Sourcefit

BACKGROUND

Introduce your business and what you do there.

I’m the bookkeeping lead at Heard Technologies, a bookkeeping services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish for your bookkeeping services?

We needed help growing our bookkeeping team.

SOLUTION

What was the scope of their involvement?

Sourcefit assists us with reviewing initial resumes, conducting initial candidate interviews, and scheduling subsequent interviews. The team also helps us extend offers to candidates and conducts a two-day onboarding process with new hires. Once hired, employees have the opportunity to share feedback and concerns directly with Sourcefit. The team also offers periodic training for employees to help support their growth.

What is the team composition?

We work with 27 teammates from Sourcefit.

How did you come to work with Sourcefit?

We found Sourcefit through an online search. We chose them over other options because they offered good value for the cost, and our company values aligned.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We started working with Sourcefit in April 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve grown our bookkeeping team by 13 since 2024. Team members who join us from Sourcefit have strong backgrounds in accounting and bookkeeping, and we’ve experienced about a 95% success rate in retention and performance with these team members.

How did Sourcefit perform from a project management standpoint?

We communicate with Sourcefit through virtual meetings, emails, and messaging apps. The team is very open, transparent, and accommodating. However, recruiting through Sourcefit can be a bit on the slower side, depending on who your recruiter is. The last time we worked with them, we were about 8–10 days later than expected, despite giving Sourcefit a few months' advance notice. We did get a new recruiter assigned to us partway through the recruiting process, and she was great.

What did you find most impressive or unique about them?

I love that we have regular meetings to ensure we’re all aligned.

Are there any areas they could improve?

Some recruiters, not the one I mentioned, could use some additional training or iteration on time-sensitive issues.

BACKGROUND

Please describe your company and position.

I am the Associate Director of a construction company 

Describe what your company does in a single sentence.

A leading provider of documentation and project delivery services to the Architecture, Engineering and Construction industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• To establish branch office in the Philippines.
• To create a team as quick as possible.
• To get the best resource we can have from the market.

SOLUTION

How did you find Sourcefit?

Online Search

Why did you select Sourcefit over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Sourcefit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sourcefit to provide office space, IT, HR & Accounting services and provide staff for us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The service demonstrated clear success through the fast and seamless setup of office space and provision of equipment, along with the efficient delivery of IT, HR and accounting services. Achieving 100% of the initial staffing requirements within 60 days further underscores the service effectiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sourcefit service management was highly effective, with all key deliverables completed on time or ahead of schedule. They were proactive in communicating progress, quick to address any issues, and consistently responsive to our needs. Their ability to adapt to changing requirements while maintaning quality made the entire process smooth and reliable.

What was your primary form of communication with Sourcefit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about Sourcefit was their ability to combine speed, accuracy, and quality. They consistently delivered solutions quickly while maintaining high standards, and their responsiveness made it feel like they were an extension of our team.

Are there any areas for improvement or something Sourcefit could have done differently?

Overall, the experience was very positive, however one area for improvement would be enhancing proactive communication during peak activity periods. Aside from that, the quality of service and responsiveness reamined cosistently strong.

BACKGROUND

Please describe your company and position.

I am the Director of Offshorly Ltd

Describe what your company does in a single sentence.

Offshorly is a cost effective Digital Agency with offices in the UK, Philippines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• Office space and equipment
• Staff augmentation

SOLUTION

How did you find Sourcefit?

Referral

Why did you select Sourcefit over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Sourcefit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Offshorly has had a long and beneficial relationship with Sourcefit, from our initial founding over 8 years ago until today. Over the years Sourcefit has been an excellent partner in the provision of office space and technical equipment for our staff.

In addition they have provided HR functions for us in Manila, assisting with sourcing of technical staff and related HR functions. This has been an extremely positive relationship and Sourcefit has always been extremely responsive and helpful to our requirements in helping to grow our business. 
Key deliverables: 

• Modern office environment in the center of Manila with high quality equipment and robust internet connectivity. 
• Dedicated HR team to help source technical staff and perform related HR functions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing provision of modern office environment, a great team to help - IT, HR and management. Our continuous use of their services over the years as happy customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very responsive and helpful to our requirements throughout.

What was your primary form of communication with Sourcefit?

In-Person Meeting

What did you find most impressive or unique about this company?

Extremely friendly, they had a deep understanding of our business requirements and operated a well established process to meet our objectives.

Are there any areas for improvement or something {provider_name} could have done differently?

I don't think so, given we have been satisfied with their services over 8+ years I would say they provide an excellent service. Highly recommended !

BACKGROUND

Please describe your company and position.

I am the Managing Director of Focus Shopfit

Describe what your company does in a single sentence.

We undertake turnkey retail fitouts for our clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• Allow cost effective growth and expansion
• Expand capabilities through improving remote resources
• Increase pool of accessible and available personnel

SOLUTION

How did you find Sourcefit?

Referral

Why did you select Sourcefit over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Sourcefit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our requirements were/are not for a single project more the ongoing solutions required for the ongoing growth of the business. We look to Sourcefit to provide resources for a wide variety of staff, essentially any role within the business that can be undertaken remotely.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seeing the company grow and the local staff being feed up to undertake additional primary roles because the support through Sourcefit was allowing this to occur.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sourcefit have a great team. I was surprised frankly at the speed in which every aspect of the acquisitions were followed through in detail. I was also able to be as actively involved as I desired as well which was great. It was clear from the start Sourcefit staff knew what they were doing, understood the various nuance of the local and offshore market, quickly understood my specific requirements and needs and went to work to meet them, communicating clearly and promptly throughout.

What was your primary form of communication with Sourcefit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I think what's incredible is that Sourcefit will be as involved in any aspect or not as I choose. They are willing and comfortable to work along side of me to ensure the specific requirements are met fast and effectively.

Are there any areas for improvement or something {provider_name} could have done differently?

My only complaint is that I did not discover this sooner in my working career. The Sourcefit model and service is amazing. We live and operate in a global economy and Sourcefit have embraced that and are meeting the needs of businesses throughout the world as a result.

BACKGROUND

Please describe your company and position.

I am the CTO of Trust Stamp

Describe what your company does in a single sentence.

We provide privacy first identity and biometric solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?
QA testing

SOLUTION

How did you find Sourcefit?

Online Search

Why did you select Sourcefit over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Sourcefit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team does all manual testing of web and device-based solutions. They assist in AI data tagging requirements as well as assisting in asset creation for testing of fraud detection services. There is also a 24-7 Level one call center recently added.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is an ongoing project that we do not intend to end. We find SourceFit to be a good partner to provide headcount for these types of services. The are able to source quality candidates for us to choose from and deal with HR needs (both positive and negative) effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We don't really use any of their PM services, but they're very responsive to our requests.

What was your primary form of communication with Sourcefit?

Email or Messaging App

What did you find most impressive or unique about this company?

They have a good attitude and are very responsive.

Are there any areas for improvement or something Sourcefit could have done differently?

In some cases we haven't always been notified of changes before they were enacted. This led to stress and unhappiness of team members. We normally were able to get things rectified quickly, but it's always easier to deal with things when we have advance notice.

BACKGROUND

Please describe your company and position.

I am the Contact Center Manager of EyeBuyDirect

Describe what your company does in a single sentence.

E-commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• Security
• Stability
• Cost-saving
• Equality between employee and business

SOLUTION

How did you find Sourcefit?

Online Search

Why did you select Sourcefit over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from Sourcefit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• IT & Software Development
• HR & Payroll Management
• Risk Management & Compliance
• Recruitment
• Legal process outsourcing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Starting with 38 employees and scaling up to 287 during the peak season in 2020 amid the COVID-19 pandemic, then adjusting to 185 through effective cost-cutting measures, Sourcefit successfully supported the business and its account. This demonstrated that success is not defined by headcount, but by how effectively we maximize our people’s potential. Through thick and thin, the business continues to grow stronger and stronger. Thank you Sourcefit!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are timely and help me a lot with the support that I need every step of the way.

What was your primary form of communication with Sourcefit?

In-Person Meeting

What did you find most impressive or unique about this company?

• I was impressed with their transparency.
• Fair judgement against business and employees benefits

Are there any areas for improvement or something Sourcefit could have done differently?

None as of the moment. They worked hard to earn this trust that we have with them.

BACKGROUND

Please describe your company and position.

 I am the IT Contracts and Partner Relationship Manager of a construction company 

Describe what your company does in a single sentence.

Manufacturer of construction materials and solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• Accelerating IT change programme delivery

SOLUTION

How did you find Sourcefit?

Online Search

Why did you select Sourcefit over others?

• Good value for cost
• Company values aligned

How many teammates from Sourcefit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Support on a range of IT programmes, from product analysis to architecture to security analysis

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Meeting project quality outcomes, timelines and budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team are very responsive with good skills both in terms of product specialist knowledge and communication with IT colleagues and stakeholders. Keen to address our needs in a pro-active fashion.

What was your primary form of communication with Sourcefit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re very easy to work with and flexible. Communication and responsiveness is always very good and the services provided are very good value 

Are there any areas for improvement or something Sourcefit could have done differently?

There have been one or two team members that didn't work out, so some screening could be more comprehensive. Sourcefit have been quick to address any issues however.

BACKGROUND

Please describe your company and position.

I am the VP of Operations of a commercial flooring company.

Describe what your company does in a single sentence.

Commercial Flooring (Construction Trade)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• PMO - National Estimating
• Grow National Estimating Group to cover entire company
• Streamline estimating processes

SOLUTION

How did you find Sourcefit?

UNKNOWN

Why did you select Sourcefit over others?

unknown

How many teammates from Sourcefit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Outsourced our estimating department through Sourcefit as the pmo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Employee retention 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the project management team has been great.  Available whenever needed, and willing to assist 

What was your primary form of communication with Sourcefit?

Virtual Meeting

What did you find most impressive or unique about this company?

The management team is impressive and always willing to pitch in and address any issues.

Are there any areas for improvement or something Sourcefit could have done differently?

We are having an issue with employee retention.   We are hoping Sourcefit can help us get to the bottom of it.

BACKGROUND

Please describe your company and position.

I am the Vendor Ops Manager of Aspire

Describe what your company does in a single sentence.

Aspire is a fintech platform headquartered in Singapore that provides a unified, digital-first finance solution designed for growing businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• Support our operational manpower needs

SOLUTION

How did you find Sourcefit?

• Online Search
• Existing partner

Why did you select Sourcefit over others?

• Great culture fit
• Good value for cost

How many teammates from Sourcefit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Support our customer service operations for our key clients
• Support backend work such as Periodic Review and transaction monitoring

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Smooth transition
• No performance drop during ramp-up
• No operational challenges due to poor quality
• Hiring speed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did. Minor delays were more on hiring, but they managed to bring them down on time prior to the first batch launch

What was your primary form of communication with Sourcefit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had low attrition rates from the existing resources and team quality, but there is a lot of opportunities in term of initiative to drive more operational impact to the org.

Are there any areas for improvement or something Sourcefit could have done differently?

Be more proactive and have more initiative to drive process improvement as a managed service provider, to bring more value and a game changer in terms of transformational process in Aspire, especially with AI capabilities.

BACKGROUND

Please describe your company and position.

I am the Senior Director of Revenue Cycle of AIS Care Group

Describe what your company does in a single sentence.

Provide pharmacy services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sourcefit to accomplish?

• Additional support
• Industry knowledge
• Fast learners

SOLUTION

How did you find Sourcefit?

I worked for an organization where I utilized them before.

Why did you select Sourcefit over others?

• Great culture fit
• Company values aligned

How many teammates from Sourcefit were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

We have multiple areas we utilize the staff in.  There is Document Management for the filing of medical records and correspondence in patient charts, Intake Verification of Benefits and Prior Authorization for services rendered, and for Accounts Receivable follow up functions to include appeals and reconsiderations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team has successfully kept up with productivity with the ultimate completion of tasks reducing A/R and brining in cash with their US counterparts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is given daily metric requirements and in majority of cased this has been met or exceeded.  

What was your primary form of communication with Sourcefit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The collaboration and partnership.

Are there any areas for improvement or something Sourcefit could have done differently?

At this point I am very happy with what I have encountered.  The Sourcefit team is very responsive and helpful.  The provide a trustworthy partnership.