Top Customer Support Services in the Philippines
157 Companies
List of the Top Philippines Customer Support Companies
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves PhilippinesServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.-
Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
5.0 Aug 7, 2024Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Administrative and Internal Support for Strategy Consultancy
5.0 Oct 23, 2019Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
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Mkt Research & CRM Administration for Financial Services Co
4.0 Oct 23, 2019We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves PhilippinesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Reasonable pricing
Clients consistently express satisfaction with Mindy Support's reasonable pricing. One reviewer highlighted their 'profitable price' for efficient operators, while another noted the 'best price for the same services' compared to competitors. Additionally, a client appreciated the straightforward cost structure, which facilitated planning and budgeting. Overall, the sentiment surrounding pricing is overwhelmingly positive, indicating that clients perceive excellent value for the quality of services received.-
Cell Tracking for Research Institute
4.5 Dec 15, 2021They provided highly efficient operators at a profitable price.
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Annotation Service for AI Development Company
5.0 Dec 14, 2021Good project execution, quality and cost efficiency relative to other vendors.
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BPO for Consumer Goods Marketplace
5.0 Jun 16, 2020The price is something that we checked during the selection process, and Mindy Support had the best price for the same services that other vendors offered. This is definitely a strength for them.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback on Mindy Support has been largely positive, highlighting their effective handling of customer experience in multiple languages. A VP from IL MAKIAGE noted a 20-30% increase in ticket resolution and praised the team's flexibility and helpfulness. However, challenges in staffing for new languages and maintaining service quality were mentioned, indicating areas for improvement. Overall, clients appreciate the partnership and operational capabilities of Mindy Support.Was this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
See All Locations (1)Limassol, Cyprus
Gr Xenopoulou 17
Limassol, Cyprus 31062001 - 5000
+357 2503 0267
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$1,000+< $25 / hr10 - 49Pasig, Philippines
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +1 service25% StaffingCall center WinSolutions Corporation focuses on Call Center Services and Customer Service Outsourcing. They were founded in 2014.
Read moreSee All Locations (1)Pasig, Philippines
21st Floor, Hanston Square Bldg., #17 San Miguel Ave, Ortigas C
Pasig, Philippines 160541 - 49
12138251076
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$1,000+< $25 / hr10 - 49Quezon City, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales Outsourcing41 Globl, a phone answering service, is in Quezon City, Philippines. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2023.
Read moreSee All Locations (1)Quezon City, Philippines
108 Panay Avenue
Quezon City, Philippines 110341 - 49
+1(201)257-9183
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Undisclosed< $25 / hr50 - 249Cebu City, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingPhilmore Virtual Support Services Inc is a Cebu City, Philippines-based call center. They offer Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (3)Toledo City, Philippines
M BARBA ST. BRGY POBLACION TOLEDO CITY
Toledo City, Philippines 603831 - 40
+639260080226
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$1,000+< $25 / hr50 - 249Dumaguete City, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingEstablished in 2019, VORTEX BPO OPC, a midsize answering service company, is in Dumaguete City, Philippines. Their team focuses on Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Dumaguete City, Philippines
Negros Crown Building, Corner Real St. & EJ Blanco Dr., Daro, Dumaguete City, Philippines
Dumaguete City, Philippines 6200151 - 200
61480802953
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$1,000+< $25 / hr2 - 9Davao City, Philippines
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% Finance & Accounting Outsourcing (FAO)15% Digital Strategy10% Financial ConsultingBusiness Consulting company Amazigra Business Solution was launched in 2018. The agency focuses on Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (1)Davao City, Philippines
Door No. 1 Ground Floor Manuel Morales Bldg. JP Laurel Street Bajada
Davao City, Philippines 80006 - 9
(082) -235 7498
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$10,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Call Center Services20% Data Annotation ServicesBusiness Consulting company CS Proz Inc. Provides Business Consulting and Call Center Services. They were launched in 2020.
Read moreSee All Locations (1)Pasig, Philippines
Doña Julia Vargas Avenue
Pasig, Philippines 1605101 - 150
09063327664
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$50,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingTelephone answering service Leveredge Solutions is located in Iloilo City, Philippines. They specialize in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Iloilo City, Philippines
Jose P Laurel Street
Iloilo City, Philippines 202031 - 40
+639283776006
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$1,000+< $25 / hr10,000+Pasig, Philippines
Services provided
40% Customer Service Outsourcing60% Call Center ServicesStartek is an answering service. The Kingston, Jamaica-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (3)Kingston, Jamaica
63-65 Knutsford Blvd.
Kingston, Jamaica101 - 150
876.764.0000
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$1,000+$25 - $49 / hr250 - 999Cebu City, Philippines
Services provided
50% Customer Service Outsourcing50% Call Center ServicesTele-net Corporation is a Shinjuku City, Japan-based phone answering service and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Cebu City, Philippines
5/F GAGFA IT CENTER, F. Cabahug Street, Kasambagan
Cebu City, Philippines 600050 - 75
+63.32.260.7222
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% HR Outsourcing20% Recruitment Process OutsourcingWAGMI Solutions, a telephone answering service, is located in Makati, Philippines. They specialize in Call Center Services and Back Office Outsourcing and were established in 2021.
Read moreSee All Locations (1)Makati, Philippines
Rockwell Drive
Makati, Philippines21 - 30
+639760130488
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
20% Customer Service Outsourcing20% BI & Big Data Consulting & SI20% Call Center Services +2 services20% Cybersecurity20% Mobile App DevelopmentOutsourced Dynamic Network Solutions Inc. Is a big data analytics company. They focus on BI & big data consulting & SI and Cybersecurity and were established in 2023.
Read moreSee All Locations (1)Pasig, Philippines
Strata 2000 San Antonio Ortigas Center
Pasig, Philippines 1605151 - 200
+639279665556
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$10,000+$25 - $49 / hr50 - 249Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% HR Consulting20% Sales OutsourcingPoseidon BPO is a phone answering service. In Davao City, Philippines, their midsize team offers Call Center Services and Back Office Outsourcing. The company was launched in 2020.
Read moreSee All Locations (1)Davao City, Philippines
93 Emilio Jacinto Street
Davao City, Philippines 8000101 - 150
+12532691300
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$5,000+< $25 / hr50 - 249Cebu City, Philippines
Services provided
20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Financial Advising & Planning +2 services20% Fractional CFO Services20% HR OutsourcingAccel4U Business Solutions Inc. Is a Finance & Accounting Outsourcing (FAO) company founded in 2024. The company focuses on Finance & Accounting Outsourcing (FAO) and Financial Advising & Planning.
Read moreSee All Locations (1)Cebu City, Philippines
Unit 601, PDI Building, Gov. M. Cuenco Avenue, Corner J. Panis Street, Kasambagan, Cebu-City, Cebu, Philippines 6000
Cebu City, Philippines 600031 - 40
+1 (469) 902-4678
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$1,000+Undisclosed50 - 249Davao City, Philippines
Services provided
10% Customer Service Outsourcing15% Search Engine Optimization10% Back Office Outsourcing +8 services10% Call Center Services10% Content Marketing10% Email Marketing10% Social Media Marketing10% Web Development5% Graphic Design5% UX/UI Design5% Web DesignKKC Outsourcing Corporation, a SEO company, was established in 2018. They offers Search Engine Optimization and Back Office Outsourcing.
Read moreSee All Locations (1)Davao City, Philippines
58 F. Iñigo Street
Davao City, Philippines 800076 - 100
+1 833 552 2677
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$1,000+< $25 / hr50 - 249Bacolod, Philippines
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +6 services20% Finance & Accounting Outsourcing (FAO)10% Accounting5% Direct Marketing5% HR Outsourcing3% Staffing2% RecruitingAffordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Bacolod, Philippines
3rd Floor Vision Square, Corner 21st St. & San Agustin Drive
Bacolod, Philippines 610031 - 40
1300139482
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$1,000+< $25 / hr250 - 999Lucena, Philippines
Services provided
10% Customer Service Outsourcing40% Call Center Services30% Back Office Outsourcing +1 service20% Sales OutsourcingLocated in Lucena, Philippines, Upstream BPO Inc is a midsize telephone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Lucena, Philippines
2nd floor, GC bldg Granja street Barangay
Lucena, Philippines 4301201 - 250
+63427853708
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$1,000+< $25 / hr250 - 999Mandaue, Philippines
Services provided
10% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +7 services10% Business Consulting10% Call Center Services10% Graphic Design10% Market Research10% Product Design10% Sales Outsourcing10% Video ProductionHomeSourced Inc is a Market Research company. They are in Mandaue, Philippines and have midsize team of experts. Their services include Market Research and Product Design.
Read moreSee All Locations (1)Mandaue, Philippines
5F & 10F The Space A.S. Fortuna St., Banilad,
Mandaue, Philippines 6014401 - 500
+639917768730
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$5,000+< $25 / hr50 - 249Mandaue City, Philippines
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +5 services15% IT Staff Augmentation15% Sales Outsourcing5% Other Digital Marketing5% Search Engine Optimization5% Social Media MarketingContact Center Solutions PH is a Back Office Outsourcing company. The Mandaue City, Philippines-based team specializes in Back Office Outsourcing and HR Outsourcing.
Read moreSee All Locations (1)Mandaue City, Philippines
4th Floor Copenhagen East Residence, Mandaue City, Cebu, Philippines
Mandaue City, Philippines 601450 - 75
+ 646-887-9005
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$1,000+Undisclosed2 - 9Pasig, Philippines
Services provided
25% Customer Service Outsourcing25% Accounting25% Back Office Outsourcing +1 service25% Document Digitization & ManagementTalent Guys is a Back Office Outsourcing company. The Pasig, Philippines-based firm was established in 2024. Their services include Back Office Outsourcing and Accounting.
Read moreSee All Locations (1)Pasig, Philippines
130 Sampaguita Street
Pasig, Philippines 16042 - 5
+639175018562
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$5,000+< $25 / hr50 - 249Davao City, Philippines
Services provided
10% Customer Service Outsourcing25% Conversion Optimization25% Direct Marketing +2 services25% Email Marketing15% Back Office OutsourcingSDT CORE INC is a Conversion Optimization company. The Davao City, Philippines-based company was launched in 2012. Their services include Conversion Optimization and Email Marketing.
Read moreSee All Locations (1)Davao City, Philippines
2F Pacheco Bldg, 90 Elpidio Quirino Ave
Davao City, Philippines 800076 - 100
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$1,000+Undisclosed10 - 49General Santos City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% StaffingEstablished in 2023, ESP Solutions LLC is a small Atlanta, Georgia-based call center company. Their team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Atlanta, GA
1669 Adelia Place Northeast
Atlanta, GA 303291
+1 (678) 608-3355
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Undisclosed< $25 / hr10 - 49Talisay, Philippines
Services provided
20% Customer Service Outsourcing20% Accounting20% Audio Production +2 services20% Email Marketing20% IT Managed ServicesBusiness Admin Pro is an Email Marketing company located in Talisay, Philippines. They offer Email Marketing and IT managed services and were established in 2023.
Read moreSee All Locations (1)Talisay, Philippines
Dawis Road
Talisay, Philippines6 - 9
09976316015
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$1,000+< $25 / hr10 - 49Iloilo City, Philippines
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Sales Outsourcing +1 service20% Call Center ServicesSmall Back Office Outsourcing company Reytech Telco Services, is in Iloilo City, Philippines. Their services include Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (1)Iloilo City, Philippines
Datsan Building, Brgy. Buntatala, Jaro, Iloilo City
Iloilo City, Philippines 500031 - 40
+639177176212
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UndisclosedUndisclosed10 - 49Angeles, Philippines
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Social Media Marketing +5 services15% Accounting15% Call Center Services10% Finance & Accounting Outsourcing (FAO)5% Mobile App Development5% Web DesignOutsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
Read moreSee All Locations (2)Angeles, Philippines
Unit 1, 2nd Floor, Northwalk Shopping Complex, 8 MA Roxas Highway
Angeles, Philippines 200950 - 75
07 5613 2325
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$5,000+$25 - $49 / hr250 - 999Plaridel, Philippines
Services provided
10% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +5 services10% HR Outsourcing10% Language Interpretation10% Recruiting10% Sales Outsourcing10% Talent RepresentationGlobalFlow Solutions is an answering service. Based in Plaridel, Philippines, the company was established in 2024. Their team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (1)Plaridel, Philippines
Unit S01, Primark Town Center, Cagayan Valley Road
Plaridel, Philippines 3004151 - 200
+639075150255
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$1,000+< $25 / hr2 - 9Bacolod, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +3 services20% Email Marketing10% Sales Outsourcing10% Social Media MarketingTala Agency is a small Urbandale, Iowa-based Email Marketing company. The team specializes in Email Marketing and Business Consulting.
Read moreSee All Locations (2)Urbandale, IA
4141 114th Street
Urbandale, IA 503222 - 5
+15153370602
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$1,000+$25 - $49 / hr50 - 249Pasig, Philippines
Services provided
44% Customer Service Outsourcing16% Call Center Services15% HR Consulting +2 services15% Transcription10% Sales OutsourcingTactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Pasig, Philippines
Unit 4B, JMT Condo, ADB Avenue, Ortigas Center
Pasig, Philippines 160531 - 40
+63.935.789.4250
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$1,000+< $25 / hr10 - 49Santa Maria, Philippines
Services provided
16% Customer Service Outsourcing30% Call Center Services14% Back Office Outsourcing +5 services10% HR Outsourcing10% Recruiting10% Sales Outsourcing5% Other Marketing5% Web DesignRemote Center is a small call center company founded in 2021. Their team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Santa Maria, Philippines
Bunducan
Santa Maria, Philippines 301841 - 49
09285874178
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UndisclosedUndisclosed10 - 49Lungsod Quezon, Philippines
Services provided
10% Customer Service Outsourcing10% AR/VR Development10% Advertising +7 services10% Branding10% Graphic Design10% IT Managed Services10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentPanoptik Digital is an Advertising company. The company is headquartered in Colorado Springs, Colorado and Lungsod Quezon, Philippines. Their services include Advertising and Branding.
Read moreSee All Locations (2)Colorado Springs, CO
6050 Stetson Hills Blvd. Suite 150 Colorado Springs, CO 80923
Colorado Springs, CO 8092310 - 15
+1 (719) 210 7488
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$1,000+< $25 / hr50 - 249Baguio, Philippines
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +2 services25% Transcription15% Sales OutsourcingSee all 1 projectsSynerG specializes in UI and UX design, delivering scalable and user-friendly solutions for both operating systems. Clients consistently praise their professionalism, timely responses, and ability to exceed expectations. The overall feedback highlights a seamless workflow and impressive project management, resulting in outstanding project outcomes.
See All Locations (1)Baguio, Philippines
2 Roman Ayson Road
Baguio, Philippines151 - 200
0744241318
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$1,000+< $25 / hr10 - 49Parañaque, Philippines
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing10% Graphic Design +20 services5% Application Management & Support5% E-Commerce Development5% Email Marketing5% IT Staff Augmentation5% Other IT Consulting and SI5% Print Design5% Search Engine Optimization5% Social Media Marketing5% Web Design5% Web Development1% Content Marketing1% Custom Software Development1% ERP Consulting and SI1% IT Managed Services1% Logo1% Mobile App Development1% Other Design1% Other Digital Marketing1% Packaging Design1% TranscriptionDCExcel BPO Services is a Back Office Outsourcing company. They are located in Parañaque, Philippines. Their team offers Back Office Outsourcing and Graphic Design.
Read moreSee All Locations (1)Parañaque, Philippines
Annex C 2nd Floor, T-Square Bldg., 317 El Grande Ave
Parañaque, Philippines 170031 - 40
89902290
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Undisclosed< $25 / hr2 - 9Quezon City, Philippines
Services provided
10% Customer Service Outsourcing14% Sales Outsourcing12% Call Center Services +12 services10% Back Office Outsourcing10% Recruiting10% Staffing6% Search Engine Optimization5% Branding5% Content Writing Services5% Web Design5% Web Development4% Social Media Marketing2% Content Marketing1% Digital Strategy1% Market ResearchLaunched in 2022, GetSavvyVA is a Sales Outsourcing company. The firm provides Sales Outsourcing and Call Center Services.
Read moreSee All Locations (2)Quezon City, Philippines
Congressional Avenue Extension
Quezon City, Philippines2 - 5
09060028262
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$1,000+< $25 / hr2 - 9Bacolod, Philippines
Services provided
10% Customer Service Outsourcing15% Custom Software Development10% Back Office Outsourcing +7 services10% Call Center Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Sales Outsourcing10% Web Design5% Finance & Accounting Outsourcing (FAO)Core Support Hub is an IT staff augmentation company. Established in 2024, the company specializes in IT staff augmentation and Custom Software Development.
Read moreSee All Locations (2)Manila, Philippines
557 Magsaysay st
Manila, Philippines 16112 - 5
+639178420309
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingSee all 3 projectsLoop Contact Solutions is a customer support and contact center service provider, specializing in timely lead follow-up and enhancing customer interactions across various channels. Reviewers consistently praise the company for its fast learning, responsiveness, and flexibility, with more than 90% of feedback being positive. Common themes include improved response times and increased sales, showcasing their effectiveness in customer engagement and support.
Industry Experience
Loop Contact Solutions has received positive feedback across various industries, including Consumer Products, Manufacturing, and Beauty & Cosmetics. Clients highlight their expertise in enhancing customer support, lead follow-up, and subscriber retention. In Consumer Products, timely responses improved significantly, while in Manufacturing, lead transfer rates exceeded 20%. In Beauty & Cosmetics, they quadrupled subscriber counts and halved churn rates. Overall, Loop Contact Solutions demonstrates strengths in customer engagement and responsiveness, making them a strong candidate for businesses seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products Manufacturing Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Loop Contact Solutions for their competitive pricing and exceptional value for money. One client noted their flexibility and appealing pricing structure, while another highlighted the significant improvement in customer response times, attributing it to Loop's efficient service. Additionally, the CEO of Shiny Leaf praised their ability to quadruple subscriber counts and reduce churn, reflecting a strong return on investment. Overall, the sentiment regarding cost and value is highly positive.Was this helpful?
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See All Locations (1)Makati, Philippines
111 Paseo de Roxas
Makati, Philippines 1200201 - 250
18559475667
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$1,000+$25 - $49 / hr10 - 49Toronto, Canada
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingLaunched in 2012, EmpireOne Contact Center is an answering service company. The company focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Toronto, Canada
250 Consumers Road
Toronto, Canada M2J 4V631 - 40
800-233-0843
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$1,000+< $25 / hr50 - 249Adelaide, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Custom Software Development +2 services20% Finance & Accounting Outsourcing (FAO)20% Recruitment Process OutsourcingUnient is a software development company. The Singapore, Singapore-based team focuses on Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (2)Cebu City, Philippines
L11/F Apple One Equicom Tower, Mindanao Ave. cor Biliran Rd., Cebu Business Park
Cebu City, Philippines 600016 - 20
+63324020605
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$1,000+$25 - $49 / hr1,000 - 9,999Parañaque, Philippines
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing25% Transcription +1 service15% Call Center ServicesRoyal Global Services, Inc is a large Back Office Outsourcing company. They specialize in Back Office Outsourcing and Transcription and were founded in 1978.
Read moreSee All Locations (1)Parañaque, Philippines
Royal Cargo Building, Sta. Agueda Avenue, Pascor Drive
Parañaque, Philippines 1704301 - 400
+63.2.333.3000
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UndisclosedUndisclosed50 - 249Pasig, Philippines
Services provided
20% Customer Service Outsourcing30% Call Center Services25% Accounting +1 service25% Back Office OutsourcingDeployed is a call center company established in 2015. The team offers Call Center Services and Back Office Outsourcing and is headquartered in Auckland, New Zealand and Pasig, Philippines.
Read moreSee All Locations (1)Pasig, Philippines
15 San Miguel Avenue
Pasig, Philippines 160510 - 15
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$25,000+< $25 / hr250 - 999Tagum, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +2 services20% Business Continuity Management20% Call Center ServicesSIBS Outsourcing Solutions, a Business Consulting company, specializes in Business Consulting and Call Center Services. The agency is headquartered in Tagum, Philippines.
Read moreSee All Locations (1)Tagum, Philippines
Ramos Building, Arellano Street,, Tagum City, Davao 8100, PH
Tagum, Philippines -
$10,000+< $25 / hr1,000 - 9,999Newmarket, Canada
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +4 services10% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (4)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
-
$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
Read All ReviewsSelect Industry to see insights
Other Industry Business services Information technology MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
See All Locations (3)London, England
160 Queen Victoria Street, 2nd floor
London, England EC4V 4BF6 - 9
44.0.207.002.3000
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Accommodating
Aidey has received high praise for their accommodating nature, with clients noting their proactive and supportive approach. One client highlighted their team's adaptability, stating they quickly understood project requirements and provided seamless communication. Another client emphasized their reliability and promptness, which contributed to a 91% customer satisfaction rate. Overall, the sentiment reflects a strong appreciation for Aidey's professionalism and ability to tailor their services to meet specific client needs.-
Customer Support for Data Engineering Firm
5.0 Mar 28, 2022Their team has a good command over English and are reliable. They took almost no time in understanding our platform. Their agility and adaptability make them stand out from the crowd.
Read Full Review -
Virtual Assistant for Hospitality Company
5.0 Feb 27, 2022Their team is friendly, professional, and proactive. They quickly understood what was required out of them and adapted to the specific requirements of our business. We are impressed with their professionalism, and the way they handled the communication.
Read Full Review
Was this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
Read All ReviewsSelect Industry to see insights
Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
View projects from:
See All Locations (3)Bnei Brak, Israel
Menachem Begin 121
Bnei Brak, Israel41 - 49
-
-
$5,000+< $25 / hr1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +2 services10% Call Center Services10% Sales OutsourcingIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)Sandton, South Africa
1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 203127.10.591.2272
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UndisclosedUndisclosed250 - 999Makati, Philippines
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +8 services10% Call Center Services10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
Read moreSee All Locations (2)Makati, Philippines
Level 21, 8 Rockwell, Rockwell Center, CG8ROCKWELL, Hidalgo Drive
Makati, Philippines 1209151 - 200
-
$1,000+< $25 / hr50 - 249Toronto, Canada
Services provided
15% Customer Service Outsourcing35% Call Center Services35% Sales Outsourcing +1 service15% Back Office OutsourcingTelestar Communications, a midsize answering service, is in Toronto, Canada and Las Vegas, Nevada. The team provides Call Center Services and Sales Outsourcing.
Read moreSee All Locations (3)Toronto, Canada
70 Town Centre Crt, Suite 1003,
Toronto, Canada M1P 0B2647.708.0601
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$1,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +9 services10% Call Center Services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Sales Outsourcing10% Staffing5% Executive Search3% HR Consulting2% HR OutsourcingBusiness Consulting company Remote Teams PH is in Taguig, Philippines. The team provides Business Consulting and Call Center Services.
Read moreMore responsive than most other service providers
Get in TouchRemote Teams PH is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (1)Taguig, Philippines
Units 1702 & 1718 High Street South Corporate Plaza Tower 2, 26th St corner 11th Ave, Bonifacio Global City, Fort Bonifacio
Taguig, Philippines 16341
+639957252777
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UndisclosedUndisclosed10 - 49Pavia, Philippines
Services provided
10% Customer Service Outsourcing50% Direct Marketing30% Call Center Services +1 service10% Sales OutsourcingCall2Dial Inc is a small Duluth, Georgia-based Direct Marketing company. The team provides Direct Marketing and Call Center Services.
Read moreSee All Locations (2)Duluth, GA
Royston Dr.
Duluth, GA 3009721 - 30
+16789959109
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UndisclosedUndisclosed1,000 - 9,999Mandaluyong, Philippines
Services provided
15% Customer Service Outsourcing30% HR Outsourcing15% Call Center Services +5 services10% CRM Consulting and SI10% IT Managed Services10% Sales Outsourcing5% Back Office Outsourcing5% ERP Consulting and SICentro is a HR Outsourcing company. The Winchester, Virginia-based firm specializes in HR Outsourcing and Call Center Services.
Read moreSee All Locations (4)Maadi, Egypt
21 Misr Helwan Agriculture Road
Maadi, Egypt 4211123201 - 250
+201110333006
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$1,000+$25 - $49 / hr50 - 249Makati, Philippines
Services provided
10% Customer Service Outsourcing20% Accounting20% Web Development +4 services15% Back Office Outsourcing15% Sales Outsourcing10% Call Center Services10% Graphic DesignQuinn Data Facilities, Inc is an Accounting company. The Makati, Philippines-based firm was launched in 2007. Their team provides Accounting and Web Development.
Read moreSee All Locations (1)Makati, Philippines
3rd & 4th Floor, Don Chua Lamko Bldg, 100 H.V. Dela Costa
Makati, Philippines41 - 49
+632.897.7376
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing70% Back Office Outsourcing10% Call Center Services +1 service10% Sales OutsourcingPepper VA, a small Back Office Outsourcing company, is headquartered in Davao City, Philippines. The team provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Davao City, Philippines
146 Ramon Magsaysay Ave, Poblacion District,
Davao City, Philippines 80002 - 5
082.221.3640
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Philippines Customer Support Companies
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
39.2/40.019.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.8/40.017.4/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Pasig, Philippines
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Koronadal City, Philippines
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
35.2/40.018.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Taguig, Philippines
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
32.1/40.016.8/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Bacolod, Philippines
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Quezon City, Philippines
Ability to deliver
33/40.019.8/20 Reviews4.4/10 Clients & Experience8.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr1,000 - 9,999Cagayan de Oro, Philippines
Ability to deliver
29.7/40.014.8/20 Reviews7.6/10 Clients & Experience7.3/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
29.3/40.017/20 Reviews5.8/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
30.5/40.015.8/20 Reviews6/10 Clients & Experience8.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32/40.016.4/20 Reviews7.2/10 Clients & Experience8.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed1,000 - 9,999Taguig, Philippines
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Taguig, Philippines
Ability to deliver
31.5/40.016.6/20 Reviews9.2/10 Clients & Experience5.8/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$5,000+< $25 / hr50 - 249Caloocan, Philippines
Ability to deliver
26.7/40.016.6/20 Reviews4.6/10 Clients & Experience5.5/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Makati, Philippines
Ability to deliver
30.2/40.016.2/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$10,000+$50 - $99 / hr1,000 - 9,999Makati, Philippines
Ability to deliver
25/40.016.2/20 Reviews0.6/10 Clients & Experience8.2/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Quezon City, Philippines
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
Undisclosed< $25 / hr1,000 - 9,999Sibulan, Philippines
Ability to deliver
24.3/40.016.8/20 Reviews1.6/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
23.4/40.014.4/20 Reviews4.4/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Ability to deliver
24/40.015.2/20 Reviews1.9/10 Clients & Experience6.9/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
26.5/40.016.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Baliuag, Philippines
Ability to deliver
24/40.016.2/20 Reviews2.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$250,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Ability to deliver
22.1/40.014.6/20 Reviews0.6/10 Clients & Experience6.9/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Davao City, Philippines
Ability to deliver
25.8/40.016.4/20 Reviews5.4/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Pasay, Philippines
Ability to deliver
21.1/40.015.6/20 Reviews0.9/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other
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