Backoffice Pro (BOP) is an offshore outsourcing company that provides a variety of business process outsourcing (BPO) services to companies across the globe. Recognizing the increasing need for efficient, high-quality back-office functions, BOP aims to help businesses focus on their core operations while they take care of the rest.
Our services cover a wide range of back-office operations, including data management, market research, engineering services, finance and accounting, and multimedia and design. Each service is tailored to the specific needs of the client and is delivered by a team of dedicated professionals, ensuring the highest quality outcomes.
Data management services at BOP include data entry, data conversion, data processing, data mining, and data cleansing. The company understands the importance of accurate data in decision-making processes and thus provides thorough and precise data management solutions.
Market research services offered by BOP are designed to help businesses gain valuable insights into their market, customers, and competitors. They conduct comprehensive research to provide detailed reports on market trends, customer behavior, and competitor analysis.
BOP also offers engineering services, which cover areas like civil engineering, architectural design, structural engineering, and mechanical engineering. This service aims to assist businesses in developing efficient and cost-effective designs and plans.
Finance and accounting services at BOP include bookkeeping, accounts payable and receivable, payroll processing, financial analysis, and tax preparation. These services aim to provide businesses with accurate financial data and insights, aiding them in making informed financial decisions.
The multimedia and design services provided by BOP cover areas like graphic design, animation, video editing, and photo editing. These services aim to enhance the visual appeal of a business’s promotional materials, thus improving its brand image.
"Their disciplined process management and consistent quality checks enable us to scale output reliably."
Jan 16, 2026
Sales Manager, Photo Editing Outsourcing
Norah Jones
Verified
Business services
United States
501-1,000 Employees
Online Review
Verified
Backoffice Pro provides back-office support for a photo editing company. The team is responsible for offering image processing support, workflow management, quality checks, and turnaround coordination.
Backoffice Pro's work has improved the client's turnaround time by 25% to 30%, reduced rework rates by 20%, and increased delivery SLA adherence to more than 95%. The team has structured and reliable project management. Backoffice Pro's ability to understand production workflows stands out.
BACKGROUND
Introduce your business and what you do there.
I’m the sales manager of Photo Editing Outsourcing, a trusted outsourcing partner for professional photo and video editing services to photographers.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Backoffice Pro?
We needed to streamline and scale our image processing workflows to reduce turnaround time and operational bottlenecks. We wanted to free our team to focus on core photo editing services and client delivery while improving consistency and quality.
SOLUTION
What was the scope of their involvement?
Backoffice Pro handles end-to-end back-office support for us, including image processing support, workflow management, quality checks, and turnaround coordination. They primarily support high-volume e-commerce product images, real estate photos, and fashion/lifestyle visuals, handling tasks such as basic retouching, background cleanup, and formatting as per guidelines. Within the workflow, they manage job allocation, turnaround tracking, and first-level quality checks to ensure consistency before final delivery.
What is the team composition?
We work with 6-10 teammates from Backoffice Pro.
How did you come to work with Backoffice Pro?
We found them through an online search.
What is the status of this engagement?
We started working with them in March 2025, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Backoffice Pro’s work has resulted in faster turnaround times, improved output consistency, and smoother workflow management, enabling us to handle higher image volumes without increasing internal overhead. We’ve also seen reduced rework rates and more predictable delivery SLAs, directly supporting client satisfaction and retention.After onboarding Backoffice Pro, our average turnaround time has improved by approximately 25%–30%, while our rework rates have dropped by around 20% due to the structured first-level quality checks. Our delivery SLA adherence has increased to more than 95%, even during high-volume production periods.
How did Backoffice Pro perform from a project management standpoint?
Backoffice Pro’s project management is structured and reliable, with clear ownership of tasks and proactive communication throughout the workflow. They consistently deliver on time and meet agreed SLAs, even during periods of increased production volume. We communicate via virtual meetings.
What did you find most impressive about them?
What stands out most about Backoffice Pro is their ability to quickly understand our production workflows and integrate seamlessly without disruption. Their disciplined process management and consistent quality checks enable us to scale output reliably while maintaining delivery timelines.
Are there any areas they could improve?
While their overall execution is strong, earlier visibility into capacity planning during sudden volume spikes would help us forecast workloads more proactively. A slightly more detailed performance reporting cadence could also add additional transparency at scale.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Our Story
At Backoffice Pro, our team stands out through a clear vision, strong values, and a client-first mindset. Our mission is to deliver reliable, cost-effective back-office solutions that help businesses operate efficiently and scale with confidence. Guided by integrity, quality, and accountability, our skilled professionals work as an extension of your team—combining expertise, agility, and continuous improvement to deliver consistent, measurable results.
Locations (1)
116 Village BoulevardPrinceton, NJ,
United States08540
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