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Top Help Desk Services in Santa Rosa

Ratings Updated: April 18, 2025

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Parachute Technology

4.9 11 reviews

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Premier Verified

Undisclosed

Undisclosed

50 - 249

San Ramon, CA

Services provided

60% IT Managed Services

25% Cybersecurity

15% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Disaster Recovery +2

20% Other IT managed services

20% Website Maintenance

Parachute Technology is an MSP providing Managed IT Services, cybersecurity support, and outsourced IT management. Across multiple industries, clients commend their adeptness in IT support services, highlighting their responsive service, proactive management, and seamless communication. Approximately 90% of reviewers express satisfaction with their services, often noting Parachute Technology's ability to integrate smoothly as an outsourced IT partner and their exceptional support in both remote and on-site deployments.

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Reviews mention High-quality work

Clients consistently commend Parachute Technology for delivering high-quality work, emphasizing their expertise and responsiveness. One managing director noted their ability to transform IT from a cost center to a competitive advantage, highlighting a flawless workflow and exceptional support. Another client appreciated the company's effective project management during a major relocation, stating that Parachute's services were instrumental in ensuring a seamless transition. Overall, the sentiment reflects a strong satisfaction with the quality and reliability of their services.

IT Support for Marketing & Branding Agency

5.0 Jul 29, 2021

They turned IT from a cost into a competitive advantage. We're more productive, more secure and their expertise was perfect for an SME of our size, in our industry. They knew exactly what we needed.

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Managed IT Services for Industrial Automation Solutions

5.0 Oct 23, 2020

Parachute's communication with us is always excellent. They coordinate work with outside vendors for us when necessary, and manage our IT projects from beginning to end.

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Managed IT Service & Security Protocols for Advocacy Group

4.0 Oct 16, 2020

We do have quarterly business review meetings and one of the parts of the meeting is to review support tickets and the quality of the responses. They have all generally been good, so that’s one tangible metric.

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9 of 11 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity for Grant-Making Foundation

5.0 — Parachute Technology provides managed IT services for a grant-making foundation. The team procures and sets up hardware and software, provides ticketing support, and manages various platforms. Read more

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More responsive than most other service providers

Parachute Technology is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Australia (1)

United States (10)

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ALLSTARSIT

4.9 42 reviews
Premier Verified

$25,000+

$25 - $49 / hr

1,000 - 9,999

San Francisco, CA

Services provided

10% IT Managed Services

45% IT Staff Augmentation

15% Staffing +4

10% Employer of Record (EOR) Services

10% Recruiting

5% Customer Service Outsourcing

5% PEO/Employee Leasing

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Software Application & Solutions +2

20% Network

20% Security

ALLSTARSIT is an IT Managed Services provider specializing in staff augmentation and outsourced IT support. Reviews indicate a 100% positive experience, highlighting their commitment, responsiveness, and professionalism. Their ability to deliver work on time and facilitate resource hiring is particularly impressive, though remote work management remains a minor concern.

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Reviews mention Flexible

ALLSTARSIT has received positive feedback regarding their flexibility in adapting to client needs. Clients noted the company's ability to quickly respond to changing demands, as exemplified by one client's mention of improved operational efficiency due to the team's scalability. Another client highlighted ALLSTARSIT's modular MSA, which provides tailored services. Overall, clients appreciated their proactive communication and responsiveness, indicating a strong sentiment towards their flexibility and adaptability in project management.

Staff Augmentation for UI/UX Design & Dev Company

5.0 Sep 13, 2024

The measurable outcomes from the project include successfully onboarding top talent in a different time zone, resulting in improved operational efficiency. Additionally, the team's scalability and flexibility allowed us to adapt quickly to changing business needs, contributing to overall project success. The provider was highly responsive to our questions, needs, addressing any concerns promptly and adapting quickly to changes.

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Customer Service for Academic Software Company

5.0 Jan 19, 2024

ALLSTARSIT showcased remarkable project management expertise by consistently meeting deadlines and promptly addressing evolving needs. Their seamless communication ensured quick adjustments and effective adaptation to market changes and customer demands. ALLSTARSIT evolved into a true strategic partner committed to our growth.

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Dev Staff Aug for AI-Powered SaaS Integration Platform

5.0 Apr 26, 2023

With ALLSTARSIT we tested a new location without establishing an entity, and the results were successful. By doing so, we were able to reduce our hiring costs by almost half, while maintaining the same level of quality. What I find most impressive is the Modular MSA, which offers flexibility in the services we require.

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Platform Dev for Digital Media Asset Management Company

5.0 Apr 14, 2023

We had the opportunity to expand our team with professionals hired by ALLSTARSIT. This approach enabled us to save a significant amount of our budget while still having highly skilled professionals work on the development of our product. Flexibility, timely communication, and meeting deadlines are the hallmarks of ALLSTARSIT.

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Recruitment Services for Sales Automation Platform

4.5 Feb 13, 2023

They were very result-driven, and wanted to find the perfect professionals, who would cover all our requirements. Also, they were always available whenever we had questions, and were very flexible. We received the best prices and very accurate and fast communication.

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1 of 1 IT Managed Services reviews are 5 stars

Unknown avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Dev Staff Augmentation for E-Commerce Marketing Platform

5.0 — ALLSTARSIT provides development staff augmentation for an e-commerce marketing platform. ALLSTARSIT provides three teams for the client, including one team of five developers and one team lead. Read more

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months

In the last six months, ALLSTARSIT has received positive feedback for their comprehensive support in market expansion and team recruitment. A client praised their efficiency, noting that key positions were filled within four weeks, significantly shortening the expected timeline. The client highlighted the clear communication and smooth hiring process, and expressed satisfaction with the quality of candidates provided, which aligned well with both technical and cultural requirements. Overall, client sentiment reflects a high level of satisfaction with ALLSTARSIT's services.

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Canada (1)

Estonia (4)

Germany (2)

Israel (8)

Netherlands (1)

Ukraine (9)

United States (10)

England (1)

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Xterra Solutions, Inc.

5.0 18 reviews
Premier Verified

$10,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

65% IT Managed Services

20% Cybersecurity

15% Cloud Consulting & SI

Focus Areas

20% Help desk

20% Network

20% Security +5

10% Disaster Recovery

10% Hardware

10% Managed Hosting Services

5% IT Budgeting

5% Telecom

Xterra Solutions, Inc. is a distinguished provider of Managed IT Services, offering comprehensive IT management, support, and proactive solutions for diverse sectors. Reviews reflect a 100% satisfaction rate, highlighting their exceptional project management, proactive problem-solving, and customized IT strategies. Clients particularly appreciate their seamless communication, technical expertise, and alignment with company values.

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Reviews mention Transparent

Clients highlight Xterra Solutions, Inc. for their transparency in processes and adaptability to client needs. One client noted their impressive ability to customize workflows while maintaining a 'white glove' service experience. The firm’s commitment to keeping clients informed and involved in remediation processes was particularly appreciated. Overall, feedback reflects a positive sentiment towards Xterra’s transparent communication and operational methods, which have contributed significantly to client satisfaction.

Managed IT Services for Venture Capital Firm

5.0 Apr 22, 2022

Xterra Solutions was able to integrate their ticketing and monitoring but also customize the workflow so my users retained a consistent experience along with the white glove service they were accustomed to. Xterra also allowed me to remain a part of the remediation process as needed and incorporate workflows that require internal authorization for change management and accountability. Transparency in process. Willingness to adapt to support new people and products, High touch white glove service. Expertise in seemingly all areas of technology and business strategy.

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Managed IT Services for Law Firm

5.0 Feb 11, 2025

The project management was highly effective, with items consistently delivered on time and according to the established timeline. The team maintained clear communication and provided regular updates, which helped keep the project on track. Their seamless communication and transparency throughout the project kept us informed and confident in their progress. Lastly, their ability to deliver innovative solutions on time, while maintaining a strong focus on customer satisfaction, truly set them apart from others in the industry.

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11 of 12 IT Managed Services reviews are 5 stars

6 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Venture Capital Firm

5.0 — Xterra Solutions, Inc. provides managed IT services for a venture capital firm. The tasks include 24/7 end user support, IT strategy, asset management, and procurement. Read more

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7 of 8 reviews are 5 stars

6 new reviews for IT Managed Services services

$200,000 – $999,999 avg. project cost

Reviewed 8 times in the past 6 months

Recent reviews for Xterra Solutions, Inc. reflect a strong overall sentiment of satisfaction, with clients praising their exceptional project management and responsiveness. Notably, the Controller of ESOP Law Group highlighted their 'excellent communication' and 'proactive approach', while the Firm Manager at Pillsbury & Coleman LLP commended their 'exceptional attention to detail' and 'tailored strategies'. Clients consistently noted minimal downtime and timely project delivery, indicating a reliable partnership. No significant areas for improvement were identified across the feedback.

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New York City, New York (1)

Berkeley, California (1)

Palo Alto, California (1)

San Francisco, California (11)

San Jose, California (1)

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CyberDuo

5.0 36 reviews
Premier Verified

$5,000+

$200 - $300 / hr

250 - 999

San Francisco, CA

Services provided

50% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

10% Help desk

10% Disaster Recovery

10% Hardware +7

10% IT Budgeting

10% Managed Hosting Services

10% Network

10% Other IT managed services

10% Security

10% Software Expert Witness

10% Telecom

CyberDuo is a Managed IT Services company specializing in IT Support Services, IT Management, and cybersecurity solutions. Their reviews reveal a consistent theme of reliability and excellent customer service, with 100% positive feedback highlighting their responsiveness and problem-solving abilities. Clients frequently commend their effective communication and tailored solutions, making them a trusted partner in outsourced IT support and management.

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Reviews mention Detail-oriented

Clients highlight CyberDuo's detail-oriented approach, noting their reliability and thoroughness in managing IT services. One client emphasized that CyberDuo pays close attention to details, ensuring that commitments are met on schedule, which is crucial in IT. Another client praised their efficient cost analysis, indicating that unnecessary expenses are avoided. Overall, feedback reflects a strong sentiment of satisfaction with CyberDuo's meticulousness and commitment to delivering high-quality service.

IT Services for Moving Company

5.0 Apr 21, 2020

They’re very trustworthy and work in a timely manner. They care about building long-term relationships, not just booking clients. They work to give detailed advice and assistance.

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IT Services for Medical Practice

5.0 Dec 31, 2019

They pay attention to details and are reliable, which is huge in IT. We’ve had problems in the past with the reliability of other vendors. Somebody would say they’ll do something, but then it wasn’t done. With Cyber Duo, what’s said will be done is done on schedule.

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20 of 21 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Infrastructure Support for Regional Bank

5.0 — CyberDuo provides technical support to integrate a recently acquired company into the business. Their work involves executing hardening controls to meet internal cybersecurity and user access Read more

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Canada (2)

United States (32)

England (1)

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small $120 Help Desk services with core security medium $150 Everything in Small Tier plus Cloud Security large $200 Everything is Medium Tier plus Full Security

Managed IT Services Package

Based on the company's requirement we offer different tiers for Managed Services. The prices may change after initial assessment.

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TruAdvantage

5.0 25 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1

10% IT Strategy Consulting

Focus Areas

30% Help desk

20% Disaster Recovery

20% Managed Hosting Services +2

20% Security

10% Telecom

TruAdvantage is a Managed IT Services provider specializing in IT management, IT support services, and cybersecurity solutions. Clients consistently commend TruAdvantage for their exceptional project management and proactive approach, with approximately 90% of reviews highlighting their responsiveness and technical expertise. Notably, 85% of reviewers appreciate their personalized support and seamless integration into client operations, positioning them as a preferred choice for outsourced IT management.

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Reviews mention Easy to work with

Clients consistently praise TruAdvantage for being exceptionally easy to work with. One client highlighted the team's friendliness and openness to feedback, stating, "TruAdvantage’s team is very friendly and easy to work with, from their dispatcher to the project managers and executive team." Another noted the seamless workflow and responsive support, emphasizing that their staff felt confident in getting issues resolved quickly. Overall, the sentiment reflects a strong appreciation for the collaborative and approachable nature of TruAdvantage's team.

IT Management & Infrastructure Build for Nonprofit Org

5.0 Mar 16, 2021

Friendly: TruAdvantage’s team is very friendly and easy to work with, from their dispatcher to the project managers and executive team, no exception. I believe that’s part of their culture or DNA. Open to feedback: Their CSAT and feedback process work extremely well. They constantly seek feedback, listen to it and actually act on it.

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Managed IT Services for Healthcare Provider

5.0 Feb 18, 2021

They have put together a great team. Fun to work with, easy going and professional. They truly become a part of your company. -- They work with processes and metrics. Their onboarding, offboarding and documentation are phenomenal -- I like that I can provide feedback (CSAT) for all the issues and tickets. They take our feedback very seriously and act on it.

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IT Strategy & Implementation Services for Nonprofit Org

5.0 May 7, 2020

The workflow was efficient and effective. We had regular weekly meetings to review the status of the project. We also reviewed the progress report and numbers monthly and included JCC’s IT director in the meetings. Initially, we had over 20 hours of onsite presence by TruAdvantage which gradually decreased to less than 10. A couple of deadlines were missed however they was a valid reason for it and it was well communicated ahead of time. Very good communication skills. Pleasant to work with.

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Managed IT for Creative Agency

5.0 Dec 12, 2017

Apart from their amazing response time, the people at TruAdvantage are comfortable and fun to work with.

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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months

Recent reviews of TruAdvantage highlight their effective IT support and cybersecurity services, with clients noting improved onboarding efficiency and timely communication. One client emphasized the seamless integration of their services, stating that TruAdvantage's team felt like an extension of their organization. Overall sentiment is positive, with particular praise for their responsiveness and adaptability, although suggestions for more frequent updates on open tickets were noted for further enhancement.

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Washington, District of Columbia (1)

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Campbell, California (2)

Cupertino, California (1)

Fremont, California (1)

Los Angeles, California (2)

Oakland, California (1)

Palo Alto, California (1)

San Francisco, California (3)

San Jose, California (4)

Santa Clara, California (1)

Boston, Massachusetts (1)

Newark, California (1)

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Bay Computing Group

5.0 3 reviews
Premier Verified

$1,000+

Undisclosed

10 - 49

San Francisco, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Disaster Recovery +7

10% Governance & Compliance Assessments

10% Hardware

10% IT Budgeting

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

Bay Computing Group is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. They have received positive feedback from all clients, with 100% mentioning their prompt and efficient service. Clients appreciate Bay Computing Group's knowledgeable staff and their ability to streamline IT operations, improve communication, and deliver cost-effective solutions tailored to each business's needs.

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3 of 3 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Support for Educational Institution

5.0 — Bay Computing Group provided IT support for an educational institution. Read more

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Concord, California (1)

Napa, California (1)

Pleasant Hill, California (1)

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Vertical IT Solutions

4.9 31 reviews
Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

Sacramento, CA

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1

20% Unified Communications Consulting & SI

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Hosting Services +2

20% Network

20% Security

Vertical IT Solutions is a managed IT services provider specializing in comprehensive IT support services, including cybersecurity, network monitoring, and IT management. Across their reviews, they consistently receive praise for their responsiveness, professionalism, and ability to address complex IT issues promptly. Approximately 100% of reviewers commend their reliability and effective communication, highlighting their commitment to meeting and exceeding client expectations in outsourced IT support.

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Reviews mention Knowledgeable

Vertical IT Solutions has consistently received positive feedback regarding their knowledge and expertise. Clients noted their professionalism and ability to provide insightful recommendations throughout projects, enhancing outcomes. For instance, one client highlighted their comprehensive understanding of IT infrastructure, stating, "they're very knowledgeable" and provided a detailed analysis of issues. Overall, the sentiment reflects a strong confidence in their technical capabilities and effective communication, with clients feeling well-supported and informed during their engagements.

Cybersecurity & Network Monitoring for Produce Distributor

5.0 Aug 14, 2024

Vertical IT Solutions' professionalism and knowledge were excellent. Options were offered throughout the process to better improve the project and the desired outcome.

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Wireless Phone System Installation for Wellness Center

5.0 Mar 17, 2023

We enjoy the vision that the owner exhibits and the knowledge that they possess. In addition, we are now thinking of utilizing them for assistance that we need with using a cloud server.

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Managed IT Solutions for Healthcare Staffing Company

5.0 Oct 27, 2021

Moreover, Jacob has also been a technician before being an account manager. In other companies, account managers or salespeople often have no idea what they’re selling. By contrast, Jacob has the right knowledge of their services, having been a technician himself.

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Managed IT Services for Consumer Goods Company

4.5 Mar 3, 2021

There were quite a few issues in our first project that was beyond my knowledge, but they helped me tackle those issues, and provide me with a very informative analysis of what needed to be done — they’re very knowledgeable.

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12 of 16 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer

5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more

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Insight Global

Not yet reviewed
Verified

$1,000+

Undisclosed

1,000 - 9,999

Sacramento, CA

Services provided

10% IT Managed Services

20% Staffing

10% AI Development +6

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Recruiting

10% Recruitment Process Outsourcing

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Hardware +2

20% Managed Software Application & Solutions

20% Network

Insight Global is a Staffing company. The Atlanta, Georgia-based firm was launched in 2001. Their services include Staffing and BI & big data consulting & SI.
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More responsive than most other service providers

Insight Global is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Net at Work LLC

5.0 2 reviews
Verified

Undisclosed

Undisclosed

250 - 999

Pleasanton, CA

Services provided

45% IT Managed Services

25% Cybersecurity

5% Business Continuity Management +5

5% Cloud Consulting & SI

5% ERP Consulting and SI

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

Focus Areas

10% Help desk

20% Managed Hosting Services

20% Network +5

10% Disaster Recovery

10% Hardware

10% Managed Software Application & Solutions

10% Other IT managed services

10% Security

Net at Work Inc. is a Managed IT Services provider specializing in IT management and support, including ERP system implementation and integration. With a history of long-term client relationships, 100% of reviewers commend their technical expertise, proactive project management, and responsive customer service. Clients value their comprehensive support and problem-solving capabilities, although some suggest improvements in billing transparency.

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Reviews mention Great project management

Clients consistently praise Net at Work Inc. for their excellent project management capabilities. One client highlighted their proactive approach and thoroughness, noting the effectiveness of biweekly calls and follow-up training webinars. They appreciated the direct communication with their main contact, Stuart, emphasizing the team's availability and expertise. Overall, the sentiment reflects strong satisfaction with Net at Work's project management, contributing to a successful ongoing partnership.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself.

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2 of 2 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Software Implementation & IT Services for Distribution Co

5.0 — A products distribution company engaged Net at Work Inc. to identify and integrate an enterprise resource planning system. After evaluating processes, they implemented Sage X3 and led team training Read more

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Digicom Technology Solutions

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Santa Rosa, CA

Services provided

70% IT Managed Services

20% IT Strategy Consulting

10% Other IT Consulting and SI

Focus Areas

35% Help desk

5% Cloud Server Migration

5% Disaster Recovery +11

5% Governance & Compliance Assessments

5% Hardware

5% IT Budgeting

5% Managed Hosting Services

5% Managed Software Application & Solutions

5% Network

5% Other IT managed services

5% Software Evaluation

5% Software Expert Witness

5% Telecom

5% Vendor Procurement & Selection

Digicom Technology Solutions is a Managed IT Services provider specializing in comprehensive network services and IT support. They are praised for their reliability, organization, and cost-effectiveness, with reviews indicating they are consistently on-time and on-budget. The company's global team ensures 24/7 support, with 100% of reviews noting their exceptional service over a 13-year partnership.

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1 of 1 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Network Infrastructure & Cloud Consulting for Nonprofit

5.0 — Digicom is a nonprofit's network partner. They installed their network, helped to hire programmers for a full scope network integration, integrated a digital phone system, installed infrared Read more

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DeepNet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Rosa, CA

Services provided

50% IT Managed Services

20% IT Strategy Consulting

15% IT Staff Augmentation +2

10% Cloud Consulting & SI

5% Cybersecurity

Focus Areas

30% Help desk

15% Network

10% Hardware +8

10% Security

5% Cloud Server Migration

5% Disaster Recovery

5% Governance & Compliance Assessments

5% IT Budgeting

5% Managed Hosting Services

5% Managed Software Application & Solutions

5% Vendor Procurement & Selection

Headquartered in Santa Rosa, California and Berkeley, California, DeepNet is an IT managed services company. They specialize in IT managed services and IT strategy consulting and were founded in
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Fusion Technology Solutions LLC

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Healdsburg, CA

Services provided

20% IT Managed Services

20% Building Security Services

20% Cloud Consulting & SI +2

20% Cybersecurity

20% IT Strategy Consulting

Focus Areas

20% Help desk

20% Governance & Compliance Assessments

20% Hardware +2

20% Network

20% Security

Fusion Technology Solutions LLC is an IT strategy consulting company. Headquartered in Healdsburg, California, their team specializes in IT strategy consulting and cloud consulting & SI.
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KLH Consulting

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Santa Rosa, CA

Services provided

40% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting

Focus Areas

20% Help desk

20% Hardware

20% Managed Hosting Services +2

20% Network

20% Security

KLH Consulting is an IT managed services company. Launched in 1980, the team offers IT managed services and IT strategy consulting. The agency is headquartered in Santa Rosa, California.
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SR Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Santa Rosa, CA

Services provided

40% IT Managed Services

30% Cloud Consulting & SI

30% Cybersecurity

Focus Areas

25% Help desk

25% Managed Hosting Services

25% Network +1

25% Security

SR Technologies, Inc., an IT managed services company, is headquartered in Santa Rosa, California. They specialize in IT managed services and cloud consulting & SI and were founded in 2014.
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Norcal Networks

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Santa Rosa, CA

Services provided

80% IT Managed Services

10% Web Design

10% Web Development

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +2

20% Network

20% Security

IT managed services company Norcal Networks is located in Santa Rosa, California. Launched in 2003, the team provides IT managed services and Web Design.
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Endsight

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

Napa, CA

Services provided

60% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity +2

10% IT Strategy Consulting

10% Other IT Consulting and SI

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +3

20% Network

10% Security

10% Telecom

Endsight is an IT managed services company in Napa, California. They focus on IT managed services and IT strategy consulting and were founded in 2004.
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Interlaced.io

4.9 6 reviews

Undisclosed

Undisclosed

50 - 249

San Francisco, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

20% Help desk

30% Other IT managed services

20% Hardware +2

15% Network

15% Security

Interlaced.io is a Managed IT Services provider, offering comprehensive IT management and support services to a diverse clientele. The company is praised for its exceptional responsiveness, proactive communication, and alignment with client values, with reviewers consistently highlighting their expertise and effective problem-solving abilities. Nearly 100% of feedback is positive, emphasizing customer satisfaction and the company's dedication to high-quality service delivery.

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Reviews mention Unique expertise

Clients express high satisfaction with Interlaced.io's unique expertise, particularly in IT support and managed services. One client highlighted the invaluable knowledge and quick resolution of issues by their dedicated team member, Tanner, who facilitated a Zoom call for effective communication. The feedback emphasizes Interlaced.io's commitment to exceptional service and quick response times, reinforcing their reputation as a top IT service provider.

Managed IT Services for Digital Marketing Agency

5.0 Jul 15, 2024

His knowledge and expertise were truly invaluable in helping me resolve the issue quickly and efficiently. I appreciate your dedication and commitment to providing exceptional service.

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5 of 6 IT Managed Services reviews are 5 stars

3 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Innovation Consulting Company

5.0 — Interlaced.io provided managed IT services for an innovation consulting company. The team worked on several projects, upgrading security protocols, managing hardware acquisition and inventory, and Read more

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More responsive than most other service providers

Interlaced.io is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Xantrion

5.0 10 reviews

$5,000+

Undisclosed

50 - 249

Oakland, CA

Services provided

40% IT Managed Services

40% Cybersecurity

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

40% Help desk

20% Managed Hosting Services

20% Network +1

20% Security

Xantrion is a Managed IT Services provider specializing in Outsourced IT Support and IT Management. Across the reviews provided, Xantrion is praised for its proactive IT solutions, commitment to preventing issues before they occur, and effective project management. Approximately 100% of the reviews are positive, highlighting Xantrion's exceptional service delivery and customer satisfaction.

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9 of 9 IT Managed Services reviews are 5 stars

4 new reviews for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Financial Services Institution

5.0 — A financial services institution hired Xantrion to migrate their legacy network shares to SharePoint. The goal was to enhance data accessibility, security, and compliance policies. Read more

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3 of 3 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months

Over the past six months, reviews of Xantrion reflect a strong overall sentiment, highlighting their proactive approach to IT management and effective project execution. Clients praised their ability to enhance security and operational efficiency, with specific mentions of successful migrations to SharePoint and improved cybersecurity measures. Communication and responsiveness were consistently noted as strengths. Some feedback indicated minor areas for improvement, such as anticipating technical constraints during migrations, but overall, clients reported high satisfaction and confidence in Xantrion's expertise.

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Palo Alto, California (1)

San Francisco, California (4)

Seal Beach, California (1)

Stockton, California (1)

Walnut Creek, California (1)

Mill Valley, California (1)

Sonoma, California (1)

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Intivix

4.9 9 reviews

$5,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

60% IT Managed Services

15% Cloud Consulting & SI

15% Cybersecurity +1

10% IT Strategy Consulting

Focus Areas

50% Help desk

15% Network

15% Security +2

10% Disaster Recovery

10% Managed Hosting Services

Intivix is a Managed IT Services provider specializing in IT Management, IT Support Services, and Outsourced IT Support. Reviews indicate high client satisfaction, with themes of reliability, proactive service, and expertise in infrastructure transformation and cybersecurity. Approximately 90% of reviewers highlight Intivix's effective IT solutions and strategic support, contributing to improved security and productivity. Clients appreciate their responsiveness and tailored IT services.

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Reviews mention Communicative

Intivix is highly regarded for their communicative approach, as evidenced by consistent client feedback highlighting their open and proactive communication style. One client noted, "The communication is very open," with regular updates and a structured ticketing system to monitor service requests. Additionally, they provide detailed reports and conduct monthly reviews, ensuring transparency and responsiveness. Overall, clients appreciate Intivix's commitment to clear communication, which fosters a collaborative working relationship.

Managed Network Services for Nonprofit

5.0 Jun 9, 2017

We have a ticketing system called ConnectWise, so all service requests go through that system. Both sides monitor it, and if our queue gets too long, they tell us we need to work on it. We also email and text them, and they come here for visits. The communication is very open.

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7 of 9 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Nonprofit Association

5.0 — A nonprofit association partnered with Intivix as their long-term IT services provider. The team oversees infrastructure transformation, server migration, security maintenance, and software and Read more

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Mountain View, California (1)

San Francisco, California (4)

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Precision IT Consulting

4.9 12 reviews

$1,000+

$150 - $199 / hr

10 - 49

Concord, CA

Services provided

70% IT Managed Services

20% IT Strategy Consulting

10% Cloud Consulting & SI

Focus Areas

20% Help desk

30% Managed Hosting Services

20% Network +4

10% Managed Software Application & Solutions

10% Security

5% Disaster Recovery

5% Hardware

Precision IT Consulting is a Managed IT Services provider specializing in comprehensive IT management and support services. Across various reviews, they are praised for their responsiveness, professional communication, and commitment to client satisfaction, with no significant areas for improvement noted. More than 85% of reviewers highlight their proactive approach and personalized service, often emphasizing their effective ticketing system and quick problem resolution.

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Reviews mention Helpful

Clients have consistently praised Precision IT Consulting for their helpfulness and responsiveness. One CEO noted their team was "extremely timely and responsive," while a CFO highlighted their staff as "very friendly, helpful, and willing to give us a hand where we need it." Overall, the sentiment reflects a strong appreciation for the company's ability to deliver on client needs and maintain effective communication throughout the engagement.

Managed IT Services for Chemical Cleaning Company

5.0 Nov 11, 2020

They’ve done a great job. Overall, they’ve done a great job. The team is very helpful and responsive. They’re all very friendly, helpful, and willing to give us a hand where we need it.

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2 of 2 reviews are 5 stars

2 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 2 times in the past 6 months

Recent reviews for Precision IT Consulting highlight their strong performance in IT security and infrastructure management. Clients commend the firm for their exceptional communication, responsiveness, and quality of work. For instance, one client noted the impressive transition of their server to Azure and the strategic IT planning provided. Overall, sentiments are overwhelmingly positive, with clients expressing high satisfaction and recommending the firm for its commitment to client needs and effective solutions.

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Benicia, California (1)

Citrus Heights, California (1)

Los Angeles, California (1)

Oakland, United States (3)

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Half Moon Bay, California (1)

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Snap Tech IT

4.8 16 reviews

$5,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

60% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI

Focus Areas

25% Help desk

25% Security

10% Governance & Compliance Assessments +8

5% Cloud Server Migration

5% Disaster Recovery

5% Hardware

5% IT Budgeting

5% Managed Hosting Services

5% Managed Software Application & Solutions

5% Network

5% Telecom

Snap Tech IT is a Managed IT Services provider delivering comprehensive IT Support Services, including cybersecurity, remote IT management, and on-site servicing. The company receives predominantly positive feedback, with over 90% of reviews praising their responsiveness, project management, and security expertise. Clients frequently commend their knowledgeable staff, particularly individuals like Brandon, Nicole, and Duane, for their effective communication and proactive problem-solving, though some mention minor delays in ticket resolution.

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Reviews mention Understands their clients' needs

Clients commend Snap Tech IT for their exceptional understanding of client needs, highlighting their proactive approach and responsiveness. One client noted their ability to listen and swiftly address issues, significantly minimizing downtime. The IT Manager of ERG Aerospace praised their professionalism and unwavering commitment to customer satisfaction, stating that Snap Tech IT not only met but exceeded expectations in delivering reliable solutions. Overall, feedback reflects a strong sentiment of trust and satisfaction in their client-centric approach.

IT Managed Services & Cybersecurity for Manufacturing Co

5.0 Oct 8, 2024

From the outset, Snap Tech IT has demonstrated a high level of professionalism and competence. Their team is always ready to listen to our needs and take swift action to address any issues that arise. This proactive approach has significantly minimized downtime and ensured smooth operations across our organization.

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10 of 16 IT Managed Services reviews are 5 stars

16 new reviews for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Investment Consultancy

5.0 — Snap Tech IT has provided software and hardware support for an investment consultancy. The team has also onboarded new employees, managed servers, and helped with domain registration and management. Read more

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Atlanta, Georgia (2)

Marietta, Georgia (1)

Nashville, Tennessee (1)

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Oakland, California (1)

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South Jordan, Utah (1)

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nDataStor Inc

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Fairfield, CA

Services provided

40% IT Managed Services

40% Cybersecurity

10% IT Strategy Consulting +2

5% Cloud Consulting & SI

5% Other IT Consulting and SI

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Disaster Recovery +8

10% Hardware

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

5% Governance & Compliance Assessments

5% IT Budgeting

Established in 2008, nDataStor Inc, a small Cybersecurity company, is headquartered in Fairfield, California and Sacramento, California. Their team offers Cybersecurity and IT managed services.
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BizCare, Inc.

5.0 6 reviews

$5,000+

$100 - $149 / hr

2 - 9

Lafayette, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

20% Cybersecurity +1

10% IT Strategy Consulting

Focus Areas

10% Help desk

20% Security

20% Telecom +5

10% Disaster Recovery

10% Hardware

10% Managed Hosting Services

10% Network

10% Other IT managed services

BizCare, Inc. is a Managed IT Services provider that excels in IT Support Services and IT Management, offering comprehensive solutions such as network integration, cloud transition, and security enhancements. With 100% positive feedback from clients, reviewers consistently praise their proactive approach, reliability, and responsiveness, highlighting their ability to deliver timely and effective IT solutions.

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Reviews mention Experienced

Clients consistently commend BizCare, Inc. for their proactive approach and effective communication. One client highlighted their experience, noting that the team is direct and honest, delivering on promises without overcommitting. They have successfully facilitated organizational expansion and provided valuable IT solutions, protecting clients from security issues. Overall, the sentiment reflects a strong appreciation for BizCare, Inc.'s expertise and reliability, with no significant areas for improvement identified.

Managed IT Services for Religious Nonprofit

5.0 Jul 26, 2022

I've worked with many service providers, and I can honestly say that BizCare, Inc. delivers what they say they will. Their experienced team won't overpromise or overcommit. They're direct and honest about issues we may face and give us options for solving our existing problems. BizCare, Inc.'s experience has been very valuable to us.

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4 of 4 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Services for Religious Nonprofit

5.0 — BizCare, Inc. has provided a wide range of IT services to a religious nonprofit. Most recently, they’ve brokered and implemented streaming software and securely transitioned the client’s servers Read more

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Oakland, California (1)

Richmond, California (1)

San Francisco, California (1)

Walnut Creek, California (2)

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Intelligent Technical Solutions

Not yet reviewed

$5,000+

$150 - $199 / hr

250 - 999

San Francisco, CA

Services provided

40% IT Managed Services

30% Cybersecurity

20% Cloud Consulting & SI +2

5% BI & Big Data Consulting & SI

5% IT Strategy Consulting

Focus Areas

10% Help desk

50% Security

25% Network +2

10% Disaster Recovery

5% IT Budgeting

Intelligent Technical Solutions is an IT managed services company based in Las Vegas, Nevada and Phoenix, Arizona. The team focuses on IT managed services and Cybersecurity.
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Testinium

4.7 5 reviews

$75,000+

$50 - $99 / hr

250 - 999

San Francisco, CA

Services provided

20% IT Managed Services

40% Application Testing

20% Application Management & Support +2

10% IT Staff Augmentation

10% IT Strategy Consulting

Focus Areas

20% Help desk

25% Managed Software Application & Solutions

20% Disaster Recovery +2

20% Software Evaluation

15% Governance & Compliance Assessments

Testinium is a testing automation company that specializes in performance testing, QA processes, and CI/CD support for various industries, including e-commerce and banking. Reviews highlight their effective testing automation suite, with notable results such as a 50% decrease in customer complaints and significant improvements in system performance. While clients appreciate their quick response and deep expertise, some suggest expanding their device pool for testing. Overall, positive feedback dominates, illustrating their reliability and technical competency in testing services.

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Reviews mention Helpful

Testinium has received positive feedback for their helpfulness and quick issue resolution. A client noted their satisfaction with Testinium's tools, specifically Loadium, and emphasized the ease of communication with the team. The client also appreciated the quality of the trained staff provided by Testinium, stating, "Anyone working with them won’t have any issues." Overall, the sentiment reflects a strong endorsement of Testinium's services and support.

Application Testing for E-Commerce Marketplace

4.5 Mar 31, 2021

The staff Testinium provides are already trained, and they follow up to see if there are any issues with the assigned resources. We haven’t had any problems though; the guys are performing well. They're helpful and quick to resolve any issues.

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Seashore IT

5.0 1 review

Undisclosed

$200 - $300 / hr

2 - 9

San Francisco, CA

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +2

20% Cybersecurity

20% IT Strategy Consulting

Focus Areas

20% Help desk

10% Cloud Server Migration

10% Hardware +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Website Maintenance

Seashore IT is a Managed IT Services provider specializing in outsourced IT support and management. They consistently deliver timely and cost-effective solutions, with 100% of reviewers praising their project management and responsiveness. Clients particularly appreciate their expertise and alignment with company values.

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1 of 1 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Real Estate Development Firm

5.0 — Seashore IT provides managed IT services for a real estate development firm. The team is responsible for end-point protection, MFA, device maintenance, and cloud services. Read more

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Vaco

Not yet reviewed

$10,000+

$150 - $199 / hr

1,000 - 9,999

Walnut Creek, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

15% Cybersecurity +1

15% IT Strategy Consulting

Focus Areas

15% Help desk

25% Managed Hosting Services

25% Network +3

15% Managed Software Application & Solutions

10% Security

10% Telecom

Established in 2002, Vaco is a large Brentwood, Tennessee-based IT managed services company. Their team specializes in IT managed services and cloud consulting & SI.
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On Time Tech

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

100% IT Managed Services

Focus Areas

15% Help desk

25% Security

15% Disaster Recovery +3

15% Hardware

15% Managed Hosting Services

15% Network

On Time Tech is an IT managed services company founded in 2004. Their team focuses on IT managed services.
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Techs On Call LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Emeryville, CA

Services provided

100% IT Managed Services

Focus Areas

20% Help desk

40% Network

20% Security +1

20% Telecom

Techs On Call LLC is an IT managed services company. Founded in 1995, the agency is based in Emeryville, California. Their team offers IT managed services.
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MicroMenders

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

50% IT Managed Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +1

10% Cybersecurity

Focus Areas

10% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +3

20% Network

20% Security

10% Telecom

MicroMenders is an IT managed services company. Launched in 1985, the company is in San Francisco, California. Their team focuses on IT managed services and cloud consulting & SI.
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TechnoBrains Business Solutions LLP

5.0 15 reviews

$5,000+

$25 - $49 / hr

50 - 249

San Francisco, CA

Services provided

10% IT Managed Services

10% Cloud Consulting & SI

10% Custom Software Development +8

10% E-Commerce Development

10% ERP Consulting and SI

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

5% Application Testing

5% Enterprise App Modernization

Focus Areas

10% Help desk

10% Disaster Recovery

10% Hardware +7

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Software Evaluation

10% Software Expert Witness

10% Vendor Procurement & Selection

TechnoBrains Business Solutions LLP is a Managed IT Services provider renowned for its exceptional software development and IT management capabilities. With a focus on delivering high-quality code and responsive project management, they have received overwhelmingly positive feedback, with 100% of reviewers highlighting their honesty, competitive pricing, and remarkable talent in software and quality assurance engineering.

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Reviews mention Great project management

TechnoBrains Business Solutions LLP has received consistently positive feedback regarding their project management. Clients noted their adherence to deadlines, effective communication, and proactive responses to needs. For instance, one client highlighted the use of Asana for clear deadlines and updates, while another praised the regular communication and detailed reports. Overall, the sentiment reflects strong satisfaction with their organizational skills and flexibility, contributing to successful project outcomes.

Mobile App Dev & UI/UX Design for Energy Tech Company

5.0 May 23, 2024

It was fantastic. They permitted us to engage with them via Asana, which offered incredibly clear deadlines, several chat rooms, and deliverables. Additionally, it saved us from having to wait for a longer, more formal call by enabling us to send brief notes if something came up. Their staff consistently arrived on time or ahead of schedule, and the project manager kept us updated and addressed any concerns we had, no matter how minor.

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Web Development for Property Valuation Company

5.0 Nov 16, 2023

Throughout the engagement, TechnoBrains demonstrates excellent project management. They regularly adhere to deadlines, and there was constant communication, with prompt response to our needs and regular updates on project milestones.

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Management System Dev for Healthcare Solutions Company

5.0 Nov 15, 2023

Throughout the development process, TechnoBrains Business Solutions LLP displayed great project management. They constantly met our deadlines for milestone deliveries, proactive communication and they were very accommodating to our changing needs.

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Web Application Development for Real Estate Startup

5.0 Aug 7, 2018

Management of the project was excellent. They delivered daily reports with things they have done and things they will do in next week or so. It was very effective and we were on the same page during the process.

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Web Solution Dev for Automotive Company

5.0 Jul 27, 2018

Their project management was excellent compared to our previous vendors. They were clear and precise in their communication and delivered comprehensive and detailed reports. We always knew exactly what they were working on, they planned out precise deadlines.

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1 of 1 IT Managed Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Quote Engine Dev for Hazardous Materials Mgmt Software Co

5.0 — TechnoBrains Business Solutions LLP developed a quote engine software with automatic product mediation for a hazardous materials management software company. The team integrated APIs to enable Read more

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Australia (1)

Hong Kong (1)

India (2)

New Zealand (1)

United Arab Emirates (1)

United States (5)

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Nerd Crossing

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Walnut Creek, CA

Services provided

20% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting +2

20% Web Design

20% Web Development

Focus Areas

20% Help desk

20% Managed Software Application & Solutions

20% Security +5

10% Managed Hosting Services

10% Network

10% Other IT managed services

5% Disaster Recovery

5% Hardware

Nerd Crossing, an IT managed services company, provide IT managed services and Cybersecurity. They were established in 2010.
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Network Right

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

50% IT Managed Services

50% IT Strategy Consulting

Focus Areas

35% Help desk

35% Network

30% Security

Network Right, a small IT strategy consulting and IT managed services company, is based in San Francisco, California. Their services include IT strategy consulting and IT managed services.
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Pythian

Not yet reviewed

$25,000+

$300+ / hr

250 - 999

San Francisco, CA

Services provided

20% IT Managed Services

20% BI & Big Data Consulting & SI

20% Cloud Consulting & SI +3

20% IT Strategy Consulting

10% Blockchain

10% Enterprise App Modernization

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +2

20% Other IT managed services

20% Security

Pythian is a business intelligence company in Ottawa, Canada and San Francisco, California. They specialize in BI & big data consulting & SI and cloud consulting & SI and were launched in 1997.
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PC Professional, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% IT Managed Services

15% Cybersecurity

10% Cloud Consulting & SI +4

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

5% Unified Communications Consulting & SI

Focus Areas

25% Help desk

10% Cloud Server Migration

10% Disaster Recovery +6

10% Hardware

10% Network

10% Other IT managed services

10% Security

10% Vendor Procurement & Selection

5% IT Budgeting

In Oakland, California, PC Professional, Inc. Is an IT managed services company. The team provides IT managed services and Cybersecurity.
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Pact-One Solutions, LLC

5.0 7 reviews

$5,000+

$150 - $199 / hr

10 - 49

South San Francisco, CA

Services provided

55% IT Managed Services

20% Cybersecurity

10% Cloud Consulting & SI +2

10% IT Strategy Consulting

5% Other IT Consulting and SI

Focus Areas

10% Help desk

10% Cloud Server Migration

10% Disaster Recovery +8

10% Hardware

10% IT Budgeting

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Security

5% Other IT managed services

5% Telecom

Pact-One Solutions, LLC is a provider of Managed IT Services, offering solutions such as IT Support Services, cybersecurity, and hardware/software installation. Reviews consistently praise their timely service and excellent communication, with 100% highlighting their effective project management and responsiveness. Additionally, 67% of reviewers commend the friendliness and reliability of their technicians, particularly Shawn. Some reviews suggest improvement in assignment consistency for enhanced service personalization.

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Reviews mention Helpful

Clients have expressed a highly positive sentiment towards Pact-One Solutions, LLC, highlighting their efficiency and helpfulness in managing IT services. One client noted that the team relieved technical stress and provided timely solutions, stating, 'they take care of the problem for us.' Another client emphasized their impressive communication and responsiveness, with support typically initiated within 10–30 minutes. Overall, clients appreciate the quality of work and the proactive approach taken by Pact-One Solutions, LLC.

IT Managed Services for Oral Surgery Clinic

5.0 Dec 15, 2023

Working with Pact-One Solutions, LLC has been stress-relieving because, when things are malfunctioning, they take care of the problem for us. They're really helpful in solving any questions and IT issues. Moreover, they communicate well with us. Usually, one of their teammates reaches out to us within 10–30 minutes regarding the ticket, and someone is assigned to us to help us through the problem.

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3 of 3 IT Managed Services reviews are 5 stars

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Oral Surgery Clinic

5.0 — Pact-One Solutions, LLC provides managed IT services for an oral surgery clinic. Their work includes remote and on-site help desk support, software and hardware installs, system updates, and Read more

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Los Gatos, California (1)

Palo Alto, California (1)

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Mann Consulting

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

50% IT Managed Services

30% IT Strategy Consulting

10% Cybersecurity +2

5% IT Staff Augmentation

5% Other IT Consulting and SI

Focus Areas

25% Help desk

30% Other IT managed services

15% Disaster Recovery +2

15% Network

15% Security

Mann Consulting is a San Francisco, California-based IT managed services company. The team specializes in IT managed services and IT strategy consulting.
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Jones IT

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

70% IT Managed Services

30% Business Consulting

Focus Areas

15% Help desk

15% Network

10% Disaster Recovery +6

10% Hardware

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Other IT managed services

10% Security

10% Telecom

Jones IT is an IT managed services company launched in 2002. Their team provides IT managed services and Business Consulting.
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Langtech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

20% IT Managed Services

20% Custom Software Development

10% Cloud Consulting & SI +6

10% Cybersecurity

10% IT Strategy Consulting

10% Mobile App Development

10% Web Development

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Security +5

15% Network

10% Disaster Recovery

5% IT Budgeting

5% Managed Software Application & Solutions

5% Telecom

Founded in 1987, Langtech is a small IT managed services company. Their services include IT managed services and Custom Software Development.
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Network Resource

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Berkeley, CA

Services provided

70% IT Managed Services

30% IT Strategy Consulting

Focus Areas

20% Help desk

20% Disaster Recovery

20% Hardware +2

20% Network

20% Security

Network Resource is an IT managed services company. Their midsize team is based in Berkeley, California. Their services include IT managed services and IT strategy consulting.
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UnitedLayer

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Francisco, CA

Services provided

40% IT Managed Services

30% Application Management & Support

30% Cloud Consulting & SI

Focus Areas

10% Help desk

20% Managed Hosting Services

20% Other IT managed services +5

10% Disaster Recovery

10% Hardware

10% Network

10% Security

10% Telecom

UnitedLayer is a midsize IT managed services company based in San Francisco, California. Their services include IT managed services and cloud consulting & SI.
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People 1st, IT Inc. LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

San Francisco, CA

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1

25% IT Strategy Consulting

Focus Areas

20% Help desk

10% Disaster Recovery

10% Hardware +11

10% Security

5% Cloud Server Migration

5% IT Budgeting

5% Managed Hosting Services

5% Managed Software Application & Solutions

5% Network

5% Other IT managed services

5% Software Evaluation

5% Software Expert Witness

5% Telecom

5% Vendor Procurement & Selection

IT strategy consulting company People 1st, IT Inc. LLC was launched in 1997. The team provides IT strategy consulting and cloud consulting & SI.
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Out Task Inc

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

50% IT Managed Services

25% Cybersecurity

5% Back Office Outsourcing +4

5% Cloud Consulting & SI

5% ERP Consulting and SI

5% IT Staff Augmentation

5% IT Strategy Consulting

Focus Areas

30% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +4

10% Disaster Recovery

10% Security

5% Hardware

5% Network

Out Task Inc is an IT managed services company. They offer IT managed services and Cybersecurity and were founded in 2021. The firm is based in San Francisco, California and Santa Clara, California.
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deepstrike.io

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

25% IT Managed Services

25% Application Testing

25% Compliance Consulting +1

25% Cybersecurity

Focus Areas

25% Help desk

50% Security

25% Disaster Recovery

Cybersecurity company deepstrike.io provides Cybersecurity and IT managed services. They are located in San Francisco, California.
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42 Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Berkeley, CA

Services provided

40% IT Managed Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +2

10% Cybersecurity

10% Unified Communications Consulting & SI

Focus Areas

10% Help desk

30% Managed Hosting Services

20% Managed Software Application & Solutions +3

20% Network

10% Security

10% Telecom

42 Inc is a small IT managed services company. They provide IT managed services and cloud consulting & SI and were founded in 1992.
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Alternative Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Berkeley, CA

Services provided

70% IT Managed Services

30% IT Strategy Consulting

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Hosting Services +2

20% Network

20% Security

Alternative Technologies is a Berkeley, California-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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Centarus | IT Support & Managed IT Services

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

San Francisco, CA

Services provided

40% IT Managed Services

25% Cybersecurity

20% IT Strategy Consulting +1

15% Cloud Consulting & SI

Focus Areas

15% Help desk

20% Security

15% Managed Hosting Services +10

5% Disaster Recovery

5% Governance & Compliance Assessments

5% Hardware

5% IT Budgeting

5% Managed Software Application & Solutions

5% Network

5% Other IT managed services

5% Software Evaluation

5% Telecom

5% Vendor Procurement & Selection

Launched in 2009, Centarus | IT Support & Managed IT Services is an IT managed services company. The team provides IT managed services and Cybersecurity.
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VFIX Communications

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

San Francisco, CA

Services provided

50% IT Managed Services

25% IT Strategy Consulting

15% Cloud Consulting & SI +1

10% Cybersecurity

Focus Areas

100% Help desk

Based in San Francisco, California, VFIX Communications is an IT strategy consulting company. The team focuses on IT strategy consulting and cloud consulting & SI.
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ScreenMeet

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Francisco, CA

Services provided

10% IT Managed Services

40% IT Strategy Consulting

20% CRM Consulting and SI +2

20% Mobile App Development

10% Cloud Consulting & SI

Focus Areas

100% Help desk

Established in 2016, ScreenMeet is a small San Francisco, California-based IT strategy consulting company. Their services include IT strategy consulting and CRM consulting and SI.
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ManagedTEK

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Benicia, CA

Services provided

25% IT Managed Services

50% Cybersecurity

25% IT Strategy Consulting

Focus Areas

50% Help desk

50% Disaster Recovery

Cybersecurity company ManagedTEK was founded in 2009. The company focuses on Cybersecurity and IT strategy consulting, and is small.
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