address diverse industry needs, from BPO services to call center solutions.
Reviews mention Great team
Clients have consistently praised Top Customer Service for their impressive team dynamics and adaptability. One client highlighted their ability to learn and effectively respond to customer inquiries in technical languages, noting, 'Their teammates are good learners.' Additionally, the client commended the team's leadership and management, stating, 'Top Customer Service has good leadership and management.' Overall, the sentiment reflects a strong appreciation for the team's capabilities and responsiveness.-
Customer Service Outsourcing for Software Development Co
5.0 Jun 30, 2025We manage the project in-house. Top Customer Service team lead is always available and delivers our requests. We speak with him once a month and have a meeting where he gives us a detailed overview of what they've done. Top Customer Service's teammates are good learners. They've learned about the languages we work with and can respond to our customers' inquiries.
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19 of 19 reviews are 5 stars11 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
Recent reviews of Top Customer Service indicate a strong overall sentiment, with clients praising their professionalism and responsiveness. Specific feedback highlights improvements in response times and client satisfaction across various sectors, including construction and legal services. Notable comments include the effectiveness of their structured communication processes and adaptability to client needs. However, some clients suggested that increased ongoing support post-implementation could enhance long-term outcomes, though overall experiences were positive.Was this helpful?
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See All Locations (2)London, England
40 Wenlock Road MASBROUGH STREET
London, England N1 7GH101 - 150
8889730077
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Mandaluyong, Philippines
Worldwide Corporate Plaza 3rd Floor, Shaw Blvd
Mandaluyong, Philippines 1552101 - 150
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$1,000+$25 - $49 / hr50 - 249Makati, Philippines
Services provided
10% Customer Service Outsourcing20% Accounting20% Web Development +4 services15% Back Office Outsourcing15% Sales Outsourcing10% Call Center Services10% Graphic DesignQuinn Data Facilities, Inc is an Accounting company. The Makati, Philippines-based firm was launched in 2007. Their team provides Accounting and Web Development.
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingPepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
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$100,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +1 service10% Finance & Accounting Outsourcing (FAO)Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Muntinlupa, Philippines
Plaza D, Northgate Cyberzone 5th Floor, Firstsource Building, Filinvest Alabang
Muntinlupa, Philippines 178176 - 100
+63 2 858 2000
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
Services provided
24% Customer Service Outsourcing20% Call Center Services15% Graphic Design +3 services15% Search Engine Optimization15% Social Media Marketing11% Back Office OutsourcingFilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Lungsod ng Cebu, Philippines
Services provided
15% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +2 services15% Application Management & Support15% Sales OutsourcingFounded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.
Read moreSee All Locations (2)Lungsod ng Cebu, Philippines
15th Floor, I.T. Tower Cebu Business Park,
Lungsod ng Cebu, Philippines877.285.7052
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$50,000+< $25 / hr10,000+Taguig, Philippines
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +1 service10% CRM Consulting and SISee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention Great team
The sentiment regarding Welsend's team is overwhelmingly positive, with clients highlighting their professionalism, operational efficiency, and dedication. One client noted the team as 'lovely, tireless, brave, patient, and passionate,' emphasizing their commitment to service and care for the community. The client appreciates the team's willingness to contribute and their sense of responsibility, despite recognizing challenges in retaining talent. Overall, Welsend's team is viewed as a valuable extension of their operations.-
Call Center Services for Government Hotline Team
5.0 Mar 4, 2022These are a team of lovely, tireless, brave, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
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Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
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Taguig, Philippines
Upper McKinley Road
Taguig, Philippines21 - 30
See All Locations (19)Taguig, Philippines
24 Upper McKinley Hill
Taguig, Philippines 1634101 - 150
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UndisclosedUndisclosed50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Custom Software Development25% IT Managed Services +3 services15% Accounting12% Back Office Outsourcing10% Web DesignWeSourcely is an Accounting company. Their team is headquartered in San Diego, California and Pasig, Philippines and specializes in Accounting and Custom Software Development.
Read moreSee All Locations (1)Pasig, Philippines
7B Belvedere Tower
Pasig, Philippines 1600Was this helpful?
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UndisclosedUndisclosed10,000+Pasay, Philippines
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (47)Pasay, Philippines
Macapagal Avenue, Mall of Asia Complex, Pasay City
Pasay, Philippines 1300301 - 400
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% IT Managed ServicesLaunched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
Read moreSee All Locations (2)Pasig, Philippines
10 Brixton Technology Center Brixton Street Brgy Kapitolyo
Pasig, Philippines 1600Was this helpful?
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 Philippines Customer Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39.6/40.020/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
34.8/40.015.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Long Beach, CA
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
32.4/40.018.8/20 Reviews4.4/10 Clients & Experience9.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr1,000 - 9,999Houston, TX
Ability to deliver
29.7/40.014.8/20 Reviews7.6/10 Clients & Experience7.3/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.6/40.015.8/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
28/40.015.6/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Dipolog City, Philippines
Ability to deliver
33.1/40.018.6/20 Reviews7.9/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
31.3/40.016.4/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr50 - 249Kingston, Jamaica
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Las Vegas, NV
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.7/40.019/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr1,000 - 9,999San Diego, CA
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scotch Plains, NJ
Ability to deliver
23.4/40.014.4/20 Reviews4.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Phoenix, AZ
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.5/40.016.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
25.8/40.016.4/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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