Top Remotely

BACKGROUND

Please describe your company and position.

I am the Chief Finance Manager of Abba Insurance

Describe what your company does in a single sentence.

We are an insurance company providing comprehensive coverage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We opted for hybrid app development with Top Remotely to enable our customers for seamless access to insurance services on Android and iOS platforms.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely designed a seamless hybrid app with features like policy management, claims submission, payment gateway integration, real-time notifications, and customer support, to create security and efficiency in user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app greatly enhanced client engagement and minimized service request processing times. Ease of use emerged as a theme in user feedback, and our customer support team cited fewer manual inquiries thanks to the app’s self-service features and real-time updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely established clear communication, delivered on every milestone ahead of schedule and responded quickly to our feedback. From the very start to the very end, their responsiveness and methodical workflow ensured that the project kept rolling smoothly.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise and understanding of our industry-specific needs shine through, as they took complex insurance processes and made them simple and intuitive for our users in a mobile experience.

Are there any areas for improvement or something Top Remotely could have done differently?

More robust app testing across diverse device types before final launch could have minimized minor post-launch compatibility adjustments and support requests.

BACKGROUND

Please describe your company and position.

I am the President of Ricky Jared Real Estate LLC

Describe what your company does in a single sentence.

We are a Atlanta, GA based urban home and commercial real estate company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Top Remotely Cybersecurity Services Implementation We contracted with Top Remotely for our cybersecurity (cyber risk) services to help protect our digital infrastructure, customer data, and internal systems from cyber threats.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Great culture fit

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely ran a complete security audit, installed firewall protections, encrypted confidential information, added intrusion detection systems, and established ongoing monitoring and employee education to enhance our cybersecurity architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had fewer cybersecurity threats, better data protection mechanisms, and quicker incident response. Their efforts contributed to us strengthening client trust, compliance requirements, and business continuity with a minimal impact

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered their work on time, communicated effectively about milestones, and provided consistent updates throughout the process. They were always proactive in meeting our needs and flexible in changing approaches as per the requirements.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a very proactive security mindset and have shown themselves more than capable to tailor solutions according to our specific real estate operations needs.

Are there any areas for improvement or something Top Remotely could have done differently?

The training materials on data and above were also much lacking for non-technical staff and we would have liked to see more information along best practices that would help to reiterate this message all the way past the initial onboarding stage.

BACKGROUND

Please describe your company and position.

I am the Director of a n R&D tax credit firm.

Describe what your company does in a single sentence.

We are our clients' expert R&D tax credit firm, applying our efficient, client-centric, technology-assisted process to streamline the due diligence work of claiming and defending federal and state R&D tax credits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

Build a proprietary web app that centralizes, organizes, and integrates R&D tax credit data collection in one easy-to-use SaaS platform.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Great culture fit
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built a robust web application for data gathering for R&D tax credit filing, featuring compliance tracking, automated workflows, and easy integrations to accounting software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhancing efficiency, minimizing manual errors, expediting claim processing, and improving client satisfaction through a smoother tax credit submission experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Was on-time, kept clear communication, quickly responded to ensures and adapted solutions to suit changing needs.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep expertise around R&D tax credits and technology made the development experience smooth and super effective.

Are there any areas for improvement or something Top Remotely could have done differently?

Amplifying post-launch support, making training documentation more granular would help users adopt and assimilate.

BACKGROUND

Please describe your company and position.

I am the Finance Manager of Allen’s Tree Service

Describe what your company does in a single sentence.

We offer tree trimming, tree removal, storm cleanup, and stump grinding—any tree services you might need! Call us now for a free estimate!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• At Top Remotely, we have built custom platforms to help clients further streamline their service requests through a CRM that checks off each step from scheduling to work order completion.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Great culture fit
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely created a CRM with capabilities for client management, job scheduling, quote creation, invoicing, and tracking the status. The deliverables consisted of user dashboard, mobile access, admin tools and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Come CRM helped minimize manual documentation, handle responses quickly, ensure timely job completion, and improve client retention by following up automatically and organizing them with everything related to the jobs and customers in one place.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In my experience, Top Remotely has delivered on time for every milestone, maintained straightforward and easy communication, and responded quickly to all of our requests. They accommodated, acted professionally, and made sure the CRM aligned with our day-to-day. 

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was incredibly impressive how well they understood service based businesses. They tailored features for our specific needs and provided recommendations we hadn’t thought of, which made the system easy to use and extremely effective.

Are there any areas for improvement or something Top Remotely could have done differently?

A more detailed user guide and personalized onboarding would have helped us fully utilize the CRM features from the beginning.

BACKGROUND

Please describe your company and position.

I am the President of Hotyo Games Lifestyle

Describe what your company does in a single sentence.

We are a gaming company focused on creating engaging

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• To simplify player management, engagement tracking, and customer support processes, we hired Top Remotely for CRM development.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Great culture fit
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The first was the use of a custom CRM system developed by Top Remotely specifically for gaming projects, which included features such as player data management, automated communication tools, an analytics dashboard, integrated customer support tickets, and real-time performance monitoring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our workflow was drastically streamlined, we were able to respond to players much faster, we significantly improved user tracking, and our support-team gained greater insight into player behavior and needs which resulted in increased engagement and retention.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management ensured a well-structured and efficient performance, they delivered everything on-time and reacted fast and very effective to all our needs.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

There was something different about their ability to understand differences in our industry, quickly adapt, and deliver a completely tailored solution among other development teams.

Are there any areas for improvement or something Top Remotely could have done differently?

If there would be more frequent progress updates and early-stage UI mockups, better communication would take place with clients, and less minor amendment would happen later in the project.

BACKGROUND

Please describe your company and position.

I am the Associate Director of Lindseys Home Hub

Describe what your company does in a single sentence.

We are a featured service provider for home decoration and providing customized interior and exterior design solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Top Remotely hired for specific efficient scalable DevOps development to make deployment process easier.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely set up CI/CD pipelines, automated infrastructure, configured cloud environments, monitored systems, and optimized performance to deliver comprehensive DevOps solutions to clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It reduced deployment time by 60%, bolstered infrastructure stability and reduced downtime, optimizing operational function and improving customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gorgeous 

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

It was truly remarkable how they seamlessly integrated with our team with their technical expertise, responsiveness.

Are there any areas for improvement or something Top Remotely could have done differently?

Could have shipped early, a slightly faster onboarding would have really helped on this end.

BACKGROUND

Please describe your company and position.

I am the Finance Manager of tech company. 

Describe what your company does in a single sentence.

We are a tech company providing cutting-edge digital solutions (software, mobile, cloud) for companies in different sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We contracted Top Remotely for end-to-end SaaS product development in an effort to streamline user operations and efficiently scale our subscription-based service model.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Pricing fit our budget
• Great culture fit

How many teammates from Top Remotely were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From user management and subscription processing, including real-time analytics and an API integration for the attention portal, to an intuitive admin dashboard, Top Remotely built the entire SaaS scalable platform as per those requirements, making sure of the security, performance, and smooth onboarding of the users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

November (SaaS): The SaaS product was launched in November with great feedback from users. This gave rise to improved operational efficiency, increased user retention, and seamless client onboarding. The integrated tools and features led to easier management and high productivity for our internal teams, as reported by our teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thier project management was prescient and organized. Milestones were achieved on time, and the team showed agility in responding to requests for adjustments and dealing with feedback throughout the development cycle.

What was your primary form of communication with Top Remotely?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First-hand experience building SaaS with a focus on user experience. What they did well was they were able to marry innovation with practical execution. Their team was communicative, collaborative, and prepared with thoughtful solutions.

Are there any areas for improvement or something Top Remotely could have done differently?

The initial onboarding and documentation can also be more detailed. A clearer roadmap at the beginning of the project would have helped but they adapted quickly, and their communication after that was excellent.

BACKGROUND

Please describe your company and position.

I am the Director of HR company. 

Describe what your company does in a single sentence.

We are a committed HR company that specializes in the acquisition of talent along with employee management and organizational development. We offer customized solutions that help companies develop strong teams and reach their goals in the workplace efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Top Remotely had hired for Social Media Marketing (PPC) & Web development to boost visibility, attract the top talent, and engage users in much more professional & optimized Website.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Great culture fit
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely created and developed a SEO-friendly responsive website, launched and managed paid campaigns on LinkedIn and Google, producing engaging social media content to raise awareness of our brand and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All tasks were delivered on time and they were responsive and flexible to our changing needs in the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

This provided a very natural bridge between branding and performance due to their understanding of both the technical and marketing development components.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

More regular updates on performance and proactive recommendations would have helped us grow even quicker.

Are there any areas for improvement or something Top Remotely could have done differently?

Not

BACKGROUND

Please describe your company and position.

I am the Vice President of Marketing

Describe what your company does in a single sentence.

We are a pioneer electronics manufacturing company specializing in innovative electronic components and devices, offering cutting-edge solutions for a wide range of industries through state-of-the-art technology and precise engineering.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• So we engaged Top Remotely for the mobile app development to simplify internal processes, track production workflows, and to provide real-time updates to clients and stakeholders about order status and stock levels.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Good value for cost
• Company values aligned

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included designing and development of a mobile application having various features like production tracking, inventory management, push notifications and secure user access. They also provided backend integrations with our existing ERP system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result was an end to the gaps in communication, greater visibility into production and the ability to make faster decisions through the use of the mobile app. It improved real-time reporting, helped our team keep track of orders, and increased operational efficiency throughout departments.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely professionalized the project and kept a clear deadline and communicated regularly. They responded in time to our feedback and were reachable in making any necessary changes through various parts of the development.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Their vision to comprehend our complex manufacturing workflows and convert them into a simple, effective application with a clean user interface made all the difference.

Are there any areas for improvement or something Top Remotely could have done differently?

More documentation and even an in-person training with our internal IT team would have made daily management easier post launch. Scalability for the future could be helped by more in-depth user guides.

BACKGROUND

Please describe your company and position.

I am the Author

Describe what your company does in a single sentence.

I am the author of inspirational and faith-based books

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We engaged Top Remotely for professional web development of an author website that brings my books to life and engages with readers.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

Pricing fit our budget

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely designed and developed a responsive website with a book showcase, author bio, blog section, contact form, and e-commerce integration for book sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My new website helped to increase my online visibility, allowing readers to more easily find and purchase my books as well as establishing a stronger presence for my author brand.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided the project on schedule and also replied promptly and professionally to any modifications or assistance I required.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their creativity, responsiveness, and craftsmanship used to bring my vision into a beautiful yet functional website.

Are there any areas for improvement or something Top Remotely could have done differently?

It would have been easier to manage a site independently if there was a short tutorial or training post-launch.