Nucleus Networks

BACKGROUND

Please describe your company and position.

I am the CFO of Discovery Silver Corp.

Describe what your company does in a single sentence.

Mineral exploration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nucleus Networks to accomplish?

• Manage IT program
• Assist with infrastructure and architecture
• Provide insight and current issues in the IT industry to keep us ahead

SOLUTION

How did you find Nucleus Networks?

already contracted for managed IT services

Why did you select Nucleus Networks over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Nucleus Networks were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enhance Discovery Silver Corp's network infrastructure across its Mexican mining locations: Parral, Chihuahua, Cordero, and Hermosillo. The primary goal is to boost network reliability, performance, and security through the replacement of existing hardware with advanced Cisco Meraki solutions, fortified by APC UPS battery units to ensure uninterrupted power supply.
The project encompasses a comprehensive upgrade of network hardware with Cisco Meraki equipment, accompanied by meticulous pre-staging, labeling, and documentation. Collaboration with a designated Point of Contact (PoC) will ensure that sufficient provision for patch cables and cable management resources will be accounted. This will facilitate seamless installation by a Nucleus consultant to visit the locations Parral, Chihuahua, and Cordero, in Mexico over a duration of up to 7 days. A local resource will perform installations at the Hermosillo location while the consultant will remotely ensure the equipment is brought online.
In parallel, existing Dell servers at Hermosillo and Cordero will be upgraded to accommodate Egnyte Storage Sync services. After local IT performs hardware enhancements, Nucleus will reconfigure these servers with optimized settings, including the Windows Server 2019 operating system and Hyper-V roles for deploying Egnyte Storage Sync services.
Throughout the deployment, Nucleus will maintain close communication with local IT teams to ensure smooth online integration and timely configuration adjustments. The resulting transformation promises increased hardware reliability, elevated network performance, and advanced security for Discovery Silver Corp's operations. The integration of Cisco Meraki technology and APC UPS units reflects our commitment to enhancing the robustness of network infrastructure. This project's success holds the potential to propel Discovery Silver Corp toward sustained growth and operational excellence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable would be all infrastructure/hardware installed and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, and slightly under budget. Also used their spanish-speaking resources. 

What was your primary form of communication with Nucleus Networks?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nucleus Networks' communication, efficiency, and ease of dealing were impressive.

Are there any areas for improvement or something Nucleus Networks could have done differently?

No. Everything was exactly as expected, if not better.