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Our Talent | Your Team

Innovature BPO (Innovature Consulting Company Limited) is a Vietnam-based diverse, qualified and dedicated team that works 24 hours per day to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Ho Chi Minh City, Vietnam
  • Year founded
    Founded 2015
  • Languages
  • Timezones

7 Languages that we service

  • English
  • Mandarin
  • Japanese
  • Spanish
  • Korean
  • French
  • Vietnamese

5 Timezones that we service

CST
Central Standard Time (CST)
ACT
Australia Central Time (ACT)
PST
Pacific Standard Time (PST)
SGT
Singapore Standard Time (SGT)
VST
Vietnam Standard Time (VST)

2 Locations

  • Ho Chi Minh City , Vietnam
  • Cebu City , Philippines
No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Innovature BPO is noted for its cost-effectiveness and value for money, fitting clients' budgets well. Reviews highlight responsive communication and timely delivery, with no specific project costs or client sizes mentioned.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 4 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Innovature BPO Review Insights

    Overall Review Rating

    4.8
    • Quality 4.4
    • Schedule 5.0
    • Cost 4.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Great Customer Service

      The company is praised for its customer service, with clients highlighting the team's willingness to accommodate needs and provide excellent support throughout the project lifecycle.

    • Effective Cost Management

      Innovature Consulting Company Limited is praised for offering cost-effective services that fit within clients' budgets. This affordability is highlighted as a key reason for choosing their services over competitors.

    • Areas for Improvement

      While generally positive, one review mentions occasional miscommunications. However, these are not frequent enough to affect the overall satisfaction with Innovature's services.

    • High-Quality Service

      Innovature is noted for providing high-quality services, including customer service support, photography retouching, and content editing, which meet or exceed client expectations.

    • Adaptable and Professional Team

      Clients find Innovature’s team to be highly educated, adaptable, and professional in handling various tasks, enhancing business operations and processes efficiently.

    • Strong Communication Skills

      Clients commend Innovature for their excellent communication skills. They consistently update clients and are responsive to inquiries, accommodating deadlines and providing heads-ups when necessary.

    Innovature BPO Reviews

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    All Filters

    Content Editing for Global Marketing Services Provider

    • Document Digitization & Management Logo
    • Less than $10,000
    • Jan. - Oct. 2022
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I was pleased with the results of our engagement."

    Project Manager, Global Marketing Services Provider
    Anonymous
    • Advertising & marketing
    • Kuala Lumpur, Malaysia
    • 501-1,000 Employees
    • Online Review 
    • Verified

    A global marketing services provider tapped Innovature BPO for content writing support. The team was tasked with editing over 30 marketing documents and assets.

    Customer Service Outsourcing for Insurance Company

    • Back Office Outsourcing Customer Service Outsourcing
    • Less than $10,000
    • May 2024 - May 2036
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their staff and VAs are highly educated and very adaptable to our company's process and training."

    Principal Agent, Advantage Insurance PLLC
    John Nguyen
    • Insurance
    • Phoenix, Arizona
    • 11-50 Employees
    • Online Review 
    • Verified

    Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance documents.

    Retouching Services for Consumer Products Company

    • Advertising Branding Ecommerce Marketing Graphic Design Other Design Product Marketing
    • $10,000 to $49,999
    • Jan. 2022 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They have great communication skills and customer service."

    Digital Asset & Photography Manager, Consumer Products Firm
    Anonymous
    • Consumer Products
    • Cincinnati, Ohio
    • 5,001-10,000 Employees
    • Online Review 
    • Verified

    Innovature BPO provides ongoing retouching services for a consumer products company. The team is responsible for basic retoucheding, sending to white background, creating clipping paths for images.

    Accounting & Call Center for Consumer Products Company

    • Accounting Call Center Services Financial Advising & Planning Video Production
    • Less than $10,000
    • Oct. 2022 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They're responsive and willing to adapt to the changes in the scope."

    CEO, Consumer Products Company
    Anonymous
    • Consumer Products
    • Vietnam
    • 11-50 Employees
    • Online Review 

    Innovature BPO provides accounting and call center services for a consumer products company. They're tasked with handling the client's bookkeeping and tax processes and inbound and outbound calls.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    3
    Overall Review Rating
    4.8
    Source
    Clutch
    Last Updated
    January 12, 2025
    Business Entity
    Business Entity Name Cong Ty Trach Nhiem Huu Han Tu Van Innovature (Innovature Consulting Company Limited)
    Source Vietnam Ministry of Planning and Investment
    Jurisdiction of Formation Vietnam
    Date of Formation September 12, 2014
    Status Active
    Last Updated August 6, 2024
    ID 0312924871
    Credit Report Results
    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (2)

    101 - 150

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