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032 Outsourcing

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Creating Opportunities That Impact Lives

032 Outsourcing: Remote Talent Without the Risk. We help growth-minded SMEs build real teams with dedicated, full-time professionals based in the Philippines. We source, train, and integrate offshore talent across roles like admin support, bookkeeping, marketing, sales development, and client operations, matched to your hours and workflow, not just your timezone. With over a decade of experience and a proven process built for long-term fit, we handle the sourcing, vetting, and management complexity so you don't have to. From day-to-day execution to long-term staffing, we're the quiet engine behind growing businesses across every industry.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Richardson, TX
  • Year founded
    Founded 2012

2 Locations

  • Richardson , TX
  • Cebu City , Philippines

Service Lines
Back Office Outsourcing
20%
Customer Service Outsourcing
20%
Finance & Accounting Outsourcing (FAO)
20%
Graphic Design
20%
Recruitment Process Outsourcing
20%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
50%
Virtual Assistant
50%
Customer Service Outsourcing
Chat Support Services
25%
Email Support Services
25%
Order Processing & Taking
25%
Phone Support Services
25%
Design Focus
Magazine & Book Cover Design
100%
RPO Focus
Background Checks
25%
Candidate Engagement & Management
25%
Candidate Sourcing
25%
Candidate Testing
25%
Industries

No Industries have been added yet…

Clients
Small Business (<$10M)
65%
Midmarket ($10M - $1B)
35%

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Our Story

Our mission — Creating Opportunities That Impact Lives — cuts both ways: livable-wage security for our Filipino professionals, and reliable, vetted talent backed by real support for our clients. Built on the ground in the Philippines by founders who did the work themselves, not from a US boardroom. We run on Integrity, Positivity, Dependability, Tenacity, and Belief — and a repeatable system: Source, Train, Integrate. Remote Talent Without the Risk isn't a tagline. It's a guarantee.

What Sets Us Apart

Fair Wages Build Better Teammates

Our mission is Creating Opportunities That Impact Lives, which means we pay fair wages and invest in real careers, not cheap labor. For you, that translates directly into lower turnover, stronger loyalty, and professionals who are genuinely invested in your business for the long haul.

Built On the Ground, Not From a Boardroom

032 wasn't designed remotely. Our founders spent over a decade living and working in the Philippines, hands-on alongside the team that built our sourcing, training, and management system from the ground up. That same hands-on support continues today.

A Repeatable System, Not a One-Off Hire

We don't sell you a candidate — we sell you a system: Source, Train, Integrate. Ready to grow? We run the same proven process again. Bad fit? We replace using that same process, not a renegotiation from scratch.

Commonly Asked Questions

Onboarding starts with understanding the role itself, we build or refine the job description together so it reflects exactly what you need, not a generic template. From there, our team sources and screens candidates against that JD, and you interview only the ones we've already vetted for fit. Once you select someone, we finalize the agreement and move into deployment: orientation, employee onboarding, and a defined nesting period where the new hire ramps up with clear, documented deliverables before working independently. From there, it's ongoing, regular check-ins on productivity, performance, and engagement so the relationship keeps working, not just the first 30 days. The whole process is designed so onboarding a new seat feels like running a repeatable system, not starting from scratch each time.

We typically support 60-70 active clients at any given time, and every client has a direct support leader assisting with monitoring and overseeing productivity. That means real accountability at scale, you're never just a ticket number in a queue.

Collaboration runs through whatever tools your business already uses, Slack, email, project management platforms, video calls, we integrate into your existing workflow rather than asking you to adopt ours. Your dedicated professional works your hours, so real-time collaboration happens live, not asynchronously through a time-zone gap. Beyond the day-to-day, your Group Leader checks in regularly to review productivity and address anything that needs adjusting, so communication isn't limited to just you and your virtual employee, there's a layer of oversight built in to keep things on track.

Success is measured on two levels. Day to day, we track productivity and hold regular performance reviews so both you and your virtual employee know exactly how the role is performing against expectations, not vague "how's it going" check-ins, but real, documented assessments. Bigger picture, our real measure of success is retention: are you keeping the placement long-term, and is it actually solving the capacity problem you hired for. If either of those aren't true, we treat that as our problem to fix, not yours to work around.

Your dedicated professional works the hours your business actually needs, most clients run standard US business hours, so that's our default, but we've also placed team members on off-hour schedules when that better fits the role. Either way, the schedule is built around your business, not the other way around, and your team member is live and available in real time during those hours, not working asynchronously overnight.

Locations (2)

224 West Campbell Road Richardson, TX, United States 75080

1

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