Top Call Center Companies & Services for Telecommunication Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
See all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
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Undisclosed< $25 / hr10 - 49Lahore, Pakistan
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Call center service Talent Trellis is headquartered in Toronto, Canada and Lahore, Pakistan. The team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
Rakindus is a software development firm. They are in Coimbatore, India, and their services include Custom Software Development and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
See all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
See all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
See all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
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$1,000+$25 - $49 / hr10 - 49Pimpri-Chinchwad, India
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Digital Strategy company Quickupp Softech was launched in 2023. The agency offers Digital Strategy and IT strategy consulting, and is small.
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UndisclosedUndisclosed10 - 49
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Infoprogres (VoipBon) is an answering service company founded in 2005. The team offers Call Center Services and IT managed services.
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UndisclosedUndisclosed250 - 999
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Beijing Jiuzhong Tianxia Technology Service Co., Ltd. Is a Customer Service Outsourcing company established in 2013. The company focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Dhaka, Bangladesh
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Social media marketing agency RIVO BPO was launched in 2024. Based in Dhaka, Bangladesh, the team offers Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
Services provided
IConcept is an IT strategy consulting company in Cairo, Egypt. Their services include IT strategy consulting and Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
See all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
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$5,000+< $25 / hr10 - 49Prishtina, Kosovo
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OLYMP BPO, a telephone answering service, offer Call Center Services and Back Office Outsourcing. They were established in 2018.
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$1,000+< $25 / hr10 - 49
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GCON is a Customer Service Outsourcing company. Launched in 2025, the company specializes in Customer Service Outsourcing and Call Center Services.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
See all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
See all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
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$1,000+$25 - $49 / hr2 - 9West End, England
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Established in 2022, Future Faced Ltd, a small Email Marketing company, is in West End, England. Their services include Email Marketing and Search Engine Optimization.
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$5,000+< $25 / hr2 - 9Ohrid, North Macedonia
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OptaVista is a small web development firm in Sheridan, Wyoming and Ohrid, North Macedonia. Their services include Web Development and Digital Strategy.
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$1,000+< $25 / hr2 - 9
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Social media marketing agency Mirrolex Solutions was established in 2023. The agency provides Social Media Marketing and Custom Software Development.
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Undisclosed< $25 / hr10 - 49
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MediRises is a Back Office Outsourcing company. The team is headquartered in Dover, Delaware, and their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Montreal, Canada
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Gexel Telecom is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Back Office Outsourcing and were launched in 1998.
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$1,000+< $25 / hr250 - 999Toronto, Canada
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Innovative Vision is a midsize Customer Service Outsourcing company. Launched in 2002, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Shanghai, China
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Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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$1,000+< $25 / hr50 - 249
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EagleGrace is a Translation company. The team specializes in Translation and Transcription and is based in Buford, Georgia.
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Undisclosed< $25 / hr10 - 49
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Launched in 2023, EGY~FENNECS, a small Customer Service Outsourcing company, is headquartered in Alexandria, Egypt. Their team offers Customer Service Outsourcing and Business Consulting.
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$1,000+$25 - $49 / hr10 - 49
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Launched in 2022, Dafinitiq AI is an AI Agents company. The team specializes in AI Agents and Artificial Intelligence.
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UndisclosedUndisclosed10 - 49Plymouth, NH
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FullFunnel is an Advertising company. The Plymouth, New Hampshire-based company provides Advertising and Sales Outsourcing.
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$5,000+< $25 / hr10 - 49Gurugram, India
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Established in 2019, Xcentasia is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Market Research.
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UndisclosedUndisclosed2 - 9Liverpool, England
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TOTAL PA LTD is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and are headquartered in Liverpool, England and Liverpool, England.
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$100,000+$25 - $49 / hr10 - 49
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Custom software development company Copler is located in Ukraine and Ukraine. They specialize in Custom Software Development and IT managed services and were launched in 2015.
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$10,000+$25 - $49 / hr10 - 49
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Launched in 2021, VVN Solutions Private Limited is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Pune, India
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Established in 2019, Cuilassist is a small Back Office Outsourcing company located in Pune, India. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Siliguri, India
Services provided
Topfin Global is a Market Research company located in Siliguri, India. They provide Market Research and IT managed services.
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$1,000+$25 - $49 / hr10 - 49
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SmartEdge Global Solutions Ltd. Co. Is a Digital Strategy company. The Iloilo City, Philippines-based company specializes in Digital Strategy and Web Design.
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$1,000+< $25 / hr10 - 49
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Telephone answering service Visionary Solutions BPM LLP is in Sahibzada Ajit Singh Nagar, India. They offer Call Center Services and Back Office Outsourcing and were established in 2025.
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$1,000+< $25 / hr10 - 49
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SEO company Streamline Venture is located in Lahore, Pakistan. They offer Search Engine Optimization and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
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Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
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See all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$5,000+< $25 / hr250 - 999Cebu City, Philippines
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ISuporta Outsourcing, a social media marketing agency, was launched in 2017. They provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9
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Launched in 2024, Kimyon Team, a small Advertising company, is headquartered in Rīga, Latvia. Their team offers Advertising and Direct Marketing.
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$5,000+$25 - $49 / hr10 - 49San José, Costa Rica
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Cloud consulting & SI company Arkkosoft specializes in cloud consulting & SI and BI & big data consulting & SI. They were established in 1997.
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$1,000+$25 - $49 / hr10 - 49
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Established in 2023, Polo Staffing LLC, a small answering service, is headquartered in Miami Beach, Florida. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Gandhinagar, India
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Rayvat Outsourcing is a Gandhinagar, India-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9
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MarginSales is a CRM consulting and SI company. They are located in Gurugram, India, and their services include CRM consulting and SI and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9
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Launched in 2025, ATOPSIO is a small Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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$10,000+< $25 / hr50 - 249Kolkata, India
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See all 1 projectsLogica Infotech Services Pvt. Ltd. specializes in Medical Billing, Coding, and Insurance Indexing. Reviews highlight their quality work delivered within specified timelines and emphasize their professionalism and strong client relationships. However, recommendations suggest expanding service availability to the US time zone to attract more clients.
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Undisclosed< $25 / hr10 - 49
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Founded in 2024, OQP Virtual Solutions is an answering service. Based in , the team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed50 - 249Davao City, Philippines
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KKC Outsourcing Corporation, a SEO company, was established in 2018. They offers Search Engine Optimization and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9
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AI company Outsorc.ai provides Artificial Intelligence and Call Center Services. They were launched in 2023.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
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See all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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Undisclosed$50 - $99 / hr50 - 249Sydney, Australia
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Bluebirdz is a software development company. Their midsize team is based in Sydney, Australia and focuses on Custom Software Development and Mobile App Development. The agency was launched in 2016.
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$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
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Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.
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$5,000+Undisclosed2 - 9
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Truth Cartel is a small Miami Beach, Florida-based Fractional CMO Services company. The team specializes in Fractional CMO Services and Content Marketing.
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$1,000+$100 - $149 / hr10 - 49Lagos, Nigeria
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NLP Nigeria is a Digital Strategy company. The agency is in Lagos, Nigeria and Lagos, Nigeria. Their team provides Digital Strategy and Social Media Marketing.
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$1,000+< $25 / hr2 - 9Belfast City, Northern Ireland, Northern Ireland
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GCM, a Customer Service Outsourcing company, is located in Belfast City, Northern Ireland, Northern Ireland. Founded in 2016, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+$100 - $149 / hr2 - 9
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Headquartered in Lagos, Nigeria, Analaize Limited is a Digital Strategy company. They specialize in Digital Strategy and Web Design and were established in 2023.
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UndisclosedUndisclosed2 - 9
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Established in 1991, PéNPé Consulting is a Market Research company. Their team offers Market Research and IT strategy consulting.
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Best Call Centers for the Telecommunication Industry
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.8/40.019.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr10 - 49Fredericton, Canada
Ability to deliver
33.3/40.018/20 Reviews9.1/10 Clients & Experience6.2/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
22.9/40.016.2/20 Reviews0.7/10 Clients & Experience5.9/10 Market PresenceService focus
60% Call Center Services40% Sales Outsourcing -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr2 - 9Kyiv, Ukraine
Ability to deliver
34.8/40.018/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Calgary, Canada
Ability to deliver
26.1/40.014/20 Reviews7.2/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
34.2/40.016.8/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
31.6/40.015/20 Reviews9.5/10 Clients & Experience7.1/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr50 - 249
Ability to deliver
31.1/40.016.2/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
14% Call Center Services10% Sales Outsourcing76% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31.4/40.017/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+< $25 / hr50 - 249Durban, South Africa
Ability to deliver
28.2/40.016/20 Reviews7.1/10 Clients & Experience5.1/10 Market PresenceService focus
45% Call Center Services55% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
30.5/40.014.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$5,000+Undisclosed50 - 249Rochester, NH
Ability to deliver
30/40.015.6/20 Reviews8.9/10 Clients & Experience5.5/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+$50 - $99 / hr50 - 249Hitchin, England
Ability to deliver
31.9/40.016.4/20 Reviews9.5/10 Clients & Experience6/10 Market PresenceService focus
100% Sales Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Ensenada, Mexico
Ability to deliver
31.7/40.016.2/20 Reviews9/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$5,000+$25 - $49 / hr50 - 249Ahmedabad, India
Ability to deliver
33.4/40.016.2/20 Reviews9.8/10 Clients & Experience7.4/10 Market PresenceService focus
10% Call Center Services90% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
